8.

489PC PROGRAM
8.

INSTALLATION / UPGRADE

8489PC PROGRAM

This document provides all the necessary information to install and/or upgrade a previous installation of the 489PC Program, upgrade
the relay firmware and write/edit setpoint files.
The 489 PC Program is not compatible with Mods and could cause errors if setpoints are edited. It can
however be used to upgrade older versions of relay firmware. When doing this however all previously
programmed setpoints will be erased and should be saved to a file for reprogramming with the new
Firmware.
The following sections are included in this document:

System requirements

489PC program version for previous installation check

489PC program installation/upgrade procedure

489PC program system configuration

Relay firmware upgrade procedure

Creating/Editing/Upgrading/Downloading Setpoint Files

Printing Setpoints and Actual Values

Using Trending and Waveform Capture

Troubleshooting

8.1 INSTALLATION / UPGRADE

The following minimum requirements must be met for the 489PC Program to properly operate on a computer.
Processor:
minimum 486, Pentium recommended
Memory:
minimum 4 Mb, 16 Mb recommended
minimum 540 K of conventional memory
Hard Drive:
20 Mb free space required before installation of PC program.
O/S:
Windows 3.1, Windows 3.11 for Workgroup, Windows NT,
or Windows 95
Windows 3.1 Users must ensure that SHARE.EXE is installed.
How to check if a currently installed version of 489PC program needs upgrading:

1.
2.
3.

Run 489PC program

Select Help
Select About 489PC

4.
5.

Compare version number located here with one on installation disks.

If number here is lower, program needs upgrading.

8-1

INSTALLATION / UPGRADE

8. 489PC PROGRAM

Installation/Upgrading the 489PC program:

START WINDOWSTM

1.

Start Windows.

INSERT PRODUCT CD INTO

CD-ROM DRIVE

2.

Under Windows 95, the CD should launch automatically when inserted. If not, or if you
are running Windows 3.x, continue with step 3. Otherwise, skip to step 6.

3.

From Program Manager (Win 3.x) or Start Menu (Win 95), select Run.

4.

Type in the CD-ROM drive letter (usually D or E) and the filename as shown, e.g.
D:\index.htm.

5.
6.

Select OK to begin installation. The file will be opened by your default web browser.
The Products CD contains a snapshot of the GE Power Management website.
Alternately, this installation can be performed from the GE Power Management website
at www.ge.com/indsys/pm.
7. Click the Products item and select the 489 entry. The 489 Generator Management
Relay page is displayed.
8. Select Software from the menu list and follow the instructions to begin the 489PC
Setup program.
9. After a few seconds of initializing the Setup program, a Welcome screen will appear.
Click on the Next > button. If the program is not to be located in the default directory
(C:\GEPM\489PC), click on the Browse button to locate the path where you wish to
install the program.
10. If the program already exists and is to be upgraded, choose the path of the current
installation if not the same as the default path. Select Next > to continue to the next
step.
11. Choose your installation preference, Typical, Compact, or Custom. If you choose
Custom, the following screen will appear:
12. Select the option(s) you wish to install, then click Next > to continue.

13. Choose the name of the program group where 489PC is to be installed. By default this
is set to GE Power Management. Select Next >. When installation is complete a
group will be created in the Program Manager or Explorer if not already present
containing the 489PC icon.

14. GE Power Management group located in Program Manager/Explorer containing all

PC program icons.

8-2

8. 489PC PROGRAM

CONFIGURATION
8.2 CONFIGURATION

Connect the computer running the 489PC program to the relay via one of the RS485 ports (see manual section 2.2.12) or directly via the
RS232 front port.
1.

Double click on the 489 icon inside the GE Power Management group.

2.

Once the 489PC program starts to operate it will attempt to communicate with the
relay. If communications are established the relay shown on the display will display the
same information as displayed by the actual relay.

3.

LED status and display message shown will match actual relays if communications
established.

4.
5.

If the 489PC program cannot establish communications with the relay this message
will appear.
Select Yes to edit the communication settings for the 489PC program.

6.
7.
8.
9.

Set Slave Address to match that programmed into relay.

Set Communication Port# to the computer port connected to the relay.
Set Baud Rate and Parity to match that programmed into relay.
Set Control Type to type used.

10. Select ON to enable communications with new settings.

8-3

UPGRADING RELAY FIRMWARE

8. 489PC PROGRAM

8.3 UPGRADING RELAY FIRMWARE

1.

To upgrade relay firmware connect a computer to the 489 via the front RS232 port. Then run the 489PC program and establish
communications with the relay. Next follow the steps listed below.

2.

Select Upgrade Firmware from the Communication menu.

3.
4.

Select Yes to proceed or No to abort.

Remember all previously programmed setpoints will be erased.

5.
6.

Locate the firmware file to load into the relay.

Select OK to proceed or Cancel to abort.

7.

Select Yes to proceed, No to load a different file or Cancel to abort the process.

8.

The program will automatically put the relay into upload mode and then begin loading the
file selected.

9. When loading is complete the relay will not be in service and will require programming.
10. To communicate with the relay via the RS485 ports, Slave Address, Baud Rate and Parity
may have to be manually programmed.

8-4

8. 489PC PROGRAM

CREATING A NEW SETPOINT FILE

8.4 CREATING A NEW SETPOINT FILE

1.

To create a new Setpoint file, run the 489PC Program. It is not necessary to have a 489 connected to the computer. The 489PC
status bar will indicate that the program is in Editing File mode and Not Communicating

2.

Select File, New from the menu, then select the current firmware version the relay is
programmed and select OK from the File/Properties pop-up screen. This action will
put the program in editing mode (Not Communicating) and store factory default
setpoint values into computer scratchpad memory (note this action does store the
information as a file on a disk).

3.

Select Setpoints from the menu and choose the appropriate section of setpoints to
program, e.g. System Setup and enter the new setpoints. When you are finished
programming a page, select OK and store the information to the computers
scratchpad memory (note this action does store the information as a file on a disk)

4.

Repeat step 3. until all the desired setpoints are programmed.

5.

Select File, Save to store this file to disk. Enter the location and file name of the
setpoint file with a file extension of .489 and select OK.

The file is now saved to disk. See section 8.6 for downloading this setpoint file to the
489 relay.

8-5

EDITING A SETPOINT FILE

8. 489PC PROGRAM

8.5 EDITING A SETPOINT FILE

1.

8-6

To edit an existing Setpoint file, run the 489 PC program and establish communications with the connected relay via the front panel
RS232 port. The 489PC status bar should indicate Communicating

2.

Select Communication, Computer from the menu, and select Off and OK to turn off
computer communications with the relay and place the PC program in Editing File
mode.

3.

Select Setpoints from the menu and choose the appropriate section of setpoints to
program, e.g. 489 Setup and enter any new setpoints. When you are finished
programming a page, select OK and store the information to the computers
scratchpad memory (note this action does store the information as a file on a disk).

4.

Repeat step 3. until all the desired setpoints are programmed.

5.

Select File, Save to store this file to disk. Enter the location and file name of the
setpoint file with a file extension of .489

The file is now saved to disk, see section 8.6 for downloading this setpoint file to the
489 relay.

8. 489PC PROGRAM

DOWNLOADING A SETPOINT FILE TO THE 489

8.6 DOWNLOADING A SETPOINT FILE TO THE 489

1.

To download a preprogrammed setpoint file (See Section 8.4, 8.5) to the 489 Relay, run the 489 PC program and establish
communications with the connected relay via the front panel RS232 port.

2.
3.

Select File, Open from the menu on the 489PC program.

Locate the setpoint file to be loaded into the relay, and select OK.

4.

When the file is completely loaded from disk, the PC program will break
communications with the connected relay and change the Status bar to say Editing
File , Not Communicating.

5.

Select File, Send Info To Relay, to download the setpoint file to the connected relay.

6.

When the file is completely downloaded, the status bar will revert back to
Communicating

The relay now contains all the setpoints as programmed in the setpoint file.

NOTE: The following message will appear when attempting to download a

setpoint file with a revision number that does not match the revision of the relay
firmware. See section 8.7 for changing the revision number for the setpoint file.

8-7

UPGRADING SETPOINT FILE TO NEW REVISION

8. 489PC PROGRAM

8.7 UPGRADING SETPOINT FILE TO NEW REVISION

It may be necessary to upgrade the revision code for a previously saved Setpoint file when the firmware of the 489 is upgraded.
1.

To upgrade the revision of a previously saved Setpoint file, run the 489 PC program and establish communications with the 489
through the front RS232 port.

2.

Select Actual , Product Information from the menu and record the Main Revision
number of the relays firmware, e.g. 32E130A8.000, where 130 is the Main Revision
identifier.

3.

Select File, Open from the menu and enter the location and file name of the saved
Setpoint File to be downloaded to the connected relay. When the file is open, the 489PC
program will be in File Editing mode and Not Communicating.

4.

Select File, Properties from the menu and note the version code of the setpoint file. If
the Main Revision code of the Setpoint File (e.g. 1.2X) is different than the Main
Revision code of the Firmware (as noted in step 2, as 130), use the pull-down tab to
expose the available revision codes and select the one which matches the Firmware
e.g. Firmware revision: 32E130A8.000
current setpoint file revision: 1.2X
change Setpoint file revision to 1.3X

5.

Select File, Save to save the Setpoint file to Disk.

6.

See Section 8.6 for downloading this setpoint file to the connected 489.

8-8

8. 489PC PROGRAM

PRINTING

8.8 PRINTING
1.

1.

To print the Relay Setpoints, run the 489PC program, it is not necessary to establish communications with a connected 489.

2.

Select File, Open to open a previously saved Setpoint File\

or
Establish communications with a 489 connected to the computer to print the current
Setpoint.

3.

Select File, Page Setup and highlight the Setpoints (All) or Setpoints (Enabled)
bubble and appropriate Group. Select OK.

4.

Select File, Print and OK to send the Setpoint file to the connected printer.

To print the Relay Actual Values, run the 489PC program and establish communications with a connected 489.
2.

Select File, Page Setup and highlight the Actual Values bubble.

3.

Under Print Setup, ensure that your specific printer is setup to Print True Types as
Graphics.

4.

Select OK to close this window.

5.

Select File, Print and OK to send the Setpoint file to the connected printer.

8-9

TRENDING

8. 489PC PROGRAM

8.9 TRENDING
Trending from the 489 can be accomplished via the 489PC program. Many different parameters can be trended and graphed at sampling
periods ranging from 1 second up to 1 hour.
The parameters which can be Trended by the 489PC program are:
Currents/Voltages
Phase Currents A,B&C
Ground Current
Voltages Vab, Vbc, Vca Van, Vbn, Vcn
Neutral Volt (3rd)
Power
Power Factor
Positive Watthours
Temperature
Hottest Stator RTD
Others
Analog Inputs 1,2 3 & 4

Neutral Currents A,B&C

Differential Currents A,B & C
Volt/Hz
Terminal Volt (3rd)

Generator Load
System Frequency
Neutral Volt (fund)

Real Power (MW)

Positive Varhours

Reactive Power (Mvar)

Negative Varhours

Thermal Capacity Used

RTDs 1 through 12

Neg Seq Current

Apparent Power (MVA)

Tachometer

1. To use the Trending function, run the 489PC program and establish communications with a connected 489 relay.
2. Select Actual , Trending from the main menu to open the Trending window.

3. Press the Setup button to enter the Graph Attribute page.

4. Program the Graphs which are to be displayed by selecting the pull down menu
beside each Graph Description. Change the Color, Style, Width, Group #, and
Spline selection as desired.
5. Select the same Group # for all parameters to be scaled together.
6. Select Save to store these Graph Attributes, and OK to close this window.

7. Use the pulldown menu to select the Sample Rate, click the checkboxes of the
Graphs to be displayed, and select RUN to begin the trending sampling.
8. Print will copy the window to the system printer. More information for navigating
through Trending can be found under Help.

8
9. The File button can be used to write the graph data to a file in a standard spreadsheet format. Ensure
that the Write Data to File box is checked, and that the Sample Rate is at a minimum of 5 seconds.

8-10

8. 489PC PROGRAM

TRENDING

Mode Select

Level

Waveform

Click on These buttons to view

Cursor Line1, Cursor Line2, or Delta (difference)
values for the graph

Displays the value of the Graph

at the active Cursor Line

The trended data

from 489

Check Box

Buttons

Cursor Lines

Toggle the Check Box to

view the desired graphs.

Print, Setup (to edit Graph Attributes)

Zoom In, Zoom Out

Move Lines: Move mouse pointer

over the cursor line. Hold the left
mouse button and drag the
Cursor Line to the new location

8-11

WAVEFORM CAPTURE

8. 489PC PROGRAM

8.10 WAVEFORM CAPTURE

The 489PC program can be used to capture waveforms from the 489 at the instant of a trip. Maximum of 64 cycles can be captured and
the trigger point can be adjusted to anywhere within the set cycles. Maximum of 16 waveforms can be buffered (stored) with the
buffer/cycle trade off.
The waveforms captured are:
Phase Currents A, B & C
Neutral Currents A, B & C
Ground Current
Phase Voltages A-N, B-N & C-N
1.

To use the Waveform Capture function, run the 489PC program and establish communications with a connected 489 Relay.

2.

Select Actual , Waveform Capture from the main menu to open the
Waveform Capture Window.
What will appear is the waveform of Phase A current of the last trip of the
489. The date and time of this trip is displayed on the top of the window.
The RED vertical line indicates the trigger point of the relay.

3.

Press the Setup button to enter the Graph Attribute page.

4.

Program the Graphs to be displayed by selecting the pull down menu

beside each Graph Description. Change the Color, Style, Width, Group
#, and Spline selection as desired.
Select the same Group # for all parameters to be scaled together.

8-12

5.

Select Save to store these Graph Attributes, and OK to close this window.

6.

Click the checkboxes of the Graphs to be displayed,

7.

The Save button can be used to store the current image on the screen, and
Open can be used to recall a saved image. Print will copy the window to
the system printer. More information for navigating through Waveform
Capture can be found under Help.

8. 489PC PROGRAM

WAVEFORM CAPTURE

Waveform

Mode Select

The waveform data

from 489

Click on These buttons to view

Cursor Line1, Cursor Line2, or Delta (difference)
values for the graph

Trigger

Date/Time

Trigger Cause

Click to manually Trigger and

Capture waveforms

Displays the Date and Time

of Trigger cause

Displays the cause

of Trigger

Level
Displays the value
of Graph at Solid
Cursor Line

Check Box

Buttons

Toggle the Check Box to

view the desired graphs

Print, Help
Save (to save graph to a file)
Open (to open a graph file)
Zoom In, Zoom Out

Cursor Lines
Move Lines: Move mouse pointer
over the cursor line. Hold the left
mouse button and drag the
Cursor Line to new location

8-13

PHASORS

8. 489PC PROGRAM

8.11 PHASORS
The 489PC program can be used to view the phasor diagram of three phase currents and voltages.
The phasors are for:
Phase Voltages A, B & C
Phase Currents A, B & C
Impedance ZLoss
1.

To use the Phasor Metering function, run the 489PC program and establish communications with a connected 489 Relay.

2.

Select Actual , Metering Data from the main menu, then click on the Phasors
tab on the Metering Data Window. The phasor diagram and the values of voltage
phasors, and current phasors are displayed.
Note: Longer arrows are the voltage phasors, shorter arrows are the current
phasors.
Va and Ia are the references (i.e. zero degree phase).
Lagging angle is clockwise.

3.

More information for Phasors can be found under Help.

Voltage Level

Impedance

Current Phasor

Voltage Phasor

Displays the value and the angle

of Voltage Phasors

Displays the value and

angle of Z=Vab/Iab.

Short Arrow

Long Arrow

8
Current Level
Displays the value and the angle
of Current Phasors

8-14

8. 489PC PROGRAM

EVENT RECORDING
8.12 EVENT RECORDING

The 489PC program can be used to view the 489 Event Recorder. The Event Recorder stores generator and system information each
time an event occurs (i.e. generator trip). The Event Recorder stores upto 40 events, but 489 keeps a running tally of total number of
events occurred since last clear.

1.

To use Event Recording function, run the 489PC program and establish communications with a connected 489 Relay.

2.

Select Actual , Event Recording from the main menu to open the Event
Recording Window. The Event Recording Window displays the list of events with
the most current event displayed on top.

3.

Press the View Data button to view the details of selected events.
The Event Record Selector at the top of the View Data Window allows the user
to scroll through different events.

6.

4.

Select Save to store the details of the selected events to a file.

5.

Select Print to send the events to the system printer, and OK to close the
window.

More information for Event Recording can be found under Help.

8-15

EVENT RECORDING

8. 489PC PROGRAM

Display

Event Listing

View Data

Displays the date of last event and

total number of events since last
clear

List of Events with the most recent

Event displayed on top

Click to display the details of

selected Events

8-16

Event Select Buttons

Clear Events

Push the All button to

Select all Events
Push the None button to
Clear all Selections

Push the Clear Events button

to clear the Event Listing from
memory

8. 489PC PROGRAM

TROUBLESHOOTING

8.13 TROUBLESHOOTING
This section provides some procedures for troubleshooting the 489PC when troubles are encountered within the WindowsTM
Environment, e.g. General Protection Fault (GPF), system lockup, popup window missing etc....
If the 489 program causes WindowsTM system errors:
1.

Check system resources by selecting Help, About Program Manager from the Program Manager menu.
Verify that the available system resources are 60% or higher. If it is lower, close any other programs running concurrently
in WindowsTM.

2.

There exists a file in the Windows directory structure which is used by the 489PC program and possibly other WindowsTM
programs, threed.vbx. Some older versions of this file are not compatible with the 489PC program and therefore it is
required to update this file with the latest version which is supplied on the Setup disks of the 489PC program shipped with
every new 489 Relay. After installation of the 489PC, this file will be located in \Program Files\gepm\489PC\threed.vbx.
Steps to Update the threed.vbx file.
1.

Locate the currently used threed.vbx file and make a backup of it, e.g. threed.bak.
A Find or Search should be conducted to locate any threed.vbx files on the computers hard drive. The file
which will need replacing is the one located in the \windows or the \windows\system directory.

2.

Replace the original threed.vbx with \Progarm Files\gepm\489pc\threed.vbx. Ensure that the new
threed.vbx is copied to the same directory where the original one was.

3.

If WindowsTM prevents the replacing of this file, restart windows and perform the replacing of threed.vbx
before any programs are opened.

4.

Restart WindowsTM for these changes to take full effect.

8-17