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    TP Induction

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    HCL America was established in 1989 and is headquartered in Sunnyvale, California, with approximately 7,980 employees spread across 18 locations and 35 states. It aims to be a significant global IT services provider. Key customers include Merck, Autodesk, and Boeing. The document provides information on office locations, joining procedures, timesheet management, contacts, and exit procedures for HCL America employees.

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    TP Induction

    Uploaded by

    vishnuselva
    250 views17 pages
    HCL America was established in 1989 and is headquartered in Sunnyvale, California, with approximately 7,980 employees spread across 18 locations and 35 states. It aims to be a significant global IT services provider. Key customers include Merck, Autodesk, and Boeing. The document provides information on office locations, joining procedures, timesheet management, contacts, and exit procedures for HCL America employees.

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    TP Induction

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    HCL America was established in 1989 and is headquartered in Sunnyvale, California, with approximately 7,980 employees spread across 18 locations and 35 states. It aims to be a significant global IT services provider. Key customers include Merck, Autodesk, and Boeing. The document provides information on office locations, joining procedures, timesheet management, contacts, and exit procedures for HCL America employees.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    250 views17 pages

    TP Induction

    Uploaded by

    vishnuselva
    HCL America was established in 1989 and is headquartered in Sunnyvale, California, with approximately 7,980 employees spread across 18 locations and 35 states. It aims to be a significant global IT services provider. Key customers include Merck, Autodesk, and Boeing. The document provides information on office locations, joining procedures, timesheet management, contacts, and exit procedures for HCL America employees.

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    © All Rights Reserved
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    You are on page 1of 17

    Welcome to HCL Technologies

    HCLT Confidential: For Internal Use Only

    History of the company

    For More details, you may log on to the company websites i.e.:
    www.hcl.com
    www.hcltech.com

    HCL America An Overview

    HCL America was established in 1989 and is headquartered in Sunnyvale, California. It has
    approximately 7980 employees spread over eighteen locations in various offices.

    The employees in HCLA are spread over 35 states in USA & 150 client sites.

    The vision of HCL America is to be the most proffered and significant software and engineering
    global IT service provide in our chosen markets

    President and Country Head: Mr. Shamsher Khorana (Shami Khorana

    Business Hours: HCLA's regular operating hours are 8:30 AM to 5:30 PM , Monday through
    Friday

    If you are working on the customer site then you will be governed by customers operating
    hours. You may get a clarification from your manager if required

    HCL America Office Locations

    HCL America Office Locations

    California, New York, Virginia, New Jersey, Texas, Illinois, Washington, Georgia,
    Connecticut, Michigan, North Carolina

    HCL America-Key Customer Engagements

    Merck & Co: In 2007, Merck & Co signed a 1 billion global multi-year, multi-services
    agreement with HCL expanding upon the e x i s t i n g relationship that started in 2004.
    HCL will provide strategic support to Merck's key IT initiatives, having been chosen for
    its depth of technology and domain experience, coupled with its flexibility to engage and
    a commitment to deliver.

    Autodesk: HCL's innovative deal with Autodesk, a Fortune 1000 company, achieved
    several industry "firsts". The agreement was one of the first engagements in which an
    offshore vendor was responsible for applications and infrastructure operations for a US
    customer, and was also the firs time in which an offshore vendor entered the hosted
    application management market. Further details on the agreement can be found in the
    IDC report "Changing the Offshore Application Outsourcing Game: HCL's Innovative
    Deal with Autodesk" on www.idc.com

    The Boeing Company: Boeing partnered with HCL for the 787 Dreamliner (formerly
    known as the 7E7) program. Under the multiyear, multi-million dollar software
    development agreement, HCL provides software and hardware development and
    verification and validation services to Boeing as well as its Tier 1 systems suppliers for
    the 787 program.

    HCLT Confidential: For Internal Use Only

    Issues of Equal Opportunity and


    Racial Discrimination

    In case any HCLT employee faces embarrassment arising out


    racial discrimination, they are advised not to react, and
    instead should communicate such problems to their local

    manager, who in turn should discuss this issue with the


    HR head in HCLA and ask for necessary advice.

    In any such case, kindly make sure you inform your


    employer first

    SECURE
    Redressal and Prevention of Sexual Harassment at Work
    Unwelcome sexually determined behavior (whether directly or by implication) as:

    physical contact and advances

    a demand or request for sexual favors

    sexually-colored remarks

    showing pornography

    any other unwelcome physical, verbal or non-verbal conduct of sexual nature

    Tell the harasser to stop


    Inform your employer and Reporting Manager immediately
    You can also ask HCL A HR to intervene or report immediately as appropriate
    Keep a written log of all incidents with date and location including witnesses, if
    any
    Use the companys redressal process (Refer Secure Policy)
    Send a complaint to: secure@hcl.com
    Appropriate disciplinary action to be decided by the Secure office and to be
    communicated to concerned HR
    In case of any false complaint, the complainant is liable to face disciplinary
    action.

    Onboarding

    HCLT Confidential: For Internal Use Only

    Joining HCL America


    You will receive a mailer from Joining_Wfapps_geo@hcl.com with the login details to the online joining forms

    You have to complete the online joining form before you start your operation/working with the HCL Customer
    HCL need confirmation about date of your Joining at our customer location.
    You have to click the TP GEO Joining Link as per the screen shot given below and fill the required details and do the final
    submit Post your completion of this process, you will get the HCL SAP ID within 24 to 48 hrs .
    GEO Joining

    HCLT Confidential: For Internal Use Only

    Top Action Items

    Activities to be completed
    by New Joiner

    Yes

    If No,

    1.Completed the GEO Joining


    and did the final submit

    Get in touch with the Recruiter and ask him/her to send the GEO Joining
    link

    3.HCL SAP ID

    Get in touch with the Recruiter

    4.HCL Email ID

    Get in touch with the Recruiter

    5.Laptop

    If required, ask your reporting manager to raise a remedy ticket

    6.Project Assignation

    Get in touch with your Reporting Manager

    7.Access to myHCL.com

    Get in touch with BPR helpdesk team at BPR_Helpdesk@hcl.com

    HCLT Confidential: For Internal Use Only

    TSMS(Timesheet Management System)


    On receiving the SAP ID, you will have to mark your attendance through HCL TSMS.
    Please access HCL Corp MIS system at https://www.myhcl.com
    If you do not remember your password , please click on 'Forgot/Reset Password link and enter the details. Your new
    password will be sent at your email id maintained in the system. If you still don't get the password, please mark a mail
    to IT Service Desk at gsditsupport@hcl.com from your alternate E-mail ID along with your SAP ID Number
    (Personal/Client) with a Copy to Reporting Manager or contact IT Service Desk on: US IT Service Desk No. +1 201
    680 7028.
    HCL needs confirmation about date of your Joining at our customer location.
    Once you have User ID and Password, click the link www.myhcl.com .
    Your user name will be your Domain Login ID which you use to access your mails.
    The password will be the same as the one being used to access your domain or mails.
    After successful login, select Time Entry Option on My Home Page.
    Click My Time Sheet .for current week or the week from which time entry is pending and displayed. You can navigate
    to Previous and Next weeks using the tool bars.
    Select project sub-level (if defined) for any project for which the user is currently assigned by clicking on the Select
    Project/Activities link.
    Billed hours (hours billed by you, which would be approved as payable by the customer/ reporting manager) are
    defaulted to 8 hours per day and chose the 'save' option.
    Normally, your total hours on any day must be 8. If you worked for less than 8 billable hours on any given day, the
    balance hours need to be accounted for as 'Leave' or 'idle'. If any hours fall short of 8 on any day and not accounted
    for as Bench, Leave or Idle, the entry will be considered as incomplete and non-compliant and you will be requested to
    explain the gap.
    Complying with time entry through TSMS doesn't exclude you from submitting timesheets to the manager at customer
    site and doesn't change any of the customer requirements.
    HCLT Confidential: For Internal Use Only

    TSMS(Timesheet Management System)

    After successful login, select Time Entry Option on My Home Page. You need to
    select the option My task selection as highlighted above.

    HCLT Confidential: For Internal Use Only

    TSMS(Timesheet Management System)

    While clicking on the task selection, youd get a list of auto-populated tasks in the
    portal of which you need to choose the relevant tasks related to your organizational
    and project activities, as applicable. Once you have done the complete selection of
    tasks by clicking update selection. Then you may click on the tab which says Save &
    proceed to time entry.

    TSMS(Timesheet Management System)

    Once you click on the tab which says Save & proceed to time entry, a sheet like the
    above will appear where in you can go ahead and save the number of hours you have
    put through a particular job during the course of the day in the blanks provided for
    each activity chosen by you.

    TSMS(Timesheet Management System)

    Key Contacts @ HCL America


    Department

    Area

    Name

    Project Allocation

    Reporting Manager

    RM Updation

    My ESS-Org-Update RM

    IT Services

    Laptop

    Email ID Creation

    BPR

    Technical /Access Issues with


    Time sheet management
    system(TSMS) Application

    Administration

    Access Card (Only for HCL


    offices)

    Based At

    Contact No

    Email ID

    http://remedy.hcl.com (login
    408-328-7500 w/your GEO username and
    password)

    GSD

    DOT IN Helpdesk
    HCL IN Operations Support
    team

    1800-1801107 X 5030

    dotinhelpdesk@hcl.in

    BPR_Helpdesk@hcl.in

    Raj Max

    Work Allocation @ HCL Offices


    Time Sheet Approval

    Reporting Manager

    Payment Issues

    Employer

    Issues Regarding your


    employment

    Employer

    Other Issues

    Reporting Manager

    TravelConfidential:
    Claims
    HCLT
    For Internal Use Only

    Employer

    Sunnyvale, CA

    408 523 8314

    Rmax@hcl.com

    Important Information

    Your first point of contact post joining is your Reporting Manager


    Stay connected with your Reporting Manager
    Payment Issues-Touch base with your employer
    If your contract ends please touch base with your Reporting Manager/ Recruiter

    On exit ,please fill the EMS(http://wf4.myhcl.com/exitsystem) on the last day while leaving the customer location
    Name:
    HCL SAP ID:
    Customer Name:
    Last working day:
    Time of leaving the Customer location:
    Reason for leaving:
    Have you handed over the customer property
    Laptop
    Customer badge

    HCLT Confidential: For Internal Use Only

    Thank You

    www.hcl.com
    HCLT Confidential: For Internal Use Only

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