Case Analysis of Kunst 1600 - FINAL

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The case discusses positioning and segmentation strategies for Kunst 1600, a dry piston vacuum pump. It evaluates three potential target segments - residential AC repair, light commercial refrigerator repair, and home refrigerator repair - based on factors like oil change savings, incremental profits, and differential pricing.

The three target segments being considered are the residential AC repair segment, light commercial refrigerator repair segment, and home refrigerator repair segment.

The factors considered to evaluate the target segments are oil change savings, incremental profits from additional jobs per week, and the differential pricing per year between the pump and its alternatives.

EEPM-04/IIMK

Case Analysis of KUNST 1600

Presented by Vineet Kumar Goyal (EEPM-04-046) Ashutosh Kumar (EEPM-04-004) Shailesh Awasthi (eMET-08-102)

EEPM-04/IIMK

Major Issues

PRESENT CASE IS ABOUT POSITIONING AND SEGMENTATION OF KUNST 1600, A DRY PISTON VACCUM PUMP LAST PARA OF THE CASE: HOW TO BRING VALUE FOR CUSTOMERS, BRING DOWN OPERATING COST AND INCREASE REVENUE CRITICAL DECISIONS EVAN STONE(SENIOR PRODUCT MANAGER) NEED TO MAKE:
FIND TARGET SEGMENT & VALUE PROPOSITION FORMULATE MKTG STRATEGY FOR THIS PRODUCT

VALUE PROPOSITION
PROJECTED LIFETIME (PRICE/YEAR) OIL CHANGE SAVINGS

KUNST 1600 (KEY FEATURES):


A VERY DURABLE PRODUCT WHICH CAN LAST FOR 6 YEARS LIGHT IN WEIGHT, MADE FROM INJECTION MOULDED ALUMINIUM NO OIL CHANGE REQUIRED

KUNST, A MARKET LEADER IN LABORATORY, HEALTH CARE & INDUSTRIAL APPLICATIONS IS NOW PLANNING TO ENTER A NEW SEGMENT

EEPM-04/IIMK
TARGET SEGMENTS

Actionable Recommendations
AVAILABLE BEFORE EVANS (PRODUCT MANAGER)

RESIDENTIAL AC REPAIR SEGMENT LIGHT COMMERCIAL REFRIGERATOR REPAIR SEGMENT HOME REFRIGERATOR REPAIR SEGMENT

VALUE PLACE HOLDERS: DURABILITY, WEIGHT DIFFERENCE, BRAND (-VE), RULE OF 7 (-VE) PRICE ELEMENTS
OIL CHANGE SAVINGS: RESIDENTIAL AC REPAIR SEGMENT
COST SAVING PER OIL CHANGE = OIL PRICE+LABOR COST+CLEAN UP SUPPLIES+OIL DISPOSAL COST

= $8+($12*0.5)+(0.15+0.50)+($5*0.25) = $15.90 COST SAVINGS PER YEAR = $15.90*20 = $318 LIGHT COMMERCIAL REFRIGERATOR =$4+($24*0.5)+(0.50+0.15)+($5*0.125)= $17.275 COST SAVING PER YEAR = $17.275*12 = $207.30 HOME REFRIGERATOR REPAIR SEGMENT = $4+($15*0.5)+(0.50+0.15)+($5*0.125) = $12.775 COST SAVING PER YEAR = $12.775*12 = $153.30 INCREMENTAL PROFIT PER YEAR
=NO. OF EXTRA JOBS PER WEEK* AVRG. PROFIT PER JOB* WEEKS PER SESSION LIGHT COMMERCIAL REFRIGERATOR =(2 JOBS/WK*$30)*12 WK = $60*12 = $720

DIFFERENTIAL PRICE PER YEAR = PUMP PRICE/EXP. LIFE (IN YEARS) KUNST 1600 PRICE/EXP. LIFE (IN YEARS) RESI. AC = ($250/2.5)-($500/6) = $16.66 LIGHT COMM. REF. = ($200/2) ($500/6) = $16.66 HOME REF. = ($150/3) ($500/6) = (-$33.33)

EEPM-04/IIMK

Analysis
RESIDENTIAL AC REPAIR SEGMENT FACTORS OIL CHANGE SAVINGS INCREMENTAL PROFIT DIFFERENTIAL PRICE TOTAL VALUE $318 LIGHT COMMMERCIAL REPAIR SEGMENT $207.30 HOME REFRIGERATOR REPAIR SEGMENT $153.30

$0

$720

$0

$16.66

$16.66

-$33.33

$334.67

$943.96

$119.97

WE RECOMMEND EVAN TO CHOOSE LIGHT COMMERCIAL REPAIR SEGMENT AS ITS DELIVERING THE HIGHEST VALUE OF $943.96 TO THE CUSTOMER

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