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    Diploma in Hospitality Management Prospectus

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    Shoaib Zaheer
    The document provides information about the Diploma in Hospitality Management qualification. It outlines the entry requirements, syllabus, steps to complete the diploma, frequently asked questions about registration, preparation, scheduling exams, results, and certification. The diploma is open to all and provides advanced knowledge about the global hospitality industry, including exploring the nature and scope of the industry, external influences, global brands, accommodation and food services, and quality aspects.

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    Diploma in Hospitality Management Prospectus

    Uploaded by

    Shoaib Zaheer
    266 views8 pages
    The document provides information about the Diploma in Hospitality Management qualification. It outlines the entry requirements, syllabus, steps to complete the diploma, frequently asked questions about registration, preparation, scheduling exams, results, and certification. The diploma is open to all and provides advanced knowledge about the global hospitality industry, including exploring the nature and scope of the industry, external influences, global brands, accommodation and food services, and quality aspects.

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    The document provides information about the Diploma in Hospitality Management qualification. It outlines the entry requirements, syllabus, steps to complete the diploma, frequently asked questions about registration, preparation, scheduling exams, results, and certification. The diploma is open to all and provides advanced knowledge about the global hospitality industry, including exploring the nature and scope of the industry, external influences, global brands, accommodation and food services, and quality aspects.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    266 views8 pages

    Diploma in Hospitality Management Prospectus

    Uploaded by

    Shoaib Zaheer
    The document provides information about the Diploma in Hospitality Management qualification. It outlines the entry requirements, syllabus, steps to complete the diploma, frequently asked questions about registration, preparation, scheduling exams, results, and certification. The diploma is open to all and provides advanced knowledge about the global hospitality industry, including exploring the nature and scope of the industry, external influences, global brands, accommodation and food services, and quality aspects.

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    Diploma

    in

    HOSPITALITY
    MANAGEMENT
    Brochure

    Prepare for a career


    thats anything but ordinary

    Introduction

    03

    Syllabus

    04

    Steps to gaining DipHM

    06

    FAQ

    07

    - Entry Requirements
    - Fees for the exam
    - Registration
    - Preparation for the exam
    - Results
    - Certification

    02

    Diploma in Hospitality Management

    Prepare for a career


    thats anything but ordinary

    SCQF Level 6

    The only UK qualification


    in global hospitality

    Diploma in Hospitality Management provides

    Diploma in Hospitality Management is open to

    insights into todays emerging Global Hospitality &

    everyone regardless of previous educational

    Tourism industry. This qualification can add value

    background. However, it may be of particular

    to make you a major contributor in this growing

    interest to:

    arena with advanced know-how of hospitality

    Individuals

    involved

    with

    hospitality

    management. Diploma in Hospitality Management

    management, tourism management, or hotel

    addresses vital issues of hospitality that incorpo-

    administration

    rates every current aspect the industry requires

    A university student considering placements,

    worldwide. Diploma in Hospitality Management

    careers in hospitality industry and/or further

    enables you to build up great confidence providing

    study

    strong background of brands, assessment and


    quality assurance of hospitality and tourism.

    Someone with general interest in hospitality


    management.

    Diploma in Hospitality Management will provide candidates the opportunity to gain advanced level knowledge in global
    hospitality management. The syllabus covers the nature & scope of global hospitality industry, external environmental
    factors influencing global hospitality industry & its growth, global brands in international hospitality industry, global
    accommodation & food-service industry and quality in the context of global hospitality sector.

    Learning outcomes

    Contents

    Explore the nature and scope of

    Defining hospitality, history, size & scope of the hospitality industry, serviced

    global hospitality industry

    & non-serviced accommodation, the food service sector, government related


    hospitality organisations, grading organisations and other hospitality-related
    services.

    Explore the external

    PEST analysis, factors affecting the hospitality industry, socio-cultural

    influences on the

    influences, socio-cultural positive/ negative impacts of tourism & hospitality,

    hospitality industry

    factors influencing hospitality spending and positive/ negative economic


    impacts of tourism & hospitality.

    Explore the factors

    The increase in international tourism, socio-cultural factors influencing the

    influencing the hospitality

    industry's development, technological factors influencing the industry's

    industry growth

    development, economic factors influencing the industry's development,


    environmental factors influencing the industry's development and political
    factors influencing the industry's development.

    Explore the growth of global

    The growth of global hospitality brands, categories of branding, benefits of

    brands for hospitality industry

    branding,

    leading

    global

    hospitality

    brands,

    franchise

    agreement,

    multinational hotel group development, management contracting, strategic


    alliances and consortia.

    04

    Syllabus

    Learning outcomes

    Contents

    Explore the accommodation &

    Hotel location decisions, different types of accommodation (catered/ serviced,

    food-service industry

    self-catered /non-serviced), distribution systems, distribution intermediaries,


    advantages & disadvantages of distribution channels, size/ scope of
    food-service industry, reasons for eating out, factors in the meal experience,
    standard industrial classification (SIC), different types of foodservice or catering,
    different types of restaurants, fast-food & take-aways, contract catering &
    employee feeding, employee feeding operations, public sector & welfare
    catering, travel catering, food production methods, trends in food service
    &production, legislation, health & safety issues, environmental issues and the
    impact of credit-crunch on the industry.

    Understand the quality aspects

    Definitions of quality, characteristics of service products, definitions of service

    in global hospitality

    quality, technical & functional quality, five-gap model, attributes of service quality,
    total quality management, quality standards certifications, key elements in quality
    management, quality management excellence model, the internationalisation of
    quality, the advantages of international employees for organisation, expat
    employment, standards of performance or 'standard operating procedures'
    (SOPs) and quality monitoring & measurement.

    05

    Four Steps to complete Hospitality

    Step-1

    Step-2

    Register yourself as IQN student at no cost!


    Download free course book and practice
    questions from your free IQN account.

    Self-learning: Study Hospitality diploma course book and


    practice questions as an independent student OR
    Supported-learning: Take tuition support from RTC.

    Step-3

    Register for the exam at your convenience. There is only


    one exam to qualify for the diploma.

    Step-4

    Sit for the exam at Pearson VUE exam centre near


    your location and receive result immediately.

    Pay online by credit/debit card through VUE web account.

    06

    Entry requirements

    What documents do I need to complete registration?

    There are no formal entry requirements for Diploma in

    No documents are required to be submitted for

    Hospitality Management. The diploma is open to all

    registration. You just need to provide your personal

    from school leavers to post graduates and employees

    details and a valid email ID to activate your student

    who want to increase their knowledge and skills.

    account.

    How much will it cost?

    When are active exams available?

    Registration to this qualification is completely free.

    Exam for Diploma in Human Resource Management

    Exam fee is 99 and there are no other charges for

    is available round the year through Pearson VUE

    gaining the qualification. However, if you take tuition

    exam centres. You can schedule your exam at your

    support from any of our registered training centres

    convenience.

    they will charge tuition fees for their services.

    How will I be assessed?


    How do I register?
    Complete two registrations
    1) For study resources (IQN Student Account)
    Please visit www.iqnuk.com/students/createfree-student-account

    You will be assessed by a set of 40 Multiple Choice


    Questions (MCQs). Each MCQ will carry 2.5 marks and
    will be marked automatically by computer. Duration of
    the exam is 60 minutes. You will need to get minimum
    60% marks to pass the exam.

    Provide personal and additional information


    Check your email to validate your account
    2) For exam (Pearson VUE web account)
    Sign up for a web account at www.vue.com/iqn
    Schedule/book the exam at your convenience
    and pay your exam fees (i.e 99)

    What is the preparation time needed for the diploma?


    The time to complete the preparation will depend on
    yourself and your willingness. However, exam can
    be taken any time in a year through Pearson VUE
    exam centres. Hence, you can take whatever time
    you feel appropriate for the preparation.

    When can I register?


    Both registration with IQN and Pearson VUE can be
    completed any time in a year.

    07

    FAQ

    How do I prepare myself?

    How do I pay for the exam (fees)?

    You will get online study materials- course book and

    Fees are payable through debit/credit card at Pearson

    practice questions required for the preparation of your

    VUE website at the time of scheduling your exam.

    exam. These are all free when your register with IQN.
    You can study independently to prepare for the exam.

    How many times can I attempt?


    You can sit as many times as you wish until you pass

    Alternatively, you can take tuition support from one of


    our Registered Training Centres.
    Course book is broadly sufficient for exam success as
    it covers all contents of the qualification.
    Practice Questions are very useful for your exam

    the exam. Every resit will cost you 29.

    How will I get my exam result and certificate?


    At the end of the exam, you would be provided
    results by Pearson VUE exam centre staff.

    preparation. Questions may or may NOT be set from

    The certificate will be couriered (using ROYAL MAIL

    Practice Questions.

    or 'similar') to the address given by you in Pearson

    However, you may expect live exam at Pearson VUE


    which will have similar pattern of questions.

    VUE web account. It may take (minimum) 6 weeks to


    receive the certificate. Hence, it is important that in
    your Pearson VUE web account, you provide detail

    How do I book/schedule my exam?


    You can schedule/book your exam through your
    Pearson VUE web account for IQN. Please visit
    www.vue.com/iqn for the details.

    and absolutely correct postal address.


    Who will be awarding the diploma?
    Diploma in Hospitality Management is jointly certificated
    by IQN & SQA.

    How can I resit for an exam?


    You can resit for the exam if you fail in the exam.
    You will need to schedule your resit exam by paying
    only 29 to Pearson VUE.

    What is the level of this diploma?


    Diploma in Hospitality Management is accredited at
    Scottish Credit and Qualifications Framework (SCQF)
    level 6 (20 credits) and benchmarked against European
    Qualifications Framework (EQF) level 4.

    Find out more

    w www.iqnuk.com/hospitality
    @ students@iqnuk.com

    08

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