The Chairmans Message As the Civil Service Commission strives to become the leading centre in HR and OD, its

research and training arm, the Civil Service Institute makes available quality and evidence-based HR and OD interventions to the critical sectors in government. We believe that aside from skills, capabilities and knowledge enhancement, training also moulds the thinking of employee and officials that lead to quality of their performance that ultimately impact on their organizations success. Training is one major vehicle to meet the demands of the age of globalization and information by providing, systematically, input into the analytical and decision making processes in areas of HR and OD. With this array of training programs slated in 2013, a significant number of government executives, managers, human resource management practitioners, division heads, supervisors, current as well as emerging leaders are ensured of being capacitated to become more efficient and productive. I am extending my invitation to you to participate in our various training programs which you think are most beneficial to your personal career growth and to your organizations as well.

The Commissioners Message The Executive Directors Message Greetings from the Civil Service Commission! For almost On behalf two of years thenow entire since Civil its Service establishment Institute in family, I am the pleased to Service present the list of has our Training July 2011, Civil Institute steadily Programs the in year 2013. quality training programs made its in mark providing to government officials and employees. Just last year, The CSI HRMPs, being the Philippine governments almost 1,000 lawyers, supervisors, division premier learning and executives development institution on the HR heads, managers were trained by and OD, is uniquely capable of responding to the call CSI. of shaping a new generation of civil servants and leaders government with integrity and excellence. True toin its commitment, the CSI remains energetic and offers a full calendar of HR and OD programs We pursue this challenge it is a 10 noble throughout 2013. These are 17 because HR programs, OD endeavour and to be to of thethe discovery and programs thecommitted 5 modules Leadership transmission of knowledge quality Program, namely: 1) Leadingthrough Change,high 2) Leading training. Well, 3) Delivering Customer Satisfaction, Employees 4) Communicating and Building Relationship, and 5) The CSI boasts of its a Continuous Learning - high-impact meant to Programs upgrade and the pool of subject matter experts with competence and leadership competencies of the current and emerging experience in HR and OD. leaders of the bureaucracy. I invite you to join us, as ato prospective trainee, Thank you for taking the time read the 2013 CSI participant, partner Iand friend. Training Calendar. hope you find the information useful and that it will motivate you to participate in our training programs. Please come to the CSC and discover the excitement and energy of the CSI experience for yourself. I look forward to seeing you at the CSI!

ROBERT S. MARTINEZ Commissioner

Civil Service Institute 2013 Training Calendar

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Civil Service Institute 2013 Training Calendar

The Executive Directors Message On behalf of the entire Civil Service Institute family, I am pleased to present the list of our Training Programs in the year 2013. The CSI being the Philippine governments premier learning and development institution on HR and OD, is uniquely capable of responding to the call of shaping a new generation of civil servants and leaders in government with integrity and excellence. We pursue this challenge because it is a noble endeavour to be committed to the discovery and transmission of knowledge through high quality training. The CSI boasts of its high-impact Programs and a pool of subject matter experts with competence and experience in HR and OD. I invite you to join us, as a prospective trainee, participant, partner and friend.

AGNES D. PADILLA Executive Director IV

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Civil Service Institute 2013 Training Calendar

Performance Management
February 25-26 It provides participants the concept of managing ones performance using the performance management cycle. The course will also help them use personal strengths to achieve performance goals; equip them on how to engage supervisors to improve employees performance, practice effective ways of asking and receiving feedback on performance and develop an action plan to manage performance. Target Audience: Executives/Managers and Human Resource Management Practitioners Training Fee: Php5,000.00

The Strategic Role of HR in Organizations

April 18-19 The course puts premium on the significant strategic role of HR in organizational productivity. It underscores the shift of HR role from a mere employee advocate to a proponent of productivity. It equips participants with the skills in designing strategic approaches for strategic partnership in the organization and identify the skills and competencies required to build HR capability and credibility. Target Audience: Executives/Managers and Human Resource Management Practitioners Training Fee: Php5,000.00

Finding and Placing Your Best Talent

February 26-28 This training focuses on the quality of the hiring process. This will enable the participants to match best people with the right job by recognizing the importance of recruitment and selection in the overall management of human resources and its impact on the quality of human resources in the organization. Target Audience: Human Resource Management Practitioners Training Fee: Php6,500.00

Employee Engagement
May 14-15 This course provides a thorough understanding of Employee Engagement. It provides in-depth discussion on the drivers that impact on employee engagement. It likewise focuses on practical tools for managers to keep a team focused and productive. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Developing Training Program Design

April 10-11 The course will provide a venue for participants to acquire essential competencies in designing training programs that are responsive to learning needs of individuals and performance goals of organizations. At the end of the course, participants will be able to incorporate adult learning principles in designing a training program that details learning objectives, outputs, content areas, methodologies and resources. Target Audience: Human Resource Management Practitioners, Training Department/Division Heads and Training Staff Training Fee: Php5,000.00

Training Toolkit
June 13-14 The course aims to provide the participants with practical tools to manage the delivery of training programs and how to facilitate the learning process; effective and efficient administration of training by understanding the training cycle, training activities and develop a strategic, operational training plan. Target Audience: Human Resource Management Practitioners, Training Department/Division Heads and Training Staff Training Fee: Php5,000.00

Civil Service Institute 2013 Training Calendar

Civil Service Institute 2013 Training Calendar

Coach and GROW Emotional Quotient (EQ): Key to Managing People

July 4-5 The program aims to equip participants with the knowledge and skills in understanding the role of emotions in leading people effectively. A supervisor with high EQ is someone who picks up more readily and quickly the emerging conflicts that need to be resolved and the team vulnerabilities that need to be addressed. The course will help supervisors and managers cope with pressures and demands in the workplace and control his or her thoughts and actions. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00 September 10-11 The course aims to equip participants with the Coaching Technology using the GROW (Goals, Reality, Options and Wrapup) Model which is designed for problem solving and used by professional coaches to help employees identify and reach their goals. It enables the coach to structure a coaching conversation and deliver a meaningful result. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Work-Life Balance (WLB)

October 15-16

Decision-Making and Risk Analysis

August 8-9 This course provides the participants with structured learning opportunities for applying tools and techniques in discerning and acting on the underlying cost-benefit, risk, and other valuemaximizing patterns in decision-making situations. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

The program aims to equip participants with the knowledge and skills of understanding and applying WLB principles. As the work environment becomes more stressful, supervisors and managers tend to lose their work-life balance which greatly affects productivity. This program aims to help regain peoples balance to attain success in both work and life. Target Audience: Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Measuring ROI in HR
August 13-15 The program aims to equip participants with the knowledge and skills in developing valuable metrics for HR in calculating Return On Investment (ROI) and applying ROI analysis in training and development; applying the formula in measuring training ROI; determining the financial impact of the training programs in the organization and transforming human resources to become output-oriented which delivers quantifiable results. Target Audience: Human Resource Management Practitioners and Division Heads Training Fee: Php6,500

Creating the Thinking Environment

October 22-23 The program provides fresh, new, innovative ways to think outside the box; learn the innovative tools in problem solving, creative thinking, information gathering, brainstorming; help participants draw the best in creative thinking from the group; help improve the level of interest, input and participation in meetings with their staff that will lead to more successful creative outcomes. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Civil Service Institute 2013 Training Calendar

Civil Service Institute 2013 Training Calendar

Career Pathing
November 7-8 This course provides the participants with fundamental steps and processes in Career Pathing and its application in crafting the individual career plan. It will help the managers develop their skills as career coach to their employees; help them explore the various career development interventions such as cross-posting, job rotation, job enrichment or enlargement, and reassignment. Target Audience: Executives/Managers, Division Heads, Supervisors and Human Resource Management Practitioners Training Fee: Php5,000.00

Organization Development
March 19-21 The program will cover Organization Development and Organizational Transformation in general but will focus on (a) elements of OD as a total planned change effort which starts from the top, (b) organizational diagnosis, and (c) managing change in the organization. Target Audience: Executives/Managers and Human Resource Management Practitioners Training Fee: Php6,500.00

Succession Management
November 12-13 A course on learning to chart the development and replacement of key people/leaders in the organization over a period of time. An application of a proactive approach to cultivate talent from within the organization to ensure the continuity of leadership functionalities through a deliberate, focused mechanism, and a revisit of the organizations vision, mission and goals as a backdrop of a succession program. Target Audience: Executives/Managers and Human Resource Management Practitioners Training Fee: Php5,000.00

Organizational Diagnosis
March 25-27 This program equips the participants with knowledge and skills in performing organizational needs assessment; use of different tools and identify organizational effectiveness, issues and provide options for taking corrective actions. Target Audience: Human Resource Management Practitioners Training Fee: Php6,500.00

Workplace Restructuring
April 16-17 This course provides executives strategies in instituting restructuring in the agency, ensuring that systems are in place to implement the endeavor, and safety nets are ready to manage the after effects of the program. Target Audience: Executives/Managers and Division Heads Training Fee: Php5,000.00

Civil Service Institute 2013 Training Calendar

Civil Service Institute 2013 Training Calendar

The Art of Negotiation

May 21-22 This course develops participants ability to negotiate effectively, create a win-win scenario, maximize gains, improve working relationship, and build network. Target Audience: Executives/Managers and Division Heads Training Fee: Php5,000.00

Managers Role in Capacity Building

September 19-20 This course will develop the participants ability to build the capacity of his/her staff, consequently, his/her unit/division. It will help them analyze situation, behavior, identify values and norms, and apply the best practices on capacity building. At the end of the program, participants will be able to develop a Capacity Development Plan (CDP) for his/her unit/division. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Critical Thinking for Leaders Ethical Decision-Making

June 25-27 The module teaches the strategies and techniques in order to develop the critical thinking competency of leaders using various methods such as simulation exercises, case studies, etc. Participants will gain insights on how they can reevaluate, reinvestigate and reengineer their leadership development initiatives. Target Audience: Executives/Managers and Division Heads Training Fee: Php6,500.00 September 24-25 This course provides the participants with structured learning opportunities for identifying the principles of ethical decision making, common ethical dilemmas in the public service, assessing and categorizing ones own ethical strengths and weaknesses, and identifying ways of enhancing ones ethical decision-making competency. Target Audience: Executives/Managers, Division Heads and Supervisors Training Fee: Php5,000.00

Appreciative Inquiry (AI)

July 23-24 This program aims to equip participants with the tools, methodology, practices to identify assets, best practices, and strengths of the employees and of the organization in order for leaders to develop and implement programs which will best utilize these assets. Target Audience: Executives/Managers, Division Heads and Human Resource Management Practitioners Training Fee: Php5,000.00

Knowledge Management (KM)

October 29-30 This program underscores the real value of information and knowledge, and what does it mean to manage it. It also provides concepts, applications, and techniques on KM that are critical to individual and organizational performance needed by the organization now and in the future. Target Audience: Executives/Managers, Division Heads, Human Resource Management Practitioners, IT Practitioners and Records Officers Training Fee: Php5,000.00

Civil Service Institute 2013 Training Calendar

Civil Service Institute 2013 Training Calendar

Managing Workforce Diversity

November 19-20 Being an employer of choice is anchored on the principles of the organizations human resources to adopt and demonstrate fairness, accessibility of opportunities for advancement to everyone, honest relationships, constructive feedback and sustaining a work environment of respect and dignity. The course enables the participants to address diversity issues in the workplace such as race, gender, political affiliation, religious memberships, physical abilities, financial dislocation through policies and practices. It also challenges one to make organizational changes to maximize performance potential of all talents, regardless of diversity issue/s and to position the organization to meet the demands of high performance and productivity. Target Audience: Executives/Managers and Division Heads Training Fee: Php5,000.00

Leading Change
(3 days)

April 24-26 The course builds on Kotters 8-step Change Model and provides the participants cutting-edge techniques and tools in managing and leading strategic change to meet their organizational goals. The course culminates in participants development of their Agencys Strategic Change Management Action Plan. Target Audience: Incumbent and Emerging Leaders in Government Training Fee: Php10,000.00

Leading Employees Well

(2 days)

A course on learning how to empower others through the various tools and techniques in leading employees well; how to get their support in advancing the objectives of the organization; lead employees through the use of Coaching Technology and craft a Coaching Plan based on individual development needs. Target Audience: Incumbent and Emerging Leaders in Government Training Fee: Php8,000.00

Delivering Customer Satisfaction (2 days)

The program will help participants gain knowledge in creating service excellence environment and developing a Client Satisfaction Improvement Plan so that their respective organizations will benefit from the improved public service delivery. Target Audience: Incumbent and Emerging Leaders in Government including Heads of Frontline Units Training Fee: Php8,000.00

Civil Service Institute 2013 Training Calendar

10 Civil Service Institute 2013 Training Calendar

Communicating and Building Relationships (3 days)

The course provides participants with structured learning opportunities for developing strategies on effective communication internal and external to the organization; and learn the skills in building and maintaining relationships through networks to further the organizations goals. The course culminates with the crafting of the Agency Communication Plan. Target Audience: Incumbent and Emerging Leaders in Government including Heads of Information or Communication Units Training Fee: Php10,000.00

CERTIFICATE PROGRAM ON LEADERSHIP

1st &
2nd

Semester

The program is a 25-day (spread over 3 months) intensive executive managerial course on leadership for government leaders to expand their knowledge, skills, attitude and behaviors on the five (5) core competencies of government leaders which will comprise the five (5) Modules of the course, namely:

Leading Change; Leading Employees Well; Delivering Customer Satisfaction; Communicating and Building Relationships; and Continuous Learning.

Continuous Learning
(3 days)

Building a learning organization, a concept progressive global firms like Walt Disney, Google, Apple, and local entities like Galing Pook Awardees, recipients of the Philippine Quality Award and Honor Awards, have in common is the continuous learning competency of their leaders. Continuous learning is the competency that can counter organizational obsolescence by constantly creating an urgency of change and managing it, innovating and applying new techniques and tools, and building and sustaining high performance and productivity. The course raises consciousness of staying on the learning mode all the time and contributing to the success of his or her organization in an environment of accelerating change and complex demands. The sessions transition one from effectively applying knowledge and skills and keeping abreast of new knowledge, developing new ideas and strategies to improve existing systems and processes, to effectively demonstrating the standards of performance management to himself or herself and to others. Target Audience: Incumbent and Emerging Leaders in Government Training Fee: Php10,000.00

The Program provides an interactive Classroom Learning (13 days), Site Visits to 4 Agencies with best practices (2 days) and culminates with an Internship Program to other government agencies (10 days). Completion of the course entitles the participants to a Certificate on the Leadership Program which is equivalent to passing the Competency-Based Assessment Test. Target Audience: Incumbent and Emerging Leaders in Government Training Fee: Php60,000.00

11 Civil Service Institute 2013 Training Calendar

12 Civil Service Institute 2013 Training Calendar