AquaPure and PureLink Troubleshooting Manual
AquaPure and PureLink Troubleshooting Manual
AquaPure and PureLink Troubleshooting Manual
Control
Center PureLink
OR
Low Voltage
Cable
Flow/Temp/Salinity Sensor
Tee
Cell
AquaPure
AquaPure 1
What is the unit saying?
• What is the serial #?
The serial# is on a white tag on the bottom of the power supply. For
example, serial number CM3 01 06 13 86 can be read as follows: CM3
means it is a ClorMatic III, 01 is the year, 06 is the month, 13 is the
day and 86 is the unit manufactured that day.
2
AquaPure Display
Directions for Adding Salt:
1. Set Unit to “00” % for 24 Hours. Broadcast or Spread Salt into Shallow End of Pool.
2. Do not Add Salt through Skimmer, Main Drain or Surge Tank.
CHLORINE
CELL ON PRODUCTION RATE
CELL RESTING A B
2-7 65 VAC
CELL REVERSING
3-6 21 VAC ADD SALT
C D
4-5 120 mVAC
(with Cell On) SERVICE
? ?
Salinity Pool
Temperature
Power On
-Boost-
3
FRONT BOARD
1123
0A05
Firmware revision number.
4
What does the LCD mean?
On power up the AquaPure/PureLink unit:
• ‘50’ or ‘60’ – The unit is detecting the electrical supply to optimize the unit
settings. 60 cycle power is the US standard. 50 cycle power is common in
Europe (note: if the unit detects 60 cycle electric supply then it will default to
degrees F for the pool temperature reading).
• ‘No Flow’ – the unit does not detect enough water flow
• ‘Flow’ – flow sensor is indicating to the unit that it has enough water flow
5
What does the LCD mean?
• ‘LO’ – indicates that the water temperature is less than 51 deg. F
• ‘BO’ – indicates the boost cycle which can be activated by pressing the ‘Pool
Temperature’ key for 10 seconds; it can be cancelled by holding the same key
for 10 seconds.
• ‘EC’ - indicates the unit is being controlled by an external controller or ORP
device.
• ‘Cell On’ – Full power is being applied to the cell, and making chlorine
• ‘Cell Resting’ – The cell is in the off portion of the chlorine production cycle
• ‘Add Salt’– Salinity is 2.5 grams/liter or less. Should be 3.0 – 3.5 grams/liter
7
What do the other keys mean?
Chlorine Production Rate
• The arrow up button (‘B’) increases the % chlorine production
• The arrow down button (‘A’) decreases the % chlorine production
• Salinity (‘C’) will give the salt reading in grams per liter, this can be
converted to parts per million by removing the decimal point and add 2
zeros. Example 2.8 gpl = 2800 ppm
8
Visual check - flow sensor/cell
• Check the cell, flow/salinity sensor and power supply for damage
• Ensure that there is water flow through the cell and that the flow sensor
is plumbed in the proper position below the pipe so that it can’t trap air
or gas (hazardous) against the sensor.
Preferred Hazardous
Plumbing Plumbing
9
Water Flow Water Flow
Visual check for installation & damage
• Be sure that the cell positioned properly and the DC cord is connected
properly to the cell.
• Check the flow sensor cable and cell cable for damage (chewed on by
an animal, weed-wacked, etc.).
• Look for water leaks at the cell and flow sensor.
• Examine the cover and overlays to ensure their integrity against the
elements
• Inspect for proper installation of unit. For safety reasons it is
IMPORTANT that the unit is wired to turn off/on with the pool pump.
The cell is mounted as the last piece of equipment in the return line.
10
Inspection of Power Supply
• Carefully remove the front cover and support it to avoid damaging the
connectors and wires inside. There is a cable which connects the front
and back boards together, which can be easily damaged.
• Inspect the front and back boards for damage (cable pulled loose, pins
bent in connectors, etc.). Look for burn marks that might indicate an
over-heating condition.
11
Temperature
Change display between Fahrenheit and Celsius
• Press and hold the ‘Pool Temperature’ (‘D’)
key for 15 seconds. The system will beep
when the button is pushed, it will beep again
after 10 seconds, and again after 15 seconds.
Release the key after the third beep.
• Press ‘Salinity’ (‘C’) key within 5 seconds to
enter temperature change screen.
• The system will display a “1” followed by ‘F’
or ‘C’. Press ‘Chlorine Production Rate’ up
arrow key ( ‘B’ ) to toggle from F to C.
12
Salinity Calibration
Conditions to check before calibrating
The salinity reading must be compared to a reliable outside source. ( Myron meter, titration
test, etc.) Minor variations are to be expected.
The flow sensor must be cleaned, and checked for damage.
If unit has a Rev. 8 front board it must be tested before proceeding.
Salt must NOT have been added within the last 24 hours.
If a spare flow sensor is available. Connect it to the unit and place it in a bucket of the pool
water to compare readings.
Note- The unit must have the power turned off before either the old or new flow sensor can
be installed. Each time a flow sensor is unplugged and plugged back in again the computer
inside the unit must be reset by turning the power ‘off’ and then ‘on’. Failure to do this will
result in erroneous readings.
13
Salinity Calibration
• Press the “Salinity” button and hold it until it beeps 3 times. The
system will beep when you push it and then at 5 seconds and again at
10 seconds. Release the button after the 3rd beep.
• Press and release the “Temperature “ button within 5 seconds to enter
the salinity calibration screen.
• The system will display the salinity reading, press the up arrow to
increase the reading and the down arrow to decrease the reading.
• When the proper reading is reached press the “Temperature” button
within 5 seconds to store it in memory.
14
Transformer Voltage on Rev. 2 backboard
Reading the AC voltage between T.P.-A and T.P.-B will check the transformer
output voltage. It should be approximately 75 VAC.
B
75
∼
DCV OFF ACV
1000 750
... 200
200
DCA
20 200µ
2 2m
200m 20m
200m
2M
10A
200K
hFE
20K
2K 200
NPN PNP
15
Back Board Test Points
Test Points 1 - 8
• In the upper left corner are test points 1-8
Test Information
16
Current test on front board
(Note: - either the ‘Cell On’ or ‘Cell Reversing’ light must be lit during this entire test)
Test Cell Current Flow
To test the amperage going across the cell, you need to test the DC millivolts from K to H
The reading should be approximately 120 DC millivolts.
• 20 millivolts equal 1 ampere on a 1400 unit,
• 40 millivolts equal 1 ampere on a 700 unit.
120
∼DCA
DCV 1000 OFF 750 ACV
... 200 200
20 200µ
2 2m
200m 20m
200m
2M
10A
200K
20K
hFE
2K 200
NPN PNP
17
Electrical Test on Front Board.
To read the front board AC voltage, test between “A” and “C” on the test strip that is in
the upper left hand corner of the front board. The AC voltage should be around 21 VAC.
21
∼
DCV OFF ACV
1000 750
... 200
200
DCA
20 200µ
2 2m
200m 20m
200m
2M
10A
200K
hFE
20K
2K 200
NPN PNP
18
Troubleshooting - Front Board
To help diagnose whether faults are occurring on the front board or with the
flow/salinity sensor three new test buttons have been added in the upper corner of
the front board.
They are:
– ‘R-Temp’
– ‘H-Temp’
– ‘Salinity’
19
Troubleshooting - Front Board
Disconnect the flow salinity temp sensor from the front board. Press and hold the test
buttons marked salinity and R-temp. While still pressing the test buttons press the ‘Salinity’
key (‘C’) on the front cover of the unit. The LCD should read 2.8 gpl*.
While still holding the two front board test buttons press the ‘Pool Temperature’ key (‘D’). It
should read 75° F or 24° C.
Next, press and hold the board ‘H-Temp’ test button, and at the same time press the ‘Salinity’
key (‘C’) together with the ‘Chlorine Production Rate’ arrow down key (‘A’) on the front
cover of the unit. The LCD should read 91° F or 33° C .
If the readings are correct then the front board is O.K. and the problem is with the flow sensor.
On the other hand if the readings are different then it indicates that there is a problem with the
front board.
When the testing and repair is complete reconnect the flow sensor and reset the internal
computer (do this by restarting the unit).
*Note: If the the salinity reading has been recalibrated this reading maybe different. 20
Before condemning the board check salinity setting.
Test the DC voltage at the Back Board.
AquaPure
With the cell under full load you should
read 22 to 28 volts DC.
24
∼
DCV OFF ACV
1000 750
... 200
200
DCA
20 200µ
2 2m
200m 20m
Transformer
CELL REVERSING 2-7 65 VAC
ADD SALT C D
SERVICE 3-6 21 VAC
? ? 4-5 120 mVAC
(with Cell On)
Salinity Pool
Temperature
Power On -Boost-
21
Test Test Points
Information
22
Test the DC voltage at the Cell.
With the cell under full load you should
read 22 to 28 volts DC.
23
SERVICE CODES
LEVEL 1
120 - Low cell current in forward direction - check DC cord, clean cell if necessary or replace cell.
121 - Low cell current in reverse direction, same as 120 above.
123 - Low to no current at cell - check DC cord, clean cell or replace if necessary.
124 - High current indicated at the cell - this usually means a bad back board.
125 - Cell needs to be cleaned or replaced.
126 - Low current in forward direction and VAC input voltage below 100/200 VAC - check input voltage,
transformer and back board voltages.
127 - Low current in reverse direction and VAC input voltage below 100/200 VAC - check input voltage,
transformer and back board voltages.
144 - Low Salinity (below 2.0 gpl) - indicates the pool needs salt added.
145 - High Salinity (above 4.0 gpl), indicates pool needs to be diluted.
170 - Front board service condition indicated and is usually caused by low AC voltage from back board -
check transformer and back board voltages.
171 - Back board service condition - indicates board needs to be replaced.
172 – Flow sensor service - clean sensor, check for damage and replace if necessary.
173 - Low VAC input voltage and on-board power supply is not regulated - make sure unit is wired with
the proper voltage.
174 - Pool temperature is too high for operation of AquaPure (i.e. > 108°F).
24
175 - Flow sensor air lock condition or very low salinity.
LEVEL 2
180 - Heated sensor element not heating (generates 172 code)
181 - Flow sensor temperature sensor failure (generates 172 code – Flow sensor service)
182 - Salinity Sensor sees less than 0.2 gpl of salt, either no salt in pool or sensor air locked (generates
175 code – Flow sensor air lock)
183 to 186 - flow salinity sensor temperature probe error codes. They will all generate 172 codes which
indicate flow sensor service is required.
187 - Front board power supply either too low or too high (generates 173 - Low input voltage code if Level
II code 188 is present) (generates 170 code if 188 is not present).
188 - VAC input voltage is too low (generates 173 code if Level II code 187 is present)
189 - Relay not conducting in the forward direction (generates 171 code - Back board service)
190 - Relay not conducting in the reverse direction (generates 171 code - Back board service)
191- High cell current (at upper limit of A/D converter) and cell voltage below 19V (generates 170 code
front board service)
192 -High cell current and cell voltage below 19V (generates 171 code – Back board service).
193 -Measured significant cell current when SCRs were turned off (generates 170 code – Front board
service).
194 -Cell Current is 85% lower than desired and cell voltage above 19V (generates 125 code - Cell dirty
or needs replacement).
195 -Salinity invalid due to out of range measurements caused by front board error (generates 170 code –
Front board service). 25
AquaPure Troubleshooting Flow Chart*
no
no
230
Is the pump
turned on ?
yes
Wait 5 minutes for unit
Is the front Plug the front
no to conduct self testing
board plugged board into the
and startup, if service
into the backboard
code is displayed,
backboard?
Is unit wired to yes proceed to applicable
pump circuit section for diagnosis.
yes
no
Proceed to voltage
tests on back circuit
Turn on pump and
board
then recheck
power on light
yes
27
Step 3 - Codes and what to do
yes yes
no 124
no
Replace
If DC voltage exceeds
damaged part or
28 VDC or less than
parts.
120 DC millivolts,
5
replace cell and DC
cord 29
5
Read AC voltages on
backboard test points using
Indicates low current in Unit input
Code yes no the following pairs 1 - 8, 2 - 7,
the forward or normal voltage >
126 if these voltages are wrong the
direction 100/200
appears transformer is bad, 3 & 6
VAC
voltage > 19VAC replace
backboard.
yes
no
Source voltage problem
notify electric company.
"NOTE"
Unit will not operate properly
on 208 VAC
Read AC voltages on
Indicates low current in backboard test points using
Unit input
Code yes the reverse or self- no the following pairs 1 - 8, 2 - 7,
voltage >
127 cleaning direction if these voltages are wrong the
100/200
appears transformer is bad, 3 & 6
VAC
voltage > 19VAC replace
backboard.
yes
no
Source voltage problem
notify electric company.
"NOTE"
6 Unit will not operate properly
on 208 VAC
30
6
Test salinity
Clean flow
Code yes with Myron Do the no Do the
salinity sensor
144 meter or other readings readings
and recheck
appears calibrated agree agree
readings
source no
yes yes
If there is any
Clean flow
Code yes doubt test the Do the no Do the
salinity sensor no
145 salinity with Myron readings readings
and recheck
appears meter or other agree agree
readings
calibrated source
yes
yes
no
Conduct self test using
Dilute pool water until the front board to
7 desired salinity reading determine which part
is achieved. has failed. Replace
either the front board
31 or
the flow salinity sensor.
7
8
32
8
no
no
33
9
9
Replace flow
no
sensor
no
no
If unit indicates the
Set unit at 100% production, if
no following, "Flow", 100%,
codes persist and "Cell on light"
and has a salinity reading
is not lit, no message is being
10 in the normal range
sent to turn on the cell
replace the front board. 34
10
no
yes
no
Replace the flow
salinity sensor.
11
35
11
no
no
no Do the no
Does the H- temperatures
Temp read yes
ever read within
B less than the 2 degrees of
Temperature each other
Code 172 Remove and clean flow Conduct self test of Replace flow sensor
appears salinity sensor and
yes the front board to if test indicates it is
with any of restart unit. If codes determine which defective, otherwise
the following return continue testing. sensor is defective. replace the front
183, 184,
185, or 186 board.
no C
230
Make sure that unit Measure back board
Code 173 yes Measure AC is set-up for 115 test points 1 - 8, and
115
with 187, input voltage VAC, if still factory 2 - 7, to make sure
188 appears to unit 115 or wired convert to 115 transformer is working
230 VAC configuration properly. If not replace
transformer
no
230
13 C 37
13
38
Step 4 - Blank Screen
no
Codes
correct
39