Ops Flight Attendant Training Manual

FLIGHT ATTENDANT
MANUAL STANDARD
CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION
PA. COMPLEX
HILAALEE MAGU
MALE
REPUBLIC OF MALDIVES
URL: www. aviainfo.gov.mv
E-mail: safety@aviainfo.gov.mv
OWNER'S NAME
ADDRESS
TELEPHONE NUMBER
E-MAIL ADDRESS

REP OF MALDIVES
FLIGHT ATTENDANT MANUAL STANDARD
CONTENTS
RECORD OF REVISIONS iii
LIST OF EFFECTIVE PAGES.......... v
INTRODUCTION vii
PART A
Section 1- Safety Procedures.. 1 - 1
Section 2- Emergency Procedures. 2 - 1
Section 3- Aircraft Specific...... 3 - 1
Section 4- Security Procedures.. 4 - 1
Section 5- Safety and Emergency Equipment.. 5 - 1
Section 6- First Aid 6 - 1
PART B
Company / Departmental Organization.
Section 1- Safety Procedures.
Section 2- Emergency Procedures
Section 3- Aircraft Specific..
CAP 002B
ISSUED ON: 01 JULY 2003
B-3
B-3
B-4
B-4
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Intentionally Left Blank
CAP 002B
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RECORD OF REVISIONS
Issued To:
Instructions:
REVISION
Follow instructions on cover sheet with issued revision.

Enter REVISION DATE as displayed on bottom of revised page(s).
Enter your INITIALS following insertion and review.
Questions or comments should be brought to the attention of Civil Aviation Cabin Safety
Inspector
REVISION
DATE
INITIALS
ORIGINAL ISSUE
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
CAP 002B
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LIST OF EFFECTIVE PAGES

SECTION 3 - PART A - Aircraft Specific
INTRODUCTION
I
Ii
iii
iv
v
vi
vii
viii
Page 3-1
Page 3-2
Page 3-3
Page 3-4
Page 3-5
Page 3-6
1 July 2003
1 July 2003
1 July 2003
1 May 203
1 July 2003
1 July 2003
1 July 2003
1 July 2003
SECTION 4 - PART A - Security Procedures
SECTION 1 - PART A - Safety Procedures

Page 1-1
Page 1-2
Page 1-3
Page 1-4
Page 1-5
Page 1-6
Page 1-7
Page 1-8
Page 1-9
Page 1-10
Page 1-11
Page 1-12
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1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
CAP 002B
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
Page 4-1
Page 4-2
Page 4-3
Page 4-4
1 July 2003
1 July 2003
1 July 2003
1 July 2003
SECTION 5 - PART A - Emergency Equipment

Page 5-1
Page 5-2
Page 5-3
Page 5-4
1 July 2003
1 July 2003
1 July 2003
1 July 2003
SECTION 6 - PART A - First Aid
SECTION 2 - PART A - Emergency Procedures

Page 2-1
Page 2-2
Page 2-3
Page 2-4
Page 2-5
Page 2-6
Page 2-7
Page 2-8
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
Page 6-1
Page 6-2
Page 6-3
Page 6-4
1 July 2003
1 July 2003
1 July 2003
1 July 2003
Flight Attendant Manual Standard - PART B

B-1
B-2
B-3
B-4
B-5
B-6
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
1 July 2003
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CAP 002B
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INTRODUCTION
The Flight Attendant Manual Standard itemizes the minimum standards for content which an air operator must
include in the publication of a flight attendant manual. When developing a flight attendant manual for regulatory
approval, the air operator must extract the components from the standard which are applicable to their operation.
APPLICATION
The Flight Attendant Manual Standard is divided into two parts:
PART A
This part establishes the safety and emergency procedures information which must be contained in the flight
attendant manual; issued to each flight attendant; readily available for reference during flight; and is approved by
Civil Aviation Department.
PART B
This part establishes additional information which is not required to be readily available for reference during flight.
It must be issued to each flight attendant; does not require approval; and is audited by Civil Aviation Department
Notwithstanding the above an air operator may choose to issue both parts in one publication.
Each part shall be kept up-to-date by the flight attendant and contain at least the following:
(1)
(2)
(3)
(4)
(5)
(6)
(7)
A table of contents
A list of effective pages
Amending procedures
Amendment control page
Preamble
The date of the last amendment to each page specified on that page.
A reference to each applicable regulatory requirement
NOTE: Optional items, guidance information, recommended practices, explanations and other information
items will be italicized and where practicable, shown in an enclosed box. These items do not form part of the
standard, but provide additional information for the assistance of users of this standard.
Information published in an air operators Flight Attendant Manual may be organized in a different order than
that presented in this Standard, however, the air operator must provide a detailed index/cross reference.
CAP 002B
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PART A - SECTION ONE

SAFETY PROCEDURES
CAP 002B
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SECTION 1
SAFETY PROCEDURES
Due to the number of topics under the general heading "Safety Procedures", CHRONOLOGICAL and
ALPHABETICAL indexes have been included in this section.
CHRONOLOGICAL INDEX
Civil Aviation Department .......................................................................................................................................... 5
Crew Member Responsibility..................................................................................................................................... 5
Flight Attendant Responsibility................................................................................................................................. 5
Flight Attendant Manual............................................................................................................................................ 5
Flight Attendant Consumption of Alcohol/Medication/Drugs .................................................................................... 5
Flight Deck................................................................................................................................................................. 5
Admittance to the Flight Deck ................................................................................................................................... 5
Sterile Flight Deck .................................................................................................................................................... 5
Flight Deck Service.................................................................................................................................................... 5
Security Pass............................................................................................................................................................. 6
Crew Complement..................................................................................................................................................... 6
Crew Pre-Flight Safety Briefings ............................................................................................................................... 6
Pre-Flight Serviceability Checks of Safety and Emergency Equipment .................................................................. 6
Special Needs Passengers ....................................................................................................................................... 6
Passenger Safety Announcements........................................................................................................................... 7
Carriage of Guide and Service Animal(s) ................................................................................................................. 7
Carriage of Animals in the Cabin ............................................................................................................................. 7
Child Restraint Systems ........................................................................................................................................... 8
Infant Seating............................................................................................................................................................. 8
Exit Row Seating ....................................................................................................................................................... 8
Prisoners/Escorts....................................................................................................................................................... 8
Cabin Supervision ......................................................................................................................................................8
Carriage of Weapons................................................................................................................................................ 8
Passenger Head Count/Weight & Balance .............................................................................................................. 8
Door Procedures/Signals (Normal Operation) ......................................................................................................... 8
Inoperative Doors ..................................................................................................................................................... 8
Ground Service.......................................................................................................................................................... 8
Duties Prior To/During Pushback/Taxi/Preparation For Take-off ............................................................................ 9
Pre-Take-Off/ Pre-Landing Checks.......................................................................................................................... 9
Passenger Medical Oxygen ..................................................................................................................................... 9
Seat Belts/No Smoking Signs ................................................................................................................................... 9
Seat Belts.................................................................................................................................................................. 9
Smoking. .................................................................................................................................................................9
Use of Portable Electronic Devices.......................................................................................................................... 9
Turbulence............................................................................................................................................................... 10
Cabin/Galley Secure - Prior to Take-off/Landing .....................................................................................................10
Signals - Take-off/Landing Imminent ....................................................................................................................... 9
Silent Review .......................................................................................................................................................... 10
Flight Attendant Seats/Stations .............................................................................................................................. 10
Unserviceable Flight Attendant Seat ...................................................................................................................... 10
Cabin Baggage ........................................................................................................................................................ 10
Cargo in Passenger Seats/Cabin............................................................................................................................ 10
Galley/Service Equipment ....................................................................................................................................... 10
Duties After Landing - Taxi-In.................................................................................................................................. 11
Fuelling With Passengers Onboard ........................................................................................................................ 11
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Liquor Laws ............................................................................................................................................................. 11
Unruly, Unmanageable and Impaired Passengers ................................................................................................. 11
Transportation of Dangerous Goods in Cabin ........................................................................................................ 11
Flight Attendant Safety Responsibilities/Duties ...................................................................................................... 11
Incident Reporting ................................................................................................................................................... 11
Aircraft Surface Contamination Procedures............................................................................................................ 12
Apron Safety Procedures ........................................................................................................................................ 12
Workplace Hazardous Materials Information System............................................................................................. 12
Announcements - General ...................................................................................................................................... 12
Rejected (Aborted) Take-Off ................................................................................................................................... 12
Missed Approach..................................................................................................................................................... 12
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ALPHABETICAL INDEX
Admittance to the Flight Deck .................................................................................................................................. 5
Aircraft Surface Contamination Procedures............................................................................................................ 12
Announcements - General ...................................................................................................................................... 12
Apron Safety Procedures ........................................................................................................................................ 12
Cabin Supervision ................................................................................................................................................... 12
Cabin Checks/Lavatory Checks - During Flight ...................................................................................................... 11
Cabin Baggage ........................................................................................................................................................ 10
Cabin/Galley Secure - Prior to Take-off/Landing ................................................................................................... 10
Cargo in Passenger Seats/Cabin............................................................................................................................ 10
Carriage of Animals in the Cabin .............................................................................................................................. 7
Carriage of Guide and Service Animal(s) ................................................................................................................ 7
Carriage of Weapons................................................................................................................................................ 8
Child Restraint Systems ........................................................................................................................................... 8
Crew Pre-Flight Safety Briefings .............................................................................................................................. 6
Crew Member Responsibility.................................................................................................................................... 5
Crew Complement.................................................................................................................................................... 6
Door Procedures/Signals (Normal Operation) ......................................................................................................... 8
Duties After Landing - Taxi-In.................................................................................................................................. 11
Duties Prior To/During Pushback/Taxi/Preparation For Take-off ............................................................................ 9
Exit Row Seating ...................................................................................................................................................... 8
Flight Deck................................................................................................................................................................ 5
Flight Attendant Consumption of Alcohol/Medication/Drugs ................................................................................... 5
Flight Attendant Manual............................................................................................................................................ 5
Flight Attendant Responsibility................................................................................................................................. 5
Flight Deck Service................................................................................................................................................... 5
Flight Attendant Safety Responsibilities/Duties ...................................................................................................... 11
Flight Attendant Seats/Stations.............................................................................................................................. 10
Fuelling With Passengers Onboard ........................................................................................................................ 11
Galley/Service Equipment ....................................................................................................................................... 10
Ground Service......................................................................................................................................................... 8
Incident Reporting ................................................................................................................................................... 11
Infant Seating............................................................................................................................................................ 8
Inoperative Doors ..................................................................................................................................................... 8
Liquor Laws ............................................................................................................................................................. 11
Missed Approach..................................................................................................................................................... 12
Passenger Medical Oxygen .................................................................................................................................... 9
Passenger Head Count/Weight & Balance .............................................................................................................. 8
Passenger Safety Announcements.......................................................................................................................... 7
Pre-Flight Serviceability Checks of Safety and Emergency Equipment .................................................................. 6
Pre-Take-Off/ Pre-Landing Checks.......................................................................................................................... 9
Prisoners/Escorts...................................................................................................................................................... 8
Rejected (Aborted) Take-Off .................................................................................................................................. 12
Seat Belts/No Smoking Signs .................................................................................................................................. 9
Seat Belts.................................................................................................................................................................. 9
Security Pass............................................................................................................................................................ 6
Signals - Take-off/Landing Imminent ....................................................................................................................... 9
Silent Review .......................................................................................................................................................... 10
Smoking .................................................................................................................................................................... 9
Special Needs Passengers ...................................................................................................................................... 6
Sterile Flight Deck .................................................................................................................................................... 5
Civil Aviation Department ......................................................................................................................................... 6
Transportation of Dangerous Goods in Cabin ........................................................................................................ 11
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Turbulence............................................................................................................................................................... 10
Unruly, Unmanageable and Impaired Passengers ................................................................................................. 11
Unserviceable Flight Attendant Seat...................................................................................................................... 10
Use of Portable Electronic Devices.......................................................................................................................... 9
Workplace Hazardous Materials Information System............................................................................................. 12
CAP 002B
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1A.0
Civil Aviation Department
1A.1
Roles/functions of Inspectors
Air operator procedures - carriage of Inspectors
Authority of Inspectors
Crew Member Responsibility

- To follow and enforce company policies/procedures and regulatory requirements.
1A.2
Flight Attendant Responsibility

- To communicate any onboard safety concern they may have or that may be communicated to
them by a passenger to the Captain.
1A.3
Flight Attendant Manual
1A.4
Flight Attendant Consumption of Alcohol/Medication/Drugs
1A.5
Definition
Phases of flight
Emergency communication during these periods
Flight Deck Service
1A.9
Pilot in command's authority for admittance to the flight deck

Policies and procedures regarding admittance to flight deck and occupancy of flight
Dec seats
Sterile Flight Deck
1A.8
Authority of the pilot in command

Chain of command while on duty
Safe communication practices with the Flight Deck
Admittance to the Flight Deck
1A.7
Air operator policy
Flight Deck
1A.6
Revision procedures
Air operator procedures re: accessibility
Responsibility to update personal copy(s) of manual(s)
Safety guidelines
Procedures re: crew meals
Security Pass
CAP 002B
Airports Company issued security pass - policies/procedures regarding use/wearing

of the card
Procedures - lost security pass
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1A.10
Crew Complement
1A.11
Crew Pre-Flight Safety Briefings
1A.12
Minimum cabin crew - each aircraft type

Crew position assignment priorities, each aircraft type
Operations Specification - "Exceptional Circumstances"
Procedures re:
-
Pre-Flight Serviceability Checks of Safety and Emergency Equipment
When checks are completed

Change of crew
Change of aircraft
Continuous duty periods with crew rest between operations
How/who to perform checks.

-
Unserviceable
Missing
Replaced
Special Needs Passengers
1A.14
Associated paperwork/checklists
What to do if equipment is:

-
1A.13
When and by whom to be conducted

Content and format
Definition and description of passengers deemed "Special Needs Passengers"

Restrictions in numbers to be carried - each aircraft type
Seating restrictions
Procedures re: special briefing prior to departure to meet the particular requirements
of individual special needs passenger - include content and methodology
Seat back recline procedures
Carriage of: stretcher(s), incubator(s) procedure
Passenger Safety Announcements
Pre-Flight Passenger Safety Announcement and Demonstration

-
CAP 002B
Identify the requirement for, prior to departure

Identify the content of, including but not limited to:
Carry-on baggage regulations
Use of seatbelts; fastening, releasing, tightening
Seatbacks and tray table positioning
Location of emergency exits and exit locator signs
Seatbelt and no smoking signs
Oxygen mask locations, donning and operation
Life preserver location, removal from stowage, donning and
operation
Location, operation, instructions for other floatation equipment
Emergency lighting/floor proximity lighting system
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-
Passengers advised that they may draw any concerns to the

attention of a
Cabin crew member
Passenger operated electronic devices
Safety features card
Identify the content of the after-take-off briefing including but not limited to:
-
Smoking regulations
Recommended use of seatbelt in-flight
Identify the requirement for and the content of briefings regarding turbulence
-
directing use of seatbelts

stowing carry-on baggage
Identify the content of the pre-landing briefing including but not limited to:
-
Carry-on baggage stowage

fastening of seatbelts
Seatbacks and tray table positioning
Location of exits on flights scheduled four hours or more
Identify the content of the after-landing briefing including but not limited to:
-
Remaining seated with seatbelts fastened

Carry-on baggage requirements
Smoking restriction
Safe movement away from aircraft
1A.15
Carriage of Guide and Service Animal(s) - procedures
1A.16
Carriage of Animals in the Cabin Procedures
1A.17
Child Restraint Systems
Terms of acceptance
Maximum weight, height of occupants
Procedures for the carriage of the seat
Labelling requirements
Seating Locations - restrictions
Special briefing requirement
1A.18
Infant Seating - restrictions
1A.19
Exit Row Seating - restrictions
1A.20
Prisoners/Escorts - transportation procedures
1A.21
Cabin Supervision
1A.22
Definition
Procedures - station stops; during boarding; and deplaning of passengers
Carriage of Weapons - procedures
CAP 002B
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1A.23
Passenger Head Count/Weight & Balance - procedures
1A.24
Door Procedures/Signals (Normal Operation)
1A.25
Closing of doors
Arming of doors
Disarming of doors
Opening of doors
Inoperative Doors
MEL relief given to carriers when a door/slide is inoperative, including but not limited
to:
-
1A.26
Ground Service
1A 28
Procedures re: acceptance of passengers and equipment

Stowage/securing means/devices for take-off, landing, and in-flight turbulence
Seat Belts/No Smoking Signs
1A.31
Procedures: passenger: Cabin: Galley: Lavatory

Air Operators procedure to ensure that cabin/galley duties are complete & Flight
Attendants seated and secured to commencement of the take-off roll and prior to
landing.
Passenger Medical Oxygen
1A.30
Regulatory requirements
Procedures1A.27 Duties Prior To/During Pushback/Taxi/Preparation For Take-off
Company requirements and procedures
Safety duties only
Pre-Take-Off / Pre-Landing Checks-Cabin/Galley Secure
1A.29
Number of doors/slides that may be inoperative for each aircraft

type
Passenger load and seating restrictions for each aircraft type
Flight attendant duties and manning of stations for take-off and
landing when
This condition occurs
Signage, placarding, and announcement to passengers regarding
inoperative door/slide
Flight Attendant(s) duties when a seat belt/no smoking sign is changed (ON/OFF)
Seat Belts
CAP 002B
Requirement for seat belts

Passenger requirement for use
Crew requirement for use
Seat belt extensions
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1A.32
Smoking
1A.33
Use of Portable Electronic Devices
1A.34
Regulatory requirements including enforcement

Air operator procedures
Procedures re:
Items permitted without restriction
Items permitted during cruise
Items prohibited
Procedures when interference to aircraft systems is experienced
Use of devices on open ramps and during boarding/deplane
Turbulence
Definitions from A.I.P. / CAR

Flight Attendant duties/responsibilities-each category
Service
Communication between crew (Flight Deck/Cabin etc.)
In-charge flight attendant responsibilities
1A.35
Signals - Take-off/Landing Imminent - and associated procedures
1A.36
Silent Review
1A.37
Flight Attendant Seats/Stations
1A.38
When Flight Attendants must occupy seats

Requirement to occupy assigned station/seat
Persons authorized to occupy
Pre-flight serviceability checks
Unserviceable Flight Attendant Seat (Aircraft MEL)
1A.39
Description
Phases of flight when required
Content
Conditions which constitute an unserviceable flight attendant seat

Procedures for unserviceable flight attendant seats
alternate seating
alternate procedures for communication, evacuation
conditions for occupying alternate seat
Cabin Baggage
CAP 002B
Procedures for acceptance
Approved stowage
Restricted areas
Procedures for management of excess baggage
Crew carry-on baggage procedures
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1A.40
Cargo in Passenger Seats/Cabin
1A.41
Equipment used to meet compliance
Procedures for acceptance and securing
Galley/Service Equipment
Safety procedures
Use of galley equipment/service during turbulence
1A.42
Duties After Landing - Taxi-In
1A.43
Fuelling With Passengers Onboard
Procedures and conditions
1A.44
Cabin Checks/Lavatory Checks - During Flight
1A.45
Liquor Laws
1A.46
Regulations
Air operator responsibilities
Flight Attendant responsibilities
Enforcement
Unruly, Unmanageable and Impaired Passengers
Flight attendant procedures

- Acceptance / refusal
1A.47
Transportation of Dangerous Goods in Cabin
Definition
9 Classes of Dangerous Goods

Packaging labels - examples
List of Dangerous Goods Excepted:
- On the aircraft
- On person
- Carry-on baggage
- Carry-on OR checked baggage
Dangerous Goods Spill/Leak
- Dangerous Goods Accepted

- Dangerous Goods Forbidden
- Dangerous Goods Excepted
- Procedures
CAP 002B
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1A.48
Flight Attendant Safety Responsibilities/Duties each position (station)-each aircraft type
1A.49
Incident Reporting
1A.50
Procedures
Aircraft Surface Contamination Procedures
1A.51
1A.52
Apron Safety Procedures

Workplace Hazardous Materials Information System
1A.53
Air operator language procedures

When announcements must be made
Demonstration positions in cabin - each aircraft
Content/methodology of demonstration
Flight Attendant duties during taped announcements/demonstrations
Rejected (Aborted) Take-Off
1A.55
Definition of "WHMIS"
Access of Material Safety Data Sheets (MSDS)
Announcements - General
1A.54
Description of surface contamination

Description of "Clean Aircraft Concept"
Flight Attendant responsibilities
Crew communication
De-Icing/Anti-Icing
- Definition and Application
Flight Attendant responsibility to monitor wing surface conditions for contamination in
conditions of adverse weather.
Flight Attendant responsibility to report to the pilot-in-command, any time prior to the takeoff roll, any concerns conveyed by a passenger relating to wing contamination.
Description
Missed Approach
CAP 002B
Description
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PART A - SECTION TWO

EMERGENCY PROCEDURES
CAP 002B
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CAP 002B
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SECTION 2
EMERGENCY PROCEDURES
Due to the number of topics under the general heading "Emergency Procedures", a
CHRONOLOGICAL and ALPHABETICAL index have been included in this section.
CHRONOLOGICAL INDEX
Rapid Decompression ..............................................................................................................................................3
Cabin Pressurization Problems ................................................................................................................................ 3
Fire Prevention ......................................................................................................................................................... 3
Fire Fighting .............................................................................................................................................................. 3
Flash fire/Flashover .................................................................................................................................................. 3
Engine fires/APU fires/Torching ............................................................................................................................... 3
Fuel Spills/Fires ........................................................................................................................................................4
Gate/Apron Emergencies .........................................................................................................................................4
PTV Mated to the Aircraft Emergencies ................................................................................................................... 4
Cabin Smoke/Smoke Removal ................................................................................................................................ 4
Fuel Fumes in the Cabin .......................................................................................................................................... 4
Fuel Dumping ........................................................................................................................................................... 4
Incapacitated Flight Deck Crew Member ................................................................................................................. 4
Incapacitated Flight Attendant................................................................................................................................... 4
Propeller Over speed and Runaway ........................................................................................................................ 4
Passenger Brace Positions for Impact ..................................................................................................................... 4
Flight Attendant Brace Positions .............................................................................................................................. 5
Brace Commands ..................................................................................................................................................... 5
Emergency Evacuation Commands - General ........................................................................................................ 5
Emergency Evacuation Commands - Applications................................................................................................... 5
Notification of an Emergency ................................................................................................................................... 5
Brace Signals ............................................................................................................................................................ 5
Evacuations vs. Rapid Deplanements ..................................................................................................................... 6
Evacuations .............................................................................................................................................................. 6
Evacuation Signals ................................................................................................................................................... 7
Prepared Emergency Landing/Ditching ................................................................................................................... 7
Exit Priorities - Land / Ditching ................................................................................................................................. 7
Post evacuation and Survival .................................................................................................................................... 5
CAP 002B
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ALPHABETICAL INDEX
Brace Signals ............................................................................................................................................................ 5
Brace Commands ..................................................................................................................................................... 5
Cabin Smoke/Smoke Removal ................................................................................................................................ 4
Cabin Pressurization Problems ................................................................................................................................ 3
Emergency Evacuation Commands - General ........................................................................................................ 5
Emergency Evacuation Commands - Applications .................................................................................................. 5
Engine fires/APU fires/Torching ............................................................................................................................... 3
Evacuation Signals ................................................................................................................................................... 7
Evacuations .............................................................................................................................................................. 6
Evacuations vs. Rapid Deplanements ..................................................................................................................... 6
Exit Priorities - Land/Ditching ................................................................................................................................... 7
Fire Fighting .............................................................................................................................................................. 3
Fire Prevention ......................................................................................................................................................... 3
Flash fire/Flashover .................................................................................................................................................. 3
Flight Attendant Brace Positions .............................................................................................................................. 5
Fuel Fumes in the Cabin .......................................................................................................................................... 4
Fuel Dumping ........................................................................................................................................................... 4
Fuel Spills/Fires ........................................................................................................................................................ 4
Gate/Apron emergencies ......................................................................................................................................... 4
Incapacitated Flight Deck Crew Member ................................................................................................................. 4
Incapacitated Flight Attendant .................................................................................................................................. 5
Notification of an Emergency ................................................................................................................................... 5
Passenger Brace Positions for Impact ..................................................................................................................... 4
Post Evacuation and Survival ................................................................................................................................... 7
Prepared Emergency Landing/Ditching ................................................................................................................... 4
Propeller Over speed and Runaway ........................................................................................................................ 5
PTV Mated to the Aircraft Emergencies ................................................................................................................... 4
Rapid Decompression .............................................................................................................................................. 3
CAP 002B
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2A.0
Rapid Decompression
2A.1
Cabin Pressurization Problems
2A.2
Description
Engine fires/APU fires/Torching
2A.6
Use of various extinguishers on specific classes of fires

Technique of searching for fires
Communication procedures
Primary responsibilities - fire fighting
Back-up responsibilities fire fighting
Safe practices in fighting fires
Management of specific types of fires
Fire on a person
Oven/galley fire
Hidden fires/inaccessible fires
Cargo compartment fires
Electrical fire
Lavatory fire
Waste bin fire
Seat fire
Fire/smoke in flight deck
Overhead bin fire
Cabin baggage fire
Post fire procedures
Flash fire/Flashover
2A.5
Enforcement of no-smoking policies

Monitoring of lavatory and cabin at specific intervals during flight
Responding to smoke detector activation
Investigation of unusual smoke/fumes/odours in the cabin
Fire Fighting
2A.4
Causes
Signs & Symptoms
Procedures
Fire Prevention
2A.3
Causes
Physical Signs
Physiological Symptoms
Procedures during and following rapid decompression/emergency decent
Description
Procedures
Fuel Spills/Fires
CAP 002B
Description
Procedures
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2A.7
Gate/Apron Emergencies
2A.8
PTV Mated to the Aircraft Emergencies
2A.9
Description
Signs
Procedures
Passenger Brace Positions for Impact
2A.16
Procedures
Propeller Over speed and Runaway
2A.15
Procedures
Incapacitated Flight Attendant
2A.14
Aircraft in fleet those are capable of fuel dumping

Description
Procedures
Incapacitated Flight Deck Crew Member
2A.13
Description
Procedures
Fuel Dumping
2A.12
Description
Procedures
Fuel Fumes in the Cabin
2A.11
Procedures
Cabin Smoke/Smoke Removal
2A.10
Description
Procedures
Forward facing passengers

Aft facing passengers
Side facing passengers
Passengers with arm held infants
Pregnant passengers
Flight Attendant Brace Positions
CAP 002B
Forward facing seat

Aft facing seat
Passenger seat
Procedures regarding brace position for each take-off/landing
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2A.17
Brace Commands
2A.18
Emergency Evacuation Commands
2A.1
2A.21
Purpose
Technique
Correct use
PACING
General commands land; inadvertent water contact; and ditching

Blocked/jammed exit commands
ABP commands
Flight Deck- to-Cabin

Communication
Procedures
Cabin- to-Flight Deck

Communication
Procedures
Critical phases of flight
Flight Attendant- to- Flight Attendant

Communication procedure
Brace Signals
Descriptions
Primary signal
Alternate signal
Crew member responsibilities at the brace signal
Evacuations vs. Rapid Deplanements
2A.23
Notification of an Emergency
2A.22
General
Emergency Evacuation Commands - Applications
2A.20
Unprepared emergency landing

Prepared emergency landing
Descriptions
Conditions under which evacuation would be necessary
Conditions under which deplanement would be necessary
Evacuations
CAP 002B
General
Possible evacuation scenarios

Land; at airport, away from airport
Inadvertent water; at airport, away from airport
Likelihood and recognition of unprepared emergencies - Takeoff/Landing; need to be alert
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REP OF MALDIVES
Initiation
Flight Deck Crew

Cabin Crew
When/How evacuation is initiated
Crew Responsibilities - Each Aircraft
Equipment, stations, exits (Primary/Secondary) - land and water
2A.24
Evacuation Signals
2A.25
Tidal flats
ditching
Descriptions
Primary signal/variations
Alternate signal/variations
Crew member responsibilities at the evacuation signal
Evacuation cancellation
Prepared Emergency Landing/Ditching - Procedures
NOTE: The carrier must develop procedures in a format that crew members may use when preparing for an
emergency landing or ditching that will serve as a checklist. The selected format must include responsibilities
of each crew member for the purpose of cabin; passenger; galley; and self preparation. All passenger
advisory announcements must be included.
2A.26
Exit priorities Landing/Ditching each aircraft type
2A.27
Post Evacuation and Survival
Responsibilities of crew members (e.g. grouping passengers, first aid, etc.)

Survival priorities (e.g. shelter, first aid, water, food, etc.)
Hazards inherent in different environments as applicable to the air carrier's operation.
(e.g. Sea, Desert, Jungle, Wilderness, and Arctic)
Identify on board equipment and supplies that can enhance survival.
Survival equipment
Signalling and recovery techniques
Note: Most accidents occur during take-off and landing, therefore, in keeping with the principles of risk
management, an air operator must tailor their post-evacuation and survival techniques to the environment in
with their stations are located. For example, an air operator that operates in and out of an arctic station
would address post evacuation procedures relative to arctic conditions. However, an air operator that over
flies an arctic station does not require arctic survival.
CAP 002B
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PART A - SECTION THREE

AIRCRAFT SPECIFIC
CAP 002B
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CAP 002B
PAGE - 26

REP OF MALDIVES
SECTION 3
AIRCRAFT SPECIFIC
DOORS AND EMERGENCY EXITS ........................................................................................................................ 3
Normal Operation (Internal)...................................................................................................................................... 3
Arming/Disarming Procedures .................................................................................................................................3
Emergency Operation (Internal) ...............................................................................................................................3
Airstairs/Ventral Stairs .............................................................................................................................................. 3
Flight Deck Escape Routes ...................................................................................................................................... 3
COMMUNICATIONS SYSTEMS.............................................................................................................................. 3
Public Address System and Interphone System...................................................................................................... 4
ELECTRICAL SYSTEMS ......................................................................................................................................... 4
Galley Power Shut Off .............................................................................................................................................. 4
Galley Appliance Overheat/ Malfunctions ................................................................................................................ 4
Circuit Breakers ........................................................................................................................................................ 4
Emergency Lighting .................................................................................................................................................. 4
Oxygen Systems ......................................................................................................................................................4
MISCELLANEOUS ................................................................................................................................................... 4
Flight Attendant Seats/Stations................................................................................................................................ 4
Flight Crew Seats Two Person Flight Deck ............................................................................................................. 4
Passenger Seat Unserviceable Procedures ............................................................................................................ 4
Stowage Area Unserviceablility Procedures ............................................................................................................ 5
Water Supply, Sinks, Drains (Galleys / Lavatories) ................................................................................................. 5
Lifts/Elevators ........................................................................................................................................................... 5
Curtains and Partitions ............................................................................................................................................. 5
Lavatories ................................................................................................................................................................. 5
Emergency Equipment Locations Diagram .............................................................................................................. 5
Fuelling - Emergency Exits ....................................................................................................................................... 5
Flight Attendant Seating Priority ............................................................................................................................... 5
Exit Row Seating Requirements .............................................................................................................................. 5
UNIQUE FEATURES ............................................................................................................................................... 5
CAP 002B
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CAP 002B
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REP OF MALDIVES

3A.1
DOORS AND EMERGENCY EXITS
3A.1.1 Identify and describe the location, features and operation of each of the exits on the aircraft in
both normal and emergency mode.
3A.1.2 Normal Operation (Internal)
Who opens/closes specific doors

Signals/conditions to open/close
Precautions and exit assessment
Opening/closing procedures
Crew communications
3A.1.3 Arming/Disarming Procedures
Who arms/disarms specific doors

When to arm/disarm
Arm/disarm checks
Precautions
Abnormalities/corrective actions
Crew communications
3A.1.4 Emergency Operation (Internal)
Signals to open
Exit assessment/conditions/attitude of aircraft
Opening/alternate opening procedures
Precautions
Slide/raft (ramp) deployment, inflation & use
Slide/raft (ramp) failure
Escape tape, ropes location and use
Crew communications
3A.1.5 Air stairs/Ventral Stairs
Controls
Operations (Normal & Emergency)
Operational precautions
Crew communications
3A.1.6 Flight Deck Escape Routes
3A.2
Location(s), operation(s) and method(s) of egress

Conditions for use
COMMUNICATIONS SYSTEMS
3A.2.1 Public Address System and Interphone System
CAP 002B
Emergency Operation Procedures
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REP OF MALDIVES
Note: Where applicable, identify procedures to follow when equipment is unserviceable, ie: M.E.L.
relief/alternatives, and procedures to follow if systems become unserviceable while airborne.
3A.3
ELECTRICAL SYSTEMS
3A.3.1 Galley Power Shut Off
Location(s) and Procedures
3A.3.2 Galley Appliance Overheat/ Malfunctions

3A.3.3 Circuit Breakers
Location(s)
Purpose
Description
Reset procedures
3A.3.4 Emergency Lighting
Location(s)/operation of controls for activation

Location(s)/operation-Portable Lighting Units
3A.3.5 Oxygen Systems
3A.4
Location(s)/operation/manual release-cabin; galleys; lavatories

Location(s)/operation-Flight Deck Oxygen Masks
MISCELLANEOUS
3A.4.1 Flight Attendant Seats/Stations
Locations and cabin positions, in all configurations for pre-flight passenger safety
demonstrations and emergency landing briefings
3A.4.2 Flight Crew Seats Two Person Flight Deck
3A.4.3
Description of seats, controls and restraint system
Passenger Seat Unserviceable Procedures
3A.4.4 Stowage Area Unserviceablility Procedures

3A.4.5 Water Supply, Sinks, Drains (Galleys/Lavatories)
CAP 002B
Location and description/operation of shut-off valves

Precautions for using sinks to avoid scalding ground personnel
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REP OF MALDIVES

3A.4.6 Lifts/Elevators
Abnormal and Emergency Operation

Control Override Procedures
Escape Procedures
3A.4.7 Curtains and Partitions
Procedures for Take-off and Landing
3A.4.8 Lavatories
Door locking mechanisms (External)

Emergency entry procedures
Positioning/locking of lavatory door for take-off and landing
Electrical outlets
Location/Operation - Water Heater Units
Location/Operation - "Waste Receptacle" Fire Extinguisher
Location/Operation - Smoke Detector Units
3A.4.9
Emergency Equipment Locations Diagram
3A.4.10
Fuelling - Emergency Exits
3A.4.11
Flight Attendant Seating Priority
3A.4.12
Exit Row Seating Requirements
3A.5
UNIQUE FEATURES
3A.5.1
IDENTIFY ANY FEATURES, PROCEDURES AND/OR EQUIPMENT UNIQUE OR

DIFFERENT WITHIN THE AIRCRAFT TYPE IN THE AIR CARRIER'S FLEET
Describe each of the differences, their impact on the carrier's standard operating
procedures and the importance to flight safety of crew members being familiar with them.
Describe the impact of these differences on crew communication and crew coordination
procedures and ways to ensure crew members are familiar with these differences prior to
the flight, ie: crew briefing, familiarization walk-through.
Definition and description and operational procedures of:

-Blow-out panels
-Flight deck door
-Smoke barrier
CAP 002B
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CAP 002B
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REP OF MALDIVES
PART A - SECTION FOUR

SECURITY PROCEDURES
CAP 002B
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CAP 002B
PAGE - 34

REP OF MALDIVES
SECTION 4
SECURITY PROCEDURES
Personal Security...................................................................................................................................................... 3
Reporting Security Incidents .................................................................................................................................... 3
Sabotage ................................................................................................................................................................... 3
Vandalism ................................................................................................................................................................. 3
Bomb Threats - Aircraft on the Ground .................................................................................................................... 3
Bomb Threats - Aircraft in the Air ............................................................................................................................. 4
Hijacking (Unlawful Interference) - Aircraft on the Ground ...................................................................................... 4
Hijacking (Unlawful Interference) - Aircraft in the Air ............................................................................................... 4
CAP 002B
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REP OF MALDIVES

4A.0
4A.1
Personal Security
Identify that procedures are in place relating to the screening of items to be carried onboard
aircraft
Screening of persons; passengers, crew
Screening of personal belongings; passengers, crew
Screening of cargo, mail
Acceptance of items onboard the aircraft which have not been screened
Describe procedures relating to the security of the aircraft

At domestic airports
At foreign airports
Identify the responsibility of crew members to be alert to possible breaches of security
Identify the responsibility of crew members to adhere to company standards and CAD
security procedures
Identify the importance of never leaving crew baggage unattended
Crew responsibility to maintain all personal travel documents and report their loss
immediately to appropriate company personnel
Reporting Security Incidents
4A.2
Sabotage
4A.3
Definition
Prevention
Procedures
Vandalism
4A.4
Identify the reporting procedures for each type of security incident involving crew
members
Review information required in a report of a security incident
Definition
Prevention
Procedures
Bomb Threats - Aircraft on the Ground - procedures
CAP 002B
Notification to the pilot-in-command

Considerations in deplaning/evacuation of persons onboard
Communication to passengers
Crew communication
No attempt is made to re-board the aircraft until the security personnel give clearance
to do so
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REP OF MALDIVES

4A.5
Bomb Threats - Aircraft in the Air - procedures
4A.6
Hijacking (Unlawful Interference) - Aircraft on the Ground
4A.7
Notification to the pilot-in-command

Inspection of the aircraft to locate suspected device
Description of suspected device-necessary information
Stabilizing device if necessary
Considerations in deplaning/evacuation of persons onboard
Communication to passengers
Crew communication
Tactics & Procedures

Maintain control of the situation
Passive resistance-passive control
Crew communication procedures
Direct efforts to have passengers deplaned
Hijacking (Unlawful Interference) - Aircraft in the Air
CAP 002B
Tactics & Procedures

Determine number of hijackers and their demands
Keep hijackers out of the flight deck
Use female flight attendant if flight deck entry is unavoidable
Identify type, number of weapons
Information regarding the hijacker(s)
Use the great slow down
Become a neutral friend to the hijacker
Encourage the hijacker to talk
Overload with questions
Offer no technical advice
Provide lots of beverages; no alcohol
No forceful resistance
No antagonizing or arguing with the hijacker
avoid becoming emotionally or mentally aligned with hijacker
No sudden moves
Explain actions when making them
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REP OF MALDIVES
PART A - SECTION FIVE

SAFETY AND EMERGENCY EQUIPMENT
CAP 002B
PAGE - 38

REP OF MALDIVES
CAP 002B
PAGE - 39

REP OF MALDIVES
SECTION 5
SAFETY AND EMERGENCY EQUIPMENT
MINIMUM CONTENT - SAFETY AND EMERGENCY EQUIPMENT ..................................................................... 3
Minimum Equipment List .......................................................................................................................................... 3
Log Book/Entries ...................................................................................................................................................... 3
Specific Equipment ...................................................................................................................................................3
Location of Equipment .............................................................................................................................................. 3
CAP 002B
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REP OF MALDIVES

MINIMUM CONTENT - SAFETY AND EMERGENCY EQUIPMENT
5A.0
Minimum Equipment List
5A.1
Log Book/Entries
5A.2
General Function
Who uses it
Location
When used
Who makes entries
What should be entered
What to do when entries have been made
Specific Equipment
For each piece of safety and emergency equipment carried, identify the following:
5A.3
Correct name/terminology
Purpose
Components
Operations procedures (Primary/Alternate) (include removal from stowage)
Limitations (duration/range/temperature/minimum psi's etc.)
Operational precautions
Procedures after use
Pre-flight serviceability checks
Location of Equipment - Each aircraft
CAP 002B
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REP OF MALDIVES
CAP 002B
Page - 42

REP OF MALDIVES
PART A - SECTION SIX

FIRST AID
CAP 002B
PAGE - 43

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CAP 002B
PAGE - 44

REP OF MALDIVES
SECTION 6
FIRST AID
Medical Emergencies ................................................................................................................................................ 3
Signs, Symptoms and Management of .................................................................................................................... 3
In-flight medical emergency management ................................................................................................ 3
Shock, unconsciousness and fainting ....................................................................................................... 3
Artificial respiration - Adult, Child and Infant ............................................................................................. 3
Choking - Adult, Child and Infant ............................................................................................................... 3
Cardiovascular emergencies ..................................................................................................................... 3
Wounds and bleeding ................................................................................................................................ 3
Fractures, dislocations, and sprains .......................................................................................................... 3
Head/Spinal injuries ................................................................................................................................... 3
Burns .......................................................................................................................................................... 3
Asthma, allergies and poisons ................................................................................................................... 3
Medical Conditions ..................................................................................................................................... 3
Altitude related conditions .......................................................................................................................... 3
Time of Useful Consciousness ................................................................................................................................. 3
Flight Attendant Safety ............................................................................................................................................. 3
Flight Attendant Responsibilities .............................................................................................................................. 3
Personal Protection .................................................................................................................................................. 4
Carriage of Passengers with Contagious Diseases ................................................................................................. 4
Suspected Death ...................................................................................................................................................... 4
Other First Aid Equipment ........................................................................................................................................ 4
Aircraft First Aid Kit(s) and Emergency Medical Kits ............................................................................................... 4
Reporting Medical Incidents ..................................................................................................................................... 4
CAP 002B
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CAP 002B
PAGE - 46

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The First Aid section shall include components 6A.0 to 6A.10 or the air operator may have these
components in separate documents, provided the document is:
6A.0
Medical Emergencies
6A. 1
Flight Attendants to be seated during critical phases of flight even when a medical
emergency may be in progress onboard
Flight Attendant Responsibilities
6A.5
Description
Time frames
Flight Attendant Safety
6A.4
In-flight medical emergency scene management

Shock, unconsciousness and fainting
Artificial respiration Adult, Child and Infant
Choking adult, child, and infant
Cardiovascular emergencies
Wounds, dislocations and sprains
Fractures, dislocations and sprains
Head/spinal injuries
Burns
Asthma, allergies and poisons
Medical conditions
Altitude related conditions
Time of Useful Consciousness
6A.3
Procedures regarding management of in-flight medical emergency (eg. Emergency

Scene Management)
Signs, Symptoms and Management of:
6A. 2
Referenced in the Flight Attendant Manual,

Issued to each flight attendant
Readily available for reference during flight , and
Approved by Civil Aviation Department
Specific air operator policies and procedures regarding such items as administration
of medication use of equipment, calling for a physician, notification of the flight deck,
etc.
Provide necessary information required to ensure that appropriate medical assistance
is available upon arrival
Personal Protection
CAP 002B
Procedures regarding prevention of cabin crew injury (eg. syringes, needles)

Hygienic protocol to ensure the safety of cabin crew (eg. latex gloves, face masks)
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REP OF MALDIVES

6A.6
Carriage of Passengers with Contagious Diseases
6A.7
Suspected Death
6A.8
Equipment
Use
Precautions
Aircraft Fist Aid Kit(S) and Emergency Medical Kits
6A.10
Procedures
Other Fist Aid Equipment
6A.9
Procedures
Equipment
Precautions
Contents
Use
Reposting Medical Incidents
CAP 002B
Procedures
PAGE - 48

REP OF MALDIVES
PART B
CAP 002B
PAGE - 49

REP OF MALDIVES
CAP 002B
PAGE - 50

REP OF MALDIVES
TABLE OF CONTENTS
COMPANY/DEPARTMENTAL ORGANIZATION ................................................................................................... 3
In-Flight Department ................................................................................................................................................. 3
SECTION 1 - SAFETY PROCEDURES .................................................................................................................. 3
Explanation of Regulatory Requirements ................................................................................................................ 3
Blood Donation ......................................................................................................................................................... 3
Scuba Diving ............................................................................................................................................................. 3
Effects of alcohol/drugs ............................................................................................................................................ 3
Security Pass/Company I.D. .................................................................................................................................... 3
Deportees ................................................................................................................................................................. 3
Cabin Lighting ........................................................................................................................................................... 3
SECTION 2 - EMERGENCY PROCEDURES ......................................................................................................... 4
Introduction ............................................................................................................................................................... 4
Leadership ................................................................................................................................................................ 4
Pressurization ........................................................................................................................................................... 4
SECTION 3 - AIRCRAFT SPECIFIC ....................................................................................................................... 4
Communications Systems........................................................................................................................................ 4
Public Address System ............................................................................................................................................. 4
Interphone System: Locations.................................................................................................................................. 4
Passenger Call System ............................................................................................................................................ 4
Automated Announcement System .......................................................................................................................... 4
Onboard Entertainment System ............................................................................................................................... 4
Electrical Systems .................................................................................................................................................... 4
Lighting ..................................................................................................................................................................... 4
Ovens, Water Boilers, Coffee Makers and any other Galley Appliances................................................................ 4
Refrigeration Units .................................................................................................................................................... 5
Electrical Control Panels .......................................................................................................................................... 5
Seatbelt & No Smoking Signs .................................................................................................................................. 5
Heating/Air Conditioning ........................................................................................................................................... 5
Miscellaneous ........................................................................................................................................................... 5
Cabin Configuration .................................................................................................................................................. 5
Flight Attendant Seats / Stations .............................................................................................................................. 5
Passenger Seats ...................................................................................................................................................... 5
Stowage Areas ......................................................................................................................................................... 5
Water Supply, Sinks, Drains ..................................................................................................................................... 6
Lifts/Elevators ........................................................................................................................................................... 6
Curtains and Partitions ............................................................................................................................................. 6
Lavatories ................................................................................................................................................................. 6
CAP 002B
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CAP 002B
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COMPANY/DEPARTMENTAL ORGANIZATION
In-Flight Department
An air operator shall include:
In-Flight Department name, ie:

Services, etc.
Cabin Services, In-Flight Services, On-Board
An organizational chart showing the reporting structure of the In-Flight Department to

the entire organization, as well as the reporting structure within the In-Flight
Department
A job description for each operational individual ie: Chief Flight Attendant, In-Charge
Flight attendant, Flight attendant
Flight Attendant Competency
SECTION 1 - SAFETY PROCEDURES

1B.0
Explanation of Regulatory Requirements
1B.1
Blood Donation
1B.2
Air operator policy
Scuba Diving
1B.3
Civil Aviation Regulations

Associated Standards
Air operator policy
Effects of alcohol/drugs on crew members while on duty/at altitude
Air operator policy (re: consumption prior to duty)
1B.4
Security Pass / Company I.D. and Air operator procedures re: use
1B.5
Deportees
1B.6
Cabin Lighting
CAP 002B
Air operator procedures for various phases of flight during day and night operations
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SECTION 2 - EMERGENCY PROCEDURES2B.0
Introduction
2B.1
Purpose of procedures
Leadership
2B.2
Description/Importance
Passenger Negative Panic
Passenger Positive Panic
Pressurization
Identify how cabin pressure is maintained

Identify how cabin pressure is monitored
Compartments of aircraft that are pressurized
SECTION 3 - AIRCRAFT SPECIFIC

3B.0
Communications Systems - Location(s); Pre-flight Serviceability Checks; Operations; for each

of:
3B.1
Public Address System

Interphone System: Locations
Passenger Call System
Automated Announcement System
Onboard Entertainment System
Electrical Systems - Location(s); Pre-flight Serviceability Checks; Operations; for each of:
3B.1.1 Lighting
Cabin Ceiling Lighting

Cabin Sidewall Lighting
Entry Lighting
Work Station Lighting
Galley Lighting
Cockpit Entry-way Lighting
Lighting in miscellaneous stowage compartments
Threshold, Cross-aisle Lighting
Electrically operated coat racks/stowage units
3B.1.2 Ovens, Water Boilers, Coffee Makers and any other Galley Appliances
CAP 002B
Locations, descriptions
Restraint systems
Operations
Procedures in case of overheat and/or malfunctions
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REP OF MALDIVES

3B.1.3 Refrigeration Units
Locations, descriptions, operations

Procedures relating to overhead/malfunctions
Restraint systems
3B.1.4 Electrical Control Panels
Locations
Descriptions
Operations
3B.1.5 Seatbelt & No Smoking Signs
3B.1.6
Heating/Air Conditioning
3B.2
Cabin indications of use/change
Components
Controls
Operations
Miscellaneous
3B.2.1 Cabin Configuration
Seating Configuration/Classes of service

Location of Galleys
Location of Exits
3B.2.2 Flight Attendant Seats/Stations
Locations
Description of seats and controls
Restraint system
Operation of seat
3B.2.3 Passenger Seats
Description of seats and controls

Restraint system
Special features-footrest, moveable armrests, stowages, etc.
Unserviceability procedures
3B.2.4 Stowage Areas
CAP 002B
Location(s)
Controls/Operation if applicable
Maximum loading
Restraint(s)
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REP OF MALDIVES

3B.2.5 Water Supply, Sinks, Drains
Location and capacity of potable water supply

Precautions
3B.2.6 Lifts/Elevators
Location
Controls
Maximum loading
Operation
3B.2.7 Curtains and Partitions
Locations
Use/restrictions
3B.2.8 Lavatories
CAP 002B
Locations
Features
PAGE - 56

REP OF MALDIVES
CAP 002B
Page - 57

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FLIGHT ATTENDANT

CIVIL AVIATION DEPARTMENT

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

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ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

Follow instructions on cover sheet with issued revision.

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

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ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

LIST OF EFFECTIVE PAGES

SECTION 4 - PART A - Security Procedures

SECTION 1 - PART A - Safety Procedures

SECTION 5 - PART A - Emergency Equipment

SECTION 6 - PART A - First Aid

SECTION 2 - PART A - Emergency Procedures

Flight Attendant Manual Standard - PART B

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

Intentionally Left Blank

ISSUED ON: 01 JULY 2003

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MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

PART A - SECTION ONE

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION

FLIGHT ATTENDANT MANUAL STANDARD

ISSUED ON: 01 JULY 2003

CIVIL AVIATION DEPARTMENT

MINISTRY OF TRANSPORT AND CIVIL AVIATION