Lean Leaders Meeting
Lean Leaders Meeting
Lean Leaders Meeting
Lean Leaders
Meeting
5-7 JULY, 2010 | CCT VENUES, CANARY WHARF, LONDON
JOIN YOUR LEAN LEADERSHIP PEERS AT A UNIQUE LEAN STRATEGY BENCHMARKING GROUP TO:
Compare differing approaches to Lean management within real businesses Solidify how to accelerate Lean to drive your critical business strategies for cost cutting and growth Discuss ways to embed and sustain Lean cultures and capabilities for the long-term
Expect to meet and share ideas in dedicated leader-toleader environment centred around key operational division leaders and global transformation programmes.
COO CIO VP/Director Operations VP/Director Business Process Excellence VP & Programme Directors Lean & Continuous Improvement VP & Director Service Improvement VP Strategy & Development Director Global Change Management
1. 2. 3. 4. 5. 6.
First of all youll find no standard presentations, No self publicity - only complete information sharing and genuine discussion between both multinational companies and public sector Lean organisations.
In some cases discussions are led by two or more leaders to reflect the different approaches to Lean implementation across real organisations today making it the perfect chance to compare and contrast theory in practice. You can submit your key challenges and request for discussion to the group ahead of time through the www.sixsigma.com portal more information upon registration. Attendance by application only ensures critical challenges will be addressed by the most senior Lean and Business Excellence leaders that have either an executive or regional Lean remit. Youll find No sales pitches strictly business to business knowledge sharing. Plus its the only Lean meeting that focuses on the benchmarking of strategy, infrastructure and deployment throughout your organisation and not application of the tools and techniques.
All this makes the Lean Leaders Meeting an unmissable chance to benchmark your Lean programmes against recognised world-class organisational transformation programmes and strengthen your development strategy for the year ahead.
Register your interest by calling +44(0)207 368 9300 or emailing enquire@iqpc.co.uk, and one of the IQPC team will contact you directly to discuss your eligibility.
Feedback from our global Process Excellence leadership network: Extremely valuable I love to continue to come each year - Clara Edwards, VP Global Quality & Change Delivery, Bank of America The conference was the best yet! My congratulations to your team for pushing the envelope and making the conference a "must attend" event. - John B Douglas, Vice President, PMP | Hess Corporation
Our Media Partners:
Meeting Day 1:
8.00 8.50 9.00
DRIVING PERFORMANCE AT LOWEST COST: ORGANISATIONAL PERFORMANCE, STRATEGY & DEVELOPMENT With quick business results at a premium, Lean is fast becoming the business approach of choice to drive out cost, sweat your assets and drive growth with low levels of capital investment, streamline end-to-end service delivery and ensure optimal organisational performance. However, taking Lean from a quick win tactical tool to a transformational business strategy and enterprise wide programme is more complex than it sounds and requires a whole new model for global process and operational change management to reap the desired results. With this in mind the Lean Leaders meeting will start by analysing and comparing world-class Lean and business transformation structures and how these can be modelled to fit within your own organisation.
11.45 12.15
OPENING LEAN BRIEFING: Knowing Where you are Heading: The Path to the Lean Ideal
Join Michael Ball, the renowned author of best selling Lean books, The Gold Mine & The Lean Manager, who will set the pace and tone of the discussion for the Lean Leaders Meeting. Michael will compare the ideal Lean approach as laid out in Womack and Jones with the Lean approach adapted by businesses across Europe today. As such he will go on to lay out a clear development and discussion framework to run throughout the 2 days for those serious about progressing Lean further throughout their organisation. Key concepts covered include: Defining the Lean ideal and management system and how this compares to the pragmatic business model today The Lean take on strategy how do they sit together? Laying the framework for the 2 day meeting: Lean & the customer Lean and people Lean initiative to Lean culture Framing the Lean organisation Resourcing and developing the Lean organisation Engaging the business Michael Balle, Co-Author, The Lean Manager & The Goldmine (published by LEI), Associate Researcher Telecom Paris & Co-founder The Institut Lean France
GOVERNMENT & PUBLIC SECTOR Discussion around how Lean can be leveraged to help deliver on the efficiency review and government budgets for 2010/2011 Creating a unified vision for public sector efficiency: Where does Lean fit within the wider transformation picture? Comparison between local and central government approaches to Lean Rhian Hamer, Director Lean, Ministry Of Justice (MOJ) SERVICE & TRANSACTION Balancing Lean and risk management Leveraging Lean to aid integration and rationalisation Applying Lean for increased customer satisfaction Adapting Lean management models form the manufacturing floor to a service centred organisation Eddie Steinberg, Lean Deployment Office, Business Process Management & Group Architecture, ABSA HEALTHCARE Putting Lean in the healthcare context: Increasing patient safety and improving Service delivery with minimum resources Translating Lean management approaches into a healthcare environment How to embed Lean working across the entire health sector What are the barriers? And how do you deliver a standardised quality of service? Jim Hern, Lean Director, Heart of England NHS Trust Mark Jennings, Director Healthcare Improvement, The Kings Fund Lesley Wright, Director Diagnostics, NHS Improvement MANUFACTURING Leveraging Lean to aid with current M&A and restructuring Strategies and challenges with restructuring your existing Lean and Process Improvement programmes into the merged organisation Bringing products to the market quicker: Reducing cycle times to get to market ahead of the competition Advanced Lean manufacturing: What is the next wave of Lean and how can this help with large scale cost cutting initiatives? Abdel Hakeem Hammad, Former Global Director Business Excellence, Boston Scientific Steve Dreamer, Head of Global Engineering & Operational Excellence, Novartis Pharma AG 5.30
1.30 2.30
10.30
3.45 4.15
Meeting Day 2:
8.20 8.30 9.00
BUILDING LEAN ORGANISATIONAL CAPABILITY & SUSTAINING CHANGE You have your strategy and implementation framework, but how do you truly build resources throughout the business to own and drive the Lean programme? With this in mind Day 2 briefings will discuss current approaches to culture change and implementations, enabling you to benchmark your current deployment or plan your future resourcing and development strategies.
Working with HR and strategic workforce development to drive strategic Lean recruitment Internal recruitment strategies: Successful strategies for bringing leaders from the business to drive Lean change Dirk Shrader, VP Lean, Global Operations, Astrazeneca
1.30 2.30
Lunch Leveraging Lean to Accelerate & Support Business Reengineering & Transformation
Strategies for creating meaningful business change through combining Lean with end-to-end Business Process Management and re-engineering Models for linking Lean and business process management for an enterprise wide framework How can Lean and process re-engineering be leveraged together to drive accelerated value realisation during restructuring, mergers and transitions over the next 12 months? Brent Harder, MD COO Division, Credit Suisse Steve Hebrank, Head OE | CoE Program Execution, EMEA, Credit Suisse
WORKFORCE DEVELOPMENT Creating uniform capabilities and centralised Lean learning: Ensuring training and accreditation is standardised globally Building a complete portfolio of training and workforce development: Upskilling, learning interventions and job shadowing Reward, recognition and career development: Driving individual accountability for Lean by matching with career progression and employee performance Kristina Beckendorf, Director PEX Academy, Maersk 11.30 12.15
3.45
10.15
5.00
End of Meeting
Meeting Day 3:
9.00 1.00 Based on your information gathering over the last two days, this half day group will provide the chance to take your new knowledge and build a personalised capability maturity framework that fits your organisations unique structure and strategy. Through this working group senior leaders will take away: A formal framework to systematically monitor where you are against the global benchmark A long-term tracking tool that will help you monitor performance and mark how you progress against these strategic areas over the year ahead The Maturity model will cover critical components to Lean strategy areas such as: Infrastructure, roles and responsibilities
EXTENDED WORKING GROUP A: Capability Building & Maturity Modelling for Lean & Operational Excellence
Connection from top level strategy to operational improvements People and skills development: Recruitment, training and career development structures Programme and project management Culture and organisational acceptance of Continuous Improvement? Retention of knowledge and documentation of processes Automation and standardisation of processes Awareness of the customer (VOB, BOC, VOM?) Contribution to growth & innovation
EXTENDED WORKING GROUP B: Winning the Triple Crown: Repositioning Lean programmes with Outside-in Thinking
Lean programmes have always been about taking out costs and driving efficiency but what impact does this have on your performance and customer experience? Is your Lean programme positioned to drive not only efficient processes but the right processes, for the customer in an increasingly competitive market? Discussions and key learnings will cover: Successful Customer Outcomes: How to Turbo charge your business through Lean and Process Excellence programme strategies that are aligned with successful outcomes What is your Moments of Truth?: How can you Stemming from the customer focused discussion group make every customer interaction a profitable one? on Monday, this working group will delve deeper into Dont get bogged down by business rules: Rules how paying attention to your key processes and the should guide and help not prescribe experiences can not only significantly reduce costs but Using Lean programmes to counteract customer improve revenues and enhance service. breakpoints: Leveraging your pre-existing Lean strategy to reduce complexity and win the triple Objectives for the focus group will look at how to evolve crown your Lean programme to a more customer centric, outside-in approach; ready and able to reposition your Working Group Leader: Steve Towers, CEO & business under the new normal. Founder, BP Group
YOUR FACILITATORS
Michael Balle, Author, The Gold Mine & The Lean Manager Michael is associate researcher at Telecom ParisTech, and holds a doctorate from the Sorbonne in Social Sciences and Knowledge Sciences. For the past fifteen years, he has focused on lean transformation (how companies use lean techniques to develop a lean culture) as part of his research on knowledge-based performance and organizational learning. He has written several books and articles about the links between knowledge and management (Managing With Systems Thinking, The Effective Organization, Les Modles Mentaux), and more recently, co-authored two business novels published by the Lean Enterprise Institute, one about lean turnaround, The Gold Mine and one about lean transformation, The Lean Manager. He is a leading expert on lean transformation initiatives, and an engaging and colourful public speaker, experienced in running interactive workshops with large audiences. Michael is co-founder of the Project Lean Enterprise and the Institut Lean France. Andreas Berger, VP Manufacturing & Operational Excellence, Nestle Nestl Continuous Excellence is a global program based on lean thinking that introduces one approach to drive performance improvement in Nestl Operations. It is executed through various initiatives including Total Performance Management, Six Sigma, Lean Supply Chain, Lean Office and Lean Design. The program focuses on sustainable improvements in the area of consumer delight, competitiveness and compliance. Moreover, it complements Nestls existing culture and values. Proven results have been achieved in the markets that started the roll out of the improvement initiatives at factory level and along the supply chain back in 2007. Nestl Continuous Excellence will also be rolled out to other functional areas in order to get company-wide coverage. From the start, the program has received significant support from top management. Jim Hern, Lean Director, Heart of England NHS Trust Heart of England NHS Trust have been developing their Lean programme and internal capabilities for about 2 _ years. Covering 3 hospitals, each with their own Lean academy the Lean programme supports the development and organic growth of the strategy across each remit. Vincent De Rooij, Lean Programme Director, SCA Packaging Since 2007 SCA has a well defined transformation agenda that includes 5 closely linked transformation themes including lean implementations. To do so the programme focuses on 3 dimensions; the operating system, the management infra-structure and mindset & behaviours. The program is actively supported from the highest level and the programme content and roll-out is centrally organized. The program has realized significant sustainable results in all regions and is now recognized as a powerful change vehicle. Rhian Hamer, Director Lean, MOJ Rhian joined the public sector 4 years ago, where as part of HMPS she enjoyed the challenges of implementing Lean and Six Sigma in a transactional environment for Shared Services. Recently, Rhian
Registration Information
Business Pricing
2 day meeting pass + half day working group 2 day meeting pass Book and Pay before 26th March 2010 (save 700) 1298 + VAT (save 600) 899 + VAT Book and Pay before 7th May 2010 (save 500) 1498 + VAT (save 400) 1099 + VAT Standard Price 1998 + VAT 1499 + VAT
VENUE
CCT Venues - Canary Wharf Isis Building - Thames Quay, 193 Marsh Wall London E14 9SG, UK www.cctvenues.co.uk
PAYMENT TERMS: Payment is due in full upon completion and return of the registration form. Due to limited conference space we advise early registration and payment by credit card to avoid disappointment. Your registration will not be confirmed until payment is received. Admission to the conference will be refused if payment has not been received. Payment of invoices by means other than credit card, or purchase order (UK Plc and Government bodies only) will be subject to a 45 (plus VAT) processing fee.
CANCELLATION AND SUBSTITUTION POLICY: Provided the fee has been paid in full, substitutions at no extra charge can be made up to 7 business days before the start of the conference. Cancellations must be received in writing or by fax to +44 (0)20 7368 9301, more than 7 days before the conference is to be held in order to obtain a full credit for any future conference. Cancellations received 7 days or less (including the seventh day) prior to the conference will not be credited. In the event that IQPC cancels an event payments received at the cancellation date will be credited towards attendance at a future conference, or in the event of postponement by IQPC, a rescheduled date. Credit notes remain valid for twelve months. IQPC reserves the right to postpone or cancel an event, to change the location of an event or to alter the advertised speakers for an event. IQPC is not responsible for any loss or damage as a result of substitution, alteration, postponement, or cancellation of an event due to causes beyond its control including without limitation, acts of God, natural disasters, sabotage, accident, trade or industrial disputes, terrorism, or hostilities. SPEAKER CHANGES: Occasionally it is necessary for reasons beyond our control to alter the content and timing of the programme or the identity of the speakers DATA PROTECTION: Personal data is gathered in accordance with the Data Protection Act 1998.Your details may be passed to other companies who wish to communicate with you offers related to your business activities. If you do not wish to receive these offers, please tick the box
There will be no attendee passes available for solution providers of any kind. For alternative information on sponsorship opportunities please email sponsorship@iqpc.co.uk Please note your application for registration will be considered upon submission and additional profiling requested. Based on the senior nature of this event attendees will be accepted from the following remits. Global/regional programme leaders Decision makers and budget holders for Lean development VP C-level business responsibility with an interest in Lean development
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Sponsorship Opportunities
The Lean Leaders Meeting will be attended by senior and global Lean leaders and decision-makers from across both private and public sector organisations, bringing together the most qualified buyers and solutions providers in one location. With tailored networking and a discussion based programme, sponsors can achieve the face-to-face contact that overcrowded trade shows cannot deliver. Sponsorship is available in line with leadership needs in the following categories:
Name _______________________________________ Job Title _________________________________________ Organization_________________________________ Approving Manager_______________________________ Address______________________________________________________________________________________ City_________________________________________ State_______________________Zip___________________ Phone_______________________________________ E-mail____________________________________________
Due to the small discussion based nature of the event sponsorship will be limited. To enquire about opportunities for your business to get involved get in touch today email enquire@iqpc.co.uk or call out sponsorship team on +44(0)207 368 9500.
Please keep me informed via email about this and other related events. Check enclosed for $_________ (Payable to IQPC)
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