WRAP Handbook
WRAP Handbook
WRAP Handbook
WRAP
CERTIFICATION PROGRAM
November 2004
TABLE OF CONTENTS
INTRODUCTION ...............................................................................................................3
The Worldwide Responsible Apparel Production Certification Program
II
III
IV
VI
VII
VIII
IX
XI
GLOSSARY ......................................................................................................................61
I.
INTRODUCTION
STEP 1
Facility submits
registration form
and fee to WRAP.
WRAP provides
facility with the
Self-Assessment
and Monitoring
Handbook. Facility
must satisfy
compliance
requirements.
November 2004
STEP
Facility schedules
an on-site
compliance
evaluation by an
accredited
independent
monitor. Monitor
verifies facility
compliance with
Production
Principles.
STEP 3
Monitor submits
evaluation reports
and
recommendations
to WRAP for
compliance
assessment.
WRAP issues
certifications to
qualified
facilities.
CERTIFICATION
SUBSEQUENT
VISITS
November 2004
Facility Profile
Production Principles Questionnaire
Facility Compliance Documentation Checklist
All required documents are found in the Production Facility Self-Assessment and
Monitoring Handbook.
B. The independent monitor will perform an on-site compliance evaluation at your facility.
The on-site compliance evaluation will verify whether your facility has the required
evidence to demonstrate compliance with the WRAP Production Principles.
C. After the independent monitor concludes the on-site compliance evaluation, the monitor
will inform the facility of the summary findings prior to departure. The independent
monitor will send a copy of the completed Facility Monitoring Report and certification
recommendation to the WRAP Certification Board.
Within sixty (60) business days of the date that the facility contracts a WRAP accredited
independent monitor, the independent monitor will give your facility one of the
following:
C. The WRAP Certification is granted to your facility for a period of one-year. The terms of
the certification will be determined by the WRAP Certification Board based on
established risk-based certification guidelines that include, but are not limited to, facility
performance, the facilitys process to obtain recommendation by an independent monitor,
independent monitors evaluation(s), and both the past practices and business
environment of the facility.
Your facility may receive an unannounced inspection consistent with the
certification guidelines during the period of certification.
At risk facilities are those that are determined to present more than a reasonable
degree of risk at maintaining full compliance with the WRAP Production
Principles. Facilities determined to be at risk will receive unannounced followup(s) until the facility establishes its performance of best practices in compliance
with WRAP Production Principles. .
All other certified facilities found to be in compliance with WRAP Production
Principles will be granted a standard one-year certification period during which
they may or may not receive an unscheduled visit during the year long
certification.
At the end of the original Certification Period, your facility can apply to re-certify the
facility. To re-certify, the facility must submit a non-refundable certification program
application fee and re-register in the certification program by visiting our website at
www.wrapapparel.org and clicking on Certification then on Re-Certification. You
will need a password and the factorys email address.
If you do not know your current certification or registration number, please enter the
email address you provided when you registered and we will look up your record.
November 2004
II.
This Handbook is a guide to your facilitys self-assessment process. Your facility may perform
the self-assessment in many different ways. The only mandatory requirements are:
1. A completed Production Facility Profile, providing pertinent data about the
facility;
2. An appropriate response for each question included in the Production Principles
Questionnaire;
3. The evidence outlined in the Facility Compliance Documentation Checklist or
suitable alternative evidence, to demonstrate compliance.
Facilities should review the WRAP Production Principles, complete and send to WRAP: the
Facility Profile (Appendix A); the Production Principles Questionnaire (Appendix B); and the
Facility Compliance Documentation List (Appendix C) to initiate the certification process.
A. Understanding the Principles
Read the Worldwide Responsible Apparel Production Principles.
Read this Production Facility Self-Assessment and Monitoring Handbook.
Send any questions to the WRAP. Contact information is listed on-line and on
the front cover of this Handbook.
B. Establishing Accountability for Compliance
Identify individuals responsible for performing the self-assessment.
Get the support of senior management to emphasize the importance of the
assessment process.
Tell employees of senior managements support, expectations, and responsibilities
in the WRAP Certification Program.
C. Reviewing Existing Practices
Determine whether your facility has the practices and evidence related to each
Principle and each question on the Production Principles Questionnaire. Use the
Compliance Documentation Checklist as a guide for evidence of compliance.
Review copies of all written manuals, bulletins, and procedures relating to the
labor practices, factory conditions, environmental and customs compliance
covered by the Principles.
Review internal procedures for supervising and monitoring the compliant
practices relating to the WRAP Production Principles.
November 2004
III.
These Worldwide Responsible Apparel Production Principles are core standards for production
facilities participating in the Worldwide Responsible Apparel Production Certification Program. The
Programs objective is to independently monitor and certify compliance with these socially
responsible global standards for manufacturing, and ensure that sewn products are produced under
lawful, humane and ethical conditions. Participating companies voluntarily agree that their
production and that of their contractors will be certified by the WRAP CERTIFICATION
PROGRAM as complying with these standards.
Compliance with Laws and Workplace Regulations Manufacturers of sewn products will comply
with laws and regulations in all locations where they conduct business.
Prohibition of Forced Labor Manufacturers of sewn products will not use involuntary or forced
labor indentured, bonded or otherwise.
Prohibition of Child Labor Manufacturers of sewn products will not hire any employee under the
age of 14, or under the age interfering with compulsory schooling, or under the minimum age
established by law, whichever is greater.
Prohibition of Harassment or Abuse
Manufacturers of sewn products will provide a work
environment free of harassment, abuse or corporal punishment in any form.
Compensation and Benefits Manufacturers of sewn products will pay at least the minimum total
compensation required by local law, including all mandated wages, allowances and benefits.
Hours of Work Hours worked each day, and days worked each week, shall not exceed the legal
limitations of the countries in which apparel is produced. Manufacturers of sewn products will
provide at least one day off in every seven-day period, except as required to meet urgent business
needs.
Prohibition of Discrimination Manufacturers of sewn products will employ, pay, promote, and
terminate workers on the basis of their ability to do the job, rather than on the basis of personal
characteristics or beliefs.
Health and Safety
Manufacturers of sewn products will provide a safe and healthy work
environment. Where residential housing is provided for workers, manufacturers of sewn products
will provide safe and healthy housing.
Freedom of Association and Collective Bargaining Manufacturers of sewn products will recognize
and respect the right of employees to exercise their lawful rights of free association and collective
bargaining.
November 2004
Environment Manufacturers of sewn products will comply with environmental rules, regulations
and standards applicable to their operations, and will observe environmentally conscious practices in
all locations where they operate.
Customs Compliance Manufacturers of sewn products will comply with applicable customs laws,
and in particular, will establish and maintain programs to comply with customs laws regarding illegal
transshipment of sewn products.
Security
Manufacturers of Sewn Products will maintain facility security procedures to
guard against the introduction of non-manifested cargo into outbound shipments (i.e. drugs,
explosives biohazards and /or other contraband).
PARTICIPATING ORGANIZATIONS:
AMERICAN APPAREL & FOOTWEAR ASSOCIATION (USA)
ASOCIACIN DOMINICANA DE ZONAS FRANCAS, INC. (DOMINICAN REPUBLIC)
ASOCIACIN GREMIAL DE EXPORTADORES DE PRODUCTOS NO TRADICIONALES
AGEXPRONT (GUATEMALA)
November 2004
IV.
A.
Introduction
The WRAP Certification Program requires that the participating facilities understand and
effectively demonstrate compliance with the core WRAP Production Principles to obtain
certification. WRAP requires that the participating facility satisfactorily completes and returns
the three written forms, which will facilitate your participation and successful certification in the
program. These three forms are the Production Facility Profile, the Production Principles
Questionnaire, and the Facility Compliance Documentation Checklist. The forms are included as
Appendices A, B, and C in this Production Facility Self-Assessment and Monitoring Handbook.
The Production Facility Profile (Appendix A) provides WRAP and the accredited independent
monitor that you will select, a base line of information about your manufacturing facility so that
we can better assess your level of compliance and facilitate your certification. The information
about your facility helps us to know a little about you and your operations as you begin the
certification process. Remember to include your email address to facilitate communication. The
Production Facility Profile is an important part of the Self-Assessment Package.
The Self-Assessment Production Principles Questionnaire (Appendix B) contains the minimum
Practices required of your facility to demonstrate compliance with the Principles. The first step
in the self-assessment process is for your facility to determine whether your current Practices
meet the minimum requirements of the core Production Principles. Your facility must be able to
respond appropriately to all of the questions in the Questionnaire, demonstrating verifiable
compliance before it proceeds with on-site compliance evaluation(s) by an accredited monitor.
This is the second component of the Self-Assessment Package to be completed by the facility.
The Facility Compliance Documentation Checklist (Appendix C) is the third and final
component of the Self-Assessment Package to be completed by the facility and returned to the
selected accredited monitor and WRAP. This Checklist demonstrates the documentation, which
the facility possesses and maintains, to verify compliance with the WRAP Production Principles.
B.
The independent monitor will assess your facilitys compliance with the Production Principles by
looking for evidence that management Practices (i.e., actual operations) satisfy the requirements
of the Production Principles Questionnaire.
Certification is based on a process approach to compliance. The Questionnaire is not a checklist
for compliance on any given day. The Questionnaire is an evaluation of whether the
management processes are in place to ensure ongoing compliance with the Principles.
For each question in the Questionnaire, your facility must be prepared to demonstrate that your
facility 1) has adopted (commitment), 2) has deployed (practicing), and 3) is monitoring
(maintaining) the required Practice to demonstrate compliance.
November 2004
10
There are certain types of evidence that are required for all questions on the Questionnaire. The
common evidence of compliance is listed below in Section IV.D. Additional specific evidence
of compliance required to demonstrate a particular Practice is detailed for each question in
Section IV.E.
C.
D.
Evidence of Compliance
To be in compliance with the Principles, your facility must be able to demonstrate the (1)
adoption (2) deployment, and (3) monitoring of required Practices as outlined below:
1. Adoption
Has your facility adopted the Practice?
Have individuals been assigned responsibility for the communication,
deployment, and monitoring of the Practice?
2. Deployment
Is the Practice being followed consistently?
Has sufficient time elapsed since adoption of the Practice to demonstrate
consistent use?
Is the Practice communicated and understood by relevant employees?
3. Monitoring
Does your facility routinely verify the effectiveness of the Practice?
Are deviations from the Practice identified, analyzed, and investigated?
Does your facility correct noncompliance in a timely manner?
The common evidence your facility must use to demonstrate the adoption, deployment and
monitoring of required Practices is described below. This evidence is mandatory for each
practice referred to in the Production Principles Questionnaire, unless designated when
appropriate. Additional specific evidence to demonstrate required Practices is detailed for the
relevant questions in the Questionnaire (Appendix B).
Below, you will find examples of evidence that would successfully demonstrate the adoption,
deployment, and monitoring of particular Practices (referenced to sample questions in the
Questionnaire). The examples provide illustrations only; they are not comprehensive.
November 2004
11
Adoption
Evidence of adoption:
November 2004
12
Deployment
Evidence of deployment:
November 2004
13
Monitoring
Evidence of monitoring:
d. Your facility identifies deviations from the Practice and corrects noncompliance in
a timely manner, when appropriate.
Evidence includes records of violations, modification of written policies and procedures,
training, and/or remedial action.
Example:
Your facility discovers during a review of payroll records that the local
minimum wage increase was implemented at your facility two weeks after the change
took effect under local law. Your facility corrects employee wage calculations going
forward and reimburses the wage underpayment (Questions 1.1, 5.1).
November 2004
14
Disciplinary action includes verbal warnings, written warnings (signed by the disciplined
employee and management, and maintained in personnel files), suspension, and
termination.
Example:
A production supervisor found using corporal punishment is appropriately
disciplined (Principle 4).
Note: Demonstrating your facility monitors the required Practices in any question will not be
enough to respond affirmatively to a question. Your facility must also demonstrate it has
adopted and deployed the required Practices in the question.
E.
The specific evidence plus the common evidence listed in Section IV.D is required to
demonstrate compliance with the Principles. If any required evidence from the common or
question-specific list is not present, your facility cannot respond affirmatively to the questions on
the Production Principles Questionnaire, unless appropriate alternative evidence of compliance is
present at your facility.
November 2004
15
V.
WRAP
CERTIFICATION PROGRAM
FACILITY PROFILE QUESTIONNAIRE
REPORT #
WRAP Control #
Provided by Monitor
Provided by WRAP
Date Issued:
Name of Production Facility:
Manufacturer ID number. This number is either the official tax number or manufacturer/industry
identification number issued to the facility by the appropriate government authority.
#
Region:
Physical Location Address:
Mailing Address:
Telephone #:
Fax #:
Contact Person:
Contacts Title:
E-mail Address:
Year Facility Established:
Name of Plant Manager:
Telephone #:
Fax #:
E-mail Address:________________________________
Articles Produced:
November 2004
16
COMPLETED BY:
Name:
Title:
Signature:
Date:
November 2004
17
VI.
WRAP
CERTIFICATION PROGRAM
PRODUCTION PRINCIPLES QUESTIONNAIRE
Principle 1: Compliance with Laws and Workplace Regulations Manufacturers of sewn
products will comply with laws and regulations in all locations where they conduct
business.
Question 1.1 Does your facility obtain current information on local and national laws and
regulations concerning each of the Principles, and does your facility promptly incorporate
this information in your business practices? ____Yes ____No
If No, please explain:______________________________________________________
_______________________________________________________________________
_______________________________________________________________________
1.2
Your facility obtains current information on local and national laws and regulations,
including laws and regulations on:
____Yes
____Yes
____Yes
____Yes
____Yes
____Yes
____Yes
____Yes
____Yes
____No
____No
____No
____No
____No
____No
____No
____No
____No
1.3
Does your facility have a qualified person responsible for informing the facility of
changes to laws and regulations, or access to current publications on national and local
labor laws? ____Yes ____No
1.4
On a timely basis, does your facility update your practices to incorporate revision
to existing laws and regulations? ____Yes ____No
1.5
During the previous two years, have any notices of noncompliance been issued against
this facility? ____Yes ____No
If Yes, please explain: _____________________________________________________
_______________________________________________________________________
November 2004
18
Principle 2: Prohibition of Forced Labor Manufacturers of sewn products will not use
involuntary or forced labor indentured, bonded or otherwise.
Question 2.1 Are all employees working at the facility voluntarily? ____Yes ____No
If No, please explain: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
2.2
Does your facility issue payment of wages directly to employees? ____Yes ____No
2.3
Do you have agreements for contracted security guards and/or job descriptions for
security employees that limit their tasks to normal security matters such as protection of
facility property or security for facility personnel? _____Yes _____No
2.4
Do employees have freedom of movement that is not impeded except for the protection
of facility property and security of facility personnel? _____Yes _____No
November 2004
19
Principle 3: Prohibition of Child Labor Manufacturers of sewn products will not hire
any employee under the age of 14, or under the age interfering with compulsory
schooling, or under the minimum age established by law, whichever is greater.
Question 3.1 Does your facility obtain proof of age documentation from all potential workers
prior to hiring and review the documentation for authenticity? ____Yes ____No
If No, please explain: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
3.2
Does your facility obtain and retain proof of age for each employee? ____Yes ____No
If Yes, please explain what documentation is used and how you verify its authenticity?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
3.3
Has your facility verified the employees stated age through the interview process?
____Yes ____No
November 2004
20
Principle 4:
Question 4.1 Does your facility effectively prohibit all forms of harassment, abuse and corporal
punishment? ____Yes ____No
If No, please explain: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
4.2
Does management sign statements affirming their understanding of your facilitys antiharassment and abuse polices? (If your facility has not required signed statements in the
past, evidence of statements signed on a prospective basis, i.e. from a certain date
forward, is acceptable.) ____Yes ____No
4.3
Does your facility communicate your policy on harassment and abuse to workers and
third party services (e.g., security guards, kitchen services) that will have significant
contact with facility employees? ____Yes ____No
4.4
November 2004
21
_____Cash
_____Auto pay
_____Check
_____Other
c.
_____Weekly
_____Monthly
_____Bi-weekly
_____Other
d.
What is the legal minimum wage required for this facility? __________
e.
_____Hourly
_____ Combination
For production piece rate workers, how does the facility assure they earn at least
the minimum wage?_________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
g.
November 2004
22
Principle 5:
h.
____Yes ____No
What are the breaks or rest periods during the day, including meal breaks?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
j.
k.
l.
Legally Mandated?
_____ insurance
____Yes ____No
____Yes ____No
_____ medical
____Yes ____No
____Yes ____No
____Yes ____No
_____ accident
____Yes ____No
____Yes ____No
_____ unemployment
____Yes ____No
____Yes ____No
_____ vacation
____Yes ____No
____Yes ____No
____Yes ____No
th
____Yes ____No
____Yes ____No
_____ meal
____Yes ____No
____Yes ____No
_____ transportation
____Yes ____No
____Yes ____No
November 2004
23
Principle 5:
m.
5.2
a.
b.
Are all employees receiving at least the minimum wage? ____Yes ____No
5.3
Does your facility prominently post legal minimum wage rates, benefit policies and
additional payment information in the native language(s) of your facilitys workers and
management personnel? ____Yes ____No
5.4
a.
Does your facility have, utilize and maintain an organized system of record
keeping (for example, a time clock)? ____Yes ____No
b.
Are these records kept for a period as required by law? ____Yes ____No
5.5
Does your facility provide all employees a pay record or stub that lists how their pay was
calculated including all components of pay? ____Yes ____No
5.6
Does your facility store payroll records (paper or electronic) in a secure manner
consistent with other business records and in accordance with regulations, or where
applicable, as required by law? ____Yes ____No
November 2004
24
Principle 6: Hours of Work Hours worked each day, and days worked each week, shall
not exceed the legal limitations of the countries in which sewn products are
produced. Manufacturers of sewn products will provide one day off in every sevenday period, except as required to meet urgent business needs.
Question 6.1 Does your facility ensure all work is performed in the factory, and employees do
not work more hours per day, and per week than legal limits? ____Yes ____No
If No, please explain: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
6.2
Are facility workers, at the time of hiring, made aware of facility policies and procedures,
legal limitations on the maximum hours of work per day, week and month, both regular
and overtime, and the maximum number of consecutive days they can legally be required
to work? ____Yes ____No
6.3
Does your facility have, utilize, and retain time records that reflect the day and date
employees worked, the number of hours worked by day, and the employees
acknowledgements? ____Yes ____No
If No, please explain: ___________________________________________________
_____________________________________________________________________
_____________________________________________________________________
6.4
November 2004
25
a.
Does your facility have the written policy visibly posted for all to see?
____Yes ____No
b.
7.3
Does your facility communicate the requirements of this principle to third parties
(industrial parks, export processing zones, free trade zones, etc.) that may recruit and
screen applicants on your behalf? ____Yes ____No
7.4
Have any discrimination charges been filed against the facility by employees, regulatory
agencies or any outside agency during the past two years? ____Yes ____No
If Yes, please explain: __________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
7.5
Does your facility have written policies that explicitly prohibit mandatory pregnancy
testing as a condition of employment or continued employment?
____Yes ____No
November 2004
26
Principle 8: Health and Safety Manufacturers of sewn products will provide a safe and
healthy work environment. Where residential housing is provided for workers,
manufacturers of sewn products will provide safe and healthy housing.
Question 8.1 Does your facility comply with national and local health and safety laws and
regulations, and properly track health and safety incidents? ____Yes ____No
If No, please explain: ______________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
8.2
a.
Does your facility ensure the workplace is operated and maintained in a safe and
healthy manner? ____Yes ____No
b.
Are exits locked during times when your facility is occupied that prevent free,
unobstructed exit from your facility? ____Yes ____No
c.
Are exits locked during times when your dormitories are occupied that prevent
free unobstructed exit from dormitories? ____Yes ____No ____N/A
d.
Are aisles and/or exits in the facility blocked restricting easy access to emergency
exits? ____Yes ____No
e.
f.
Does your facility have a written safety program including a fire safety plan?
____Yes ____No
g.
Does your facility have a written safety program including a fire safety plan for
the dormitories section?
____Yes ____No ____N/A
h.
Does your facility maintain first aid supplies as recommended by a local medical
provider or required by law? ____Yes ____No
i.
Are first aid supplies available and accessible to all areas of your facility?
____Yes ____No
j.
Is employee training conducted for first aid and safety? ____Yes ____No
k.
November 2004
27
Principle 8:
l.
m.
_________________________________________________________________
8.3
q.
Does your facility maintain a safety committee that includes both facility workers
and management?
____Yes ____No
r.
8.4
a.
Have any government agencies inspected your facility for compliance with safety
and health regulations during the past two years? ____Yes ____No
November 2004
28
b.
Principle 8:
8.5
a.
b.
c.
d.
Does your facility maintain documentation for chemical labeling, chemical usage
warnings, and proper handling instructions? ____Yes ____No
If No, please explain: ________________________________________________
__________________________________________________________________
__________________________________________________________________
8.6
8.7
a.
Does your facility have written emergency procedures to handle natural disasters,
fire emergencies, or industrial accidents? ____Yes ____No
b.
Does your facility have written emergency procedures to handle natural disasters,
fire emergencies, or industrial accidents for dormitories?
____Yes ____No ____N/A
a.
Have selected employees been trained on the proper use of fire extinguishers?
____Yes ____No
b.
Does your facility have an emergency evacuation plan in the native language
posted in view of your facility's workers? ____Yes ____No
c.
d.
e.
8.8
Has your facility conducted a hazard assessment to determine if any personal protective
equipment is required? ____Yes ____No
8.9
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Principle 8:
8.10
a.
Facility
_____ excellent
_____ good
_____ fair
_____ unacceptable
Dormitories
_____ excellent
_____ good
_____ fair
_____ unacceptable
c.
Dormitories
_____ excellent
_____ good
_____ fair
_____ unacceptable
November 2004
30
Principle 8:
8.11
a.
b.
8.12
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
November 2004
31
Does your facility discriminate against employees who form or participate in lawful
associations and/or collective bargaining? ____Yes ____No
If Yes, please explain: _____________________________________________________
________________________________________________________________________
________________________________________________________________________
9.3
Does your facility discriminate against those who choose not to join any association or
bargain collectively? ____Yes ____No
If Yes, please explain: _____________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
November 2004
32
Does your facility assess its ability to prevent and control harmful releases of industrial
waste into the environment? ____Yes ____No
If Yes, please explain how your facility does this: ______________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
10.3
Does your facility maintain a detailed plan for handling accidental release or discharge of
environmentally dangerous materials? ____Yes ____No
If Yes, please explain: ____________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
10.4
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Principle 11: Customs Compliance Manufacturers of sewn products will comply with
applicable customs laws and, in particular, will establish and maintain programs to
comply with customs laws regarding illegal transshipment of sewn products.
Question 11.1 Does your facility maintain an organized system of production documentation?
____Yes ____No
If Yes, please explain: _____________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
11.2
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
____Yes ____No
November 2004
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11.3
____Yes ____No
Product(s) verified
____Yes ____No
Purchasing company
____Yes ____No
Style number
____Yes ____No
Phase of production
____Yes ____No
____Yes ____No
11.4
Does your facility maintain an equipment inventory profile, including the number of
machines, types of machines, number of employees, daily production capacity?
____Yes ____No
11.5
Does your facility have a security program to ensure your finished products are not
altered, tampered or replaced during storage and shipping? ____Yes ____No
If Yes, please explain: _____________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
November 2004
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Principle 12: Security Manufacturers of Sewn Products will maintain facility security
procedures to guard against the introduction of non-manifested cargo into
outbound shipments (e.g. drugs, explosives bio hazards and /or other contraband).
Question 12.1 Does your facility have Practices to guard against the introduction of nonmanifested cargo (e.g drugs, explosives, biohazards, and/or other contraband?
____Yes ____No
If Yes, please explain: _____________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
12.2
12.3
12.4
Does your facility contact appropriate law enforcement authorities to coordinate your
drug enforcement and drug prevention practices with them? ____Yes ____No
12.5
Does your facility maintain secure premises to prevent the entry or shipment of nonmanifested cargo (e.g. drugs, explosives, biohazards, and/or other contraband)?
____Yes ____No
12.6
a.
b.
c.
Do visitors and employees wear identification tags at all times while on facility
premises or have them available on request? ____Yes ____No
d.
Does your facility escort visitors while in your facility, and control their
movements while in the shipping areas of your facility? ____Yes ____No
November 2004
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WRAP
CERTIFICATION PROGRAM
FACILITY COMPLIANCE DOCUMENTATION CHECKLIST
Report # _______________
Facility # _____________________
Provided by Monitor
Provided by WRAP
In preparation for the site visit, we request facility management to assemble the documents listed on the
chart below. The monitor will review these documents as part of the monitoring process. Facility
management must indicate on the list below if these documents are available. Monitor must indicate
documentation availability and monitor verification.
Facility
Yes
Document Type
Applicable Laws and Regulations (national and local)
Child labor
Restrictions on workers below the age of unrestricted
employment
Minimum wage
Maximum daily / weekly hours
Overtime hours and rate
Annual leave and required holidays
Other benefits and allowances (please specify)
Anti-Discrimination
Harassment or Abuse
Freedom of Association and Collective Bargaining
Health and Safety
Environment
Customs Compliance (transshipment)
Security
Other: (i.e., collective bargaining agreements, or labor management grievance procedures)
November 2004
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No
Monitor
N/A
Yes
No
Appendix C (Continued)
FACILITY COMPLIANCE DOCUMENTATION CHECKLIST
Document Type
Facility Policies, Procedures, and Documentation (Practices)
Internal operating policies and procedures
Personnel management policies and procedures
Employee handbook / terms and conditions of employment
Wage and hour policies
Time cards or other work hour support
Payroll records in this facility or other for the last one-year
(e.g., piece rate records, pay stubs, etc.)
Support for overtime calculations
Government Licenses, Certificates of Operation, Inspection
Reports re: sanitation, fire safety, worker safety, structural
safety, environmental compliance, etc.
Health and safety committee procedures and meeting
minutes
Machinery inspection / service logs
Policies / procedures on use of personal protective
equipment
Accident / injury log
Emergency medical procedures
Fire extinguisher inspection records
Evacuation plan
Other:
Worker Documentation
Personnel files (including job application, employment
contracts, discipline letters, etc.)
Personnel identification cards, birth certificates, or other
identification records (e.g., school records, official
immigration records)
Dormitories
Government Licenses, Certificates of Operation, Inspection
Reports re: sanitation, fire safety, structural safety, etc.
Dormitory rules and regulations
November 2004
38
Facility
Yes No
N/A
Monitor
Yes
No
Appendix C (Continued)
FACILITY COMPLIANCE DOCUMENTATION CHECKLIST
Facility
Yes No
Document Type
Contracts with Suppliers
Business Agreement(s) (Manufacturing and Subcontracting
Agreements)
Memorandum of Understanding (if applicable)
Labor Union Agreements (if applicable)
Transshipment
Purchase orders
Raw material invoices
Shipping and receiving documents
Production records
Cutting tickets
Sewing tickets
Employee time sheets
Quality control records
Invoices
Export documents (including quota/visa, invoice, bill of lading)
Outward Processing
Export documents
Origin documents
Customs papers
Import documents
Security
Carrier initiative participation records
Shipment arrival/departure records
Security check records
Shipping services profiles
November 2004
39
N/A
Monitor
Yes No
Appendix C (Continued)
FACILITY COMPLIANCE DOCUMENTATION CHECKLIST
Facility
Affirmation of Self-Assessment Requirements
Have you read and understood the WRAP Principles?
Do you have WRITTEN policies and procedures on the adoption,
deployment and monitoring of practices as required by
the WRAP Certification Program?
Do you have designated individual(s) for the communication,
deployment and monitoring of the required practices for the WRAP
Principles?
Do you have trained individuals responsible for the deployment
and monitoring of the specific WRAP practices, when appropriate?
November 2004
40
Yes
No
N/A
VIII.
WRAP
CERTIFICATION PROGRAM
EMPLOYEE INTERVIEW GUIDE
REPORT #
Facility #
Provided by Monitor
Provided by WRAP
____Yes ____No
41
November 2004
42
18. Do you punch in and out while at lunch or on break? ____Yes ____No
19. How are you paid? _______Hourly
_______Piece Rate
_______Salary
____Yes ____No
23. Are you required to pay for any materials or supplies or are you ever charged for any items
(i.e. housing, meals, etc.)? ____Yes ____No
If Yes, what? ____________________________________________________________
(test for reasonableness).
24. Are you aware of any legally mandated benefits that you are not receiving?
____Yes ____No
If Yes, what benefits? _____________________________________________________
25. Do you ever do any production work at home? ____Yes ____No
If Yes, please explain: _____________________________________________________
Potential Health and Safety Issues
26. Do you have fire drills? ____Yes ____No
If Yes, how often? ______________________________________________________
27. What would you do in the event of an emergency evacuation? ____________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
November 2004
43
November 2004
44
IX.
WRAP
CERTIFICATION PROGRAM
The Facility Monitoring Report will be used to summarize the verification compliance findings.
If a Corrective Action Plan (CAP) is issued, that both the monitor and the facility manager
believe is reasonable to ensure conformity with the Principles and local laws, it must be
indicated in the appropriate section of the Facility Monitoring Report. If no CAP is required, and
the facility is verified to be in compliance on the initial evaluation visit, the monitor must include
the Facility Certification Recommendation form with the findings to WRAP for review.
The Facility Monitoring Report should be used in the following manner:
Document any non-compliance issues on the form below (prior to the closing meeting);
Use the Report as an agenda during the closing meeting;
During the closing meeting, go through the facility monitoring visit findings with the
factory management, and try and agree upon a reasonable Corrective Action Plan,
including scheduled date for implementation and re-verification visit;
Document the Corrective Action Plan in the Report;
Both parties should sign and date the Report.
Please leave one copy of the CAP with the facility manager, retain one copy with the monitoring
program or working papers, and remit one copy to the WRAP Office. Once the facility is verified
to be in compliance with the WRAP Production Principles (including any/all CAPs and followup visits), the independent monitor must send to WRAP the final Facility Monitoring Report
with an accompanying Facility Certification Recommendation. No facility will be considered for
review without a completed and signed Facility Certification Recommendation and
accompanying report.
November 2004
45
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
46
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
47
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
48
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
49
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
50
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
51
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
52
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
53
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
54
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
55
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
56
WRAP
CERTIFICATION PROGRAM
FACILITY MONITORING REPORT
Report #____________________
Facility #______________________
(provide reference to national/local law, non-compliance, issue and details of corrective action)
National/Local Law:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Compliance/Non-Compliance Issues and Observations:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Corrective Action Required/Completed:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
November 2004
57
CERTIFICATION PROGRAM
(monitoring firm)
and hereby recommends it for certification under the WRAP Certification Program.
______________________________________________
________________________
Date
_____________________________________
_____________________________
____________________________
_____________________________
(WRAP Approval)
Date
November 2004
58
CERTIFICATION PROGRAM
RECAP BOX
Name of Facility:
Address of Facility:
Name and Phone No.
of Facility Contact:
Brief Description of
Product Made at
Facility:
Brief Description of
Community in which
Facility is located:
Number of
Employees:
Direct:
Indirect:
Mgmt/Admin.: Male:
No. of Employees
Interviewed:
If negative comments
from employee(s)
were offered during
interview, please
provide specific
comments (add page
to report, if
necessary).
November 2004
59
Female:
Brief Description of
Dormitory
Conditions, If Any:
Description of
Additional Services
Provided to
Employees (e.g.,
cafeteria, etc.)
Name of Monitor:
Name of Monitor
Firm:
Please summarize or
list any potential risk
factors that were
found in the factory
during the audit:
Date of compliance
Visit:
A closing meeting has been performed; the findings described in the Facility Monitoring Report
were discussed and agreed upon, including any/all Corrective Action Plans.
___________________________________
_______________________
Signature of Monitor
Date
___________________________________
________________________
Date
___________________________________
________________________
November 2004
Title of Official
60
XI.
GLOSSARY
WRAP
WRAP is the registered trademark acronym of the Worldwide Responsible Apparel Production,
the non-profit organization that administers the Certification Program. The Worldwide
Responsible Apparel Production Certification Program is a factory certification program based
on the WRAP Production Principles, designed to ensure that sewn products are manufactured
in lawful, humane, and ethical conditions throughout the world.
WRAP Production Principles
The WRAP Principles are the twelve core global production standards for manufacturing
facilities throughout the world that voluntarily participate in the Certification Program, designed
to ensure that the manufacturing is performed under lawful, humane and ethical conditions.
Certification Guidelines
The criteria used to consider the terms of certification as either normal or risk-based. The
guidelines provide for annual certification valid for both normal and risk-based classifications.
Those production facilities determined by the WRAP Certification Board to be at risk of
maintaining compliance are subject to a mandatory unscheduled, unannounced follow-up visit by
WRAP accredited monitor. The guidelines are issued and determined exclusively by the WRAP
Certification Board.
Certification Board
The Certification Board of the Worldwide Responsible Apparel Production is comprised of the
independent WRAP Board of Directors and Executive Officer(s), and is responsible for the
governance of the Certification Program.
Corrective Action Plan
The Corrective Action Plan is the required plan of remediation to be implemented by a
participating manufacturing facility, if it is determined that the participating facility is not in
compliance with the adoption, deployment and monitoring of any one, or more of the WRAP
Principles. The Corrective Action Plan is determined, created and issued by the accredited
independent monitor who performs the on-site compliance evaluation. Once issued, only the
Certification Board has the authority, if deemed necessary, to alter the Corrective Action Plan.
Evidence of Compliance
The Evidence of Compliance includes all the required specific and supplementary documentation
and practices, which can demonstrate a manufacturing facilitys adoption, deployment and
monitoring of the WRAP Principles. This includes, but is not limited to, the physical evidence,
management policies and practices at a participating manufacturing facility.
Facility
Facility refers to a factory, manufacturing plant, or other production area where product is made.
November 2004
61
November 2004
62
Practices
For the purposes of the WRAP manuals and processes, Practices means those actions,
including but not limited to, the practices, policies and procedures that management performs
or requires at the manufacturing facility to conduct its business. Management Practices are used
as evidence of compliance for the adoption, deployment, and monitoring of the WRAP
Principles.
Risk-Based Certification
Risk-Based Certification is the certification granted to a participating manufacturing facility
when the WRAP Certification Board determines the facility presents a risk to sustained
compliance with the WRAP Production Principles. Risk-Based Certification is only an
administrative determination and the Certificate of Compliance is issued annually with
mandatory unscheduled follow-up monitoring visits by a WRAP accredited monitor. After two
successive years of verified uninterrupted compliance, a risk-based facility may have its riskbase classification reviewed by the WRAP Certification Board. If a positive review is concluded,
the WRAP Certification Board can remove the participating facility from the risk-based
classification and permit full certification. Factors of risk include, but are not limited to, the
Risk-Based Criteria.
Risk-Based Criteria
Risk-Based Criteria are the relevant factors and extenuating circumstances considered by the
WRAP Certification Board in its certification review of a participating manufacturing facility.
These factors include, but are not limited to: the facilitys past and present management
performance, the facilitys process to obtain recommendation by an independent monitor, and
both the past practices and regional/local business environment of the facility.
Production Principles Questionnaire
The Questionnaire denotes the minimum Practices required of your facility to demonstrate
compliance with the WRAP Production Principles. If your facility is unable to answer yes to
any of the questions in the Production Principles Questionnaire, your facility must establish the
required Practice before it can proceed with the WRAP Evaluation and Certification. Sample
models of practices and policies can be found in the Production Facility Policies and Procedures
Manual available upon request by participating manufacturers.
Subcontracting Facility
Defined as any manufacturer that produces under contract for a participating manufacturing
facility. The work performed and/or produced by the Subcontracting Facility contributes or is a
component of the product of the participating manufacturing facility.
November 2004
63