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Analysing & Investigating: Verbal Communication Teamwork Commercial Awareness

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VERBAL

COMMUNICATION

Able to express your ideas clearly and confidently in speech

TEAMWORK

Work confidently within a group

COMMERCIAL
AWARENESS

Understand the commercial realities affecting the organisation.

ANALYSING &
INVESTIGATING

Gather information systematically to establish facts & principles. Problem solving.

INITIATIVE/SELF
MOTIVATION

Able to act on initiative, identify opportunities & proactive in putting forward ideas &
solutions

DRIVE

Determination to get things done. Make things happen & constantly looking for better
ways of doing things.

WRITTEN
COMMUNICATION

Able to express yourself clearly in writing

PLANNING &
ORGANISING

Able to plan activities & carry them through effectively

FLEXIBILITY

Adapt successfully to changing situations & environments

TIME MANAGEMENT

Manage time effectively, prioritising tasks and able to work to deadlines.

GLOBAL SKILLS

Able to speak and understand other languages. Appreciation of other cultures.

NEGOTIATING &
PERSUADING

Able to influence and convince others, to discuss and reach agreement.

LEADERSHIP

Able to motivate and direct others

NUMERACY

Multiply & divide accurately, calculate percentages, use statistics & a calculator,
interpret graphs & tables.

COMPUTING SKILLS

Word-processing, using databases, spreadsheets, the Internet & email, designing web
pages etc.

SELF AWARENESS

Awareness of achievements, abilities, values & weaknesses & what you want out of life.

PERSONAL
IMPACT/CONFIDENCE

Presents a strong, professional, positive image to others which inspires confidence &
commands respect.

LIFELONG LEARNING

Continues to learn throughout life. Develops the competencies needed for current &
future roles

STRESS TOLERANCE

Maintains effective performance under pressure

INTEGRITY

Adheres to standards & procedures, maintains confidentiality and questions


inappropriate behaviour.

INDEPENDENCE

Accepts responsibility for views & actions and able to work under their own direction &
initiative.

DEVELOPING
PROFESSIONALISM

Pays care & attention to quality in all their work. Supports & empowers others.

ACTION PLANNING

Able to decide what steps are needed to achieve particular goals and then implement
these.

DECISION-MAKING

Determines the best course of action. Evaluates options based on logic & fact &
presents solutions

INTERPERSONAL
SENSITIVITY

Recognises & respects different perspectives. Open to the ideas & views of others

CREATIVITY

Generates & applying new ideas & solutions

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