Crowd Management & Riot Control

360
international
&
Advanced Certificate in
CROWD
MANAGEMENT
AND RIOT CONTROL
FOR
SECURITY PROFESSIONALS
12 - 14 NOVEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES
EXCLUSIVtrEai!ning +
SAFETY SERIES
blic
First time as pu ed Training Manual
st
te
ly
ve
comprehensi hen you return to work.
to guide you w
COURSE OVERVIEW
In today's global market and fast changing world, companies need to be ready
to face a possible crisis within minutes. This is especially true for a companys
security department.
Corporate Security is often faced with difficult situations that range from
natural or man-made disasters, strikes, criminal activity, threats of violence,
sudden acts of terrorism and dealing with crowds or large gatherings of people.
The challenge is how to train and maintain your security department on an
international level, in order to protect corporate property and employees.
This course will give you the knowledge to be able to maintain and develop
your security team to the highest standard. The focus of this program is on
Crowd Management & Riot Control.
Note: This program is limited to crowd management and riot control until the
arrival of police and other law enforcement personnel.
COURSE BENEFITS
This course covers the maximum amount of theory and demonstrations to:
P Give participants an understanding of the proper use and care of equipment
P Install professional conduct when confronted with crowds, where violence
could erupt at any moment.
P Understand a riot or civil disturbance, violence and crowd management
techniques
P This knowledge will enable security to safely contain a small crowd until local
law enforcement arrives.
"All things can be forgiven, if we can progress."

-Cat Stevens
YOUR INTERNATIONAL
INTERNATIO
COURSE FACILITATOR
Adrian Francis
Dip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv.
Director of Training/
Chief Instructor
Australian School of
Security & Investigations
Adrian Francis has a long career in law enforcement,
investigations and security operations & intelligence.
Extensive experience in the Emergency Command
Centre, specialist covert intelligence gathering
operations coupled with over 25 years experience as a
senior criminal and corporate investigator has given
Adrian the background knowledge and hands-on
experience to ensure that Delegates receive only the
most up-to-date and professional training available.
PROFILE
1
2
3
7
8
360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
Consultant for government and private sector on

investigator training and development
New South Wales Police Rescue Squad Course
Drug Enforcement Agency Crime Scene Investigators
Australian Federal Police Surveillance Detective
Advanced Certificate in Criminal Investigations
Arson Investigators Certificate
Advanced Diploma in Risk Management Certificate IV in
Government (Fraud Control & Investigations)
Over 25 years experience as an Investigator in both law
enforcement and general investigation environment.
Head of Emergency Dispatch Unit in the Australian
Federal Police.
Accredited trainer and Director of Registered Training
Organization with strong background in investigator
training and risk management.
Key skills in technical based investigations, evidentiary,
identification, evaluation, deployment of restricted
surveillance and security equipment including GPS and
RF tracking equipment and other related equipments.
Consultant for corporate clients for risk management,
security procedures, surveillance, investigation
techniques local and international.
Extensive knowledge and experience in investigation of
crime and serious corruption in the Government &
Organizations.
Promote, contribute and instruct in safe working
practices (OH&S)
Check and evaluate all briefs of evidence where
specialist investigative services are involved.
www.360i-group.com
Advanced Certificate in
CROWD MANAGEMENT
AND RIOT CONTROL
FOR SECURITY PROFESSIONALS
COURSE CONTENT
ALL SESSIONS WILL BE THEORY AND PRACTICAL BASED
DAY1 CROWD PSYCOLOGY
Psychology of crowds
What is a crowd
types of crowds and gatherings
Collective behavior
what is collective behavior
hysteria
The HERD behavior
Understanding crowd reactions
Panic
Empathy
Rumors
Stampede
Bystander effect
DAY2 CROWD MANAGEMENT
Understanding a riot or civil disturbance

Crowd Motivation
Political Factors
Police vs Civilians
Crowd Management and Violence
Individual Profiling
Crowd or Group Profiling
Using the Situation
Using Technology
Crowd Management Techniques
Security Formations - Line, Wedge, Diamond, Circle
Security Groups - Squad, Section, Department
Hand Signals and Command Structure
Security Team Control and Self-discipline
WHY THIS EVENT

This programme is designed to develop the core
skills needed to assess and protect your
infrastructure & employees against Security and
Risk threats arising from large crowds and riots.
The training is both practical and realistic and is
relevant to your working environment.
You will explore some new practical strategies &
techniques in crowd management and be able
emphasize on the importance in communication
and teamwork.
Some areas could include:
Industrial facilities, Public spaces, commercial
shopping complexes, stadiums, sports events,
parks, main roads & streets, public gathering
areas.
Government
embassies,
diplomatic
establishments, international summits, public
demonstrations & protests
DAY3 ANTI-RIOT EQUIPMENT & USE
Equipment and Use

Baton (standard, extendable)
Shield
Helmet/Face Visor
Activities:
Video case studies
Physical demonstration & exercise
Proper methods & usage of the actual equipment by the
trainer, with active participation of all delegates in the classroom.
Legalities and Limitations
This exercise is limited to crowd control and management until
the arrival of police and other law enforcement personnel.
WHO SHOULD ATTEND
Plant Security Head, Managers, Incharge

Security Directors, Head, Managers
Building Managers, Owners
Risk Managers
Facility Managers
Security vendors and houses
Emergency Response Team
Investigation officers & others
COURSE SCHEDULE
The enclosed information is a general overview of the course we offer. However
each course can be tailored to suit individual client needs. The type of scenario
training and resources utilised is dependent upon environmental, legal and
geographical constraints.
360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.
8.00
8.30
10.00 - 10.20
12.30 - 13.30
14.40 - 15.00
16.00
Registration & Coffee / Tea

Workshop commences
Morning coffee / tea
Lunch
Afternoon coffee / tea
End of day
www.360i-group.com

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360

"All things can be forgiven, if we can progress."

Consultant for government and private sector on

DAY1 CROWD PSYCOLOGY

DAY2 CROWD MANAGEMENT

Understanding a riot or civil disturbance

WHY THIS EVENT

DAY3 ANTI-RIOT EQUIPMENT & USE

Equipment and Use

WHO SHOULD ATTEND

Plant Security Head, Managers, Incharge

Registration & Coffee / Tea

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