Lecturer: Ngo Thi Thu Ha Faculty of foreign language.

Lac Hong University

UNIT 3: WRITING A CURRICULUM VITAE (CV) Lesson aims:

Upon the completion of this unit, students can

understand the concept, main parts and the most common styles of CVs master the tips on how to write each main part in different styles of CVs grasp the vocabulary used in writing CV write their own CV

Lesson focus: - Ways to write each main part in different styles of CV Lessons time allocation: 4 periods No. Main contents 1 2 3 4 5 Introduction of a CV Main parts of a CV Common styles of CVs Writing each part of a CV Practice on writing CV and correction

1. Introduction of a CV 1.1. Warm-up Activity 1: Answer the following questions 1. Look at the following sample and guess what is it called in Vietnamese?
Name: Joan Burns Date of birth: 2 October, 1970 Address: 8 North Street, London Position applied for: Office Manager Job Experience May 1990-present : Personal Assistant (PA) to the Managing Director of William Pwell Ltd Duties : Supervising the General Managers office, including one secretary and one clerk Assisting the General Manager with such matters as writing letters and reports, doing research and planning conferences and meeting 1989-April 1990 : Secretary to the Manager of William Powell Ltd. Duties : Took over general secretarial activities such matters as receiving visitors, managing the appointments diary, taking and transcribing dictation, writing routine letters and reports.

Education Euston Ploytechnic (present University) University Diploma in Commerce and Economics (Grade 1), 1990. Activities: Secretary of the debating society; member of the swimming team. Secondary School GCSE (Advanced Level) in Economics (Grade A), Mathematics (Grade C) and History (Grade B), 1988. Shorthand and typing (one year). Skills Communication Negotiation Management

2. According to you, what is a CV? 3. What is CV used for? 4. Are there any difference between an application form and a CV? 1.2. What is a CV? [1] A Curriculum Vitae (CV) outlines your personal details and your relevant skills, experience and qualifications. It is used to help you "sell yourself" to a prospective employer by highlighting your strengths and achievements. The aim of a CV is to get you an interview. 2. Main parts of a CV 2.1. Warm-up Activity 2: Brainstorm main parts of a CV. 2.2. Main parts 2.3. Practice: Activity 3: Read the contents below each part and then fill in each blank numbered 1-6 to indicate the name of each part. 1. __________________ 2. __________________ 19941999 District Sales Manager Ferguson and Biggs Managed a team of 8 staff developing technical solutions for our clients Managed and worked on a number of RFPs Liaised with the implementation team once RFP won Followed up with client Post Sales to ensure satisfaction and on-going business 3. __________________ 19831986 University of Waikato B.B S., Majoring in Business Administration and Information Science. 4. __________________

To obtain the position of General Manager where over 10 years of experience will add value to operations. 5. __________________ Joe Bloggs 6 Pine Street, Arlington, VA 12333 Home phone: 555.555.5555 Mobile phone: 566.486.2222 Email: Joebloggs@vacapp.com 6. __________________ Running, gardening, fishing, computers. 3. CV styles

3.1. Chronological CV [1] 3.1.1. Features of chronological CV. Activity 4: Look at the chronological sample below and answer the following questions Joe Bloggs 6 Pine Street, Arlington, VA 12333 Home phone: 555.555.5555 Mobile phone: 566.486.2222 (cell) Email: Joebloggs@vacapp.com Objective To obtain the position of General Sales Manager where over 10 years of experience will add value to operations.

19941999 Ferguson and Biggs Lower Hutt District Sales Manager Ferguson and Biggs is a company specializing in the supply of IT financial packages for mid large businesses. It holds the franchise for a range of products and this office covers the Responsibilities lower North Island. Employment Achievements Managed a team of 5 staff Looked after the top 5 clients personally Managed training for all staff Developed sales methodologies in conjunction with the team Liaised with the implementation team Increased regional sales from $3 million to $10 million. Managed 5 sales representatives in 3 different locations. Implemented training course for new recruits increasing profitability.

19901993 Duffy Vineyards Hastings Senior Sales Representative Duffy Vineyards had just increased its production to the point where it needed to more actively market their products nationally and overseas. Responsibilities Developed a sales strategy Worked in conjunction with a marketing company to establish branding for local and overseas markets Expanded sales team from 1 to 3 representatives. Tripled revenues for the company. Expanded sales to include mail order accounts.

Achievements

19871990 Sales Staff

LitWare Ltd

Litware supplies specialized lighting equipment to commercial premises Responsibilities Sales Representative Worked with the Sales Manager to identify potential markets in the Hawkes Bay and surrounding regions Called on a number of potential customers and developed business with about 25% of these Developed a mail - out campaign and then followed up with good success Maintained contact with customers and obtained follow up business Achievements Education Expanded territorial sales by 200%. Received companys highest sales award two years in a row. 19831986 University of Waikato B.B S., Majoring in Business Administration and Information Science. Communication, negotiation, markerting Running, gardening, carpentry, computers.

Technical Skills Interests

Questions: 1. Which job is the writer applying for? 2. According to you, which part is focused the most in this letter? Give your explanation. 3. Draw out the order of presenting main parts of this letter. 4. Look at the Employment part of this CV and tell how work history in companies is presented in term of time order? 5. Which contents are placed under each job title? Activity 5: Complete the following passage to indicate the features of a chronological order. A chronological CV focuses on (1)____________with the (2) _______chronological order. This means the (3)___________experience will be mentioned first. In this kind of CV, (4)________________ part is placed immediately (4) ______________ objective or personal information part. Job Titles and company names are emphasized with (5) ___________and (6)____________detailed under each job title. 3.1.2. Strengths and weaknesses of a chronological CV Activity 6: Use the given / phrases in the box to indicate the advantages of a chronological CV

stable easy

impressive career progress

accomplishments consistent job titles

well-known same

A chronological CV is useful for: the applicants who want to apply for a position in the (1) ____________ field with the previous job to demonstrate (2)_______________ the applicants who have a (3) ______________ and (4)______________employment history the applicants whose (5)___________ have been (6)______________, or they have been recently employed at (7)__________companies. the applicants who have achieved (8)_____________ during the time of working. In short, using the chronological CV makes it __________ for employer to follow career history and career progress Activity 7: Work in group to discuss the following questions 1. Should chronological CV be used for people who have gaps in their work history or have very limited work experience? 2. If the job you are applying requires you a lot of skills, should you use the chronological CV? Give your explanation. 3. In case you want to show out the experience in the fields which are not relevant to the job you are applying for, is chronological CV good to be used? Why or why not? 3.2. Functional CV [1], [2] 3.2.1. Features of functional CV Activity 8: Study functional CV sample below and answer the following questions: Ben Turner 2345 Brook Avenue, Englewood, Colorado 12345 (123) 456-7890 ben.turner@email.com OBJECTIVE: Seeking a position as an armed security guard for Pinkerton Services SUMMARY OF QUALIFICATIONS Active U.S. government security clearance Bilingual-fluent language in both English and Spanish Superior performance award for past four years in security management Good ability to make difficult decisions in stressful situations SKILLS AND ACHIEVEMENTS Security Supervised $100 million of highly sensitive equipment efforts led to zero loss in a 3-year period. Implemented new system security plan that led to increased lockdown protection for brig personnel.

 Monitored restricted personnel in a correctional facility ensuring they remained in detention Helped develop and implement an effective security system efforts led to $24K savings annually by reducing pilferage and damage. Investigation Investigated security and safety violations and wrote detailed incident reports led to Mayfield Mall being recognized as the Safest Shopping Facility in the Mountain States. Expertly managed investigative reports recognized as NCO of the Quarter for efficiency and accuracy of written instructions and documents. Communication Proven ability to communicate effectively in diverse environments efficiently managed a diverse workforce and inmate population resulting in a 10% decrease in inmate violence. Helped diffuse conflicts in a public environment with regard to everyones safety consistently recognized through customer feedback for excellent customer relations. Proficient at using Windows Vista, Microsoft Office, and PeopleSoft Databases Supervision Provided leadership, instruction, and supervision of 25 personnel efforts resulted in a 30% decrease in staff turnover and a 10% increase in promotions. Supervised a crew of 15 in daily operations, including evaluation and discipline efforts led to a company-record promotion rate for staff and a 10% decrease in staff turnover. EMPLOYMENT Security Specialist U.S. Marine Corps Warehouseman Supervisor Micro Chemical, Inc. Denver, CO Security Guard Mayfield Malls Denver, CO EDUCATION U.S. Marine Corps Specialized Training: Explosives, Firearms, Leadership, Diversity, and Communication Metro State College 42 Semester units in Administration of Justice, Denver, CO 1. Which job is being applied by the writer? 2. Is employment history part focused the most in this CV? 3. If not, which part is focused the most in this Cv. Give your explanation. 4. Look at Employment history part, is the way of presenting work experience in this CV similar or different to the one of the chronological CV? Give your explanation. 5. Look at Skills and Achievements part, are achievements presented under each job title or grouped in each skill? 6. In Skills and Achievements part, which skill is presented first? 7. Study Summary of qualification part, which qualification is presented first? 8. In a functional CV, is time order important?

Activity 9: Combine all your answers for the questions in Activity 8 and write a summary of Functional CVs features ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ 3.2.2. Strengths and weaknesses of functional CV Activity 10: Work in group to discuss whether the following statements are True or False. Give explanation for your decision. 1. A functional CV is good to be used when you want to change to new area of work and show your relevant transferable skills and experience. T/ F 2. If you have got gaps in your employment history, you shouldnt use Functional CV. T/ F 3. If you want to describe your work experience of unconnected jobs, Functional CV is a good choice. T/ F 4. It is good for applicants to use functional CV to show their career progress. T/ F 5. Using functional CV is difficult for those with a little working experience/ employment to highlight achievements in a separate section. T/F Activity 11: Take the results got from doing Activity 10, fill in the following table to indicate the good points and weak points of a functional CV 3.3. Combined CV 3.3.1. Features of a combined CV Activity 12: Study the following combined CV and answer the following questions Ben Turner 2345 Brook Avenue, Englewood, Colorado 12345 (123) 456-7890 ben.turner@email.com OBJECTIVE: Seeking a position as an armed security guard for Pinkerton Services SUMMARY OF QUALIFICATIONS Active U.S. government security clearance Bilingual-fluent in both English and Spanish Superior performance award for past four years in security management Able to make difficult decisions in stressful situations

SKILLS AND ACHIEVEMENTS Security Supervised $100 million of highly sensitive equipment efforts led to zero loss in a 3-year period. Implemented new system security plan that led to increased lockdown protection for brig personnel. Monitored restricted personnel in a correctional facility ensuring they remained in detention Helped develop and implement an effective security system efforts led to $24K savings annually by reducing pilferage Implemented new system security plan that led to increased lockdown protection for brig personnel. Helped develop and implement an effective security system efforts led to $24K savings annually by reducing and damage. Investigation Investigated security and safety violations and wrote detailed incident reports led to Mayfield Mall being recognized as the Safest Shopping Facility in the Mountain States. Expertly managed investigative reports recognized as NCO of the Quarter for efficiency and accuracy of written instructions and documents. Communication Proven ability to communicate effectively in diverse environments efficiently managed a diverse workforce and inmate population resulting in a 10% decrease in inmate violence. Helped diffuse conflicts in a public environment with regard to everyones safety consistently recognized through customer feedback for excellent customer relations. Proficient at using Windows Vista, Microsoft Office, and PeopleSoft Databases Supervision Provided leadership, instruction, and supervision of 25 personnel efforts resulted in a 30% decrease in staff turnover and a 10% increase in promotions. Supervised a crew of 15 in daily operations, including evaluation and discipline efforts led to a company-record promotion rate for staff and a 10% decrease in staff turnover. EMPLOYMENT HISTORY 19XX-20XX Security Specialist U.S. Marine Corps 19XX-19XX Warehouseman Supervisor Micro Chemical, Inc., Denver, CO 19XX-19XX Security Guard Mayfield Malls, Denver, CO EDUCATION U.S. Marine Corps Specialized Training: Explosives, Firearms, Leadership, Diversity, and Communication Metro State College 42 Semester units in Administration of Justice Denver, CO

1. What are the similarities and differences between the way of information in Skills and achievements part in the combined CV and the functional CV? 2. What are the similarities and differences between the way of information in Employment history part in the combined CV and the chronological CV?

presenting the one in presenting one in the

Activity 13: Complete the following passage to indicate the features of a combined CV. Combined CV is the (1)_______________ of the chronological and functional CVs. It highlights (2)___________________________ as in the functional CVs and provides relevant (3) ______________ in (4) ____________ time order as in the chronological CV. 3.3.2. Strengths and weaknesses of a combined CV [] Activity 14: Work in pair 1. Think of the good thinks if you use combined CV 2. In your opinion, if you combine the chronological CV and functional CV, what will happen to the length of the CV? 3. According to you, is this kind of CV helpful for those with interupted experience or achievement? 4. Is Combined CV suitable for those with employment gaps? Give explanation. 3.4. Homework on CVs types: Exercise 1: Decide which CV should be used for the following situations. Give your explanation. 1. You have just graduated from university and you have not much experience as well as achievement. 2. You have been working as a staff in Credit Department for Vietnam Agriculture and Development Bank for 3 years. You have seen a job advertisement for the Credit Manager position in Vietcombank. 3. Currently, you are working as a tourist guide but you will have to travel a lot if doing this job. You want to apply for the position a teacher of English in Lac Hong University because you also have English degree. 4. Writing each CVs part 4.1. Personal Information Activity 15: Look back the CV sample in Activity 12 and answer the following 1. What is the position of the PERSONAL INFORMATION part in this CV? 2. List out the main components of this part in this CV. 3. Do you think that the number of components in PERSONAL INFORMATION part is the same in every CV? Activity 16: Choose one of the following job advertisements to write the personal information parts for your CV

1.

2.

3.

4.2. Career Object: [4] Activity 17: Read the following career object statement and answer the following questions
IT PROJECT MANAGER CONSULTANT Highly qualified with 10 years of experience in computing, data information systems and technologies. Working on internal contracts and onsite for external customers from small start-ups to multi-nationals in various industries for clients such as Pfizer, Aventis, France 3, Elf, Schlumberger and the French Army, as well as experience in the development of client / server applications and websites. Now looking to make a significant contribution within a similar international management appointment for an English speaking company preferable in London, willing to relocate however within the UK or Ireland.

1. 2. 3. 4. 5. 6. 7. 8. 9.

Which job is being applied? Which position does the applicant want to apply for? In which sentence the desired jobs name and position are stated? What kind of verb is used to write about the applicants expectation/ objective in sentence 2? Beside the job position desired, what other elements are mentioned by the applicant in this career statement? Are these elements related to the job being applied for? Look at sentence 1, underline the descriptive term used by the applicant to describe his/ her qualification. Look at statements that mention the applicants qualification, desired job position, experience, is the subject I used? In your opinion, which of the following objective statements is better a. Seeking a challenging position with a large company that will provide an opportunity for growth and advancement. b. Seeking a position as a Licensed Vocational Nurse for St. Marys Hospital

Activity 16: Write your Objective Statement below:

________________________________________________________________ ________________________________________________________________ ________________________________________________________________

4.3. Employment history Activity 18: Answer the following questions 1. List out the things should be mentioned when writing applicants employment history in a chronological CV. 2. Look back the functional CV and combined CV samples in Activity 8 and Activity 12, compare the EMPLOYMENT HISTORYs components in these two types of CV with the one in the chronological CV 3. In a chronological CV, which time order is used to list work experience? Is this order applied to all types of CV? 4. Some people think that when writing about the employment history, this is a chance for the applicant to boast all work experience that he/ she has had. What is your opinion about this? Give your explanation for your opinion. 5. Is the way to write the work experience in a CV the same as the one in a cover letter? 6. Which of the following is used to write about the applicants responsibility in the chronological CV? a. Verb phrases b. Noun phrases c. Full sentences 7. In a chronological CV, which verb tenses is used to list the past experience and current experience? Activity 19: Use chronological CV type to write your own EMPLOYMENT HISTORY ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Activity 20: Write the EMPLOYMENT HISTORY parts to apply for the jobs advertised below 1.

2.
Job title: Translator/Interpreter I. RESPONSIBILITIES + Provide translation tasks for technical documents, correspondences between Vietnamese and English and vice versa. Provide interpretation tasks for meetings, conferences, workshops and when required. + Provide support to the Office Manager and other Vietnam country staff in answering the telephone, greeting visitors, and in sending, receiving, filing and recording information about postal, pouch, fax and email correspondence. + Provide support to the Office Manager to coordinate conferences/workshops and/or requested services including reserving conference/workshop venues, determining catering needs, preparing conference/workshop materials, assistance with arranging for the travel, lodging, and registration of participants, consolidating conference/workshop evaluation result and maintaining any necessary records. + Assist the Office Manager in handling visa application procedures for foreign staff with PACCOM. Job Requirement General: Years of experience: Minimum career level: Minimum education level:

5 year(s) Experienced (Non-Manager) Bachelors

3. 4.4. Education Activity 21: Look at the following EDUCATION part sample and answer the following questions
EDUCATION 1994 - 1997 BA in Economic at Any University, Anytown. (Exam results to date 2.1. Expected Final Grade 2.1 or 1) 1992 - 1994 Hapless Road Senior School: 4 'A' levels - Economics (A) Maths (A) History(B) General Studies (A) 1987 - 1992 Hapless Road Senior School: 10 GCSEs including Maths and English

1. What are the components in this part? 2. According to you which time order is used to write about Education in this sample? 3. Do you think that time order should be used to write the EDUCATION part in all kinds of CV s that you have studied? 4. Do you think that the position of the education part is the same in every CV? 5. Should all educations of an applicant should be mentioned in his/ her CV? Activity 22: Read the job advertisements in Activity 21 and write the Education Part. 4.5. Skills and achievements Activity 23: Read the samples in activity 4 and 8,

1. Is there any difference between the position of skills and achievements parts in a chronological CV and the one in a functional CV? 2. Which part- of- speech is used to list skills in these two types of CV? 3. Which part- of speech is used to list accomplishments? Activity 24: Work in group to discuss skills that are useful for the following jobs 1. Teacher of English for children 2. Marketing Manager 3. Accounting 4. Tour guide Activity 25: Match following accomplishment statements with the relevant job position Administrative assistant System administrator Teacher

1. Dramatically increased pass rate of eighth-grade students from 67 percent to a

record high of 93 percent on state proficiency testing. 2. Integrally involved in seamless migration of 1,000-plus users from various local servers onto DCS corporate UNIX servers in aggressive one-month timeframe. 3. Improved office efficiency and customer service by overhauling previously haphazard filing system. 5. Home work Write a CV to apply for advertised jobs in activity 20

REFERENCES
[1] http://www.rnib.org.uk/livingwithsightloss/working/lookingforwork/Pages/writing_cv.as px#H2Heading3 [2] https://nextstep.direct.gov.uk/gettingajob/cvsandcoveringletters/cvadvice/cvformats/func tionaladvice/Pages/default.aspx [3] http://www.interview-skills.co.uk/CV-writing-types.aspx [4] http://www.cv-service.org/cvhelp.htm

UNIT 5: WRITING A DECLINING LETTER TO A JOB OFFER (1 week) Lesson aims:

Upon the completion of this unit, students can

understand the concept of a declining letter to a job offer master the tips on how to write a declining letter to a job offer grasp the vocabulary used in a declining letter to a job offer write their own declining letter to job offer

Lesson focus: - The general structure and expression used to write a declining letter Lessons time allocation: 4 periods No. 1 2 3 Main contents Introduction General structure and practice Useful Expression and practice Period 3, 4 Time Period 1, 2

1. Introduction Activity 1: Read the following letter and answer the following questions:
7 Shawnee Road Short Hills, NJ 07078 201-555-0303 October 21st, 2000 Mrs. Walter Mellish Greenley Corp., Inc. 1010 Madison Avenue New York, NY Dear Mrs. Mellish Thank you for the time and effort you spent considering me for a position as seminar leader. I appreciate your time and effort as well as those of your staff. I am grateful for your offer of employment. Because I was so impressed with Greenley Corp., I had a difficult decision to make. After much thought and careful consideration, however, I have decided not to accept your offer. I wish you and Greenley Corp. the best continued success. I hope our paths will cross again in the future. Thank you again for your consideration. Sincerely, Jane Oakley

1. According to you, this letter is written by applicants or employers? 2. What is the purpose of this letter? a. to accept a job offer from an employer b. to refuse a job offer from an employer

c. to refuse to offer a job to an applicant 3. Have you ever been in the situation of the writer and written any letter like this? 4. According to you, what is a decline letter to a job offer? 5. In your opinion, should this letter be written or not? Give your explanation. 2. General structure Activity 2: Fill in blanks on the left of the following letter to indicate the main content of each given part.
7 Shawnee Road Short Hills, NJ 07078 201-555-0303 October 21st, 2000 Mrs. Walter Mellish Greenley Corp., Inc. 1010 Madison Avenue New York, NY Dear Mr. Mellish, Thank you for the time and effort you spent considering me for a position as Sales Manager. I am grateful for your offer of employment. Because I was so impressed with Company A., I had a difficult decision to make. After much thought, however, I have decided not to accept your offer. I will continue to interview and consider other offers that will exactly match my career goals and hope that we continue to network together. I wish you and Company A. the best continued success. I thank you again for your time and consideration. Sincerely,
Jane Oakley

Activity 3: Match the letters content with the suitable statements Thank-you statement for the offer Refuse the job offer after a careful consideration Give the reason for refusal Repeat thank-you statement Give good wishes to the employer Hope for other possible future contact 1. I wish you and the Company the best continued success. 2. Therefore, after giving it much careful thought, I must decline your offer. 3. I thank you again for your time and consideration. 4. Thank you very much for offering me the position of Customer Service Manager with XYZ Corporation. 5. Hope that we continue to network together. 6. While I believe the position and your company offer a great deal to a prospective employee, I have had another offer which I believe more closely matches what I am looking for. 3. Useful expression Activity 4: Combine sentences into one 1. I received your letter to offer me the post of Sales Manager yesterday. Thank you very much. __________________________________________________________________ 2. I gave your offer a thoughtful consideration. I regret that I must refuse your offer. __________________________________________________________________ 3. I like to work in your company very much. I have just received a full master scholarship from a well-known university in USA that I have ever desired. __________________________________________________________________ 4. The major I am going to study in this university is Chemistry. I have been specializing in this major for 4 years. __________________________________________________________________ 5. I finish this course in 3 years. I hope to have another chance to be offered a relevant job in your company. Activity 5: Rewrite the following sentences using the given words 1. Thank you for spending time and effort considering me for the post of Assistant to Director. (spent) __________________________________________________________________ 2. After considering it very carefully, I decide to decline your offer to pursue my career objective.(careful) __________________________________________________________________ 3. While I believe this is a good position, I decide to refuse it. (make) __________________________________________________________________ 4. I had a difficulty when refusing your offer. (It) __________________________________________________________________ 5. I hope our paths will cross again in the future. (wish) __________________________________________________________________

Activity 6: Read the following reasons which are given to refuse a job offer. Cross out the reasons that you believe not suitable to be mentioned in your letter. 1. I cannot accept your offer because the salary is quite low, not enough for my monthly expense. 2. I must give your offer a refusal to pursue my object career. 3. After considering very carefully, I make a decision to continue my dream to become a Marketing Director. 4. I am sorry but your company is so far from my home so I must reject the job offered to me. 5. I did not know before that I would have to work overtime if I took over this post. Sorry that I could not do this job. 6. I have no choice to decline your offer for a private reason. 7. I do not want to work for your company any more so I reject your offer. 8. The interview with you last week helped me to know more about the job requirement and I think that I should continue finding the other job which is more suitable to my ability. 9. I think the working environment in your company is not suitable to me. Activity 7: Tips for writing the letter Say whether you agree or disagree with the following statements ____ The writer can use informal language to write this letter ____ Anyway, you are not going to accept the job so you do not need to write the declining letter immediately. ____ This is a letter to refuse the offer so it is not necessary for the writer to be polite to the employer. ____ The letter should be brief and straight to your main point. ____ Any reason for refusing the job can be frankly given in the letter. ____ Giving reason when refusing the job is compulsory. ____ The applicants do not need to check spelling and grammar mistakes of the letter before sending it.

Activity 8: Suppose that you receive following letters offering you a job but now you do not want to take over it. Based on their offer, think a suitable reason to refuse the job.
Dear [Recipient Name]: It is our pleasure to confirm our offer of employment to you as an Event Coordinator at Adventure Works. In this position, you will report directly to Linda Moschell beginning Monday, November 3, 2003. Your salary will be $45,000 per year. Paychecks are issued biweekly beginning with your first paycheck on Friday, November 14, 2003. We will provide relocation assistance in the amount of $2,500. If you leave Adventure Works before one year of continuous employment, you are required to return the total amount of relocation assistance. You will be eligible for medical and dental benefits beginning on your first day of

employment. Vacation accrues at a rate of 8.33 hours per month. You will be eligible to take accrued vacation after three months of continuous employment. To confirm your acceptance of this offer of employment, please sign below and return to me by fax at (555) 555-0150. Sincerely, 4. Home work Exercise 1: Write a complete letter to refuse the job offer in Activity 8 Exercise 2: Read the following declining letter to a job offer and answer the following question Dear Sir, I received your letter offering me the job as a Secretary 2 weeks ago. I am writing this letter to say that I will not accept this job. Frankly speaking, after reading your requirement, I found the job too heavy to me while the salary offered is so low that it cannot meet my demand. Therefore I do not want to take over this post. I will continue to find other companies that can offer me a better salary. Regards Ronan Bob 1. What do you think about the tone of this letter? Is this a tactful and polite refusal? 2. If not, rewrite this letter in a better way. You are allowed to make any change of words.

UNIT 6: WRITING LETTER DECLINING A JOB APPLICANT (1 week) Lessons time allocation: 4 periods No. 1 2 3 Main contents Introduction General structure and practice Useful Expression and practice Period 3, 4 Time Period 1, 2

5. Introduction Activity 1: Read following letters extract and answer the following questions:
Dear Ms Elisa Kristy, Thank you for applying for the job opening with our company. This letter is to let you know that you were not selected for the position for which you applied. We interviewed a number of candidates for Sales Manager post and have decided to offer the post to another applicant who is the most qualified for our requirements. Dear Ms. Doe: Thank you for offering me the position of Training Manager with your organization. I appreciate your confidence in my ability to handle the many challenges of this position.

This would, indeed, be a challenging opportunity and would make good use of my education and experience while allowing me to enhance and strengthen my overall skills and qualifications. However, after careful However, because you were selected to go consideration, I have decided to pursue other through to the interview process, we will options that will more closely match my longmaintain your resume on file for a one-year range career goals. period. We will contact you should there be an opening that matches your profile during that Again, thank you for your time and time. consideration. It was a pleasure meeting you and learning more about your organization and Once again thank you for your interest in our development strategies. company and wish you great success with your job search. Sincerely, Sincerely, Micheal David Manager of Human Resources Molly Marshall

6. Which of the two letters is the letter declining a job applicant? 7. According to you, is the letter declining a job applicant written by applicants or employers? 8. What is the purpose of this letter? a. to accept a job offer from an employer b. to refuse a job offer from an employer c. to refuse to offer a job to an applicant 9. In your opinion, should this letter be written or not? Give your explanation. 6. General structure

Activity 2: Fill in blanks on the left of the following letter to indicate the main content of each given part.
ABC company 123 Hamming Str., London 25 October 2010 Ms Elisa Kristy 27 Oclaine Str., London Dear Ms Elisa Kristy, Thank you for applying for the job opening with our company. This letter is to let you know that you were not selected for the position for which you applied. We interviewed a number of candidates for Sales Manager post and have decided to offer the post to another applicant who is the most qualified for our requirements. However, because you were selected to go through to the interview process, we will maintain your resume on file for a one-year period. We will contact you should there be an opening that matches your profile during that time. Once again thank you for your interest in our company and wish you great success with your job search. Sincerely, Micheal David Human Resources Manager

Activity 3: Rearrange the following letter 1. We wish you the best of luck in your job search. 2. We have reviewed your application, and unfortunately we are unable to offer you a position at this time. 3. Please continue to check our job board for available opportunities. 4. This job requires an experienced candidate. 5. Thank you for your interest in the Chief Accountant position at ABC Company). Activity 4: Make an outline to indicate the contents and structures of this letter.

7. Useful expression Activity 5: Match the beginnings of sentences below with their endings Beginning Endings 1. Thank you for a. you took to take part in our interview for the position of an interpreter. 2. We appreciate your b. for interest in our company and the position of

3. We appreciate the time 4. Thank you

Sales Executive for which you applied c. spending time to apply into our company d. time and great effort spent preparing and sending your resume to apply for the post of Marketing Staff

Activity 6: Rewrite the following sentences using the suggested words. The answer can be varied but you have to keep the original meaning. 6. After considering deliberately, we decide to decline your application After _____________________________________________________________ 7. We regret that we cannot offer you the job at this time. We ______________________________________________________________ 8. We have difficulties in giving decision of turning down your application. It ________________________________________________________________ 9. I am writing to let you know that you were not selected for our next interview. This _____________________________________________________________ 10. We had discussed seriously before arriving the final decision that we must reject your application. We had __________________________________________________________ 11. We must regretfully inform that you failed our professional test for the post of Chief Accountant. We have to ________________________________________________________ Activity 7: Discuss in groups to write the refusal statements to the applicants for the following situations. Write as many statements as possible. 1. Now, the advertised job has been given to someone already. I regret that the job has currently been engaged The vacant job has now been filled up already This job has been taken over by the other candidate. 2. You feel that the applicant do not have enough experience for the job. __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 3. The applicants paper qualifications are too low. __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 4. The salary required by the applicant is too high. __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ 5. The applicants test result was very bad. __________________________________________________________________ __________________________________________________________________

__________________________________________________________________ __________________________________________________________________ 6. You were not satisfied with the applicant during the interview (for example he/ she was very clumsy and behaved not very well) ______This job requires carefulness and patience that we think you have to learn more_____________________________________________________________ __________________________________________________________________ __________________________________________________________________ _________________________________________________________________ 7. The know-how about the job of the applicant is not enough to do it well. __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ Activity 8: Use the suggested words and phrases to write complete sentences. Change the form of word and add punctuation when necessary. 1. We/ encourage/ continue/apply/ advertised positions/ in/ company/ for/ which/ you/ qualify, in/ future. __________________________________________________________________ __________________________________________________________________ 2. Because/ you/ be selected/ go through/ to/ interview process/ we/ maintain/ resume/ on/ file/ a one-year period __________________________________________________________________ __________________________________________________________________

3. If/ there/ be/ opening/ position/ in/ company/ where/ qualifications/ be/ suitable/
we/ definitely/ contact/ you. __________________________________________________________________ __________________________________________________________________ 4. We/ reserve/ resume/ next/ recruitments. __________________________________________________________________ 5. Should/ find/ other/ position/ suits/ interest/ you/ be/ welcome/ apply/ again/ in/ future. __________________________________________________________________ __________________________________________________________________ Activity 9: Match 1-4 with a-d 1. We wish you a. luck in your job search 2. We believe you b. ,with your long experience, would be granted many other good opportunities in other companies 3. We wish you the best of c. get a job that suits your ability and experience shortly. 4. We hope you can d. would succeed in your future endeavor

8. Homework: Exercise 1: Choose one of situations stated in activity 7 to write a complete letter of declining to an applicant. Exercise 2: Read the following letter and so the tasks below: Dear Applicant, We have reviewed your application for the position of PR executive and unfortunately I cannot accept to let you take over this post. You graduated the college while this job required university degree. Therefore, your qualifications are under our expectation. You cannot meet our requirement. I think you should find other job of your low level. Michael Bob Human Resources Manager 1. Find out the refusal statement(s) of the writer. What do you think about these statements? 2. Change words/ phrases that you feel necessary to make this letter better.

UNIT 7: WRITING A SHORT BUSINESS REPORT (3 weeks) Unit goals: at the end of the unit, students are expected to be able to write a short business report (1-3 pages) not a long, complicated one. 1. Overview about business report. 1.1. General structure Activity 1: Study the following business report sample and complete the statements below
REPORT ON POSIBILITY OF OPENING A CRECHE INTRODUCTION This report was requested by Mrs. Lilian Cheng on 24 September 2010. The reports main aim is to present the results of our recent investigation on the possibility of opening of crche at the Notting hill branch. In the report, presented after the procedure part is the findings of the investigation. Then, a conclusion is drawn and finally, some recommendations are made about the opening of crche at the Notting hill branch. PROCEDURE In order to complete the investigation, the following steps were taken. 1. I obtained a breakdown of figures showing the number of customers with young children. 2. I discussed this issue with several customers who brought children to the store. 3. The accommodation, staffing and insurance issues were considered. 4. I investigated the experience of other shops that already have a creche FINDINGS AND DISCUSSION 1. 7.3% OF Maruman customers have at least one child under the age of 3 2. The majority of customers interviewed said they would use a creche if the cost was reasonable. Some of these customers also commented that other friends who are not presently customers might also consider using the shop if there was a creche. 3. There are strict laws and regulations concerning accommodation and staffing of a creche. This site would have to be approved to run a creche before we could start one. 4. Staff appointed to run a creche would have to be fully qualified. 5. A suitable space would have to be found. This would require running water as well as toilets. The creche would have to be close to the store entrance but due to noise levels it should be kept separate from the main store. 6. The company would be required to ensure adequate insurance. 7. Many rival stores in the neighborhood are offering creche facilities. CONCLUSION AND RECOMMENDATIONS A creche would be popular and well-used if we decided to go ahead with this. I suggested that the company should give further consideration to offering a creche and investigate the financial aspects that would be involved. Sally Turner Customer Service Executive 20 April 2010

1. There are ______ main parts in this report body. 2. The main focus of this report is _____________. We can find the information in ___________________________________________part(s) of the report?

3. Things to be mentioned in the report are introduced in the ____________ part. 4. The ____________________ part in this report sample talks about the writers suggestions on the report issue. 5. The results of the investigation can be seen in __________________ part of the report. 6. In _________________ part of the report we can see how the data were collected. Activity 2: Match report contents and report stages
Report Stages 1 2 3 4 5 6 7 8 9 10 Introduction 1 Introduction 2 Introduction 3 Introduction 4 Procedure 1 Procedure 2 Findings Conclusion 1 Conclusion 2 Report Content a. When the data was collected b. Overview of the structure of the report c. Your ideas about the reasons for the things you discovered d. Description of the information you discovered e. Summary of what you discovered f. What you think should happen g. When the report was requested h. Who requested the report i. Why the report was requested, and the Aim

Recommendations j. How the data was collected

1.2. Organization of a report Activity 3: Study the above sample and decide whether the following statements are True (T) or False (F) 1. When revising your report you should keep the same headings and sections. T/F 2. A report should be divided into sections or paragraph. T/F 3. Organizing the report into sections with titles help readers find easier to find information they want. T/F 4. Short reports do not need title page. T/F 5. In a report, bulleted format and numbered formats are not allowed. T/F 1.3. Techniques of report writing Activity 4: Read the following statements and say you agree or disagree with them 1. It is better to try to write grammatically correct sentences right from the start. 2. Reports are usually full of long phrases and complex grammatical structures. 3. Your writing style will depend partly on who will read the report. 4. The report writer can express his/ her own feeling. 5. The report writer does not need to think carefully before writing. 1.4. Language of report writing: Reports are written in formal, impersonal language by using passive, compound noun

 Use linking word to link paragraphs, sentences in reports 1.4.1. Linking words: Activity 5: Underline five linking words or phrases in this report extract about Kalia, an imaginary country. Finally, the Kalian government is giving more control of economic policy to the regions. For instance, foreign companies do not need a license from the Industry Ministry. Moreover, these companies pay part of their taxes directly to the region where they are based rather than pay the whole amount to central government. On the whole this has made investing in Kalia much easier. However some problems, like the reform of agriculture, can only be dealt with at a national level. Put those five linking words into the following table and find at least 3 extra examples to fulfill this table Showing a sequence Talking generally Making a contrast Adding another point Showing a sequence Giving an example Cause and result Giving real/ true/ surprising information Saying something is obvious Giving the most important example Rephrasing in a different way 1.4.2. Passive Activity 6: Use passive to rewrite the following sentences keeping the same meaning 1. We prohibit smoking in the areas which are public. ____________________________________________________________________ 2. Somebody suggested that the campaign for the advertising should run for a period of six months. 3. We might consider using a different format for the sales account that we make annually. __________________________________________________________________ _ __________________________________________________________________ _ 4. We agreed we should give the contract for cleaning the offices to KleanUp. __________________________________________________________________ _ __________________________________________________________________ _ 5. We delayed the project to construct a dam because of regulations about planning. __________________________________________________________________ _

__________________________________________________________________ _ 2. How to write reports Subject line Activity 7: Correct the following subject headings: 1. Complain about Late Delivery of Order 12345 2. The investigation on workers strike on 29 Sep 2010 3. Informations on Order 12345 4. Request of Leave 5. Report of the meeting with client Nakaku Hatachi. 3. Writing Introduction part of the report: Activity 8: Look at the following reports introduction sample and answer the following questions
1. Introduction This report was requested by Mr. P Y Fung, Managing Director of Everbright Ltd., on 24 October 2011. The report concerns the recently observed declining morale of our staff. The main aims of the report are to identify the causes of the decline in staff morale and recommend ways to boost it. In the report the findings describe the decline in staff morale, which can be traced back to the period following the reduction of the company budget. Following these findings, conclusions are drawn and a number of recommendations are made as to how staff morale might be increased.

1. Who asked for the report?

2. When was the report asked for? 3. What is the aim of the report? 4. From this introduction sample, how many parts will be included in this report?

Activity 9: Rewrite the following sentences using the given words 1. Mr. Michael David asked me to write this report. This ______________________________________________________ 2. I write this report in response to Mr., Michael Davids request. This ______________________________________________________ 3. In this report, after mentioning the findings, I draw conclusions and make some recommendations on how to carry out this project. _____________, conclusions _________________________________________ __________________________________________________________________ 4. There are three main parts in this report Three ____________________________________________________________ 5. In this report, the findings describe the decline in staff morale. The conclusion follows the findings __________________________________________________ which __________ __________________________________________________________________ Activity 10: Underline the correct verb form of each statement. 1. This report was written/ is written in reply to Mrs. Elisa Kristy. 2. This report was asked/ is asked by The General Director last weeks. 3. Some recommendations was given/ are given at the end of the report. 4. The findings presented/ present changes in workers salaries during recent 6 months. 4. Writing Procedure/ Method part Activity 11: Match the verbs in the left column with the nouns in the right column. Verbs Nouns 1. to gather a. a survey 2. to carried out b. questionnaire 3. to distribute c. people 4. to interview d. data Activity 12: Write full sentences using suggested words 1. Data/ for/ report/ gather/ 29 September/ 14 October 2011/. 2. A questionnaire survey/ carry out/ 30 September/ 7 October. 3. Questionnaires/ distribute/ a total/ 180 staff/, /consist of/ 60 staff/ at senior level/ 120 staff/ junior level. 4. Staff representatives/ from/ both senior/ junior levels/ interview/ 12 to 14 October. 5. Writing Findings and discussions part 5.1. Writing number in reports Activity 13:

5.2. Describing figure in reports Activity 14: Write the descriptions in the box on the appropriate lines 16.

40% 48% 48% - 52% 50% 52% 60% Activity 15:

1. _____________________ 2. _____________________ and _________________________ 3. _____________________ and __________________________ 4. _____________________ and __________________________ 5. _____________________ and __________________________ 6. _____________________

5.3. Describing Graphs Activity 16

Activity 17:

Activity 18: Match these adverbs with their definitions

Activity 19: Study phrases a-f and answer the questions 7-12

Activity 20:

Activity 21: Look at the following graphs and write some finding statements below to describe these graphs 1.

____________________________________________________________________ ____________________________________________________________________ __ 2.

____________________________________________________________________ ____________________________________________________________________ __ 3.

____________________________________________________________________ _ ____________________________________________________________________ _ 4.

____________________________________________________________________ _ ____________________________________________________________________ _ Activity 22: Fill in the gaps using words from the box.

6. Writing conclusion of a report Activity 23:

From the above figure of an extracted report, circle statements that can be the conclusion of the report. 1. It can be concluded that the recommended luxury cars cannot be used to transport sales people for its high consumption of petrol. 2. As can be seen from the table, transporting sales people by luxury car using petrol cost one thousand dollar more than the one using diesel. 3. In general, a diesel small car is cheapest. 4. Using luxury cars to transport people costs is not recommended 5. The report has revealed the results of investigation into the cost of transporting sales people. In short, using diesel small car is the most economical way to transport sales people.

Activity 24: Match the report titles with the suitable conclusions Title Conclusion 1. Report on the meetings between the a. From the finding section, it can be Director and workers after the recent concluded that this year, black and

strike 2. Recent working appointment with Mr. Kabosaki Oxama 3. Consumption Vietnam of cell phones in

4. Customers favorite colors in 2011

white are most favored by many people. b. A conclusion can be drawn after the survey that Nokia accounts for the biggest sales in Vietnams market. c. The working appointment was, finally, successful with two orders of bamboo basket. d. In conclusion, some terms and conditions on salary and working time have finally agreed by both the company representative and workers

Activity 25: Write the suitable conclusions for the following report title Report on processing of Korean jacket order number 12345
___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ 7. Writing recommendation of a report Activity 24: Rewrite the following sentences using the given words in bracket 1. The project team recommends more research and development. (are) __________________________________________________________________ 2. We would consider the following solutions. (It) __________________________________________________________________ 3. I suggest that we should try this first. (trying) __________________________________________________________________ 4. We should not invest into gold at this time. (advised) __________________________________________________________________ 5. We should reconsider using the new method for this matter. (recommend) ___________________________________________________ _______________ Activity 25: Find and correct the 9 mistakes in the following recommendation section of a report. Recommendation There are a number of option we could consider, as follow:

Exchange We should return the microwave to the shop and ask them if we can buy a more bigger one, and only pay the extra. I suggest try this first. Purchase of a New Microwave If the shop will not take back the old microwave I recommend to buy a new one, and keeping the old one in another part of the office for the staffs who are not like the present location. Alternatively, we could sell the old microwave second hand. Queuing System We could let the staff arrange a system for different staff to use the microwave at different time.

UNIT 8: CONTRACT Lesson aims:

Upon the completion of this unit, students can

understand the concept of a contract master the tips on how to write a contract grasp the vocabulary used in a contract

Lesson focus: - The general structure and the way to write a contract Lessons time allocation: 4 periods No. Main contents 1 2 3 Introduction of contract Parts of a contract Vocabulary Period 3, 4

Time Period 1, 2

5. What is a contract? 6. Elements in a contract 6.1. Elements Activity 1: Suppose that a client wants to hire one room in your house. Think of main elements that should be included in your contract. ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ Activity 2: Study the following contract and answer the following questions 1. Where can we find the details of two sides who involve in this contract? 2. Give the detail contents of numbered parts from 1-11. CONTRACT OF SALES Seller: CEEG (Nanjing) PV-Tech Co., Ltd. Legal representative: TingXiu Lu Add.: 123 Focheng West Road, Jiangning Economic & Technical Development Zone, Nanjing Postcode: 211000 Opening bank: China Merchants Bank Jiangning Sub-branch Accounts: 078002380175610001 Tel: 025-52766649 No: 20060620 Buyer: Jiangsu East China Micro-wave Equipment Co., Ltd. Legal representative: Add.:

Postcode: Opening bank: Accounts: Tel: 13812355182

Fax:025-52766882

Fax: 025-83275377

The Parties hereby agree to trade the following products, and conclude the terms and conditions as follows: 1. Description Specifications Quantity Unit price Amount Unit Mono-crystalline 125*125S 1,000 pcs Watt RMB 30.50/W RMB 67,970.78 TDB125 Eff.:15% (2,228.55W) Total 2,228.55W Total Amount (in word): RMB Sixty Seven Thousand Nine Hundred and Seventy Point Seventy Eight (RMB 67,970.78) The above prices include 17% value added tax. 2. Quality Requirement and Technical Standard: The cells provided by the Seller shall comply with the national standard GB12632-90. The efficiency tolerance: 5%. 3. Criterion and Method of Inspection and Acceptance and Term of Claims: The Buyer shall inspect the goods according to the detailed specifications of each installment. The term of claims shall be within one week after the Buyer receives the goods. 4. Packing Requirement: The cells shall be packed in cartons that are suitable for highway transportation to satisfy the requirements for long distance transportation for a long time. 5. Destination of Delivery: The place where the Seller is located. 6. Delivery time: The Seller shall deliver all the goods hereunder within 10 days upon receipt of 100% of the price value paid by the Buyer. 7. Form of Payment Settlement: The Buyer will pay 100% of the Contract value to the Seller upon the execution of the Contract. 8. The Bill of Documents to be provided by the Seller: The Seller shall submit the value added tax invoice to the Buyer within 7 days after the delivery of goods. 9. Force Majeure: Neither of the contractual Parties shall be liable for not fulfilling the obligations hereunder as a result of natural disasters, war, government interference or other events unforeseeable, unavoidable and insuperable by the Parties. However, the Parties shall provide within 7 days the valid documentary evidence issued by the notary department of the place where the force majeure event occurs. 10. Arbitrator/ Settlement of Disputes: All disputes arising from this Contract shall be settled through consultation by both Parties. In case no settlement can be reached through consultation, the Parties may file the dispute to the local court where this Contract is executed. 11. This Contract shall come into effect upon the execution of the Parties and the copies executed and delivered through telefax shall be as valid as the original. The Seller: (Seal) The Buyer:

Entrusted Representative: (Signature)

Entrusted Representative: (Signature)

6.2. Practice: Activity 3: Give the labels for the numbered statements below and then arrange them in the correct order. 1. ____________: Rice to be packed in single jute new bags of 50 kgs net each, about 50.6 kgs gross each, hand-sewn at mouth with jute twine thread suitable for rough handling and sea transportation. The Seller will supply 0.2% of new jute bags free of charge out of quantity of bags shipped 2. ____________: Goods will be shipped 20 - 25 days after L/C opening date 3. ____________: Vietnamese White Rice - Brokens: 35% max - Moisture: 14,5% - Foreign matter: 0,4% - Crop: 2009-2010 4. ____________: Any discrepancies and/or disputes arising out or in connection with this contract not settled amicably shall be referred to Arbitration accordance with the Rules and Practices of the International Chamber of Commerce in Paris or such other place agreed by both sides 5. _______________________________ This contract is made in 06 originals in the English language, three for each party This is subject to the Buyer's final confirmation by telex (June 18th, 1999 latest) 6. _________________________________ Between GALLUCK LIMITED Flat A.3/F, Causeway Tower, 16 -22 Causeway Road Causeway Bay HONGKONG Tel: 8479900, 8976422: Fax: 4839200 Telex: 57889 WSGTC HK ( hereinafter called the Buyer) And HANOI FOOD EXPORT IMPORT COMPANY 40 Hai Ba Trung Street, Hanoi VIETNAM Tel: 328999, Telex: 328492 - VNF VT Cable address : VINAFOOD HANOI ( hereinafter called the Seller) 7. ______________: 100 000 million tons more or less 5% at Seller's option 8. _______________ It has been mutually agreed to the sale and purchase of rice on the terms and conditions as follows: 9. ___________________ a- The inspection certificate of quality, weight and packing issued by Vinacontrol at loading port to be final and for Seller's account b- Fumigation to be effected on board the vessel after completion of loading with expenses to be at Seller's account. But expenses for crew on shore during the fumigation period including transportation, accommodation and meals at hotel for Ship owner's account c- Time for fumigation not to count as laytime 10. ___________________ a-Four days after receiving Vietcombank 's confirmation, the Buyer will open a telegraphic, irrevocable and confirmed L/C which is in conformity with this contract by an international first class bank at sight with T.T.R.

b-In the event that the Buyer fails to open L/C four days after receiving confirmation from Vietcombank then the Seller shall collect P.B. from the Vietcombank and then the contract is automatically cancelled 11. ______________: 2.00 USD per metric ton net for June - Sep 2010 shipments. 7. Vocabulary: Activity 4: Match the words in the left column with the explanation in the right column: 1. To claim 2. commodity 3. Terms of delivery 4. execution 5. to file 6. Force Majeure 7. liable 8. Bill of lading 9. Arbitration 10. dispute
a. b. c. d. e. f. g. h. i. j. Conditions between a buyer and a seller on how to deliver goods sold or services rendered a receipt given by the carrier to the shipper acknowledging receipt of the goods being shipped and specifying the terms of delivery argument Be legally responsible for something Goods bought or sold Settlement of a dispute between parties to a contract by a neutral third party without resorting to court action to complain and request compensation performance to submit Clauses excuse a party from liability if some unforeseen event beyond the control of that party prevents it from performing its obligations under the contract

Activity 5: Base on the information in the following letter to fill in the blanks of the following contract of sales Nancy Woo Pouchen Company 12 Nguyen Ai Quoc Bien Hoa Dong Nai 25 May 2010 Jane Karry 456 Kankoo Shanboo Korea Dear Mrs Jane Karry Please accept my order of Nike shoes with price F.O.B Tan Son Nhat port as follow:

We would like goods delivered by air. As we are in need of goods so please ship them one month after signing this contract. Standard packing We prefer T/T payment with 30% initial deposit. The rest one before the goods are delivered Please send us the contract of sales with your bank details. Thanks and best regards Nancy Woo Sales Manager

Contract of Sales
This Contract for Sale of Goods is made on (0)__________________by and between ___________(1)______________ and ___________(2)______________ for the purchase of the goods described below: 1. Commodity: ________(3)______ No. Item # Description Quantity (4) __(5)__ (USD/ prs) ____(6)_____ (USD)

Total 2. _____(7)________: export standard 5- layer carton box

3. ____ (8) : Goods should be delivered by___(9)____ __(10A)_______days after the signing of this contract.(10B) __________ will send advance notice regarding the quantity requested for delivery. Upon receipt of the request for delivery, Seller will arrange for delivery through a carrier chosen by Seller, the costs of which shall be F.O.B.____(11)_______. Partial shipment: not allowed __(12)____ of loading: __(13)_____ port 4. _______(14)__________: T/T (deposit 30% after signing this contract, the rest ____(15)__ the shipment. Payment should be transferred to____(16)_______s bank: China Merchants Bank Jiangning Sub-branch Accounts: 078002380175610001 Tel: 025-52766649 Fax:025-52766882 5. ___(17A)_____: Buyer will have the right to inspect the goods upon receipt, and within( 17B) __ business days after delivery, Buyer must give notice to Seller of any claim for damages on account of condition, quality, or grade of the goods, and Buyer must specify the basis of the claim in detail. Failure of Buyer to comply with these conditions will constitute irrevocable acceptance of the goods by Buyer. All notices between the parties must be in writing and delivered by courier or by certified mail, return receipt requested. 6. _______(18)___________: Seller may, without liability, delay performance or cancel this Contract on account of unavoidable events or other circumstances beyond its control, including, but not limited to, strikes, acts of God, political unrest, embargo, failure of source of supply, or casualty. This contract is made in Quadruplicate in English with the same legal value. Each one keep__(19)______ versions. Seller ____(20)____ Buyer ____(21)____

8. Homework Exercise 1: make a sales contract based on the following order. Dear Nancy, We confirm the order which was placed with you by phone this morning as follows: 25 bed sheets (106 cm) blue: $10.50 each 25 bed sheets (102 cm) badge: $10.00 each 50 pillow case blue: $6.90 each 50 pillow case badge: $6.90 each Unit price includes freight fee already.

We would like to open L/C at sight Goods should be delivered 15 days after signing the contract by air. Other terms depend on your company Please kindly send me the contract of sales by return Thanks and regards Robert