January 2008 APWA Reporter
January 2008 APWA Reporter
January 2008 APWA Reporter
net
Public Works:
Fulfilling a critical role in
emergency planning and response
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January
2008
4 President’s Message
8 Technical Committee News
10 Snow professionals heading to Louisville
16 Being First: Two First-Timers Meeting experiences
20 Public Works DIVAs: Dynamic, Intelligent, Victorious, Accomplished
22 SCRC spotlight on the Kansas Road Scholar Program
24 APWA Book Review
15
26 Index to 2007 articles
32 New APWA staff
C O L U M N S
6 Washington Insight
33 Recipes for Success
35 International Idea Exchange
50 Ask Ann
F E A T U R E S
16
36 Public Works Working Group: Working to benefit the profession
39 Evacuations
41 Full-scale mock disaster event in Beloit, Wisconsin
44 Cascading infrastructure failures and you!
46 Care for employees
48 Public Works Mutual Aid: Who needs it and why
W O R K Z O N E
M A R K E T P L A C E
C A L E N D A R
19 Education Calendar
60 World of Public Works Calendar
44 Index of Advertisers
60
On the cover: New York City Sanitation Department street sweepers played a major role in
picking up tons of debris following the terrorist attacks on the World Trade Center on 9/11. January 2008 APWA Reporter 3
(Photo by Kathy Dawkins, Director of Public Information, and John Pampolone, Assistant
Director of Public Information, New York City Sanitation Department)
Public Works ignored:
Time to look in the mirror?
Larry W. Frevert, P.E.
APWA President
n the short two and a half years that I have worked for cessful in the future. And as many of you know, it is not an
the American Public Works Association, I have had the easy task.
dubious honor of being witness to several devastating di-
sasters that have changed this nation and the way we pre- I am not telling you this to elicit your sympathy—far from
pare for and respond to future catastrophic events. Indeed, if it, in fact. I absolutely love what I do, and I love being on the
forefront of the changes in emergency management, and
anything can be considered a silver-lining when it comes to
having a hand in the events that help change destinies. OK,
catastrophes, it is that people come together to try and learn
so I’m making it sound a little more romantic than it actu-
from their mistakes.
ally is. But the point I’m trying to make is that I believe in
One of the processes that I have come to be a part of here what I do. What’s more, I believe in what I’m doing for pub-
in Washington, and one that is directly related to my duties lic works professionals. I have made your cause my own.
within this association, is learning to engage the political
But I can’t fight for this cause alone. I need your help.
machine as a means to ensure that public works profession-
als are better prepared for disasters, and that they are given As most of you know, there are many other players—some
the resources they need, be it funding or training, to be suc- much more recognizable than public works—when it comes
to the field of first responders. Some of these groups, includ-
ing fire, police and rescue personnel, are our friends. We are
enters of expertise” may be a bit of an under- The International Association of Fire Chiefs (IAFC) Board of
statement when you look at what the members Directors authorized the IAFC Mutual Aid Task Force to
of the Emergency Management Committee are develop a National Fire Service Mutual Aid System. David
involved in on behalf of APWA. In addition Himes has been participating in this process (at the invi-
to providing testimony in Washington, D.C., conducting tation of IAFC) as an observer, in hopes that public works
state, regional and international training, planning work- officials will mirror the efforts of the fire chiefs.
shop sessions for APWA’s Congress, and locating authors
for this issue of the Reporter, committee members serve on The primary goal of the Congressional Hazards Cau-
a variety of national committees and task forces. All this is cus Alliance is to develop a wider understanding within
done in their spare time and with no additional compensa- Congress that reducing the risks and costs of natural disas-
tion from their employers. ters, as well as man-made hazards, is a public value. Larry
Zensinger is APWA’s representative to the Alliance that
The six volunteer members of the committee are Chair Te-
works to educate congressional members and staff about
resa Scott (City of Gainesville, FL), Larry Zensinger (Dew-
the costs of these disasters to their districts and states, and
berry, Fairfax, VA), Christine Walsh (City of Beloit, WA),
the benefits their constituents will realize through greater
Brian Usher (City of Largo, FL), David Himes (City of Nash-
efforts to understand, prevent and mitigate all hazards.
ville, TN), and Curt Edwards (Psomas, San Diego, CA). Dan
Jensen serves as the advocacy liaison in the APWA office in Brian Usher sits on the NFPA Professional Qualifi-
Washington, D.C. Teresa Hon is the staff liaison and works cations Committee. The mission of the international
in the Kansas City office. nonprofit National Fire Protection Association (NFPA) is
Following is a brief description of the consortiums, com- to reduce the worldwide burden of fire and other hazards
mittees and task forces on which these committee mem- on the quality of life by providing and advocating consen-
bers represent public works and APWA: sus codes and standards, research, training and education.
NFPA membership totals more than 79,000 individuals
The National Homeland Security Consortium is a from around the world and more than 80 national trade
unique coalition of key state and local organizations, elect- and professional organizations, including APWA.
ed officials, private sector employees and others with roles
and responsibilities for homeland security prevention, pre- The NIMS Upgrade Working Group is made up of
paredness, and response and recovery activities. Christine stakeholders from first responder groups, safety and private
Walsh serves on the National Homeland Security Con- sector members who meet semi-annually to discuss the Na-
sortium, which is an outgrowth of discussions regarding tional Incident Management System (NIMS) and direct the
the need for enhanced communication and coordination course of any proposed changes. Teresa Scott is APWA’s
between disciplines and levels of government. The Con- representative on the working group.
sortium is a recognized entity by the U.S. Department of
Homeland Security. The newly-created EMAC Advisory Board was created to
facilitate the effective integration of multi-discipline emer-
Brian Usher represents APWA and public works as a par- gency response assets for nationwide mutual aid through
ticipant in the National Fire Incident Management the Emergency Management Assistance Compact. Larry
System Consortium (NFIMSC). The NFIMSC is an or-
Zensinger serves on the Board as APWA’s representative.
ganization of fire service professionals whose goal was to
merge the two most popular incident command systems Two members of the committee, Teresa Scott and Larry
used by the American fire service (the Fire Ground Com- Zensinger, as well as APWA members Mary Anderson
mand System and the Incident Command System) into a (City of Highland Park, IL) and Ken Hill (City of Tulsa,
single common system. OK) serve on the Universal Task List (HSPD-8, Tar-
Jeff Wilson (Wilson, Miller, Inc., Fort Myers, FL) is AP- As you can see, there are many instances where the Emer-
WA’s newly-appointed representative to the SAFECOM gency Management Committee or designees are represent-
program which was established by the Office of Manage- ing public works and APWA at the national level. If you
ment and Budget (OMB) and approved by the President’s would like more information on any of these groups or
Management Council (PMC) as a high-priority E-Gov programs, feel free to contact our office.
initiative. More specifically, SAFECOM is a communica-
Dan Jensen can be reached at (202) 218-6734 or djensen@
tions program within the Office for Interoperability and
apwa.net; Teresa Hon can be reached at (816) 595-5224 or
Compatibility (OIC) that provides research, development,
thon@apwa.net.
testing and evaluation, guidance, tools, and templates on
communications-related issues to local, tribal, state and
Juggle less.
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Enterprise, or the most powerful web-based system available for facilities — WebTMA,
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Louisville, Kentucky
April 13 - 16, 2008
The Snow Conference exhibit floor just keeps getting better! More than 120
companies will showcase everything you need in equipment, technology,
products and services for snow & ice removal and winter operations. Visit
www.apwa.net/snow for a current list of this year’s exhibitors.
www.apwa.net/snow
2008 APWA North American Snow Conference
11:30 a.m. – 12:30 p.m. How to Succeed, Stay Sane, and Have Fun
Conference Location Note: There are a limited number of rooms available in the APWA group block for the
General information
night of Saturday, April 12 due to the Thunder Over Louisville event. Once the block sells
and Hotels out, your rate may be much higher for Saturday night.
Exhibits, education sessions, and onsite If you will be arriving in Louisville on Saturday, plan to arrive in the morning or as early
registration will be located at the Kentucky in the afternoon as possible. Traffic will be heavy all day, with street closings near the
International Convention Center. riverfront beginning early afternoon and highway closings before the fireworks begin.
Special APWA room rates are available at Marriott Louisville Downtown Galt House Hotel & Suites
the official Snow Conference hotels – the (across the street from convention center, (four blocks from convention center,
Marriott Louisville Downtown and the Galt connected by pedway) connected by pedway)
House Hotel & Suites, both located within 280 West Jefferson Street 140 North 4th Avenue
walking distance of the convention center Louisville, KY 40202 Louisville, KY 40202
and connected by pedway. APWA will not APWA Room Rate: $139 APWA Room Rate: $122 standard room or
be providing shuttle service. Cutoff Date: March 14, 2008 $132 executive suite
Toll Free: 800-533-0127 Cutoff Date: March 14, 2008
Make your hotel reservations early! Special Hotel Direct: 502-627-5045 Toll Free: 800-843-4258
APWA room rates are offered on a space Online: www.marriott.com/SDFLM Hotel Direct: 502-589-5200
available basis until March 14, 2008. Rates Group Code: apwapwa Online: www.galthouse.com
do not include tax, currently 15%. Group Number: 215794
Full Registration includes entrance Exhibit floor passes are available for
into the exhibit hall, all education sessions Monday and Tuesday only and do not
and roundtables, Sunday reception on the include lunch.
exhibit floor, Monday and Tuesday lunch
Guest/Spouse Registrations are
on the exhibit floor, refreshment breaks,
available at a special rate, and include
the Tuesday evening Kentucky Derby
entrance into the exhibit hall and education
Night event at Churchill Downs, and the
sessions, plus the Tuesday evening Kentucky
Wednesday morning technical tour program.
Derby Night event.
One-Day Registrations are available
See the registration form for individual
for Sunday, Monday or Tuesday. Sunday
categories and rates. If your city has an
includes the reception on the exhibit floor.
APWA agency membership, please note that
Monday and Tuesday include lunch. Tuesday
individuals must be listed on your agency
does not include the Kentucky Derby Night
roster to receive the member registration
event, but you may purchase a ticket with
rates.
your registration.
You must have a full registration to
participate in the Wednesday technical tour
program.
Group Discounts
Send 10 or more people from your agency and receive a flat
One of the snowplows at the Louisville Regional Airport Authority’s
one-day registration rate of $150 per person. Registrants
maintenance facility
must be employed by the same agency, but are not required
Tour 2: Louisville Underground to attend on the same day or to be members of APWA. This
Converted from an active limestone mine in the early special rate is not applicable to multiple days for any one
1970s, the Louisville Underground has developed into a person. One-day registrations are available for Sunday, Mon-
multifaceted facility that not only holds reserve salt storage day or Tuesday. Sunday includes the reception on the exhib-
for Louisville Metro Government and the State Highway De- it floor. Monday and Tuesday include lunch. Tuesday does
partment, but also stores original films from major motion not include the Kentucky Derby Night event, but you can
pictures and much more. This facility uses innovative struc- purchase tickets onsite for an additional cost. Preregistration
tural fill made of recycled materials to serve as foundations is required. Contact Brenda Shaver at bshaver@apwa.net or
for the four million square feet of underground storage. (816) 595-5240 if you would like to register a group.
Learn about the interesting history of the cavern system,
See pages 11-14 for more details on the conference or visit the
including details of a huge civil defense shelter used during
Snow Conference website at www.apwa.net/snow.
the Cuban Missile Crisis in 1962, as well as the innovative
thinking behind some upcoming enhancements.
Social Activities
There’s plenty of exciting social activities, too. The Kentucky
Chapter will welcome you to Louisville and the Snow Con-
ference with an opening reception on the exhibit floor on
Sunday afternoon. On Tuesday evening a special event is
offered—Kentucky Derby Night at Churchill Downs. While
there won’t be any horses racing on the track that evening,
you’ll still have some fun with mock video racing.
s reported in the November 2007 APWA Reporter, After putting my things down, I was off to perform my as-
the First-Timers Meeting was an unprecedented signed task.
success at this year’s APWA Congress in San Anto-
I also met Jennifer Adams, the incoming chair of the Diver-
nio. This year’s meeting broke the attendance re-
sity Committee, who was very energetic and gracious and
cord with over 340 new Congressgoers. The eleventh annual
was passing out stickers right next to me. The highlight of
meeting was once again coordinated by the Diversity Com-
my very pleasant task was a personal encounter with Larry
mittee and provided a valuable crash course to new Con-
Frevert, P.E., incoming APWA President. Mr. Frevert walked
gressgoers on the who, what, when, where and why of the
up as Jennifer and I passed out stickers. He knew Jennifer
APWA Congress activities. This month, first-time Congress
and introduced himself to me, not particularly taunting his
attendees Rosemary Baltcha, a new member of the Diversity
presidential status (in fact I didn’t even know), but more
Committee, and Rebecca Bilderback, a new member of the
so, he welcomed me and thanked me for performing my
Women in Public Works Subcommittee, describe their First-
particular task. To think the president of a national, world-
Timers Meeting experiences.
renowned organization like APWA would take the time to
Rosemary’s experience personally talk to me was yet another first.
Being first is often a very exciting experience. Of course this
Inside the breakfast itself everyone was abuzz. Augie Chang
depends on the event, but in most cases it is memorable. I
welcomed everyone to this First-Timers event and indicated
experienced a number of firsts when I attended the APWA
the purpose of the meeting was to promote a feeling of in-
International Public Works Congress & Exposition in Sep-
clusiveness for everyone attending the Congress, to assist
tember, beginning with the First-Timers Meeting breakfast
them in getting the greatest value from their experience, and
which I experienced from several different perspectives and
to provide them with helpful tips on navigating through the
ending with the Congress Reception and Banquet. I had an
shear vastness of the Congress itself. It was already work-
opportunity to personally interact with Kaye Sullivan, al-
ing for me and I felt somewhat enchanted by my whirlwind
though I had met her previously at a Chapter Leaders train-
morning. Augie thanked Rinker Materials/Hydro Conduit
ing event. As a member of the national Diversity Committee
for providing a delicious full breakfast for all of those in at-
I would actually be working with her on a regular basis. Kaye
tendance at the meeting.
is part wizard, part psychic and part princess. Due to my
previous, minimal contact with her, I was not a bit surprised
by her mystical and magical powers. As a new member of
the Diversity Committee, Kaye immediately sensed my con-
fusion and helped me to get settled by charging me with
my very first task—to pass out diversity stickers to first-time
Congress attendees and others who were attending the First-
Timers Meeting.
Order Custom Bulk cise that got everyone moving around the room and ensured
that we would get acquainted with more than just the peo-
Editorial Reprints ple sitting near us. The networking exercise provided each
first-timer a questionnaire to fill out. Each question pro-
vided a description and the objective was to move around
Now that you have the room and find a person who fit the description and get
been featured in the them to sign the questionnaire. The questionnaire included
APWA Reporter, why such fun questions as “Find someone who is the same age
as you.” The questionnaire provided a good way to get to
not leverage this know many different people and to learn interesting tidbits
opportunity to promote about them.
your product or service
As a first-time Congress attendee, I feel that the First-Timers
with custom reprints? Meeting was a valuable experience. Not only did I get a great
breakfast and a chance to meet new people, I learned about
Custom reprints are available in quantities of
the educational, motivational and networking opportunities
100 or more and are printed on high-quality, that the Congress provided and as a result was better able to
gloss-coated paper stock in black & white take full advantage of the conference. I highly recommend
or full color. Custom reprints make great that first-time attendees to the 2008 APWA Congress attend
handouts at trade shows, inserts for media kits this meeting for a great start to their Congress experience.
and direct mail pieces. Custom PDF’s are also To echo Augie Chang’s optimism in his Diversity Events up-
available for posting on your website. date in the November 2007 APWA Reporter, we should look
forward to an even greater First-Timers Meeting in New Or-
Call our reprint department at leans next year.
(800) 259-0470 for complete details.
Rosemary Baltcha can be reached at (559) 262-4371 or rbaltcha@
co.fresno.ca.us; Rebecca Bilderback can be reached at (913) 971-
9116 or RBilderback@olatheks.org.
2008
10 Trenchless Technology
7 The Black and White of Pavement #3: Construction of Quality Flexible and Rigid Pavements
April 10-11 PSMJ’s Public Works Project Management Bootcamp – Las Vegas, NV
ublic works agencies, like other industries, have an same opportunities as someone in a more populated part of
ever-present need for high-quality training and tech- the state at the same cost.
nical assistance for employees. This is especially true
The Program offers three levels of training:
for smaller and rural community agencies that are al-
ready facing tightening budgets and limited staff. In Kansas, • Level I – Technical Skills strives to enhance the
the Road Scholar Program is a great example of a collabora- knowledge of general public works maintenance and
tive effort to address these challenges and establish a well- construction methods, safety practices and local govern-
trained network of public works professionals. ment organization. Courses include: Culverts, Drainage
and Levee Maintenance, Risk and Liability Issues, Work
A play on the Rhodes Scholarship for study at Oxford Uni- Zone and Traffic Control Safety, Snow and Ice Control,
versity, the Kansas Road Scholar Program was originally Road Maintenance, and Government 101 for both cities
developed by the Kansas County Highway Association and and counties.
the Kansas Local Technical Assistance Program (LTAP) in
cooperation with the Kansas Association of Counties and • Level II – Supervisory Skills strives to develop su-
the Kansas Department of Transportation. The program pro- pervisory skills for persons engaged in public works
vides training relative to what all counties in Kansas are re- maintenance and construction activities. Courses in-
sponsible for maintaining: roads and bridges. The program clude Fundamentals of Supervision, Legal Aspects of Su-
recently expanded to include APWA involvement and in the pervision, Coaching and Positive Discipline, Enhancing
near future will also include state employees. Cooperative Work Relationships, and Problem Solving
for Effective Supervision.
Open to all Kansas public works employees, the Road Schol-
ar Program provides training to increase knowledge of road • Level III – Executive Development strives to en-
maintenance procedures and improve technical, supervisory hance management and administrative skills for those
and managerial skills. By enhancing skills and knowledge of who are appointed or aspire to be appointed as county
operators and current or aspiring managers, the Road Schol- highway administrator, county or city engineer, or pub-
ar Program is working to promote a skilled workforce for lic works director. Courses include: Fundamentals of
Kansas public works agencies. Leadership, Basics in Budgeting, Finance and Reporting,
Project Planning and Management, Local/State Project
Many smaller communities face the challenge of affordabil- Coordination, and Overview of Engineering Functions
ity of classes and finding time to send people to the training. in Public Works.
The Road Scholar Program addresses these issues by keeping
enrollment fees affordable; by making the same classes avail-
able on a cycle in various locations around the state with
a one-day agenda that allows the majority of participants
to travel to the training without an overnight stay, keeping
travel costs at a minimum; and by offering the majority of
classes during winter, the off-peak time of work in Kansas.
Emergency Planning (1st Ed.) with disaster in future time and those that one should con-
552 pp • 2006 • John Wiley & Sons, Inc. sider when planning for implementation of the emergency
• Ronald W. Perry, Ph.D. and Michael K. plan at the time of disaster impact.
Lindell, Ph.D.
This publication begins with an introductory chapter en-
Where you want to go, Emergency Plan- titled “Introduction to Emergency Planning.” This chapter
ning will help you get there. Easy to read, provides an introduction and overview of how emergency
practical, and up-to-date, this publica- planning fits within the field of emergency management.
tion not only helps you learn fundamen-
Chapter 2, “The Emergency Planning Process: Mandates,
tal emergency planning concepts; it also helps you master the
Structure, and Guidelines,” outlines the components of an
core competencies and skills you need to succeed.
emergency plan, principles that guide the planning process
Emergency planning is treated as a critical avenue to com- and resources that can be used in the planning process.
munity emergency preparedness. Therefore, emergency
Chapter 3, “Patterned Human Behavior in Disaster: What a
planning is presented in its many contexts: the practice Planner Must Know,” examines the impact of disasters on
of emergency management, the community for which the people’s health, as well as people’s likely psychological reac-
planning is done—including the political, private business tions to disaster. This chapter also discusses disaster myths
and nonprofit sectors—and the network of intergovernmen- and how to assess patterns of pro-social or positive behavior
tal relationships in which planning must operate. that can support emergency plans.
An important emphasis in the volume is the characteriza- Chapter 4, “Fostering Successful Emergency Planning: A
tion of emergency planning as a process. This process view Planner’s Guide to Making It Work,” examines how to as-
forms the framework from which specific strategies and semble an emergency planning team, how to motivate the
techniques are drawn. We educate the planner in known team members, and how to train the team.
patterns of human disaster behavior to create a vision of ac-
tion on the ground where plan implementation takes place. Chapter 5, “Classes of Protective Action Recommendations:
Similarly, time is given to sharing emergency plan informa- Emergency Planning Conditions and Considerations,” dis-
tion with the public, including the goals for sharing and the cusses different recommendations the emergency planner
social psychology of the communication process. Building can make for people to take to protect themselves from the
from this base, individuals are given a picture of what the impact of different types of disasters.
planning process must address: preparedness, vulnerability, Chapter 6, “Analyzing and Selecting Protective Actions:
the notion of resources inside and outside the community, How to Make Effective Choices,” continues the discussion
and a view of outcomes for individuals and organizations. on protective actions and how to estimate hazard exposure.
This book addresses a range of strategies and skills that Chapter 7 is “The Content and Format of Emergency Plans:
planners require to achieve a successful planning process. Framing a Picture of the Planning Process.” This chapter
Individuals are taught the basics of generic protective ac- provides an outline of what information to include in an
tions (for example in-place protection, expedient respiratory information plan and discusses how to write a plan includ-
protection and evacuation) and the planning concepts sup- ing what appendices should be included.
porting effective protective action recommendations. The
Chapter 8, “Continuity of Operations Plans: Keeping the
accepted formats are given for the two principal types of
Organization Alive,” examines continuity plans for both
written plans—emergency operations plans and continuity
government and businesses. This chapter provides informa-
for operations plans. Then in short format, the authors pres-
tion about how a community can continue to operate after
ent the milestones that a planner must address for dealing
a disaster.
Listed in this index are all articles published in the 12 issues Ask Ann
of the APWA Reporter during 2007. They are categorized by Jan., p. 46
subject, with subject headings in alphabetical order. All of Feb., p. 58
the articles can be found on the APWA Reporter web page at March, p. 46
www.apwa.net/Publications/Reporter. April, p. 108
Annual Buyer’s Guide May, p. 38
Annual Buyer’s Guide, April, p. 76 June, p. 46
Categorical listing, April, p. 76 July, p. 88
Alphabetical listing, April, p. 88 Aug., p. 44
Sept., p. 100
APWA Accreditation: Tenth Anniversary Nov., p. 42
Accreditation is a leadership activity, Jan., p. 24 Dec., p. 45
Accreditation: It’s the right thing to do, Feb., p. 32
Development of agency accreditation at APWA, March, Awards
p. 26 2007 Top Ten Public Works Leaders Named, May, p. 24
Accreditation Success, April, p. 44 APWA proudly announces the Public Works Projects of the
Accreditation working well for T&ES, May, p. 36 Year, July, p. 68
Accreditation, lessons learned in Miami Beach, June, p. 28 Chapter Membership Achievement Award winners
Hillsborough County Public Works Department’s APWA announced, Aug., p. 11
Accreditation Process, July, p. 46 Awards 2007, Sept., p. 10
Accreditation: The Overland Park Experience, Aug., p. 20
APWA Accreditation for Bowling Green, Kentucky, Sept.,
Baker’s Potluck, The
Interviewing for the Right Skills, Jan., p. 21
p. 56
Performance Evaluations: An institutionalized instrument
APWA Accreditation? WIIFM (What’s In It For Me?), Oct.,
of torture, Feb., p. 28
p. 20
Focus on Your Strengths, March, p. 23
APWA Accreditation is a journey of continuous improve-
Leading through Change, April, p. 40
ment, Nov., p. 24
A Leader’s Legacy, May, p. 33
Accreditation is continuous quality improvement, Dec.,
Determining Your Level of Service, June, p. 24
p. 18
Connecting with Your Community, July, p. 38
APWA Book Review Mentoring for the Future, Aug., p. 18
Emergency and Disaster Planning Manual, Jan., p. 15 Creative Problem Solving, Sept., p. 52
Water Treatment Made Simple for Operators, Feb., p. 26 Identifying the Skills Needed for Crew Leaders and First-
Land Application of Sewage Sludge and Biosolids, March, p. Time Supervisors, Oct., p. 16
22 Creative Recruitment, Nov., p. 20
The Facility Manager’s Guide to Finance & Budgeting, April,
p. 38 Congress 2007
The Effective Public Manager: Achieving Success in a Chang- APWA Congress: The best bang for the buck, June, p. 14
ing Government (3rd Ed.), May, p. 22 My views on Congress, July, p. 23
Introduction to Engineering Construction Inspection, June, San Antonio in pictures, July, p. 24
p. 22 Four options to attend Congress, Sept., p. 22
North American Design Guidelines for Traffic Calming Mea- Don’t miss these at Congress!, Sept., p. 22
sures, July, p. 36 One-day passes available for Congress, Sept., p. 23
It’s Your Move: Strategic Planning for Public Works Agen- Fifty reasons to attend Congress, Sept., p. 24
cies, Nov., p. 16 APWA Congress: Texas Style!, Nov., p. 28
Public Works Administration, Dec., p. 16 Pictures worth a thousand words, Nov., p. 40
NEW FEATURES:
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Anne J. Allen has joined the APWA related policies and priorities. Before joining NCSHA, Mag-
staff as Accountant. She will be assisting gie worked for Strategic Media, a political media buying firm
Teri Newhouse and Mary Coleman with in Georgetown during the pivotal 2006 elections.
the accounting functions. She comes to
us from Springfield, Illinois where she Maggie is a 2006 graduate of Monmouth University in New
was working at Sikich, LLC, a local ac- Jersey. At Monmouth, Maggie studied Political Science and
counting firm. Prior to working in Springfield, she had been Communications. During her tenure at school, Maggie held
working as assistant controller for an investment advisory several internships. She was employed by the United States
firm in suburbia Philadelphia for nearly two years. Department of Homeland Security, Coast Guard, working
under the International Affairs Division on their Nuclear
Anne received a B.S. in Accounting from Iowa State Uni- Nonproliferation Program. During this time, Maggie also
versity in 2005. She is currently residing in Olathe, Kansas. completed a graduate-level class on the impact of September
Anne enjoys participating in community theatre and or- 11 in today’s world. Prior to her internship with the Coast
chestra. She has plans to return to school in the fall of 2008 Guard, Maggie interned with Connelly and McLaughlin in
in pursuit of an MBA. Manhattan, NY, a prestigious public relations and lobbying
firm. Maggie graduated Magna Cum Laude from Monmouth
Gail Ann Clark has joined APWA’s University; she also held executive positions for the Political
Washington, D.C. office as Special Assis- Science Club, as well as the Political Science Honor Society.
tant to the Executive Director. She assists
the Executive Director by managing spe- Brian Sullivan recently joined APWA as the Chapter Rela-
cial projects and daily activities, serves tions Program Manager. In his role he is responsible for the
as staff contact for the CPWA Board, and development and implementation of programs and services
works to advance the CPWA legislative agenda. at the national level targeted to higher education students
and young professionals. He will also serve as a knowledge
Gail has 15 years of association experience with the Risk resource and liaison to chapters in establishing initiatives,
Management Association where she worked in member and benchmarks, and goals to increase young professional mem-
chapter relations, managing 30-plus chapters, membership ber outreach.
recruitment, educational offerings, and community bank re-
lationships in the southeastern U.S. Brian was previously employed as a Spe-
cial Projects Manager with the Kansas
A native of Washington, D.C., Gail has a Bachelor of Arts de- City-based American Academy of Family
gree in Political Science from Elon University in North Caro- Physicians. His duties included direct-
lina. She and her husband Don reside in Falls Church, VA ing key programmatic activities of the
and have two children and two grandchildren. Her daughter Americans In Motion initiative related to
Laura and family reside in Amsterdam, NL and her son Ryan health and wellness for young people.
and his wife reside in Oakton, VA. Gail enjoys travel, pho-
tography, and reading in her spare time. For more than 10 years, Brian served in various Kansas and
Washington, D.C.-based nonprofit youth-serving organiza-
Maggie Doucette has joined APWA in tions including the Kansas Office for Community Service,
the Washington, D.C. office as a Gov- the Points of Light Foundation, and the National Network
ernment Affairs Associate. Maggie will for Youth. He has extensive knowledge and expertise in
provide support to the association’s membership-based nonprofit administration, program plan-
government affairs program, including ning and management, technical assistance, resource devel-
the implementation of the association’s opment, and community relationship-building.
public policy and advocacy goals.
Brian holds a Master of Science degree in Counseling Psy-
Maggie joins APWA from the National Council of State Hous- chology from the University of Kansas in Lawrence and a
ing Agencies (NCSHA) in Washington, D.C., where she was Bachelor of Science degree in Psychology from Mary Wash-
a Legislative and Policy Coordinator, working directly under ington College in Fredericksburg, Virginia.
the Managing Director of Tax Policy. At NCSHA, Maggie was
responsible for helping develop and advance NCSHA’s tax-
In November 2007, the APWA Leadership and Management degree, get a P.E. license, get a master’s degree in business,
Committee concluded its series of articles on public works leader- etc. See the next few steps in your career path and figure out
ship and management issues entitled “The Baker’s Potluck.” This what you need to do to get there. My career objective was to
was the third series of articles (the first being “The Baker’s Doz- create options and opportunities. I don’t have one singular
en,” the second being “The Baker’s Menu”) that discuss various “I want to be” goal. I want to have the skills to try whatever
leadership and management topics of interest to APWA members. may come my way that interests me. That’s my plan. Yours
The committee’s new series is entitled “Recipes for Success” and might be more specific or less specific. Determine what feels
touches on a variety of leadership and management topics. Along right for you.
with each article is an actual recipe for a favorite public works
dish submitted by a member. Each recipe is a favorite from the Be happy in your work. Most people work at least eight
members in their department. Give them a try. hours per day. That’s a long time to do something you don’t
enjoy. It is hard to be enthusiastic and interested when
The public works profession is known for its challenges and you’re miserable. If you’re unhappy, your body language
opportunities. When people talk about “cushy government and attitude most likely ooze your discontent. So, being un-
jobs” I’m pretty sure they’ve never filled a pothole in Florida happy can be a downward spiral. You may not like where
in July nor cleaned up after a sewer break. Even those of us you are, but no one else wants to give an unhappy camper
who deal mostly in paper and people have days filled with a shot. My advice is that you put a smile on your face and
stress, uncertainty, conflict and excitement. Life in public be happy wherever you are in your career. You are the only
works is never easy, but it is always rewarding. one that controls how you feel every day. You can’t depend
on others to make your happiness for you. Once you adjust
I think this is why so many service and civic-minded people your attitude, you might find that you like your job better.
find a home in this profession. It is a place where you can But, if not, finding a new place to work will be much easier if
truly make a difference in your community from anywhere you’ve built a reputation as a contributing team player, not
in the organizational chart. It is also a profession where a grumbling Neanderthal.
there are abundant opportunities for personal and profes-
sional growth. Get some education. This means setting some goals and
figuring out what training and education you need to get
There are many examples of people who started their working there. Education doesn’t have to mean 10 years of night
life in public works and stayed until retirement. Jim Proce, school. It might mean taking a finance class, taking a for-
Palm Bay’s Public Works Director, is one such example. He eign language class, taking a computer seminar—whatever
came to Palm Bay as a draftsman in 1981. Since then he has might make you a more valuable, well-rounded employee.
obtained his bachelor’s and master’s degrees and is now our There are many free web seminars. Go to the library and
Public Works Director (with aspirations to be city manager check out a book on a new topic. Continuous learning is
). I’m sure Jim didn’t go to grammar school hoping to be a one indication of an interested, enthusiastic employee. Even
public works director someday; but once he landed in Palm if your employer won’t pay for training, there are plenty of
Bay and discovered the opportunities in public works he set opportunities for you to learn. Many communities offer free
himself on a path to make continuous progress. Over the classes or you can volunteer in a role that might give you
years, I’ve observed folks like Jim who have worked towards the training you need. Churches, charitable organizations,
advancement in the public works profession. The following youth sports groups all need volunteers. You can learn peo-
are some of the common traits that I believe will help you ple skills, bookkeeping, computer skills, etc. while helping
succeed in your desire to advance. your community. With a little initiative, you can find schol-
Figure out where you want to be and design a path arships too. Check with your local APWA chapter or local
to get there. Set some goals. Make a plan. It is difficult to Public Managers Association to see what they offer.
get ahead if you haven’t defined what “get ahead” means to Network. Get out there in your community and your pro-
you. This doesn’t need to be a 20-year plan, but it does need fessional societies. Go to Chamber of Commerce events.
to have some short-, mid- and long-term milestones and ac- Volunteer to be a speaker. You never know where these con-
tion items. For me, it was things like: get a civil engineering nections might lead you. The adage about “who you know”
PUBLIC SAFETY
Congress activities thanks to this effort from the local Inter-
national Events Subcommittee in close coordination with
our APWA National Congress staff. We had the opportunity
also to meet with Alejandro Flores of Krebs, LaSalle, LeMieux
ACROSS THE NATION!
NOMINATIONS FOR
NATIONAL APWA
APPOINTMENT
“You give but little when you give of your possessions. It is
when you give of yourself that you truly give.”
– Kahlil Gibran
Larry Nadeau, Project Manager, Public Works, City of Port PW Job Title 9: Equipment Operator
St. Lucie, Florida PW Job Title 10: Public Works Director
Brian Usher, Director of Public Works, City of Largo, Florida PW Job Title 11: Quality Assurance Personnel
James David Himes, Assistant Director of Public Works, PW Job Title 12: Structural Engineer
Metro Nashville and Davidson County, Tennessee
PW Job Title 13: Utility Systems Reconstruction Manager
John Scharffbillig, Mn/DOT Fleet Manager, Office of
PW Job Title 14: Wastewater Collection Manager
Maintenance and Security, St. Paul, Minnesota
PW Job Title 15: Wastewater System Manager
Marjorie DeBrot, U.S. Army Corps of Engineers
PW Job Title 16: Wastewater Treatment Manager
Scott Conners, City Engineer, City of Walker, Michigan
PW Job Title 17: Water Distribution Manager
Ed Thomas (former Working Group member), National
PW Job Title 18: Water System Manager
Rural Water Association
PW Job Title 19: Water Treatment Manager
Bob Fields (former Working Group member), Chief,
Emergency and Anti-Terrorism Operations, Lockheed
Martin Space Systems Company, Sunnyvale, California
ne of the lessons learned from Katrina was that structures and people and assisting in the decision to evacu-
states and urban areas need to update emergency ate an area or alerting people to shelter in-place.
plans and include evacuation and shelter-in-place
procedures for the general population and those It is important to take into account the transportation needs
with special needs. According to the Nuclear Regulatory of a potentially impacted population and whether there
Commission (NRC) in the report Identification and Analysis are special transport needs such as stretchers and wheel-
of Factors Affecting Emergency Evacuations, “Large-scale evac- chairs. In some instances the transit system or the school
uations of greater than 1,000 people occur approximately bus fleet falls under the jurisdiction of public works. The
once every two weeks in the United States.” If you consider transit system may be called upon to assist in evacuations
then that there are probably small-scale evacuations occur- of large numbers of people, some of which may have special
ring on a much more frequent basis then it makes sense that transportation needs. Generally the transit agency, through
every community needs to develop an evacuation plan to be its ADA transportation program, has access to lift-equipped
prepared for an inevitable event. vans or vehicles equipped for special needs. It is important
to have an understanding of the capabilities and limitations
A pre-planned, well-coordinated evacuation plan is intended
to save lives and prevent injuries. The NRC found that the
critical components of successful evacuations were high-lev-
el coordination and cooperation among various emergency
response agencies and an effective command structure that
Brandon Industries, Inc.®
www.brandonindustries.com
was empowered to make decisions as needed. There are
many functional areas with a role in ensuring that effective
evacuation plans are developed and implemented. Several of
these fall under the jurisdiction of public works and there-
fore it is critical that we take an active role in developing
evacuation plans for our communities.
Online Mentoring
Humble Beginnings — Unlimited Potential
Thursday, January 24, 2008
¬AM¬0ACIlC¬s¬.OON¬-OUNTAIN¬s¬¬PM¬#ENTRAL¬s¬¬PM¬%ASTERN¬4IME
In order to expand our cost-effective Panelists for this session will include:
learning and networking opportunities s¬ Robert Albee, Past APWA President,
to our membership and their agencies, Managing Director-Tele Engineering,
APWA is launching a new program that Vanasse Hangen Brustlin, Inc.
allows you to tune in to high-quality s¬ Patty Hilderbrand, Program
speakers for just the time it takes to dial Management & Development Manager,
a toll-free phone number. This is a great Kansas City, MO
opportunity to gather a group around
the speakerphone and learn from the s¬ Jim Proce, Public Works Director, Palm
leaders in our profession. Bay, FL
s¬ Jerry Way, Director of Transportation,
Dial-in information: Sacramento, CA
1-877-339-0022 www.apwa.net
Participant Passcode: *5955223*
(YOU MUST HAVE THE STAR BOTH BEFORE AND AFTER THE NUMBERS.)
Bruce:
So you might ask yourself, how did we do this? The Friday John Nicholas
before the event we put out No-Parking signs for the event Vice President for Administration
area to give us a clear work site for the following Monday. Emergency Management Coordinator
We worked with Lt. Chris Scott from the Rockford Fire De- Beloit College
partment who is on the task force team for the Illinois Tech- Bob Klinger and Jerry Haberl from Wisconsin Emergency
nical Rescue Team (TRT) to come and make the collapsed Management said in their report:
sites. We delivered the concrete pipe ranging from two feet
to four feet in diameter. For months we had collected mat- The Beloit DPW was represented on the ex-
tresses, end tables, couches and chairs that were put out for ercise design team and played an important
weekly trash collection for this event. A Dodge Caravan was role in the planning, conduct and evaluation
brought in that we crushed. They brought in a fifth-wheel of the exercise.
trailer and it was our job to destroy the trailer and place it on
Public Works personnel were instrumental
the pile. We worked with the TRT for two days setting up the
in the preparation of the exercise, especially
site and Lt. Chris Scott stated, “Without the help of Public
in the construction of the rubble pile used to
Works the event would not have been as realistic as it was.”
test collapsed structure evolutions. The exper-
On the actual day of the event Public Works personnel tise and experience they brought to the con-
secured the area so that no one could enter except the re- struction ensured a safe and realistic training
sponders. We installed snow fence, barricaded streets for a experience.
two-block area and barricaded a three-block area for staging.
Public Works was able to maintain essential
We delivered golf carts and gators for the evaluators and dig-
utility services (enhancements/props) and co-
nitaries to utilize so they could view the event. We stayed
ordination among assets and was organized
onsite for the entire event for any unforeseen issues that
efficiently according to the National Incident
would come up, which they did; like any event as it unfolds
Management System (NIMS). The Incident
things come up. We had police personnel walking over snow
Command System (ICS) was established soon
fence that we had to put back up and citizens were finding
after arrival and Unified Command estab-
little holes in our perimeter that we had to close. We put
lished within an evaluated time period.
more barricades out as the event grew.
A representative of the FBI said, “This is the largest event
After all of the explosions rocked the City of Beloit, trapped
I have ever seen and was impressed on how well it ran.”
and injured college students were rescued and transported
Some mistakes were made but, after all, it was a disaster. We
to the hospital, and the terrorist was taken into custody and
quickly recovered from our mistakes. That is why you have
the hostages were released, it took only approximately three
42 APWA Reporter January 2008
to practice. You have to understand each other and know In Beloit we have been working hard to improve commu-
everyone’s capabilities. nication through the use of Nextel telephones and radios.
We can alert a group of Public Works, Police, SWAT or Fire
Not surprisingly, through this exercise we found our biggest responders with ease. With the assistance of Nextel we have
problem was with communication. It is the same comment established groups so the Incident Commander can alert
I have heard at every event, staged or real. We must work any group with one click of a button. Nextel representatives
together to find a better way of communicating with each helped us the day of our event to enhance our capabilities
other. The only way this will happen is if we talk to each with the phones and also supplied us with extra phones to
other. Police, Fire and Public Works communicated well, but share with other responders as needed. All of this would not
when the FBI and the EOD (Explosive Ordnance Disposal) have happened if we did not work together as a group on
team came into the event, it took us about a half hour to our communication to recognize the shortcomings that we
gain communication. had. Public works must be a part of that process.
One of the pre-exercise meetings with all of the mock disaster par- Bruce Slagoski can be reached at (608) 364-2929 ext. 7008 or
ticipants (photo courtesy of the City of Beloit) slagoski@ci.beloit.wi.us.
LIVE – 2-hour audio webcast from the American Public Works Association!
¬AMn¬PM¬%34¬s¬¬AMn¬PM¬#34¬s¬¬AMnAM¬-34¬s¬¬AMn¬AM¬034
Curtis Edwards, P.E., F.ASCE, Vice-President and Senior Project Manager, Psomas, San Diego, California;
Laurence W. Zensinger, Vice-President, Homeland Security, Dewberry, Fairfax, Virginia; members of the
APWA Emergency Management Committee
ascading failure—when disruption in one infrastruc- week as water service was restored but undrinkable due to
ture causes a disruption or failure in a second infra- contamination of the empty system. Similar disruptions
structure. could impact water-dependent facilities such as hospitals,
which are even more critical systems during disasters.
When the public hears about cascading infrastructure fail-
ures, it is likely they remember the electrical network failures
in the northeast where one failure in the electrical system
led to many other electrical failures. However, it is unlikely
that they think about the other infrastructure failures that
resulted from this type of event. Power was out to traffic sig-
nals and electric trains, crippling the transportation system.
Communications were also disrupted with the loss of power.
It is easy to see how one small infrastructure failure can cas-
cade into larger, multi-jurisdictional infrastructure failures.
Catalog P118
Brian R. Usher, Director of Public Works, City of Largo, Florida, and member, APWA Emergency Management Committee
Teresa Scott, P.E., Director of Public Works, City of Gainesville, Florida, and Chair, APWA Emergency Management Committee
hen the worst happens ily contact information. If their plans havoc on your operations. If you have
in our communities, we change, any employee family member plans to include the inoculation of em-
count on our employees to with identification can seek shelter if ployees in the event of an epidemic,
be there in support of our their needs arise. Housed in the city’s you should consider including family
mission. Repeatedly these employees Cultural Center, this facility swings members as well. Again, employees will
have not only met our expectations, into action when a hurricane watch is not be able to give you their full atten-
but have surpassed them with their posted, or as other incidents dictate. tion if they are worried about sick fam-
heroic, selfless dedications. Whether Materials and supplies are moved in ily members at home. The possibility
from hurricane, wildfire, flood, tor- according to the City’s Emergency Op- of cross infection from employees with
nado, snow storm or countless other erations Plan. The dependent check-in sick family members to other members
events impacting our communities, process is done electronically on the of staff or the community is obviously
the dedication of our employees who City IT system ensuring that not only one to be taken seriously. It has been
place their communities first has been tracking occurs, but that employees estimated that over one-third of our
a proud constant in our business. One and their department can check online employees could be affected at any one
area we as employers have not been that their family is checked in. time from a pandemic flu outbreak. It
as dedicated to is providing the same is obvious that we must protect our
level of dedication to our staffs as we City employees are also surveyed each most vital resource, our employees,
expect from them. year to determine whether they and from this additional emotional and
their families are capable of securing physical strain.
This situation is slowly being remedied their homes themselves, or if help may
as emergency plans are being updated be necessary. If family members are un- Employee Support
and we include lessons learned from able to secure the home, the City will Direct employee support during times
other communities across the country. provide assistance with the installation of crisis is also important. When plan-
It has been the unfortunate news head- of storm shutters, securing doorways ning for extended operations involv-
line when a community disciplines and evacuating the structure. In this ing response and recovery activities, it
or terminates employees who found way City employees can concentrate on is critical to ensure some method exists
themselves forced to make a decision their job responsibilities and not be dis- to feed, shelter and support employ-
between what they feel is their family’s tracted by concerns for their loved ones. ees working in extended, harsh con-
well-being and their responsibility to Another level of support implemented ditions. Simple things like hot meals,
their community. While not often re- in 2007 was the voluntary collection of fluids for rehydration and shade with
ported, these types of cases have made homeowners insurance contact infor- either heat or cooling ability not only
headlines across the country. Partially mation. Employees choosing to partici- extend your staff’s capabilities and en-
in response to these situations and par- pate provide the City with their Home- durance, they provide for improved
tially because of lessons learned dur- owners Insurance contact information. morale, leading to longer employee
ing the past ten years of emergency If their homes are damaged while they concentration and dedication.
response, communities are beginning are involved in a response activity, the
to provide support to employees and City will contact the insurance compa- With the recent introduction of quick-
their families during times of disaster. ny for them, initiating the claim process prepare foods for bulk feeding, the
and again relieving them of additional logistical issues surrounding the stor-
Family Member Support burdens and concerns. ing, distribution and preparation of
In Largo, Florida, dependents of City meals for employees is less trouble-
employees have access to a shelter fa- Providing family support goes beyond some than before. The new meals are
cility reserved just for them. City em- just addressing shelters and feeding. easily stackable, heat themselves, and
ployees sign their families up at the With growing concerns of a global in- offer both standard and vegetarian se-
beginning of the annual hurricane sea- fluenza outbreak, community planning lections. Combined with new waterless
son to ensure enough food and water should address not just employees but hand sanitizers, keeping our employ-
can be provided. The online sign-up also their families. In the sealed envi- ees properly fed is now easier than ever
form also asks if the family is shelter- ronment buildings we work out of to- before. The longer shelf life of bottled
ing elsewhere or at home, and for fam- day, any infected employee can wreak water also is an asset when preparing
utual aid allows communities (Mutual Aid Box Alarm System). Police trastate and Interstate agreement with
to support each other during departments have also had Mutual Aid our neighboring communities.
emergencies and disasters to Agreements for a number of years as
It is our recommendation that every-
protect and restore life and well. Today we see public works sectors
one establish Mutual Aid Agreements
property when an event is beyond the on board with mutual aid.
with their neighbors. Not only is it a
capabilities of the affected community.
requirement but when you need as-
Public works is responsible for a mul-
sistance or if you are responding to an
titude of operations, including safe
event, everyone knows whom to call
water, sewer, waste disposal and debris
and what to expect. A very large part
management, mass transit, snow re-
of this agreement is the list of resourc-
moval, signage, engineering and fleet.
es. Mutual Aid Agreements are not an
We have the responsibility to recover
easy task but a very worthwhile one. It
in the most expedient way. This is best
took over a year to get our Mutual Aid
accomplished by entering into Mutual
Agreement enacted by the time it went
Aid Agreements for cooperation during
through all the community leaders and
an emergency situation. Golf course superintendent Mark Young (left)
of the Beloit Public Works Department in the their attorneys. During a disaster is not
It is important that each municipality Incident Command Vehicle with Capt. Tom the time to see if you have the neces-
entering into an agreement realize the Dunkin of the Beloit Police Department sary resources.
importance of providing assistance to As you may know, HSPD-8 (Homeland
The APWA Wisconsin Chapter’s Emer-
one another during a disaster or emer- Security Presidential Directive 8) states
gency Management Committee is cur-
gency. You may be requested to supply that public works employees are recog-
rently working on a statewide Mutual
employees, equipment, technical as- nized as first responders. In order for
Aid Agreement. We anticipate that
sistance and/or materials. Public Works any disaster area to receive mitigation
during 2008 the agreement will be
Mutual Aid Agreements allow an entity funds from FEMA (Federal Emergency
complete. The process takes time and
to assist another without the liabili- Management Agency) we must meet
requires legislative involvement. In the
ties of insurance, workers compensa- certain criteria. We must have Mutual
long run, it will be worthwhile.
tion, equipment insurance, employee Aid Agreements in place and be NIMS
liability, union issues, and compensa- (National Incident Management Sys- Bruce Slagoski can be reached at (608)
tion becoming cumbersome issues and tem) compliant. 364-2929 or slagoski@ci.beloit.wi.us;
causing great delays in response time. Janice Pinnow can be reached at (608)
The City of Beloit has entered into
Mutual aid does not require a commu- 364-2929 or pinnowj@ci.beloit.wi.us.
Mutual Aid Agreements with nine
nity to respond to the crisis of another.
communities. The communities range Editor’s Note: The City of Beloit’s
A community may in good faith with-
from small townships to large cities. Mutual Aid Agreement, as well as other
hold assistance while providing for its
Our agreements also cross the state sample agreements, can be viewed on the
own community.
line into Illinois. If the need arises to APWA Resource Center at www.apwa.
For years fire and police departments respond to an incident across the state net/ResourceCenter in the Emergency
have had agreements with surround- line the issue can be addressed with an Management section. If you would like to
ing communities for assistance. Fire de- EMAC (Emergency Management As- provide a sample copy of or link to your
partments have had Mutual Aid Agree- sistance Compact) which was covered agency/state’s agreement, please forward
ments with neighboring communities in the January 2007 issue of the APWA the information to Teresa Hon at APWA
and now have changed to the MABAS Reporter. In Beloit we have both an In- headquarters (thon@apwa.net).
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INDEX OF ADVERTISERS
When you contact an advertiser regarding a product, please tell them you saw their ad in the APWA Reporter. Thanks! – The Editor
Legend: IFC = Inside Front Cover; IBC = Inside Back Cover; BC = Back Cover
This material is based upon work supported by the Federal Highway Administration under cooperative agreement No. DTFH61-06-H-00015.
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