Introduction To Business: Bus 10 Notes - 9A Motivation
Introduction To Business: Bus 10 Notes - 9A Motivation
Introduction To Business: Bus 10 Notes - 9A Motivation
1
7-1
Introduction to Business
Employee Motivation
Why People Quit
Unreasonable Demands
Opinion Not Valued
No Clear Expectations
Work Rejection
Favoritism
7-2
Leadership and Motivation
Leading
Inspiring others to do their best.
Motivation
The inner drive that directs a persons behavior
toward goals
Morale
An employees attitude toward his or her job,
employer, and colleagues
7-3
Bus 10 Notes - 9A Motivation
2
Organizational Culture
Corporate culture:
Is the firms personality
It involves:
Shared values
Traditions
Policies and Rules
It is expressed in:
Written communications from management
Ceremonies & stories
Dress codes (or lack of)
Work habits
Behavior of top management
A good fit with the corporate culture can be key
to your morale!
8-4
Video Case Study
The Zappos Family (9 minutes)
http://www.youtube.com/watch?v=tFyW5s_7Z
Wc&feature=related
New Belgium Brewing (11 minutes)
http://www.youtube.com/watch?v=mV0pq_RY
qZY
Discussion Questions:
What has management done to create the
culture of this company? How do those
actions affect employees?
8-5
Maslows
!ierarchy"O#"$eeds %heory
7-6
Bus 10 Notes - 9A Motivation
3
Peak: How Great Companies Get Their Mojo
from Maslow
Chip Conley puts Maslows theory to
work in the way he manages
relationships with employees,
customers and investors.
Video (5 minutes)
http://www.bnet.com/2422-13724_23-182940.html
Peak: How Great Companies Get Their Mojo
from Maslow
Discussion Question
Think about the company for whom you work
(or a company for whom you have worked).
Suggest one thing the company could do to
address the Recognition need and one thing
to address the Meaning need.
!erz&ergs %wo"'actor %heory
7-9
The top
item was
the work
itself
Bus 10 Notes - 9A Motivation
4
Vroo(s )*pectancy %heory
Expectancy theory proposes that employees will work
hard to earn rewards they value and consider obtainable.
7-10
Managers Can +se )*pectancy
If they take the time to
discover what
rewards employees
really want.
If they set realistic
and achievable goals.
If they deliver on
promises made.
),uity %heory
Our motivation is affected by our perceptions of
fair treatment versus others.
Fred works fewer
hours than me, but he
got a bigger raise
than me!
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Bus 10 Notes - 9A Motivation
5
-o& .edesign
Job Rotation- Systematic
Job Enlargement- Added tasks
Job Enrichment- More variety,
responsibility, autonomy in job.
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%heory Matching
1. Maslow
2. Job Enrichment
3. Herzberg
4. Equity Theory
5. Vroom
A. Pay is not a motivator.
B. Unfulfilled needs motivate
people.
C. Make the work itself more
meaningful to motivate
workers.
D. A manager needs to find
out what employees want.
E. Treat employees fairly or
expect attitude problems.
What (otivates you/
Pay attention to your inner drives, not the
comments of others!
On Motivation Video (6 minutes)
http://www.youtube.com/watch?v=_tjYoKCBY
ag&feature=related
7-16
Bus 10 Notes - 9A Motivation
6
0our Career Opportunity 1nalysis
Skills required
Autonomy on the job
Employment security
Barriers to career entry
Number of jobs available
Standard of living provided
Potential for advancement
Stepping stone to other career paths
Flexibility / home life balance
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