Manual de Service
Manual de Service
Manual de Service
FIELD SERVICE
Standard controller
General ........................................................................................................................... 1 Maintenances.................................................................................................................. 3 Troubleshooting............................................................................................................. 19
PC-106/205
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 17 Troubleshooting............................................................................................................. 21
PC-406
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting........................................................................................................ 21 Troubleshooting............................................................................................................. 27
FS-519/PK-515/OT-602
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 7 Adjustment/Setting........................................................................................................ 59 Troubleshooting............................................................................................................. 67
MT-502
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Troubleshooting .............................................................................................................. 7
SD-505
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 3 Adjustment/Setting ....................................................................................................... 25 Troubleshooting ............................................................................................................ 33
FS-609/PK-501
General ........................................................................................................................... 1 Maintenance ................................................................................................................... 5 Adjustment/Setting ....................................................................................................... 33 Troubleshooting ............................................................................................................ 59
ii
IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians. Changes may have been made to this product to improve its performance after this Service Manual was printed. Accordingly, KMBT does not warrant, either explicitly or implicitly, that the information contained in this service manual is complete and accurate. The user of this service manual must assume all risks of personal injury and/or damage to the product while servicing the product for which this service manual is intended. Therefore, this service manual must be carefully read before doing service work both in the course of technical training and even after that, for performing maintenance and control of the product properly. Keep this service manual also for future service.
:Precaution when servicing the product. :Prohibition when servicing the product. :Direction when servicing the product.
S-1
SAFETY WARNINGS
[1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. the points listed below are not exhaustive, but they illustrate the reasoning behind this policy.
Using any fuse or thermostat not specified by KMBT. Safety will not be assured, leading to a risk of fire and injury. Disabling fuse functions or bridging fuse terminals with wire, metal clips, solder or similar object. Disabling relay functions (such as wedging paper between relay contacts)
Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be assured, leading to a risk of fire and injury. Making any modification to the product unless instructed by KMBT Using parts not specified by KMBT
S-2
kw
S-3
kw
S-4
Check whether the power cord is damaged. Check whether the sheath is damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plug and connector on each end) specified by KMBT. Using the damaged power cord may result in fire or electric shock. Do not bundle or tie the power cord. Overheating may occur there, leading to a risk of fire.
Check whether dust is collected around the power plug and wall outlet. Using the power plug and wall outlet without removing dust may result in fire. Do not insert the power plug into the wall outlet with a wet hand. The risk of electric shock exists. When unplugging the power cord, grasp the plug, not the cable. The cable may be broken, leading to a risk of fire and electric shock.
S-5
Wiring WARNING
Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists.
When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result. 2. Installation Requirements
S-6
Ventilation CAUTION
The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a. When the product is used in a poorly ventilated room b. When taking a lot of copies c. When using multiple products at the same time
Stability CAUTION
Be sure to lock the caster stoppers. In the case of an earthquake and so on, the product may slide, leading to a injury.
S-7
S-8
S-9
S-10
S-11
S-12
5.1
*at laser aperture of the print head unit This product employs a Class 3B laser diode that emits an invisible laser beam. The laser diode and the scanning polygon mirror are incorporated in the print head unit. The print head unit is NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances.
A02EP0C001DA
S-13
SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) This machine is certified as a Class 1 Laser product under Radiation Performance Standard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration of the U.S. Department of Health and Human Services (DHHS). This means that the device does not produce hazardous laser radiation. The label shown on page S-16 indicates compliance with the CDRH regulations and must be attached to laser products marketed in the United States.
.
CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength All Areas CAUTION Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. semiconductor laser Maximum power of the laser diode Wavelength Denmark ADVARSEL Usynlig laserstrling ved bning, nr sikkerhedsafbrydere er ude af funktion. Undg udsttelse for strling. Klasse 1 laser produkt der opfylder IEC60825-1 sikkerheds kravene. halvlederlaser Laserdiodens hjeste styrke blgelngden 30 mW 775-800 nm 30 mW 775-800 nm 30 mW 775-800 nm
S-14
SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! Laitteen kyttminen muulla kuin tss kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. puolijohdelaser Laserdiodin suurin teho aallonpituus 30 mW 775-800 nm
VARNING! Om apparaten anvnds p annat stt n i denna bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. halvledarlaser Den maximala effekten fr laserdioden vglngden 30 mW 775-800 nm
VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttomlle lasersteilylle. l katso steeseen.
VARNING! Osynlig laserstrining nr denna del r ppnad och sprren r urkopplad. Betrakta ej strien. Norway ADVERSEL Dersom apparatet brukes p annen mte enn spesifisert i denne bruksanvisning, kan brukeren utsettes fr unsynlig laserstrlning, som overskrider grensen for laser klass 1. halvleder laser Maksimal effekt till laserdiode blgelengde 30 mW 775-800 nm
S-15
5.2
A laser safety label is attached to the inside of the machine as shown below.
A02EP0E003DA
5.3
A laser caution label is attached to the outside of the machine as shown below.
A02EP0C004DA
S-16
5.4
When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC drum, be sure first to turn the printer OFF. If the job requires that the printer be left ON, take off your watch and ring and wear laser protective goggles. A highly reflective tool can be dangerous if it is brought into the laser beam path. Use utmost care when handling tools on the users premises. The Print head is not to be disassembled or adjusted in the field. Replace the unit or Assembly including the control board. Therefore, remove the laser diode, and do not perform control board trimmer adjustment.
S-17
CAUTION
The area around the fusing unit is extremely hot. Touching any part other than those indicated may result in burns.
WARNING
Do not burn used toner cartridges. Toner expelled from the fire is dangerous.
WARNING
Do not position the used waste toner box so that it is standing on end or tilted, otherwise toner may spill.
CAUTION
Do not burn the used waste toner box. Toner expelled from the from the fire is dangerous.
WARNING
Do not burn used Imaging Units. Toner expelled from the fire is dangerous.
A02EP0E009DA
S-18
High voltage
This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.
High voltage
This area generates high voltage. Be careful not to touch here when the power is turned ON to avoid getting an electric shock.
A02EP0E008DA
CAUTION: You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or soiled and therefore the caution cannot be read, contact our service office.
S-19
S-20
C-1
B. Brand name The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.
C. Feeding direction When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding. Short edge feeding will be identified with [S (abbreviation for Short edge feeding)] on the paper size. No specific notation is added for the long edge feeding. When the size has only the short edge feeding with no long edge feeding, [S] will not be added to the paper size. <Sample notation>
Paper size A4 A3 Feeding direction Long edge feeding Short edge feeding Short edge feeding Notation A4 A4S A3
C-2
SERVICE MANUAL
FIELD SERVICE
Revision history
After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
Revision mark: To indicate clearly a section revised, show 1 to the left of the revised section. A number within 1 represents the number of times the revision has been made. To indicate clearly a section revised, show 1 in the lower outside section of the corresponding page. A number within 1 represents the number of times the revision has been made. NOTE Revision marks shown in a page are restricted only to the latest ones with the old ones deleted. When a page revised in Ver. 2.0 has been changed in Ver. 3.0: The revision marks for Ver. 3.0 only are shown with those for Ver. 2.0 deleted. When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are.
Error corrections of the description for the low power/sleep mode setting. Error corrections of the toner cartridge life value
1
Revision mark
Description addition of function enhancement 1, error corrections Issue of the first edition Descriptions of revision
Maintenance
3. 3.1 Periodical check ...................................................................................................... 9 Maintenance items................................................................................................ 9 Main body ..................................................................................................... 9 PC-106/205/406 .......................................................................................... 11 FS-519 ........................................................................................................ 11 FS-609 ........................................................................................................ 11 Replacement parts...................................................................................... 12 Cleaning parts............................................................................................. 13 Life value of consumables and parts........................................................... 14 Conditions for life specifications values....................................................... 15 Control causing inhibited printing for one part when an inhibited-printing event occurs in another part........................................................................ 15 Cleaning of the electrostatic charger wire................................................... 16 Cleaning of the timing roller ........................................................................ 16 3.1.1 3.1.2 3.1.3 3.1.4 3.2 3.2.1 3.2.2 3.3 3.3.1 3.3.2 3.3.3 3.4
3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 3.4.6 3.4.7 3.4.8 3.4.9 3.4.10 3.4.11 3.4.12 3.4.13 3.4.14
Cleaning of the area around the waste toner collecting port....................... 17 Cleaning of the duplex transport rollers ...................................................... 17 Replacing the paper feed tray 2 feed roller/paper feed tray 2 pick-up roller 18 Replacing the paper feed tray 2 separation roller assy ............................... 21 Replacing the paper feed tray 3 feed roller/paper feed tray 3 pick-up roller 22 Replacing the paper feed tray 3 separation roller assy ............................... 25 Replacing the paper feed tray 1 feed roller ................................................. 26 Replacing the paper feed tray 1 separation roller assy ............................... 28 Replacing the waste toner box.................................................................... 29 Replacing the transfer roller unit ................................................................. 30 Replacing the imaging unit.......................................................................... 31 Replacing the ozone filter............................................................................ 35
Maintenance
General
magicolor 8650
CONTENTS
Replacing the toner cartridge ..................................................................... 35 Replacing the transfer belt unit ................................................................... 37 Cleaning of the image transfer entrance guide ........................................... 39 Cleaning of the IDC/registration sensor/MK,YC ......................................... 39 Replacing the fusing unit ............................................................................ 40
Service tool ........................................................................................................... 42 Service material list ............................................................................................ 42 CE tool list .......................................................................................................... 43 Print materials .................................................................................................... 44 Imaging unit single parts (IU)...................................................................... 44 Toner cartridge single parts (T/C) ............................................................... 44 Waste toner box.......................................................................................... 44 Maintenance kit........................................................................................... 44
General
4.3
Firmware upgrade................................................................................................. 45 Outline ................................................................................................................ 45 Preparations for firmware rewriting by Windows Command Prompt .................. 45 Service environment ................................................................................... 45 Writing into the compact flash..................................................................... 45 Updating method ........................................................................................ 48 Action when data transfer fails.................................................................... 50 Outline ........................................................................................................ 51 Service environment ................................................................................... 51 Preparations for firmware rewriting ............................................................. 51 Firmware update procedure........................................................................ 54 Error code list for the Internet ISW ............................................................. 56 Outline ........................................................................................................ 59
Maintenance
5.1 5.2
Adjustment / Setting
Troubleshooting
Firmware update by customer ............................................................................ 59 Other ..................................................................................................................... 61 Disassembly/adjustment prohibited items .......................................................... 61 Disassembly/assembly/cleaning list (other parts) .............................................. 62 Disassembly/assembly parts list................................................................. 62 Cleaning parts list ....................................................................................... 64 Front door ................................................................................................... 65 Upper front cover ........................................................................................ 66 Right front cover/1....................................................................................... 67
6.2.1 6.2.2
Appendix
6.3
Disassembly/assembly procedure...................................................................... 65
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Field Service Ver. 2.0 Nov. 2007 6.3.4 6.3.5 6.3.6 6.3.7 6.3.8 6.3.9 6.3.10 6.3.11 6.3.12 6.3.13 6.3.14 6.3.15 6.3.16 6.3.17 6.3.18 6.3.19 6.3.20 6.3.21 6.3.22 6.3.23 6.3.24 6.3.25 6.3.26 6.3.27 6.3.28 6.3.29 6.3.30 6.3.31 6.3.32 6.3.33 6.3.34 6.3.35 6.3.36 6.3.37 6.3.38 6.3.39 6.3.40 Right front cover/2....................................................................................... 67 Left cover .................................................................................................... 69 Rear left cover............................................................................................. 70 Exit cover .................................................................................................... 70 Rear right cover/1........................................................................................ 71 Rear right cover/2........................................................................................ 71 Paper feed tray 1 front cover, Paper feed tray 1 rear cover ......................... 72 Upper rear cover ......................................................................................... 72 Rear cover/1, Rear cover/2. ........................................................................ 73 Lower rear cover/1, lower rear cover/2........................................................ 73 Vertical transport door................................................................................. 73 Control panel assy ...................................................................................... 74 Output tray .................................................................................................. 74 Paper feed tray 2......................................................................................... 75 Paper feed tray 3......................................................................................... 75 Front cover .................................................................................................. 76 PH unit ........................................................................................................ 78 Paper feed tray 1 unit .................................................................................. 83 Main drive unit............................................................................................. 84
Adjustment / Setting Appendix Troubleshooting Maintenance General magicolor 8650
Transport drive unit ..................................................................................... 86 Fusing drive unit.......................................................................................... 89 Hopper drive unit (C/K, Y/M) ....................................................................... 91 Right door assy ........................................................................................... 92 PH relay board (PHREYB) .......................................................................... 95 DC power supply (DCPU) ........................................................................... 97 Printer control board (PRCB) ...................................................................... 99 MFP board (MFPB) ................................................................................... 101 PWB box ................................................................................................... 103 High voltage unit (HV) ............................................................................... 105 Service EEPROM board (SV ERB)........................................................... 106 SODIMM/1, SODIMM/2 ............................................................................ 108 JMP board (JMPB).................................................................................... 108 NVRAM board (NRB) ................................................................................ 109 Paper feed tray 2 paper FD size detect board (PSDTB/1) ........................ 109 Paper feed tray 3 paper FD size detect board (PSDTB/2) ........................ 110 Transport motor (M1) ................................................................................ 111 Color PC motor (M2) ................................................................................. 111
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Fusing motor (M5) .................................................................................... 112 Switchback motor (M6) ............................................................................. 113 Duplex transport motor (M7)..................................................................... 114 Fusing retraction motor (M12) .................................................................. 115 Paper feed tray 2 lift-up motor (M8) .......................................................... 116 Paper feed tray 3 lift-up motor (M9) .......................................................... 117 Toner supply motor/CK (M3)..................................................................... 119 Toner supply motor/YM (M4) .................................................................... 119 Paper feed tray 1 paper feed clutch (CL1) ................................................ 120 Paper feed tray 3 vertical transport clutch (CL3) ...................................... 121 Paper feed tray 3 paper feed clutch (CL2) ................................................ 122 Paper feed tray 1 feed clutch (CL4) .......................................................... 122 Transfer belt retraction clutch (CL7).......................................................... 123 Developing clutch/K (CL5) ........................................................................ 123 Tim. roller clutch (CL6) ............................................................................. 124 IDC registration sensor/MK (IDCS/MK), IDC registration sensor/YC (IDCS/YC) ..................................................... 125 Transfer belt unit ....................................................................................... 127 PH window Y,M,C,K .................................................................................. 127 Paper feed tray 2 feed roller, paper feed tray 2 pick-up roller, paper feed tray 1 separation roller ..................................................................................... 128 Paper feed tray 3 feed roller, paper feed tray 3 pick-up roller, paper feed tray 3 separation roller ..................................................................................... 129 Paper feed tray 3 transport roller .............................................................. 130 Paper feed tray 1 feed roller...................................................................... 130 Paper feed tray 1 separation roller............................................................ 130
General
Maintenance
6.4.1
Adjustment / Setting
Troubleshooting
Adjustment/Setting
7. 8. 8.1 8.2 8.3 How to use the adjustment section ..................................................................... 131 Utility Mode ......................................................................................................... 132 Control Panel.................................................................................................... 132 Utility Mode function tree .................................................................................. 133 Utility Mode function setting procedure ............................................................ 140 Procedure ................................................................................................. 140 Cancelling the settings.............................................................................. 140 Changing the settings on the setting menu .............................................. 140
Appendix
iv
Field Service Ver. 2.0 Nov. 2007 8.6 8.7 Settings in Paper Tray....................................................................................... 143 User setting function setting procedure ............................................................ 145 Print Reports ............................................................................................. 145 Consumables ............................................................................................ 148 System Settings ........................................................................................ 148 Printer Settings ......................................................................................... 151 System Settings ........................................................................................ 157 Network Settings ....................................................................................... 158 Printer Settings ......................................................................................... 177 System Connection ................................................................................... 177 Security Settings ....................................................................................... 179 User Box Settings ..................................................................................... 187 Auth Device Setting................................................................................... 188 Expert Adjustment..................................................................................... 189 Option Settings ......................................................................................... 197 Firmware Update ...................................................................................... 198
Maintenance Appendix Troubleshooting Adjustment / Setting General magicolor 8650
8.7.1 8.7.2 8.7.3 8.7.4 8.8 8.8.1 8.8.2 8.8.3 8.8.4 8.9 8.9.1 8.9.2 8.9.3 8.9.4 8.9.5 8.9.6 9. 10.
8.10 Banner Printing................................................................................................. 198 Adjustment item list ............................................................................................. 200 Service Mode ...................................................................................................... 202 10.1.1 10.1.2 10.1.3 Procedure ................................................................................................. 202 Exiting ....................................................................................................... 203 Changing the setting value in Service Mode functions ............................. 203
10.2 Service Mode function tree............................................................................... 204 10.3 System Settings................................................................................................ 209 10.3.1 10.3.2 10.3.3 10.3.4 10.3.5 10.3.6 10.3.7 10.3.8 10.3.9 Destination ................................................................................................ 209 Enter Serial No.......................................................................................... 209 Initialize ..................................................................................................... 210 Foolscap Size............................................................................................ 210 Dont go to Sleep ...................................................................................... 210 Image Controller ....................................................................................... 211 Unit Replacement ..................................................................................... 211 LCT Size Setting ....................................................................................... 212 Data Capture............................................................................................. 212
10.3.10 Software SW Setting ................................................................................. 214 10.3.11 Enter Setup Date ...................................................................................... 215
Field Service Ver. 2.0 Nov. 2007 10.3.12 Comm. System ......................................................................................... 215
magicolor 8650
10.3.13 Option Setting ........................................................................................... 215 10.3.14 Maintenance Ctr ....................................................................................... 216 10.3.15 IU Yield Setting ......................................................................................... 216 10.3.16 Change Warmup Time.............................................................................. 217 10.3.17 Status LED Setting ................................................................................... 217 10.3.18 Toner Near Empty..................................................................................... 218 10.3.19 Auth. Device Setting ................................................................................. 218
General
10.3.20 Inferior Cut ................................................................................................ 218 10.4 Clear Counter ................................................................................................... 219 10.4.1 10.4.2 10.4.3 10.4.4 Yield Counter ............................................................................................ 219 JAM........................................................................................................... 219 Counter Service Called............................................................................. 219 Warning .................................................................................................... 219 Counter for Mode ...................................................................................... 219 Time Series Ser Call................................................................................. 220 Time series JAM ....................................................................................... 220 Management List ...................................................................................... 221 Adjustment List ......................................................................................... 221
Maintenance
Adjustment / Setting
10.6 Machine Status................................................................................................. 222 10.7 Test Mode ......................................................................................................... 223 10.7.1 10.7.2 10.7.3 10.7.4 Procedure for test pattern output .............................................................. 223 Running Mode .......................................................................................... 223 Gradation Pattern ..................................................................................... 223 Halftone Pattern........................................................................................ 224 Fusing Temperature.................................................................................. 225 Fusing Speed............................................................................................ 226 Printer Area............................................................................................... 227 Printer Resist Loop ................................................................................... 232 Color Registration Adjustment .................................................................. 233 LD adjustment........................................................................................... 234 1st Tray Adjust .......................................................................................... 235 Exhaust Fan Delay.................................................................................... 235 Dmax Density ........................................................................................... 236 TCR Level Setting..................................................................................... 236
Troubleshooting
10.8 Machine Adjustment......................................................................................... 225 10.8.1 10.8.2 10.8.3 10.8.4 10.8.5 10.8.6
Appendix
vi
Field Service Ver. 2.0 Nov. 2007 10.9.3 10.9.4 10.9.5 10.9.6 10.9.7 10.9.8 Background Margin ................................................................................... 237 Transfer Output Adj ................................................................................... 237 Stabilization............................................................................................... 238 Density Adjustment ................................................................................... 239 Replenish Toner ........................................................................................ 239 Bias Choice............................................................................................... 239
magicolor 8650 Appendix Troubleshooting Adjustment / Setting Maintenance General
10.10 Finisher Adjust .................................................................................................. 240 10.10.1 CB-FN Adjust ............................................................................................ 240 10.10.2 FN-X3 Adjust............................................................................................. 240 10.10.3 Punch Option ............................................................................................ 240 10.11 Internet ISW...................................................................................................... 241 10.11.1 Internet ISW Set........................................................................................ 241 10.11.2 HTTP Settings........................................................................................... 241 10.11.3 FTP Settings ............................................................................................. 242 10.11.4 Forward Access Set .................................................................................. 243 10.11.5 Download .................................................................................................. 244 10.12 Settings in the Enhanced Security.................................................................... 245 10.12.1 Admin. Password ...................................................................................... 245 10.12.2 Service Password ..................................................................................... 245 10.12.3 Data Backup.............................................................................................. 245 10.12.4 Admin. Auth Lock REL .............................................................................. 246 10.12.5 Release time ............................................................................................. 246 10.13 CS Remote Care .............................................................................................. 247 10.13.1 Outlines ..................................................................................................... 247 10.13.2 Setting up the CS Remote Care ............................................................... 247 10.13.3 Software SW setting for CS Remote Care ................................................ 250 10.13.4 Setup confirmation .................................................................................... 255 10.13.5 Calling the maintenance ........................................................................... 255 10.13.6 Calling the center from the administrator .................................................. 255 10.13.7 Checking the transmission log .................................................................. 255 10.13.8 Detail on settings ...................................................................................... 256 10.13.9 List of the CS Remote Care error code..................................................... 262 10.13.10 Troubleshooting for CS Remote Care ....................................................... 266 11. Procedure for resetting........................................................................................ 267 11.1 Trouble resetting ............................................................................................... 267 11.2 Contents to be cleared by reset function .......................................................... 267 12. Mechanical adjustment ....................................................................................... 268 12.1 Mechanical adjustment of the paper feed section ............................................ 268
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Skew adjustment of the tray 2, 3............................................................... 268 Centering adjustment of the tray 2, 3........................................................ 269 Adjustment of the tray 1 paper size unit.................................................... 270 Skew adjustment....................................................................................... 271
Troubleshooting
13.
General
Jam display ......................................................................................................... 273 13.1.1 Misfeed display resetting procedure ......................................................... 274
13.1 Misfeed display ................................................................................................. 273 13.2 Sensor layout.................................................................................................... 275 13.3 Solution ............................................................................................................ 276 13.3.1 13.3.2 Initial check items ..................................................................................... 276 Solution when paper curl occurs............................................................... 276 Misfeed at tray 2 feed section ................................................................... 277 Misfeed at tray 3 feed section ................................................................... 278 Misfeed at tray 1 feed section ................................................................... 279 Misfeed at duplex pre-registration section ................................................ 280 Misfeed at tray 3 vertical transport section ............................................... 281 Misfeed at 2nd image transfer section ...................................................... 282 Misfeed at exit section .............................................................................. 283
Maintenance
Adjustment / Setting
13.3.8 13.3.9
13.3.10 Misfeed at duplex transport section .......................................................... 284 13.3.11 Controller jam ........................................................................................... 285 14. Malfunction code................................................................................................. 286 14.1.1 Alert code list ............................................................................................ 286 P-5: IDC sensor (front) failure ................................................................... 288 P-28 IDC sensor (rear) failure................................................................... 288 P-6: Cyan imaging unit failure................................................................... 288 P-7: Magenta imaging unit failure ............................................................. 288 P-8: Yellow imaging unit failure ................................................................. 288 P-9: Black imaging unit failure .................................................................. 288 P-21: Color regist test pattern failure ........................................................ 289 P-22: Color regist adjust failure................................................................. 289 P-27: Secondary transfer ATVC failure ..................................................... 289 14.1 Alert code ......................................................................................................... 286 14.2 Solution ............................................................................................................ 288 14.2.1 14.2.2 14.2.3 14.2.4 14.2.5 14.2.6
Troubleshooting
Appendix
14.2.10 P-30: Color PC drive sensor malfunction.................................................. 290 14.2.11 P-31: Black PC drive sensor malfunction.................................................. 290
viii
Field Service Ver. 2.0 Nov. 2007 14.3 Trouble code ..................................................................................................... 291 14.3.1 Trouble code list ........................................................................................ 291 14.4 How to reset...................................................................................................... 313 14.5 Solution............................................................................................................. 314 14.5.1 14.5.2 14.5.3 14.5.4 14.5.5 14.5.6 14.5.7 14.5.8 14.5.9 C0202: Tray 2 feeder up/down abnormality............................................... 314 C0204: Tray 3 feeder up/down abnormality............................................... 314 C0211: Tray 1 feeder up/down abnormality............................................... 315 C0301: Suction fan motors failure to turn ................................................. 315 C2151: Secondary transfer roller pressure welding alienation.................. 316 C2152: Transfer belt pressure welding alienation ..................................... 316 C2164: PC charge malfunction ................................................................. 317 C2253: Color PC motors failure to turn .................................................... 317 C2254: Color PC motors turning at abnormal timing ............................... 317
Maintenance Appendix Troubleshooting Adjustment / Setting General magicolor 8650
14.5.10 C225D: Color dev. unit engagement/disengagement failure..................... 318 14.5.11 C2351: K toner suction fan motors failure to turn ..................................... 318 14.5.12 C2451: Release new transfer belt unit ...................................................... 319 14.5.13 C2551: Abnormally low toner density detected cyan TCR sensor ............ 319 14.5.14 C2553: Abnormally low toner density detected magenta TCR sensor ..... 319 14.5.15 C2555: Abnormally low toner density detected yellow TCR sensor.......... 319 14.5.16 C2552: Abnormally high toner density detected cyan TCR sensor .......... 320 14.5.17 C2554: Abnormally high toner density detected magenta TCR sensor .... 320 14.5.18 C2556: Abnormally high toner density detected yellow TCR sensor ........ 320 14.5.19 C2557: Abnormally low toner density detected black TCR sensor ........... 320 14.5.20 C2558: Abnormally high toner density detected black TCR sensor.......... 321 14.5.21 C2559: Cyan TCR sensor adjustment failure............................................ 321 14.5.22 C255A: Magenta TCR sensor adjustment failure...................................... 321 14.5.23 C255B: Yellow TCR sensor adjustment failure.......................................... 321 14.5.24 C255C: Black TCR sensor adjustment failure........................................... 321 14.5.25 C2650: Main backup media access error.................................................. 322 14.5.26 C2651: EEPROM access error (IU C)....................................................... 323 14.5.27 C2652: EEPROM access error (IU M) ...................................................... 323 14.5.28 C2653: EEPROM access error (IU Y)....................................................... 323 14.5.29 C2654: EEPROM access error (IU K)....................................................... 323 14.5.30 C2A01: EEPROM access error (TC C) ..................................................... 323 14.5.31 C2A02: EEPROM access error (TC M)..................................................... 323 14.5.32 C2A03: EEPROM access error (TC Y) ..................................................... 323 14.5.33 C2A04: EEPROM access error (TC K) ..................................................... 323 14.5.34 C3101: Fusing roller separation failure ..................................................... 324
ix
Field Service Ver. 2.0 Nov. 2007 14.5.35 C3201: Fusing motor failure to turn .......................................................... 324
magicolor 8650
14.5.36 C3202: Fusing motor turning at abnormal timing ..................................... 324 14.5.37 C3301: Fusing cooling fan motor/ 1 failure to turn .................................... 325 14.5.38 C3302: Fusing cooling fan motor/ 2,3 failure to turn ................................. 325 14.5.39 C3421: Fusing heaters trouble (heating side)........................................... 326 14.5.40 C3423: Fusing heaters trouble (pressurizing side) ................................... 326 14.5.41 C3461: Release new fusing unit ............................................................... 326 14.5.42 C3721: Fusing abnormally high temperature detection (heating side) ..... 327
General
14.5.43 C3723: Fusing abnormally high temperature detection (pressurizing side) .................................................................................................................. 327 14.5.44 C3821: Fusing abnormally low temperature detection (heating side)....... 327 14.5.45 C3823: Fusing abnormally low temperature detection (pressurizing side)327 14.5.46 C4151: Polygon motor rotation trouble (C) ............................................... 328 14.5.47 C4152: Polygon motor rotation trouble (M)............................................... 328
Maintenance
14.5.48 C4153: Polygon motor rotation trouble (Y) ............................................... 328 14.5.49 C4154: Polygon motor rotation trouble (K) ............................................... 328 14.5.50 C4551: Laser malfunction (C)................................................................... 328 14.5.51 C4552: Laser malfunction (M) .................................................................. 328 14.5.52 C4553: Laser malfunction (Y) ................................................................... 328
Adjustment / Setting
14.5.53 C4554: Laser malfunction (K) ................................................................... 328 14.5.54 C5102: Transport motors failure to turn.................................................... 329 14.5.55 C5103: Transport motors turning at abnormal timing............................... 329 14.5.56 C5351: Power supply cooling fan motors failure to turn ........................... 329 14.5.57 C5353: Cooling fan motor/2s failure to turn.............................................. 330 14.5.58 C5354: Exhaust fan motors failure to turn................................................ 330 14.5.59 C5357: Cooling fan motor/1s failure to turn.............................................. 331
Troubleshooting
14.5.60 C5371: MFP board cooling fan motors failure to turn............................... 331 14.5.61 CA051: Standard controller configuration failure ...................................... 332 14.5.62 CA052: Controller hardware error............................................................. 332 14.5.63 CA053: Controller start failure .................................................................. 332 14.5.64 CC151: ROM contents error upon startup (MSC)..................................... 332 14.5.65 CC153: ROM contents error upon startup (PRT) ..................................... 332 14.5.66 CC163: ROM contents error (PRT)........................................................... 333
Appendix
14.5.67 CC164: ROM contents error (MSC).......................................................... 334 14.5.68 CD002: JOB RAM save error.................................................................... 334 14.5.69 CD004: Hard disk access error................................................................. 335 14.5.70 CD005: Hard disk error 1.......................................................................... 335 14.5.71 CD006: Hard disk error 2.......................................................................... 335
Field Service Ver. 2.0 Nov. 2007 14.5.72 CD007: Hard disk error 3 .......................................................................... 335 14.5.73 CD008: Hard disk error 4 .......................................................................... 335 14.5.74 CD009: Hard disk error 5 .......................................................................... 335 14.5.75 CD00A: Hard disk error 6.......................................................................... 335 14.5.76 CD00B: Hard disk error 7.......................................................................... 335 14.5.77 CD00C: Hard disk error 8 ......................................................................... 335 14.5.78 CD00D: Hard disk error 9 ......................................................................... 335 14.5.79 CD00E: Hard disk error A ......................................................................... 335 14.5.80 CD00F: Hard disk data transfer error........................................................ 335 14.5.81 CD020: Hard disk verify error.................................................................... 335 14.5.82 CD010: Hard disk unformat ...................................................................... 335 14.5.83 CD011: Hard disk out of specifications mounted ...................................... 336 14.5.84 CD201: File memory mounting error......................................................... 336 14.5.85 CD202: Memory capacity discrepancy ..................................................... 336 14.5.86 CD203: Memory capacity discrepancy 2 .................................................. 336 14.5.87 CD211: PCI-SDRAM DMA operation failure ............................................. 336 14.5.88 CD212: Compression/extraction timeout detection................................... 336 14.5.89 CD241: Encryption board setting error ..................................................... 337 14.5.90 CD242: Encryption board mounting error ................................................. 337
Adjustment / Setting Appendix Troubleshooting Maintenance General magicolor 8650
14.5.91 CD261: USB host board failure................................................................. 337 14.5.92 CD3##: NVRAM data error ....................................................................... 338 14.5.93 CD401: NACK command incorrect ........................................................... 338 14.5.94 CD402: ACK command incorrect .............................................................. 338 14.5.95 CD403: Checksum error ........................................................................... 338 14.5.96 CD404: Receiving packet incorrect........................................................... 338 14.5.97 CD405: Receiving packet analysis error ................................................... 338 14.5.98 CD406: ACK receiving timeout ................................................................. 338 14.5.99 CD407: Retransmission timeout ............................................................... 338 14.5.100 CE001: Abnormal message queue ........................................................... 339 14.5.101 CE003: Task error ..................................................................................... 339 14.5.102 CE004: Event error ................................................................................... 339 14.5.103 CE005: Memory access error ................................................................... 339 14.5.104 CE006: Header access error .................................................................... 339 14.5.105 CE007: DIMM initialize error ..................................................................... 339 14.5.106 CE002: Message and method parameter failure ...................................... 339 14.5.107 CEEE1: MSC undefined malfunction occurring ........................................ 340 14.5.108 CEEE3: Engine section undefined malfunction ........................................ 340
xi
15.1 Machine is not energized at all (DCPU operation check) ................................. 341 15.2 Control panel indicators do not light. ................................................................ 341 15.3 Fusing heaters do not operate ......................................................................... 342 15.4 Power is not supplied to option......................................................................... 342 15.4.1 15.4.2 16. PC-106/205/406........................................................................................ 342 FS-519/FS-609 ......................................................................................... 342
Image quality problem......................................................................................... 343 16.1.1 16.1.2 16.1.3 16.2.1 Table No.................................................................................................... 343 Level history1............................................................................................ 343 Level history2............................................................................................ 343 Initial check items ..................................................................................... 344 Printer monocolor: white lines in sub scan direction, white bands in sub scan direction, colored lines colored bands in sub scan direction..................... 346 Printer monocolor: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, colored bands in main scan direction............................................................................................ 347 Printer monocolor: uneven density in sub scan direction ......................... 348 Printer monocolor: uneven density in main scan direction ....................... 349 Printer monocolor: low image density....................................................... 350 Printer monocolor: gradation reproduction failure..................................... 352 Printer monocolor: foggy background ....................................................... 353 Printer monocolor: void areas, white spots............................................... 355 Printer monocolor: colored spots.............................................................. 356
General
16.2 How to identify problematic part ....................................................................... 344 16.3 Solution ............................................................................................................ 346 16.3.1 16.3.2
Maintenance
16.3.3
Adjustment / Setting
Troubleshooting
16.3.10 Printer monocolor: blurred image ............................................................. 357 16.3.11 Printer monocolor: blank print, black print ................................................ 358 16.3.12 Printer monocolor: uneven image............................................................. 359 16.3.13 Printer 4-color: white lines in sub scan direction, white bands in sub scan direction, colored lines in sub scan direction, and colored bands in sub scan direction .................................................................................................... 360 16.3.14 Printer 4-color: white lines in main scan direction, white bands in main scan direction, colored lines in main scan direction, and colored bands in main scan direction............................................................................................ 361 16.3.15 Printer 4-color: uneven density in sub scan direction ............................... 362 16.3.16 Printer 4-color: uneven density in main scan direction ............................. 363 16.3.17 Printer 4-color: low image density ............................................................ 364 16.3.18 Printer 4-color: poor color reproduction .................................................... 365
Appendix
xii
Field Service Ver. 2.0 Nov. 2007 16.3.19 Printer 4-color: incorrect color image registration ..................................... 366 16.3.20 Printer 4-color: void areas, white spots ..................................................... 367 16.3.21 Printer 4-color: colored spots .................................................................... 368 16.3.22 Printer 4-color: poor fusing performance, offset........................................ 369 16.3.23 Printer 4-color: brush effect, blurred image............................................... 370 16.3.24 Printer 4-color: back marking .................................................................... 371 16.3.25 Printer 4-color: uneven image ................................................................... 372 17. Controller trouble................................................................................................. 373 17.1.1 17.1.2 The RIP is displayed on the machine control panel................................ 373 The RIP is not displayed on the machine control panel.......................... 373
General Appendix Troubleshooting Adjustment / Setting Maintenance magicolor 8650
Appendix
18. Parts layout drawing ............................................................................................ 375 18.1.1 18.1.2 18.1.3 Engine section .......................................................................................... 375 Tray 1, Tray 2............................................................................................. 379 Tray 3 ........................................................................................................ 380 18.1 Main body ......................................................................................................... 375
18.2 PC-106/205 (option) ......................................................................................... 381 18.3 PC-406 (option) ................................................................................................ 382 18.4 FS-519 (option)................................................................................................. 383 18.5 PK-515 (option)................................................................................................. 386 18.6 MT-502 (option)................................................................................................. 387 18.7 SD-505 (option) ................................................................................................ 388 18.8 FS-609 (option)................................................................................................. 389 18.9 PK-501 (option)................................................................................................. 392 19. 20. Connector layout drawing.................................................................................... 393 Timing chart ........................................................................................................ 396
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Blank Page Field Service Ver. 2.0 Nov. 2007
1. System configuration
1.
System configuration
[13]
[12]
[9]
[11]
[8]
[10]
[1]
[2] [7]
[6]
[5]
[4]
[3]
A02ET2C002DB
Main body Mount kit Desk Paper feed cabinet Paper feed cabinet Paper feed cabinet Finisher MK-713 DK-505 PC-106 PC-205 PC-406 FS-519
Output tray Mailbin kit Punch kit Saddle stitcher Finisher Punch kit
General
magicolor 8650
General
[6]
[7]
[5] General
[1] [2]
[4]
[3]
A02ET2C003DA
Main body Hard disk Security kit Local interface kit HD-508 SC-503 EK-603
Mount kit
MK-711
Authentication unit (biometric type) AU-101 Authentication unit (IC card type) AU-201
2. Product specifications
A. Type
Type Printing process PC drum type Desktop/console *1 printer Laser electrostatic printing system OPC drum: KM-12 (OPC with high mold releasability) Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 : Small roller separation system with torque limiter : Roller separation system with pick-up mechanism : Roller separation system with pick-up mechanism : Roller separation system with pick-up mechanism : Roller separation system with pick-up mechanism
Exposure system Exposure density Developing system Charging system Neutralizing system
Four-multi array PH unit system Polygon mirror scan system Equivalent to 1800 dpi in main scanning direction 600 dpi in sub scanning direction Dry 2 components developing method, HMT developing system DC comb electrode scorotron system with electrode cleaning function (manual) Red LED system
Image transfer system Belt image transfer system (1st)/roller image transfer system (2nd) Paper separating system Fusing system Heating system Combination of curvature, separating claws, and bias system Belt fusing Halogen lamp
General
magicolor 8650
2.
Product specifications
Warm-up time (at ambient temperature of 23 C/73.4 F and 75 sec. or less (Monochrome print, Color print) rated source voltage) Image loss Leading edge: 4.2 mm (3/16 inch), Trailing edge: 3 mm (1/8 inch), Rear edge: 3 mm (1/8 inch), Front edge: 3 mm (1/8 inch) (Tray2/3 A4 or 8 1/2 x 11/Letter, full size) 5.9 sec. or less (Monochrome print) 8.5 sec. or less (Color print) Processing speed Plain paper (monochrome, full color), OHP film *2 Thick 1, Thick 2, Thick 3, Thick 4, Post card, Envelope, Label sheet Printing speed for continuous-print cycle Monochrome, (A4 or 8 1/2 x 11/Letter, Full color plain paper) Paper size Tray 2 166.6 mm/s
General
55.5 mm/s
Metric area Inch area Metric area Tray 3 Inch area Metric area Tray 1 Inch area
A3 to B5/B5S, A5S, 16K, 8K 11 x 17 to Letter/LetterS, StatementS, 8 x 13 A3 to B5/B5S, A5S, A3 wide, 16K, 8K 12 x 18 to Letter/LetterS, StatementS, 8 x 13 A3 to B6S, A6S, A3 wide, banner paper, 16K/16KS, 8K 12 x 18 to Statement/StatementS, 4 x 6S, 8 x 13
2. Product specifications
Paper source (maximum tray capacity) Tray 2 (500 sheets) Tray 3 (500 sheets) Tray 1 (150 sheets)
139.7 to 297 mm 139.7 to 311.1 mm 90 to 311.1 mm 5 1/2 to 11 3/4 inch 5 1/2 to 12 1/4 inch 3 1/2 to 12 1/4 inch 182 to 431.8 mm 182 to 457.2 mm 7 1/4 to 17 inch 71/4 to 18 inch 139.7 to 457.2 mm 5 1/2 to 18 inch 210 to 297 mm x 457.3 to 1200 mm or less 8 1/4 to 11 3/4 inch x 18 to 47 1/4 inch or less
*1: Image is not guaranteed when thick paper 3/4 is used. *2: Monochrome print only. Automatic duplex unit : Only the plain paper weighing 64 to 90 g/m2 (17 to 24 lb) or thick paper weighing 91 to 256 g/m2 (24.25 to 68 lb) are reliably fed.
General
magicolor 8650
General
E. Machine specifications
Voltage: Current: AC 100 V, 120 V, 127 V, 220-240 V 100 V 110 V Power requirements 120 V 127 V 230 V Frequency: Max power consumption Dimensions 15 A 15 A 12 A 12 A 8A
50/60 Hz 3 Hz 1,500 W or less 643 *1 (W) x 708 (H) x 637 mm (H) 25.25 *1 (W) x 27.75 (D) x 25 inch (H) 991 (W) x 708 mm (D) 39 (W) x 27.75 inch (D)
Space requirements 2,104 (W) x 1,198 mm (D) *2 82.75 (W) x 47.25 inch (D) *2 Weight Machine IU and TC Approx. 79 kg / 174.25 lb (without IU and TC) Approx. 6.8 kg / 15 lb
*1: Width when the tray 1 is closed *2: When the finisher is separated and the paper feed tray is slide out F. Operating environment
Temperature Humidity Levelness 10 to 30 C / 50 to 86 F (with a fluctuation of 10 C / 18 F or less per hour) 15 to 85% (Relative humidity with a fluctuation of 10%/h) Difference between front and back, right and left should be 1 degree or under.
2. Product specifications
PCL5e/c emulation PCL XL Ver. 2.1 emulation Printer language PostScript 3 emulation (3016) XPS Ver. 1.0 RAM Hard Disk Host interface 1024 MB 60 GB (Option) Ethernet (10Base-T, 100Base-TX or 1,000Base-T) USB 2.0/1.1
TCP/IP(IPv4/IPv6), BOOTP, ARP, ICMP, DHCP, AutoIP, SNMP, FTP, LPR/LPD, RAW Network protocol Socket, SMB over TCP/IP, IPP, HTTP, POP, SMTP, LDAP, NTP, SSL, IPX/SPX, AppleTalk, Bonjour, NetBEUI, WSD, IPsec, DNS, DynamicDNS Pserver (NDS) ... NetWare 4.x, 5.x, 6.x Pserver (Bindery) ... NetWare 4.x NDPS ... NetWare 5.x, 6.x SMB, RAW port printing IPP 1.1 LPD Windows NT4.0 (SP6a or later) Windows 2000 Professional (SP3 or later) Windows XP Home Edition/Professional Windows XP Professional x64 Windows Vista Home Basic /Home Premium /Ultimate /Business /Enterprise, Windows Vista Home Basic/ Home Premium /Ultimate /Business /Enterprise x64 edition Windows Server 2003, Windows Server 2003 x64 Windows 2000 Professional (SP3 or later) Windows XP Home Edition/Professional Windows XP Professional x64, Windows Vista Home Basic /Home Premium /Ultimate /Business /Enterprise, Windows Vista Home Basic/ Home Premium /Ultimate /Business /Enterprise x64 edition Windows Server 2003, Windows Server 2003 x64 Macintosh OS 9.2 or later Macintosh OS X 10.2.8/10.3/10.4 Windows Vista XPS mini driver
PostScript PPD driver XPS driver Utility Compatible paper size Operating environmental requirements Fonts
PageScope Web Connection Max. standard paper size A3 Wide (Long size paper: Width 210 mm to 297 mm x Length 457.3 mm to 1200 mm) 10 to 30 C (50 to 86 F) 15 to 85 % PCL PS Latin 80 fonts Latin 137 fonts
General
magicolor 8650
2. Product specifications
General
magicolor 8650
Blank Page
3. Periodical check
3.
3.1
Periodical check
Maintenance items
NOTE To determine when the main body and option maintenance items need cleaning or replacing, use the machine management list to check the relevant life counter values. 3.1.1 Main body
*1: The parts can be replaced either by user or service engineer. For details of setting, see [Unit Replacement] on Adjustment/Setting. See P.219 *2: A waste toner full condition is detected with detecting the actual waste toner emissions. *3: Toner cartridges shipped with the product need replacing after 6,000 prints for Y, M, C and after 9,000 prints for K. B. Periodical parts replacement/cleaning 1 (per 150,000-print)
No. 1 2 3 4 5 6 7 Processing sections Class Parts to be replaced Paper feed and image conditions Appearance Image transfer entrance guide Image transfer IDC/registration sensor section Transfer belt unit Transfer roller unit Ozone filter Qt. 1 1 1 Check Clean Replace Lubrication Descriptions
Overall
Maintenance
magicolor 8650
Maintenance
3. Periodical check
Overall
*1: Replace those parts at the same time. D. Periodical parts replacement/cleaning 3 (per 300,000-print)
No. 1 2 Class Parts to be replaced Paper feed and image conditions Appearance Paper feed tray 2 Paper feed tray 3 Pick-up roller Feed roller Separation roller assy Qt. 1 1 1 Check Clean Replace *1 Lubrication Descriptions
Overall
Maintenance
*1: Replace those parts at the same time. E. Periodical parts replacement/cleaning 4 (per 400,000-print)
No. 1 2 3 Class Parts to be replaced Paper feed and image conditions Appearance Fusing section Fusing unit Qt. 1 Check Clean Replace Lubrication Descriptions
Overall
10
3. Periodical check
Overall
*1: Replace those three parts at the same time. 3.1.3 FS-519
Overall
Overall
1 3.1.4
FS-609
Overall
11
Maintenance
magicolor 8650
3. Periodical check
3.2
magicolor 8650
Maintenance parts
To ensure that the machine produces good prints and to extend its service life, it is recommended that the maintenance jobs described in this schedule be carried out as instructed. To check when parts need replacing, operate the control panel as follows: [Service Mode] [List Output] [Management List]. Maintenance conditions are based on the case of A4 or 8 1/2 x 11, standard mode and low power mode OFF.
Color *Standard mode 4 pages per job B/W 4 pages per job
3.2.1
Replacement parts
A. Main body
No. Classification 1 Paper feed tray 2 Parts name Feed roller Separation roller assy Pick-up roller Feed roller Paper feed tray 3 Paper feed tray 1 Separation roller assy Pick-up roller Feed roller Separation roller assy Imaging unit Y,M,C Imaging unit K Ozone filter Toner cartridge Y,M,C Toner cartridge K Transfer roller unit Qt. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Actual durable cycle *1 300,000 300,000 300,000 300,000 300,000 300,000 200,000 200,000 90,000 120,000 150,000 20,000 26,000 150,000 *5 150,000 (50,000) Parts No. A00J 5636 ## A02E F566 ## *2 A00J 5636 ## A00J 5636 ## A02E F566 ## *2 A00J 5636 ## A02E 5947 ## 4034 0151 ## A02E R735 ## *3 A02E R713 ## A02E R735 ## *3 A0DT 01A A0DT 0YA *4, *7 *10 P.40 *9 *9 *2 Descrip Ref. tions page P.18 P.21 P.18 P.22 P.25 P.22 P.26 P.28 P.31 P.35 P.35 P.30 P.37 P.29
Maintenance
2 3 4 5 6 7 8 9 10
Processing 11 section 12 13 14
15 Image trans- Transfer belt unit fer section 16 Waste toner box Fusing section
*1: Actual durable cycle is the life counter value. *2: Replace those parts at the same time. *3: The ozone filter is furnished with the transfer belt unit so that all of them are replaced at one time. *4: A waste toner full condition is detected with detecting the actual waste toner emissions. *5: Because there is no life-counter for the transfer roller unit, substitute it by the life-counter of the transfer belt unit. *6: 110 V areas only. *7: 120 V areas only. *8: 220-240 V areas only. *9: Toner cartridges shipped with the product need replacing after 6,000 prints for Y, M, C and after 9,000 prints for K. *10: Areas other than 120 V areas
12
3. Periodical check
Descrip tions
Ref. Page
A02E F566 ## *2 A00J 5636 ## 9J08 1605 ## A01G 7203 ## A01G 7205 ## A01G 8947 ## *3
*1: Actual durable cycle is the life counter value. *2: Replace those parts at the same time. *3: See each option service manual. 3.2.2 Cleaning parts
Parts name Electrostatic charger wire Timing roller Area around the waste toner collecting port Image transfer Image transfer entrance section guide IDC/registration sensor Duplex section Duplex transport roller Paper feed roller, roll FS-519 Paddle Worm gear Paper transport roller, roll Actual cleaning cycle When toner cartridge C/M/Y is replaced Upon each call (60,000) Upon each call (60,000) When transfer belt unit is replaced (150,000) Upon each call (60,000) 300,000 300,000 800,000 300,000 *1
10 FS-609
13
Maintenance
magicolor 8650
3. Periodical check
3.3
magicolor 8650
3.3.1
To check the life counter value of materials and parts, use the machine management list. Life specification value means an actual life terminated when prints are made under the conditions as defined in the next section, Conditions for life specifications values. The actual life may vary greatly depending on how the machine has been used and other factors. See P.15
Description The waste toner full sensor detects the amount of toner accumulated in the waste toner box and sends a signal that determines the end of the waste toner box life. When the number of printed pages *6 reaches the set life value shown on the right, the end of unit life is detected. Comparing the number of printed pages *6 with the number of printed pages calculated based on how long the transfer belt has run, the machine detects the end of unit life when either of them reaches the set value shown on the right. (However, to detect whether the unit reaches the max. life value, the machine uses only the number of printed pages calculated based on how long the transfer belt has run.) Comparing the PC drum rotation time with the PC drum rotation time calculated based on the number of printed pages *6, the machine detects the end of unit life when either of them reaches the set value shown in the table below. * The PC drum rotation is calculated based on the distance the PC drum has run. Life value (Specification value) 50,000 *1,2 Max. life value
400,000
470,000 *3
Maintenance
150,000
180,000 *3
Imaging unit K
*1: A waste toner full condition is detected with detecting the actual waste toner emissions. *2: Once the toner-full is detected, it has to be replaced with the new waste toner box in order to reset. *3: The initiation of any new print cycle is inhibited when reaching the max. life value. *4: The mark M is indicated the value of the number of distance through which the PC drum has run translated to a corresponding value of the number of hours and the value. *5: Normal and Long are the settings provided in [Service Mode] [System Settings] [IU Yield Setting].
14
3. Periodical check
*6: The count condition is different according to the paper length of the sub scanning direction.
Paper length of sub scanning direction Less than 216 mm 216 mm to 432 mm 432 mm to 648 mm 648 mm to 864 mm over 864 mm Count value 1 count 2 counts 3 counts 4 counts 5 counts
3.3.2
Job type Paper size PV/M Original density (Coverage) Low power mode No. of operating days per month
3.3.3
Control causing inhibited printing for one part when an inhibited-printing event occurs in another part
In order to reduce the maintenance call times: when printing prohibiting is reached for any of the following parts, make printing prohibited also for other parts whose life value is reached, and replace those parts at the same time. Target parts: Fusing unit, image transfer belt unit, imaging unit /C, imaging unit /M, imaging unit /Y, imaging unit /K
15
Maintenance
magicolor 8650
3. Periodical check
3.4
magicolor 8650
NOTE The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 3.4.1 Cleaning of the electrostatic charger wire
A. Periodically cleaning parts/cycle Electrostatic charger wire: when toner cartridge K is replaced B. Procedure 1. Open the front door.
[1]
Maintenance
2. Slowly pull out the charger-cleaning tool [1] as far as possible. Next, slowly push in the charger cleaning tool as far as possible. Repeat the above operations three times. NOTE Move the charger-cleaning tool slowly all the way to the end of either way.
A02EF2C501DA
3.4.2
A. Periodically cleaning parts/cycle Timing roller: Every 60,000 prints (upon each call) B. Procedure 1. Open the right door. 2. Using a cleaning pad with alcohol, wipe the timing roller [1] clean of dirt.
[1]
A02EF2C001DA
16
3. Periodical check
A. Periodically cleaning parts/cycle Area around the waste toner collecting port: Every 60,000 prints (upon each call) B. Procedure 1. Remove the waste toner box. See P.29 2. Wipe the areas around the waste toner collecting port clean of spilled toner and dirt using a cleaning pad with water or alcohol.
A02EF2C295DA
3.4.4
A. Periodically cleaning parts/cycle Duplex transport rollers: Every 60,000 prints (upon each call) B. Procedure 1. Open the duplex door.
[1]
2. Using a cleaning pad with alcohol, wipe the transport rollers [1] clean of dirt.
[1]
A02EF2C296DA
17
Maintenance
Replacing the paper feed tray 2 feed roller/paper feed tray 2 pick-up roller
A. Periodically replacing parts/cycle Paper feed tray 2 feed roller: Every 300,000 prints Paper feed tray 2 pick-up roller: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 2. 2. Remove the paper feed tray 1. See P.83
[1]
3. Remove the harness cover [1], and disconnect the connector [2].
Maintenance
[2]
A02EF2C004DA
[2]
4. Remove three screws [1], and remove the paper feed tray 2 paper feed assy [2]. NOTE The paper feed tray 2 paper feed assy is positioned by the shaft that passes through the back frame of the assy. When removing the feed tray 2 paper feed assy, slide it in the direction of the arrow.
A02EF2C005DA
[1]
[2]
[1]
A02EF2C006DA
18
3. Periodical check 6. Remove two screws [1], and remove the paper feed tray 2 separation roller assy [2].
[2]
A02EF2C007DA
7. Remove four screws [1], and remove the paper feed tray 2 feed roller cover [2].
[1]
[2]
A02EF2C008DA
[3]
[1]
8. Remove two C-clips [1] and two bearings [2], and remove the paper feed tray 2 pick-up roller assy [3].
[1]
[2]
A02EF2C009DA
19
Maintenance
[1]
magicolor 8650
[1]
3. Periodical check
Field Service Ver. 2.0 Nov. 2007 9. Remove the C-clip [1], and remove the paper feed tray 2 pick-up roller [2].
magicolor 8650
[2]
[1]
A02EF2C010DA
[2]
[3]
10. Remove the C-clip [1] and the bearing [2]. Slide the paper feed tray 2 feed roller assy [3].
Maintenance
[1]
A02EF2C011DA
[1]
[3]
11. Remove two C-clips [1] and the bearing [2], and remove the paper feed tray 2 feed roller [3].
[2]
A02EF2C012DA
12. To reinstall, reverse the order of removal. 13. Replace the paper feed tray 2 separation roller assy. See P.21 14. After selecting [Service Mode] [Clear Counter] [Yield Counter] [Tray 2] [Start], press the Menu/Select key to clear the counter value. See P.219
20
Field Service Ver. 2.0 Nov. 2007 3.4.6 Replacing the paper feed tray 2 separation roller assy
3. Periodical check
A. Periodically replacing parts/cycle Paper feed tray 2 separation roller assy: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 2. 2. Remove the paper feed tray 1. See P.83 3. Remove the paper feed tray 2 separation roller assy. See the replacement procedures 1 to 6 in paper feed tray 2 feed roller/paper feed tray 2 pick-up roller. See P.18
[1] [5]
4. Remove two C-clips [1], the shaft [2], spring [3], and guide [4]. Remove the separation roller fixing plate assy [5].
[2]
[3]
[4]
[1]
A02EF2C013DA
[2]
5. Remove two C-clips [1], and remove the paper feed tray 2 separation roller assy [2].
[1]
A02EF2C014DA
21
Maintenance
magicolor 8650
Replacing the paper feed tray 3 feed roller/paper feed tray 3 pick-up roller
A. Periodically replacing parts/cycle Paper feed tray 3 feed roller: Every 300,000 prints Paper feed tray 3 pick-up roller: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 3. 2. Remove the vertical transport door. See P.73 3. Remove the rear right cover/2. See P.71
[1]
4. Remove the harness cover [1], and disconnect the connector [2].
Maintenance
[2]
A02EF2C015DA
[2]
5. Remove four screws [1], and remove the paper feed tray 3 paper feed assy [2]. NOTE The paper feed tray 3 paper feed assy is positioned by the shaft that passes through the back frame of the assy. When removing the paper feed tray 3 feed assy, slide it in the direction of the arrow.
[1]
A02EF2C016DA
[2]
[3]
[2]
6. Lower the jam clearing cover [1], remove two screws [2], and remove the paper feed tray 3 separation roller assy [3].
[1]
A02EF2C017DA
22
3. Periodical check 7. Remove four screws [1], and remove the paper feed tray 3 paper feed cover [2].
[1]
[2]
A02EF2C018DA
[1]
A02EF2C019DA
[2]
9. Remove the C-clip [1], and remove the paper feed tray 3 pick-up roller [2].
[1]
A02EF2C010DA
23
Maintenance
[2]
[3]
[2]
8. Remove two C-clips [1] and two bearings [2], and remove the paper feed tray 3 pick-up roller assy [3].
magicolor 8650
[1]
3. Periodical check
Field Service Ver. 2.0 Nov. 2007 10. Remove two C-clips [1] and two bearings [2]. Slide the paper feed tray 3 feed roller [3] in the direction of the arrow.
magicolor 8650
[2]
[3]
[1]
A02EF2C020DA
[2]
11. Remove the C-clip [1], and remove the paper feed tray 3 feed roller [2].
Maintenance
[1]
A02EF2C021DA
12. To reinstall, reverse the order of removal. 13. Replace the paper feed tray 3 separation roller assy. See P.25 14. After selecting [Service Mode] [Clear Counter] [Yield Counter] [Tray 3] [Start], press the Menu/Select key to clear the counter value. See P.219
24
Field Service Ver. 2.0 Nov. 2007 3.4.8 Replacing the paper feed tray 3 separation roller assy
3. Periodical check
A. Periodically replacing parts/cycle Paper feed tray 3 separation roller assy: Every 300,000 prints B. Procedure 1. Slide out the paper feed tray 3. 2. Open the vertical transport door.
[2] [3] [2]
3. Opening the jam clearing cover [1], remove two screws [2], and remove the paper feed tray 3 separation roller assy [3].
A02EF2C017DA
[1]
[5]
4. Remove two C-clips [1], the shaft [2], spring [3], and cover [4]. Remove the separation roller fixing plate assy [5].
[2]
[3]
[4]
[1]
A02EF2C013DA
[2]
5. Remove two C-clips [1], and remove the paper feed tray 3 separation roller assy [2].
[1]
A02EF2C014DA
25
Maintenance
[1]
magicolor 8650
A. Periodically replacing parts/cycle Paper feed tray 1 feed roller: Every 200,000 prints B. Procedure 1. Remove the paper feed tray 1 unit. See P.83
[4] [1]
2. Remove the harness from the edge cover [1], and remove the wire saddle [2] and the screw [3]. 3. Remove the metal plate [4].
Maintenance
[3]
[2]
A02EF2C192DA
[2]
4. Remove the E-ring [1], and remove the paper feed tray 1 feed clutch [2].
[1]
A02EF2C193DA
[1]
A02EF2C022DA
26
3. Periodical check 6. Remove the C-clip [1] and the bearing [2].
[1]
A02EF2C217DA
[1]
[3]
[1]
7. Remove two C-clips [1] and the bearing [2], and remove the paper feed tray 1 feed roller [3].
[2]
A02EF2C218DA
8. To reinstall, reverse the order of removal. 9. Replace the paper feed tray 1 separation roller assy. See P.28 10. After selecting [Service Mode] [Clear Counter] [Yield Counter] [Tray 1] [Start], press the Menu/Select key to clear the counter value. See P.219
27
Maintenance
magicolor 8650
[2]
A. Periodically replacing parts/cycle Paper feed tray 1 separation roller assy: Every 200,000 prints B. Procedure 1. Remove the paper feed tray 1 unit. See P.83
[2]
Maintenance
[1]
A02EF2C023DA
[1]
3. Remove the screw [1], and remove the ground terminal [2].
[2]
A02EF2C024DA
[1]
4. Remove the screw [1], and remove the paper feed tray 1 separation roller assy [2].
[2]
A02EF2C025DA
28
3. Periodical check 5. Snap off two C-clips [1], and remove the spring [2] and the guide plate [3]. Remove the paper feed tray 1 separation roller assy [4].
[1]
6. To reinstall, reverse the order of removal. 3.4.11 Replacing the waste toner box
A. Periodically replacing parts/cycle Waste toner box: Every 50,000 prints B. Removal procedure 1. Open the front door.
[1] Maintenance
A02EF2C505DA
3. Clean the surface around the waste toner collecting port. See P.17
29
magicolor 8650
[3]
1. Remove a new waste toner box from its packaging and remove the packing material. 2. Place the waste toner box [1] in position.
A02EF2C506DA
A. Periodically replacing parts/cycle Transfer roller unit: Every 150,000 prints B. Removal procedure 1. Open the right door.
[1] [2] [1]
2. Unlock the lock levers [1] of the transfer roller unit (at two places). 3. Holding onto the lock levers [1] (at two places), remove the transfer roller unit [2].
A02EF2C028DA
C. Reinstall procedure
[1] [2] [1]
1. Holding onto the lock levers [1] (at two places), mount the new transfer roller unit [2]. 2. Lock the lock levers [1] (at two places). NOTE Make sure that the levers are locked in position both at front and rear.
A02EF2C194DA
30
Field Service Ver. 2.0 Nov. 2007 3.4.13 Replacing the imaging unit
3. Periodical check
A. Periodically replacing parts/cycle Imaging unit Y,M,C : Every 90,000 prints Imaging unit K : Every 120,000 prints NOTE Although the procedure shown below is for the replacement of the imaging unit K, use the same procedure to replace other imaging units Y,M,C. B. Removal procedure 1. Open the front door. 2. Press down to release the unlock lever [1] of the imaging unit to be replaced.
[1]
A02EF2C504DA
[1]
A02EF2C507DA
31
Maintenance
magicolor 8650
A02EF2C508DA
[1] [1]
2. Peel off the tapes, and then remove the packing materials [1].
Maintenance
A02EF2C509DA
[1] [2]
3. Remove the imaging unit [2] from the black protective bag [1].
A02EF2C510DA
32
3. Periodical check 4. Tilt the imaging unit [1] to the left and shake it a little left to right twice. Then, tilt the imaging unit to the right and shake it a little right to left twice.
[1]
A02EF2C511DA
A02EF2C512DA
[1]
[1]
A02EF2C513DA
33
Maintenance
magicolor 8650
3. Periodical check
Field Service Ver. 2.0 Nov. 2007 7. Align the mark on the imaging unit with the mark on the main body. Install the imaging unit [1] into the main body.
magicolor 8650
[1]
A02EF2C514DA
[1]
8. To remove the protective sheet [1] which guards against PC drum damage, slowly pull its tab.
Maintenance
A02EF2C515DA
9. Insert the imaging unit [1] completely and close the front door.
[1]
A02EF2C516DA
34
Field Service Ver. 2.0 Nov. 2007 3.4.14 Replacing the ozone filter
3. Periodical check
1. Grip the handle on the ozone filter [1] and slide it out of the main body.
A02EF2C297DA
3.4.15
A. Periodically replacing parts/cycle Toner cartridge Y,M,C : Every 20,000 prints Toner cartridge K : Every 26,000 prints B. Removal procedure 1. Open the front door. 2. Pull up the locking tab [2] of the empty toner cartridge [1] to unlock it. 3. Pull out the toner cartridge [1] as far as possible, and then pull it up to remove it. NOTE Toner cartridges shipped with the product need replacing after 6,000 prints for Y, M, C and after 9,000 prints for K.
[2]
[1]
A02EF2C517DA
35
Maintenance
magicolor 8650
1. Remove the new toner cartridge [1] from its packaging, and then shake the cartridge up and down 5 to 10 times.
[1]
A02EF2C518DA
2. Align the toner cartridge [1] with the slots in the machine, and then insert the cartridge until the locking tab locks into place.
Maintenance
[1]
A02EF2C519DA
36
Field Service Ver. 2.0 Nov. 2007 3.4.16 Replacing the transfer belt unit
3. Periodical check
A. Periodically replacing parts/cycle Transfer belt unit: Every 150,000 prints B. Removal procedure 1. Remove all toner cartridges. See toner cartridge replacement/removal procedure steps 1 through 3. See P.35 2. Remove all imaging units. See imaging unit replacement/removal procedure steps 1 through 3. See P.31 3. Open the right door.
[2]
4. Remove two screws [1] and release the lock of the transfer belt unit [2].
[1]
A02EF2C299DA
[1]
5. Hold the both sides and lift it to take out the transfer belt unit [1] a little.
A02EF2C301DA
[1]
6. Hold the position [1] as shown in the left and remove the transfer belt unit [2]. NOTE Do not touch the surface of the Image transfer belt unit. Cover the image transfer belt unit with something such shade cloth to protect its surface from dust or foreign matter.
[2]
A02EF2C303DA
37
Maintenance
magicolor 8650
1. Insert the transfer belt unit [1]. NOTE Insert the transfer belt unit with care not to allow its docking gear to be damaged by hitting it against the rail or associated part. Do not touch the surface of the image transfer belt unit. Cover the image transfer belt unit with something such shade cloth to protect its surface from dust or foreign matter.
A02EF2C305DA
Maintenance
2. Install the transfer belt unit with two screws [1]. NOTE Replace the ozone filter, which is supplied with the transfer belt unit, at the same time.
[1]
A02EF2C307DA
3. Install the toner cartridges of all colors. See toner cartridge replacement/installation procedure steps 1 and 2. See P.35 4. Install the imaging units of all colors. See imaging unit replacement/installation procedure steps 1 and 2. See P.31 5. Close the right door. 6. Turn on the power switch.
38
Field Service Ver. 2.0 Nov. 2007 3.4.17 Cleaning of the image transfer entrance guide
3. Periodical check
A. Periodically cleaning parts/cycle Image transfer entrance guide: When the transfer belt unit is replaced (every 150,000 print) B. Procedure 1. Remove the transfer belt unit. See P.37 2. Wipe the image transfer entrance guide [1] clean of spilled toner and dirt using a cleaning pad with water or alcohol.
[1]
A02EF2C034DA
3.4.18
A. Periodically cleaning parts/cycle IDC/registration sensor/MK,YC: When the transfer belt unit is replaced (every 150,000 print) B. Procedure 1. Remove the transfer belt unit. See P.37 2. Wipe the surface of the IDC/registration sensor/MK,YC [1] clean of spilled toner and dirt using a cotton bud.
[1]
A02EF2C035DA
39
Maintenance
magicolor 8650
Replacing the fusing unit CAUTION The temperature gets high in the vicinity of the fusing unit. You may get burned when you come into contact with the area. Before replacement operations, make sure that more than 20 minutes have elapsed since the power switches were turned off.
A. Periodically replacing parts/cycle Fusing unit: Every 400,000 prints B. Procedure 1. Open the front door. 2. Open the right door.
[1]
3. Remove the screw [1], and remove the connector protective cover [2].
Maintenance
[2]
A02EF2C309DA
[2]
4. Disconnect three connectors [1]. 5. Remove the harness from the wire saddle [2].
[1]
A02EF2C311DA
40
3. Periodical check 6. Remove two screws [1], and remove the fusing unit [2]. NOTE When removing the fusing unit, hold the parts shown on the picture on the left so that it would not fall.
[1]
[2]
[1]
A02EF2C312DA
41
Maintenance
magicolor 8650
4. Service tool
magicolor 8650
4.
4.1
Service tool
Service material list
Name Shape Material No. Remarks
Cleaning pad
A02EF2C526DA
000V-18-1
10pcs/1pack
Isopropyl alcohol
A00KF2C506DA
Maintenance
42
4. Service tool
4.2
CE tool list
Tool name Shape Quantity Parts No. Remarks
4038 2083 ##
4038 2084 ##
Compact flash
4037F2C601DA
*1: Inquire of KMBT about the part number of compact flash in which the firmware data is written.
43
Maintenance
V865400001 (blank)
*1
magicolor 8650
4. Service tool
4.3
magicolor 8650
Print materials
Imaging unit single parts (IU)
Parts name Imaging unit K Imaging unit Y Imaging unit M Imaging unit C Replacing period 120,000 prints 90,000 prints 90,000 prints 90,000 prints
4.3.1
Maintenance
*1: Life value that can be achieved with a probability of 90% even with product-to-product variations and fluctuating operating environmental conditions taken into consideration, when the T/C is used under the conditions of B/W ratio 5% for each color *2: Toner cartridges shipped with the product need replacing after 6,000 prints for Y, M, C and after 9,000 prints for K. 4.3.3 Waste toner box
Parts name Waste toner box Replacing period *1 50,000 prints *1
*1: A waste toner full condition is detected with detecting the actual waste toner emissions. See P.14 4.3.4 Maintenance kit
44
5. Firmware upgrade
5.1
Outline
There are two ways to update the firmware: One is by directly connecting with the main body using the compact flash, and the other is by downloading over a network using the Internet ISW. In addition, customers can upgrade the firmware using [Firmware Update] in the administrator setting.
5.2
5.2.1
OS: Windows 2000/XP Drive which enables writing/reading of compact flash Compact flash (service tool) 5.2.2 Writing into the compact flash
Maintenance
1. Put the data of firmware in the optional directory. (C:\magicolor in the below figure)
A02EF2C276DA
NOTE The file name of firmware data consists of the Release Date_Version_CHECKSUM-****.exe.
45
magicolor 8650
5.
Firmware upgrade
5. Firmware upgrade
magicolor 8650
2. Double-click the firmware data, and specify the directory to be uncompressed, and then uncompress it.
A02EF2C277DA
NOTE When old firmware is still left in the specified directory to be uncompressed, delete it before uncompressing. When the firmware data is decompressed, card_work folder is created in the selected directory and the data is decompressed in this folder.
Maintenance
3. Mount the compact flash on the PC, and check the drive name, which was recognized in the Windows. (F-drive in the following figure)
4036fs2623e0
4. Click [Start] [Program] [Accessories] [Command Prompt] to open the command prompt. 5. Use the command prompt to move into the uncompressed directory.
46
5. Firmware upgrade
A02EF2C278DA
7. Once the mkcf.bat is executed, data writing into the compact flash is started. 8. Upon completion of writing, CHECKSUM is executed. If CHECKSUM value is precisely matched, VERIFY OK appears.
A02EF2C279DA
9. Remove the compact flash from PC. NOTE When removing the compact flash, be sure to check if data is written as normal and then remove it according to the precise removing method.
47
Maintenance
magicolor 8650
6. Specify the drive of compact flash, which was recognized through the procedure 3, and execute the mkcf.bat. (Input the C: \magicolor\card_work>mkcf tmc f (drive number): in the below figure, and push the Enter.)
5. Firmware upgrade
5.3
magicolor 8650
The firmware is updated using the compact flash. 5.3.1 Updating method
NOTE NEVER remove or insert the compact flash card with the machine power turned ON. 1. Turn OFF the power switch. 2. Open the rear right door.
[2]
3. Remove the screw [1] and the metal blanking plate [2].
Maintenance
[1]
A02EF2C314DA
[1]
A02EF2C316DA
48
5. Firmware upgrade
6. Check the message and press the Menu/Select key to start the firmware rewrite.
magicolor 8650
A02EF2C258DA A02EF2C257DA
7. While the firmware rewrite is in process, the following message appears and LED line blinks in blue.
8. On the control panel, check the message, Download Completed, which tells the firmware update has been completed successfully. (LED line lights up in blue.) 9. Turn OFF the power switch. 10. Remove the compact flash from the slot. 11. Turn ON the power switch. NOTE When turning ON the power switch for the first time after completing the firmware update, do not turn OFF the power switch until Ready to Print message or the message that prompts you to enter a serial number appears. When the message that prompts you to enter a serial number appears after turning ON the power switch, enter the serial number from [Service Mode] [System settings] [Enter Serial No.]. If trouble code D3## appears after turning ON the power switch, irregularity in nonvolatile data needs to be addressed.
49
Maintenance
If Failed to Download appears on the control panel, indicating that rewriting has been unsuccessful (in which case the Start key lights up red), take the following steps. 1. Perform the data rewriting procedure again. 2. If the procedure is abnormally terminated, change the compact flash for a new one and try another rewriting sequence. 3. If the procedure is still abnormally terminated, change the board and carry out data rewriting procedure.
MFP CONTROLLER PRINTER FINISER MFP board (MFPB) Printer control board (PRCB) FS control board (FSCB) *1
1 *1: The optional finisher FS-519 or FS-609 is necessary for the above procedure.
Maintenance
50
5. Firmware upgrade
5.4
5.4.1
[Internet ISW] is the system where the firmware update instructions are sent to the main body via the control panel so that the main body will automatically receive the latest firmware data from the program server over a network. Using Internet ISW allows updating the firmware while CE is visiting a customer site without bringing the latest firmware data. 5.4.2 Service environment
The following conditions are necessary for using the Internet ISW function. The main body is connected to such a network environment that the firmware can be downloaded on the internet using the ftp or http protocol. The Internet ISW will not operate under the following conditions. Power switch is set to OFF. When the following setting is set to ON: [Admin. Settings] [Security Settings] [EnhancedSecurity] The main body has the job currently performing. 5.4.3 Preparations for firmware rewriting
For using the Internet ISW, the network parameter, program server address as well as firewall address need to be set to the main body. For details of each setting item, refer to Adjustment/Setting Internet ISW. See P.241 A. Internet ISW Set 1. Call the Service Mode to the screen. 2. Select [Internet ISW Set] which is available from [Internet ISW].
3. Select [Enable], and press the Menu/Select key. NOTE Settings such as server setting, etc. will be available by selecting Enable on this setting. When the following setting is set to ON, Enable cannot be selected on this setting. [Admin. Settings] [Security Settings] [EnhancedSecurity]
51
5. Firmware upgrade
magicolor 8650
B. Protocol setting It performs the setting concerning the protocol (ftp or http) for connecting to the Internet ISW. When connecting to the program server using a proxy server, perform the setting for a proxy server.
Step 0 1 Connecting by http Select [Internet ISW] which is available from [Service Mode]. Data acquisition setting Data acquisition setting Select [HTTP Settings] [DataRetrievalSet] Select [FTP Settings] [DataRetrievalSet] [Enable]. [Enable]. Proxy Connection For connecting via proxy server, select [ON]. Proxy Server For connecting via proxy server, set the proxy server address and the port number. 3 1. Select the [Server Address], and set the proxy server address by IP addressing scheme or FQDN scheme. 2. Select [Port Number], and set the port number for the proxy server from 1 through 65535. ConnectionSetting Proxy Auth. Set the login name and the password which Perform the setting for accessing FTP server. may be necessary for authentication when accessing to the proxy server. 1. Select [Port Number], and set the port number for FTP server from 1 through 65535. 1. When Authentication is necessary for accessing to the proxy server, select [Auth. 2. Select [Timeout], and set the time for the connection time out from 1 through 60. Settings], and select [ON]. 3. When connecting in PASV mode, select 2. Select [Auth. Login Name] and enter the [PASV Mode], and select [Enable]. login name with the operation keys. 3. Select [Auth. Password] and enter the pass*PASV Mode: word with the operation keys. This mode is for transferring the file with FTP under the condition where communication is restricted such as inside the firewall. Since with PASV mode, the client with restriction sets the port number, data transmission port can be secured to enable the file transmission. Connection Timeout Select [ConnectionTimeout], and set the time for the connection time out between 30 and 300 seconds. Connecting by ftp
Maintenance
52
5. Firmware upgrade
1. Select [Service Mode] [Internet ISW]. 2. Select [ForwardAccessSet], and press the Menu/Select key.
NOTE Enter the URL which matches to the protocol to be used. When connecting to http http://(host name or IP address)/directory name or https://(host name or IP address)/directory name When connecting to ftp ftp://(host name or IP address)/directory name 6. Select [File Name], and enter the file name of the firmware data to be downloaded with the operation keys, and press the Menu/Select key. 7. Press the Cancel key to finish setting.
53
Maintenance
3. Select [User ID], and enter the user ID which is necessary for connecting to the program server with the operation keys, and press the Menu/Select key. 4. Select [Password], and enter the password which is necessary for connecting to the program server with the operation keys, and press the Menu/Select key. 5. Select [URL], and enter the directory which stores the program server address and the firmware with the operation keys, and press the Menu/Select key.
magicolor 8650
C. Forwarding access setting To make the access setting for the program server which stores the firmware data.
NOTE When performing the Internet ISW, ask the administrator for permission beforehand. DO NOT turn OFF the power switch while downloading. A. 1. 2. 3. 4. Update procedure Select [Service Mode] [Internet ISW] [Download]. Select [Start] and press the Menu/Select key. The message, [Rebooting. Please do not turn OFF power.], appears. The machine starts rebooting itself. The control panel displays [Now initializing Please wait] to determine the machine configuration. 5. When connection is made, the control panel displays [Now Connecting to the Firmware Server]. 6. While the machine is connected to the server, the message is displayed as shown in the following illustration.
Maintenance
7. When the program starts running, the control panel displays [Now Downloading Program Data from the Firmware Server] and the download is started. 8. When the program download is successfully complete, the control panel displays [Push [select] Key]. 9. Press the Menu/Select key on the control panel to start downloading the firmware data. 10. While downloading the firmware data, the control panel displays [Downloading].
A02EF2C250DA
11. When the firmware download is complete, the control panel displays the message as shown in the following illustration.
A02EF2C251DA
54
5. Firmware upgrade