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    Murali R: Personal Summary

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    Leslie Wright
    Murali R has over 8 years of experience as a branch manager at City Union Bank, currently managing a branch with Rs. 370 crores in business. He is looking for a manager position at an ambitious and reputed bank. As a branch manager, his responsibilities included motivating employees, marketing products, maintaining procedures, achieving targets, and managing day-to-day operations. Previously, he worked as a clerk at City Union Bank for 18 years, advising customers and achieving recovery targets. He has comprehensive knowledge of banking products, regulations, and customer relationship management.

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    Murali R: Personal Summary

    Uploaded by

    Leslie Wright
    99 views2 pages
    Murali R has over 8 years of experience as a branch manager at City Union Bank, currently managing a branch with Rs. 370 crores in business. He is looking for a manager position at an ambitious and reputed bank. As a branch manager, his responsibilities included motivating employees, marketing products, maintaining procedures, achieving targets, and managing day-to-day operations. Previously, he worked as a clerk at City Union Bank for 18 years, advising customers and achieving recovery targets. He has comprehensive knowledge of banking products, regulations, and customer relationship management.

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    Murali R has over 8 years of experience as a branch manager at City Union Bank, currently managing a branch with Rs. 370 crores in business. He is looking for a manager position at an ambitious and reputed bank. As a branch manager, his responsibilities included motivating employees, marketing products, maintaining procedures, achieving targets, and managing day-to-day operations. Previously, he worked as a clerk at City Union Bank for 18 years, advising customers and achieving recovery targets. He has comprehensive knowledge of banking products, regulations, and customer relationship management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    99 views2 pages

    Murali R: Personal Summary

    Uploaded by

    Leslie Wright
    Murali R has over 8 years of experience as a branch manager at City Union Bank, currently managing a branch with Rs. 370 crores in business. He is looking for a manager position at an ambitious and reputed bank. As a branch manager, his responsibilities included motivating employees, marketing products, maintaining procedures, achieving targets, and managing day-to-day operations. Previously, he worked as a clerk at City Union Bank for 18 years, advising customers and achieving recovery targets. He has comprehensive knowledge of banking products, regulations, and customer relationship management.

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    © All Rights Reserved
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    of 2

    MURALI R

    26,1st main road, Sai Nagar Annex, Chinmaya Nagar,


    Virugambakam, Chennai-92
    Tel: 044 24791844
    Mobile: 9380286564
    Email: amruthamurali2000@gmail.com
    PERSONAL SUMMARY
    Having over 8 years of managerial experience as a branch manager in a branch with business of
    Rs.370 crores . Possessing the required leadership and dynamism necessary to provide a quality
    service to the customers with personalised approach. Comprehensive knowledge of the banking
    industry and its procedures. Currently looking for a suitable Manager position with a progressive,
    ambitious and reputed bank.
    CAREER HISTORY
    BRANCH MANAGER CITY UNION BANK
    September 2007 - present
    In charge of the financial operations, insurance products and employees of the branch. Motivating
    and leading branch staff to deliver exceptional customer services. Working hard to bring in new
    customers and improve the bank's business to reach the expectation of the management.

    Identifying the needs of customers to provide best service possible

    Working hard to market banks products such as Loan products,Liability products and
    Bank assurance and Technology products.

    Monitoring customer accounts for deepening relationship.

    Maintaining the system and procedures within the branch as per bank's policy.

    Studying the activities of the competitor

    Managing the day to day running of the branch

    Achieving targets set by the management in all parametres.

    Convening customers meet periodically to review the market trend.

    Leading and motivating the bank staff to reach specific goals

    Periodical visits of VIP customer.

    CLERK CITY UNION BANK


    April 1989 - August 2007
    Aimed to treat the bank customers with honesty and transparency and to offer them clear advice
    by recommending only those products that suit our customers' needs.

    Worked on all the departments of the main branch of the bank

    Worked on the recovery department of the bank and achieved the desired target within
    short span of time

    Attended head office for meetings, conferences and budgeting

    Dealt with escalated customer queries and complaints

    Advised customers on the banks core products

    Inspired fellow workers to not only hit targets but deliver great service

    Analysed branch management information and reports

    Reported regularly to regional development manager and head office

    PROFESSIONAL EXPERIENCE
    Banking

    Having excellent working knowledge of banking products like mortgages, insurance,


    current accounts etc.

    Comprehensive knowledge of banking sector regulatory and legal requirements

    Experience of data mining and large-scale customer database data interrogation and
    manipulation

    Monitoring major advances with constant follow up to avoid slippage of NPA

    Ability to plan and deliver effective sales strategies

    Arranging networking events with local businesses by representing the bank and
    promoting its services and products

    Accepting overall responsibility of all the products of the bank

    Managing

    Possessing the ability to build strong business relationships with individual and corporate
    clients

    Capable of making effective decisions

    Having good experience of business operations

    In depth knowledge of competitors and their products and services

    Having high levels of integrity and honesty

    Experience of leading a branch-based financial and marketing team

    Excellent customer management skills

    Working hard to ensure customer satisfaction

    KEY COMPETENCIES AND SKILLS

    Leadership skills

    Customer retention

    Negotiating skills

    International banking

    Allocation management

    Business modelling

    Customer relations

    Corporate banking

    ACADEMIC QUALIFICATIONS
    Certified Associate of Indian Institute of Bankers(CAIIB)
    Master of Science in Physics(M Sc - Phsyics)

    PERSONAL DETAILS
    Date of Birth
    : 20-03-1964
    Languages Known : Tamil, English and Hindi

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