Coaching Guide WWW
Coaching Guide WWW
Coaching Guide WWW
YO U T H I N I T I AT I V E S & PA R T I C I PAT I O N
Guide
How would you name the activity of helping young people to prepare their projects?
You might have used the terms supporting, advising, counselling, mentoring,
accompanying, or maybe you have already heard about the word coaching to
refer to this kind of activities? Does coaching apply to youth work?
How do we understand coaching within Youth Initiatives? Why people coach?
Why do they (you) want to be a coach? What does it mean to be a coach?
Somehow coaching relates to opening the door to young people for taking the
initiative, for being active, for showing their interests, for taking care of their own
contributions and development, for making the world a better place
Written by an international team of authors for local or international use!
This coaching guide can be downloaded for free at:
www.salto-youth.net/youthinitiatives
Coaching
Yo u t h
Initiatives
C O A C H I N G Y O U T H I N I T I AT I V E S
www.SALTO-YOUTH.net/YouthInitiatives/
C O A C H I N G Y O U T H I N I T I AT I V E S
Guide for Supporting Youth Participation
by
Mario dAgostino, Jochen Butt-Ponik, Milena Butt-Ponik,
Pascal Chaumette, lly Enn, Heike Hornig, Nerijus Kriauciunas
Authors
Buzz Bury
Contributor
Henar Conde
Editor & Co-ordinator
This publication has been made possible with the support of the European Commission, the Bureau International
Jeunesse in the French Community of Belgium and the Polish National Agency of the YOUTH programme.
Many thanks to Patricia Brulefert and Sandrine Suel who provided valuable support to the creation of this guide.
Also special thanks to Gisele Kirby for the final proof-reading.
year
up-to-date information about Youth Initiatives and
For more details you can visit the Youth Initiative pages of
the SALTO-YOUTH website: www.SALTO-YOUTH.net/YouthInitiatives/
Contents
FOREWORD _
INTRODUCTION _
6. BI-CYCLE TOOLS _
. Coaching Ghost Inventory _
. Visualisation Methods _
. Analysis of Coaching Needs _
. Group Behaviours _
. My Competences as a Coach _
. SWOT Analysis _
. Assessment of Qualitative Criteria _
. Mid-Term Evaluation Questionnaire _
. Incomplete Sentences _
. Best Liked / Least Liked _
. Observation Indicators _
. Self-Esteem Questionnaire _
. Personal Record of Achievement _
THE COACHING SCENERY FROM ANOTHER VIEW POINT _
YOUNG PEOPLE HAVE THEIR SAY: A PERFECT COACH IS _
REFLECTION OF THE JOURNEY _
BI-CYCLE DICTIONARY _
BI-CYCLE PARTS SUPPLIERS _
BI-CYCLE MANUFACTURES AND JOURNEY NAVIGATORS _
EDITORIAL INFO _
tion
KI
R TA
O
F
licy
OR
h Po
E
IATIV
E DO
out
an Y
ation
ope
r
u
E
rticip
r
a
o
P
f
tive
on
cast
OPE
d Ac
ipati
Fore
n an
artic
ther
o
P
i
a
t
g
e
a
W
uc
isin
The
Real
al Ed
-form ives and olders
n
o
N
H
tiat
Key
h Ini
le as
Yout
p
o
e
ach
gP
a Co
Youn
eeds
N
o
Wh
duc
TH
NING
Intro
Fore
wor
d
NIT
NG I
The
The
Mec
R oa
Clim
h
d of
bing anics o
f the Youth
on B
In
Coa
oard
chin itiative
the
s
Ridi
g
C
Bi-C
oa
ng t
ycle
he C ching
B
oac
hing i-Cycle
Get
Bi-C
ting
to K
Mot ycle
Iden
B
n
i
v
u
ow
Eac ating
ng N ilding
hO
the
eed
the
R
s an
e
d Co lations r
hip
mp
ete
Kee
Sup ncies
ping
por
Con
ting
Ev
tact
and aluatin
Cha
g
Fee
llen
dba
ges
ck
on
tifyi
IRROR
ING M
H
C
A
ing
HE CO
Coach
COA
CHI
NG
by
Mean
rk
th Wo
do We
t
a
h
W
an You
e
p
o
h
r
u
a Coac
ch in E
self as
r
A Coa
u
o
n
Y
o
ering
otivati
hing M
Discov
Coac
ttitude
g Your
hing A
Clearin
r Coac
Role
u
o
Y
in
n
h
ac g
ting o
es
our Co
Y
Reflec
g
e
in
ri
e nc
Clarify
nd Exp
ilities
ncies a
ib
te
s
e
s
o
p
P
m
its and
our Co
omy
fying Y
our Lim
Identi
Auton
re of Y
a
d
n
w
a
A
Being
ching
en Coa
Betwe
THE
Cont ents
the
R
oad
BI-C
YCL
E
Editorial info
Bi-cycle manufactures and
journey navigators
Postcard from
Poland: Our Fe
w
Minutes
Lithuania: Vid
eo Book of Recip
es
Postcard from
Italy: Initiative
after Initiative
Postcard from
Germany: Parti
cipation Miss
ion (Im)possib
le
?
Poscard from Fr
ance: Against
Violence at Sc
hool
Postcard from
Estonia: Rural
Information Ne
tw
ork
Postcard from
Belgium: Urban
Artistic Gallery
Summary and
Prospective
BEST PRACTIC
BI-CY
CLE
E AND BEYON
Lea
r
: a perfect coach is
TOO
Coac
LS
hing
G
host
Visu
alisa
Inve
tion
ntor
Anal
Meth
y
ysis o
ods
f
C
Grou
oach
p Be
ing N
havi
eeds
My C
ours
omp
eten
SWO
ces a
T An
saC
alysi
oach
Asse
s
ssme
n
t of Q
MidTerm
u
Evalu alitative
Inco
Crite
ation
mple
r ia
Q ue
te Se
Best
stion
nten
Liked
naire
c
e
s
/
Obse
Leas
t Lik
rvati
ed
on I n
Selfdica
Este
tors
em Q
Pers
uest
onal
ionn
Reco
aire
rd of
Achi
evem
ent
INC
REA
SIN
GT
Per ning
so
t
HE
Soc nal D o Par
VEL
t
e
Rou ial De velop icipa
OC
te
te P velo
me
ITY
n
p
lan
Tra
nin ment t thro
vel
FO
g fr
ug
thr
Co
RY
h
o
o
nd
Pro
ug
mL
OU
h
itio
g
ns ocal to Comm ressiv
TH
for
e
Eur
u
Pa
ni
PAR
Par
op
ean ty Par rticipa
tici
TIC
tici
tio
pat
p
n
IPA
atio
ion
n
TI
ON
10
PACo
Personal Assistant of the Coach
PACo encourages you to climb aboard the coaching bi-cycle of youth participation and to enjoy the journey of Youth Initiatives
11
Foreword
Youth Initiatives: at the heart of contemporary change
The wish of young people to participate in the life of their
district, city, town or village, as well as have their say in
worldwide questions, is relevant and young people are
getting more and more involved. However, we can observe
an evolution in these forms of involvement. By comparison
to their elders, there are less debates, long arguments and
interminable exchanges of political views. Now the method
of involvement is more creative and is directly linked to the
evolution of media and globalisation.
12
13
intro14
INTRODUCTION
15
16
duction
17
initiative
18
1 . O P E N I N G T H E D O O R F O R TA K I N G I N I T I AT I V E
Be active! Dont wait for others to solve your problems! Show your interest! Take care of
your own contributions and development! See how you can make the world a better place
It is very likely that you have come across this type of slogan more than once, since they seem
to be quite popular these days. So why bother? Why is it so important to be hands on and take
the initiative?
In this chapter we will play around with the terms Youth Initiatives and Active Participation in
order to start reflecting on some of these core issues. Why participate and what does it mean
to be active for a young person? How can tools such as local and international Youth Initiatives
be used to empower active participation? And why is it an issue at all?
19
In addition, it is of great importance that the European Commissions White Paper A New Impetus
for European Youth () identified youth participation as one of the priorities for action in the
European youth field. The reasons for this referred to significant demographic and socio-cultural
trends affecting youth in Europe. In particular the prolongation of the period of youth, the need
to attract youth to community work, when individualism becomes more and more the tendency in
societal developments and the interest of young people in project-based rather than organisational
participation mechanisms, amongst others.
Although the reality is that, very often, a political paper does not change much in practice, in the
youth field a lot of emphasis has been paid to guaranteeing further attention to issues raised by
the White Paper. In the area of youth participation one should first of all mention the open method
of co-ordination (OMC, see the White Paper A new impetus for European Youth, ) and the
questionnaires drawn up by the European Commission.
These are aimed at identifying practices of Member States in three main areas:
participation of young people in local community life,
participation of young people in institutional systems of representative democracy and
education for active participation.
According to the results of the questionnaires the participation systems are diverse, youth councils,
youth parliaments and youth associations being the most common systems which represent local
communities (Analysis of Member States replies to the Commission questionnaires on youth participation and information, ).
Furthermore, the report seeks to identify practices of coaching for youth in their participative actions
and finds that ...there is an emphasis on the role of actors on the ground, in particular that of social workers, who act as an essential relay in informing young people about public authority action and programmes,
providing support for them in implementing projects and initiatives, and publicising and utilising results.
As well as information, guidance and counselling activities, support for participation includes training,
including training in project management, and exchange of experience (ibd, p. ). In this way, even if
very generally, it still provides some guidelines for coaching actions in youth projects.
The political actions described above gain their very practical impact through different programmes and
actions supported by national authorities as well as the European Commission. For example the panEuropean programme supporting active participation and non-formal learning in the area of youth.
1. 2
The good practice of common action in the form of a pan-European youth field programme dates
back to the s and has shown great development ever since. Whilst writing the current guide,
the European programme called YOUTH (-) is operating and aims at providing non-formal
learning and mobility experiences for young people in the age of - as well as to support co-operation in the youth work field. With its five actions (Youth for Europe, European Voluntary Service,
Youth Initiatives, Joint Actions and Support Measures), the field of activities within the programme is
rather wide, involving both activities centred at individuals (e.g. European Voluntary Service) as well as
those supporting the participation of youth groups. The action which is primarily designed to provide
youth groups with opportunities to contribute to their local community is Youth Initiatives.
In this initiative young people can choose to concentrate on the needs of their local community and
their peers. Where a group would like to challenge themselves to implement a project in co-operation with one or several youth groups at international level, the opportunity exists to get support
for international Youth Initiatives.
Youth Initiatives do not only live in todays achievements and concerns but aim to look ahead to
improve conditions for tomorrow. The European Commission, in co-operation with other actors
involved with youth, has launched discussions on a new European programme for youth so-called
Youth in Action and starting in . Youth Initiatives are one of the ways to support youth participation and are firmly part of the new programme Youth in Action.
While a local initiative aims to bring a European touch to purely local activities (whether it be by
choosing a theme which is relevant also for other countries in Europe or by getting inspired by similar
kind of projects from other countries without direct co-operation) the trans-national co-operation
brings an added value. It combines the local activities (each partner group implements them in
their home environment) as well as activities realised in international partnership (exchange of own
experiences, producing common materials, organising international events).
In that way it is not only doing something actively for your local community but also about making
your contribution towards todays Europe. It may sound big words but probably for anyone who has
struggled to realise a project in partnership with youth groups from another country, sharing the
same values and ideals and seeking to make a change through your project activities, it has great
meaning and value.
So how does it all work? The framework of the pan-European programme has been designed by
the European Commission. The Commission is also responsible for the efficiency of the programme
at a European level and so set respective priorities, conditions and criteria. Having recognised that
the area of youth participation is a high political priority and might find a practical realisation in
Youth Initiative projects in the frame of the European Youth programme, the European Commission
has also launched the SALTO Youth Initiatives Resource Centre in in order to support Youth
Initiatives with respective trainings, materials and resources. (More information about SALTO Youth
Initiatives is available at the official website of SALTO-YOUTH 8 http://www.salto-youth.net/)
Compared to structures at European level mentioned above, closer to young people and youth
workers, who would like to realise their ideas through initiative projects, there are the National
Agencies. These are structures in all countries participating in the programme to provide information, project counselling, training and other support. National Agencies also oversee funding and
project applications. (You can find the contact details of National Agencies at the official website of
the European Commission 8 http://europa.eu.int/comm/youth/index_en.html)
1. 3
A Youth Initiative is a way to stress an interesting subject or very serious problem and show it to others, making them also think and do something about it. From my point of view
Youth Initiatives help to grow more intelligent and sensitive generation, since people who have ever done or attended a project of that kind, seem to return and stay with it for as long as possible
Jaana (19), Estonia
As already mentioned Youth Initiatives are a great tool for active participation of young people
in their local realities. The idea behind this concept is that young people themselves should take
the initiative to make their life better, solve the problems around them and respond to their needs
(within their possible scope of action and influence) instead of waiting for somebody to do it for
them. Most of the Youth Initiatives are thus directly linked with local community life but some of
them concern regional, national or trans-national issues.
The scheme below reflects the core of active participation within Youth Initiatives. Being active gives
one the power of influencing the world around you and allows young people to use their creativity
in working on common tasks.
shaping reality
being active
taking part
Active
Participation
working together
self-realisation
Benefits of young peoples active participation are numerous: having an impact on things which are
important for young people, learning new skills and capacities, expressing ones own creativity and
interests, working in groups of peers who share common perspectives, shaping self-responsibility
together with responsibility for local community, and lots more.
Additionally there is one more thing which is worth mentioning: the recognition of youth as an
active and vivid force. In cases where young people take an active role to contribute to their local
environment they are seen by others not as a potential source of problems (which is often the case
in communities where youth is passive) but as a very important resource group and partner whose
opinion is to be taken seriously and with whom youth issues should be discussed.
The list of possible themes for Youth Initiatives is not limited, the creativity and imagination of young
people are the only limits. These could concern art and culture, urban or rural development, peer
education, equal opportunities, work with migrants, work with disabled, elderly or homeless people or could concentrate on youth information, protection of the environment or developing other
interests of young people. Special priority is given to initiatives which involve young people who
have fewer opportunities due to health, social, economical, geographical or cultural reasons.
already had a huge local impact, since in that community nobody had ever before thought about
integrating able young people and kids with disabilities. It goes without saying that the local impact
depends a lot on the different realities and needs of the local community but it is often related to
helping groups of people who face difficult situations. Being able to initiate new possibilities in an
area through a Youth Initiative project can definitely have a huge local impact.
European Dimension
The European dimension is the second important element of a Youth Initiative. Does an initiative
which involves only local activities and no international cooperation have a European dimension?
If yes, how? And if no, how to develop this dimension?
It is not easy (or maybe it is even impossible) to give the one and the right answer. Nevertheless,
one of the ways to start reflecting on this is through questioning: is the theme we have for our Youth
Initiative only local or does also reflect European issues? For example in a Youth Initiative dealing
with environment, the European dimension is reflected by the environment protection, concern
and challenge that is common to any European country.
Does the Youth Initiative project you support involve groups of young people who have limited
access to opportunities, such as the ones offered by the European Community programmes, and
is your initiative aiming to equalise their chances in the society? For example: young people who
are often marginalised by society because they are different (different colour, different mental or
physical abilities, different culture, different sexual orientation, different religion) or because they
are in a vulnerable situation (lacking family support, facing poverty, limited qualifications, criminality and abuse, addiction to drugs, unemployment) or because they are simply living in rural or
remote areas with limited access to information. If your initiative is targeting any of those young
people, you might see this as European dimension since working towards equal opportunities is
one of the European priorities.
Based on this, in principle we can see the European dimension as an added value for a local project.
Try taking off your own shoes for a moment and take a look at your local initiative from above to
see which elements are connected with European issues, values, priorities, themes, etc. There are
obviously loads of materials reflecting European trends on the Internet. You might also like to look
for more information about actual European priorities in the European Youth Portal launched by
the European Commission (see link at the Bi-cycle Parts Supplies). But you might also like to take
the challenge of starting up an international Youth Initiative from scratch.
Having designed a project, do young people use methods or ideas which were developed in other
European countries? For example if a Youth Initiative group is working on graffiti and aims to use
methods developed by youth in some other European country, it could well be the element of
European dimension in this project. Actually almost any kind of European co-operation or experiences which help young people to add new elements to their initiative could be seen as European
dimension of the project.
Activities within Transnational Youth Initiatives are designed as projects of co-operation between
local youth initiatives from different countries where each of the partners work to the benefit of their
local community. In other words, a Transnational Youth Initiative is a project where young people
doing local activities co-operate together with international partners who have similar needs or
interests in order to share and learn from other practices, methodologies, etc.
One of the added values of Transnational Youth Initiatives is that young people learn how to participate at European level. Ideally, such projects will allow young people to develop intercultural
competences, to experience communication at international level, to learn how to work and take
decisions within international teams, to share tasks and responsibilities with people from other
countries. Participation in such projects helps to build self-confidence to take an active stance in
their local community and implement ideas developed with European peers.
Think global, act local, this well known motto applies also to Transnational Youth Initiatives since
very often the examples of good practice from other countries motivate young people to start up
a project to change their local environment and try to make their lives better. So it happens that by
sharing experiences young people become more aware of realities in different countries and learn
innovative ways to solve the issues concerning young people.
Transnational Youth Initiative projects run in co-operation with partners allow young people to apply
experience of European peers in their local reality which is one of the very practical explanations of
how transnational projects raise the young peoples awareness of their role in the community life
as active European citizens. Young people together with their peers from other countries search for
common interests or concerns and by combining their efforts change their life for the better.
Summing up, remember that in both local/ regional/ national and transnational Youth Initiatives, young
people themselves should be responsible for the planning, implementation and evaluation of their
project idea and it should bring benefits to the local community or communities of the partner groups
involved in the project.
This guide focuses mainly on how to support local/ regional/ national Youth Initiatives, however due to
differences between these projects and transnational ones a variety of suggestions for Transnational
Youth Initiatives will be introduced and highlighted at different points throughout the guide.
Youth Initiatives*
self development, opportunity to be active, responsibility for long-term ideas, willingness to help others, exchange
with others, creating of ones own world according to ones own needs, improving the situation of young people, realisation of
ones own ideas and dreams, acting for others, trying out new paths and solutions, being independent
The essence of these many answers is common to all, Youth Initiatives are young peoples actions,
undertaken by them to bring something new to, or change something in, their close surroundings.
Moreover, as said by young people, Youth Initiatives give them recognition as partners at a European
level in youth issues, since young people and not local authorities or schools, have received funding
for realising their ideas.
Another aspect which young people emphasise is the link between self-development and developments in local community. As they have indicated, Youth Initiatives give them a chance to make
a difference, to bring a small brick to the building of local life. Needing to do something, not to be
passive, to take problems and difficulties into ones own hands, are recognised by young people as
their own active participation in public life. The extent of the impact which their actions have on
the local community is of high importance: I can influence whats around me was said
by a young person.
Active participation is seen by young people as a multilayer construction (depending on the situation
of youngsters). In some cases not staying at home in front of TV but doing something with others
is already recognised as being active. In most cases active participation is linked directly with their
projects and direct involvement of Youth Initiative groups members in all phases of the project.
The last layer of active participation is seen as being fully aware of the importance and meaning of
young people actions for local authorities, adults and other young peoples who live in the same
local community and whose interests active youngsters try to represent.
So, as far as those (one might say) idealistic ideas and understandings of active participation in Youth
Initiatives are concerned there seems to be a rather good congruence between young peoples point
of view and politically defined objectives.
1.5
Being active is not difficult when you are young and full of energy. But doing a project within
a European programme requires more than energy and motivation. Some skills and abilities, which
young people might not possess, are required in order to respond to certain rules and responsibilities such us preparing a budget, planning activities, keeping deadlines, etc.
And once started, young people will probably face various challenges all through the project
process. How to keep the group together? How to motivate their peers when they are bored and
not willing to help any more? How to manage money, collect invoices and project materials, write
reports, convince adults to be supportive, communicate with local communities and react in crisis
situations? These are just some of the examples of situations where young people see a need for a
coach who would help them out and give some support on how to move forward.
In most cases Youth Initiative projects are long term projects which raise an additional challenge as
they result in a long term commitment for young people. According to young people the coach is
especially needed to help out with the preparation of the project, checking out if everything is OK,
keeping a handle on legal and financial issues as well as keeping an eye on the group dynamic.
Last but not least, always keep in mind that the amount of support needed depends on the individual situations and needs of course, but should always respect the independence and autonomy
of young people.
It can also be the case that the only time young people identify a need for support and assistance is
when being faced with a problem or crisis during the realisation of the project. For example, the biggest fear may be that either their group would collapse one day for different reasons or they would
not be able to prepare all financial documentation according to the rules or sponsors expectation.
Remember that if the project or group collapses or folds, the legal responsibility for the project will
be with at least one of the group members and possibly the supporting organisation. In these cases
your support as a coach will likely be extremely valuable and much appreciated.
30
mirror
In this chapter we will share some thoughts and reflections on coaching and the coachs role
in the context of work with groups of young people willing to or already implementing Youth
Initiative projects. We believe these thoughts are also applicable to all the projects run by young
people themselves, supported or/and accompanied by resource people who work as volunteers
or professional youth workers.
why am I coaching?
So we will also invite you to look at the mirror and ask yourself:
or, why do I want to be a coach? You might have different reasons for coaching: some of you
want to support young people to realise their potential, others want to support young people in
acquiring the skills for success. No matter what your reasons are every coach in every situation has
the same basic roles and should have the same basic attitude.
31
and perspectives
We can try to define the youth coach according to what that person is doing with young people.
By supporting young people in a specific way, this person first of all aims at the personal development of young people by using a variety of methods or creating opportunities to participate in different programmes or activities. Generally we can consider it as non-formal education. By participating
in non-formal educational activities young people gain self-confidence and experience, learn to
work together and take responsibility for themselves and the environment they live in. Non-formal
education is also a good space for young people to learn how to participate, as it is based on self
governance and voluntary principles, where they have to make decisions themselves as well as take
the responsibility of implementing them.
This means, as well, that a coach has to have youth work experience and competence to accompany
groups of young people and support their participation. However, when it comes to involvement in
the Youth Initiative process and relationship with the group of young people running the project,
a coach has a position which can be different.
A coach is a resource person rather outside a Youth Initiative but still supporting the group of
young people in the implementation of their project (so, even though the person might be physically present where the young people meet, the position is clearly different from being a member
of the core group). He or she is working with young people from time to time performing specific
tasks based on the needs of the group (like providing information, advice, running a training workshop).
The coach is responsible for the coaching process and rarely involves him or herself in the implementation of the project by the young people or undertakes responsibility for concrete tasks in the
project. The place, role and responsibilities determine the specific relationship between the person
accompanying a Youth Initiative and a youth group implementing the project.
Another important aspect, as basis of the coach`s work, is the relationship with the young people.
This is the most important condition in the empowerment process; in our case empowerment for
greater participation. The coach does not necessarily have to know the group of young people
running a Youth Initiative beforehand, but if not, it might take some time at the beginning to build
a positive relationship with the group. The coach might also not know all members of the group,
but could meet a core group. Regarding the Youth Initiative process (as it is shown in chapter The
Coaching Bi-cycle) it might even happen that coaching starts not at the beginning of a Youth Initiative project but in the middle or even towards the end.
Please notice that all aspects mentioned so far are not to be seen as exclusive factors. This is not the
single definition of a coach in European youth work. Depending on the situation and varying from
project to project the role of a person accompanying the youth group can change. It is good to be
aware of this as it has an influence on your work.
2. 3
Financial interests can be in the foreground if you work mainly as a coach and must safeguard your
livelihood through this work or you might as well believe that it will be of economic value to the
community or your locality.
In cases where you, as the coach, are somehow already related to the group or you are a friend of
some members of the group, your motives to coach the group are likely to be based on this personal
relationship.
The most dangerous motivation however is if institutional interests or ones own interests are in the
foreground. Dangerous because the coach could take a steering or leading role instead of offering
a frame and methods through which the group can proceed freely and realise its targets and ideas
in a self initiated way. It could easily happen that you start to manipulate the group in the direction
of your own interests and that the main ideas and aims of the group get lost.
So, if at the start, after clarifying your personal interests and motives, you notice that you want to
accompany and to support the youth group mainly because you, or the organisation you work for,
expect to profit out of the potential results of the project; in this case, you must pay attention during the coaching not to act in a steering or teaching way. It would be useful in such cases to name
the personal or institutional interests openly at the start and, if necessary, to come to an agreement
that both sides understand the expectations.
To sum up, we would say: If you are clear on your motivation beforehand, then you smooth your own
way. You will win confidence and clarity and the group you coach will gain great benefit from it!
After reflecting on your own motivation the next important step is to have a look at your attitude
when coaching other people.
To coach a group constructively and successfully in its processes, you should, first of all, create a
confidence base between you and the group. It is essential to the construction of this mutual trust
that you, as the coach, accept and respect the people sitting in front of you. Among other things
this means that you should be as free as possible from prejudices and judgements.
The coaching mirror 35
As a coach you should try to understand and to see the world of other people through their eyes.
Feelings and expressed experiences are allowed and taken seriously. First of all you should accept
that the members of a Youth Initiative are the owners and experts of the project and that in principle they know the best answers to their questions, as well as the solutions for their own problems.
You will provide encouragement, advice and perhaps help with structure of thoughts, as may be
needed from time to time, but you should never take over the responsibility for the people you are
coaching.
In every case you will be required to handle diverse attitudes. You must be able to take different
points of view and to think across a range of disciplines. But you are also a human being and therefore your personal condition and emotions play a role in the process of coaching. Personal problems
can represent an obstacle to an empathic attitude from your side. With reference to the confidential
relationship between you and the group, its important to identify obstacles at such moments and
perhaps make another appointment.
After questionning and answering yourself about the attitude you will adopt towards the young people you are coaching, you will be able to clarify the role or roles you will take during the process.
To answer this question of role clarification is easier if you ask yourself what you would expect
from the person in front of you if it were you looking for advice. Most probably you would like to
find somebody who listens to you carefully, who asks the right questions at the right moment, who
understands you but also critically reflects the situation. Not an arrogant person who thinks he or
she knows all that is needed to know, but a person who recognises him or herself as an expert with
different qualifications.
In addition, depending on the different circumstances, as a coach you might be asked to be an
empathic mediator, a conspicuous teacher, a discreet counsellor, a sensible and honest fellow, an
effective trainer; in short, an encouraging person who helps the young people to help themselves
and who is always a discreet confident.
This huge variety of roles to play and approaches to use require flexibility as well as some training
and experience. Probably you will know some of these roles from your every day life and if you listen
and observe actively you will recognise the right moments, when you are asked to slip into one or
another role or use a combination of roles.
Once you are sure about your motivation and have reflected on your attitude and role as a coach, it
is important to know what competences and experiences you should bring with you when starting
to coach others.
PATIENCE
I have learned to wait until others make up their own experience! I am able to
watch group processes and to wait for the result they will achieve!
HUMOUR
I am able to laugh with others and sometimes also about myself! In difficult
situations, e.g. if the motivation in the group is in danger of disappearing, some
sense of humour at the right time can help a lot.
EMPATHY
I can respond to the emotions of others, like anger, fear, worry or shame without
being frightened! I always try to understand the point of view of the person facing
me.
CAPABILITY OF SELF
REFLECTION
Check-Box
Ability
Ability
PERSONAL STANDING
I have both feet on the ground! I have surroundings in which I feel comfortable and
I feel well supported by my friends and family! Because of this I have people I can
talk to if I need to reflect on the coaching situation.
CONFLICT AND
RELATIONSHIP
ATTITUDE
Im able to solve conflicts and critical situations with others in a positive and
constructive way!
EXPERIENCE IN PROJECT
DEVELOPMENT AND
MANAGEMENT
I have already developed my own projects and initiated them! Because of this I am
able to offer the group some methods and tools on how to develop their project.
KNOWLEDGE ABOUT
GROUP PROCESSES
I gather experiences and observations of how groups interact and which processes
they use regularly! This helps me to understand the emotions and reactions of the
participants in each step of the process.
COMMUNICATION
TECHNIQUES
METHODS FOR
COACHING
COACHING
EXPERIENCE
EXPERT KNOWLEDGE
PERSONAL CONTACTS
WITH OTHER
ADVISORS
PSYCHOLOGICAL AND
PEDAGOGICAL SKILLS
ETC.
..
Check-Box
Possibly this list isnt complete and you could adapt it to meet your own needs. You should understand it as a motivating technique to reflect in advance about your own abilities and limits. However
its not necessary to satisfy all the listed requirements. If you can say yes! to at least half of the above
mentioned topics, we think you are already well prepared to start coaching youth projects. If you
are also willing to extend your own knowledge and experiences, there are no better preconditions
you can have.
Comparing the necessity for reflection on personal motives and interests it is as important to develop a clear picture about your own experiences and competences appropriate for coaching youth
groups. If you discover deficits which you would like to eliminate its always possible to gather new
experiences and to acquire specific knowledge. A proper analysis of ones own resources is indispensable so that you can use the above listed requirements in a convenient and correct way. Please
dont overestimate yourself and try to interpret the quotation of Henry Ford, mentioned above, in
a way that its good to be aware of the things you can and especially of the things you cant! If you
arrive, at one point, in a coaching situation in which you do not feel comfortable anymore, do not
hesitate to ask for advice and guidance yourself.
Personal involvement: Because of all the trees, you cant see the forest?!
Personality and looks: If the face doesnt fit find a new one!
It is just human that some persons are more attractive to us than others. Sometimes we meet people
and from the first moment we feel a certain harmony. On the other hand we have contact with new
It could occur that you lost the necessary distance from the group which you want to coach, because you have built up a very close relationship with the group or even because you are part of the
group. Its no longer possible for you to keep an objective position and you are unable to change
or to switch between different perspectives. If this happens at a time when the group is stuck itself,
it could be advisable to consult an external person. But in many cases its sufficient to take a look
at different opinions or the thoughts of others. This could mean discussing the coaching process
and your feelings with friends or colleagues, which helps to widen horizons so as to find the way
out of the situation.
people and we feel an undefined antipathy. We feel disturbed because of this persons behaviour,
maybe we dont like his or her voice or the way he or she is talking, but there is no concrete reason
why we dont like him or her. Also within the group who wants to be coached there could be one
or two participants for whom you feel immediately an antipathy which possibly stops you from
having an objective perspective. In such a case you can try to analyse your feelings: what arouses
the negative feelings, what has this to do with myself? and then to make the effort to get a neutral
standpoint on these participants anyway. If this doesnt work, you might think to recommend another coach to the group.
Belief of the coach that the group has arrived at a point at which no further advice is needed:
When its over, its over!
The main aim of coaching for self initiated youth projects is to support the participants to be creative, self organised and active. With regard to this goal the main task of the coach is to be aware of
the situations and phases within their project processes and where its better for the group to be
independent and left alone. It is absolutely possible that you, the coach, and the group are no longer
feeling the same conviction. Then its better to stop or to interrupt the coaching process. You probably could arrange a common final meeting to avoid frustration and additionally you could arrange
an appointment for an evaluation meeting, where you as the coach are informed by the group about
further processes and the development of the project since the end of the coaching.
And so, after all these thoughts and reflection on motivation, attitudes, roles, competencies and
experiences, limits and possibilities... did you finally discover a bit more about who you are as a
coach? Actually you dont need to answer this question right now. Discovering yourself as a coach,
as we said at the beginning of this chapter, might be a very long trip. But if you still want to know
more about yourself, and more concretely about your coaching approach, we invite you to go to
the end of this guide, Bi-cycle Tools (), and fill in The Coaching Ghost Inventory exercise. It might
help you to explore and identify possible learning and development areas for improvement as well
as to understand a bit better the role of a coach.
So what happens if they fail? What about the involvement of the organisation in the background
(maybe the body that pays you)? How much can they or can you afford a learning experience ending
with a failure, meaning that the grant given for the project might be even paid back? In sociology,
the youth age is often seen as a kind of moratorium: a time where young people have a prolonged
time to gain experiences without the full responsibility of an adult in terms of liability or carrying
financial consequences. Youth Initiatives and projects are perfect tools for gaining such experiences.
2.4
Within a framework young people are able to realise their ideas and interests and a failure does not
necessarily mean personal bankruptcy or sitting in jail for years as it might be the case in adult business. For the young people, failure (it maybe a clash in the group, total breakdown in the motivation
of members or the organisational disaster of an event) can be a source of learning.
As a coach of Youth Initiatives your very difficult task is to find a balance between the rights of young
people to gain their own (good and bad) experiences, your motivation as a coach to be as helpful as
possible and the interests of donors and supporting organisations. What is the highest value in this?
Idealistically speaking, of course the autonomy of the young people. But realistically, the influence
of the mentioned external factors tend to have such a strong impact that young people sometimes
become the mere material to be used to the organisations and coachs advantage in terms of grant
aided activities, number of members, or others.
Therefore we see the role of a coach in this system as a mediator, somebody who gives enough space
for youth development, provides protection against being used as instrument of organisational
interests and keeps an eye on the proper amount of support that is needed to add to resources the
young people have themselves.
PACo TIPS
Our experiences and research have led us to identify five universal coaching principles. They are an
integral part of the learning and changing process. Conscious use of them as principles of change
should provide an easier and quicker path to achieving goals.
1st Principle:
2nd Principle:
3rd Principle:
Taking Responsibility!
Responsibility arises out of the awareness for what is and what should be. Trust, consciousness
and responsibility are important ingredients of high performance in every activity.
4th Principle:
Learning Opportunities!
That is the fundamental principle of learning! There is always a risk involved with trying out something new that you have not practiced before. Performance can only develop in a previously unknown sphere if horizons are broadened with every mistake and every success that is made. Accept
there is no such thing as mistakes, only learning opportunities.
5th Principle:
bicycle
44
coaching is an art.
45
3.1
Planning: In this phase the group of young people work together on their project idea and adjust it
to the formal, qualitative and financial criteria of Youth Initiatives. Before the application is submitted
the whole project has to be designed and planned and tasks divided within the group.
Transnational Youth Initiatives should be planned and designed involving all the groups from different countries. The task sharing should be also balanced.
Implementation: Implementation of the project should be done according to what was planned,
described in the project and confirmed in the contract. All changes have to be monitored and most
often they have to be accepted by the grant giver or approving body.
PACo TIPS
Evaluation: Its very important that the project is monitored and evaluated throughout the whole
project time, not only at the very end. It helps young people to follow the flow of the project and to
share the common experience of learning together. In practice, monitoring of the project can take
place in many different forms.
Context and motivation Why is the idea important for the young people? Why do they want to
realise this project within Youth Initiatives? Whats the context of this project? Whats the personal
motivation of young people?
Aims and objectives What are the aims and objectives of this project? What do the young people
want to achieve through realising the project? What change should it bring and by what means?
Beneficiaries Who would benefit from this project? Who are the people directly affected by this
project and what advantages will it bring? How will the young people themselves benefit from the
initiative? What do they hope to learn for themselves personally?
Preparation What actions have to be done in order to prepare for the realisation of these aims?
Involvement of group members Who and how would they be responsible for realising the project
idea? Can all group members devote the same amount of time and energy? Is there any leader/s in
the group? What are the roles within the group? What communication channels are there for the
group during project?
Coaching What is the role of the coach and other supporters? When and how will they communicate? What are the boundaries of self independence before asking for help? If there is an informal
group which needs a supporting organisation, what are the means of communication and cooperation? How will money be transferred to young people and what would be the procedure of financial
reporting?
Local impact What impact would this project have on the life of local community? What other actors or/ and institutions are already involved and willing to help in the realisation of this idea? Who
could also be useful in realising this project and in working towards making it as beneficial for the
local community as possible?
European dimension What is the added European value of this project? Why should it be financed not by local funds but through European resources? What is the European dimension of the
project?
Time schedule What activities would help to achieve the aims and objectives set by young people?
Who is responsible for which part? When and where exactly will these activities take place? What
are the time deadlines?
Budget What are expenses linked with this project? What material and resources are needed? What
other expected resources (in kind or financial) are required for the project and should the budget
include?
Continuation How do they imagine possible continuation of their project? Which elements should
be continued and in what forms? What are the next steps after the possible conclusion and successful
happy end to their project?
Evaluation How will the project be evaluated throughout the whole process? How will young
people check if everything is realised according to the plan and that they have reached their aims?
By what means will they monitor the work as a group, impact of their project on local community
and development of their idea?
Hopefully you will have now an understanding of what a Youth Initiative looks like and how you as
a coach can enter and move along this journey. Since there are no identical Youth Initiatives there
are no similar supporting processes. But still it is possible to draw out main phases of a coaching
process that are present in more or less all the cases of coaching.
Are you ready to follow the road of Youth Initiatives? You might need a vehicle, why
not a simple Coaching Bi-cycle?
3. 2
motivating
getting to know
building the relationship
identifying needs and competences
supporting
evaluating
keeping contact and feedback
According to the picture, the coaching process of a Youth Initiative will work in a similar way that
a regular penny farthing: two wheels moving at the same time and influencing each other in their
movement. The big wheel represents the motivational and relational aspect of the coaching process
as well as the reflection about abilities of the group individuals to manage the project. The small
wheel represents the supporting dimension of the coaching. Support could be offered in many
different ways depending on the needs and competences identified for a specific group. The small
wheel represents the different possibilities to offer support, including:
informing
suggesting
facilitating
training
other
Evaluating should be done throughout the whole process, every support given should be thoroughly
analysed and the coaching strategy adopted accordingly. Now take a look at the following picture
which represents the different phases of the coaching bi-cycle process, including relational elements
of the big wheel and supporting possibilities of the small wheel.
Coaching Bi-cycle
EV
AL
UA
TIN
Mo
tiv
ati
n
ting
Facilita
SUPPORTING
Tra
ini
ng
rmin
Info
tti
Ge
ok
gt
w
no
Bu
rel ildin
ati g t
on he
sh
ip
Othe
Su
gg
es
tin
g
ds
ee ies
n
c
g
in ten
it fy pe
en m
Id d co
an
But how are all these elements linked with the practice of coaching? What exactly is happening
during each of the phases of the coaching bi-cycle?
During the getting to know phase both the young people and the coach get to know each
other. During this phase the coach gets more information about the group (their age, previous
experiences, interests, passions, etc) and about their Youth Initiative project (main idea, aims and
Before a starting point can be identified firstly the young people must have the motivation,
inspiration and enthusiasm to embark on a Youth Initiative. The desire to take such a journey can
be an exciting one, which in itself can be motivation enough for the group, but the challenge can
often be maintaining this motivation and focus. This is where the coach comes in and this can play
an important part in the development of, and support for the group. Another key factor will also
be the desire and motivation of an individual to become a coach. This can come from experience,
training, and the determination of supporting young people in realising their dreams and reaching
their potential.
objectives, activities, etc). The information can be gathered through meeting the young people,
from the supporting organisation(s), from the funding institution, or others. For young people it
is also good to know about the experiences of the coach and current involvement in the activities.
The getting to know phase is a starting point and throughout the whole coaching process people
usually get to know each other better.
Building the relationship phase is for establishing the need for coaching and ensuring a
positive working relationship among the members of the group as well as the relationship between
the group and the coach. It is worth clarifying for both the coach and the group of young people
what are their respective expectations and where could be the limits of the coaching process and
relationship. It is useful to know the roles and responsibilities during the coaching process. Agreeing
on communication, cooperation and responsibility can simplify the process of keeping the contacts
alive.
To identify needs and competencies of the youth group both time and investment are
needed. During this phase, through observing the Youth Initiative process, exchanging information
with a group of young people, asking questions or using other tools, the coach identifies both hard
and soft skills for improvement and can advise on the methods or ways of possible development.
This phase is repeated constantly as the process of a Youth Initiative can take quite a long time itself
and new needs appear throughout the project lifespan.
To answer the identified needs of the group as well as of the individuals, the coach should identify
accordingly different ways of supporting young people in their project development process.
Take a quick look at the small wheel of the Bi-cycle model; it highlights: informing, suggesting,
facilitating, training and... others. There are no ingredients for specific methods to be used
in coaching that are identified as essential. It is better to look at this phase of the coaching cycle
as a combination of actions, knowledge and skills that are at the disposal of a coach. The decision
however to use one or another of the methods identified in helping young people depends on the
experience and competencies of the coach as well as the preferences of the group to be coached.
Besides the above described phases, there are important elements in coaching that cannot be put
as a separate phase as it goes on throughout the entire coaching process. Those are evaluating,
Evaluating phase is for reviewing, on the one hand the objectives and outcomes of the project,
and on the other one, the objectives and outcomes of the learning. It is also the moment t review the
coaching process itself. The coach can receive feedback on his or her work with the aim to improve his
or her performance in the future. It can be negotiated with a group to continue the coaching process
with follow-up activities but this should be clearly confirmed and agreed by both parties (the young
people and coach). Moreover, if young people have enjoyed and learnt so much from the Youth
Initiative and coaching experience, why not become a coach? They could indeed be encouraged to
become peer coaches for other young people wanting to develop their own Youth Initiatives. And
then the coaching bi-cycle starts moving again ridden by the young peer coaches themselves!
Keeping contact and feedback between the group and the coach is for following the process from the beginning till the end in order to maintain the relationship as well as to identify the
needs for improvement.
The intensity of the coaching process will also depend on the time spent with the young people during the Youth Initiative process. We tend to think that the coach who spends more time with young
people have a more intensive relationship with them and through this support them more efficiently.
This is probably true, but you should not take this as a universal rule. Remember that when it comes
to personal relationships, quality is often much more appreciated than quantity!
3. 3
When to start? The simple answer is: when needed. Some young people need a coach from the
very beginning, maybe before the idea for the project comes to their mind. They need somebody
who will stimulate them, empower them and enable them to realise the possibilities of doing
something together. If young people are independent and self organised already they might need
coaching in further phases of their project when things get naturally complicated
What to do? A similar simple answer would be: whatever is needed. First of all, try to build trust and
Being a good coach is like doing anything good in our life. One has to be convinced that what he or
she does makes sense and has a purpose. Moreover, whats needed in coaching, according to the
young people whose opinion we asked for, is: passion, need for constant self development, need
to make a difference, belief in young people, patience, a lot of understanding and time for young
people. The main tool for working as a coach is personality and experience; a good coach has to
have the respect and trust of young people.
relationship. These are fundamental for working with young people. Its important to be honest and
realistic with making promises and moving forward. If young people really trust you, they would feel
free to share their problems and dilemmas. Listen to yourself and be honest about your limits. Try to
ensure a safe space and let young people fill it themselves by whats most important for them.
It seems to be quite a hard job What does a coach get in return? First of all you will get self and job
satisfaction and the knowledge of the differences which are made in young peoples lives. Second of
all you will get self development as working with young people can be a source of constant learning.
Since we live in a time of constant change there is no one stable adult world, the work is not about
simply transferring experience and knowledge to the younger generation but rather about learning
from each other and common participation in projects built around this thing we call life.
3.4
3.4.1 Motivating
The most difficult can be to start
together and to finish together
Ilja (24), Estonia
As we highlighted in chapter The Coaching Mirror, the first key factor is the desire and motivation
of an individual to become a coach and this can come from experience, training, and the determination of supporting young people in realising their dreams and reaching their potential. If you are
motivated yourself, then you are ready to motivate others. But how to do so? Not an easy task, we
know.
Firstly try to discover young peoples motivation, inspiration and momentum to embark on a Youth
Initiative: what they like, what they need, what things or feelings make them feel alive, what inspires
them to do a project together, why on this topic, why at this period of their lives. Then the challenge
can often be maintaining this motivation and focus throughout their project lifetime.
It could be that the developed objectives of a project are difficult to achieve and therefore young
people feel less enthusiastic than at the beginning. It is your role then to keep the motivation of the
group from the beginning till the end of the project and challenge them in finding solutions to reach
their aims. Please remember that your role as a coach in developing and maintaining motivation
can be integral to a successful project!
What is motivation?
Put simply motivation is what makes people tick. Motivation is what makes people want to do well,
for themselves, their friends, their school, their job, and their family. Motivated people are inclined
to do things willingly, with enthusiasm, direction and team sprit. They are inclined to do the best
of their ability.
PACo TIPS
So why is it so important to help young people to keep and maintain motivation during the whole
Youth Initiative process? Motivated young people will more easily rise to the challenge and achieve
their potential, their own enthusiasm will drive them to perform. Motivation will make them feel
enthusiastic and full of energy, co-operate in solving problems, accept responsibility and change,
perform at a high level.
Motivation in Transnational
Youth Initiatives
Two theorists on motivation are Maslow and Herzbeg (references in Bi-cycle Parts Supplies). Lets
see what they say and how it applies when it comes to motivate young people doing Youth Initiatives.
Maslows theory came from his hierarchy of needs. His thinking was that people are motivated
to take action to meet various needs:
physiological needs: to satisfy hunger, thirst, etc;
need for safety: to have emotional security and protection from physical danger;
need to belong: to have satisfying relationships with others;
need for self esteem: to feel good about themselves and to be recognised for their accomplish-
ments;
need for self realisation: to grow and develop in a way that is personally fulfilling.
Herzbergs Theory was based on things that cause satisfaction and things that cause dissatisfaction. The aim is to identify areas under these two headings and working towards building on and
increasing the satisfaction areas and illuminating the dissatisfaction areas.
These theories, as often happens, have been expanded, developed, exploited, dismissed and challenged over the years, however they can still prove extremely valuable as a guide and a tool when
thinking about our own motivation and that of others.
In transnational Youth
Initiatives a strong motivator
is the opportunity to
co-operate with young
people from other cultures
and countries and maybe
even to visit and meet them.
At the same time
co-operation with people
from other cultures can be
a challenge. The goal for you
as a coach here is to help
young people experience
positive co-operation (for
instance provide intercultural
learning sessions, cultural
diversity awareness),
that will make them feel
like developing other
international projects (such as
organising a Youth Exchange
after a Transnational Youth
Initiative).
What to do in practice?
Keep in mind that everyone is different and not necessarily a perfect reflection of the models described by Maslow or Herzberg. In general to motivate people try to ensure that the coaching process
provides as many as the following elements as possible.
Use the table below to help you identify motivational factors that may help in the coaching
of a Youth Initiative.
Elements to be considered
A nurturing environment
(emotional)
Accomplishment,
responsibility, trust and
recognition
Use the models and think about what your own motivational needs are for the coaching process
to be a success. Then do the same for the young people, put yourself in their shoes: what would
enthuse and motivate you if it were your group and project? It will be important to remember that
you are there to coach the group and the project, other de-motivating factors outside of these will
be difficult to deal with.
To sum up, always keep in mind to monitor and reflect on the three different levels of motivation:
your motivation to be a coach and to coach this specific project, the motivation of the group at the
start of the project, and finally maintaining the motivation through the coaching process for all
involved.
3.4. 2
In this phase of the coaching process, your task is to get a sufficiently clear picture of the group and
the social and psycho-dynamic reality of its members as well as their Youth Initiative project idea.
You should concentrate your actions to build trust and a reliable relationship between the members
of the group but also between the group and yourself. But how to do so? How to get to know each
other? How to get to know the project idea? How to build trust, establish a relationship that builds
the base for a productive co-operation, without being too close and sabotage the distinct function
of a coach, which is in the first instance to accompany and not lead the Youth Initiative project?
fraid
o
f red
t to
I wan
ld
a better wor
rker
wo
outh
be a y
panish f
Maria
rom a S
I come f
I am good a
Mind Map
immig
ily who
am
t listening
and advisin
rated to
g people
Belgium
The coaching bi-cycle 55
m is to live in
My life drea
tapes
Personal
The Personal Mind Map is a powerful tool for self-reflection, getting to know each other and resource
orientated youth work.
This getting to know each other period is an important foundation to a relatively long relationship
that will hopefully be productive and fruitful to both the coach and the group. This is the coachs
chance to get to know the key characters and players in the group: who is leading, who has the
ideas, who is most passionate about the project, who is the most committed, who is the joker, and
many others.
young
people
have a
big pro
believin
blem o
g that
f
they ca
in the
world
n be pa
of adu
r
tners
lt
Besides, please remember that getting to know each other means giving the opportunity to young
people to get to know you as well. What experiences brought you there, what kind of person are
you, what type of activities you did as a young person, what are the values you would fight for
whatever they want to know and you want to tell can be exchanged in this first getting to know
section of the process. It is here when both of you have to decide if it fits, if you trust each other
at least enough to get the whole thing started, if you can get along. And it is at this point where
coaching can find an end before it even started.
In the Bi-cycle Tools () you will find a checklist which will help you to formalise the process of getting to know and keep the history of all Youth Initiatives you will support during your coaching
practice life.
Here the attention is drawn on the project idea and all eight (or more if required) questions should be
answered by the young people. It allows you to structure and visualise the most important aspects
of the planned project and can therefore already be part of your coaching!
Some of you might think: after all our experiences, a project is a project, and therefore it does not
matter much from a coaching point of view what the project is about. Somehow you are right.
Projects face very similar life cycles, similar problems and similar tasks for young people who try to
realise them. But project cycles, problems and tasks are to be faced by different groups of young
people. And therefore, as much as people are different, projects are also different. Therefore if you
want to gain the groups trust and to provide them with the best of yourself, in terms of understanding, supporting and feedbacking, it is important to get to know the group and the project as deeply
as possible.
PACo TIPS
Creating a common understanding about the project idea can be more challenging in Transna-
tional projects due to the cultural differences, different realities and the contexts young people
are living, different experiences and distance between the groups as well as other communication
barriers.
Ideally the project idea should come from the communication between, and agreement of all
the groups involved. Quite often it comes as a proposal from one of the groups, in this case it is
worth ensuring there is space for the ideas and understanding of other partner groups to become
involved.
Ensure young people share and discuss essential questions with their partners, such us: what is
each partner understanding of the project idea? Why do they want to do this project? What are the
links with their local realities? Do all partners involved have a common vision of the project? If yes,
which one? If not, do their different visions fit into a common project and how to deal with these
differences?
It is also important to be aware that different countries may have different rules for account-
ancy and financial matters. Therefore it is good to clarify the rules from the very beginning of the
project.
ments and achieved tasks to ensure efficiency. Maybe an online journal/ diary of events, chat rooms,
web forums and online meetings could help to improve communication .
Signing an agreement outlining each partner groups responsibilities and division of tasks might
be a way to ensure the commitment of all the groups in contributing to the project as well as to
avoid possible misunderstandings.
Encourage young people to keep other partner groups informed of activity levels, time commit-
3.4. 3
Porter Scale
The Porter Scale model might be useful to identify different styles of communication and select
those that encourage people to speak and communicate.
Actions
Tool
Questionning
During meetings
encourage young people
to reflect about and
question what is to be /
has been achieved... Get
them to ask questions
themselves.
Simple reformulation.
When someone stops
speaking, encourage
them to say more by
repeating what was
said.
Simple reformulation.
Dont be afraid of
silence, possible
answers might come
after some time of
reflection.
Problem solving
Mirror reformulation.
Reflect the feeling that
you think the other
person is trying to
express.
If I understand correctly
there are two different
opinions about the
current situation. Both of
you think to be right and
feel frustated because of
not being understood by
others. Could you both
propose a way to solve
this problem and we will
discuss it all together?
Interpreting
Reformulate and
summarise. Take notes
and reformulate using
your own words.
Understanding
Stating opinion
Furthermore, building and maintaining a safe and trustful relationship during the time you spend
together will ensure that both sides, the group and you, learn together and achieve a personal
development process.
try to know your group as muc
To this end we can suppose that some socio-psychological skills useful for human interaction will
help you to understand the process of group dynamics; this combined with communication skills
will enable you to use this knowledge to help members of the group to manage their aspirations
and cope with change and succeed in their projects. But most often, your effectiveness in building
a good relationship with the group will depend on factors linked to experience, to your abilities to
listen, observe and establish a dialogue, combined with an open-minded spirit and the ability to
deal with different personalities.
3.4.4
To support a group in this phase of the coaching process, first of all you have to know what target to
reach and the time estimated to reach it (). Then you need to find out which competences are available in the group and which others are needed for reaching the target (). Last but not least its very
important to identify economical, structural, material and human resources to be used to reach the
target (). Here below follows an example and a scheme that intends to be a tool for practical use.
Target (1)
Competences needed
by the group (2)
An electronic
and multimedia
publication
about youth
related issues.
To be done in 3
months.
Financial resources
Budget needed to create the website is 800
Structural resources
Workshop room with computers and telephone
available, photocopy machine
Material resources
Paper, digital camera, CD-roms, software
progammes (Photoshop, Quark Xpress)
Human resources
Coach , Information and Telecommunication
Technology (ITT) expert
Once you have clarified the targets to reach, the needed skills and the available resources (from
a global point of view), you will have to identify the support to be offered accordingly. You will need
to clarify together with young people the following:
(a) what competences need to be developed in order to reach the target of the project but also the
individual learning objectives
(b) which strategy to establish for developing the competences needed
(c) who does the strategy address
(d) the places and spaces necessary to meet
(e) the time schedule
(f) which support people for helping the development of the competences required
(a) What
(b) How
(d) Where
(e) When
Learn how
to create
a website
Training course
organised
by an ITT
expert (700
expert fee)
+ workshop
on teamwork
organised by
the coach +
peer learning
for PR skills
For two of
the people
involved in the
project
In the main
room of the
association
In one month
This is just an example for a given project and a given group. According to the several tasks the group
identifies, you will find yourself suggesting different strategies for supporting the group.
Last but not least, this phase could be a great moment to identify the learning objectives of the
group and/or the individuals: which skills do you already have and which ones would you like to
acquire or to improve through the project? The division of tasks could be done according to the
competencies that the members of the group(s) already have or according to the skills that they
would like to develop. For example, if it is the case of a Transnational Youth Initiative and the task is
to create a website, it could be that the group more experienced on web designing proposes itself
to create and develop the website, or it could be that one of the groups less experienced in this field
would like to take this task in order to improve their skills in web desigining. Your role here would
be to encourage young people to learn from and support each other in developing new skills. Peer
education plays an important role in this process and should be used as a tool to lead young people
towards autonomy and youth participation.
3.4.5
Supporting
e to
ns being clos
g people mea
oblems.
pr
Coaching youn
d
needs an
open to their
g
in
be
,
em
th
ing around
means just be
Sometimes it
Once you have determined what the group needs for realising the project, you have to evaluate
your own competences to support either individual or collective needs.
During the Youth Initiative process specific competences might be needed by you as a coach in order
to meet specific needs of the young people. Generally, the most needed skills are related to:
Informing
It might be that at a certain moment in the coaching process young people will ask for concrete
information related to the implementation of the project, e.g. aspects of project management,
contacts for funding. You do not necessarily have to be an expert here but to respond at all to this
is of crucial importance. Not knowing is no shame, but use your competence to help them to find
sources of information and preferably leave the decision of action on using it or not with the young
people.
Suggesting
This is creating opportunities for young people to find themselves answers and some kind of direction or solution to the more complex and difficult situations. This can also include sharing some
guiding advice gained from prior experiences. Your role here is, together with the young people,
to clarify the situation and identify all possible options for the decision. This is also to highlight
possible consequences of each option, motives, so as to make the final decision. Most importantly
young people should make the final decision, even if sometimes it does not correspond with the
opinion of the coach.
Facilitating
You as a coach can be asked or decide to take a facilitators role at certain moments of the coaching
process. Facilitating can be useful when you are responsible for structuring the process of the work
and the group of young people is filling in the content. This might happen during meetings, the
planning or evaluating process or in solving conflicts within a group. In this sense facilitation implies
also moderation. You can use different tools or methods: ask specific questions, make visual notes
and minutes to summarise the results reached by the group, among others. It is important to stay
as neutral as possible, not stepping into the content area but staying responsible for structuring
the process.
Training
In order to improve the performance of a group, you might use training methods or arrange training opportunities. Training activities might aim at personal development (e.g. self-awareness, time
management, planning skills), improvement of the group performance (e.g. team work, sharing
tasks and responsibilities, conflict management) or be theme oriented (e.g. intercultural learning, gender issues). Training activities can be run either by you or by external trainers (training
opportunities in institutions, associations, enterprises) as recommended by you.
Other
Besides these competences there are also other abilities or roles that you might perform during
the coaching process. These roles are less concrete, but still remain important elements in coaching. As examples, you might think of the roles of needs analyser, observer, challenger, teamworker,
animator, etc.
In the Bi-cycle Tools () you will find a tool which might help you to reflect on your personal attitudes, knowledge and skills as a coach to support a given Youth Initiative project.
PACo TIPS
helps to shake the world view of young people in order to open new possibilities for action;
helps young people to identify their true interests and capacities they have;
listens, makes enquires, observes and reflects;
identifies the areas for improvement and actions plans for their development;
accompanies young people in the development process motivating and challenging them in
3.4.6
Evaluating
Evaluation is an essential part of the coaching bi-cycle model. Making sure that the project works
well in its different stages and providing help with decision-making for needed improvements, as
well as checking with the group if the coaching itself is meeting their needs, are not to be neglected
in any coaching process. In terms of young peoples personal development, evaluation provides an
opportunity to set learning objectives for each of the young persons involved in the project (also
for the coach), then review these objectives at different moments of the process and finally reflect
on what knowledge, skills and competences you all gained through the process.
When evaluating a Youth Initiative you should take into consideration three complementary elements: the group, the project and the coaching. For each of these, a main general objective is to be
met: identify the limits and the needs for improvement and draw attention to positive achievements.
In this way a Youth Initiative can be constantly improved both in terms of the project activities and
of the coaching strategy.
But of course a final evaluation reviewing all different aspects of the Youth Initiative and making
clear end of the coaching process is needed.
Mid term
Evaluation
At the
middle of the
coaching
process
The purpose of this evaluation is to confirm that the goals and the
means chosen to achieve them are appropriate. It also allows you
to adapt the coaching according to the results of the mid term
evaluation, confirm direction, achievements and challenges at the
mid way point of the process and project. It can be an opportunity
to identify and celebrate those goals already achieved.
Final
Evaluation
At the end of
the coaching
process
Follow-up
Evaluation
After an
identified
period of the
coaching
process
At the
beginning of
the coaching
process
Ongoing Evaluation
Preliminary
Evaluation
people the need and importance of evaluation. The following table might help you to identify some
concrete evaluation location possibilities and understand the importance of them.
As you can see, evaluation is needed troughout the whole coaching bi-cycle and therefore should
not be considered as a separate phase in the process. The benefit of carrying out an ongoing evaluation is for both you and the group of young people to identify and respond to the every day needs
of the process and the project. This will include closing sessions or meetings, everyday discussions
about the project, regular feedback and will allow you to gauge the ongoing success or not of
the coaching process for yourself and for the group.
Within a Youth Initiative project we have identified three clear areas for evaluating the process: the
project process, the coaching process and the learning process. We will try now to understand what
it means to evaluate each of these areas and will suggest some tools and methods accordingly, to
be found in the annexes of this guide.
What to evaluate
the beginning is the most difficult: how to organize everything, how to coordinate the whole project?
The evaluation of the coaching process should be open and interactive. The aim is to start a discussion about something that has not yet been dealt with in the group such as, for example: the
effectiveness of the meetings with the group members, the relationship with you, your availability,
your role and involvement within the project, the methods you used for supporting the group, the
evaluation itself, etc.
To stimulate the discussion you can use some starting sentences which should be continued by the
young people, according with their feelings, opinions or suggestions, such as: I feel I am happy
I dont have I suggest I would like I dont like etc; or such as: the three things I best liked
are the three things I least liked are If you would like to use these methods properly, they are
further developed in the Bi-cycle Tools (-).
To sum up, evaluation is a constructive and ongoing process and should be approached positively.
It shows the dynamic nature of a project and the corresponding actions (possibility of adapting the
project, basis for communicating information about and outcomes of the project). It can help
to strengthen co-operation between you and the group of young people (increase in confidence,
reinforce teamwork ). And it is an opportunity to make the most out of the skills (sharing them,
recognising them).
In projects with international partners, getting to know the other groups involved in the
project may be a difficult and time consuming process but extremely valuable for ensuring a good
co-operation. It will also be good to know about the coach(es) involved in the other youth group(s),
if any, and plan coaching strategies together. If the country groups have never met before you could
suggest them to organise a meeting at the very beginning of the project, gathering - project
leaders of every partner country. This would be an opportunity to get to know about each others
previous experiences and local activities of their organisations as well as to ensure that all groups
have the same understanding of the project idea. Reflect with them on the following questions:
why they want to do this project (and not another one)? What is the link between the project idea
and their respective needs and interests? What is the link between the project activities and their
respective local communities?
Building the relationship in transnational projects take more time as there are different
cultural and country groups working together. When working as part of a wider team it is good to
know the expectations of the partners involved towards the project itself, towards their co-operation
as an international team and towards your coaching strategies and coaching availability. You should
communicate regularly with the partners involved and set realistic frameworks for supporting all the
groups, if needed. Be honest with the partner groups when discussing the limits of your coaching
practice in case there would not be any coach directly supporting the other groups.
When identifying needs and competences in a transnational project you should ensure that the different contexts and realities of the countries involved in the project are taken into
consideration. Creating a project idea with other countries can be a lot of fun but implementing it
according to different needs and interests of the local groups could be a challenge. Encourage the
young people you are coaching to share their group specific needs with the partners as well as to
identify common needs of the network. Also work with them in identifying competences of different
partners and looking for possibilities for peer learning among the different groups.
When it comes to supporting a transnational Youth Initiative one of the main points to consider is how to communicate within international teams. Communication does not just happen, it
has to be encouraged and it has to be organised. In this sense you might help the group to develop
a communication strategy together with their partners: When to communicate? How to communicate? What to report to the other groups? Who does it? Sending regular emails, organising virtual
meetings through chat forums, naming a person reponsible to communicate with the partners in
each group, setting an agenda about when to inform about what could be suggested as useful
tools to improve better communication among the groups.
With regard to evaluation it is very important to ensure that two different levels of activities
are evaluated: the local activities in the partner countries and the international activities as a network.
You should also encourage the group to evaluate how they worked together as an international
team: did they communicate effectively? Did all the groups feel part of the network? What they learnt
from each other? You could also encourage the group to reflect on their intercultural awareness
before and after their networking experience. A final evaluation meeting including all the partners
could be organised within the project. It could be an opportunity for the group to evaluate the
project but also to celebrate their achievements as a team, and maybe to plan follow-up activities
and future co-operation.
3.4.7
As for feedback, it is important to create the space for giving and receiving feedback both for the
group of young people and for you as coach. Being able to observe the process of a Youth Initiative from aside can give you the opportunity to relay the effect of project process to the group/
individuals for their use and learning; therefore raising their awareness on the group process and
enabling them to improve their performance. At the same time you can use feedback from the young
people to improve your own coaching practice.
In order to make feedback be most productive and beneficial, you should keep in mind that the
feedback you provide should be helpful to the person/s receiving it. To be helpful, feedback to
the group or individuals must be such that the group or the person: understand the information,
is able to accept the information and is able to do something about the information. Be sure that
the feedback you give serves only the needs of the person/s receiving it and not your own needs;
otherwise it is likely to produce defensive reactions from the group receiving the feedback and they
are unlikey to amend the project process as a result.
. Your feedback should be given in terms of specific, observable actions or behaviours and the
haviours of the group members should be presented as such and not as facts.
. Ensure that feedback you provide refers to the relevant performance, behaviour or outcomes,
viewed as the high and low points of the performance and the specific behaviours which appear
to be contributing to or limiting full effectiveness or accomplishment.
. When discussing problematic areas you should try to encourage the group to find out the ways
how to improve performance, and if needed, also give suggestions. The discussion might lead to
establishing some procedures or activity plan for achieving solutions.
. When you give feedback, it should aim at possible improvements and should thus have clear
evaluative purpose (rather than purely descriptive). Yet it is important to avoid simplified judgements
of good or bad and set clear criteria for assessment.
. The feedback you provide should be concerned with those things over which the group or an
individual can exercise some control, and may include indicators of how the feedback can be used
for improvement or planning alternative actions.
. You should avoid terms which produce emotional reactions and raise defences; but in case
you encounter those reactions, you should deal with the reactions themselves rather than trying to
convince, reason, or supply additional information.
. You should give the feedback in a manner which communicates acceptance of the group/
It is important for the meetings to be informal, not to make the coach look important but, because
you may need to redefine the parameters, clarify your role and check that the young people have
effectively accomplished the goals set for the project. You can do this by simply holding a meeting
in your office (if you have any) or any other common place and discussing how the project is going
on, with an official looking file showing the name of the group and the title of the project clearly
in evidence! This kind of administrative detail isnt just there for show, its part of the guidelines for
effective coaching. Your file on the project has to be up to date and contain details showing how
the group has evolved, the schedule and the tasks to be carried out.
These meetings are therefore opportunities for getting feedback from the group by reminding
them what happened during the first meeting when you both (the coach and the group) agreed to
embark together into this Youth Initiative journey. If you formalised the agreement with a contract,
it will be easier to refer to it and maybe to redefine your role, or more to the point, the roles and
responsibilities of the young people!
Remember that meetings with the group could also be an opportunity for managing group dynamics and work towards group cohesion. You should aim, among other things, to build their self-confidence, help them deal with conflicting issues (if any) and focus energy on positive factors in the
project group and the surrounding environment.
Coaching Meetings
What role to undertake?
PACo TIPS
my challenge is to gain the acceptance of young people and so be invited into their world. Its also challenging
3.5
In many project management handbooks it is stressed that a project starts with an idea. This is
important, to the extent that we must remember and ensure that ideas still come from the young
people first. In a Youth Initiative project everything starts from the young people (the core group),
their motivation and ideas, and one of the first obstacles young people might face is that there are
simply not enough people to start to realise their Youth Initiative project.
The ways for finding new group members are as creative and varied as young people themselves.
There are examples where advertisements have been put in local newspapers or street performances
done to attract the attention of other local young people, among others. Sometimes the reward
and attraction can be taking part in the first place, other times you may want to be clear about the
advantages of getting involved.
What tends to be difficult for young people though is the formation of a group with a common
understanding of the projects roots and purpose, its aim and objectives. It is so often the case in
to build a common perspective of communication where I can be myself and they can be themselves
the planning process that we tend to jump to defining activities (which are much more concrete
and easy to think of) rather than having finished the needs analysis first. Yet it is important to avoid
that the people in the group have different understandings of what the project aims are and how to
achieve them and thus avoid misunderstandings in later phases of the project. First of all, the whole
group should take the time to set the basis of the project. Part of it is to follow that the motivations
of the young people who become part of the project core group are shared and are similar.
Identifying resources
When all kinds of resources needed for the project are being identified, human resources (including those within the youth group) are of the greatest importance and are the first ones to be put
forward. We then look for external means needed to implement the project.
But lets reflect for a second what do young people consider as obstacles?
Moreover young people might need support and advice in some juridical aspects. Indeed the project
may require renting some very expensive material or hiring a professional service. In these cases a
signature of contracts might be needed with all the juridical responsibilities that it implies.
Initially when the idea is fresh and motivation is high the task division should not be difficult in the
project group. Experience shows though that in many projects it becomes a great challenge to keep
to the agreed task division and schedule when the project progresses. Threfore taking this touch
of reality into account, during the initial planning of the task division and of the timetable, could
There is an overall lack of time in todays society and the reality is that very often those young people
who decide to start up a Youth Initiative project are also involved in, and busy with, other youth
activities, their studies or work. Besides the motivation the exact role division is often a determining
factor for how much time and effort we are ready to dedicate to the project... So the group and time
management become important issues in the realisation of the project.
be helpful. Or why not identify possible risks that could happen so as to be ready to adjust to the
changing conditions?
It might also be helpful for the group if, on the one hand, the calendar of project activities is not
planned too tight and busy (because despite of good will, in reality it can become rather difficult
to find a time to meet and dedicate yourself to the project once a week, for example) and, on the
other hand, the meeting times are set already at the project preparation stage so that everybody
can plan their agendas well in advance.
The longer the project process is, the more varied activities are or the bigger the core group is, the
more important it becomes to have good co-ordination for the project as a whole. Preferably the
co-ordination should be done by some member(s) of the youth group. Similarly, leadership is another
sensitive and rather challenging issue. That could also be a topic where support and feedback from
the coach is needed and appreciated all through the project process.
The understanding behind this guide is that a youth project can bring a valuable experience for
young people even if it was not a smooth and problem-free process. It might happen for instance
that the tasks agreed are not performed as it was agreed by the group members and then tensions
arise.
Or maybe some people decide to withdraw from the project and there are not then sufficient human resources to continue with the project. Or it could be that new people join in in the middle of
the process and the project starts to take a new direction which is not appreciated by those people
involved from the beginning.
In reality the project is planned initially without considering potential changes that might occur
during the project process. So it can be the case that in some situations the tension is rather high
and the group would need you to act as a mediator to help to facilitate the evaluation of the current
situation and the planning of further steps.
But dont panic! Remember that obstacles are often good experiences that can bring groups closer
and that will challenge their problem solving capabilities.
Looking at the issues so far it might sound like setting up a Youth Initiative is a rather risky business...
well, luckily in reality a project is also much more, as it is reflected in this guide. Having brought
forward some of the issues which seem to challenge the process in many Youth Initiative projects,
it is evident that no tailor-made solutions exist. Again the solutions are often based on the values
and attitudes of the people involved. So it might be that through your experience, through different
projects as a coach, you decide to create your own compilation of good and not-so-good practices
and problem solving tools. Then, keep them on your book-shelf as reference to what you have
learned out of your past experience for whenever needed in the future
76
4 . I N C R E A S I N G T H E V E LO C I T Y
F O R Y O U T H PA R T I C I PAT I O N
participation
active participation
77
When speaking about youth participation we use different terms: participation, involvement,
active participation, proactive participation, etc. In this text you will not find any new definition
for participation but rather some thoughts and approaches related to the topic. How can you as
a coach contribute to increase the active participation of each young person in the activities run
through a Youth Initiative project? How can you encourage young people to involve their local
community in the realisation of their project? This chapter will help you to identify the personal
and social dimensions of youth participation and what you can do, as a coach, to manage the
participation process of a Youth Initiative.
4.1
Learning to Participate
When talking about youth participation in Youth Initiatives we should refer to two different dimensions of participation: participation at personal level and participation at community level.
The first dimension, participation at personal level, refers to the potential of young people for taking decisions at each stage of the project. It is about encouraging young people to take responsibility for their actions and, in time, their own lives. It is therefore related to young peoples personal
development.
As for the second dimension, participation at community level, it refers to the contribution of
young people, in terms of ideas and energies, towards the community (local, regional, national or
international). It is about giving young people a voice, and hence some kind of empowerment in
society. It is therefore related to the young peoples social development.
To ensure active participation of young people in Youth Initiatives it is important to take into consideration both dimensions of youth participation and this is where your role of coach providing
support to a concrete Youth Initiative (both at individual and group level) plays a decisive role.
4.1.1
78
John Huskins () describes different degrees of participation in decision making which entail
different levels of personal involvement of young people in youth activities. This approach entitled
Curriculum Development Model (CDM) can be applied to the process of progressive involvement of
young people in the management of a Youth Initiative, from dependence to independence of the
group in the realisation of the project (towards decision making, responsibility, autonomy).
We will represent the participation of young people through the picture of a shell which is divided
into seven progressive stages (see picture on the left). Every circle of the spiral corresponds to this
progression in seven stages, meaning that the process will be repeated and repeated through
a non-ending coaching spiral. As seen by Huskins, during stages to you, as a coach, are essentially
acting for young people, stage is the significant change when you start acting with them, stage
is when activities are run by young people, and stage is through them taking on a leadership
or peer education role. Furthermore, we would add another stage to Huskins model: stage would
be when young people, after doing a Youth Initiative, become coaches themselves for other young
people developing projects.
To explain the different steps of this model, lets take the example of an art gallery being organised
in a local community within a Youth Initiative project.
first contact
Young people are testing their future coach out: what has this adult to offer us? Can he or
she be trusted? Example: the group present to you their idea of organising an art gallery; they
wonder how you would help them, to which extent you would be involved in the project.
Stage 2
familiarising
Both the group and the coach are gradually getting to know each other, getting to know
more about the project idea, engaging with each other: trust and sharing begins! Example:
you and the group start meeting regularly to discuss the details of the project, sharing what you
have to offer to each other
Stage 3
socialising
The group and the coach are building the relationship, clarifying expectations from both
sides, agreeing about roles and responsibilities, setting some rules for cooperation and communication. Example: you have regular discussions with the group based on trust; you tell the
group that you expect them to be responsible for the project and for themselves, the group tell
you that they expect you to advise them when there are different possibilities or ways to follow
and be available if problems appear but not take over the project as a leader. Young people begin
to express opinions about how to set up the gallery, test ideas and seek your responses
taking part
Young people are introduced to a participation process by taking part in the project activities developed out of their interests and needs. Example: the opening of the gallery is mainly
organised by you but based on the ideas and opinions of the group. Young people participate in
the opening and start collecting ideas for further development of the gallery
Stage 5
being involved
Young people begin to take an active part in planning and running activities, the coach stays
behind the scenes but is always available in case he or she is asked for advice or support. Example: the group is responsible for planning and organising the next exhibitions, they set the agenda
for the following months, they discuss with you the themes of the next exhibitions and make the final
decision themselves, they ask your help to seek for contacts of young artists in the neighbourhood,
they collect ideas about how to advertise the next opening and share them with you
Stage 4
Stage 6
Stage 7
organising
Young people take responsibility for planning and running activities, they organise the activities themselves; the coach is progressively distancing him or herself from the group but
is still there if needed. Example: the group carries out a research on the local community to find
potential artists to be involved in following exhibitions, they design invitations for the next opening and distribute them in the neighbourhood, they prepare the settings of the gallery (scenery,
lights, etc), they are responsible for the budget (buying materials, reporting invoices)
leading
Young people are fully independent in their decisions and their actions, they take the
leadership role or resort to peer education: the coach is not needed any more! Example: the
group takes full responsibility for the preparation and opening of the following exhibitions (tasks
division, contact with artists, contact with the local community, management of the budget,
supporting each other) as well as for the evaluation of the whole project and the writing of
the final report. They take responsibility for others as well as themselves; you say good-bye to
the group!
Stage 8
peer coaching
After the leading stage young people are ready to take over a peer coaching role, based
on their knowledge, skills and experience gained during the process of participating in the
Youth Initiative. That is the reason for including this important next stage in the model and
in the circular process of the shell. Example: during the last exhibition some young visitors suggested that it would be good to involve older people in their activities so as to show them current
art and compare points of view from different ages, and through that, promote inter-generations
understanding. The young leaders of the art gallery encourage them to develop further their idea
and apply for Youth Initiatives to get funding. They offer themselves to help the new youth group
in the application process as well as in preparing and running their Youth Initiative if needed.
We believe in this progressive participation process within a decision making approach as it ensures the
development of young peoples autonomy. But above all we believe in the principle of young peoples
involvement from the start. You should involve the group throughout the whole process, from the
very beginning till the end, in order to give them a sense of ownership. Stages to do not necessarily
need to be considered as acting for young people (as stated by Huskins) but with young people,
if they are encouraged progressively to take responsibilities. The approach should never be to carry
out a project for young people, and not even with young people, but rather by young people.
This model can be used to provide evidence of young peoples learning and behavioural change
resulting from running a Youth Initiative. Nevertheless it should not be seen as a rigid and unique
model of progressive participation in a youth project. Not all the groups running a Youth Initiative
need to follow all the stages in the order presented above. While stages to (first meeting to
socialisation) apply to most groups of young people, stages to (taking part to leading) differ
not only according to particular groups but also to specific individuals within the group.
For example, one group as a whole could jump from socialising to being involved (since they are
in general independent enough to plan and organise the project activities) but inside the group it
could be one or several person(s) who still need(s) to go through the stage of taking part while others could go directly to organising or even leading (for instance, a youth leader very experienced
in project management).
Obviously starting at one or another stage of the progression depends on the level of dependence/
independence of the young people about an actual Youth Initiative. You should keep an eye on each
person individually to ensure that everybody progresses within his or her own level of participation.
The aim is not that all the groups actively participate at the same level but that everyone progresses
according to his or her personal situation as a starting point. Every group is a unique universe and
should be coached taking into consideration the particularities of its unique members.
4.1. 2
Youth Initiatives open channels for active participation not only within the group running the Youth
Initiative but also within the local community or even at a more international level.
There are indeed different levels of participation in the local community. The following scale will
help us to understand the steps of the communitys participation in society through a Youth Initiative.
ACTIVE PARTICIPATION
ADVISORY PARTICIPATION
PARTICIPATION
MANIPULATIVE PARTICIPATION
NON PARTICIPATION
levels of
participation
Young peoples social development can be reinforced through participating in a Youth Initiative
in terms of their involvement in, and the recognition they can get from, the local community.
A Youth Initiative can be developed within a small or large community: at local level among citizens in
a town, at national level among citizens from several regions, or at European level connecting communities from different countries. In each context we can identify the level of social participation
by using different indicators which help to measure the degree of young peoples involvement in
the given community.
Lets take the example of a Youth Initiative organised by a students youth organisation for other
young people in the local community. The project idea is to organise a theatre performance about
the topic all different all equal aimed at young people to promote tolerance and European awareness.
It is non participative when young people do not take part in the activities which have social and cultural impact in the community. Example: young people from the local community do not
participate in the theatre performance organised by the students youth organisation because they are
not informed about it or because they are not interested in theatre, or because they cannot afford the
entrance fee.
The manipulative participation occurs when the participation of young people is used by
someone else (association, youth workers, coaches) to reach personal purposes, which often are
hidden behind other objectives. Example: several immigrants from the neighbourhood are invited to
perform within the theater play all equal all different. The director from the local school who recently has
not accepted the application of one Muslim girl to enter the school, is also invited. In reality the leaders
of the theatre would prefer to see the director to be fired and their aim is thus to bring attention to this
case through the theatre play. In this situation young immigrants are participating in the activity without
being aware of the hidden purpose of it.
The level of participation is when young people decide to participate at a concrete activity by
being present. Example: during the theatre performance all equal all different a group of young people
from the neighbourhood decide to participate as audience. In this case the young audience participated
in the performance but was neither involved in the preparation nor the implementation of the show.
The advisory participation step is when young people contribute to an activity by offering
opinions to the organisers but without any decisional responsibility. Example: a group of young people
from the neighbourhood suggests to the organisers of the theatre performance some ideas concerning
the setting designs which will be taken into consideration in preparing the stage. Besides they will participate as audience.
The active participation step happens when young people from the community contribute
to the project with their own ideas and decide by themselves, they are involved in decision making
and in taking responsibilities towards the project and other members of the group. Example: a group
of young people from the neighbourhood organises together with the students youth organisation the
theatre performance by sharing responsibilities in terms of preparation, implementation and evaluation
of the success of the performance in the given community.
It is generally the case that the higher the participative levels, the bigger the motivation of the community to contribute to the project. No matter which target group from the neigbourhood participates in achieving a Youth Initiative, they should be given the possibility to decide by themselves
and contribute with their knowledge, experiences and competences to the project activities.
When coaching a Youth Initiative you should keep in mind that there is a constant need to find out
the needs and competences both of the core group (youth leaders) and the target group (community), and to review your own position towards the young peoples involvement, depending on the
degree of autonomy reached step by step by the group and the community. What matters is not to
replace the core group or target group when they are not competent but to help them to be aware
of what is needed at each step of the project and support them in the development of new skills.
4.1. 3
Participation: local or European? Certainly not all young people have the same opportunities and
abilities to participate at the same level. Your role as a coach would be to identify the maximum
individual participative levels and support their development progressively. It does not matter if
young people reach the higher leading or peer education stage (as identified in stage of our
shell model), neither if they reach the higher European impact, but what matters is to facilitate a
self-confident learning space for each young person and for each group.
Both the personal and social contexts of participation presented in this chapter are needed for
young peoples active participation in society. The personal development is about learning the skills
needed to participate and to take decisions within a group initiative itself. The social development is
about participating and taking responsibility within the community. A good balance between both
aspects, on the one hand the learning experience of the young person as an individual and of the
young people as a team and, on the other hand the impact of the project in the community, would
contribute to a high quality Youth Initiative.
Learning to be citizens through a local Youth Initiative, but especially through an international experience, is the first step to progressively internalise the common responsibility of becoming citizens
not only of our region or our country but also citizens of Europe and citizens of the World.
Leading a Youth Initiative gives young people the experience of being active by acting and reacting on common European concerns at local level, the feeling of pride in having achieved something
positive at local level and as a possible consequence of that, the feeling of wanting new challenges
like starting co-operation at international level.
4. 2
In Youth Initiative projects the combination of all the mentioned conditions differs in each phase
of the process. Because of that, it is worth seeing youth participation as a long-term process where
young people gain participation experience, develop capacity to participate and their motivation
to participate further is growing. Your role as a coach should aim at increasing the level of youth
participation by working in three directions: accompany the young peoples personal development
process, open different opportunities to gain participation experiences and encourage young people to take an active stance in their life.
Coming back to the model of participative levels, meaning different involvement of people in making and undertaking decisions affecting their life, Youth Initiatives should be at the top level of
participation because those projects are prepared, run and evaluated by young people themselves.
In reality young people are not, usually, at the same level of participation from the beginning to the
end of the process of a Youth Initiative. But still there is a way for you as a coach to support every
group, no matter the participation level they feel more comfortable with, towards autonomy and
youth participation. Again an individual approach adapted to a given group in a concrete situation
will need to be adopted.
5.
BE
ST
86
PR
A
C
TI
C
E
A
N
D
BE
YO
practice
kaleidoscope
87
Before you start reading the examples now, we would suggest you keep in mind the different models of
participation we introduced in the last chapter. Based on them you may reflect at what point the aim to support
the highest level of participation, young people leading the project and coach supporting the group as a mere
adviser, is reached.
5.1
The initiators
The most active members of the Club of Independent Arts came up with the idea of the Youth
Initiative. In total nine young people, aged between and , created the project. Since they did
not have any experience with preparing projects and applying for money, the librarian from their
high school offered them support and help in creating and writing the project. The school library
was a gathering point where most of the group meetings took place.
These young people were already known in their local community since they organised poetry
evenings, exhibitions, Valentine Days and common activities with disabled young people from the
town. The director of their school together with the teachers helped the group to create and submit
their project to the YOUTH National Agency in Poland. They had meetings together before the
application was ready to be sent in.
most common needs and interest of youngsters, which couldnt be realised due to lack of money, was
created and distributed to young people from the town. According to responses, four main areas of
working were put forward: art, architecture, electronic and computer and foreign languages.
The first phase of the project was very enthusiastic. Young peple were very motivated and happy that
they managed to receive a grant. Co-operation with the school was very good as well as within the
group of initiators. The advisor from the school, who took the role of coach for the young people, was
doing a great deal for the group, as well as being the contact person with the National Agency.
During the second month, implementation started. And then, the first problems appeared: conflict
between the co-ordinator of the project and the advisor. The role of co-ordinating the project was
given by the group of initiators to a young poet. One day the co-ordinator called the National
Agency with a complaint that the advisor was influencing the project too much and did not allow
the young people to act freely as it should be by the principles of Youth Initiatives. The first phone
call with the advisor and other group members, made by the National Agency, showed a different
understanding of the problem. The group promised to first discuss the issue together and then find
a common solution.
As for the coaching system provided by the National Agency, three steps were implemented.
Second step: meeting with the whole group at the National Agency office
Since the information was contradictory, we invited the whole group to the National Agency for a
meeting to discuss possible solutions. The group was very united against the co-ordinator who was
seen as a betrayer since she informed the National Agency about the conflict. Different methods
were used to identify the source of conflict within the group and to reach possible solutions. We
discussed the motivation of team members to work together and projected the results of a possible
solution. At the end the group agreed to compromise so that they would give one more chance to
the co-ordinator. At this stage the main reason of conflict was recognised as the relationship between
the group and the co-ordinator, the group did not want to be co-ordinated by a person they did
not respect and did not trust. The advisor was not present during this meeting. All members of the
group had very good opinion about the role of the advisor and the importance of the help given
by the advisor in their action plan.
and lack of trust by members of the group. The group decided that since communication was so
difficult and so many emotions were involved, it would be much better if the actual co-ordinator
would take over the responsibility for co-ordination of one section instead of the whole project. The
advisor was not present during our meeting.
From the very beginning this group of young people was supported by different adults: teachers,
librarian and parents, and at the end, officers of the National Agency. What was the most problematic
area was linked more with them as a group than any external problem. The main field of needed
coaching concerned conflict management, communication, group dynamics and team building.
The project itself brought new and unknown challenges to the young people: how to work in a
group together? How to reach their ambitious aims and objectives and still like each other? How to
manage communication within the group? How to deal with group members who dont obey group
rules? How to communicate with adults? Whose side to take in case of conflict among advisors or
group members? How to deal with personal confrontation and crisis of friendships? How to clarify
misunderstanding and doubts?
I think that it would have been very good for this group to have had have some team building and
group working exercises which would have helped them to know each other better from the perspective of working together within a team for many months. Moreover it would have been helpful
for young people to have had one coach external to their group or support organisation. The young
people lacked support from somebody who was not involved into the project.
5. 2
by Nerijus Kriauciunas
The initiators
Around young people participated in this Youth Initiative and - of them were the main people
who carried it out. The ages differed from to years old and their experiences were also varied.
For almost all of them this was the first contact with the YOUTH programme. Until this experience
the young people knew each other as friends with whom it was good to party. Youth Initiatives gave
them the possibility of knowing themselves as colleagues in work and that turned out as a totally
different experience. For some of them participation in the project built their confidence, others
were convinced they would rather stay as friends rather than as project co-leaders.
After finding the idea and planning concrete steps, the young people started to fill in the application
form. They had meetings where they were discussing parts of the application form, then sharing
responsibilities out and filling it in. I was doing proof reading of the application and sending my
feedback via email.
The starting point of the project was the search for a common idea. During this stage I, as coach,
was using some creative thinking techniques that helped to find enough original and innovative
ideas. After finding a common idea it was important to put in order all main actions and tasks to be
undertaken during the project. It helped then to plan concrete steps of the project, using participatory techniques.
After getting the grant the young people had meetings to plan project activities, share the tasks
and responsibilities. It was important to firstly plan all the visits in different regions where people
from other cultures live, agree with them on meetings, and identify resources available and needed.
Everything was planned and decided by the young people with some consultation with me via
phone calls. During consultation I was trying to clarify the options, but the final decision was made
by the young people themselves.
During the first weekend visit we tried to combine group building activities and shooting the film.
For the group building I used several methods based on experiential learning principles. Activities
showed some disagreements within the group and weak points in their common work. The negative side was that some people from the group did not know a lot about the project as they were
invited to join it just before the first visit. During that visit I participated in the first shooting of the
film as well. (Although I did not participate in the rest of the shooting, I was positively surprised
when, during the last presentation of the movie, I saw how many people from different cultures
they managed to place on the video!)
During some of the following weekend visits I used experiential learning as a way of answering
the concrete needs of the young people in the group. In one of the first stages of the project we
went on a night trip in order to get to know each other better. In the middle stage of the project we
went on a boat trip to discuss gender issues as it was appearing as one of the important topics in
the group. In both cases I made suggestions after identifying the group needs and young people
were deciding to take the challenge or not.
One of the main barriers for some group members participation of some members of the group
was money. As the project funding was delayed the young people had to pay their participation
to the visits from their own money and in few cases they paid extra money to cover the costs of
other people involved in the project. As a learning point from this they took more time to work on
co-funding.
The most difficult stage was in the autumn when they had to finish the preparation of the video
book and organise its presentation. The main problems were the starting of the school year, participation in other after school activities and lack of motivation. My role here was more to put questions
trying to clarify their interest and wish to continue the project.
During the final stage of the project young people participated in two weekend seminars. One was
focusing more on intercultural learning and the other one on generating ideas and planning. During
the intercultural learning weekend I prepared workshops and worked with them more as a trainer.
For the second one I helped them to find two trainers who worked with them.
During the evaluation stage of the project we had two evaluation meetings. The young people
used some evaluation tools to reflect on the Youth Initiative experience and evaluate the outcomes.
During the evaluation meetings they prepared the final presentation of the project. I was participating as a guest.
It is worth mentioning that due to the over run of the last stage of the project, it was necessary to
extend the end date of the project. The final version of the movie was cut by professionals in cooperation with the young people which gave them the opportunity to learn new skills. I did not use
the video film as a source for evaluation but it could be a very good tool for this purpose.
During the reporting time I advised the leader of the group on how to prepare the financial and
activity parts of the report. As we were submitting the final report to the National Agency together,
it was important to agree the changes in the project.
I think without my coaching the Youth Initiative would be different, but it is very difficult to say what
it would be, if it would be
My coaching was important at the very early stage of the project when the young people were
searching for an idea and preparing the application form. At the final stage it was important to
motivate the young people to finish the project and to encourage successful reporting so that the
young people could cope with their obligations.
5. 3
The initiators
Thanks to the information and skills I acquired during my training in Strasbourg and the support
of the Youth Express Network, I started to spread what I had learned to a group of young people
living in Borgonuovo, a socially disadvantaged suburb of Tivoli. I was enthusiastic to tell the group
that, as young European citizens, we had a chance to express our right to be active and creative and
above all, that we had the opportunity to develop a Youth Initiative project through the Youth for
Europe programme.
So I started meeting at the centre for young people with disabilities where I was working with
a group of - years old young people, who were strongly motivated to realise their own project
with me. This was the beginning of my experience as a coach for a Youth Initiative project.
know about their reality. We wrote down the project and finally sent the application to the National
Agency of the Youth for Europe programme.
We faced many difficulties because we were informed that the project was approved months after
sending the application, and the financial support arrived to us year later. It was very difficult for me
as a coach to keep their motivation high for such a long time and it was really stressful to support the
group without any tool and without any money. Yet I couldnt leave the group at that moment.
But finally, at the end of the film titled Letter to Europe was ready and subtitled in English and
French. The film was a documentary including a strong denounciation of the social and cultural
situation of the young people living in this suburb.
At this point the group decided to hire a cinema in order to show their film to citizens and politicians. Their intention was also to organise a forum on youth issues with local politicians, as a place
where to ask the politicians to support them in establishing a youth association, in setting up a
youth centre and in developing a youth local council. That day the cinema was full of people (with
exception of politicians). Later on I realised that the need of holding a forum with politicians was
much more mine than the groups.
When the film was over the group told about their experience and invited the other young people
to join them in creating a youth organisation and in claiming a youth centre.
In months throughout this project, a group of young people from the Free Young City organisation realised several activities, such as concerts, movie forums on youth situations, performances
by young artists, round table discussions on youth policy and youth participation and workshops
on theatre, traditional music, intercultural work, clowning and video making. They rented an old
factory that became a self-managed youth centre for the period of the project. This time, I was sure
that the aims of this project such as motivating young people to be active and politicians to support
youth policy were the ones carried out by the group and not by me. My role as a coach was rather to
train the group in project management in order to improve their ability and autonomy to manage
the project by themselves.
The result of this project was a video documentary that has been discussed with the Mayor during
a public conference. Finding inspiration in the White Paper on Youth Policy of the European Commission and the Card of Participation of the Council of Europe, the young people asked the Mayor to
provide them with a youth centre and to support a youth local council. At that moment, the Mayor
took the commitment to pay the rent of the centre for months and to support young people in
order to find a common way to develop youth policy.
In the initial phase of the project I worked above all to spread information about the European opportunities and to motivate the group in realising something for themselves and for the local youth
community. In this phase I shared with the group concerns and emotions, taking myself the role of
group and project leader. At that time I was young and probably I was more a social worker and an
activist than a coach. What I am asking myself and what I ask you is, if in your opinion its right that
the aims of a young social worker are to be transferred to a group of younger people. Do you think
I manipulated the group or that I gave them an opportunity?
In the second phase the group was looking for autonomy and identity so that some older members,
unfortunately the more socially and economically disadvantaged ones, left the group while younger
ones entered. It was tough for me not to enter the group in this phase, above all because the young
people whom I thought could bring an important contribution to the group were leaving. I supported the group only when they asked me to do it. Sometimes I ask myself if it would have been
better to be more present as a peer. What do you think?
In the third phase the young people came to me to have some consultation about a problem related
to the participation of young people to the activities they were promoting. They asked me to support
them in realising a local Youth Initiative project. This time as a coach I facilitated communication
among the group members, I shared aims and strategies of the project, I trained them on project
management, I helped them to identify their individual competences and I acted as a mentor. This
was the phase I felt to be more suitable for me, maybe because this is what I was asked for.
The fourth phase meant, to me, the end of my coaching role. I put my knowledge and my competences at the disposal of the youth organisation, as far as fund research to realise a democratic
participative youth centre was concerned. Unfortunately, after receiving the economic support of
the Region the organisation board did not accomplish a participative management of the centre.
The only ones to manage it were the president, the vice president, the treasurer and the secretary
who were all working as youth workers.
So now Im asking myself and to you: is it possible for a coach to be manipulated by a group of
young people?
Two videos document this experience: Letter to Europe filmed in and From Creativity to Participation filmed in . A copy can be requested at the e-mail address riodago@tiscali.it
5.4
by Jochen Butt-Ponik
The initiators
When I wrote down the application, there was not a clear and expressed need of the young people
themselves that I responded to, but more a feeling that this would be needed and a focus on the
interests of the organisation I work for. I made leaflets and spread info about the project among the
local groups of our association to motivate young people to take part in that project once it was
granted. And it was! We got the approval, my board was happy with the extra money and I had the
For my association, I set up the project idea of Participation Mission (Im)possible to create a frame
for local youth groups to develop such contracts and to realise projects corresponding with their
local needs. Our office would provide a CD-Rom with material and tools on project management
and offer a training course to accompany the local projects; and the local projects would do what
they felt was needed to improve their situation.
extra effect of feeling that I could combine my interest to motivate my target group for project work
with the needs of my organisation. So honestly, the iniator was me and not the young people.
with checklists and materials for doing local projects and work as a volunteer in the youth boards
of our organisation.
The problems they faced implementing local projects were, and still are, enormous and realistically
it seems that these projects are not really of the highest priority for their work in the association.
Nevertheless, some of them tried out project work, went through experiences with such participation projects and (at least thats my hope) learned a lot. We had the first big public presentation of
the project and it proved how much the young people understood this whole thing as their issue.
5.5
The initiators
The project was initiated by five young people aged between and , led by a young lady who
played the role of co-ordinator. They were all unemployed but loved acting and theatre. They struggled on getting whatever jobs they could but with this project in mind aimed at young people who
are victims of violence at school every day. The co-ordinator and her friends have witnessed this
type of violence and wanted to perform theatre with purposes.
necessary funding. We had to deal with setbacks when we got refusals from funding sources; that
was a difficult time when we had to overcome doubts and hesitations.
My role mainly was setting out the general procedures. There was no need to review the objectives or
contents, but rather a need to work on the means for developing the project. In fact, the group had already a great capacity to be autonomous as well as the skills required for project management, but there
was a need for a guide to show them the way to structure the project stages. This is the role I took over!
As I know very little about the world of theatre myself, I had to enlist the help of experts for things
like the needs analysis and especially for finding low-cost materials. My idea was to conciliate technical details and teambuilding, since I believe its much easier to concentrate on the human side of
things when the technical issues have been dealt with!
5.6
The initiators
The idea of the project was launched by some young people who were active in the local youth club
since its beginning and thus had most experience in local level activities. In order to open up the
group and involve other interested people, an invitation was sent around through the e-mail group
of the youth club and finally young people, most of them aged - started to develop the project
idea further. Since it was a rather small village, all of them knew each other quite well.
The project aimed to involve young people living in different villages of the region so that they would
become more aware of their potential for active participation and starting something on their own
in their home environment. The emphasis of the project was laid on the young people with the idea
that if it succeeds the whole community would benefit in the long term.
contact list for the regional youth information network consisting of young people from different
villages was started.
The results of the events run in villages as well as the grand finale were forwarded to the heads of
local authorities. Speaking of the project results in terms of products, the following were created: a
web-page with useful material for those interested in local youth participation and an information
booklet about local youth clubs.
Through the project process the group of initiators was supported by a youth worker active in the
co-ordination of the local youth club. In addition in Estonia, all the core groups of Youth Initiatives
grant aided in the frame of the YOUTH programme are also supported by the National Agency by
involving young people in the Mid-Term Evaluation Training. Some coaching was then also provided
by the National Agency itself.
It is a pity that even though normally the training takes place somewhere in the middle of the
project process (to raise the quality of projects through support to their mid-term evaluation and
further phases of project), this project group got involved in training just a month before the end
of their project.
Due to that my coaching, as National Agencys project officer, involved mainly support to the evaluation of the experience during the training (including assistance in management of some misunderstandings between the core group and the local coach, identification of main learning points
together with the young people, etc) as well as some phone and e-mail consultancy after the training
to provide support in the final activities and reporting of the project.
the young people and the youth worker had different views on the project realisation. As officially
the youth worker was the person responsible for the project, according to the young people, it had
created quite sensitive discussions on ownership of the project.
a modest interest (and in some project workshops even arrogant and interrupting behaviour)
from the young people in the target group. In general the project was welcomed very warmly by
youth in villages, but in some events it did not work out well in creating contacts with local young
people.
As a result of these difficulties some of the group members lost their motivation to continue the
project. So the actual reality of the project was that in trying to reach their planned objectives and
create a positive local impact on youth participation in rather remote villages using their own personal experience as a good example, they also had to struggle with challenges related to team-work
and influences from local community, among others.
After the project, some of the young people from the core group have also been involved in forming youth groups for new projects in the frame of the YOUTH programme such as another Youth
Initiaitve and several Youth Exchanges.
5.7
by Henar Conde
The initiators
The promoters of the project were from different countries, all residents in Belgium, and aged
between and . They were all passionate about urban art and culture, and because it generally
lacks recognition and is often not understood by the public and the institutions, they decided to set
up a project aiming to make urban art better known and appreciated in the area.
Two of the initiators in Brussels were students at that moment and the rest were unemployed, so
they proposed themselves to co-ordinate the project. On behalf of the network of young artists in
different countries, these young people in Belgium applied for a Networking project (Transnational
Youth Initiative), with partners from France, Spain, Czech Republic and Belgium. They were granted
the funds!
Best practice and beyond 105
Why did they want to do this project? On the one hand they did it for themselves, to develop their
artistic and personal skills; and on the other hand they did it for their network, to exchange practices
and expertise and gain recognition for their work. Besides, since there is not art gallery dedicated
to urban art in Brussels, they wanted to do this project for the local community (neighbours, local
associations, schools, and community services) to make urban culture more visible and better known
throughout the neighbourhood. From a long term perspective, their final ambition was to become
an autonomous cultural enterprise, so as to be integrated in the labour market.
Its very likely that having a coach during the preparation and implementation of the project would
have helped to deal with some misunderstandings within the co-ordinating group and with the
partners and probably it would have helped with some technical skills that the group lacked such
as accountancy. Maybe also it would have encouraged the motivation of the group during some
difficult steps when things did not seem to work as initially planned. But even though they had no
support from the coaching side they managed to deal with the difficulties they encountered and
they definitely learnt a lot.
The coach might have avoided the overall frustation felt by the group, yet they gained self-confidence and new artistic skills as well as new competencies on project management, communication,
logistics, administration, designing, publicity, and lots more. And it was a great intercultural experience: learning to work in an international team, sharing practices and ideas Probably, the coaching
here would not have had effect on the outcomes of the project since this was a great success but
would have been very useful in the process itself, as the young beneficiaires easily acknowledged!
5. 8
As you could see above, the presented stories can be hardly called the best examples of our coaching practice. Our idea was to share with you the complexity of each case and possible ways (which
not always were successful and proper!) to support these initiatives. We believe that we can learn
and gain from each others experience, even if its an experience of failure.
These seven examples hopefully show that the coaching support for youth projects is very valuable
not only to raise the quality, improve the process and the success of the projects but also (and above
all) of the young peoples learning experience. We dont know in which way the project results would
have been different without coaching, but for sure we can offer new doors for the young people
who wish to initiate their own project. We can try to motivate them if they are stuck in their process
and provide them with methods to continue and follow their ideas.
Best practice and beyond 107
Obviously the most important point to remember while coaching is to leave the self initiative and
active participation as much as possible to young people themselves!
tools
108
It is not sufficient for a successful coaching to have its heart in the right place, to ask the right questions
at the right moments and to be able to put oneself in someones place. Coaching means to reach
defined goals and to find solutions together in a common group process. The task is to discover all
existing resources and to make them useable and available to others.
helping you
6.1
BI-CYCLE TOOL 1
Directions:
Read the following
statements and circle your
responses for each statement
on the response form table
provided on the next page.
Responses:
To what extent does
each of the coaching
Inventory statements
describe your behaviours,
values or attitudes?
Circle the appropriate letter
for each statement using the
following key:
A = Always
S = Sometimes
N = Never
Use this tool as a self-reflective assessment model to guide you in supporting and challenging your
development as a coach. It will help you to explore which coaching style fits you better, as well as
to understand the different roles that a coach can play when supporting youth projects.
A
S
N
A
S
N
A
S
N
A
S
N
A
S
N
A
S
N
A
S
N
A
S
N
10
A
S
N
11
A
S
N
12
A
S
N
13
A
S
N
14
A
S
N
15
A
S
N
16
A
S
N
17
A
S
N
18
A
S
N
19
A
S
N
20
A
S
N
21
A
S
N
22
A
S
N
23
A
S
N
24
A
S
N
25
A
S
N
26
A
S
N
27
A
S
N
28
A
S
N
29
A
S
N
30
A
S
N
31
A
S
N
32
A
S
N
33
A
S
N
34
A
S
N
35
A
S
N
36
A
S
N
37
A
S
N
38
A
S
N
39
A
S
N
40
A
S
N
Directions:
Add each column (down)
and place totals in the
boxes provided. Then
also add all the columns
together to give you
your grand total.
2
3
1
3
2
1
3
2
1
3
2
1
2
3
1
3
2
1
2
3
1
2
3
1
1
3
2
10
1
2
3
11
3
2
1
12
2
3
1
13
3
2
1
14
3
2
1
15
2
3
1
16
2
3
1
17
2
3
1
18
2
3
1
19
1
3
2
20
1
2
3
21
1
3
2
22
1
2
3
23
3
2
1
24
3
2
1
25
2
3
1
26
1
2
3
27
2
3
1
28
2
3
1
29
2
3
1
30
1
2
3
31
3
2
1
32
3
2
1
33
2
3
1
34
1
2
3
35
2
3
1
36
3
2
1
37
3
2
1
38
2
3
1
39
3
2
1
40
2
3
1
TOTAL
TOTAL
TOTAL
TOTAL
Directive
Involved
Guiding
Participative
GRAND TOTAL:
Involved
Guiding
Participative
Remember a good coach will always use a variety of techniques and methods depending on needs.
A well balanced coach will have column scores that are close and similar.
The column with the highest score can mean it is this approach you feel most comfortable and
familiar with. However it is important to look closer at those areas where you reach a low score to
identify possible learning and development areas for you as a coach.
Directive
This style and method of coaching is very much based on the coach offering direction and sometimes steering the group in a certain or desired way. The coach acts as a sign post through identifying possible routes and opportunities and occasionally will try and persuade the group to choose
a particular route. The coach clearly and fully understands that this slightly manipulative approach
is necessary at that particular time.
Involved
This style and method is where the coach feels being a member and part of the group. This is more
aligned to a peer approach. The coach will usually feel he or she has the same amount of investment as the group and therefore deserves the same amount of the reward. This is where the coach
is immersed in the whole group process; he or she is involved yet at the same time he or she is the
coach. The coach here may only be identified by having more skills in, experience and understanding of, the topic area.
Guiding
This style and method is where the coach focuses on supporting the group or individuals. The coach
is there to ensure the participants well being by ensuring a safe learning environment and that the
group process is well managed. This is where the coach supports the group at every level, almost
handholding the group and making sure they dont experience potential hazards.
Participative
This style and method are where the coach allows the group to find its own way and individuals are
self directive. The coach will ensure the group has ownership and autonomy of the projects and
activities. The coach here acts more as a sounding board and can offer suggestions but the participants ultimately make the final decision and choose their own direction.
...................................................................................................................
Based on your scores of the Coaching Ghost Inventory which coaching method and style do you
have the weakest connection with (this will be the column with the lowest score)?
..................................................................................................................
...................................................................................................................
Which coaching style and method do you believe best fits with your understanding of Youth Initiatives?
..................................................................................................................
...................................................................................................................
What strategies can you implement to explore further the coaching method and style you scored
lowest on?
..................................................................................................................
...................................................................................................................
What strategies can you implement to develop a more balanced approach to coaching?
..................................................................................................................
...................................................................................................................
What opportunities in terms of support, training, resources, consultation does your support organisation, your National Agency, SALTO-YOUTH network, other peer colleagues, etc can offer in
improving your coaching awareness and skills?
..................................................................................................................
...................................................................................................................
What opportunities do supporting Youth Initiatives offer in improving your coaching awareness
and skills?
..................................................................................................................
...................................................................................................................
...................................................................................................................
6. 2
Visualisation Methods
BI-CYCLE TOOL 2
Here you will find two creative open methods that might help you to see where the group stands
in the beginning. Moreover we introduce you to different methods of visualisation for practical use
during the coaching process.
The mirror
For the first contact with a new group you could bring a rectangular mirror with you. After the first
getting to know each other you bring out the mirror (first with the back side in front of the group)
and ask the group, what do you think, what do I have here in my hands? Because the participants of
the group are sitting in different positions and therefore they have different points of sight, you will
get a variety of suggestions like picture-frame, painting, blackboard or also mirror.
After a short reflection on the fact that things can change if you look at them out of different perspectives, you turn the mirror in the right position (horizontally) and invite the group to place themselves
in front of the mirror, so that they can see themselves and all other members of the group. If they
succeed, its possible to turn the mirror again in the vertical position and to ask them to solve the
same task to place themselves in front of the mirror, watching themselves and the others. Because
the mirror gives them less space when its in the vertical position than when it was horizontal, the
group will squeeze in to have an external look on themselves.
The bicycle
You draw a bicycle on a flip-chart and explain: For the beginning I like to invite you for a short experiment of thoughts and explain at the same time how I work Imagine that this bicycle is standing here
in our room. It is stabilised at the handlebar, so that it cant fall on the right or left side. Forwards and
backwards it is moveable. The pedals are vertical, so one is turned up and the other is turned down. The
one which is turned down is turned to your sight. Imagine further on, that I fix a string on the pedal which
is turned down and that I pull with the string in a angle towards the back of the bicycle. Then draw
a string on your bicycle on the flip-chart and ask to the group: in which direction is the bicycle moving?
Please discuss shortly with each other and tell me your result!
The group will put their heads together and discuss for a while Unanimously they should agree
that the bicycle will move forwards. Now you bring out a hidden bicycle and fix like in theory
a string on the pedal. One participant is now asked to hold the bicycle and another one should pull
the string. As a surprise for the whole group the bike is moving backwards.
You can use this astonished atmosphere to offer the group some new glasses. What I like to show
with this experiment is the relationship between theory and practice. There are many different theories
existing concerning the topic working in teams and groups. But practically speaking the reality often looks
completely different like we just experienced some minutes ago! With regard to this fact I suggest
also to try to change perspectives and positions sometimes during our future co-operation. This will help
us to look at the different things from different sides...
The most common and standard method of visualising thoughts, perceptions and solutions is to
write the contents on cards. Topics and Goals are written individually on cards to sort them out and
to bring them finally in a new structure.
Similarly we are used to create schematically presentations on a flip-chart helping us to understand
the context in a better way. In these cases its helpful to ask the participants to draw their own
presentations, because then it is easier for externals to understand the thoughts of somebody else
and often it also helps the person who is visualising his/her own ideas and thoughts to clarify them
meanwhile.
Another convenient method of visualisation is to create moveable pictures out of different materials. Therefore you can use for example wooden figures or also postcards with different subjects,
characters or situational atmospheres. To work on the floor offers the advantage to better play with
the distances. The overview from above supports a distanced perspective especially if the people
are strongly involved in the topic.
Following the motto one picture tells more than thousand words, visualisations can help during
the coaching process to clarify and structure some elements of the project. The pictures answer the
purpose to mediate in communication. Visualisation offers the possibility to get more distance and
also sometimes to reflect with a bit of humour.
But above all, the heart of coaching is an open and constructive dialogue involving active listening
and questions which support the self reflection of participants. A possible danger of visualisation
is that you loose real contact with the group for example if you concentrate more on the aesthetic
of the pictures than on the content!
6. 3
BI-CYCLE TOOL 3
When it comes to coach a new group you will first need to get some general information about the
group such as contact details, group structure, group interests and activity profile. Besides that, it
might be helpful to analyse the coaching needs in a systematic way, including motivation for the
coaching and specific role you will play as well as identification of challenges and resources for every
coaching process.
Hereby you will find a complete check list to formalise a bit the getting to know phase and analysis
of coaching needs. It will help you to keep the history of all Youth Initiatives you will support during
your coaching practice experience.
a. General information
Name of the group/initiative: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Name of a contact person: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-mail: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phone: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What is their favourite medium to keep in contact? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supporting organisation (if any): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Names of group members: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other general information: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
b. Group structure
How many people are involved? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What type of group is it? (Informal group/ branch of youth organisation/ association/)
..................................................................................................................
Who is leading the group? (Youth worker/ somebody from the group itself/)
..................................................................................................................
How do they make decisions? What are their formal regulations? (Board/Chairman/collective)
..................................................................................................................
How many young men, how many young women are involved?
..................................................................................................................
What are the group members doing? Are they working? (Pupils, students, apprenticeship, jobs,
unemployed)
..................................................................................................................
Have they established the group themselves or do they belong to an existing structure?
What interests (cultural or social interest/leisure time/friendship/outer force) keep the group
together?
..................................................................................................................
..................................................................................................................
Does the youth group want to be coached? Do they want you to coach them?
.................................................................................................................
Will you be paid to coach? Will you coach them as part of your current job? Will you coach them on
a voluntary basis?
.................................................................................................................
As coaching is a limited
process in terms of time and
impact, your influence is and
should be limited as well. Thus,
the overall aim in coaching
youth projects is to make your
support unnecessary at the end.
Resource orientation helps to
identify the strengths they
can use without permanent
support from you or any
other coach.
In what of the issues mentioned before (e.g. group structure, group interests) you see additional
obstacles which might influence substantially the coaching process? How far can they be included
in your coaching strategy?
..................................................................................................................
..................................................................................................................
What abilities do you think the group already have or should further develop to progress without
you or the help of any other coach?
................................................................................................................
Group Behaviours
Building the relationship during a Youth Initiative project is generally a never ending process. Young
people, as human beings with different backgrounds and experiences, are, feel and behave different
when interacting in a group of people. Use this tool to identify some group behaviours that may
appear during the process of a Youth Initiative project and to find coaching approaches to increase
the group cohesion.
Group dynamic
Co-operation
Competition
Withdrawal
Scapegoat
Rejection
Flight
BI-CYCLE TOOL 4
Alliance
Description
6.4
Coalition
Leadership
6.5
My Competences as a Coach
BI-CYCLE TOOL 5
Before designing a coaching strategy for a given group of young people you should identify your
own competences (strengths and weaknesses) related to the needs of coaching for this specific
group. Try to complete this table through identifying the knowledge, skills and attitudes you have
and those you can develop to support a specific Youth Initiative group according to their needs
and demands.
AS A COACH
I have already
I have to develop
My knowledge
My skills
My attitudes
The following tool can help you to reflect on your skills and abilities linked to the main specific
tasks and roles of a coach and openly share with the group how you can support them and how
you cannot.
AS A COACH
I am good at
I have difficulties in
I am not able to
Informing
Suggesting
Facilitating
Training
Others; e.g. mediating,
challenging, team
working, animating, etc
SWOT Analysis
SWOT stands for: Strengths, Weaknesses, Opportunities, Threats
6.6
BI-CYCLE TOOL 6
Use this method with young people to enable them to identify their Strengths and Weaknesses,
Opportunities and Threats they might face during a Youth Initiative project. Through this tool you
might help them to focus their activities into areas where they are strong and where the greatest
opportunities lie. It is important to examine both the internal (strengths and weaknesses) and external (opportunities and threats) environments as to find out the factors that will have an influence
on their project.
Negative
Internal
Strengths
Weaknesses
External
Opportunites
Threats
Positive
Carrying out this analysis will often be illuminating, both in terms of pointing out what needs to be
done, and in putting problems into perspective.
6.7
BI-CYCLE TOOL 7
You can use the following analysis grid at different moments of the coaching process to assess
a series of quality criteria related to the particularity of Youth Initiatives. Of course you can adapt
the assesment criteria below to a given group and a given project. It might be useful for measuring
the progress of the group concerning a number of indicators that you consider essential for high
quality Youth Initiative projects.
Project Title
............................................................................................................................................................................
Date ........................................................................
Assesment criteria
+
+
Active participation: How involved are young people in the project? Are they contributing
to the project with their own ideas? Are they making decisions by themselves? Are they taking
responsibilities towards the project and other members of the group?
Local impact: How is the project involving, or beneficial for, the local community? To what extent
does the project incorporate awareness of other people and social commitment? Are the project
activities related to or including other young people from the community?
Innovation: How can this project be a new experience for the young people or/and for the local
community? How are the project process and project activities being a new learning experience for
the group?
European dimension: How are the young people becoming aware of the European culture
heritage? Is the theme of the project of European interest? Is it easily transferable to other young
people in other countries? Is it contributing to European citizenship?
Budget: How is the budget balanced? Are all the costs related to the project activities?
Are all expenditures clearly justified? Is the total grant amount sufficient to realise the project
as originally planned?
Partnership (if any): How is the involvement of different partner groups in the project?
Are all partners sharing a common vision and contributing equally to the project?
Are they all realising activities related to a common purpose? Are they communicating regularly?
Feasibility of the project: How can the project be accomplished according to the original plans?
Does the project meet an identified need? Are the objectives set at the beginning being reached?
Personal/ group challenge: Have the young people challenged themselves according to their
potential at the start of the project? What are the level of motivation and the degree of personal
and group efforts invested in order to accomplish the project?
Group dynamic: How are the young people building a relationship within the group? Are they
getting on together? Are they working well as a team? Are they communicating effectively?
Learning outcomes: How is the experience contributing to improve or gain new skills?
What professional aims does the project have? To what extent will it bring new skills for the young
people involved?
Peer learning: How are the young people learning from each other? Are the young people sharing
experiences, knowledge and skills within the group? Are they helping each other? Are new abilities
being developed by individuals through sharing experiences?
Evaluation: is the group able to undertake self-evaluation? Are the young people reflecting on what
is being achieved? Are they identifying what still needs to be done? Are they adapting the project
according to results of the evaluation process?
Follow-up: How could the project be continued after the contractual period? What are the expected
developments of the project from a long term perspective?
Assesment criteria
+
+
6. 8
BI-CYCLE TOOL 8
................................................................................................................
Do you think you could have done better? How and in what conditions?
................................................................................................................
................................................................................................................
Working methods
What method did you use to build your project?
................................................................................................................
................................................................................................................
How did you find this method? Who suggested it?
................................................................................................................
................................................................................................................
Did this way of working help you to accomplish your tasks?
................................................................................................................
................................................................................................................
Participation
Has everyone contributed to the project?
................................................................................................................
................................................................................................................
If people didnt participate equally, was that felt as a problem for you or for the group?
................................................................................................................
................................................................................................................
What kind of atmosphere is there in the group?
................................................................................................................
................................................................................................................
Do you think that this atmosphere is good for cooperation and mutual understanding?
................................................................................................................
................................................................................................................
Did you discuss about each others tasks before launching your project?
................................................................................................................
................................................................................................................
Did you feel any tensions? Any barriers? Why?
................................................................................................................
................................................................................................................
Incomplete Sentences
Use this tool to start a discussion with a group aiming to evaluate different aspects of the coaching
process. It is an informal way of getting to know thoughts and feelings of the young people you
are supporting related to your coaching approach: what they like, what they dont like, what they
would like to change.
I feel
I am happy
I dont have
I dont like
I would like
I suggest
6.9
BI-CYCLE TOOL 9
How to proceed
1. Use a diagram or an overhead projector, write or incomplete phrases (see example in table
above). You should change or adapt them according to your needs. What is important is to allow
the young people to look back at what has happened before and to put forward suggestions
for the future.
2. Explain to them that this exercise is important for the success of the activity and that all their
ideas and suggestions will be taken seriously.
4. Ask all of them to read two of the complete sentences aloud, giving each person a maximum of
one minute each. (In the case of small groups have them read out all the sentences).
5. Start a discussion about the points to be taken into account, set up a two-way communication
with them avoiding recriminations and justifications.
3. Give them minutes to write down possible endings for the phrases. This is to help those who
dont feel confident about speaking or who are shy.
6.10
BI-CYCLE TOOL 10
Use this tool to assess young peoples satisfaction with the coaching process. You will get to know
about the best and least liked aspects of your coaching, through the eyes of young people themselves.
The three things you best liked about the coaching experience:
1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
................................................................................................................
................................................................................................................
2. ..............................................................................................................
................................................................................................................
................................................................................................................
3. ..............................................................................................................
................................................................................................................
................................................................................................................
The three things you least liked about the coaching experience:
1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
................................................................................................................
................................................................................................................
2. ..............................................................................................................
................................................................................................................
................................................................................................................
3. ..............................................................................................................
................................................................................................................
................................................................................................................
Young people should be given about ten minutes thinking and writing (off the top of their head),
then they are asked to share their comments. The following steps might help you to use this tool
in practice.
How to proceed
1. Ask young people to express how they understand their role and contribution in the project.
2. Provide them with the worksheet above and ask them to write notes (privately) about what are
their initial opinions about the coaching experience, specifying three things they best liked and
three things they least liked.
3. Ask them to share their comments about the best liked items in a round-robin fashion amongst
the group.
4. Facilitate a general discussion of priority items to summarise the key points best liked.
5. Count the number of times each item appears to find out which were the most common and so
probably the most important items. These are then re-listed starting with the items having more
responses, then the next most frequent and so on down the list.
6. Repeat steps three, four and five with the least liked responses.
7. The evaluation can now be brought to the point by comparing the best liked and worst liked
aspects of the coaching process under review.
8. Quantitative analysis can be done (optional).
You can use this tool to collect information about how the coaching process was felt by the group
coached and whether the coaching system helped or helps the implementation of the project
without affecting the integrity of the group. It is helpful to encourage you and the young people to
express yourselves about the subject that brought you together: the project and the coaching.
6.11
Observation Indicators
BI-CYCLE TOOL 11
In order to evaluate the achievement of concrete learning objectives it is necessary to set some
indicators, long term and medium term, which will help you to observe the group accordingly or
create suitable adapted questionnaires. Here you can find an example of an objectives-indicators
table for practical use. However we recommend you to adapt it according to the specific group with
whom this method will be used.
Objectives
Indicators
Empower ownership
Develop autonomy
Build self-esteem
Self confidence
Awareness of own potential
Assertiveness (expressing opinion)
Self-Esteem Questionnaire
If your aim is to work on the personal development of the young people you might use the following
tool. It is a self-esteem questionnaire and should be done times at month intervals. Through reflecting on, and filling in, the grid below, every young person can evaluate him or herself by identifying
their weak and strong points related to two categories: own personality and relation with others.
6.12
BI-CYCLE TOOL 12
Pretty much
Not much
Not at all
MY OWN PERSONALITY
Confident
Unreliable
Happy
Easy going
Moody
Friendly
Get angry quickly
Take responsibility
Intelligent and bright
Lazy
Forgetful
Always on time
Shy
Courageous
Sympathetic
Always the joker
Get bored quickly
Avoid hard work
Practical minded
Calm
Energetic
Trustworthy
Creative
MY RELATION WITH OTHERS
Open minded
Make friends easily
Find it easy to get on with adults
Cooperative
A good leader
Good at organising self and others
Good listener
Work well in a team
Talk a lot
Look out for others
Make put down comments
I am Very much
6.13
Not much
Not at all
BI-CYCLE TOOL 13
Pretty much
You can use this tool to help young people to track and provide evidence of their experiences and
development gained (knowledge, skills and understanding) from their participation in a Youth Initiative. This method has been developed by Connect Youth (British Council, UK) and is used as a tool
for recognition and accreditation.
It is available at http://www.britishcouncil.org/connectyouth-youth-initiatives-record-cards.pdf
The PRA for Youth Initiatives highlights that all projects should entail participants using and
developing certain skills which are considered base skill areas. There are six of these base skill
areas. Besides, there are also eight optional skill areas identified. Participants are encouraged and
expected to show development evidence in all six base skill areas as well as two choices from the
optional skill areas. Those are the following:
Personal Record
Base
Skills
of Achievement (PRA)
Self-awareness
Communication skills
Review and evaluation
Problem solving
Citizenship
Equal opportunities
Optional
Skills
Political awareness
Analytical skills
Project theme skills
How do others behave in the group? What could you do to try to make things more effective?
Improving learning
and performance
Self-awareness
Are you feeling nervous about working with your colleagues? What is that you actually feel nerv
ous about?
If you dont feel nervous, do you feel anything else? What you feel and how it affects your behaviour?
Can you identify your own strengths and areas where you are not so strong?
How you behave in the group and how your behaviour affects others in the group?
How the others see you?
what response, if any, you receive? How did these match your previous thoughts?
Think about the variety of
different people who you will
talk with both before and
during your project
Communication skills
How do you communicate in your own group and with your partner group (if you have one)?
What reports you will need to write in connection with your project and what information you
want to pass on about it? What skills do you need to have so that others fully understand the
purpose and value of your project?
Problem solving
How will you deal with these problems if they occur?
Which skills do you have that can help to solve problems?
What new skills you learn so that you can help to solve other problems you have not dealt with
project was taking place and the role you played in enabling these to be overcome?
Think about ways
you can make regular
reviewing
Evidence of the above skills can be provided in many formats such as: written, audio recording,
drawings, multi media or simply orally. The important thing to remember is that it should be recorded in some way to allow creativity and expression of a given group of young people, taking into
consideration their preferences and abilities to express themselves.
The evidence is then usually validated or assessed by a youth worker or coach supporting the group.
There may also be an opportunity to involve the whole group in the assessment, as more of a peer approach. On completion the individual receives a certificate and has a portfolio of learning evidence.
The portfolio should be the property of the young person completing it. Therefore if you as a coach
wish to monitor each individuals learning process and completion of the PRA, keeping a coaching
record will be essential. This can be done for each individual or tracking their progress as a group.
On the completion of the final assessment it can be extremely beneficial to celebrate the learning
achievements of participants. This can be done through holding a presentation evening or award
ceremony to present the final certificates, including the local community involved in the project,
the neighbourhood, friends, family and even the media!
Using the PRA can introduce a new dynamic to the coaching process: it encourages and allows you
to focus more on the participants learning rather than the task or activity. Nevertheless, you should
be aware that completing the PRA process requires a huge amount of dedication, support and time.
In addition to the actual project the PRA can sometimes also present itself as a difficult and time consuming tasks which comes in addition to an already challenging experience. In this case you should
use your creativity in highlighting the importance of the PRA and maintaining the motivation of the
group to come to the end of the process. If embarking on the PRA with a group, as a coach you will
also need to be aware of the additional time and commitment required from your side.
Last but not least, you should keep in mind that choosing the PRA as an assessment and evaluation
tool has to be a decision taken together with the group, and of course individuals within the group
should be given the choice not to work on it.
So finally... what does it mean coaching in practice? Hopefully most of you have found (at least)
some answers to this question through the pages of this book, whether it was thanks to the theoretical and practical inputs, the tools and methods to use, the sayings from the young people and
coaches or the concrete examples.
As a last contribution from the grass roots, this section will offer you another view point of coaching.
A list of practical tips on project coaching methods will bring you a new perspective to look out to
the coaching scenery.
So... we invite you to follow us through this new coaching adventure. Directly coming from practice.
You just cannot miss it!
Interview of Marie Rouxel,
a professional coach, France
138
Pen stage
Probing stage
Cooking stage
Mirror stage
Head-hunter stage
Calculator stage
9. Setting up a schedule
First of all the coach has to avoid getting carried away by the urgency syndrome. You have to be able to
tell people who want to submit a Youth Initiatives application in two days that they need to be thinking
more of three or four months. In addition, you will need to help them set up an action plan, with regular
meetings to check how the activities go ahead.
Timer stage
Safeguard stage
11. Communication
Facilitate contacts with the media for example by holding a meeting with a journalist. They could, for
example, get a student in communication to work on how to promote the project (in particular, make
their project known to sponsors).
Spokesperson stage
139
12. Implementation
Although it is best to keep your distance when the project is under way, and avoid any temptation to take
over, the project group may like to have you around, if only for reassurance, during this implementation
phase. It is also important to let them go at some stage when you feel that the group can manage on
their own.
Godmother stage
13. Evaluation
For project groups, making a report is often considered as useless. However, whether carried out internally
or with external partners, this stage is essential. The coach must ensure that any gaps between what was
originally planned at the start of the project, and what actually happened, are evaluated. This stage may
be extended as some kind of follow-up if the project goes on for a certain length of time.
A few tricks
The coach is not God
Whether its a question of being available, having the necessary skills or simply recognising that several
heads are better than one, the coach needs to know when to hand on to someone else or call on others
for support.
Contacts
I have an address book full of names of people I know and who will be ready to give a friendly ear to people
doing projects. It is not a good idea to try to take the experts place; the project group may well hold it
against you if you do. A coach can also use his/her address book to evaluate their own coaching.
The whats in it for me? test
There is an old missionary trick where you look at whoever initiated the project, check that it really is their
project and that they expect to get something out of it for themselves (and not just for parents, friends,
etc.). What is their personal project within the collective one?
The contract
You need to reach an agreement with the group about their goals and the way they intend to achieve
them. In practical terms, no one leaves my office without having some kind of task. In return, at the end
of a meeting I try to make sure my visitors leave with some specific information or a commitment about
what I will do at our next meeting.
140
The conference
This is about bringing a third person into the coach/coached partnership to get an outside opinion about
the way the project is going ahead and examine any problematic issues.
Emergency exits
This is a guidance counselling technique. When you can see that the original project may not be feasible,
you look for alternative solutions with the group to avoid ending up with a failure. This may simply mean
postponing the project, making it less ambitious or finding another interim solution.
Y O U N G P E O P L E H A V E T H E I R S AY : A P E R F E C T C O A C H I S
Young people who were interviewed for this guide also gave their reflection about ideal coaching
by answering the question: For me a perfect coach is
Enjoy the collection of some of the answers hereby and hopefully you will feel that this could be
you indeed! So, for me the perfect coach is
somebody that has enough empathy to understand the different personalities, giving confidence,
coming up with constructive criticism. One that finds the perfect balance between authority and neutrality,
between observation and participation
someone who has clear vision of how he/she can help me, motivates me, is easy to contact with
supportive, sensitive, with lots of knowledge and fun
respectful towards the participants, expert on his or her topic, able to help in logistics and organisational
work on spot during the activities, discrete and full of energy
someone who would always be helpful, available and prepared for giving his/her hand whenever is needed
someone who have knowledge, experiences, vision and energy to finish the project with us, someone
who wants to share all he/she knows
giving advice and practical hints, giving contacts, sharing difficulties and mistakes, having good humor,
positive thinking
a person who helps to concretise needs and feelings, and helps with project planning and management,
and always is near in order to give support, advice
Vytas () Lithuania
141
142
All through this guide we have been reflecting on coaching as a way to support young people in
their Youth Initiative projects. Therefore in this guide somebody called coach is in the key position.
The reality of Youth Initiatives is much more complex though and there are people that might help
young people in one or another moment during the project process in various roles.
Below we take a brief look at some of these roles in order to create a basis for further discussions on
who, and how, could be a help for young people in their initiatives. And in doing so, there is no point
to re-invent the wheel, so we take the advantage of what has already been developed by European
colleagues and fits well with our understandings.
Coach
is a commonly used term in various fields (probably in sports and business) to describe someone
whose task is to support the quality of performance of a certain group of people or individuals. Traditional coaching is focused at a behavioural level, involving the process of helping another person to
achieve or improve a particular behavioural performance. Coaching methods at this level derive primarily from a sports training model, promoting conscious awareness of resources and abilities, and
the development of conscious competence. They involve drawing out and strengthening peoples
abilitites through careful observation and feedback, and then facilitating then to act in co-ordination
with other team members. An effective coaching of this type observes peoples behaviour and gives
them tips and guidance about how to improve in specific contexts and situations.
In the context of Youth Initiatives it refers to the person who develops a relationship of mutual respect and trust with a Youth Initiative core group in order to help young people to work effectively
as a team to reach their project goals. Coaching in Youth Initiatives means supporting a groupwork
process, through the cycle of dialogue and activities, that aims at encouraging the group to realise its potential through autonomy, learning and change. In its activities the coach can therefore
choose to inform, suggest, facilitate, train, motivate but all in the dialogue with young people
since whatever the methods used or length of the coaching period in the project process, in Youth
Initiatives the activities undertaken by the coach should always lead to greater autonomy and active
participation of young people.
143
Differently from other forms, coaching young people during a Youth Initiative does not necessarily
take place all through the project process but could be called upon or proposed to young people
as response to their respective needs. The role of the coach can be undertaken by people who
otherwise have different roles, for example some young person with extensive Youth Initiatives
experiences can decide to start coaching his/her peers, but it could also be done by youth work
professionals.
Mentor
ing is a structured process for providing personal guidance and support to someone who is younger, less
experienced or new to the game- whatever the context may be, but most commonly in education, training and
employment contexts. Mentors act as critical but non-judgemental friends, provide a role model and a source
of useful information and advice, and can take on a coaching task (helping to improve performance).
Lynne Chisholm (in Bridges for Recognition. Promoting Recognition of Youth Work across Europe, Leuven -
January , p.)
Mentoring is the process of dealing with individiuals in terms of their total personality in order to advise,
counsel and /or guide them through particular life challenges. It involves guiding someone to discover
his or her own unconscious competences and overcome internal resistances and interferences, through
believing in the person and validating his or her positive intentions. Mentors help to shape or influence
a persons beliefs and values in a postive way by resonating with, releasing, or unveiling that persons
inner wisdom, frequently through the mentors own example. This type of mentoring often becomes
internalised as part of a person, so that the external presence of the mentor is no longer necessary. People
are able to carry inner mentors as counsellors and guides for their lives in many situations.
Peer supporter
in the context of Youth Initiatives is a young person who takes a role to support other young people
with his/her experiences, knowledge, motivation The activities of peer supporter can take various
forms depending on the specific context, the needs of young people and the skills of the peer supporter:
reflection on his/her own experiences as input for further discussions, use of training methods supporting
the non-formal learning of project group, etc.
Support person
is the more general term often used to describe anyone who has the relationship to the youth group
implementing the Youth Initiative and assists with information and guidance. One could say that coaches,
mentors, peers, trainers... can all have their supportive role towards young people implementing the
Youth Initiative project and therefore can be referred to as support persons.
Teacher
is the word traditionally used to refer to those who shape, guide and accompany learning processes in
schools, colleges and - to some extent higher education.
144
Lynne Chisholm (in Bridges for Recognition. Promoting Recognition of Youth Work across Europe, Leuven -
January , p.)
Teaching relates to helping a person develop cognitive skills and capabilities. The goal of teaching is generally to assist people to increase competencies and thinking skills relevant to an area of learning. Teaching
focuses on the acquisition of general cognitive abilities, rather than on particular performances in specific
situations. A teacher helps a person to develop new strategies for thinking and acting. The emphasis of teaching is more on new learning than on refining ones pervious performance (as it is the case in coaching).
It goes without saying that in case young people have a good relationship with some teacher from their
school, the teacher might be asked to get involved in the Youth Initiative project in a supportive role or
teach young people a specific subject related to the project theme or implementation.
Trainer
is the word traditionally used to refer to those who shape, guide and accompany learning processes in the
initial and continuing vocational education and training sectors.
Lynne Chisholm (in Bridges for Recognition. Promoting Recognition of Youth Work across Europe, Leuven -
January , p.)
Trainer is usually seen as an instructor of techniques or skills on a specific subject. In Youth Initiatives it
may happen that the coach or the youth worker takes a role of the trainer and runs a training activity at
certain point in the project where development of specific skills or attitudes seems to be a need. Otherwise it can also happen that the coach assists young people in finding the contact with some trainer if
the group seems to be in the need or has communicated the need to develop their performance through
participation in the training activity.
Youth Workers
are people who work with young people in a wide variety of non-formal and informal contexts, typically
focusing on personal and social development through one-to-one relationships and in group-based activities. Being learning facilitators may be their main tasks but it is at least likely that youth workers take a social
pedagogic or directly social work based approach. In many cases, these roles and functions are combined
with each other.
Lynne Chisholm (in Bridges for Recognition. Promoting Recognition of Youth Work across Europe, Leuven -
January , p.)
A youth worker creates voluntary opportunities for young people to establish relationships, relationships
within which youth workers seek to engage with young people in the deliberate and purposeful process
of experience, reflection and learning. On the contrary, coaches do not create the voluntary opportunities, they already exist through the YOUTH programme and initially the coach does not seek to engage
as this is led and done by the young people.
145
Although the idea for a Youth Initiative comes from the young people themselves, they may often turn to,
or be proposed to turn to, some professional for further help and guidance a youth worker. Sometimes
the need to start co-operation with some youth worker could also be motivated by legislative or financial regulations such as the need to engage adults in book-keeping or contractual procedures related to
project implementation. Depending on the local/national youth work practice, type of the institution, etc.,
the youth worker can be involved in a Youth Initiative on professional or volunteer basis, yet it is normally
the practice to be involved with the group all through the project process, often even considered as one
of the project actors with specific role all through different phases.
B I - C Y C L E PA R T S S U P P L I E R S
Bibliography
APEL, Heino; DERNBACH, Dorothee; KDELPETER, Thomas; WEINBRENNER, Peter; (): Wege zur
bourg.
COUNCIL OF EUROPE (): Keys to youth participation in Eastern Europe. Council of Europe, Stras-
bourg.
COUNCIL OF EUROPE () : Participation and citizenship Training for minority Youth projects in
ham.
EUROPEAN COMMISSION (): A new impetus for European youth. White Paper. Office for Official
146
FISCHER-EPE, Maren (): Coaching: Miteinander Ziele erreichen. Rowohlt Taschenbuch Verlag, Re-
and Tutoring, () -.
HABERLEITNER, Elisabeth; DEISTLER, Elisabeth; UNGVARI, Robert; (): Fhren, Frdern, Coachen: so
http://europa.eu.int/comm/youth/index_en.html
Youth site of the European Commission contains information in the area of youth (also youth work and
youth policy) in the Union, including youth policy issues and documents, information of Youth programme, calls for proposals etc
Online Resources
http://www.coe.int/T/E/Cultural_Co-operation/Youth/TXT_charter_participation.pdf
European Charter on the Participation of Young People in Local and Regional Life (revised version since
) is divided into three sections. The first provides local and regional authorities with guidelines for
how to conduct policies affecting young people in a number of areas. The second part provides the
tools for furthering the participation of young people. Finally, the third section provides advice on how
to provide institutional conditions for participation of young people.
http://europa.eu.int/constitution/futurum/documents/offtext/doc_en.htm
Declaration on the Future of Europe known also as the Laeken declaration was adopted by the European
Council on .. and is recognized as having opened the way to major reform for the future in the
European Union.
http://europa.eu.int/comm/youth/whitepaper/index_en.html
The White Paper on Youth (adopted in November ) has been initiated by the European Commission in
order to deepen the Community co-operation to the benefit and with the involvement of young people.
The White Paper covers not only the situation of young people but also studies their concerns and desires.
It also attempts to draw the action lines in order to further develop the youth field.
Analysis of Member States replies to the European Commission questionnaires on youth participation
147
http://europa.eu.int/scadplus/leg/en/cha/c.htm
and information (since ) presents the basic information on the legislation in force in each country,
outlines the current policies with examples of best practice as well as describes the expectations at European level. The questionnaires were initiated by the European Commission in application of the open
method of coordination (OMC) as result of the White Paper on Youth.
http://www.salto-youth.net
SALTO-YOUTH stands for Support and Advanced Learning and Training Opportunities within the European YOUTH programme. Started in , it is today a network of Resource Centres working on
European priority areas within the youth field: providing youth work and training resources, organising
training and contact-making activities to support organisations and National Agencies within the frame
of the European Commissions YOUTH programme and beyond.
http://www.salto-youth.net/acompedium
Here you will find many examples of Youth Initiatives projects done all around Europe in . Take a
look if you are a young person between and and are looking for European partners to set up an
international Youth Initiative or just need some inspiration for project ideas.
http://www.coe.int/T/E/Cultural_Co-operation/Youth/
Youth site of the Council of Europe contains important information in the area of youth of the institution, including its youth sector priorities, calls for applications for financial support, training and other
support materials, etc.
http://www.leargas.ie/youth/dwl/gi-guide.pdf
A guide that provides information and guidelines to youth groups and young people about how to take
part in and run a Youth Initiative project. It explains what group initiatives and networking projects are,
as well as providing tools for project management and higlighting supports available to help you. This
guide has been created by Largas Youth Work Service (YWS), Ireland.
http://www.britishcouncil.org/connectyouth-youth-initiatives-record-cards.pdf
A Record of Achievement to allow young people to provide evidence that they have developed a range
of knowledge, skills and understanding as a result of participanting in a Youth Initiative project. This tool
has been designed by Connect Youth, British Council, UK.
http://europa.eu.int/youth/
European Youth Portal, launched by the European Commission, which offers you information, news and
discussions about Europe. It includes detailed national, regional and local level information presented
under headings such as Studying, Working, Volunteering and Exchanges, Your Rights, Portals for Young
People, Travelling Europe and Info on Europe. In addition, you can submit your own contributions, participate in discussion forums and ask questions to information experts in your own country.
http://www.salto-youth.net/toolbox
148
Report on the SALTO training courses Inclusion and group initiatives which took place in provides
a collection of methods used during the training and proposed as possible tools to encourage inclusion
of young people with fewer opportunities through youth initiative projects. Besides this training report
the toolbox might be an interesting source to discover other inspiring materials and why not to contribute
with your own.
B I - C Y C L E M A N U FA C T U R E S A N D J O U R N E Y N A V I G AT O R S
Henar has been working for SALTO Youth Initiatives Resource Centre in Belgium since it was created in
until the end of January . She has a background in psycho-pedagogy and she is currently doing
her PhD in the field of Comparative Education. During the time she worked for SALTO-YOUTH she focused
on Youth Initiatives and particularly on promoting youth participation and developing a coaching strategy
for youth projects. She used to organise training courses and was responsible for publications on the
mentioned topics. She participated in the Training of Trainers for European YOUTH projects and since
then she is passionate about training. She is always looking for self-development and new challenges, like
the current publication! Henar is currently working for the Education, Audiovisual and Culture Executive
Agency of the European Commission.
Contact: henar.conde@ec.europa.eu
AUTHOR
lly has been working for the Estonian National Agency of the YOUTH programme since it was started in
. Through these years her work has been involved with all the actions of the Programme, including
Youth Initiatives. Holding the Magister Artium degree in Social Work on research in the areas of specialised
youth work and young people with fewer opportunities, she is currently responsible for inclusion. She has
also been actively involved in the developments of Estonian youth work field, including the participation
in the development of the Estonian Youth Work Concept and various thematic working groups at national
level but also as lecturer and author of publications. lly is also working as a trainer both in Estonia as
well as at international level, mostly in the areas of inclusion and Youth Initiatives.
Contact: ully@noored.ee
AUTHOR
Pascal is the head of International Development System (ID), an organisation that works in the field
of training and Europe related issues with universities, schools and youth organisations. Graduated in
Political Sciences and having participated in the Long Term Training Course (LTTC) and other courses of
the Council of Europe, he has several experiences in using the European programmes: structural funds,
Socrates, Youth Pascal is in charge of the European sector of the Mission Locale of Roubaix (France)
which mainly deals with young people with fewer opportunities. He is also the co-ordinator and founder
of the European Youth Opportunities Network (www.yonet.org).
Contact: coripas@wanadoo.fr
149
AUTHOR
Being a pedagogue and free thinker, Mario is an expert in the field of non formal education and of social
animation since . His profession as social worker has led him to work with children, young people
and adults coming from different social, cultural and geographical contexts. Since he is member of
the Youth Express Network which he has represented from to as member of the Advisory Council of the Council of Europe in the role of Vice president. At the moment he lives in Latina (Italy) and works
as advisor for institutions and organizations. He is also trainer in cooperation, networking, participation,
human rights education, intercultural learning and leadership issues and works mostly everywhere.
Contact: riodago@tiscali.it
AUTHOR
Jochen Butt-Ponik is a free lance trainer and project manager, mainly active in the fields of youth initiatives, contact making seminars and youth participation. During decades of voluntary work in youth initiatives and youth projects he learned about most of the mistakes possibly happening in such structures. As
founder and project manager of the non-profit association Profondo he is co-operation partner of the
German National Agency of the YOUTH programme and works for a number of other bodies in the field
of national and international youth work. In he published with his association the consulting book
for youth initiatives Was Geht (roughly to be translated as Whats up) unfortunately in German.
Contact: jochen.butt@freenet.de
AUTHOR
150
Milena Butt-Ponik has been working for the YOUTH programme in Poland since . She completed
M.A. in sociology. Being raised in a small village, she has close understanding of what does it mean to
have fewer opportunities and how difficult it is for young people to increase them. She tries to use these
experiences and knowledge as the co-ordinator of Youth Initiatives Polish National Agency of the YOUTH
programme. In her work she support and coach young people willing to start or already doing Youth Initiatives and she is involved in developing and facilitating Youth Initiatives training and seminars at national
and international level. She completed the Training of Trainers for European YOUTH projects and national
school of coaches and trainers and wishes to discover more this path of non-formal education.
Contact: milena@wp.pl
AUTHOR
From until Heike has been working for the German National Agency Youth for Europe in Bonn,
responsible for Youth Initiatives within the YOUTH programme. Since shes working as a free lance
supervisor for the European volunteers in Germany and additionally as a trainer in adventure and experiential learning based projects for young people and adults. Heike is a social worker and outdoor trainer
in the field of international youth work. In the summer Heike generated and published a methods
handbook with the title Mach was draus! (to be translated as Take your chance) for the German National Agency, with tips and tricks for youngsters to plan and develop projects within the frame of Youth
Initiatives. From time to time Heike is still supporting the development of Youth Initiatives in Germany.
Contact: heike@oimi.de
AUTHOR
Nerijus has been working as a trainer since . He finished business related studies at Vilnius University and started MA in adult education. Till now he was involved as participant in a Youth Initiative and
as youth worker supported youth groups running Youth Initiatives. While working as a volunteer in the
Lithuanian National Agency of the YOUTH programme he had experience in informing and consulting
young people on Youth Initiatives. In his work with young people his main interests are cultural diversity
and youth participation. By using creative methods, intercultural learning, experiential learning and
outdoor education he supports the groups of young people in creating, running and evaluating their
local and international projects.
Contact: nercas@email.lt
CONTRIBUTOR, PROOF-READING
Buzz has over years experience as a qualified youth and community worker both at practitioner and
management levels. Experience has come from a wide variety of activities ranging from health promotion,
club and centre based work, training and project development. With years international experience
gained from exchanges, supporting volunteers and particularly supporting Youth Initiatives. Buzz is now
a freelance trainer and education consultant based in the north west of England. His international training
activities are now increasing and he has recently completed participation in the Training of Trainers for
European YOUTH Projects, organised by SALTO-YOUTH Training and Co-operation and Interkulturelles
Zentrum. He is also a very keen cyclist.
Contact: mail@buzzbury.co.uk
151
Editorial Info
Published in May by
SALTO Youth Initiatives Resource Centre
www.SALTO-YOUTH.net/YouthInitiatives/
(Support, Advanced Learning and Training Opportunities within the YOUTH programme)
Bureau International Jeunesse, rue du commerce -, Brussels, Belgium
Tel : + () or + () , fax : + ()
youthinitiatives@SALTO-YOUTH.net
Authors: Mario dAgostino, Jochen Butt-Ponik, Milena Butt-Ponik, Pascal Chaumette,
lly Enn, Heike Hornig, Nerijus Kriauciunas
Contributor: Buzz Bury
Editing & Co-ordination: Henar Conde
Proof-reading: Buzz Bury, Gisele Kirby
Lay out: rzeczyobrazkowe.pl
Printing: CHROMAPRESS
PACo design: Rawthoughts
Pictures: projects beneficiaries, participants in SALTO training courses and YOUTH programme events.
Special thanks to Marcin Kamiski, Bartosz Mielecki, Heike Hornig and Agnieszka Moskwiak for photos.
This document does not necessarily express the official view of the European Commission,
their member states or the organisations co-operating with the institutions.
152
Reproduction and use for non-commercial purposes is permitted provided the source
www.SALTO-YOUTH.net/YouthInitiatives/ is mentioned.
SALTO-YOUTH Youth Initiatives Resource Centre, May
ww
w.
SA
LTO
-YO
UT
H.n
et/
yo
uth
ini
tia
tiv
es/