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    Interpersonal Skills - BBA

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    dawarameer
    This document outlines the details of an Interpersonal Skills course, including objectives, learning outcomes, teaching methodology, course content, and policies. The 3 credit, semester-long course aims to develop students' communication skills for business environments. Over 15 weekly topics, students will learn about interpersonal interactions, culture, perception, relationships and more through lectures, readings, discussions and assignments. Assessment includes regular quizzes, assignments, presentations, a midterm and final exam. Students must follow attendance and conduct policies to avoid failing.

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    Interpersonal Skills - BBA

    Uploaded by

    dawarameer
    414 views5 pages
    This document outlines the details of an Interpersonal Skills course, including objectives, learning outcomes, teaching methodology, course content, and policies. The 3 credit, semester-long course aims to develop students' communication skills for business environments. Over 15 weekly topics, students will learn about interpersonal interactions, culture, perception, relationships and more through lectures, readings, discussions and assignments. Assessment includes regular quizzes, assignments, presentations, a midterm and final exam. Students must follow attendance and conduct policies to avoid failing.

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    This document outlines the details of an Interpersonal Skills course, including objectives, learning outcomes, teaching methodology, course content, and policies. The 3 credit, semester-long course aims to develop students' communication skills for business environments. Over 15 weekly topics, students will learn about interpersonal interactions, culture, perception, relationships and more through lectures, readings, discussions and assignments. Assessment includes regular quizzes, assignments, presentations, a midterm and final exam. Students must follow attendance and conduct policies to avoid failing.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    414 views5 pages

    Interpersonal Skills - BBA

    Uploaded by

    dawarameer
    This document outlines the details of an Interpersonal Skills course, including objectives, learning outcomes, teaching methodology, course content, and policies. The 3 credit, semester-long course aims to develop students' communication skills for business environments. Over 15 weekly topics, students will learn about interpersonal interactions, culture, perception, relationships and more through lectures, readings, discussions and assignments. Assessment includes regular quizzes, assignments, presentations, a midterm and final exam. Students must follow attendance and conduct policies to avoid failing.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 5

    Department of Business Administration

    Course Title:
    Course Code:
    Pre-requisite Courses:
    Credit Hours:
    Semester:
    Degree:

    Interpersonal Skills
    HMT 216
    Writing Skills
    Three (3)
    Fourth (4)
    BBA Program

    Course Description: This course has been designed to develop communication skills in
    the students by teaching them how to communicate orally with others in business
    environment.
    Course Objectives:
    This course has been designed keeping the following objectives in mind:
    1.
    2.
    3.

    To impart knowledge of Interpersonal interaction and relationship processes.


    To enable the students to exhibit positive social behavior.
    To train them in building, maintaining and repairing relationships;
    professional

    Learning Outcomes:
    After completing this course a student will be able to:
    1.
    2.
    3.
    4.

    Adapt and adjust with divergent personalities in their proximity.


    Judge people and predict responses with increased accuracy.
    Control their communication in various contexts.
    To resolve interpersonal conflicts and lead a team towards the performing stage.

    Teaching Methodology:
    Learning will be accomplished through lectures, outside readings, case analysis and
    student participation in classroom discussion and presentations. Grading will tend to
    focus on students overall personality rather than on one or two aspects
    Code of Conduct:
    Students have to follow the rules stated below to avoid a failing grade in the course:
    Understand and follow the University policy regarding attendance.

    1|Page

    Arrive in and leave the classroom strictly on time. Late arrival will be marked as
    absence. If you leave the classroom in the middle of a session even for a short
    while, you will be marked absent.
    Keep your cell phone off during the class.
    Do the assigned readings for a class before coming to the class.
    Maintain a disciplined, cordial, and respectful attitude towards the teacher and
    your fellow students.
    Submit your homework on the due date before the class begins.
    Do not plagiarize from books, journals, or the internet.
    Do not cheat (make someone else do your work or present work for some other
    course as work for this course).
    The teachers decisions about marks and grade will be final.

    Course Contents:
    Week
    1.

    Topics to be covered

    Remarks

    UNIVERSALS OF INTERPERSONAL
    COMMUNICATIONS

    The nature of Interpersonal


    communication

    Elements of Interpersonal
    communication

    2.

    Culture and Interpersonal

    communication
    AXIOMS OF INTERPERSONAL
    COMMUNICATION

    The transactional process

    Symmetrical or Complementary

    Online Quiz

    relationships

    3.

    Content and Relationship dimensions

    The process of adjustment


    CULTURE & COMMUNICATION

    Assignment

    The nature of Culture

    announcement + Online

    Points of differences

    Quiz
    2|Page

    4.

    5.

    6.

    Intercultural Communication
    THE SELF

    Self Concept

    Self Awareness

    Self Esteem

    Self Disclosure
    PERCEPTION

    The stages of perception

    Perceptual process

    Increasing accuracy in Interpersonal

    Online Quiz

    perception
    EFFECTIVENESS IN INTERPERSONAL
    COMMUNICATION

    7.

    Online Quiz

    Humanistic model of effectiveness

    Online Quiz

    Pragmatic model of effectiveness


    VERBAL & NON VERBAL MESSAGES

    The Interaction

    Meanings and messages

    Online Quiz

    8.

    Message characteristics
    MID-TERM EXAMINATION
    VERBAL MESSAGES : REDUCING
    BARRIERS TO INTERACTION

    Language symbolizes reality

    Language express both facts and

    Online Quiz+
    Case Assignment

    inferences
    9.

    Language can obscure distinctions


    NON VERBAL MESSAGES

    Body Communication

    Facial Communication

    Eye Communication

    Paralanguage and Silence

    Online Quiz

    3|Page

    10

    11

    MESSAGES & CONVERSATION

    The conversation Process

    Conversational Management

    Conversational Problems

    Deadline for Case


    submission + Online
    Quiz

    : Prevention and Repair


    RELATIONSHIP DEVELOPMENT &
    DETERIORATION

    12

    Relationship Development

    Relationship Deterioration

    Online Quiz

    Relationship Maintenance and Repair


    CONFLICT IN INTERPERSONAL
    RELATIONSHIP

    13

    14.

    15

    Nature of Conflict

    Conflict Resolution stages

    Online Quiz

    Conflict Management Strategies


    FRIENDS & RELATIONSHIP

    The Nature of friendship

    Stages of Development

    Culture and friendship

    Case Assignment
    + Online Quiz

    Gender and friendship


    PRIMARY & FAMILY RELATIONSHIPS

    Roles

    Responsibilities

    History and Future

    Dead line for


    case submission
    + Online Quiz

    Rules
    INTERPERSONAL COMMUNICATION &
    RELATIONSHIPS IN THE WORKPLACE

    Communicating in the workplace

    Communicating in Workplace

    Online Quiz

    Relationships
    FINAL EXAMINATION
    4|Page

    Rescheduling of Class:
    The teachers at Iqra University are very particular about taking their classes, but in case
    of an emergency, an alternate teacher may conduct the class. Students are informed
    through SMS in case of rescheduling of a class.
    Grading Policy:
    A Grade:
    B+ Grade:
    B Grade:
    C+ Grade:
    C Grade:
    F Grade:

    88 and above
    81-87
    74-80
    67-73
    60-66
    Below 60

    Marks Distribution of 100%:


    Quizzes
    Assignments/Case Studies:
    Project/Project presentations:
    Mid-term
    Final Exam
    Total

    ______10_____
    ______10_____
    ______15_____
    ______25_____
    ______40_____
    100____

    Recommended Reading(s):
    1. Joseph A. Devito, The Interpersonal Communication Book (Latest Edition)
    2. In addition the teacher may prescribe any additional reading material.

    5|Page

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