This document discusses ways to improve network accessibility by addressing various causes of call setup failures. It identifies several potential root causes of low accessibility including issues with access control, uplink dedicated channels, BTS hardware/software, maximum users, RNCs, transmission failures, and user equipment. For each cause, it outlines investigative and troubleshooting steps like parameter adjustment, hardware testing, site recommissioning, alarm clearing, and capacity upgrades to resolve issues and improve call setup success rates. Performance is seen to increase after executing corrective actions for each cause.
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This document discusses ways to improve network accessibility by addressing various causes of call setup failures. It identifies several potential root causes of low accessibility including issues with access control, uplink dedicated channels, BTS hardware/software, maximum users, RNCs, transmission failures, and user equipment. For each cause, it outlines investigative and troubleshooting steps like parameter adjustment, hardware testing, site recommissioning, alarm clearing, and capacity upgrades to resolve issues and improve call setup success rates. Performance is seen to increase after executing corrective actions for each cause.
This document discusses ways to improve network accessibility by addressing various causes of call setup failures. It identifies several potential root causes of low accessibility including issues with access control, uplink dedicated channels, BTS hardware/software, maximum users, RNCs, transmission failures, and user equipment. For each cause, it outlines investigative and troubleshooting steps like parameter adjustment, hardware testing, site recommissioning, alarm clearing, and capacity upgrades to resolve issues and improve call setup success rates. Performance is seen to increase after executing corrective actions for each cause.
This document discusses ways to improve network accessibility by addressing various causes of call setup failures. It identifies several potential root causes of low accessibility including issues with access control, uplink dedicated channels, BTS hardware/software, maximum users, RNCs, transmission failures, and user equipment. For each cause, it outlines investigative and troubleshooting steps like parameter adjustment, hardware testing, site recommissioning, alarm clearing, and capacity upgrades to resolve issues and improve call setup success rates. Performance is seen to increase after executing corrective actions for each cause.
Network and Service Quality Management Confidential 1
How to Improve Accessibility UMTS Nokia Network and Service Quality Management Confidential 2 Accessibility Success Rate Definition KPI DEFINITION : (Number of Call Established Number of Call Fails) / Number of Call Attempts
MESSAGE FLOW Network and Service Quality Management Confidential 3 Accessibility Cause Failure * Experienced during project Network and Service Quality Management Confidential 4 Setup Failures caused by AC and/or UL DCH Network and Service Quality Management Confidential 5 Case: Accessibility due AC / UL DCH Issue: Low HSDPA Accessibility SR in some wcel due to UL DCH fails Issue: Low AMR CSSR in some wcel due to AC fails Network and Service Quality Management Confidential 6 Action 1. Investigation High HSDPA Setup Fail UL DCH Fails 2. Troubleshooting 1. Parameter adjustment for PrxTarget, PrxMaxTargetBTS, PrxTargetPSMax, PrxTargetPSMin, PrxNoise and PrxloadMarginDCH
2. BTS Hardware and Software troubleshooting
Network and Service Quality Management Confidential 7 Performance After Execution (HSDPA Acc.) AC fails Parameter Adjustment CRF Executed CRF Executed Network and Service Quality Management Confidential 8 Performance After Execution (AMR CSSR) AC fails Parameter Adjustment Network and Service Quality Management Confidential 9 Performance After Execution (BTS SW and HW) high UL Noise Floor CR Executed Network and Service Quality Management Confidential 10 Setup Failures caused by BTS Fails Network and Service Quality Management Confidential 11 Case: Accessibility due to BTS Issue: Low Accessibility HSDPA SR and R99 in some wcel due to BTS fails Network and Service Quality Management Confidential 12 Action 1. Investigation High Setup Fail due to BTS Fails 2. Troubleshooting 1. Need CE Hardware Troubleshooting 2. Need Site Troubleshooting (re-commisioning and/or reset) 3. Need alarm clearance
Network and Service Quality Management Confidential 13 Performance After Execution (BTS fails due to CE) CRF Executed CRF Executed Network and Service Quality Management Confidential 14 Performance After Execution (BTS fails due to Alarm) CRF Executed Network and Service Quality Management Confidential 15 Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service Quality Management Confidential 16 Setup Failures caused by Max User Fails Network and Service Quality Management Confidential 17 Case: Accessibility due to Max Users Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Max User fails Network and Service Quality Management Confidential 18 Action 1. Investigation High HSDPA Setup Fail due to Max Users Fails 2. Troubleshooting 1. Need Site Troubleshooting (re-commisioning and/or reset) 2. Need alarm clearance
Network and Service Quality Management Confidential 19 Performance After Execution (Max Users) with recommisioning CRF Executed Network and Service Quality Management Confidential 20 Performance After Execution (Max Users) with alarm clearance CRF Executed Network and Service Quality Management Confidential 21 Setup Failures caused by RNC Fails Network and Service Quality Management Confidential 22 Case: Accessibility due to RNC fails Issue: Low Accessibility HSDPA and R99 SR in some wcel due to RNC fails Network and Service Quality Management Confidential 23 Action 1. Investigation High HSDPA Setup Fail due to RNC Fails 2. Troubleshooting 1. Need alarm clearance (RNC internal and wbts transmission) 2. Need Site Troubleshooting (re-commisioning and/or reset)
Network and Service Quality Management Confidential 24 Performance After Execution (RNC fails) with Alarm clearance CRF Executed Network and Service Quality Management Confidential 25 Performance After Execution (BTS Troubleshooting) Site Re-commisioning and/or reset CRF Executed Network and Service Quality Management Confidential 26 Performance After Execution (RNC internal) with Alarm clearance CRF Executed Network and Service Quality Management Confidential 27 Setup Failures caused by Transmission Fails Network and Service Quality Management Confidential 28 Case: Accessibility due to Transmission fails Issue: Low Accessibility HSDPA and R99 SR in some wcel due to Transmission fails Network and Service Quality Management Confidential 29 Action 1. Investigation High Setup Fail due to IuB Fails 2. Troubleshooting 1. Need alarm clearance (wbts transmission) 2. Upgrade IuB capacity 3. CoCo Reconfiguration or feature implementation
Network and Service Quality Management Confidential 30 Performance After Execution (IuB fails) with Alarm clearance CRF Executed Network and Service Quality Management Confidential 31 Performance After Execution (IuB fails) CRF Executed CRF Executed Network and Service Quality Management Confidential 32 Performance After Execution (IuB fails due to Alarm) CRF Executed Network and Service Quality Management Confidential 33 Setup Failures caused by UE Fails Network and Service Quality Management Confidential 34 Case: Accessibility due to UE fails Issue: Low Accessibility Voice AMR SR in some wcel due to UE fails Network and Service Quality Management Confidential 35 Action 1. Investigation High AMR voice Setup Fail due to UE Fails 2. Troubleshooting 1. Need alarm clearance 2. ADJx tuning 3. Other failures correlation (BTS, AC and IuB)
Network and Service Quality Management Confidential 36 Performance After Execution (UE fails) CRF Executed CRF Executed Network and Service Quality Management Confidential 37 Thank You