Scribd Logo
Upload

Welcome to Scribd!

  • 332 views

    Mazen Slim CV-UAE

    Uploaded by

    Joshua Morrow
    Mazen Slim has over 14 years of experience in medical insurance management, business development, hospital administration, and healthcare provider network management. He has worked in the United Arab Emirates and Lebanon developing business plans, managing projects, and increasing revenue. Currently he is pursuing an International Master of Health Leadership degree from McGill University in Montreal, Canada.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd

    Mazen Slim CV-UAE

    Uploaded by

    Joshua Morrow
    332 views4 pages
    Mazen Slim has over 14 years of experience in medical insurance management, business development, hospital administration, and healthcare provider network management. He has worked in the United Arab Emirates and Lebanon developing business plans, managing projects, and increasing revenue. Currently he is pursuing an International Master of Health Leadership degree from McGill University in Montreal, Canada.

    Original Description:

    Mazen Slim CV Interested in a job in Canada or UAE

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Mazen Slim has over 14 years of experience in medical insurance management, business development, hospital administration, and healthcare provider network management. He has worked in the United Arab Emirates and Lebanon developing business plans, managing projects, and increasing revenue. Currently he is pursuing an International Master of Health Leadership degree from McGill University in Montreal, Canada.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    332 views4 pages

    Mazen Slim CV-UAE

    Uploaded by

    Joshua Morrow
    Mazen Slim has over 14 years of experience in medical insurance management, business development, hospital administration, and healthcare provider network management. He has worked in the United Arab Emirates and Lebanon developing business plans, managing projects, and increasing revenue. Currently he is pursuing an International Master of Health Leadership degree from McGill University in Montreal, Canada.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    You are on page 1of 4

    MAZEN SLIM

    Comfort Residence-Al Nahda-Dubai-United Arab Emirates

    +971-50-2414309 mazensleem@hotmail.com
    ~ HOSPITAL ADMINISTRATION ~ BUSINESS DEVELOPMENT ~ CRM
    ~MEDICAL INSURANCE ADMINISTRATION~ TPA Administration

    Summary A professional with over 14 years of cross functional experience in Medical


    Insurance Management, Sales and Marketing, Business Development, Relationship
    Management, Hospital Administration as well as Claims Processing, and Health Care Providers
    Network Management ... An Out-of-the-Box Thinker with a proven track record of increasing
    revenues, streamlining workflow and creating a team work environment to enhance productivity
    innovatively for reputed business houses. An innovative, meticulous and dependable
    professional, with extensive organizational expertise, and proven ability to multitask, deliver
    results and provide the highest standards of managerial tasks regardless of pressure. I
    executed various projects in the Gulf Region within a relatively good time frame, involving
    opening a Health Care Facility in Dubai, and TPA branches for TPAs in Oman, Kuwait and
    Qatar.

    CAREER FEATURES

    Since September 2008: NEXtCARE (Member of the Allianz


    Group), Deira-Dubai-UAE -Projects Manager for the NEXtCARE
    Group

     Developed the Business Plan and Feasibility Plan for opening a


    Branch in the State of Kuwait.
     Actively helping the Quality Assurance Manager in the submission of
    the draft for the Dubai Quality & Excellence Award (following the
    “EFQM” (European Foundation for Quality Management) Model.
     Developed the Marketing and Communication Plan for opening a
    Branch in the Sultanate of Oman
     Developed the Business Plan & Feasibility Study of opening a Branch
    in the Sultanate of Oman, and supported the launch of its
    operations.
     Developed the Business Plan, Short Business Case, and Feasibility
    Study for opening a Branch in Qatar
     Drafted a Business and Operational Plan for a Primary Health
    Program for the Dubai Health Authority (This project was stopped at
    a later stage by the Dubai Government).
     Managed the “Restructuring of NEXtCARE Production Department”,
    system wise.
     Developed Policies and Procedures for all Departments and
    Functions of NEXtCARE.
     Developed and worked on a set of policies and procedures for the
    company.

    May 2006-August 2008- HMC Medical Center (Member of HMC


    Medical Group), Dubai Health Care City- Business
    Development Director
     Distinguished efforts towards handling the complete business
    development activities.
     Augmented the patient workload by two folds within 7 months
    through the signature of corporate deals with Insurance Companies,
    and augmented the revenue by three folds.
     Established Credit Business Unit & introduced co-branded products
    with International Banks, especially related to Executive Health
    Screening.
     Exhibited competency in handling the Commissioning and
    Accreditation of our new Medical Center, and setting benchmarks
    and quality indicators for our clinical facilities.
     Displayed competency in handling various key clients such as the
    third biggest oil company GAZPROM, and big groups like.
    Emirates Airlines and Jumeirah Group.
     Instituted the patient care unit that measures patient satisfaction.
    April.2005- April 2006: Consultant Physicians Clinic (Member
    of HMC Medical Group)-In cooperation with the AUB-MC
    (American University of Beirut-Medical Center)- International
    Patient Relations Manager

     Entrusted with the responsibility of working as International Patient


    Relations Manager, and developing a plan for second medical
    opinion with the AUB-MC.
     Adeptly managed complete activities in coordination with the
    American University of Beirut on patient referral systems for
    patients from Dubai to Beirut.
     Oversaw the introduction and implementation of the Medical
    Tourism Concept.
     Organised and conducted training course for:
    o Receptionists on CRM.
    o Medical transcriptionists on ICD10.

    Nov’95 to March’05: MedNet Liban, Beirut-Lebanon


    Market Intelligence Unit Officer

    As Market Intelligence Unit Officer: May’05 to Jan’06


     Conducted study on the Health Care Market for assessing the
    competitive edge of various MedNet products vs. competitive
    products.
     Recommended amendments on few MedNet processes for
    enhancing client satisfaction.
     Played a key role in establishing the competition unit that compares
    MedNet products to competitor products.

    As Network Coordinator- Ambulatory Centers: Apr’03 to Apr’05


     Dexterously handled contracting and training process of Ambulatory
    Centers(Radiology Centers, Laboratories and Physiotherapy
    Centers)
     Played a stellar role in orchestrating training course for new Health
    Care Providers.
     Effectively negotiated tariffs and volume discounts with health care
    providers thereby increasing company profitability.
     Developed Key Performance Indicators and Audit Criteria for Health
    Care Providers.

    As Assistant Manager- Patient Care Unit: Feb ’00 to Mar’03


     Facilitated change in the process and established new unit within for
    increasing the patient satisfaction.
     Conceptualized, implemented and managed the Patient Satisfaction
    Survey Program.
     Constituted the Pre-Admission Services Unit for providing aimed
    information related to patients surgery along with patient education.
     Previous Assignments
     As Claims Processing Coordinator: Mar’98 to Jan’00
     As Management Trainee at the Actuarial, Underwriting and
    Production Departments: Nov’95 to Feb’98

    EDUCATIONAL OVERVIEW

    Pursuing International Master in Health Leadership- Mc.


    Gill University-Montreal-QC-Canada

    Pursuing Post Graduate Certificate in Business


    Administration-University of Wales-UK

    2005 Professional-Academy of Health Care


    Management-Washington DC-USA

    2003 University Diploma in ICD10 Coding from Saint Joseph


    University, Beirut, Lebanon

    2002 Fellow-Life Management Institute from LOMA-


    Atlanta-GA-USA

    1995 MPH- Master of Public Health (Health Services


    Administration) from American University of Beirut,
    Beirut, Lebanon

    1993 Bachelor of Science (Environmental Health) from


    American University of Beirut, Beirut, Lebanon

    Seminars and Workshops Attended

    “Google Adworks Workshop” Held in Abu Dhabi National Exhibition


    Center-Abu Dhabi-
    October 2009
    “The Medical Record: A Necessary Tool for Quality Healthcare” Held
    in Dubai in September 2007 by Harvard Medical School-Dubai Center
    “The Medical Record: An Essential Tool for Patient Care” Held in
    Dubai in May 2007 by Harvard Medical School-Dubai Center
    “CME Grand Round: 2020 Vision” Held in Dubai in February 2007 by
    Harvard Medical School-Dubai Center
    Certificate of Participation in the Adult Basic Life Support and
    Automated External Defibrillation-Held in Dubai- by LUDWIG
    MAXIMILIAN UNIVERSITY MUNICH Medical International-July 2006
    Many workshops on CRM
    Many workshops on CPT and ICD10

    PROFESSIONAL AFFILIATIONS

     Member of the LOMA Institute-USA


     Member of the AUB Alumni Association.
     Founding Committee Member of the Lebanese Health Care
    Management Association.
    PERSONAL DOSSIER

    Languages : Fluent in Arabic, French and English.

    REFERENCES & DOCUMENTS AVAILABLE ON REQUEST

    You might also like