Oxygen Participant Guide Session 4
Oxygen Participant Guide Session 4
Oxygen Participant Guide Session 4
Session Four
Great Communication:
Love, Respect, and Empathy
In the last chapter, we looked at how each of us is wired uniquelyso much so that our personality
differences can make us feel like we are from different countries. Some of us may feel like were from
different planets!
We noted that people from different countries speak different languages. They have different customs,
different cultures and perspectives. And thats not just true about personalities. The same is true of how
we give, receive, and communicate the language of love.
If youve been with your partner any length of time, you know by now that real love takes real work
to maintain it. A young Hollywood starlet was recently quoted in a national magazine, saying, If you
really love someone, you shouldnt have to work at it. If thats the prevailing mindset in our culture,
no wonder our divorce rates are as high as they are! The reality is, if you really love someone, you will
do everything in your power to demonstrate itand to make it last.
The backbone of any relationship is communication. Effective communication is more than just words,
many times our actions communicate more poignantly. Values and commitment should be followed
up with action. Good communication includes many things:
Talking
Listening
Freely expressing thoughts, opinions, and feelings
Honestly and respectfully giving and receiving feedback
Understanding and being understood
Demonstrating selfless love
Recognizing and receiving expressions of love and affection
Copyright 2011 Stronger Families. All rights reserved.
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Developing Empathy
If you do not know a great deal about how your partner was raised and the nature (and quality) of his/
her primary relationships, now is a great time to learn. You may not always like how your husband or
wife behaves under stress or in a crisis. But when you understand why he or she is reacting or behaving
in a certain way, you can better communicate with him or her to find a solution.
To really understand a persons patterns and past, you need to step back from the urge to judge and
criticize. Instead, learn to empathize.
Well say it again, just for emphasis: EMPATHIZE, not CRITICIZE!
The difference between sympathy and empathy is this: sympathy=compassion for someones situation;
empathy=understanding and relating to someones emotions and feelings; reaching inside yourself to
feel what the other person is feeling.
empathy
noun \em-p-th\
1: the action of understanding, being aware of, being
sensitive to, and vicariously experiencing the feelings,
thoughts, and experience of another without having the
feelings, thoughts and experience fully communicated
in an objectively explicit manner.
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THE ROOTS
The Feeder Roots in your marriage are the results of the seeds you have
sown into your relationship. These are the values and communication
patterns/behaviors you have accumulated and incorporated into your life and
relationships, based on such things as your personality, heart motivation, and
ability to empathize. These give your relationship the oxygen it needs and are
what continues to spur growth in your marriage.
The Anchor Roots in your marriage are how YOU came to be. These are
your foundation and family of originyour learned relationship patterns.
As we all know, past and patterns vary greatly for each person. Some people
may have had a stable, loving environment; others may have had a volatile
environment growing up where anger, lack of stability, and, for some, even
abuse occurred. No matter what your upbringing, it is important to realize
how those experiences have impacted your life and are impacting your marriage today. Every family has specific modes of operation and its own unique
functions and dysfunctions. The important thing to understand is that these
roots do affect your marriage and family now.
Investment Roots are secondary roots that provide extra support and
nutrients. For someone who has faced tough issues or did not have the
easiest of childhoods or family systems, Investment Roots are crucial to the
success of your marriage. Taking time to work through past hurts and be
present in the moment will help you be even more effective in your current
relationship. The more we understand about where we have come from,
the better perspective we have.
This brings us to the most amazing and exciting part of the tree root system:
the Wounded Root (i.e., adventitious root). Horticulturalists claim that
these roots grow due to injury in the root system. We have all heard the old
saying, What doesnt kill you makes you stronger; apparently trees feel the
same way. They turn their injury into strength. This is also a key to creating
the lasting relationship we want and deserve.
The
problem with communication
is the illusion that it has been accomplished.
~George Bernard Shaw
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A powerful resource for looking at your upbringing and recognizing the impact it has in
your current relationship is the book How We Love by Milan and Kay Yerkovich. We strongly
recommend this as a resource for your relationship. If your childhood was especially tumultuous we would suggest going through it with a counselor or trusted friend/advisor. The
more we know and understand about our history, the greater perspective we will have as
we move into our future. Making sure you have a solid root system will ensure that when
the storms comeand we all know they willyour marriage will be the tree that is still
standing despite the odds: big, beautiful, and strong!
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As poor listeners, we tend to interrupt, wait for openings to make a counter point, and think about
what we will say when the other person finishes talking. (Does this sound familiar?)
Listening with empathy is a learned skill, not something we develop automatically. The two crucial
ingredients we need to develop are:
UNDIVIDED
ATTENTION:
EMPATHY:
Most of us tend to add our own agenda to what is said or change its meaning altogether. But when
we do this, we are not offering our partners the courtesy of truly listening to what they say. This goes
back to the its all about me problem mentioned earlier. We all suffer from it. The key is learning
to get over it in the best interests of our partnerand our relationship.
Its been said that the greatest impediment
to good listening is our self-interest and selfprotective mechanisms. So heres an exercise
to help with that: Instead of listening to look
for openings to get your own point across,
be willing to listen solely to understand what
your partner thinks, means, and feelsNOT to
judge, rebut, advise, or contradict.
Make a choice to silence your critical voice and
focus entirely on what your partner is trying to
tell you. You may find yourself hearing things
you never allowed yourself to hear before.
Learn to identify with what your partner is feeling, even if its not your own experience. Thats
part of good communication. And its an essential part of demonstrating authentic love.
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Stuck?
Hey Kate, can we sit down and talk for a few minutes tonight? I have some things
to share regarding how Ive been feeling lately.
Yeah, lets talk right now. Whats up?
Kevin
Well, lately I dont feel valued for the work I put in to take care of our family. I feel
like I only hear about what Im not doing right.
Kate
I think you are saying that you feel like I am taking you for granted and that I dont
value what you do for us.
Kevin
Yes, and it hurts to be told what Im not doing right rather than what I am doing to
support us.
Kate
Kevin
No, that is not what I said. I know you love me and I dont see you as a nag, but I do
feel like I could use more appreciation and respect for what I do offer.
Kate
OK. I hear you saying that you need more encouragement, appreciation, and respect
in what I am saying to you.
Kevin
Yes, thank you for hearing me. Thats all for me. What are YOU feeling?
(Now its Kates turn to share)
Kate
Kevin
Kate
Kevin
You feel like I am not valuing you and that I am focused on work.
Yes, and I guess this has impacted what I am communicating with you. I am really
tired.
You are tired and feel like my work is more important than you.
Kate
Yes, I am very tired but no, I do not feel like your work is more important than me.
More so, its that you seem to give it more attention than you give me.
Kevin
Kevin: You make a good point. I have been really busy lately, I can see how your
feelings could get hurt.
Kate
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I have been feeling very taken for granted lately. I am here all day with the kids and
I feel like work is the only thing that you care about.
I think this may be why I have been negative lately; I really miss you. Thats all.
Copyright 2011 Stronger Families. All rights reserved.
As you can see, Kate and Kevin took a frustrating situation and were able to make their communication come full circle by sharing, listening, and empathizing with each other.
In the end, a deeper issue was revealed. Kevin had no idea that his work and how busy he is was making Kate feel lonely. And Kate didnt realize that her frustration was coming out so strongly toward
Kevin in her communication. This is the beauty of the Couplelogue!
Important Tips for Using the Couplelogue Model:
Talk about yourself (your experiences, and your feelings), use I rather than you statements. (i.e.,
I feel like Im not important when I dont hear from you at all during the day rather than You
never call me.)
If the listeners response or body language is making you uncomfortable, speak up honestly about
what you are seeing and how it makes you feel. For example, Im not feeling safe because your
tone of voice sounds angry and defensive.
If you start to feel angry yourself, excuse yourself for a time-out. Dont resort to name-calling
or accusing. This is never acceptable in any communication. Learn to walk away and compose
yourself if you feel those emotions rising up in you.
Use feeling words to help explain your experience. (See page 107 of the Appendix for a list of feeling words you might use.)
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Make some guesses as to what the speaker is or was feeling. Try to identify feelings in one word (e.g.,
angry, confused, sad, upset) If your guess entails more than one word, it is probably a thought, not a
feeling. For example, You feel you dont want to go with me is a thought and not a feeling.
Dont be overconfident in your empathy. One never knows for sure what another person is feeling!
Its always wise (and humble and respectful) to check out your guesses by saying:
Is that what you are/were feeling?
The goal is for the listener to reflect and relate personally to the speakers message, thoughts,
and feelings. When the speakers complete message is transmitted and understood, the process is
reversed. The listener has the opportunity to be the speaker, and it is the speakers turn to be the
listener.
Part 1:
Mirroring
(The Listening Level)
Part 2:
Validation
(The Thought Level)
Part 3:
Empathy
(The Feeling Level)
Final Result:
You will be poised to experience greater
healing and increased intimacy as a couple.
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As you learn to understand and relate to one another with empathy, based on your country, your
Countryrules,
residents
are Three
all about:
it need
doneto remember something
motivations,Control
your relational
and your
Rs,Getting
you both
VERY important: These principles you are learning are meant to help you understand, love, and serve
Their Greatest Need: To be appreciated
one another. They are not for the purpose of manipulating the other person to accommodate you,
but rather to help
you learn
to modify
your own behaviors to accommodate him or her. In essence,
Favorite
Vehicle:
Bulldozer
you are learning to speak the same language so you can hear, understand, and bring reassurance
Favorite Environment: Conducting the orchestra, always in the lead and usually running th
to one another.
getfor
it done,
appreciate,
accomplish,
achieve
When each of Language:
you does thisGrasp,
selflessly,
the benefit
of the other,
the results
will be transformational.
Well talk more
about
that Impatient
in a later chapter.
But but
for now,
simply intense,
keep it inquick
mind words,
that being
otherTheir
voice:
tone, talk
not listen,
abrupt
and to the poin
centered in this process will put more Oxygen back into your relationship than you ever dreamed
possible.
At their best: Born leader, tons of confidence, goal setter, independent, bold, quick to action
theirtoworst:
Bossy,
demanding,
know itthink
all, arrogant,
quick-tempered
Here are someAtthings
keep in
mind impatient,
about how the
various countries
and respond
that will
help you communicate more empathetically and selflessly:
How To Respond to Control Country
Be firm and direct
How to
Respond
Focus to
onControl
actionsCountry
and goals
Be firm and direct
on
Caring
confrontation
may be necessary
Focus
actions
and goals
their attention
Caring confrontation
may be
necessary to get their attention
How to
Relate
to Control
Be brief
and toCountry
the point
Be brief and to the point
Explain
togoals
achieve goals
Explain
how to How
achieve
Allow them time to consider your
Allow them time to consider your ideas
ideas
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elationship
thequestions
Perfect Country
Allow
freedomwith
to ask
How to Respond to Perfect Country
em involves
change,
we shouldnt expect them to make a
relate
to Perfect
Country
Beabout
specific
allow them time to think
it. and accurate
allowance
for initialmanner
response
Answer
questions in aMake
patient
and persistent
tle structure in our life wont hurt us.
to be cautious and/or negative
Mix
accurate
information
with
assurances
more
Allow
freedom
askquestions.
questions
sitivity
levels and
being
patient
withto
their
position,
whether
its popular
or not.
Allow
time
to validate
information
How to Relate to Perfect Country
you to know
are questions
under stress
reinforce
the when
Perfect
Country
they
Answer
in a patient and
persistent
with
my thoughts
until I am
ready tomanner
speak.
I need time to
Provide
a step-by-step
approach
to a goal
Mix accurate information with assurances
d me; allow me quiet time.
ofAllow
time to validate information
Provide
reassurance
support
o express
my true feelings
and understand that they are
Build
a Better
Relationship with Perfect Country
untry: To patientlyHow
dealto
with
all their
questions
If
you
are
from
Control
Country: If your plan to include him or her involves change, you
getting defensive. Sometimes we just respond
expect
a decision right away. The loving thing is to allow time for processing.
ose
from Peace
intending
to be Country
takenshouldnt
seriously,
but Perfect
be
If you
are fromcommitment.
Fun Country: Submit to the fact that a little structure in your life wont
s take everything to
a concrete
tting along
hurt you.
ountry: Consistency in understanding their sensitivity levels.
If you are from Peace Country: Understand his or her sensitivity levels and be more patient
with ourselves
his/her questions.
Country: Being able to
forgive
and lower our expectations.
If you are from Perfect Country: Let the other Perfect Country state his or her position,
ve
whether its popular or not (or whether you agree with it or not).
maintenance,
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ur comments,
ws in voice, very
o change
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untry would want you to know about them when they are
Howand
to Build
Better
Relationship
with
Peace
Country
y: Listen to me
thenaask
questions.
If I get
too
loud,
its OK to hit me with a
If you are from Control Country: Back off from your need to have immediate answers
times!
need correction, give me affirmation, then correct the actionbut dont make it a
Howthey
to Respond
oval for the way
act to Fun Country
plane
siastic, optimistic,
Youinspirational,
transfer talk togreat
an action plan
es people, sincere
How to Reinforce
Fun Country
too much, exaggerates,
phony,
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Br
Breakout Exercise
When you share your wish list with your partner, you will be demonstrating your commitment to
communicate honestly and respectfully with your spouse. In giving feedback to your partner about
his/her wish list, you will be demonstrating your listening and empathy skills, and your ability to
speak his/her language.
Make a wish list of three things you would like more or less of in your relationship.
1. _________________________________________________________________________
2. _________________________________________________________________________
3. _________________________________________________________________________
Alternative Discussion
You may not want to start with the hot spots of your relationship. If you are de-vitalized or feeling
conflicted in your relationship, identify some strengths in your marriage and use the Couplelogue to
talk about some things that are going right. Make a list of three things that you value about your
marriage to your partner. Use this to build your discussion. Instead of starting with I wish you will
start your statements with I value You can still practice speaking, listening, and empathizing with
these affirmations.
Couple Discussion
Take turns sharing your wish list with each other.
Speakers Job
COUPLE DISCUSSION
Listeners Job
Repeat/summarize what you heard.
Describe your spouses wish by repeating it back to him or her, mentioning how your partner said
he/she would feel if the wish came true.
Copyright 2011 Stronger Families. All rights reserved.
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After completing the Wish List Exercise, discuss the following questions:
How good were each of you at communicating honestly?
How good were each of you at listening patiently until the other was finished speaking?
In what ways did you each effectively demonstrate empathy?
Above and Beyond:
Try this exercise at home, over and over again. When it becomes more comfortable, you can use the
Couplelogue any time you want to discuss an issue that may cause stress in your relationship. It can
be a safe way for you to have difficult conversations.
Here are a few more pointers:
1. When initiating a Couplelogue, make a clear statement about your desire to talk about ONE TOPIC.
For example, I need to talk to you about the monthly finances. Dont hint, (Maybe we could
spend some time together) and dont drop bombs, (Well, the bank is going to take the house this
month).
2. Be respectful of the other persons time and interest. Ask, When would be a good time for you
to discuss this?
3. Learn to ask one another, What do you need from me right now? In the Empathy Phase, this is
particularly helpful. Your spouse will be encouraged knowing you understand, but going the extra
mile might mean showing reassurance (Everything will be okay), forgiveness (I forgive you),
or sometimes comfort (e.g., holding him/her).
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Action Plan
Action Plan
This exercise should be done first apart, then together. On your own,
reflect on the following questions. Write your answers in the space
provided below.
AP
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Now look at your own, current marriage relationship, and reflect on the following questions.
Again, write your answers in the space below.
How do you handle conflict with your spouse?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
What emotions do you express most regularly?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Do you feel insecure in your relationship?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
What is your reaction in stressful times?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
How do you and your spouse interact? Do you show affection? When you communicate, do you
raise your voices, show anger or rage, withdraw?
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
The chances are that when you look at your family system of communication and methods
of conflict resolution, there are some parallels. This may give you some insight into why you
communicate and or behave the way you do.
Get together with your spouse and share your answers with one another (do it together, dont
just hand off your workbook and walk away). As you each share, you will have the opportunity
to empathize with one another, thus creating a deeper intimacy.
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