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Section 5 Troubleshooting and Maintenance 5-2 Error Messages

5-5
NS Series Programming Manual
5-2 Error Messages
If one of the messages listed on the following table is displayed on the PT, find the symptoms of the er-
ror below and then perform the suggested countermeasures.
5-2-1 Troubleshooting Data Transfers from the NS-Designer
This section describes possible errors during data transfer and their countermeasures.
Message Cause Possible countermeasure
Either Screen Data Transfer or
Memory Card Transfer is al-
ready started up. Cannot start
up both programs at once.
Tried to start both Memory
Card Transfer and Screen
Data Transfer.
Only one transfer program can be started
at a time.
Project file name is too long. It
should be within 42 characters.
Project file name (*.IPP)
contains 43 or more charac-
ters.
There are limits on transferable file
names. Check the error message and use
NS-Designer to adjust the file name ac-
cordingly. There are similar limits on nota-
tion for text files indirectly accessed.
Project file name contains inva-
lid characters. Usable charac-
ters are alphanumeric (0 to 9, A
to Z, a to z), dollar sign ($), un-
derscore (_), and period (.).
File name contains invalid
characters.
There are limits on transferable file
names. Check the error message and use
NS-Designer to adjust the file name ac-
cordingly. There are similar limits on nota-
tion for text files indirectly accessed.
Downloading aborted. This proj-
ect includes the file which name
contains invalid character. Us-
able characters are alphanu-
meric (0 to 9, A to Z, a to z),
dollar mark ($), underscore (_),
and . Check the project file and
correct it.
File name contains invalid
characters.
There are limits on transferable file
names. Check the error message and use
NS-Designer to adjust the file name ac-
cordingly. Only one period (.) before the
extension will be valid. There are similar
limits on notation for text files indirectly
accessed.
System Program Version differs.
Do you want to continue down-
loading?
Source: X.XX
Destination: X.XX
The system version of the
NS-Designer and PT are not
the same.
If the system Program cannot be replaced
by using automatic download of the PT,
use the procedure in section 3-6-3 of the
NS Series -V1 Setup Manual (V083-E1-
@).
Time-out error occurred. Check
cable. Perform transmission
again after restarting NS Hard-
ware
Timeout occurred during PT
connection or transfer.
Check the following items.
PT power supply.
Cable connection.
NS Hardware is already con-
nected. Restart the NS Hard-
ware to change the communica-
tion method.
Tried to use a different com-
munications method while
personal computer and PT
connected (e.g., tried to
switch to Ethernet and con-
nect during serial communi-
cations).
Restart the PT and make the new connec-
tion.
Connection failed. Check the following items.
PT power supply.
Cable connection.
Cannot establish connection
with the specified communica-
tion method.
(If the error persists after the
suggested countermeasures are
performed, close the application
and restart the personal com-
puter then try connecting again.)
Pressed Connect Button
even though some items re-
main unset under the Com-
munications Method Settings
Dialog Box.
Make correct settings for unset items and
connect again.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-6
NS Series Programming Manual
Message Cause Possible countermeasure
Error occurred while writing to a
flash memory Transmission
failed
Data cannot be written. Initialize data using Screen data area for-
mat on the Initialize Tab Page under Sys-
tem Menu and transfer the project.
Cannot find Project file at NS
Hardware. Transmit the whole
project again.
Cannot find project data on
PT.
Resend the whole project.
Project file differs between
transmission source and desti-
nation. Select the whole project
and perform transmission again.
Tried to send separately a
different project screen to the
project stored on the PT.
With separate screen transfers, one proj-
ect screen cannot be sent individually to a
PT that stores a different project. Select
the whole project and resend.
The capacity of NS Hardware is
insufficient. Transmission failed.
The created project exceeds
the storage capacity of the
PT.
Reduce the size of the screen data and
retransfer the project.
Cannot delete screen file in NS
Hardware.
Could not delete PT screen
file.
Initialize data using Screen data area for-
mat on the Data Initialize Tab Page under
System Menu and transfer the whole proj-
ect.
File size exceeded the maxi-
mum. Please check the Project
data.
Transferable file size ex-
ceeded.
The maximum size file that can be trans-
ferred is 1.44 MB. Re-execute the transfer
with a file smaller than 1.44 MB.
Cannot open COM port. COM port used by another
application.
Close the other application and try the
connection again.
Failed to start the CX-Server. CX-Server may not be in-
stalled correctly.
CX-Server may not be installed correctly.
Refer to Section 2 Setup, Starting, and
Exiting NS-Designer in the NS-Designer
Operation Manual and uninstall CX-Server
then reinstall NS-Designer and CX-Server.
Failed to process the CX-
Server.
CX-Server may not be in-
stalled correctly.
CX-Server may not be installed correctly.
Refer to Section 2 Setup, Starting, and
Exiting NS-Designer in the NS-Designer
Operation Manual and uninstall CX-Server
then reinstall NS-Designer and CX-Server.
Error detected at NS Hardware.
(0x03a6)
Unexpected error. The PT may need repaired. Contact your
nearest OMRON representative.
NS hardware error. Possible PT hardware error. The PT may need repaired. Contact your
nearest OMRON representative.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-7
NS Series Programming Manual
5-2-2 Troubleshooting Errors when Turning ON Power
This section describes possible errors immediately after power is turned ON to the PT and the coun-
termeasures for these errors.
Message Cause Possible countermeasure
FATAL ERROR No. 01:
Touch Panel is not con-
nected: Please contact your
OMRON service center.
Touch panel error.
FATAL ERROR No. 02:
SRAM Initialization Error:
Please contact your
OMRON service center.
Hardware error in log SRAM.
FATAL ERROR No. 03:
MAC Address Error: Please
contact your OMRON serv-
ice center.
Incorrect MAC address.
The PT may need repaired. Contact your
nearest OMRON representative.
FATAL ERROR No. 04:
PT Model type Identify error.
The PT model cannot be deter
mined.
The PT may need repaired. Contact your
nearest OMRON representative.
ERROR No. 10: File System
Error: Please recover the
system program.
File system is corrupted. (A
hardware fault occurred or
power was interrupted during
writing.)
ERROR No. 10: Fail in
loading files or executing
program: Please recover the
system program.
File reading or program execu-
tion failed.
ERROR No. 10: Fail in
loading files: Please recover
the system program.
File reading failed.
Reinstall the system program by inserting
the Memory Card containing the recovery
program in the PT and resetting the PT or
turning the power supply OFF and ON
again. (Refer to 3-6 Using Memory Cards in
the Setup Manual.) If the same problem
occurs after reinstalling the system pro-
gram, the PT may need repaired. Contact
your nearest OMRON representative.
ERROR No. 11: Fail in
loading files: Please reinstall
the system program.
File reading failed.
ERROR No. 11: Device
check program error: Please
reinstall the system pro-
gram.
Hardware check program is
corrupted.
ERROR No. 11: SRAM
check program error: Please
reinstall the system pro-
gram.
Log SRAM check program is
corrupted.
ERROR No. 11: IP Address
Setting Error: Please rein-
stall the system program.
IP address setting program is
corrupted.
Execute automatic download of the system
program. If the same problem occurs after
downloading, insert the Memory Card con-
taining the recovery program in the PT and
reset the PT or turn the power supply OFF
and ON again. (Refer to 3-6 Using Memory
Cards in the Setup Manual.) If the same
problem occurs after reinstalling the system
program, the PT may need repaired. Con-
tact your nearest OMRON representative.
ERROR No. 11: Device
check program error: Touch
the screen to continue.
At startup with DIP switch 6 set
to ON, the hardware check pro-
gram is corrupted.
The Memory Card transfer program started
up after this can be used. If operation is not
restored after continuing with the Memory
Card transfer program, insert the Memory
Card containing the recovery program in
the PT and reset the PT or turn the power
supply OFF and ON again. (Refer to 3-6
Using Memory Cards in the Setup Manual.)
If the same problem occurs after reinstalling
the system program, the PT may need re-
paired. Contact your nearest OMRON rep-
resentative.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-8
NS Series Programming Manual
Message Cause Possible countermeasure
ERROR No. 12: Fail in
loading fonts: Please rein-
stall the system program.
Reading of font files when op-
eration performed with DIP
switch 6 set to ON failed.
Download the system program by auto-
matic download that does not use DIP
switch 6. If operation is not restored after
downloading, insert the Memory Card con-
taining the recovery system program in
BANK 1 in the PT. (Refer to 3-6 Using
Memory Cards in the Setup Manual.) If the
same problem occurs after reinstalling the
system program, the PT may need re-
paired. Contact your nearest OMRON rep-
resentative.
ERROR No. 12: Installed
system program is not appli-
cable for this hardware:
Please reinstall the system
program.
The installed system program
does not match the hardware.
WARNING No. 20: Date and
Time are not set: Touch the
screen to continue.
Date set outside the PTs allow-
able range of 2000 to 2049.
Touch the touch panel to continue booting.
Then set the correct date in the System
Menu.
WARNING No. 21: SRAM
previously broken
Initialization Complete:
Touch the screen to con-
tinue.
SRAM contents could not be
held because the battery was
not connected or there was in-
sufficient capacity. For this rea-
son, SRAM was initialized.
Touch the touch panel to continue booting.
Replace the battery the next time power is
turned OFF.
WARNING No. 22: Memory
Card Error: Some files in a
memory card may be cor-
rupted. Safely remove the
memory card, and check
whether files are not cor-
rupted on a computer.
You can continue to startup
the PT by touching on the
screen, however, it may
NOT operate correctly when
accessing to the memory
card. (The same message
will also be displayed in
Japanese. This is not a
fault.)
The two following causes are
possible:
The previous time the PT was
used, power was turned OFF
while accessing the Memory
Card.
Memory Card access safety
information could not be held
because the battery was con-
nected or there was insufficient
capacity.
Touch the touch panel to continue booting.
When the Memory Card is accessed, how-
ever, the PT may not operate normally.
WARNING No. 23: Screen
data file(s) is not correct:
Touch the screen to con-
tinue and transfer screen
data again.
The screen data in the PT is
damaged. (The PT power sup-
ply was turned OFF while
screen data was being trans-
ferred, or a cable was discon-
nected.)
Touch the PTs touch panel, and after con-
necting is displayed at the bottom right of
the screen, or after the message No proj-
ect data is registered. Press OK button and
download project data. is displayed,
reattempt screen transfer.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-9
NS Series Programming Manual
5-2-3 Troubleshooting Errors at Startup
This section describes possible errors after power is turned ON to the PT, when operation is started,
and during operation and the countermeasures for these errors.
Message Cause Possible countermeasure
No project data is registered.
Press OK button and down-
load project data.
No project data is registered.
Press OK button and down-
load project data.
Cannot read project data
(not transferred or cor-
rupted).
Download the project data.
Failed to read host registra-
tion.
Correct host registration with
NS-Designer. Then, press
OK and download project
data.
Cannot read project data
(not transferred or cor-
rupted).
Download the project data.
Download screen data. Initial Screen does not exist.
Please set correct screen
number in [Project] tab of
System Menu.
No initial screen data.
Check that the screen exists with the number set
under Initial screen number on the Project Tab
Page under the System Menu. (The default
screen number is 0.)
Cannot open pop-up screen
without opening the base
screen.
Specified pop-up screen as
screen to be displayed at
startup.
Specify a base screen as the initial screen num-
ber on the Project Tab Page under the System
Menu and restart the PT.
Although Data Block Table
exists on the screen, failed
to read CSV file to display
on Data Block Table.
[Data Block (x) CSV file]
The object will not be dis-
played correctly.
The CSV files set for the
data block does not exist.
Create the CSV file for the data block in the
project folder.
A Video Input Unit is not
installed.
Install a Video Input Unit correctly according to
the procedure in 3-6 Installing a Video Input Unit
in the NS Series Setup Manual.
Video Board is not mounted
on the PT or an error oc-
curred. Although Video Dis-
play exists on the screen,
the object will not be dis-
played correctly.
The Video Input Unit is
faulty.
Contact your nearest OMRON representative.
The mounted video board
and the settings do not
match. Please check the
video board or settings.
The Video Board mounted
in the PT is not the one
specified in the project.
Use Support Software to revise the project data
while referring to 7-1 Settings in the NS-
Designer Operation Manual, and then download
the data.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-10
NS Series Programming Manual
5-2-4 Troubleshooting Errors when Switching Screens
This section describes possible errors when PT screens are switched and the countermeasures for
these errors.
Message Cause Possible countermeasure
Cannot find specified screen
file (ERR:-1).
Correct the destination screen number. Alternatively,
download the corresponding screen data.
Open error for specified screen
file (ERR: -2).
Download the project data again.
Page file load error.
(Page: xxx, ERR:
xxx)
(Page: Destination
page number; ERR:
Error code)
Cannot reserve buffer for
reading screen header (ERR:-
10).
Download the project data again.
Cannot reserve buffer for
reading screen data (ERR:-
11).
Download the project data again. If the error persists
after the data has been downloaded again, the
screen data is too large for the memory capacity. Re-
duce the size of the screen data file by reducing, for
example, the number of objects on the screen.
Cannot reserve buffer for
reading macro data (ERR:-12).
Download the project data again.
File read error (screen header
part) (ERR:-20).
Download the project data again.
File read error (macro data
part) (ERR:-21).
Download the project data again.
Screen file ID error (ERR:-30). Download the project data again.
Screen file version error
(ERR:-40).
Execute Save all under the NS-Designer File Menu
and download the project data again.
File read error (functional ob-
ject header part) (ERR:-102).
Download the project data again.
Functional object type error
(ERR:-103).
Download the project data again.
File read error (functional ob-
ject properties part) (ERR:-14).
Download the project data again.
Cannot reserve buffer for
reading functional object data
(ERR:-105).
Download the project data again. If the error persists
after the data has been downloaded again, the
screen data is too large for the memory capacity. Re-
duce the size of the screen data file by reducing, for
example, the number of objects on the screen.
A Video Input Unit is not in-
stalled.
Install a Video Input Unit correctly according to the
procedure in 3-6 Installing a Video Input Unit in the
NS Series Setup Manual.
Video Board is not
mounted on the PT
or an error oc-
curred. Although
Video Display exists
on the screen, the
object will not be
displayed correctly.
The Video Input Unit is faulty. Contact your nearest OMRON representative.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-11
NS Series Programming Manual
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If a screen switching error occurs, the current pop-up screen will automatically close.
The number of communications points (bits and words) is the total number of addresses (in host
and internal memory) set to functional objects in displayed screens, sheets, and pop-up screens
and alarms/events and data logs.
If the same address is used multiple times, that address is counted for each time it is used. Ad-
dresses used in macros, however, are not counted. Addresses allocated in system memory are not
counted either.
Example: To display the following screen data
Allocate host DM00000 to system memory $SW0. (Zero communications points (words) used.)
Screen 1: Create 10 bit lamps and set bits $SB0 to $SB9 to each. (10 communications points
(bits) used.)
$W0 used by macro for screen loading. (0 words used.)
Sheet 0 applied. Set pop-up screen 10 to be opened at the same time.
Sheet 0: Create one ON/OFF Button to which $SB10 is set. (1 bit used.)
$W1, $W2, and $B20 used by touch ON macro for this ON/OFF Button.
(0 bits/words used.)
Screen 10: Create 10 numeral display and input objects, to which $W10 to $W19 are set. (10
words used.)
Alarm/event: Set 20 points, $B0 to $B19. (20 bits used.)
Data log: Standard logging of 10 words, $W100 to $W104. (10 words used.)
A total of 51 communications points (bits and words) are used.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-12
NS Series Programming Manual
5-2-5 Troubleshooting Errors for Functional Objects
This section describes possible errors during operation of functional objects and their countermea-
sures.
Message Cause Possible countermeasure
Input date is incorrect. Input error when changing
date using date object.
Press the OK Button and input the correct date.
Input time is incorrect. Input error when changing
time using time object.
Press the OK Button and input the correct time.
Exceeding maximum
limit.
Incorrect input to numeral
display and input object.
Press the OK Button and return to the original
screen. Input data below the upper limit.
Exceeding minimum
limit.
Incorrect input to numeral
display and input object.
Press the OK Button and return to the original
screen. Input data above the lower limit.
Input data is incorrect. Incorrect input. Input the data again.
Password error. Incorrect password input. Press the OK Button and input the correct pass-
word.
Wrong passwords are
entered three times.
Password operation
cancelled.
Incorrect password input. Press the OK Button and display the password input
screen again. Input the correct password.
If you have forgotten the password, use NS-
Designer to reset the password.
Use the Password Tab Page under the System
Menu to change the password if required.
Memory Capacity in-
sufficient. Cannot con-
tinue operation.
Insufficient memory. Reduce the data size by reducing number of screen
objects, reducing the size of the displayed BMP file,
or similar measures.
Failed to save to a file. Failed to save CSV file from
data log graph.
Insert a Memory Card with sufficient free space into
the PT.
Check to see if the Memory Card is damaged.
Failed to read file.
[Data Block (Data Block
No.) CSV File]
Failed to read data file at
Data Block Table.
Create CSV file set for Data Block Setting under
Project folder.
Failed to write to the
file. [Data Block (Data
Block No.) CSV File]
Failed to write data file at
Data Block Table.
Create CSV file set for Data Block Setting under
Project folder.
Cannot add any more. Attempt to add more than
the maximum number of the
records using Add to the
record icon.
Increase the maximum number of records for Data
Block at Data Block Setting in NS-Designer.
Failed to write the file from
Data Block.
Cannot write to Mem-
ory card. Confirm that
Memory card is in-
serted.
Failed to save the file when
performing Video Capture.
Check whether or not Memory card is inserted or
corrupted.
Stop logging data be-
fore reading the CSV
file.
The Read File icon was
pressed during data logging.
When reading a CSV file, stop logging and then
press the Read File icon.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-13
NS Series Programming Manual
5-2-6 Troubleshooting Errors during System Menu Operation
Message Cause Possible countermeasure
Error occurred while formatting
screen data range.
Hardware failure. Contact your nearest OMRON represen-
tative.
Failed to save to a file. File system damaged. Format the screen data area and transfer
the screen data again.
The address set at CH type se-
lection is not correct. Check the
address and input the correct
address again.
Allocated host: XXXX
Allocated address: XXXX
MRES = XXXX, SRES = XXXX.
Set address is incorrect. Check whether or not an illegal address
has been set and set the correct address.
Time-out error occurs while
downloading by the following
case:
Disconnection of the con-
necting cable
Stopped host
MRES = XXXX, SRES = XXXX.
NS5:
Time-out error occurs while
downloading Host
Allocated host: XXXX
Cable is disconnected.
PLC power supply is OFF.
Connect the cable correctly.
Turn ON the PLC power supply.
The address set at CH type se-
lection is not for writing. Check
the address and input the cor-
rect address again.
Allocated host: XXXX
Allocated address: XXXX
MRES = XXXX, SRES = XXXX.
Host is in RUN mode.
Tried to write to a write pro-
hibited address.
Change to program or monitor mode.
Check the address and set the correct
address.
Other peripheral tool is access-
ing. Send commands again after
access right is released.
Allocated host: XXXX
Allocated address: XXXX
MRES = XXXX, SRES = XXXX.
CX-Programmer or other pro-
gramming device is con-
nected.
Disconnect the connected programming
device.
Communication error detected
while downloading by the fol-
lowing case:
Corrupted data by noise
Transmit error by the host
MRES = XXXX, SRES = XXXX.
NS5:
Communication error detected
while downloading the data
Allocated host: XXXX
Data corrupted by noise.
Invalid host communications
command.
Check the cable connection and conduct a
continuity test. Exchange the cable if there
is a cable error. If necessary, rewire the
cable.
Registered host information and
communication setting are not
match. Check the communica-
tion setting.
Registered host selected but
not connected.
Change the communications settings un-
der the System Menu so that the corre-
sponding port is set.
Destination address is incorrect.
Check the host information.
The remote address where
the host is registered is incor-
rect.
Connected to a different PLC
while online.
Check the host registration and, if neces-
sary, use NS-Designer to change the ad-
dress.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-14
NS Series Programming Manual
Message Cause Possible countermeasure
Cannot cancel error by the fol-
lowing case:
Operation mode is not in pro-
gram mode.
Cause of error at host side is
not yet removed.
Not in program mode.
Cause of error not cleared on
host side.
Change to program mode.
Clear error on host side.
Writing to this memory is not
possible.
Tried to write to AR. AR is write prohibited. Select another
memory area.
Cannot write in during RUN
mode.
Tried to write in RUN mode. Change to program or monitor mode.
Force ON/OFF is not possible
with this address type.
Tried to force ON/OFF DM or
EM.
Select another memory area.
Cannot connect to this PLC
model.
Tried to connect a PLC that
cannot be connected to de-
vice monitor.
Check the PLC model and change to per-
missible PLC type.
No project data. Tried to change settings even
though there is no project
data.
Download the project data.
Old password is NOT correct. Input incorrect previous
password when changing
password.
Use NS-Designer to check the password
and input the correct password.
Password input in the confirma-
tion does NOT match with the
New Password.
Input the incorrect new pass-
word to the Confirmation input
field when changing pass-
word.
Enter the new password again.
Failed to save data to CSV file
in a Memory Card.
Check the Memory Card.
A Memory Card is not in-
serted or the Card is not one
supported by the PT.
Check to see if a Memory Card is inserted,
replace it if necessary, and try to save the
data again.
Changing value is set as Dis-
able so that the value cannot be
changed.
Device Monitor value modifi-
cation is disabled.
Use the PT Settings Tab Page under the
System Menu to enable changes to the
values.
Changing value is set as Dis-
able so that the Mode cannot be
changed.
Device Monitor value modifi-
cation is disabled.
Use the PT Settings Tab Page under the
System Menu to enable changes to the
values.
Failed to delete the file. The file is a read-only file. Clear the read-only setting.
Printer error The printer cable is not con-
nected, the printer power is
OFF, or a printer error oc-
curred.
Make sure the cable is properly connected
and the power is ON. Eliminate any printer
hardware errors, such as an empty paper
tray or empty ink cartridge.
Failed to stop the Memory Card.
It is not ready to be removed.
The Remove Button was
pressed while the Memory
Card was being accessed.
Wait until the Memory Card stops being
accessed, and then press the Remove
Button again to remove the Memory Card.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-15
NS Series Programming Manual
5-2-7 Communications Errors and Countermeasures
This section describes the communications errors that may occur during operation and possible
countermeasures.
PT Operation When Errors Occur
An error message is displayed on the PT when an error occurs, and a buzzer will sound if Buzzer
sound under the System Menu is set to ON or ERR ON. Error messages are displayed when Commu-
nications auto return is turned OFF under the System Menu.
User Operation When Errors Occur
Check the error message displayed and press the OK Button. When the OK Button is pressed, the
screen before the communications error will be returned and operation will restart. Alternatively, the
display may automatically switch to the System Menu. Check the settings under the System Menu and
change if necessary.
The information in the following table will be displayed, depending on the error.
Screen No. : Screen number
Allocated host: Host name
MRES: Main response code
SRES: Sub-response code
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If Communications auto return is set to ON and an error occurs at one port while both ports are
being used, the other port will continue communications.
When a communications error occurs, press the OK Button in the error message to return the origi-
nal screen. The numeral and other data on the original screen will be the data from before the error
occurred.
The following messages are displayed for communications errors.
Message Cause Possible countermeasure
Addressing error exists in the
screen, alarm, data log, or
macro. Correct address set-
ting by the NS-Designer.
Screen No.: XXXX
Allocation host: XXXX
MRES=XXX, SRES=XXXX
The set address is in-
valid.
Press the OK Button to move to the System
Menu.
Check the communications settings under
data check, in particular that the address is
valid.
Use NS-Designer to change the settings.
Time-out error occurs while
downloading by the following
case:
Disconnection of the con-
necting cable.
Stopped host
Incorrect time-out period.
NS5:
Time-out error occurs while
downloading Host
Allocated host: XXXX
The communications
cable is not connected
properly.
The host communica-
tions service has
stopped.
The timeout monitor
time is too short.
Check the cable connection and conduct a
continuity test. Exchange the cable if there is
a cable error. If necessary, rewire the cable.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-16
NS Series Programming Manual
Message Cause Possible countermeasure
Communication error de-
tected while downloading by
the following case:
Corrupted data by noise
Transmit error by the host
MRES=XXX, SRES=XXXX
NS5:
Communication error de-
tected while downloading the
data
Allocated host: XXXX
Data corrupted by
noise.
Invalid host communi-
cations command.
Check the cable connection and conduct a
continuity test. Exchange the cable if there is
a cable error. If necessary, rewire the cable.
Addressing error exists in the
screen, alarm, data log, or
macro. Correct address set-
ting by the NS-Designer.
Screen No.: XXXX
Allocation Host: XXXX
Allocation Address: XXXX
MRES: XXXX
SRES: XXXX
NS5:
Addressing error exists in the
screen, alarm, data log or
macro.
Screen No.: XXXX
Allocation Host: XXXX
Allocation Address: XXXX
MRES: XXXX
SRES: XXXX
An illegal address is
set.
Press the OK Button to go to the System
Menu. Select Data Check to see whether the
address is valid and the communications
settings are correct. Use NS-Designer to
change settings if necessary.
Communication error de-
tected while uploading by the
following cases:
Corrupted data by noise
Transmit error by the host
Allocation Host: XXXX
NS5:
Communication error de-
tected while uploading the
data
Allocation Host: XXXX
Data corrupted by
noise
Invalid host communi-
cations command
Check the cable connection and conduct a
continuity test. Replace the cable if there is a
cable error, or rewire the cable if necessary.
Failed to read host registra-
tion. Correct host registration
with NS-Designer. Then,
press OK and then download
project data.
Project data cannot be
downloaded (was not
transmitted or is cor-
rupted).
Use a Programming Device to repair the
data and try to download it again.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-17
NS Series Programming Manual
Message Cause Possible countermeasure
Time-out error occurred while
writing by the following case:
Disconnection of the con-
necting cable
Stopped host_- Incorrect
time-out period
Allocation Host: XXXX
Do you want to retry?
NS5:
Time-out error occurred while
writing the data
Allocation Host: XXXX
Do you want to retry?
The communications
cable is not properly
connected. The host
communications serv-
ice has stopped. The
timeout monitoring time
is too short.
Check the cable connection and conduct a
continuity test. Replace the cable if there is a
cable error, or rewire the cable if necessary.
Time-out error occurred while
writing due to the following:
Disconnection of the con-
necting cable
Stopped host_- Incorrect
time-out period
Allocation Host: XXXX
Do you want to retry?
NS5:
Time-out error occurred while
writing to the System Memory
Area.
Allocation Host: XXXX
Do you want to retry?
The communications
cable is not properly
connected. The host
communications serv-
ice has stopped. The
timeout monitoring time
is too short.
Check the cable connection and conduct a
continuity test. Replace the cable if there is a
cable error, or rewire the cable if necessary.
Communication error de-
tected while writing by the
following case:
Corrupted data by noise
Transmit error by the host
Allocation Host: XXXX
Do you want to retry?
NS5:
Communication error de-
tected while writing to the
System Memory Area
Allocation Host: XXXX
Do you want to retry?
Data corrupted by
noise
Invalid host communi-
cations command
Check the cable connection and conduct a
continuity test. Replace the cable if there is a
cable error, or rewire the cable if necessary.
Communication error de-
tected while writing by the
following case:
Corrupted data by noise
Transmit error by the host
Allocation Host: XXXX
Do you want to retry?
NS5:
Communication error de-
tected while writing to the
System Memory Area.
Allocation Host: XXXX
Do you want to retry?
Data corrupted by
noise
Invalid host communi-
cations command
Check the cable connection and conduct a
continuity test. Replace the cable if there is a
cable error, or rewire the cable if necessary.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-18
NS Series Programming Manual
Probable Causes and Possible Countermeasures
Perform the following countermeasures for the displayed cause.
Errors Suggested cause as displayed Possible countermeasure
Local node not connected to net-
work (SRES:01).
Connect the node to the network.
No token received
(SRES:02).
Set the local node within the maximum node address
range.
Cannot send because number of
retries exceeded (SRES:03).
If tests executed between nodes do not operate nor-
mally, check the operating environment again.
Local node
error
(MRES:01)
Cannot send because allowable
number of frames exceeded
(SRES:04).
Check the status of the event executed in the network
and reduce the number of events in one cycle. Alter-
natively, increase the number of frames allowed to be
sent.
Node address setting incorrect
(SRES:05).
Make the correct rotary switch settings. Make sure
the node address is not outside the specified range
and is not duplicated.
Node address duplicated in net-
work (SRES:06).
Change the duplicated node address.
Remote node not connected to
network (SRES:01).
Connect the remote node to the network.
No Unit for the unit address
(SRES:02).
Check the remote unit address.
No third node (SRES:03). Check the address for the unit used as the third node.
Check the third node address in the CMND instruction
send data.
Broadcast specified
(SRES:03).
Specify only one node as the third node.
Reception concentrated at re-
mote node
(SRES:04).
Increase the number of retries or redesign the system
so that there is not concentration at the remote node.
Message frame broken
(SRES:05).
Increase the number of set retries. Perform an inter-
node test to check the noise status.
Response monitor time too short
(SRES:05).
Increase the response monitor time parameters.
Destination
node er-
rors
(MRES:02)
Send/receive frame discarded
(SRES:05).
Check the error history and take the correct action.
Parity error, BBC error, or similar
error has occurred (SRES:06).
Set the maximum unit number to 1 or higher for NT
Link mode in the PLC Setup.
Communications controller error
(SRES:01).
Refer to the Unit and Board users manuals and take
the correct action.
CPU error on remote node CPU
Unit.
(SRES:02)
Refer to the CPU Unit manual and remove the cause
of the CPU Unit error.
No response returned because of
Board error (SRES:03).
Check the network communications status and restart
the Board. If the error persists, replace the Board.
Controller
error
(MRES:03)
Incorrect Unit number setting
(SRES:04)
Make the correct rotary switch settings. Make sure
the Unit number is not outside the specified range
and is not duplicated.
The Unit or Board do not support
the command code used
(SRES:01).
Check the command code. Service
unsup-
ported
(MRES:04)
Command cannot be executed
because the model or version is
different (SRES:02).
Check the model and version.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-19
NS Series Programming Manual
Errors Suggested cause as displayed Possible countermeasure
No destination address set on
routing table (SRES:01).
Set the destination address on the routing table.
Destination unclear because
there is no routing table
(SRES:02).
Set routing tables to the source, destination, and re-
lay nodes.
Routing table error (SRES:03). Make the correct routing table settings.
Routing
table error
(MRES:05)
Command used more than 3 lev-
els (SRES:04).
Edit the network or change the routing tables so that
the command uses 3 or fewer levels.
Command too long (SRES:01). Check the command format and set the correct com-
mand data.
Command too short (SRES:02). Check the command format and set the correct com-
mand data.
The specified number of ele-
ments and the number of data to
write do not match (SRES:03).
Check and match the number of nodes and the num-
ber of data writes.
Different format (SRES:04). Check the command format and set the correct com-
mand data.
Command
format
error
(MRES:10)
Local node relay table or relay
node local network table settings
incorrect (SRES:05).
Make the correct routing table settings.
No corresponding variable code
or EM (SRES:01).
Check command variables and parameter codes and
set the corresponding code.
Different access size specification
or odd start address specified
(SRES:02).
Check the variable and parameter access sizes and
set the correct access size.
Parameter
error
(MRES:11)
Start address in processing range
for command is in access-
prohibited area (SRES:03).
Check the allowable processing range and set the
processing range within the allowable range.
End position in processing range
for command is outside allowable
processing range (SRES:04).
Check the allowable processing range and set the
processing range within the allowable range.
Total number of words exceeds
limit (SRES:04).
Make the correct data link table settings.
Non-existent program number set
(SRES:05).
Check the valid program numbers and make the cor-
rect size relationship settings.
Incorrect size relationship for
command elements (SRES:09).
Check the command data and set the correct size
relationships.
Node not set in common link pa-
rameters is set in refresh pa-
rameters (SRES:09).
Make the correct data link table settings.
Tried to execute derivative
monitor during data trace or tried
to execute data trace during de-
rivative monitoring (SRES:0A).
Abort the current processing or wait until it has been
completed and then execute the command.
Duplicate node address.
(SRES:0A)
Make the correct data link table settings.
Response exceeds maximum
response length (SRES:0B).
Check the command format and set the correct num-
ber of elements.
Error in set parameters
(SRES:0C).
Check the command data and set the correct pa-
rameters.
Error in file (SRES:0C). Check file contents.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-20
NS Series Programming Manual
Errors Suggested cause as displayed Possible countermeasure
Program area protected.
(SRES:02)
Use support software to remove the protection and
re-execute the command.
No registered tables (SRES:03). Set tables.
Table error (SRES:03). Make the correct table settings.
No data to match search data
(SRES:04).

Non-existent program number set
(SRES:05).
Check valid program numbers and set valid number.
No corresponding file on speci-
fied file device (SRES: 06).
Check that the file name, including the subdirectory,
is correct.
Mismatched data in data being
verified (SRES:07).
Check memory contents and write the correct data.
Read not
possible
(MRES:20)
File read failed (SRES:07). Check file contents.
Cannot access because read-
only area.
(SRES:01)
If write protected by switch settings, remove the pro-
tection and re-execute the command. Write com-
mands cannot be executed for write-prohibited areas.
Program area protected
(SRES:02).
Use support software to remove the protection and
re-execute the command.
Write prohibited due to automatic
data link table settings
(SRES:02).
Change the system settings to allow any data link
table settings.
Tried to create file when number
of files that can be registered has
been exceeded (SRES:03).
Delete unnecessary files and then create a new file or
create memory area for new files.
Tried to open too many files for
system limits (SRES:03).
Close open files and then re-execute the command.
Non-existent program number set
(SRES:05).
Check valid program numbers and set valid number.
No corresponding file on speci-
fied file device (SRES: 06).
Check file name and re-execute command.
Same file already on specified file
device (SRES:07).
Change the write file name and re-execute the com-
mand.
Write not
possible
(MRES:21)
Cannot change because change
caused error (SRES:08).

The mode is incorrect.
(SRES:01).
Check operating mode.
Cannot execute because data
link starting.
(SRES:01)
Check the data link startup status.
Not ex-
ecutable in
current
mode
(MRES:22)
Cannot execute because data
link stopped (SRES:02).
Check the data link startup status.
Different command operating
mode (program mode)
(SRES:03).
Check PLC and FA computer operating mode.
Different command operating
mode (debug mode) (SRES:04).
Check PLC and FA computer operating mode.
Different command operating
mode (monitor mode) (SRES:05).
Check PLC and FA computer operating mode.
Different command operating
mode (run mode) (SRES:06).
Check PLC and FA computer operating mode.
Not polling node (SRES:07) Check the polling node on the network.
Different command operating
mode (SRES:08).
Check active status of the step.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-21
NS Series Programming Manual
Errors Suggested cause as displayed Possible countermeasure
No memory (media) for file device
(SRES:01).
Mount memory (media). Alternatively, format EM.
No file memory
(SRES:02).
Check that file memory is mounted.
No such
device Unit
(MRES:23)
No clock (SRES:03). Check the model.
Cannot
start/stop
(MRES:24)
Data link table not registered or
data link table error (SRES:01).
Make the data link table settings.
Memory error (SRES:02) Resend correct data to memory.
Registered I/O and actual I/O
configurations different
(SRES:03).
Change the actual configuration to match the regis-
tered configuration or create the I/O tables again.
Registered number of I/O points
or remote I/O points exceeded
(SRES:04).
Change the registered number of points so that it will
not be exceeded.
Data transfer error between CPU
and CPU Bus Unit (SRES:05).
Check that the Unit, Board, and cable are connected
correctly and execute the ERROR CLEAR command.
Duplicate number in rack or Unit
numbers or I/O address settings
under system settings
(SRES:06).
Check the system settings and change any duplicate
numbers.
Data transfer error between CPU
and I/O Unit.
(SRES:07)
Check that the Unit, Board, and cable are connected
correctly and execute the ERROR CLEAR command.
Unit error
(MRES:25)
SYSMAC BUS/2 data transfer
error.
(SRES:09)
Check that the Unit, Board, and cable are connected
correctly and execute the Clear error command.
CPU Bus Unit data transfer error.
(SRES:0A)
Check that the Unit, Board, and cable are connected
correctly and execute the Clear error command.
Duplicate word settings
(SRES:0D).
Verify I/O table data and reset I/O words.
Error during error check of inter-
nal memory, Memory Card, or
EM file memory (SRES:0F).
For internal memory errors, write the correct data
and re-execute the command.
Memory Card or EM file memory errors indicate
that the file data has been corrupted. Execute the
Format expansion memory command.
Replace the memory if the error is not cleared after
the above processing has been performed.
Terminator has not been set
(SRES:10).
Make the correct end station settings.
No protection (SRES:01). Protection does not need to be removed because
there is no protection on the program area.
Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-22
NS Series Programming Manual
Errors Suggested cause as displayed Possible countermeasure
Specified password different from
registered password (SRES:02).
Specify the correct registered password.
Protected (SRES:03). Use support software to remove the protection and
re-execute the command.
Command
error
(MRES:26)
More than 5 commands proc-
essing at command receive node
(SRES:04).
Close or stop a service being executed and re-
execute the command.
Service executing.
(SRES:05)
Close or stop a service being executed and re-
execute the command.
Service not executed (SRES:06). Execute the corresponding service as required.
No authority to execute service
(SRES:07).
Local node not in data link. Execute service from
node in data link.
No response received due to
buffer error (SRES:07).
Restart the Board. Replace the Board if the error per-
sists.
Settings not made before service
executed (SERS:08).
Make the required settings.
Required settings not made for
command data (SRES: 09).
Check the command format and set the required
command data.
Tried to register program using
already registered ac-
tion/transition numbers
(SRES:0A).
Change to unregistered action/transition numbers and
re-execute the command.
Cause of error not removed
(SRES:0B).
Remove the cause of the error and execute the
ERROR CLEAR command.
Access
right error
(MRES:30)
Another node has the access
right. (SFC online edit using other
node FIT is executed or ACCESS
RIGHT ACQUIRE or ACCESS
RIGHT FORCE ACQUIRE com-
mand executed on another
node.) (SRES:01)
Wait until access rights are cleared and re-execute
the command. (Execute ACCESS RIGHT FORCE
ACQUIRE or ACCESS RIGHT RELEASE command
to enable execution of original command. Current
processing on the node that had access rights may
be affected, however.)
Abort
(MRES:40)
Interrupted by ABORT command
(SRES:01).

Section 5 Troubleshooting and Maintenance 5-2 Error Messages
5-23
NS Series Programming Manual
Errors Suggested cause as displayed Possible countermeasure
Exception error during process-
ing.
(SRES:05)
System program corrupted. Download the system
program. If the error persists, contact your nearest
OMRON representative.
Incorrect element type
(SRES:13).
Screen data corrupted. Download screen data.
Incorrect start address.
(SRES:1A)
Address outside range has been set. Check the set-
ting data and use NS-Designer to correct the setting.
PT mem-
ory error
(MRES:7F)
Insufficient read data buffer
(SRES:1B).
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Standby processing failed for
exclusive processing.
(SRES:1C)
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Insufficient write data elements.
(SRES:1D)
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Incorrect end address.
(SRES:2B)
Address outside range has been set. Check the set-
ting data and use NS-Designer to correct the setting.
Access method initialization fail-
ure (SRES:3C).
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Access method exit processing
failure (SRES:3D).
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Incorrect Access Method pa-
rameters (SRES:3E).
System program corrupted. Download the system
program. If the error persists, the PT may need re-
paired. Contact your nearest OMRON representative.
Other incorrect subresponse
code.
The PT may need repaired. Contact your nearest
OMRON representative.

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