Scribd
Upload
38 views

HTTPS://WWW Scribd Com/doc/98722367

This document discusses teams and teamwork. It defines a team as a collection of people who regularly interact to pursue common goals. Teamwork is the process of people actively working together to accomplish common goals. There are various types of teams discussed, including formal groups, informal groups, committees, project teams, cross-functional teams, employee involvement teams, virtual teams, and self-managing work teams. Effective teams achieve high levels of task performance and member satisfaction while maintaining viability. Key factors that influence team effectiveness include the nature of the task, organizational setting, team size, and membership characteristics. Stages of team development include forming, storming, norming, performing, and adjourning.

Uploaded by

Jorish Paidestro
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
38 views

HTTPS://WWW Scribd Com/doc/98722367

This document discusses teams and teamwork. It defines a team as a collection of people who regularly interact to pursue common goals. Teamwork is the process of people actively working together to accomplish common goals. There are various types of teams discussed, including formal groups, informal groups, committees, project teams, cross-functional teams, employee involvement teams, virtual teams, and self-managing work teams. Effective teams achieve high levels of task performance and member satisfaction while maintaining viability. Key factors that influence team effectiveness include the nature of the task, organizational setting, team size, and membership characteristics. Stages of team development include forming, storming, norming, performing, and adjourning.

Uploaded by

Jorish Paidestro
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 32

Teams and Teamwork

Chapter 17

Team
Collection of people who regularly interact
to pursue common goals.

Teamwork
The process of people actively working
together to accomplish common goals

Team and teamwork roles for managers


Team Leader serving as the appointed head of a

formal work unit.


Network facilitator serving as a peer leader an

network hub for a special task force.


Team member serving as a helpful contributing

member of a project team.


External coach serving as the external convener or

sponsor of a problem-solving team staffed by others.

1. More resources for problem


solving
2. Improved creativity and
innovation
3. Improved quality of decision
making
4. Greater commitments to tasks
5. Higher motivation through
collective action
6. Better control and work
discipline
7. More individual need satisfaction

1. Social Loafing
2. Personality conflicts.
3. Individual differences in
work styles.
4. Ambiguous agendas.
5. Ill-defined problems.
6. Poor readiness to work.

Lack of motivation.
Conflicts with other
deadlines or priorities.
Lack of team organization
or progress.
Meetings that lack purpose
or structure.
Members coming to
meetings unprepared.

Synergy
The creation of a whole that is
greater than the sum of its parts.

Formal groups
Teams that are officially recognized and
supported by the organization for
specific purposes.
Specifically created to perform essential
tasks.
Managers and leaders serve linking
pin roles.

Informal groups
Not recognized on organization charts.
Not officially created for an organizational
purpose.
Emerge as part of the informal structure and from
natural or spontaneous relationships among
people.
Include interest, friendship, and support groups.
Can have positive performance impact.
Can help satisfy social needs.

Trend in The Use of Teams

Committees
People outside their daily job assignments work
together in a small team for a specific purpose.
Task agenda is narrow, focused, and ongoing.

Projects teams or task forces


People from various parts of an organization work
together on common problems, but on a
temporary basis.
Official tasks are very specific and time defined.
Disbands after task is completed.

Guidelines for managing projects and task forces:


1. Select appropriate team members.
2. Clearly define the purpose of the team.
3. Carefully select a team leader.
4. Periodically review progress.

Cross-functional teams
Members come from different functional units
of an organization.
Team works on a specific problem or task
with the needs of the whole organization in
mind.
Teams are created to knock down walls
separating departments.

Employee involvement teams


Groups of workers who meet on a regular
basis outside of their formal assignments.
Have the goal of applying their expertise and
attention to continuous improvement.
Quality circles represent a common form of
employee involvement teams.

Virtual teams
Teams of people who work together and
solve problems through largely computermediated rather than face-to-face
interactions.
Sometimes called
Computer-mediated groups
Electronic group networks

Potential advantages
of virtual teams:
Savings in time and
travel expenses.
Minimization or
elimination of
interpersonal
difficulties.
Ease of expansion.

Potential problems of
virtual teams:
Difficulty in
establishing good
working relationships.
Depersonalization of
working relationships.

Self-managing work teams


Teams of workers whose jobs have been
redesigned to create a high degree of task
interdependence and who have been given
authority to make many decisions about how
to do the required work.
Also known as autonomous work groups.

16

How Teams Work

Eective teams
Achieve and maintain high levels of task
performance.
Achieve and maintain high levels of member
satisfaction.
Retain viability for the future.

Resource input factors that influence group


process in the pursuit of team eectiveness:
Nature of the task.
Organizational setting.
Team size.
Membership characteristics.

Team Effectiveness =
Quality of Inputs + (Process Gains - Process Losses)

Open model system for team eectiveness

Stages of team development:


Forming initial orientation and interpersonal
testing.
Storming conflict over tasks and ways of working
as a team.
Norming consolidation around task and operating
agendas.
Performing teamwork and focused task
performance.
Adjourning task accomplishment and eventual
disengagement.

Norms
Behavior expected of team members.
Rules or standards that guide behavior.
May result in team sanctions.

Performance norms
Define the level of work effort and
performance that team members are
expected to contribute to the team task.

Task and Maintenance Roles


Task Activity
An action taken by a team member that directly
contributes to the groups performance purpose.

Maintenance Activity
An action taken by a team member that supports
the emotional life of the group

Distributed leadership
When all members of a team contribute helpful
task and maintenance behaviors.

Communication networks
Decentralized
Centralized
Restricted

Decision Making In Teams

Methods of team decision making:


Lack of response
Authority rule
Minority rule
Majority rule
Consensus
Unanimity

Good Luck on the QUIZ!


;)

You might also like