ESIC e-Governance

Project Panchdeep

IT Enablement Conference

Week ending December 27th, 2008

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Agenda

1 About Wipro

2 Project Panchdeep: Overview & Benefits

3 Project Status

4 Participation Support from SDs

 About Wipro

Wipro Ltd - Growth Trajectory

5083

YoY growth of 18.5% in IT services

Part of NYSE’s TMT
(Technology-Media-Telecom)
Index, NSE Nifty Index and BSE Sensex
853

853 clients worldwide

54

Listed on NYSE
Presence in 50+ countries

97

56 nationalities with high gender &

cultural diversity (As on Mar. 31, 2009)
97 000+ employees worldwide
2008-09 (As on Mar 31, 2009)
 Introducing Wipro Infotech

• India & Middle East IT business unit of Wipro Limited

• Over two decades presence in the domestic market
A Snapshot • 3600 portfolio serving Enterprise IT life cycle needs
• Largest partners to Cisco, Microsoft, Sun, Nortel,
among other technology players
• Fastest growing IT services company in the Middle East

47500
37460 Revenue grew by 34%
24835
17048 YoY from 2007-
2007-08
Revenue 13964
9762
(Million Rupees)*
Rupees)*
Increasingly services led
15340
12360
Services 8369
Revenue 6097 India & Middle East services
4709
(Million Rupees) 3109 grew by 51%

121
111 Diversified skill base
Employees 79
(in 100’
100’s) 54 across service lines
40 and technologies
32

2003-
2003-04 2004-
2004-05 2005-
2005-06 2006-
2006-07 2007-
2007-08 2008-09 * Net Revenues
* Figures for 2008-09
excludes ASPAC

Wipro Service Portfolio

Single partner interface for increased

accountability and integrated service delivery
 Key Government & Defence Projects

ACES
ACES––Automation
Automationof
ofCentral
CentralExcise
Excise&&Service
ServiceTax
Tax

IGRS
IGRS--MP
MP

Police
PoliceIT
ITSolution
Solution––Karnataka
KarnatakaPolice
Police

Control
ControlOffice
OfficeAutomation,
Automation,CRIS
CRIS

ICEGATE
ICEGATE&&ICENET,
ICENET,Indian
IndianCustoms
Customs

• Automation of Employment Exchange function in Manipur

•Consulting and preparation of Detailed Project Report for Labour & Employment
Department in Tamilnadu.
•MMP Agriculture

Project Panchdeep:
Overview & Objectives
 Project Panchdeep

Project Objectives

To position ESIC as an organization to serve the aspirations of the stakeholders in the 21st Century calling
for modernization and computerization in an inter-disciplinary manner

A single Unified Information System to automate all internal processes in ESIC to improve the efficiency &
transparency and accountability

Infrastructure that would manage its available resources in a planned manner with certainty and speed.

Maximize cooperative use of information and other resources for planning and decision making

Project Panchdeep
Pehchan
Services related to Identification, Authentication and verification of IP’s.

Pashan
Services related to hardware for data center, disaster recovery,
desktops/PCs/laptops/printers and middleware

Dhanwantri
Services related to IT support and Medical Information System for the
hospital and dispensary

Pragati
Services related to ERP modules- Finance, HR, Legal, Procurement,
Health Insurance, DMS. All employers related processes through e-forms.

Milap
Services related to provision of networking and bandwidth
 Project Panchdeep
• Customization & Implementation of ERP and MeIS modules
• Portal for ESIC; Registration, e-filing of challans, integration of payment gateways etc

• Integrating the ERP and MeIS applications for seamless sharing of data of IP

• Provide Enterprise Intelligence tools to ESIC top management for trend analysis

• Procurement and Installation of all necessary hardware, networking components, video conferencing
• Setting up Data Center at ESIC headquarters, New Delhi & Disaster Recovery center at ESIC Hyderabad

• Enrollment, personalisation and printing of magnetic strip cards with biometric and photo for 1.25 crore
Insured Persons and their dependents as per ESI Act

• Provide Facility Management Services through centralized Help Desk at all ESIC Locations for 5 Years

• Provide Enterprise Management System (EMS) tools for analyzing & managing system performance ,
network performance, call logs, etc. as well as providing the means of monitoring the SLA metrics

• Provide alternate power mechanisms at branch offices and dispensaries of ESIC

Project Panchdeep :
Geographic Distribution
 Project Panchdeep:
Benefits

Project Panchdeep: Communities

 Benefits: ESIC HO, RO, BO

 Improved operation co-ordination across functional department

 Reduction in operational cost, such as lower inventory cost

 Improved productivity of employees by reducing redundant data

entry and processes

 Timely availability of data for improved decision making

 Better and faster service delivery through automation across all

the departments; Track performances online

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Dhanwantri: Model and

State-run Hospitals and Dispensaries
Vision of Dhanwantri
To implement a state of the art solution in a manner that medical services are optimally
provided to the IPs independent of geographical location

Dhanwantri is

Multi-location application including all the core functional areas of Hospitals and Dispensaries

Capable of capturing
 Complete Patient Information
 Hospital Infrastructure such as Medical Equipments, No. of Operation Theatres, Wards and
Beds etc.
 Scheduling of various services – Doctors Appointments, Operation Theatre Booking,
Radiology Services
 Laboratory equipments are interfaced with the solution
 All investigation reports are linked to patient medical records
 Support activities – CSSD, Diet & Kitchen, Bio-Medical Engineering

Benefits
 Patient Clinical Data shared across the ESIC network
 Single Data Entry
 Stream Lined Operations
 Reduced Document Flow
 Statistical Analysis
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 Benefits: ESI IPs

 One Card accepted in all ESI hospitals and dispensaries across

India, IP and the family no longer constrained to use designated
hospital/dispensary linked to his/her home branch

 Card and the insurance no. remains valid even after change of
employer, no need to apply for new card

 Faster processing of claims

 Better and faster service delivery through automation across all

the departments

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Benefits: ESI Employers

 Online registration for all the employers, no need to fill in papers

forms and submit manually

 Online filing of employee details, employers would be able to file

details online and check the status online

 Online contribution payment activated, employers are relieved

from physical payment at the banks through challans and then
submission of challan details physically

 Online filing of monthly returns, processing done automatically,

status or queries can be tracked and submitted online, physical
visits to ESIC office not needed anymore

 Faster and timely delivery of service through automation across all

ESIC departments
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 Project Panchdeep:
Status

Overall Engagement - Highlights

Highlights

 LOI on February 12th 2009

 Contract signoff on March 6th 2009

 Project Director and Project Managers for Wipro team identified

 Project Kickoff at ESIC HQ on March 4th 2009

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 Overall Engagement - Highlights
Highlights : Pragati & Dhanwantri

 System Requirement Study (SRS) for Pragati & Dhanwantri started on

March 24th 2009 and completed in July 2009
 A team of 25+ Wipro consultants worked on the SRS; ESIC has
identified a team of representatives as Single Point of Contact
 Design and Development of the software is now in progress
 Pragati & Dhanwantri progress is as per plan
Highlights: Pehchan

 Pehchan card layout and hologram finalized and samples approved

 Pre enrollment, Enrollment and Biometric applications for Pehchan
along with enrollment kit tested and made ready
 Enrollment partner contracts signed; Partner Project teams identified
identified
 Enrollment has been started in Delhi, UP, Karnataka: July 30 onwards
onwards
 5000+ IPs and their families have been enrolled
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Overall Engagement - Highlights

Highlights: Pashan

 DC site handed over to Wipro by ESIC on 19-

19-June-
June-2009

 Civil works in progress at Data center, Rohini -New Delhi

 Precision AC layout completed; Lighting layout diagram completed

at Data center, Rohini-
Rohini-New Delhi

 DR site handed over to Wipro on 15-

15-July-
July-2009

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 Project Plan: Wipro Peak Team

 Implementation Phase (Upto

(Upto COD):

 Pragati & Dhanwantri:

Dhanwantri: 400 resources
 Pehchan:
Pehchan: 1800 resources
 Pashan:
Pashan: 40
 Milap:
Milap: 90
 Overall indicative peak team size of 2300+ resources across the
country

 Operation & Maintenance Phase (Post COD) will have a team size of
of
450+ resources across the country

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Project Panchdeep:
Support Required from SDs
 Dhanwantri

 Training Lab will be setup in each State Directorate at a place

decided by State Directorate: Identification of place for training lab

 Identification of Doctors and other para-medical staff for training

Hospital/Dispensary wise

 Review of training plan and approval submitted by Wipro

 Making sure identified users attend the trainings

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Pashan & Milap : Activities

Activities to be covered in the SD, Hospitals and Dispensaries:

 Installation of desktops and peripherals as per allotted figure

 Power cabling and UTP cabling for the desktops

 Network connectivity to DC using router and switches through two

Service Providers

 Installation of IP Phones for voice communication within the ESIC

network

 Power backup for Dispensaries & Branch offices

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 Pashan & Milap : Requirements

Requirements from SD for above implementation in the locations:

 Identification of location for placing desktops and peripherals; wall
mount rack (housing router & switch) –dimension of rack is 500 mm
height, 600 mm width, 500 mm depth

 Furniture to place the desktops and peripherals

 Space to keep the UPS (4 ft x 4 ft) in Dispensaries

 Readiness of site in terms of completion of flooring, painting etc.

 Proper earthing (N-E < 3V)

 Power availability for drilling purposes during cabling works

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Pashan & Milap : Requirements

 Work permission during non-working hours (if reqd).

 Path of entry of telephone cable in the premises (for Leased Line

cable entry)/Permission for mounting wireless tower /Digging
permission for fibre cable entry (at specific locations)

 Material Receipt - Receive material, sign the material receipt

document

 Space for storing material till installation

 Ensure safe keeping of the IT equipment

 Installation Signoff - Sign the installation completion certificate for

bandwidth links, LAN cabling, switch, router. Desktop’s etc. installation

 Regular reviews with Project team to thrash out the bottlenecks

 Conclusion: Handout Documents

Thank You

Week ending December 27th, 2008

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