ABB India introduction -Power and Productivity for a Better World

ABB (www.abb.com) is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 130,000 people. ABB operations in India include 12 manufacturing facilities with over 10,355 employees. Customers are served through an extensive countrywide presence with more than 23 marketing offices, 8 service centers, 3 logistics warehouses, 2 Power & Automation Engineering Centers and a network of over 550 channel partners. The ABB Group is increasingly leveraging the Indian operations for projects, products, services, engineering and R&D.

History
General: The Company was incorporated on 24.12.1949 as The Hindustan Electric Company Limited. On 24.09.1965, the Companys name was changed to Hindustan Brown Boveri Limited (HBB). Pursuant to the Scheme of Amalgamation of Asea Limited with HBB with effect from 1st January 1989, the name was further changed to Asea Brown Boveri Limited, with effect from 13.10.1989. Effective 16.04.2003, the name was further changed to ABB Limited.

Flakt India Limited was amalgamated with ABB with effect from 5th October 1995. During 1994-95, a joint venture Company - ABB Daimler-Benz Transportation AG (Adtranz) was established by ABB Zurich and Daimler-Benz AG, Germany, in Germany. A subsidiary of Adtranz was incorporated in India viz. ABB Daimler-Benz Transportation Limited which took over the Transportation Business of the Company effective 1st January 1996. ABBs power generation business was globally transferred into the new 50-50 JV with Alstom in 1999. In India the power generation business has been demerged and transferred to ABB Alstom Power India Ltd. with effect from 1st April 1999. In consideration of the transfer of the power business, each shareholder of ABB has been allotted one share in ABB Alstom Power India Ltd. for every share held in the company.

Capital: The Authorised Share Capital of the Company is Rs.500,000,000 divided into 212,500,000 Equity Shares of Rs.2/- each and 750,000 11% Redeemable 10 years, Cumulative Preference Shares of Rs.100/- each. Effective July 2007, the Issued, Subscribed and Paid-up share capital of the Company, is Rs.423,816,750/-, consisting of 211,908,375 Equity Shares of the face value of Rs.2/- each.

Where to find us
ABB works with its customers in these countries to engineer and install facilities and plants that enhance efficiency and productivity, and to provide them with comprehensive market and product support services as well as creative financing and risk management. Click on the relevant region/country to find a list of ABB offices in the respective countries. Please note that this section is mainly for visitors to our sites. For sales, service and emergencies, please look for the relevant product, solution, system or service in theProducts & services section. There you can find the specific contact for your country.

Regions

Americas

Europe

Middle East and Africa

Asia and Oceania

ABB's presence in India

This section gives an overview of ABB's presence in India

ABB India Contact center

Call: (Toll free number) 1800 420 0707 E-mail us: contact.center@in.abb.com The Contact center establishes a coordinated capability for handling enquiries from customers, business partners, as well as ABB internally. We can be reached through the toll free number or email if you have product or service related inquiries. With a unified image and integrated communication channel, we hope to provide you with convenient and more efficient services. The Contact center is based at and operated from ABB Global Industries and Services Ltd. office at Bhoruka Tech Park, Whitefield, Bangalore.

Corporate management team

Managing Director Chief financial officer Legal and compliance Human resources Communication and investor relations Company secretary Power systems Power products Discrete automation and motion Process automation Low voltage products Country service manager & Global engineering and services Bazmi R. Husain Amlan Datta Majumdar Stefan Backstrom Raja Radhakrishnan Vikram V Kanth B Gururaj N Venu Pitamber Shivnani R Narayanan Priteesh Mahajan Tommy Andreasson Madhav Vemuri

Country operations manager Chief technology officer

Tajinder Vohra TBA

Strategy
ABB is a global leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. With about 145,000 employees we are close to customers in around 100 countries. With our technology leadership, global presence, application knowledge and local expertise, we offer products, systems, solutions and services that allow our customers to improve their operations whether they need to increase the reliability of a power grid or raise productivity in a factory. Focusing on our core strengths in power and automation technologies, we strive for organic profitable growth. Our global manufacturing base ensures consistent top-quality products and systems made in ABB for customers around the world. Our customers have broad and easy access to ABBs offerings - whether they buy from us directly or through distributors, wholesalers, system integrators or other partners. Our people work together seamlessly to deliver benefits for our customers. Our way of doing business i

Mission and vision

ABB's mission Improve performance: ABB helps customers improve their operating performance, grid reliability and productivity whilst saving energy and lowering environmental impact. Drive innovation: Innovation and quality are key characteristics of our product, systems and service offering. Attract talent: ABB is committed to attracting and retaining dedicated and skilled people and offering employees an attractive, global work environment. Act responsibly: Sustainability, lowering environmental impact and business ethics are at the core of our market offering and our own operations.

ABB's vision As one of the worlds leading engineering companies, we help our customers to use electrical power efficiently, to increase industrial productivity and to lower environmental impact in a sustainable way. Power and productivity for a better world s values-based, leadership-driven and performance-oriented.

Group structure

Group structure, management, functions

Board of directors Executive committee Group functions Division managers Region managers

Group reports
The ABB Group annual report consists of one volume containing the corporate governance report, remuneration report and financial review. You can download PDF versions of these documents by clicking on the links in the table below. Click on the following link to order a printed copy of the annual report.

Reports
Annual report 2011

PDF available in:

English version

Interactive version:
open not available not available

Summary report in German (pdf, 2.9 German version MB) Summary report in Swedish (pdf, 3.3 MB) Swedish version

Sustainability 2011
ABB Group Sustainability Performance 2011

PDF available in:

English version

Interactive version:
open

Welcome to the ABB events page

Each year, ABB hosts and/or participates in a broad number of events. These typically include user group meetings, trade fairs, media events, and investor relations events. These activities highlight ABB's business, our products, systems and services, and projects we are involved in around the world. Customer events Trade exhibitions, user group meetings, product launches Investor events Investor relations activities, briefings for financial analysts and investors about business results and key issues Media events Media tours, press conferences

Our businesses
ABB (www.abb.com) is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. The ABB Group of companies operates in around 100 countries and employs about 145,000 people.

Power Products The division primarily serves electric utilities, as well as gas and water utilities and industrial and commercial customers, with a wide range of products and services to facilitate power generation, transmission and distribution. Key technologies include high- and medium-voltage switchgear, circuit breakers for a range of current ratings and voltage levels, power, distribution, traction and other special transformers, as well as products to help transmit and distribute electricity efficiently and reliably, maintain power quality as well as control and manage electrical networks.

Power Systems The division delivers solutions across the power value chain. This includes system solutions for power generation, transmission technologies like HVDC and FACTS, substations and distribution technologies for network management. The scope of a typical turnkey project includes design, system engineering, supply, installation, commissioning and testing. We integrate products from our own Power Products division and external suppliers, adding value through domain expertise, engineering, project management and life cycle support services.

Discrete Automation and Motion This division provides products, solutions and related services that increase industrial productivity and energy efficiency. Its motors, generators, drives, programmable logic controllers (PLCs), power electronics and robotics provide power, motion and control for a wide range of automation applications.The leading position in wind generators and a growing offering in solar complement the industrial focus, leveraging joint technology, channels and operations platforms.

Low Voltage Products The Low Voltage Products division manufactures low-voltage circuit breakers, switches, control products, wiring accessories, enclosures and cable systems to protect people, installations and electronic equipment from electrical overload. The division further makes KNX systems that integrate and automate a building's electrical installations, ventilation systems, and security and data communication networks.

Process Automation The main focus of this ABB business is to provide customers with products and solutions for instrumentation, automation and optimization of industrial processes. The industries served include oil and gas, power, chemicals and pharmaceuticals, pulp and paper, metals and minerals, marine and turbocharging. Key customer benefits include improved asset productivity and energy savings.

Our culture
Good leaders are characterized by competence, ambition and integrity All three ensure that we create value by fulfilling our commitments to our customers, our employees and the communities and societies in which we operate, acting in accordance with sound corporate values.

Our philosophy
Business principles Corporate governance Integrity Sustainability

Business principles
To build value, performance and leadership into ABB, responsibility, respect and determination are key Assuming responsibility, and acting with respect and determination makes it possible to nurture ABBs traditional strengths our technology leadership, our pioneering spirit and our ability to be at home everywhere. That is our legacy, and our future. The key to success lies in how well all of us understand and apply the business principles demonstrating personal, professional and corporate responsibility, showing respect for the views and needs of others and applying our shared determination to win.
Commitment

Corporate governance

ABB's corporate governance is described in full in the corporate governance section of the ABB Group annual report 2011. The information in the report describes ABB at December 31, 2011, except as otherwise stated. A printed copy of the annual report can be ordered by filling in and submitting the order form available on the Order ABB Group reports page. The list below contains links to additional information concerning the corporate governance of ABB.

Links to documents:
Articles of Incorporation (English, German, Swedish, French) ABB Ltd Board Regulations & Corporate Governance Guidelines - Regulations of the Governance, Nomination and Compensation Committee - Regulations of the Finance, Audit and Compliance Committee - Related Party Transaction Policy ABB Code of Conduct Addendum to the ABB Code of Conduct for Members of the Board of Directors and the Executive Committee ABB Integrity Program Comparison of ABB's corporate governance practices to the New York Stock Exchange rules

PDF (File Size):

260 kB 115 kB

3360 kB 11 kB 1000 kB 19 kB

Welcome to Sustainability at ABB

For ABB, sustainability is about balancing economic success, environmental stewardship and social progress to benefit all our stakeholders. Sustainability considerations cover how we design and manufacture products, what we offer customers, how we engage suppliers, how we assess risks and opportunities, and how we behave in the communities where we operate and towards one another, while striving to ensure the health, safety and security of our employees, contractors and others affected by our activities.

Sustainability Priorities
Environment Policy and performance, covering sites, products and suppliers. Corporate Responsibility Policies and performance covering human rights, community engagement and the supply chain. Occupational health and safety Policy and performance, covering employees and contractors worldwide. Security and Crisis Management Policies and programs to safeguard employees and assets worldwide.

Integrity must be embedded in our company DNA

Read about ABB's commitment

Commitment

We are committed to a high standard of integrity which is expected of every employee and in every country where we do business.
Leadership

ABB's integrity leadership

Integrity at ABB benefits from a broad based leadership that comprises managers, employees and specialists throughout the company.

More on integrity leadership Communication

Key messages for employees

Integrity is about taking personal responsibility and cannot be delegated to someone else.

Read key messages Our team

Global resources
The integrity program is supported by a team of over 330 people at ABB headquarters and around the world.

Our global resources

With hard work and a clear commitment from ABBs top management at headquarters and across our regions and divisions, ABB has seen the positive impact that a robust compliance and integrity program and a strong culture of integrity can have on the long-term success and sustainability of our company.

Integrity is a top priority at ABB

Integrity is a top priority at ABB. We have developed and implemented a systematic approach designed to prevent, detect and resolve any potential integrity concerns. This is supported by tools and processes and a zero tolerance policy for any violations. Our integrity program has created an

environment where all of our employees can be open about identifying risks, asking questions, and raising concerns.

Standards

Our fundamentals: prevent, detect and resolve

Reporting channels

Detecting integrity concerns

ABB reporting channels ABB Business Ethics Hotline

Code of Conduct

Code of Conduct

The ABB Code of Conduct is the framework that explains the behavior ABB expects of every employee and stakeholder around the world. It is based on ABB's business principles: responsibility, respect and determination.
Responsibility, respect, and determination
ABB employees and stakeholders apply these business principles to their work and actions on a daily basis. Our principles are about providing our customers affordable products and services without compromising on quality or reliability. But they are also about doing the right thing more generally following the law, acting honorably and treating each other with respect. The ABB Code of Conduct provides a framework for employees and stakeholders to put business principles into practice with utmost integrity. It is the foundation so that everything we do in connection to our work at ABB should be, and will be, measured against the highest possible standards of ethics and integrity. Unconditional commitment

We relentlessly set our standards higher for practical as well as ambitious reasons: our unconditional commitment to integrity helps us hire the best people, who develop and provide great products and

services, which in turn attracts loyal customers and business partners. Trust and mutual respect among ABB employees and stakeholders is the core of our success, and they must be earned on a daily basis. Employees are expected to read the ABB Code of Conduct and use it in their day-to-day work, always keeping in mind that they each have a personal responsibility to incorporate the principles and encourage others to incorporate the principles into their actions. It is available in more than 40 languages to assure its accessibility to everyone at ABB. Employees who have questions or concerns, or who think that one of their colleagues may be falling short of our commitment to the ABB Code of Conduct and to working with utmost integrity, are expected to speak up. Who has to follow the ABB Code of Conduct?

We expect all of our employees to read, acknowledge, and follow the ABB Code of Conduct. Failure to do so will result in disciplinary action, and may lead to termination of employment with ABB. Additionally, we expect ABB third parties, consultants, contractors, and anyone assigned to provide temporary work or services for ABB, to follow the ABB Code of Conduct in connection to their work for our company. Failure to do so may result in termination of their relationship with ABB. Does ABB have a Supplier Code of Conduct?

It is imperative to ABB that our suppliers, who we regard as our extended enterprise, conduct business respectfully and with a high standard of integrity, in line with the ABB business principles. As such, the ABB Supplier Code of Conduct is integrated into our day-to-day operations and is a fundamental part of our Supplier Qualification, Development and Evaluation Requirements.

Introduction to ABB Supplier Code of Conduct

Our business principles: responsibility, respect, and determination

Training and communications

ABB trains every employee at every location around the world

Face-to-face training

An interactive and dynamic approach to personal accountability and responsible leadership for every employee

Face-to-face training

Face-to-face training sessions allow for real-time interaction and discussions of difficult issues, allowing every employee time to receive additional guidance as needed.
An inclusive, two-way approach to personal accountability and responsibility for every employee
Face-to-face training is required for all of our employees worldwide on the ABB Code of Conduct and anti-bribery. ABB stands by the fact that face-to-face training has the highest impact and the company makes every effort to commit time and resources to educate and empower our employees. Additional face-to-face training courses are tailored to different audiences at higher risk. Selected integrity topics such as antitrust and integrity leadership are provided to employees in appropriate positions and functions. Face-to-face training sessions create constructive dialogue through the business and provide time for employees to work through and learn from real examples within ABB. The sessions allow for real-time interaction and discussions of difficult issues, allowing every employee time to receive additional guidance as needed.

Read more

E-learning

E-learning

Highly engaging and interactive elearning is available to over 100,000 employees around the world, ensuring education delivery through computer tracking and certification.

E-learning courses allow learners to take training according to their schedule

E-learning courses on the ABB Code of Conduct and anti-bribery are also required for all email account holders worldwide (over 100,000 employees) with completion tracked and certified. The latest mandatory e-learning module on FCPA and anti-bribery is available in 32 languages. Our e-learning is tailored to terms used as part of ABBs business. Targeted courses are mandatory for employees with responsibilities in specific risk areas including integrity leadership, antitrust, and export credit agencies. Our e-learning courses are highly engaging and interactive, allowing all e-learners to take training according to their own schedule. It allows employees the opportunity to think about and digest important information at their own pace.

Available to more than 100,000 employees worldwide, completion is tracked and certified
Read more

Communication activities

Communication activities

Regular and wide-ranging communications activities ensure that employees in every location are fully aware of ABBs commitment to integrity and of the consequences of unethical action.
Raising awareness and visibility of integrity throughout ABB
To support integrity training, a range of communications has been designed to raise the awareness and visibility of integrity in every physical location. Regular integrity communications are posted every ten to fourteen days on the ABB intranet such as: Cases of consequence Acting with integrity What should I do Integrity videos with messages from leadership Cases of consequence

The Cases of Consequence stories report real breaches of ABBs Code of Conduct by employees, and explains how they were discovered and dealt with. A story published in March 2012, for example, explained how a group of employees had submitted fraudulent entertainment and expenses claims by splitting bills into small amounts that didnt require special approval. The contracts of all employees concerned were terminated. Other articles present dilemmas that frequently occur in the course of business and explain how best to address them. The dilemmas are presented in the form of questions that employees might ask, such as: One of our customers recently offered me 2 tickets for the Olympics in London and I have accepted them. Now, I am afraid that I will contravene ABB's Code of Conduct. I do not want to disappoint the customer as he has clearly spent a lot of money on them. What should I do? Posters, brochures and wallet cards

Several Business Ethics Hotline poster campaigns have been rolled out in all locations around the world to encourage reporting and to raise awareness of specific areas of risk. This is particularly useful for spreading the integrity message to factory workers who dont have access to the Intranet. Constant integrity messages and visuals throughout the company reinforce a strong culture of integrity. In addition, display stands and integrity boards at a number of traffic points promote the Business Ethics Hotline. ABB Code of Conduct booklets, integrity informational brochures, and wallet cards are made available for employees to take with them.

Regular integrity communications raise awareness about specific areas of integrity and encourage reporting
Read more

Community Engagement

Community Engagement

"Trust is built through transparency and honesty. To be successful, we must build each stakeholder's trust through the integrity of our words and our actions."
Hanna Altman, Chief Integrity Officer
ABB supports international efforts to embed integrity into the conduct of business sectors. While government initiatives are vital to continued progress against corruption, the private sector has an important role to play. ABB contributes to the following organisations and initiatives related to integrity:

World Economic Forum's PACI

ABB is a signatory to the World Economic Forums Partnering Against Corruption Initiative (PACI), signed by more than 100 companies committed to strengthening efforts to counter corruption and bribery. PACI offers a risk mitigation platform to help companies to design and implement effective policies and systems to prevent, detect and address corruption; benchmark internal practices against global best practice through peer exchange and learning; and to level the playing field through collective action with other companies, governments and civil society

United Nations Global Compact

As a founding member of the United Nations Global Compact, ABB has been closely involved in its development. ABBs understanding of human rights and day-to-day business benefits from involvement in such organizations. ABB participates in collective action initiatives against corruption. In addition, ABB has taken note of the UN Guiding Principles on Business and Human Rights and is using its recommendations to assess expectations of corporate behaviour.

Business Ethics Leadership Alliance (BELA)

ABB is a member of organisations such as the Business Ethics Leadership Alliance (BELA), a community that connects senior compliance practitioners with industry thought leaders and provides the comprehensive tools and resources needed to advance the dialogue and raise the bar for best practices.

TRAC Leadership
ABB is a Lead Supporter of TRAC, the first global platform that captures, assess and shares baseline due diligence information on organizations and individuals across the supply chain. With a universal ID number (TRAC Number) assigned to all approved applicants, this secure, web-based tool creates a new standard for base level due diligence benefitting both buyers and sellers. TRAC is a tool provided by TRACE International, Inc., a non-profit membership association that pools resources and cost-effective anti-bribery compliance solutions for multinational companies and their commercial intermediaries (sales agents and representatives, distributors, suppliers, etc.).

Sustainability Management
ABB subscribes to externally developed charters and principles for sustainability management. Applying such principles is helping ABB to make progress in core areas. Additionally, ABB has a long list of principal memberships and associations involving sustainability.

Working groups and conferences

ABB also regularly engages in working groups to help eradicate corruption by cooperating with global companies across industries such as in-country Transparency International round table discussions and G20 anti-corruption working group conferences.

Working with the international community to fight corruption around the world
Read more

FAQ

Frequently Asked Questions

Training
Training for engineers, operators, programmers, maintenance personnel about products, systems, processes and technology

Our offering
ABB University

Welcome to ABB University India

ABB University offers comprehensive training portfolio. Our training programs for engineers, programmers, maintenance and operations personnel provide up-to-date technical expertise for existing and new products, processes, and technology advances. We offer training on-site at ABB training facilities, locally at your plant site, or on-line. ABB University can help increase your workforce's skill levels and knowledge with training assessment programs including competence development, custom courseware and coaching services.

Training Centers

Bangalore (Peenya) Training Centre offers training on Substation Automation System, Power Generation (Control & Instrumentation), Low Voltage Drives, Medium Voltage Drives, PLC (Control & Automation), Motors &

Generators, Robotics, Distributed Control System, Measurement Products, Turbochargers and Process Automation Control.

Bangalore (Nelamangala) Training Centre offers training on Low Voltage switchgear & Systems, Medium Voltage Drives and Power Electronics (High power rectifiers, Generator excitation control, Aux & Propulsion drives for Traction)

Bangalore (Rajaji Nagar) Training Centre offers training on Measurement Products, Process Automation and Process Automation Productivity & optimization suites.

Bangalore (Bhoruka Tech Park) Training Centre offers training on process control systems (Basic level) consisting of System 800XA, Advant AC 450 and Freelance

Vadodara Training Centre offers training for High Voltage Products, Power and distribution Transformers, HV Motors & Generators, Distribution Automation Products, Turbochargers and Medium Voltage Products

Nashik Training Centre offers training for Medium Voltage Products.

Mumbai Training center offers training on Utility Communication and HV Motors & Generators.

Faridabad Training Centre offers training on Measurement Products and Motors & Generator.

Search course offerings

Student Login Review your personal course schedule. Upcoming courses Select product group / industry to find info on classes scheduled and register on-line Learning Paths Reveals the learning paths for product lines and job function.

Learning Paths
Click on a product link below to reveal the global learning paths for a specific ABB product line and job function (Operation, Maintenance, Engineering, General). Our Learning Paths illustrate the sequence that our courses should be taken to learn how to perform general, operation, maintenance, or engineering functions on specific ABB products or systems. Click on any block in the course flow diagram to reveal the course description for that course. Advant OCS with Master SW Advant OCS with MOD 300 SW Air circuit breakers for new hired sales engineers Compact Products 800 Extended Automation System 800xA Freelance Industrial drives Moulded case circuit breakers for new hired sales engineers QCS Standard drives Symphony DCI System Six Symphony Harmony INFI 90
View local learning paths

Course locator Search for ABB product and system courses along with course descriptions.

Download Center Contains a wide range of product and service material for download

Products
Control Systems Force Measurement Low Voltage Products and Systems Medium Voltage Products and Systems Motors and Generators Robotics Drives, inverters and converters High Voltage Products Measurement Products Metallurgy Products Power Electronics Transformers

Industries and utilities

Cement, Minerals & Mining Crane Systems Marine Solutions Power Generation Pulp & Paper Solutions Chemical Solutions Life Sciences Solutions Oil and Gas Printing Substations

Technical Training Course, Webinar and Lunchtime Forum Schedule 2012

Training courses provide in-depth knowledge on key subjects as part of an engineers professional development. Webinars are focused on industry Hot Topics and are accessed over the web. Lunchtime technical forums will provide an update on key industry topics and share best practice.

August 2012 14 21 Process Safety Leadership Introduction to IEC61511/ISA84 SIL Determination Internet Internet Webinar Webinar

and Achievement 28 PSPI - What it Really is and Key Elements to Compliance Internet Webinar

September 2012 11 18 25 Technical Due Diligence Process Safety Leadership PSPI: What it Really is and Key Elements to Compliance Internet Internet Internet Webinar Webinar Webinar

October 2012 1-4 2 9 15 - 19 23 25 30 SIL Determination and Hazard Assessment Houston, Texas Training Course Webinar Webinar Training Course Webinar Webinar Webinar

Alarm Management: The Human Factors Challenge Internet Alarm Management: The Human Factors Challenge Internet [PHA and PSSR Leaders Course Technical Due Diligence PSPI: What it Really is and Key Elements to Compliance Relief Stream Health Checks Houston, Texas Internet Internet Internet

November 2012 6 Relief Stream Health Checks Internet Webinar

Technical Training Course Programme 2012

Training courses provide in-depth knowledge on key subjects as part of an engineers professional development.

September 2012 11th - 12th Essentials of Pressure Systems 13th Human Factors Incident Investigation Edinburgh, Marriott Hotel Edinburgh, Apex City Hotel York, Marriott Hotel Hull, The Deep Training Course Training Course Training Course Training Course

18th - 20th Pressure Relief 19th SIL Awareness Training for Control / Electrical

Technicians 19th 26th PEL An Engineers Guide to DSEAR Grimsby, CATCH Centre Edinburgh, Radisson Blu Hotel Manchester, Worsley Park Marriott Hotel Briefing Training Course Training Course

26th - 27th Project Management in the Process Industries

October 2012 2nd - 4th 8th - 11th 8th - 12th 9th 10th 10th Alarm Management Pressure Relief Hazard Study Leaders PEL Physical Properties Masterclass Mechanical Legislation Awareness Training PEL Open Training Masterclass Edinburgh, Apex International Training Course Hotel Singapore Manchester, V&A Marriott Hotel Teesside, ABB Offices Manchester Airport, Marriott Hotel Teesside, ABB Offices Kuala Lumpur Manchester, V&A Marriott Hotel Cork, Clarion Hotel Cork, Clarion Hotel Grimsby, CATCH Centre York, Marriott Hotel York, Marriott Hotel Aberdeen, Marriott Hotel Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course Training Course

15th - 18th Pressure Relief 16th - 17th Area Classification 16th - 18th Alarm Management 16th - 18th Pressure Relief 17th 18th Hazard Study Awareness Reliability Masterclass

23rd - 24th Design and Operation of Piping Systems 24th - 25th Achieved SIL 24th PEL

Grangemouth, Inchyra Grange Briefing Hotel

November 2012 6th 6th - 8th 7th PEL Physical Properties Masterclass Pressure Relief An introduction to PEL Daresbury, ABB Offices Edinburgh, Radisson Blu Hotel Daresbury, ABB Offices Training Course Training Course Masterclass

14th - 15th Maintenance and Reliability Improvement 19th - 23rd SIL Determination and Hazard Assessment 20th - 21st Risk Based Inspection 21st Process Safety Management (PSM) Leadership

Manchester Airport, Marriott Training Course Hotel Edinburgh, Marriott Hotel Teesside, Harwick Hall Hotel Aberdeen, Marriott Hotel Training Course Training Course Training Course

28th

Electrostatic ignition hazards - assessment and control

Daresbury, ABB Offices Edinburgh, Marriott Hotel

Training Course Training Course

28th - 29th Managing Deterioration of Plant Equipment 28th - 29th IEC 61508 / 61511 SIL Determination

Frodsham, Forest Hills Hotel Training Course

December 2012 3rd - 7th Process Safety Management (PSM) Best Practice Edinburgh York, Marriott Hotel Daresbury, ABB Offices Training Course Training Course Training Course

11th - 13th Human Factors in the Workplace 13th ATEX / DSEAR for Mechanical Technicians

Human Factors Incident Investigation

This training course will equip delegates with a toolkit to enable them to carry out incident investigations using real case studies from the process industries. The course focuses on human error as a cause of incidents, how human factors can be addressed during incident investigation and the cause tree analysis technique.

What the course will cover:

Session 1 - Incident Causation The benefits of good incident investigation are reviewed and the domino theory of incident investigation is explained as the basis for structured cause analysis.

Session 2 - Human Error and Incident Investigation The SRK human error model is developed from practical process industry examples and then an exercise is used to test understanding and consider the difficulties of addressing human error using a real process incident. This is followed by consideration of the way that corrective actions can be developed according to the types of errors that are encountered.

Session 3 - The Incident Investigation Process

The basic investigation process - from evidence collection to corrective action development - is reviewed, including good practice for evidence collection and witness interviews.

Session 4 - Cause Tree Analysis The technique of cause tree analysis is explained and a number of real examples, of increasing complexity, are reviewed to point out the key facets and good practice.

Session 5 - Cause Tree Analysis Exercise A syndicate exercise, based on a real incident, is used to enable delegates to work in teams constructing a cause tree. A significant amount of time is allocated to enable delegates to explore the challenges of using the technique. Learning from delegates experiences is then shared.
When Thursday, 13 September, 2012 9:00 AM - 4:15 PM Where Apex City Hotel 61 Grassmarket Edinburgh EH1 2JF +44 (0)131 243 3456

Human Factors in the Workplace

Most process industry companies acknowledge their workforce as their most important asset. Human assets are both flexible and adaptable, making them unique and valuable in a variety of situations. Unfortunately the very attributes that make people valuable to the production organisation leaves them prone to error, which itself leads to the potential for safety incidents and unplanned outage.Managing and reducing human error potential brings benefits to both safety performance and efficiency, reducing both incidents and outages.

The practical application of human factors principles (sometimes known as ergonomics) is a current industry hot topic, with increased attention being shown in the subject by production management, safety professionals, insurance inspectors / assessors and national regulators.

Why ABB

ABB Consulting has a heritage of providing world class process safety and operational improvement

solutions to the process industry. Over 30 years of operating experience ensures that our solutions and training packages are grounded in a practical and realistic approach that our customers appreciate. Our human factors training courses are prepared and presented by experienced practicising human factors consultants.

What the course will cover The course runs for three days; day one is an introduction to human factors in the workplace; day two covers tangible measures to assess and improve human performance in operations, with day three bringing in human factors in design.

The course utilises case studies from the process industries and from other industries such as nuclear, aerospace, and transport in order to illustrate key points and learning from the widest possible experience base. Learning will be reinforced with group and individual exercises building on the course materials presented.

Alternative Dates 27th - 29th March, Marriott V&A Hotel, Manchester 19th - 21st June, Marriott Hotel, Edinburgh

When Tuesday, 11 December, 2012 - Thursday, 13 December, 2012 9:00 AM - 4:30 PM