Questionnaire: A Study On Home Loans With Reference To SBH Bank in Coimbatore. Questionnaire To Know

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QUESTIONNAIRE

A study on home loans with reference to SBH Bank in Coimbatore. Questionnaire to know
your views and satisfaction level of home loans.

1. Name: ____________________

2. Age:

(a) Below 30 (b) 30-40 (c) 40-50 (d) Above 50

3. Occupation:

(a) Professional (b) Self-employed (c) Salaried

(e) Others

4. Which income group do you belong? (Per annum)

(a) Below 2 lakhs (b) 2-4 lakhs

(c) 4-6 lakhs (d) 6 lakhs and above

5. Have you ever taken Home loan before?

(a) Yes (b) No

6. If yes, from which Bank?

(a) SBH (b) HDFC (c) UTI

(d) ICICI (e) others

7. Are you Satisfied with the services provided? (on 5 point scale)

1 2 3 4 5
Highly
satisfied
Dissatisfied
Neutral
Satisfied
Highly
dissatisfied
8. While taking loan, which things attract you the most?

(a) Interest rates (b) Service Provided


(c) Pay back period (d) Schemes
(d) Others

9. Even if the Interest rate is high for the personal loans, you will go for it?

(a) Yes (b) No

10. How much loan amount you took?

(a) Less than 1 lakhs (b) 1-5 lakhs


(c) 5-10 lakhs (d) more than 10 lakhs

11. Even if the Interest rate is high for the Home loans, you will go for it?

(a) Yes (b) No

12. Do you own a home?

Yes [ ] No [ ]
If Yes, then, Proceed………

13. Have you get it financed?

Yes [ ] No [ ]
If Yes, then, proceed……..

14. What is reason for getting it financed?

1. Non availability of funds [ ]


2. Reluctance to pay cash in on go [ ]
3. Tax benefit [ ]
4. Any other (please specify) ………………

15. From which of the following banks you have got if financed?

Standard Chartered Bank [ ] SBH [ ]


ICICI Bank [ ] HDFC LTD [ ]
Any other (please specify) ...........................................

16. From where have you got information about home loans scheme?
Newspapers [ ] Magazines [ ]
Hoarding/banners [ ] Word of mouth [ ]
Any other (please specify)...........................................

17. What problems did you face while getting home loans?
a. Lack of knowledge
b. Procedural delays and non cooperation
c. Any other (please specify) ........................................

18. Did you face any problem after sanction of loan?

______________________________________________________________________
______________________________________________________________________
______________________________________________________________________

19. What suggestions do you want to give for improvements in home loans Scheme?

______________________________________________________________________
______________________________________________________________________
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