A Literature Review On The Impact of Enterprise Systems On Management Accounting

8thInternational Conference on Enterprise Systems, Accounting and Logistics (8th ICESAL 2011)
11-12 July 2011, Thassos Island, Greece
A Literature Review on the Impact of Enterprise Systems

on Management Accounting
Nikolaos Vakalfotis1, 2, Joan Ballantine3, Anthony Wall4
1,3,4
Department of Accounting, University of Ulster, U.K.

Department of Accounting, Alexander TEI of Thessaloniki, Greece
2
1, 2
vakalfotis@gmail.com, 3joan.ballantine@ulster.ac.uk, 4ap.wall@ulster.ac.uk
Abstract
This paper provides a comprehensive review of previous research at the interface of
enterprise systems (i.e. enterprise resource planning (ERP), business intelligence (BI)
systems) and management accounting. To date, research has focused mainly on ERP
systems with the exception of one study which also investigated BI systems. Studies are
reviewed under three categories: those that have employed a positivist approach, an
interpretivist approach, and a combination of both approaches. The findings of the literature
review suggest that the majority of previous empirical studies has tended to focus on
describing changes in management accounting practice and in the role of the management
accountant resulting from ERP implementations rather than focusing on analyzing and
understanding these changes. The paper presents a research agenda which aims to help
academics and practitioners achieve a better understanding of the impact that enterprise
systems may have on management accounting.
Keywords: enterprise systems, enterprise resource planning, business intelligence,
management accounting, management accountant, literature review
1. Introduction
In light of recent dramatic changes in the corporate world, namely globalisation and
severe competition, the contribution of management accounting to business control
and planning has increased considerably. Recent advancements in the corporate use
of information technology (IT), commonly, known as enterprise systems (ES), appear
to have the potential to enhance this contribution (see, for example, Nicolaou, 2008;
Kallunki et al., 2011). The term ES is widely used in the literature (see, for example,
Davenport, 1998, 2000; Shang and Seddon, 2002; Brown and Vessey, 2003;
Davenport et al., 2004; Moller, 2005; Alvarez, 2008; Schubert and William, 2009),
and refers to business information systems that are implemented in order to integrate
information flow across the entire organisation. Enterprise resource planning (ERP)
systems, the primary ES form (Sutton, 2006), succeeded manufacturing resource
planning (MRPII) systems in the mid-1990s. In comparison to their predecessors,
ERP systems are expanded both functionally and technologically (David et al., 1999;
Olhager and Selldin, 2003). While MRPII systems were designed for materials
management and production planning purposes, ERP systems are, according to
Sadagopan (2003), capable of addressing the needs of several additional business
functions such as finance, cost, sales, quality management, plant maintenance,
service management, and human resources. To attain integration between the
abovementioned functional areas, ERP systems exploit a centralised database which
collects and stores data within the organisation in real-time.
Although ERP systems are generally designed and introduced by non-accountants,
they are closely connected with the accounting processes (Chapman, 2005). As
indicated by Sadagopan (2003), some of the most ordinary accounting processes,
which are incorporated in an ERP system, include: general ledger, accounts
receivable, accounts payable, financial control, asset management, funds flow, cost
centers, profit centers, profitability analysis, order and project accounting, product
cost accounting, and performance analysis. Accordingly, ERP systems should have
implications for all areas of accounting (Hunton, 2002; Sutton, 2006).
The deployment of ERP systems generally results in significant reductions in the
routine tasks of management accountants (Lowe, 2004; Arnold and Sutton, 2007;
Drury, 2008) and the subsequent a transition in their role from one of information
gatherer or transaction-orientated role, to one of information analyst or businessorientated role (Granlund and Lukka, 1998; Hunton, 2002) or more simply from the
back office to the front office (Holtzman, 2004). Furthermore, management
accounting practices, whether traditional or modern, may become more efficient and
effective when supported with ERP systems (see, for example, Edwards, 2001;
Baxendale and Jama, 2003; Lea and Min, 2003; Scapens and Jazayeri, 2003; He,
2007; Lea, 2007). This is possible through greater information integration, greater
flexibility in information access, and superior functionality (Booth et al., 2000). More
recently, the enrichment of ERP systems with new ES, such as business intelligence
(BI) systems, appears to have had a significant boost to the role of management
accounting. BI systems normally sit on top of ERP systems, and are intended to
bridge transactional efficiency with strategic planning (see figure 1). BI comprise a
set of tools used for data analysis, query and reporting (Elbashir et al., 2008) and
supporting strategic decision-making (Fahy, 2001; Bucher et al., 2009; Mikroyannidis
and Theodoulidis, 2010) by providing managers with insights into their business
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operations (Seah et al., 2010). BI systems are composed of three complementary

and interrelated tools, namely data warehousing, online analytical processing
(OLAP), and data mining. As Teorey et al. (2006) describe, data warehousing deals
with the storage, maintenance and retrieval of historical data; OLAP provides quick
answers to ad hoc queries; and data mining is a collection of algorithms which find
patterns in the data and return valuable user information.
Figure 1 ERP integrated BI environment
Since the early 2000s, the interaction between ES and management accounting has
constituted a research topic of particular interest, and there is a growing body of
literature in this area. The first and extensive detailed works in this line of research
surfaced as a consequence of the large scale adoption of ERP systems (see, for
example, Booth et al., 2000; Granlund and Malmi, 2002; Caglio, 2003; Hyvonen,
2003; Scapens and Jazayeri, 2003). To date, researchers have shown interest in
ERP systems, with the exception of Rom and Rohde (2006) who have also paid
attention to BI systems.
Despite the fact that considerable research has been devoted to the impact that ERP
systems have upon both management accounting practice and role of the
management accountant, no clear conclusions on these issues can be drawn. This is
due to the fact that, up to now, most research has tended to focus on describing
changes in management accounting resulting from ERP implementations rather than
focus on analyzing and understanding them. In other words, whilst researchers have
indicated how ERP systems may have an impact on management accounting
practice and on the management accountants role, they have largely neglected to
consider the explanatory variables of these impacts. These variables exert influence
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on the extent of change in management accounting practice and in the management

accountants role resulting from ERP implementations. More specifically, looking into
the extant relevant empirical findings, there are a number of companies which have
experienced minor changes in management accounting post ERP implementations,
several which have experienced moderate changes, and a small number which have
experienced significant changes. Yet, no research has attempted to provide a
sufficient explanation of why such differences among ERP adopting firms with regard
to these changes exist.
As a result, Sutton (2006) argues that the extant empirical findings have been a poor
guide to those interested in ES and management accounting. At the same time, it is
increasingly important to understand the impact of ES on management accounting
(Sutton, 2000, 2005, 2006; Granlund and Mouritsen, 2003; Rom and Rohde, 2006,
2007; Granlund, 2011) for the following two reasons. Firstly, such systems appear to
have the potential to facilitate practitioners endeavors to advance management
accounting practice in order to improve control and planning within their businesses;
thus, practitioners need to know whether and how these systems can meet
expectations. Secondly, such systems drive semantic changes in the occupational
identity of management accountants; thus, they need to know what skills they should
add to their portfolio in order to respond to the demands of their new roles, and, in
the long run, remain indispensable in their businesses.
The present study addresses the above issues and has the following objectives:
To provide a comprehensive review of previous empirical research within the area

of ES and management accounting in order to obtain an initial understanding of
this area; and
To identify gaps in the literature and give directions for future research in order to
help academics and practitioners to achieve a better understanding of the
relationship between ES and management accounting.
The remainder of this paper is structured as follows. In the next section the search
approach adopted to undertake the literature review is outlined. This is followed with
a review of previous empirical research at the interface of ES and management
accounting. The next section summarises and discusses the findings of the literature
review. Finally, some concluding remarks and areas of further research are outlined
in the concluding section.
2. Literature Search
In order to carry out a comprehensive literature search, the following search strategy
was adopted for the period 1995 to 2011.
Review of academic databases (ABI/Inform Global; Business Source Premier;

Emerald; Informaworld; Ingentaconnect; ScienceDirect; Social Science Research
Network, and Swetswise);
Review of the accounting journals listed in Harvey et al. (2010);
Review of the information systems journals listed in Harvey et al. (2010); and
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Review of the accounting information systems journals (Intelligent systems in

Accounting, Finance and Management; International Journal of Accounting
Information Systems; International Journal of Digital Accounting Research; and
Journal of Emerging Technologies in Accounting).
The review of academic databases (ABI/Inform Global; Business Source Premier;

Emerald; Informaworld; Ingentaconnect; ScienceDirect; Social Science Research
Network, and Swetswise) was undertaken using a combination of keywords (e.g.
enterprise resource planning and accounting / accountant; ERP system and
accounting / accountant; business intelligence and accounting / accountant).
All articles retrieved as a result of this search were subject to further analysis by
reviewing the title, abstract and keywords to ascertain their applicability for inclusion
in the literature review. The full text of all articles retrieved from the detailed search
of the accounting and information system journals reviewed by Harvey et al. (2010)
and the accounting information systems journals were subject to examination in order
to identify their appropriateness for inclusion.
3. Literature Review
To date, a number of empirical studies have investigated the relationship between
ES and management accounting. Using methodological criteria, these studies can
generally be grouped into three categories: those which have employed a positivist
approach, an interpretivist approach, and a combination of both approaches. The
differences between the two research paradigms (i.e. positivism and interpretivism)
lie in the selection of the research method (Weber, 2004). Positivist researchers
usually carry out surveys or experiments, while interpretivist researchers typically
conduct case studies. On the basis of the above three categories, a review of the
literature is now conducted.
3.1. Empirical Studies Employing a Positivist Approach
Table 1 provides a summary of previous research within the area of ES and
management accounting which has adopted a positivist paradigm. A review of these
studies indicates that the survey method has been used extensively.
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Table 1 Empirical research within the area of ES and management accounting which has employed a positivist approach
Year
Author
2000
Booth et al.
Country
Australia
Type of survey
Postal
Sample (usable responses)

55 firms
Respondents
Chief financial officers
2003
Hyvonen
Finland
Postal
86 firms
Accounting personnel, Chief financial officers
2003
Spathis & Constantinides
Greece
Postal, fax, e-mail
45 firms
Accounting personnel, Accounting information systems personnel,

Administration, Information technology personnel
2004
Doran & Walsh
Ireland
Postal
68 firms
Financial controllers
2004
Spathis & Constantinides
Greece
Postal
26 firms
Information department staff
2005
Spathis & Ananiadis
Greece
1 University, 43 employees
ERP users from the accounting and other financial departments
2005
Spraakman
Canada
Postal, telephone
28 firms
Business controllers
2006
Jackling & Spraakman
Australia
Postal, web, telephone
35 firms
2006
Rom & Rohde
Denmark
349 firms
2006
Spathis
Greece
Postal, fax, e-mail
73 firms
Accounting personnel, Accounting information systems personnel,

Administration, Information technology personnel
2009
Jean-Baptiste
E-mail
212 IMA members/Certified

Public Accountants
Management accountants
2009
Sangster et al.
U.K.
Postal
62 CIMA members
: not acknowledged; IMA: Institute of Management Accountants; CIMA: Chartered Institute of Management Accountants
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At this point, it is useful to note that the majority of surveys have been designed to
examine the impact of ERP systems on management accounting practice. In this
context, some studies have focused on identifying changes only with regard to the
transactional aspects of management accounting (e.g. changes in information
processing), while other studies have also paid attention to the strategic aspect of
management accounting by viewing ERP systems as enablers of sophisticated
accounting techniques (e.g. activity based costing (ABC), benchmarking, balanced
scorecard (BSC)). Some research has also been conducted which has explored the
interaction between the ERP system and the management accountant.
Booth et al.s (2000) study represents the first systematic attempt to examine the
impact of ERP systems on management accounting practice. The study attempted to
assess whether organisations with ERP systems experience higher levels of
information integration, improvements in terms of reporting and decision-making, and
a greater use of sophisticated accounting techniques. Using a survey which was
distributed to the top 800 companies in Australia, seventy four responses were
received (giving a 9.3% response rate). However, since the authors wanted to
compare ERP and non-ERP users, any company who had an ERP project under
consideration or an ERP implementation in progress was excluded from the analysis.
The final sample therefore consisted of 55 firms, representing 32 non-ERP and 23
ERP users. Booth et al.s findings indicated that ERP systems are effective in
supporting information processing but less so for reporting and decision-making
support. Rather surprisingly, there was no noteworthy difference between ERP and
non-ERP users regarding the level of information integration with a possible
explanation being that most ERP implementations were at an early stage of
development. Since ERP systems often need years to bed in (Adhikari et al., 2004),
the majority of benefits are expected to be extracted from these systems when they
are in their maturity phase. Booth et al. (2000) also indicated that ERP systems have
a minor impact on the adoption of sophisticated accounting techniques. In particular,
no statistically significant difference in the utilisation of such techniques between
ERP and non-ERP users was determined. For this reason, Booth et al. (2000)
deduced that ERP systems do not constitute an incentive for the adoption of
sophisticated accounting techniques.
In a similar vein, Hyvonen (2003) conducted a comparison between ERP and best of
breed (BoB) systems in respect of their impact on management accounting practice.
BoB systems are stand-alone applications designed to support a single or small
number of functional areas rather than the entire organisation (Engle, 2008). As
illustrated by Rom and Rohde (2006), BoB systems are normally installed to assist
practitioners in dealing with activities such as consolidation, budgeting, costing and
performance measurement. A questionnaire was distributed to 300 large and
medium-sized businesses in Finland with 99 responses received (response rate of
33%). Their findings indicate that ERP systems were used by 53% of the
respondents, while the remainder used BoB systems. Based on 86 usable responses
(13 enterprises which had not updated their information systems during the 1990s
were excluded from the final sample), Hyvonen (2003) argued that ERP and BoB
systems exert almost the same influence on management accounting practice, as no
statistically significant differences between these information systems were found.
Explicitly, both had a small impact on the introduction of sophisticated accounting
techniques. However, it is worth noting that in most cases where such techniques
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were adopted, companies had an ERP system. Furthermore, Hyvonen (2003) reports
that BoB systems surpass ERP systems in terms of solving management accounting
problems related to budgeting, cost control and flexibility, accuracy and reliability of
reporting activities. In summary, the findings of this study corroborate earlier
evidence provided by Booth et al. (2000) that ERP systems are not sufficient in terms
of reporting and do not motivate the utilisation of sophisticated accounting
techniques.
Spathis and Constantinides (2003) also explore how ERP systems have influenced
the management of accounting information. Using telephone contacts from a random
sample of 98 large and medium-sized Greek companies, the researchers report on
the practices of 45 organisations (response rate of 45.9%). The most highly rated
ERP perceived accounting benefits found by the researchers were increased
flexibility in information generation, improved quality of reports and increased
integration of applications. No significant improvements were experienced by the
surveyed firms with regard to the time required for issuing reports and the decisionmaking process. The findings of Spathis and Constantinides (2003) are therefore
much in line with those of Booth et al. (2000) which suggested that ERP systems are
effective in supporting information processing, but not as effective in terms of
reporting and decision-making support.
One year later, Doran and Walsh (2004) reported the results of a survey which was
designed to examine the impact that ERP systems have upon both management
accounting practice and the role of the management accountant. Using a survey,
Doran and Walsh (2004) received 70 responses from Irish companies (representing
a response rate of 45.8%). In comparison with the findings of Booth et al. (2000) and
Hyvonen (2003), Doran and Walsh (2004) found a stronger relationship between
ERP systems and management accounting. In particular, while the former indicated
that ERP implementations are not significantly associated with the adoption of
sophisticated accounting techniques, the latter revealed that several companies
utilised such techniques alongside ERP systems. The findings also suggest that ERP
systems increase the use of numerous traditional management accounting practices,
(e.g. variance analysis, standard costing, marginal costing, breakeven analysis).
Finally, the findings suggest that ERP systems advance the role of the management
accountant. For example, following the implementation of ERP systems, more
comprehensive information is automatically provided to managers which
consequently free the management accountant from manual tasks and facilitate more
time for information analysis to support key decision makers.
In a similar fashion, Spathis and Constantinides (2004) attempted to identify what
changes to management accounting practice have come about as a result of ERP
implementations. Extending their earlier study which investigated the impact that
ERP systems have on the management of accounting information, they examined
whether ERP implementations in the Greek business context are associated with the
adoption of sophisticated accounting techniques. Again using a random sample of
telephone contacts of 98 large and medium-sized companies, Spathis and
Constantinides (2004) report on 26 companies which participated in the study
(response rate of 26.5%). The findings of this study are in line with those of Doran
and Walsh (2004) and suggest that after the implementation of ERP systems,
sophisticated accounting techniques, such as ABC and target costing are
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implemented. Furthermore, the evidence provided by Spathis and Constantinides

(2004) adds support to the results of the studies of Booth et al. (2000) and Spathis
and Constantinides (2003), indicating that ERP systems are more effective in terms
of information processing (e.g. increased flexibility in information generation) and less
effective in terms of reporting and decision-making.
Another study by Spathis and Ananiadis (2005) investigated how the implementation
of an ERP system influenced the management of accounting information, thereby
replicating that of Spathis and Constantinides (2003). What differentiates these two
studies is that Spathis and Constantinides (2003) conducted a survey of 45 firms,
whereas Spathis and Ananiadis (2005) carried out a survey of ERP users in the
context of a single case study, namely a large Greek public university. The
researchers used structured questionnaires in two phases to collect data, one month
before and one year after the implementation of the ERP system. Questionnaires
were sent to a random sample of 61 ERP users (University staff), of whom 43
participated in the survey, giving a 70.5% response rate. The most highly rated ERP
perceived accounting benefits were improved follow-up of assets, increased flexibility
in information provision, improved cash control, and less time required for end of year
procedures. Improved quality of reports and less time for issuing reports were among
the lowest rated benefits of the ERP system. These findings suggest that ERP
systems support tasks of information processing better than reporting activities, and,
therefore, reinforce the findings of Booth et al. (2000) and Spathis and
Constantinides (2003, 2004).
In the same year, research by Spraakman (2005) examined how ERP systems
changed management accounting practice and in particular capital budgeting
activities. The survey was administered to 71 large Canadian companies with 35
responses received (response rate of 43.7%). With respect to capital budgeting, the
changes occurred were noted as follows: more rigorous use of detailed and accurate
data (e.g. organisation of data by type and start date), more realistic process, on-line
submissions, reviews and approvals of data used in capital budgeting, increased
linkages to strategy, greater ability to track projects such as construction plan,
monetary expenditures and fixed asset ledgers and decentralisation of smaller
projects. Furthermore, Spraakman (2005) indicates that ERP systems have a
moderate impact on other management accounting practices, such as budgeting,
operating statements, forecasting, performance measurement and costing. Some of
the most frequent changes regarding these practices, which were observed after the
implementation of ERP systems, were:
Budgeting: more automated, more detailed, more accurate, easier to use, easier
for consolidations, and improved overview capacity.
Operating statements: more automated, more detailed and quicker generation.
Forecasting: longer term, more frequent, rolling and not merely fixed period, more
accurate, more integrated, and more detailed.
Performance measurement: expanded, more detailed, more focused on
operations, more flexible reports, greater use of benchmarking.
Costing: more detailed, more focused, more accurate, more flexible reports.
Overall, it can be concluded from Spraakmans (2005) findings that ERP

implementations mainly improve the use of existing traditional management
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accounting practices rather than enabling the use of sophisticated accounting

techniques.
The research of Spraakman (2005) was replicated by Jackling and Spraakman
(2006) in an Australian context. Using a questionnaire which was distributed to 90
large companies, 35 responses were received (response rate of 38.9%). The most
significant changes in capital budgeting arising from the implementation of ERP
systems were increased use of analytical or measurement tools, such as risk
adjustments, return on investment, weighted average cost of capital, discounted cash
flow, internal rate of return and payback; and increased formalisation and rigour in
the overall process, principally expressed through the development of an investment
management committee. With respect to the impact of ERP systems on other
management accounting practices, such as costing, performance measurement,
forecasting, operating statements and budgeting, Spraakman (2005) find that ERP
systems render these practices to be more detailed, accurate and flexible.
In later work, Rom and Rohde (2006) attempted to trace the differences between
ERP systems and BI systems with respect to their impact on management
accounting practice. A questionnaire was sent to 3,000 Danish large and mediumsized firms and 401 responses were received (response rate of 13.4%), of which 349
were suitable for analysis. The authors indicate that ERP systems are effective in
terms of collecting data and organising management accounting tasks. These
systems also support and improve the use of some traditional management
accounting practices. These findings are largely consistent with those of Spraakman
(2005) and Jackling and Spraakman (2006). Rom and Rhode (2006) also report that
ERP systems are not significantly associated with improvements in information
reporting and analysis, confirming earlier studies. As for BI systems, the research
findings show that they further improve data collection and facilitate and advance
reporting, analysis and budgeting tasks. However, a limitation of this particular study
is that the authors did not investigate whether any sophisticated accounting
techniques were utilized post-BI implementation. Nevertheless, based on their
findings, the researchers inferred that BI systems seem to be able to support such
techniques. Rom and Rohde (2006) also argued that there is an independent
variable called sophistication of management which is likely to affect the extent of
change in management accounting due to ES implementations. According to the
authors, this variable is concerned with the extent to which management focuses on
and applies appropriate management techniques and should influence both the
comprehensiveness of ES and management accounting.
In the same year, research conducted by Spathis (2006) examined what accounting
benefits were achieved via ERP implementations. Spathiss (2006) study attempted
to identify the independent variables which affect the number of perceived accounting
benefits from using ERP systems. Drawing on the responses of 73 Greek large and
medium-sized organizations, Spathis (2006) reports the most highly rated accounting
benefits, deriving from the implementation of ERP systems, as follows: increased
flexibility in information generation, increased integration of applications, improved
quality of reports, quicker issuing of reports, improved decisions based on timely and
reliable accounting information, and speedier end of year accounting procedures. In
comparison with earlier studies, the study found a significant relationship between
ERP systems, reporting and decision-making. Nevertheless, Spathis (2006) also
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indicates that ERP systems support tasks of information processing better than
reporting and decision-making activities. Interestingly, Spathis (2006) also measured
the correlation between the number of ERP perceived accounting benefits and a
number of independent variables: number of implemented ERP modules, number of
reasons for ERP implementation, cost of ERP implementation (as a percentage of
sales) and company size (total assets). He found that there is a positive correlation
between the independent variables (with the exception of the cost of ERP
implementation) and the number of accounting benefits. Conversely, a negative
correlation was found between the cost of ERP implementation and the number of
accounting benefits. The most influential independent variable found in the study was
the number of implemented ERP modules.
In a more recent study, Jean-Baptiste (2009) evaluated the contribution of
management accountants to the deployment of ERP systems. The research
methodology adopted included the distribution of a questionnaire in 2005 to
approximately 50,000 members of the Institute of Management Accountants (IMA).
Three years later, the same survey was also sent to 45 certified public accountants
outside of the IMA group. The questionnaire was completed only by management
accountants with ERP experience. In total, 219 responses were received, of which
212 were suitable for analysis. The researcher reports the existence of a significant
positive relationship between the participation of management accountants in an
ERP implementation and its level of success. Jean-Baptiste (2009) also found that
when management accountants are equipped with high IT skills, they are more likely
to become members of ERP groups in both the implementation and maintenance
phases of ERP systems. The author also stresses that during the implementation of
an ERP system, management accountants need enhanced financial, knowledge
sharing and IT skills. These same skills are also required in the post implementation
phase. Interestingly, report writing abilities were found to be an additional skill
required by management accountants after the implementation of an ERP system.
This finding seems to corroborate evidence provided by earlier research that ERP
systems are not sufficient in terms of information reporting and decision-making. As a
consequence, management accountants are often forced to develop additional
reports via the use of spreadsheets in order to present relevant information to
decision makers.
In the most recent study to adopt a positive perspective, Sangster et al. (2009)
examined the relationship between ERP systems and management accounting,
paying particular attention to the impact these systems have upon the role of the
management accountant. The ultimate objective of this study was to detect whether
there is a relationship between the level of success of ERP implementations and the
extent of change in the role of the management accountant. Sangster et al.s (2009)
survey instrument was designed by drawing heavily on the research of Grabski et al.
(2009) and other related literature. Grabski et al (2009) found that the more
successful an ERP implementation is, the more significant the changes which take
place in the role of the management accountant. Sangster et al.s sample consisted
of 668 members of the Chartered Institute of Management Accountants (CIMA) who
were employed in large UK organisations. Ninety two questionnaires were
completed, representing a 13.8% response rate. Of these, only 62 were used for
analysis, representing management accountants who were employed for an ERP
adopting organisation. The findings of Sangster et al.s study suggest that the level
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of success of an ERP implementation is not significantly related to the extent of

change in management accounting practice, as successfully implemented ERP
systems merely automate data collection and improve information quality. This
finding strengthens the results of prior research which indicated that ERP systems
are effective mainly in terms of information processing. Sangster et al. (2009) also
report that there is a significant correlation between the level of success of an ERP
implementation and the extent of change in the role of the management accountant.
Explicitly, they observed that successfully implemented ERP systems result in
dramatic changes in the work of management accountants, as many of their previous
tasks (e.g. information gathering and provision) are executed by the ERP system. As
a consequence, management accountants can concentrate on value-adding activities
such as information analysis. Conversely, they indicate that poorly implemented ERP
systems limit the role of management accountants, since the latter continue to carry
out the same tasks but in a more complex work setting. The authors also considered
the skills which are required by management accountants when they work in ERP
adopting firms. Their findings suggest that the key skills which management
accountants should possess in this context include IT competencies, cross functional
working relationships and analytical and consulting abilities, which concur with the
findings of Jean-Baptiste (2009).
3.2. Summary of Positivist Empirical Research
A number of conclusions can be drawn from the above review. First, ERP systems
appear to be associated with transaction-oriented changes in management
accounting. There is strong evidence that after the implementation of an ERP
system, accounting information is not only more comprehensive and reliable, but is
also generated and provided to decision makers more flexibly. As a result,
management accountants are free from routine tasks such as information gathering
and provision, hence saving time to concentrate on value-adding activities in order to
support decision-making. In particular, tasks such as information reporting and
analysis, which cannot effectively be carried out by the ERP system, may be added
to the tasks of the management accountant. Post ERP implementation, management
accountants may also deal with the management of the ERP system. A second
conclusion is that ERP systems appear to be weak in driving strategic-oriented
changes in management accounting practices. More precisely, ERP systems tend to
reinforce the use of traditional management accounting practices such as variance
analysis, standard costing, marginal costing, and breakeven analysis, rather than
enabling the use of sophisticated accounting techniques. Despite this, there is some
limited evidence that techniques such as ABC, target costing, BSC and
benchmarking have been introduced post ERP implementation. The above review of
positivist studies has provided an understanding of the changes that may be driven in
management accounting post ERP implementation. However, more research is
needed to understand under what conditions these changes take place. In other
words, which independent variables affect the impact that ERP systems have on
management accounting practices? Two potential independent variables, namely use
of a BI system as ERP superstructure and level of sophistication of management
have been identified through the above review. Rom and Rohde (2006) assume that
ERP systems when combined with BI systems are enablers of significant changes in
management accounting, such as improvements in the way management accounting
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tasks are performed and greater adoption of sophisticated accounting techniques.

This assumption seems logical, since a BI system is implemented as an ERP
extension in order to provide management with enhanced analytical abilities (Elbashir
et al., 2008). Furthermore, Rom and Rohde (2006) characterise the extent to which
management focuses on and applies sophisticated accounting techniques as an
independent variable, which may influence the extent of change in management
accounting due to ERP systems. This independent variable also seems relevant, as
the decisions of managers around the ERP system are critical to the type and
magnitude of the benefits that can be extracted from the system (Staehr, 2010).
3.3. Empirical Studies Employing an Interpretivist Approach
In addition to the studies reviewed in the previous section, a number of researchers
have employed an interpretivist perspective to investigate the interplay between ES
and management accounting practices and the role of the management accountant.
These are summarised in Table 2. In one of the earliest of these studies, Granlund
and Malmi (2002) explored the impact that ERP systems have on management
accounting practice and the role of the management accountant. Drawing on
extended interviews with ten large Finish companies, Granlund and Malmi (2002)
report that ERP systems have little impact on management accounting practices and
that some techniques, such as ABC and BSC, used in the organizations investigated
were not supported by the ERP system. With respect to the role of the management
accountant, Granlund and Malmi (2002) find that ERP systems have reduced the
amount of routine work related to transaction handling towards more analytical valueadded activities related to managerial control and decision-making.
In later research, Caglio (2003) reported the findings of a case study which
investigated the impact of ERP systems on the role of the management accountant.
Drawing on in-depth interviews with practitioners who were intimately involved in the
implementation of the ERP system at Pharmacom, an Italian medium-sized
pharmaceutical firm, and documentary evidence, Caglio (2003) find that the chief
financial officer (CFO), played an influential role in decisions around the
implementation of the ERP system. The ERP system enabled widespread changes
to take place to the management accountants role with the ERP system playing a
major role in information gathering and generating information. As a consequence,
management accountants have lost some control over their traditional tasks and are
now more focused on analyzing the information coming out of the ERP system in
terms of supporting the decision-making process.
91
Table 2 Empirical research within the area of ES and management accounting which has employed an interpretivist approach
Year
Author
Country
No. of
cases
10
No. of
interviews
16
2002
Granlund & Malmi
Finland
2003
Caglio
Italy
2003
Scapens & Jazayeri
U.K.
2005
Dechow & Mouritsen
2005
Duration of interviews Interviewees

1-2h (each)
Chief financial officers, Controllers, Information technology

managers, Project managers
> 33h (in total)
Accounting personnel, ERP users, Information technology

personnel, Management
1h (each)
Accounting and non-accounting personnel
Denmark
34
Quattrone & Hopper
U.K., Japan,
Belgium, U.S.A.
36
2006
Rikhardsson & Kraemmergaard
Denmark
2006
Sayed
Egypt
23
2007
Granlund
21
2007
Kholeif et al.
Egypt
> 2h (each)
Accounting personnel, Information technology personnel,

Management
2008
Jack & Kholeif
Egypt
> 2h (each)
Financial controller, Management accountants, Management
2008
O Mahony & Doran
2009
Colmenares
Venezuela
> 2h (each)
2009
Grabski et al.
U.K.
12
1h (each)
1-3h (each)
Accounting personnel, ERP users

ERP project managers
Chief financial officers, Chief information officers, Chief
production managers
Accounting personnel, Chief information officer, ERP
implementers, Senior financial officer
Chief financial officers, Chief information officers, Controllers,
Production & Logistics managers, Software consultants
Senior managers
Management accountants, Management consultants,
Information technology managers, Senior Managers
: not acknowledged
92
In the same year, Scapens and Jazayeri (2003) investigated how the implementation
of an ERP system changed management accounting practice as well as the role of
management accountants in a large US-based manufacturer of building materials,
referred to as BM by the researchers. Interviews were conducted with practitioners
involved in the implementation phase of the ERP system and with employees most
affected by its deployment. Scapens and Jazayeri (2003) observe that the ERP
system had a moderate impact on management accounting practice. Specifically, it
increased information visibility, thus making accounting information more readily
available to decision-makers. It also enabled BM to carry out more frequent and
efficient forecasts, and improved the conditions under which standard costing and
actual costing were performed (e.g. input automation). In contrast, the ERP system
was unable to provide all the reports required by BMs management, and, as a
consequence, spreadsheets were often used by management accountants to
organise and report the information produced by the ERP system. The impact of the
ERP system on the role of management accountants was important, as a number of
positive changes in the tasks of these professionals are reported by the researchers.
Most of the routine tasks of management accountants are now completed by the
ERP system or non-accountants, and management accountants are now more
concerned with interpreting the information generated by the ERP system. This
change in emphasis has, however, resulted in the loss of some traditional skills.
These findings largely confirm those reported by Granlund and Malmi (2002) and
Caglio (2003).
In later work, Dechow and Mouritsen (2005) analysed how two large Danish
multinational manufacturing firms attempted to improve management control by
adopting an ERP system. In both firms, the researchers observed that post ERP
implementation, the financial statements were generated more frequently, were more
complete and reliable due to the automated and continuous data reconciliation
afforded by the ERP system. One of the two firms tried to utilise benchmarking
techniques in the ERP environment. However, the ERP system could not effectively
support the measurement of divisional performance. Additionally, management
accounting data could not be properly collected and aggregated due to the
complexity of the ERP system. This finding is in line with that of Granlund and Malmi
(2002) that ERP systems do not effectively support the utilisation of sophisticated
accounting techniques because of the complexity of their architecture. This led
Dechow and Mouritsen (2005) to conclude that the accounting benefits achieved via
the deployment of the ERP system were limited to the consolidation of data.
Quattrone and Hopper (2005) also investigated how two large multinational
manufacturing organizations attempted to improve management control by adopting
an ERP system. Managers who were closely involved in the ERP implementation
were interviewed and relevant documentation was analyzed. The findings of the case
studies show that ERP systems increase information visibility. Prior to ERP
implementation, management accountants were responsible for gathering and
providing information to managers. Post implementation, the ERP system carries out
these tasks. The researchers also indicate that post ERP implementation, tasks,
which were formerly performed by management accountants (e.g. books of
subsidiaries), are now performed by non-accountants through the ERP system.
Quattrone and Hopper (2005) also report that post ERP implementation,
management accountants wanted to utilize benchmarking techniques. However, this
93
was impossible due to the complexity of the ERP system. With respect to
management accounting practice, the ERP system merely automated information
processing confirming the findings of earlier studies (Granlund and Malmi, 2002);
Scapens and Jazayeri, 2003; Dechow and Mouritsen, 2005).
In a later study, Sayed (2006) investigated the impact of ERP systems on the role of
management accountants in a large Egyptian manufacturing company. Drawing on
interviews with key practitioners, Sayed (2006) report that the lack of qualified IT
specialists during the implementation phase of the ERP system affected its
functionality which in turn affected the way the system was used. For example, a
senior accountant within the company commented that accounting personnel relied
on the help menu in order to understand how to perform their tasks in the new
environment. Additionally, during the ERP implementation, there was a high level of
antagonism between the accounting and production personnel regarding control of
the system. The factory manager wanted to have control over the ERP system in
order to improve production control while the accountant function argued that the
ERP system should be under the control of the accounting department as financial
statements are the final output of the system. To overcome this disagreement, the
firms management accountants attempted, and, eventually, succeeded in adapting
the ERP system to meet the needs of both the production and accounting staff.
Sayeds (2006) findings demonstrate that due to the lack of personnel equipped with
appropriate IT skills, management accountants were required to enhance their
technological expertise, and, in the long run, to represent themselves as experts in
extracting the benefits from the ERP system. The author concludes that in a business
environment, where some routine accounting tasks are accomplished by the ERP
system and others are carried out by non-accounting staff, management accountants
should redefine themselves and acquire new skills (e.g. communication skills,
teamwork skills, IT skills, strategic thinking) so that they remain indispensable.
Using a similar methodology to that of Granlund and Malmi (2002), Rikhardsson and
Kraemmergaard (2006) explored the organisational effects of ERP implementations
in five large Danish manufacturing companies and the municipality of Copenhagen.
Drawing on interviews and case descriptions which were written by those
interviewed, the findings of the study suggest that ERP systems promote better
coordination of processes. Specifically, they automated information processing, and,
in the long run, reduced the need for manual inputs by management accountants.
Prior to ERP implementation, management accountants were the gate keepers of
accounting information and were responsible for gathering and providing this
information to decision makers. Post ERP implementation, accounting information is
more freely available to managers. In order to support decision-making, management
accountants now perform value-adding tasks, such as information analysis, scenario
building and information assurance and presentation.
In a later piece of work, Granlund (2007) investigated the impact that ERP systems
have on management accounting practice. Emerging from a comprehensive review
of the related literature, the researcher performed a number of interviews with
specialists operating in the relevant field. Interviews were supported with additional
sources of information such as informal discussions with key practitioners and written
material (e.g. software product descriptions). Granlund (2007) find that ERP systems
are effective in supporting information processing and, as a result, change to some
94
extent the tasks of management accountants. To remain indispensable in their

businesses, management accountants carry out new tasks, such as analysis of
information produced by the ERP system, information system design, software
implementation and maintenance of the ERP system. Furthermore, ERP systems
were not able to support effectively the utilization of sophisticated accounting
techniques because of the complexity of their architecture. As one interviewee
described, his organization had attempted to develop ABC into the ERP system for
two years, but the company finally abandoned the project because substantial
amounts of time and money were required whilst the outcome was uncertain.
Granlund (2007) argues that the changes in the structure of ERP systems, which
have to take place for the support of sophisticated accounting techniques, may cause
serious problems in business processes such as managerial reporting.
In the same year, Kholeif et al. (2007) investigated the failure of an ERP project in an
Egyptian company, called AML. Interviews, site visits, and documentary evidence
were used to collect data. Since AML is a state-owned enterprise, they had applied
the Uniform Accounting System introduced in 1966 by the Egyptian control
authorities for preparation of the National Plan. In terms of this system, accounts
are classified in homogeneous classes in a manner that assists in preparing national
accounts, as well as satisfying the needs of the traditional financial and cost
accounting (Kholeif et al., 2007, p.9). In order to modernize its information systems,
AML decided to invest in an ERP system. The ERP system was customized to be
compliant with the Uniform Accounting System. However, it was not possible achieve
complete conformity with the existing organisational system. Two of those
interviewed characterized the ERP system as a highly complex information system
which could not be adapted to the specific needs of the organization. As a result,
neither management accounting practices or the role of management accountants
changed as a result of the ERP implementation.
In later research, Jack and Kholeif (2008) examined the effects of a failed ERP
implementation on the role of management accountants in an Egyptian company,
IMC. The company was in charge of a programme sponsored by the European Union
(EU) which aimed to promote the economic transition of Egypt from a central
planning to a market oriented economy. To overcome the constraints of their existing
system, IMC decided to implement an ERP system with the finance and distribution
modules initially installed. Under the EU order, a controller and an IT manager at IMC
undertook to build a web-based custom system for managing the budget. The system
was designed to trace requisitions and contracts and automatically adjust budget
lines using the intranet. Both practitioners left IMC before completing the
development of the new system. As a consequence, the interaction between the
web-based custom system and the ERP system was poor because of the low level of
integration between the two systems. This issue was addressed by customizing the
ERP system so it was in alignment with the needs of the organization. However, this
resulted in the development of a conventional accounting information system. As a
result, Jack and Kholeif (2008) found the neither management accounting practices
or the role of management accountants changed as a result of the ERP systems.
O Mahony and Doran (2008), in later research, appraised the impact of an ERP
implementation on the role of management accountants in a large multinational
manufacturing company. The researchers conducted interviews with five
95
management accountants, a senior budget analyst, a senior financial analyst, a

senior manufacturing analyst, a budget analyst and an accounting analyst. Similar to
earlier research, they report that the ERP system enabled the management
accountants to be relieved to a large extent from information processing activities
and become more focused on information analysis to support decision-making.
O Mahony and Doran (2008) also attempted to assess whether ERP systems
provide an accounting role to non-accountants. Similar to earlier studies (Scapens
and Jazayeri, 2003; Quattrone and Hopper, 2005; Sayed, 2006), the researchers
found that traditional accounting tasks, such as reporting and journal bookings, are
now performed by non-accountants
Replicating Spathis and Constantinidess (2003) study, Colmenares (2009) examined
how the implementation of an ERP system influenced the management of accounting
information in a large Venezuelan firm. Colmenaress (2009) findings concur with
those of Spathis and Constantinides (2003) which suggest that ERP systems
facilitate the integration of accounting applications, increase the flexibility of
information generation, improve the quality of financial reports and aid decision
makers through provision of timely and reliable accounting information.
In the most recent interpretivist research, Grabski et al. (2009) investigated the
relationship between ERP systems and management accountants in seven large UK
organizations. The main objective of their research was to ascertain whether there is
an association between the level of success of ERP implementations and the extent
of change in the role of management accountants. The case study organizations
comprised those who had experienced successful and unsuccessful ERP
implementations. A number of findings were reported. First, the more successful an
ERP implementation, the more considerable the changes that take place to the role
of the management accountant. For example, in a successful ERP environment,
management accountants focus on information analysis and interpretation in order to
aid decision-making. Secondly, the participation of management accountants in the
implementation of an ERP system is critical to its success. As the researchers point
out, in the three organisations which experienced a very successful ERP
implementation, the management accountants had been involved in all phases of
ERP implementation. In the two companies which had a less successful ERP
adoption, the participation of management accountants had been limited to the final
phase of implementation only. Finally, in a similar vein to Sayeds (2006) study,
Grabski et al. (2009) suggests that management accountants need to acquire new
skills, including IT, interpersonal, leadership, decision-making, analytical and
planning skills in order to meet the requirements of their new roles.
3.4. Summary of Interpretivist Empirical Research
The review of interpretivist research supports the first conclusion drawn from the
review of positivist empirical studies, namely that ERP systems appear to have
predominantly driven transaction-oriented changes in management accounting such
as automation in information processing. As a result, management accountants may
lose some control over their traditional tasks. The review of interpretivist research
also corroborates the second conclusion drawn from the review of positivist research
that ERP systems appear to be weak in driving strategic-oriented changes in
96
management accounting. Specifically, there is evidence that ERP systems reinforce

the use of traditional accounting practices rather than enabling the introduction of
sophisticated accounting techniques. The review of interpretivist research also finds
that ERP systems are not sufficient in terms of enhancing reporting (e.g.
development of cost reports), and, as a consequence, spreadsheets are often used
by management accountants in order to report relevant information to decision
makers.
The review of interpretivist research identifies independent variables which may
further explain the relationship between ERP systems and management accounting,
and have not been tested in large research samples. For example, Grabski et al.
(2009) find a positive relationship between the participation of management
accountants in ERP implementation and the extent of change in their role.
Furthermore, Caglio (2003) reported the important of the CFO in ERP
implementations. This suggests that control of an ERP implementation may be
regarded as an independent variable which influences the extent of management
accounting change. Some further support for this is provided by the findings of
Dechow and Mouritsen (2005) and Sayeds (2006). A further explanatory variable
which may influence the impact that ERP systems have on management accounting
practices and the role of management accountant is the level of IT skills of
management accountants. In the case study conducted by Caglio (2003),
management accountants focused not only on the analysis of the information
generated from the system post ERP implementation, but also on its maintenance
and development. Caglio (2003) suggested that management accountants should
enhance their IT competencies in order to carry out these tasks effectively. Sayed
(2006) also shows that with the acquisition of IT skills, management accountants
were able to represent themselves as experts in terms of achieving the benefits of an
ERP implementation. Finally, the review of research studies suggests that the level of
complexity of an ERP system should also be a relevant independent variable. In
interpretivist works (e.g. Granlund and Malmi, 2002; Dechow and Mouritsen, 2005;
Quattrone and Hopper, 2005; Kholeif et al., 2007; Granlund, 2007), where ERP
systems were deemed by the interviewees to be very complex information systems,
the management accounting benefits were limited to the transactional level. Although
there were endeavors to utilise sophisticated accounting techniques, these
techniques could not be supported effectively by the ERP system because of the
complexity of its architecture.
3.5. Empirical Research Combining Positivism and Interpretivism
To date, only one study within the research area of ES and management accounting
has combined positivist and interpretivist research methods, namely a survey and
case study method. Newman and Westrup (2005) conducted a survey of UK CIMA
management accountants and a series of case studies involving 34 interviews in
manufacturing firms (seven in the UK and two in Italy) in an attempt to understand
the implications that ERP systems have for management accountants. Using 122
responses, the majority of the respondents (83%) indicated that the management
accountants experienced positive changes as a result of the advent of an ERP
system. The findings also suggest that post ERP implementations management
accountants focus on the analysis of information produced by the ERP system in
97
order to support decision-making (Doran and Walsh, 2004; Jean-Baptiste, 2009;

Sangster et al., 2009; Newman and Westrup, 2005). Hence, they conclude that ERP
systems may transform management accountants into business advisers. Newman
and Westrup (2005) also report that management accountants lose some control
over their traditional tasks as a result of ERP implementation. In addition,
management accountants were able to retain overall control over the ERP system.
This finding reinforces the possible influence of the independent variable control of
ERP implementation which was identified through the review of interpretivist studies.
The findings of the case studies undertaken by Newman and Westrup (2005) largely
corroborate the results of their survey. These indicate that when an ERP system has
been implemented, management accountants are free from routine tasks enabling
them to focus on information analysis and interpretation in order to advise decision
makers. In other words, management accountants acquire the role of business
advisers. The authors also suggest that enhanced IT skills are one of the main
abilities required by management accountants in an ERP environment. Finally, the
findings of their case studies lead Newman and Westrup (2005) to confirm the
findings from earlier studies (Granlund and Malmi (2002) and Scapens and Jazayeri
(2003)) that ERP systems are unable to facilitate the development of reports in an
appropriate manner because of their immense complexity. As a consequence,
management accountants often use separate systems in the form of spreadsheets to
present the information produced by the ERP system.
4. Discussion and Conclusions

At a general level, what can be inferred from the review of the extant empirical
research on ES as it interrelates with management accounting is that ERP systems
appear to exert a significant influence on the transactional aspect of management
accounting, but appear to have a rather moderate impact at a strategic level. This
perception is in line with that of Brignall and Ballantine (2004) that ERP systems have
benefited their adopters more with respect to transactional efficiency, and less so
with respect to strategic planning.
The first major finding to emerge from the literature review is that ERP systems can
make accounting information more comprehensive and reliable, and can increase
flexibility of its generation and provision. The second major finding is that post ERP
implementation, management accountants may lose some control over their
traditional activities, as tasks such as information gathering and provision may be
carried out by the ERP system and non-accountants. As a result of ERP
implementation, management accountants are more likely to be involved in valueadding activities, such as information analysis and interpretation and management of
the ERP system. Therefore, it can be inferred that ERP implementations have the
potential to upgrade the role of the management accountant to that of business
adviser.
The literature review also suggests that due to their transactional efficiency, ERP
systems have generally reinforced the use of traditional management accounting
practices and made them more integrated, detailed, accurate, automated and timely.
98
Conversely, it may be deduced that ERP systems do not effectively support the
utilisation of sophisticated accounting techniques within organizations. Although the
results of several surveys suggest that post ERP implementations, management
accounting techniques such as ABC, target costing, quality costing, the BSC and
benchmarking, were introduced, the overwhelming majority of these techniques were
adopted by only a small number of ERP adopting organisations. A general finding
arising out of the review of interpretivist studies is that ERP systems do not enable
the utilisation of sophisticated accounting techniques because of the immense
complexity of their architecture. For the same reason, ERP systems often provide
insufficient information to facilitate the development of managerial reports (e.g. cost
reports), and, as a result, management accountants are forced to use other systems
such as spreadsheets in order to present the information produced by the ERP
system to decision makers.
The literature review has provided a picture of the changes that may occur to
management accounting practices and the role of the management accountant post
ERP implementation. However, it can be argued that the relationship between ERP
systems and management accounting is still obscure. Indeed it has been suggested
that research on ES as it interrelates with management accounting is at an early
stage of development (Arnold, 2006; Stefanou, 2006; Berry et al., 2009; Granlund,
2011). As a result, Sutton (2006) argues that we really need to move to the next
stage with the development of more generalized theories that help us to understand
the phenomena in a more generalized fashion (p.3). As the literature review
indicates, in order to proceed to the next stage we need to understand better under
what conditions ERP-related changes in management accounting take place and
what the independent variables are in relation to this. As noted in the beginning of
this paper, these are variables which exert influence on the extent of change in
management accounting practice and on the role of the management accountant
resulting from ERP implementations.
In an earlier review of the related literature, Rom and Rohde (2007) concluded that
ERP systems cannot alone drive revolutionary changes in management accounting,
such as strategic-oriented changes including greater adoption of sophisticated
accounting techniques. Rather, ERP systems can simply facilitate such changes.
The current literature review has identified the following five independent variables
which may drive management accounting change: control of ERP implementation,
level of complexity of ERP system, level of IT skills of management accountants,
level of sophistication of management, and use of a BI system as ERP
superstructure. Additional independent variables, which do not result directly from the
literature review, but may exert influence on the extent of change in management
accounting practice and in the role of the management accountant resulting from
ERP implementations, are: cost of ERP implementation, length of the time the
system has been operational, brand of ERP system, number of implemented ERP
modules, number of implemented BI modules, implementation of BI financial module,
implementation of a customer relationship management system, implementation of a
supply chain management system, company size and sector of economic activity.
Given that limited previous research has investigated the impact of these variables,
accounting researchers should focus on these issues in order to enhance our
understanding of the relationship between ES and management accounting.
99
The present review suggests that previous empirical research at the interface of ES
and management accounting has tended to focus on describing changes in
management accounting practice and in the role of the management accountant
resulting from ERP implementations rather than focusing on carefully analyzing and
understanding these changes. Whilst researchers have indicated how ERP systems
may impact on management accounting practice and on the role of the management
accountant, they have largely neglected to consider the explanatory variables of
these impacts. To date, there is a lack of research which has attempted to provide a
sufficient explanation for the differences among ERP adopting firms with regard to
the perceived management accounting changes of ERP implementations. Although
recent studies (e.g. Spathis, 2006; Grabski et al., 2009; Sangster et al., 2009) have
increased our understanding of the relationship between ERP systems and
management accounting, substantially more research is needed in order to draw
valid conclusions on this subject.
In this paper, a number of independent variables which may exert influence on the
extent of change in management accounting practice (i.e. first dependent variable)
and in the role of the management accountant (i.e. second dependent variable)
resulting from ERP implementations have been proposed. It is believed that the
investigation of the relationship between pertinent variables will help academics and
practitioners to achieve a better understanding of the impact that ES have upon
management accounting. In order to gain more valuable insights into this issue,
future research might adopt existing information systems theories (e.g. diffusion of
innovations theory, flow theory, technology acceptance model, theory of planned
behavior) as the principle theoretical lens through which to investigate the
phenomena under consideration. However, caution should be applied in theory
selection, as there are information systems theories (e.g. contingency theory, agency
theory, transaction cost economics) which while providing some valuable insights
into the area, they seem to push research into questions and problems that are many
times far from the everyday practice of accountants (Granlund, 2011, p.6). Future
work should seek to develop a research model which will integrate the variables
(independent and dependent) identified in this paper with mediating variables used in
existing information systems theories.
100
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A Literature Review On The Impact of Enterprise Systems On Management Accounting

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8thInternational Conference on Enterprise Systems, Accounting and Logistics (8th ICESAL 2011)

11-12 July 2011, Thassos Island, Greece

A Literature Review on the Impact of Enterprise Systems

Department of Accounting, University of Ulster, U.K.

vakalfotis@gmail.com, 3joan.ballantine@ulster.ac.uk, 4ap.wall@ulster.ac.uk

operations (Seah et al., 2010). BI systems are composed of three complementary

Figure 1 ERP integrated BI environment

on the extent of change in management accounting practice and in the management

To provide a comprehensive review of previous empirical research within the area

Review of academic databases (ABI/Inform Global; Business Source Premier;

Review of the accounting information systems journals (Intelligent systems in

The review of academic databases (ABI/Inform Global; Business Source Premier;

Sample (usable responses)

Accounting personnel, Chief financial officers

Spathis & Constantinides

Postal, fax, e-mail

Accounting personnel, Accounting information systems personnel,

Doran & Walsh

Spathis & Constantinides

Information department staff

Spathis & Ananiadis

ERP users from the accounting and other financial departments

Jackling & Spraakman

Postal, web, telephone

Chief financial officers

Rom & Rohde

Chief financial officers

Postal, fax, e-mail

Accounting personnel, Accounting information systems personnel,

212 IMA members/Certified

implemented. Furthermore, the evidence provided by Spathis and Constantinides

Overall, it can be concluded from Spraakmans (2005) findings that ERP

accounting practices rather than enabling the use of sophisticated accounting

of success of an ERP implementation is not significantly related to the extent of

tasks are performed and greater adoption of sophisticated accounting techniques.

Granlund & Malmi

Scapens & Jazayeri

Dechow & Mouritsen

Duration of interviews Interviewees

Chief financial officers, Controllers, Information technology

> 33h (in total)

Accounting personnel, ERP users, Information technology

Accounting and non-accounting personnel

Quattrone & Hopper

Rikhardsson & Kraemmergaard

Accounting personnel, Information technology personnel,

Jack & Kholeif

Financial controller, Management accountants, Management

O Mahony & Doran

Accounting personnel, ERP users

extent the tasks of management accountants. To remain indispensable in their

management accountants, a senior budget analyst, a senior financial analyst, a

management accounting. Specifically, there is evidence that ERP systems reinforce

order to support decision-making (Doran and Walsh, 2004; Jean-Baptiste, 2009;

4. Discussion and Conclusions

Dechow, N. and Mouritsen, J. (2005), Enterprise resource planning systems, management

Rom, A. and Rohde, C. (2007), Management accounting and integrated information

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