2001-04 The Computer Paper - BC Edition

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B.C. EDITION (LOWER MAINLAND) APRIL 2001 VOLUME 14 NO. 04
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IT TAKESPLENTY OF DRIVETO BE CANADA'S
1 SELLING DESKTOPPC.
[ DELL CANADA WAS 41 IN OVERALL DESKTOP PC SALES IN Q4, 2000.T]
WE'RR NUMBER ONE.
IDC Canada just r anked
Dell Canada 81 in overall
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our outstanding products,
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17' E770 Monitor 116.0" v.i.s)
16MB ATIRage I 28 Pro
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64iie SDRAM, 20GB' Ultra ATA.100 HD
17" ET/0 Monitor (16.0' v i.s.)
NEW 32MB NVIDIA GeFORCE2MX GTS Grophlcl
V.90/56K' Telephony Meden
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19' M991 Monitor (18.0' vi. .)
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Akec lansing 340 Speakers with Svbwooter
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3 Year limited Warranty, 1st Yr NBD Ioxorm Service'
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NEW 32MB DDRNVIDIA GeFORCE2 GTS Graphics
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Speakers wilh Subwoaier
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'3899 '-
'-
DIMENSION 8100 1500(
UkimomDmktop Sdurion
Intel Ponrium 4 Psocamorot 1 A OHz
128MB RDRAM, 4008' Ulna ATA.I00 HD
'-
-'
3 Year hmired Warranty, I sr Yr NBD Inttome Servos'
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Intel Peorium 4 Processor ot 1.3 Oib
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SB Livel Value Digital Sound wrrh h/k Speakers
V.90/56K'TelephonyModem
Ms Windows Me and Worb Svim 2001
Add $120'
Add SSBO'
Add $120'
"
- '
12X/4X/32X CDRW
64MB DDRNVIDIA GeFORCE2
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6 months OHomehigh speed
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'
'
Add $2SO'
Add $3rsy
Add 5120'
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Some raslricrions apply. Saa footnote 7.
alNCLUDESWINDOWS MILLENNIUM EDITION THE HOME VERSION OF THE WORLD'S FAVOURITESOFTWARE."
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e Ve r y On e ' S i
n V i t e dTM
The
A Trader con publication
Cardada S COmPuter In fOrma t i On SOurCe
8 From the Editor

10 Letters
75 The Palm update:Pabn 05 and desktop enhancements

75 Palm'
s sales slip:Is PocketPC to blame?
76 AppleNews:MacWorld Tokyo brings new inacs
82 Handheld devices getting smarter, more popular, IOC reports
12 What'
s New: Including reports from InternetWorld Canada
46 What'sNew: Internet World Canada 2001
49 IBM opensVancouver,Toronto innovation centres
20 Collaboration and the Net

24 Returnofthe Network effect:Broadband-sharing devices
28 Home work safely:Ergonomicsand the home oflice
32 Brother MFC9600 a solid home oflice solution
34 One computer
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90 Weavingyour own Web site

Creating and using mllover graphicsr Port 1
84 Testing and boeaking:the aftermath

Highspeed Internet reportpushesofew hot buttons
COMING UP
85 10 Web sitesforyoung kids
NAY 2001
Courshor. Genetmwtess
leb TesLSmiege enl backup
TuhEntuprlsw gusinessoppBuxm
67 Muddled layout unlikely to lure Windowsaddicts

88 Office Suite Training: PowerPoint 101
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88 LinuxforNewbies: Part21
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38 Tax time: Our annual review of tax-preparation software
38 IBM Transnoteadds realnotepad to portabu PC
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94 Quick Tips: Using Corel WordPerfect 8
56 No compromise
TCPTest lob looks ot full fbatumd mid-range inkiet printers
100 Classified
100 User Gmups
68 Bringing small business to the table

Collaborationmarket sets sights on small operators
68 Serving groupware in small portions

68 Finjan says it would have stopped Anna
74 IBM innovation centres open
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Motherboards
Housing 5 Bare System
Networking NIC 5 Hub
'
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Monitors
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ouion novi er
Adventures in home once land

ur
hom e
office tends to
resemble a
test la b a t t i m es,
although not entirely
Mare ttaeehs seqnlsefl

After being alarmed at the high ink consumption of an inkjet-based multifunction
Moving the main computer fmm Windows

98 to Windows 2000 last fall was done with
some trepidation, but it went smoothly. We
and adjusted various parameters, swapped

out the RAM and CPU with components that
are known to be good, reinstalled the operat-
d evice we bought, (we worked it out t o

amund 15 cents a page), we returned it and
m adesurewe had found updated driversfor

all our devices before we proceeded, so that
may have helped the transition.
ing system and the applications, and downloaded all o f t h e available patches.
Applications are still crashing, however. The
next step? Replace the motherboard. If that
doesn't work? Go shopping for a new com-
by design. My wife is
running her consulting business &om
home, so that means
purchased a Xerox WorkCentre 390. This

laser-based unit was more expensive, but
m ade sense
,since we already had an inkjet
printerand our venerable Hewlett-Packard
S co m puter system sta- Laser)et IIP recently bit the dust after a
biTity and reliability
decadeofservice.TheWorkCentrewasalso a
always outrank new
and nifty and especially unproven.
Still, she has the dubious privilege of being

married to a guy who is constantly trying out
new digital stuff, so there's always one raw
edge where innovation ebbs and flows ("Hey,
it's my job," I argue).
TCP Editor's Choice winner, so we had high

expectations.
For the most part, this has been a satisfactory purchase, but not without some issues.
First, since we were using Windows 2000 on

the main computer, we needed to download
8)?henteshndegy sges
Last year, when we went to replace the bulb in
our fi
ve-year old scanner, we were told it
would cost several hundred dollars because
the bulb was integrated with the scanning
puter.
head and so the complete unit would have to

breplaced;and moreover,the partwould
of e quipment, La b T est E d itor Sean

Carruthers will come to me and dedare some
have to be ordered firom Japan. We went for a

$99 USB scanner instead. It works well, but
we still shed tears over the $1,500 scanner
thathas become a door stop.
variation of, "I thought technology was supposed to enhance ow lives!" Indeed.
gnccassgal Implement?Nhs
ns
new drivers as well as revised firmware. The

printer is very fast and produces excellent
prints but sometimes will grab more than
So far the most stable component is the net-
one sheet. Ditto for the fax unit.
doesn't owe us a thing. We feel the same
work Interconnecting the two PCs and the
We detected an ozone smell coming from

the printer, especially during a large print job.
about a five-year old monitor that is getting

fiuzy.
We complained to a Xerox representative
What do you do when tbe main computer

Sakes out? This is the current situation in our
done system. So far, I have updated the BIOS
iMac is a basic five-port Ethernet hub. But

there are also a couple of twists. First, the
Sympat(co high-speed Internet modem is

plugged into an ISB2Lan Internet sharing
device, which in turn is plugged into the hub.
This allows any computer to access the
Internet at any time.
The second variation is the addition of an
SMC wireless Internet (802.11b) base station,
which is also plugged into the hub. To set this

up required one setting to be changed on the
ISB2Lan device.
The wireless base station allows me to use
my notebook computer (equipped with an

802.11 PC Card) anywhere in the house,
while still being on the LAN and having highspeed Internet access. This setup evolved over
the past 18 months, and is transparent as a
network should be. But if I were to replicate it
today, it would be much simpler.
Several manufacturers now oifer the three
separate functions hub. Internet-sharing
device and wireless base station in a single
device. We' ll be highlighting these in our

Gone Wireless cover story next month.
who could offer sympathy but no solution

(it's an inherent part of the laser imaging
The Laserjet IIP is a different story. In its

10 years of operation, it was a trooper. It
process), and I eventually cobbled together an

ugly but serviceable duct running from the
rnultifunction peripheral's (MFP's) exhaust
Aso we having fnn yety

After wrestling with a particularly evil piece
I' ll admit that I'm a true believer in the
power of PCs and digital technology to

enhance ow productivity, but I' ve also seen
that other light that the road to damnation
is paved with broken promises of interoperability.
Times ahead, interesting and otherwise,
David Tanaka
Editor
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vent to a nearby window.

The smell issue isn't unique to the Xerox
printer. TCP Assistant Editor, Tom Venetis
also noticed a strong smell coming fiom a

laser-based Brother MFP he took home to
test. The moral is if you intend to use a laserbased product in a small room, plan for ventflat(on.
TheiMac is a recent and being a review

unit &om Apple Canadaa temporary ac?di-
xes ssrrssssrravncxv
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tion. Connecting the iMac's built-in Ethernet

port to the bub with a short cable was all that
was needed to give the unit Internet access,
but I still need to set up the correct protocols
to allow the Mac to join the network The
iMac will not work with the output devices
however, since the inkjet is parallel only, and
the MFP does not have Apple drivers.
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wnwoamlaonnpuiasmm ME OXIPVIERPAPER SC EDRKN APRIL ECOI 9
c LE TTERS &
Whalesa Ihtashet ashl ah aaslea hwg
I wish to ask for moreinformation on the wirelesssetup refened to inthe March "Letter from
Se editor." Visiting my wife's parents, for example, where there is no Internet into their home,
woulde wireless modem all
ow one to geton the
Met?
Jim Blancherd
TCPreplies: When the indusby speaks of "wireless"itcan referto oneof three kindsof connec-
on a wirelessstundmd argad B02.1 10, which con-
fogy developed~ven though ports of it hove

been amund for ot least o decade and meant
advances have occuned. For ewrmpie, ot the
end of February, RogersATBT announced i?s
Port
age service, which wiN aNow you to use o
cell phone to connect your computer or hond-
oa'sting netwwk, and a wimiesscurd thot fits in

the notebooks PCCaid slot This is an indfivct "W
NwNet" sokdion. It's not a direct Bnk fmm win
tmscard to 1n~ I
t 's o twe-stage
pnxess of
heldorganizertotheInternet anywhere within

thecompany'sdigitalcegukrrcovemge orna.Of
cours
e you stiN need to havean Internet service pwvider (ISP), ond the senriceis quite
' tivityi
I.N reie
ss wide m eo access:This wouldafjer the
scenari
o you hoped jbr. With the correct wirelessdevice (probably a modem), you would be
obie to connect your portable computer to the
Inte
rnet atwi(L Unfortunately,the piecesfor
this kind of wirelessInternet access are not yet
slow,about 9.6Kbps.
8 Witless?oar? anmnetwork: This is oduagy whot
wasmfened loin the eddoriaL Thesetup is based
'
II
I I
sists of a wirehsshue shrtion thot plugs infio an
witlesscant to lriN WInternet

3. Wireless perwnal awa network: You moy have
come across Ure tenn Bfuetoogr, and this is
where it fits into the wimfempuzzle It is often

called o cable replacement, ond so its uses
would be wherevei o cob?a between your computer ond another device presently sits. Very few
products avoiiable at this point, moybe the market wiN jinn up in the Fa?L
Butthe issue of travefgng to otherlocations

and gaining internet access is o mhtiveiy cosy
one to solve without resorting to o wireless sohii'on. Some national ISPs oper the abiTity for you
to dial into your account in a different city using
a localnumber. So, if you subscri
be to such o
senrice pwrider, and it has a local dial-in senrice
in your in-laws' community, you could !got in
locaily endgoinaccessto the Internet usingyour

wristing subscriber infonnotion.
Bghen ah when ata the astra thteslals?
Hi,I read The ComputerPoperEastern Edition
(Dttewe Area) endnoticed the Java Tutorials are
missingin several recent issues. The December
2000 issue is the lasttime the tutori
alforJava
(Pert rI) appears.
Am I missing somethingor is this the paper's
mistake? Will you have Part 5-7 in other issues
tomake up forit? I found them ven interesting
and would bke to read the last three parts.
Karen Monette
TCP repltes: This is one of the unfortunate
aspects of creating o national publication, the
size of which vories fiom region to region not
og of the editon'ai content we prepare Pom
month to month oppears in every regional edition.
However, tire Internet hos provided us with o
solution. I f y o u go to ou r W eb s ite,
httpyjwww.csnadecomputes,corn, you wiN find an
arthive of cock month's issue in its entimty. We
generagy post this wi?bin a weekof the poper hitting the streets.
The Java tutorials am ag there and organ.
izmf into asinglesection. If yav type "Jovo tuto.
~nor roots!
ri a" in the artic?e-search window near the top

right comer of your Web browser, you will be
takendirectly there
I
I
I
- PIIP
Peti
I
I
Regarding Se Mec issue mentionedin the lest

issue: I em a professional multimedia developer
working with both platforms for many years. I
agree with David (the letter writer complaining
about TCP revie
wing an old Mac notebook
insteadof the latest Ge), end have been dismayed by the actual misinfiermetion this paper
hes been guilty of. Forexemple, a few m onths
ego I read e headline like "the fastest portables
- Ffotnpage
CGI-BI(I
IR)?SQL
SSL
r j avaApplels
onthe planet"and the Macintosh Powergook
Real Andlo
Superior Platform:
gslgtlee
ASP
Oshl Fnslen
RIGAeebss
Anil Slate f
WelL I geese wa'ue hach taM
MTa UNIX
lfiybrhl Sot unoa
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wasn'teven mentioned!
Myself and the many design professionals
usingthisstableplatform to make theirmoney
know how much faster end more stable
Merintoshisfor design,photo,and audio work.
The Powersook example simply typtees the
appemntignorance of your publication to the
natureof the design industry.
If you plan to write to us, the pwfesiionet
graphicdesignee end artists,atleasthave the

senseto Figure out what tools we use. Most of
us use Macs (and since Tve been working in
multi
media forsevenyearsI have metquite a
few). Acttmsy, hom my experience I would sey
over90percentofthedesignersand multimedia
peopl
e use Macsintheirwork.A few ofthe FC
usersare ectuaUy forced to do so atwork.
My advice,stick to whatyou know best.That
would be accountin
g, business. company
servers, and the federal and provincial govem-
ment.At leaststay away fwm the pwfessionel
Viu e
CRmaammim
%urn your Webaite ogkat www.BltteGenesis.ca
m!
design thing... Please? It hurts us to read it

Oh,and ifyou won'tdo this. at least make
This is WebHosting
Made Easy!
surewhatyoudo write isactually factual OK?

IanDavis
anti defended
Ijust opened the March is
sue of The Computer
Paperend I mustgive your entiw staffmy hat's
off to you, dealing with the bitching end comContinued on page l 9
10 APRIL 2001 THE COMPUT

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Mas Music, a Fort lauderdale, Ra.-basmlvendor

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Intel says this latest addition to its line of
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Computer peripheml manufacturer Logitech

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KodalfsCNOSimage-sensor technology, allowing

the camera to caphneimagesunder ail lighting
SoundMan Xtrusio DSR-100 has a suggested

retail price of US$179.95.
conditions with excellent colour quality, according to the company. Full-colour stills can hecaptured in VGA resolution (about 600 of which
would fit on a 64 MB memory card). The mc3
BHN sblttua ONsaw IBabgogstechnology
ships with Ansoft Photo Impmssionssoftwam

for editing andorganzingphotos.
Ithasabuilt-inmiaophoneandspeakm, andan
audio/vidzoout port for playingmusic on a mr
SAH FRAHGSCO Sun Nicrosystems Inc.
(fmp/twmxnmmm) hasmhed outatechnologyit

sayswigchangetheway uses accessoflicepmductivity applications.
In a company stalnment the soitwam bmlder

said the new mlease is called the Sun Open Het
Environment (SunONE) Weblop, and will pmvide
Internet servicepmvidms(5Ps) with thealnTity ta
deli
verlxanded,custozed contenttotheiruses.
Sun OHE indudes an archit
ectun. and
madmapbased on open standanls,likeJava and

XMIto take advantage of a new generation of
smart Websenrices. The pmduct is nwant to sim-
slmeo orthrough headphones,or to play back

video with audio on a TV or VOL The unit w
eighs
156 g (withoutthe rmpmedthnmAAA battmies).

andmeasures6.6x10.4 an(abmrtthesheofadeck
efrmds). Kodak says the mc3 worls is Mac-and

~p
otg de. and is fully upgradzable for
fuhaeInternet musicfomwts.
The mc3 with a 16 NB memory card has a suggested mlail price of US$229,or l5$299 with a
Conrinrmri
on page I9
pgfy Umway in which both Webandopensnurt

senricesare created, assemblml and deployed,
the company said.
The customizable Webtop aRows application
integrationwith distributedWebservice acsssible via Internet or intranet. TheWebtop is also

universally accessible from a wide range of
devices induding POAs and WAPmnabled ceU
phones,Sunsaid.
The technologywill agowcustom
Kodak (hap / ~
kc om) has moved beyond
the sbU imagewith Um recent launch of the
mc3, whichpads digital imageand video cap-
applications
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36.7GB
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2MB 7 200 ULTRA 2 SCSI $330
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12XL420 Cel700 84MS 10GS DVD 13.3 TFT $2,220
17XL462 P3-750 128MB 20GB DVD 14.1 TFT $3,380
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1006
K6.533 64MB 5GB 24X 12.1 TFT $1,830
100S
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1006
K6850 64MB 5GB 24X 13.3 TFT $2,270
E500
Cel550 64MB 5GB 24X 12.1 TFT $2,130
E500
Cd550 64MB 5GB 24X 13.3 TFT $2,670
E500
P3450 64INB 12GB OVO 14.1 TFT $3,415
E500
P3-700 84MB 12GB DVD 15 TFT $3,615
E500
P3400 84MB 10GB 24X 14.1 TFT $3,615
E500
P3850 12SM820GB DVD 15 TFT $4.950
E500
P3450 ZSSMB20GB OVD 15 TFT $6,240
M300
P3800 84MB 6GB
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M300
P3800 64MB 12GB
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P3450 64MB SGB 24X 14.1 TFT $3,6SO
M700
P3-700 64MB 12GB DVD 14.1 TFT $3,980
M700
P3-750 64MB 12GS DVD 14.1 TFT $4,260
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PB850 128MB 20GB OVD 14.1 TFT $5,000
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28000301 P3450 128MB 10GS DVD 14.1 TFT $2,670
2800C302 P3-TN 128MB ZOGS DVD 14.1 TFT $3.025
7220CTE P3450 84MB 12GB
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34NCT P 3 400 SBNS 12GB
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3480AVSC P3800 64MB 12GB
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4330
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4340
P38 5 0 64MB 12GS DVD 14.1 TFT $2,955
4340FADO P3450 BOMB 12GB DVD 14.1TFT $3,105
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24X CMtOM Drive
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< HOM E
WORK %
Collaboration and the Net

Whether
it'sa shared calendar,athreaded discussion board,a common contactlistorsecure documentstorage,
people whowork together need tools to do their project work eifectively and efficiently
store whatever files you need to share. This

allows teun members, and even dients who
need accessto sped&c documents, sodownload the Se they need when they're ready,
had acamp counselorwhose mantta was
Many handsmake light work" It was his

way of asking us aB to pitch in and give
him a hdping hand. In those days it was
without bavirqI to watch a 10 MB Se attach-,
called teamwork and cooperation. Although
today there are new buzzwords, like distributed computing and online collaboration,
the concept remains the same. When more
people contributeto the pmjoct, the work
gets donegrater. And if it's wdl manageL the
y v
ment choke aslow dial-up nunc non.

Although PunchWebGroups (hgpf/parakeet
erzlanm) pmvideslessstorage space, its service indudes avery sophisticated online document-managementsystem.Whenyou down-
... WOW~
load a document fiom the online fokler,
Punch "locks" it. This lets other team members knowyou are currently editing the document. When you upload a newversion, you
can chooseto have Punchsenda note to each
of the members of the group to let them
knew that the file has been updateL Punch
lets the site administrator decide who can
edit and whohasread-only permission.
Onlineservicesdo have some drawbacks.
The experience of interating with a browser,
cofiective contribution of many minds also

mahrs it better.
Most cofiaborations focusoncommunication, to hdp team members understand their
role and make aneffective contribution. The

most useful cofiaborations are thosethat can
be created and managed by the team members themsdves.This story focusesprimarily
on tools and servies that are available to
individual end-users and don't require the
kinds of complex server configurations typically performed by corporate IT departmentsmaking them ideal for the home
"a 2 P"v
where the screen must be refiesh each time a
selection ismadeor an action perfonneL can

slow productivity to acrawl. Updating online
calendarsand entering information in online
addressbooks areparticularly onerous tasks,
oSe environment.
Although Lotus Notes may be a great collaborative tool, you need professional hdp
to get started and to perform routine tasks
no matter how fast the computer or the onn ection.
like adding users and setting up projects.
Bzntrznngew
zosgm
When I want to work with friends and col-
Although it's still in preview mode, Groove
leagues, either for business or pleasure, the
Networks (hzp/Aurrsgreeveaetweths.con/) i s
already a very useful tooL This is the latest
tools that I prefer to use are those we can
pmjet &om Ray Ozzie, the genius behind

Lotus Notes. The Groove dicot is an application that runs on the desktop. instead of on
the Web. This makes it more powerful, and as
handle on our own.

In computer tenne, this kind of sharing is
usuafiy cagel peer-to-peer (P2P). Although

Napster hasgiven P2P a bad name, there are
many useful P2P tools that enable individuals
to share information and ideas, to work on
problems, find solutions, and sometimes
',.I
a result, it is much more responsivethan the
LB
online tools.
Within Groove, you can create shared
have a little fun.
spaces for as many business and personal
When cnn mnmangy
discussion areas, Ses, images, an outliner, a

calendar,a ontact manager, and many
projectsas you need. Spaces can contain
One of the major challenges of working

together is synchronization. Meetings,phone
calls, and instant massaging are forms of synchronous ommunication where the participants onununiate with each other in
real time. Voice-mail, email and online discussion forums are asynchronous. and each
person participates when it's convenient to
do so. Although asynchronous communication can be dfective, it requires that each
team member perform certain tasks, like
checking a Web site or responding to email in
order to make a contribution.
Synchronization is also important when
documents are one of the team's tasks or
rative spaces that do have document sign-in
and sign-out proceduresandtheversion control required to enable rofibacks to previous

vetslolls.
haveanowner.Even ifthatownership changes

regularly. this is partiu)ar(y important in a
shared online space where two or more team
membersmay besimultaneously working on

the same document. Without an ownership
rule, or astrategy that passesownership fiom

one to the other, changes made by the first
member are lost when the second saves.
In the absence of formal version control
software, these rules wifi likely have to be

ezpficit, agreed-upon pmcedures for most
teams. There aresomesophisticated cofiabo-
closeL Anyone can self-subscribe to an open
group. The moderator regulatesmembership

in a restricted group. Iu a dosed group, tbe
OnBnn cnfi
nbosnghm
The era of fee serviceson theWeb is quik)y
coming to an end. HotOSe, an excellent
shared workspace and a PC Magazine
Editor's choice last September turned oif its
servers shortly before Christmas. While, the
bust of the dotcom boom does not mean the
end of ail fee online services, the dosing of

the likes of HotOfiice reminds us to be careful about the expectations we have of these
deli
verables.In orderto manage acogaborative document-creation process, each must
the site toseewhat's happening.

Yahoo groups can be open, restricted, or
There aremany worthwhile online services.

They range fmm the simple ones that o(yer
moderator must inviteme

mbers. Messagesto
the group can be unmoderated with afi messages being automatically sent to afi members; moderated; or sent as newsletters created by the group moderator. Group members
can select to view messages on the group page
or have messagessent to their email account.
either as they arrive or as a daily summary.
Visto's service has a lesscomplex feature

set,but it has other capabilities including file
and bookmark storage. There are many more
similar services.
Bomnange
Working together nearly always involves
some sharing of document files, which is
nearly always a problem. Sometimes it's an
uncooperative email gateway, but just as
email service. At these sites, your teun gets an
often attachmentsdon't work properly. As a
email address (like mytesmgyshoogrevpscem) result
,many teams use ongne storage Web
and an onlinespaceto read messages,sharea
sit
es. like PreDrive (hxp//auw)resdri
recam),
Xdrive (happ/wswzdavemm), and i-drive
few doament, and post calendars.
Membership is by invitation, and access is (hzpf/iessvidmaem)to transfer files. BachpmPassword ~
Teu n members log mto vides at least 50 MB of fee online space to
one or more useful features to complex
rentabl
espacesdesigned foronlinecofi
aboration. Simplesitesare still free, and likeYahoo's
dubs(hap//groups.ythoo.<om/) or Visto's groups
(hzpf/auwv'ale.cem),they are erteruions of sn
BO apntzoel 1HEGntputntpapzzaczOITI0N asawanadsasqwnsmm
more tools including games like chess and

ti-tac-t
oe.
You can invite others to join the spacesyou
create. and you can join the shared spaces

othershave created. As s result, each user's
Groove space will be unique a reflection of
their cunent interests and projects.
Online team members can work together,
sharing the common workspace. When one
member adds a file, a link or a comment, it
quickly appears in the Groove space of the
other team members.
Although it's a peer-to-peer application,
Groove'sservers coUect new data for your
groups while you are oifiine. When you

return, your shared spaces are automatically
updated with the new messages. documents,
and other data that was added after you left.
When the preview isover. Groove saysit will

charge userslor a more robust professional
version, while continuing to maintain a fee
sMe.
lnpgnngsnnsanglng
Although usually seen in the context of
friends exchanging idle chit-chat, instant

ma
ssaging (IM) t ools l ike IC Q
Continued eapage30
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vwwtoeodacomputesmm THE COMPU

TERIMP
ER BC EDmON APRIL200i 3 4
c HON E W ORK >
Return of the network effect

As the two-computer homeoNce becomesincreasingly common, sharing printers,
Inter
netaccess,and otherperipheraldevicesmovesfrom "niceto have"to "need to have"
0y Sean Carruthers
ne thing that can add to your productivity in the home office is a wellconfigured network. People who
work at home might have more than one personal computer scanered around one or two
rooms,and a few pieces of removable media
(floppy disks, CD-RWs, or Zip cartridges) to

get data back and forth between computers.
This time-honowed networking method,
sneakernet, is an acceptable low-cost solution
if you' ve got just a few pieces of data to shut-
tle around.
With the penetration of broadband Internet
into the home (and thus the home office), the
limitations of a sneakernet become apparentit's not possible to surf the Web via floppy.
Stmnger stuff is required to get data quickly to
ag of the machines on your network
One of the solutions is a new category of
networking hardware: broadband-sharing

devices.These boxes sitbetween your broadband connection and your PCs and at ns a
single connection point to the outside world,
whichisaverynicefeatureifyourbroadband
pmvidercharges per IP address.When a
sharing device is plugged into your broadband connection, it is the only thing your
provider sees.Evenbetter, thesedevices act as
fully configurable hardware firewalls, allow-
ing you to share data between your PCs on

your LAN while blocking out the hackers.
What more do you need to be productive?
The February 2001 issue of The Computer
Paper contained a mundup of networking

hardwarefor thehomeand small office, including broadband-sharing devices. (The roundup
gant, with a compact black metal case, and all

of the ports laid out in a neat fashion. That
would be irrelevant if it didn't work the way it
which is a single-port device, for a suggested
should, and it doesit hasall of the features

you'd expect in a broadband-sharing box.
after
,ata suggested retailpriceof$335.
To set up the device, you turn it on and

plug a PC into it via Ethernet, and if the PC is
set up to automatically obtain an address via
tb-ttnk Cable/0SL
Intesnet Oatearay 01-704
price of $17SL If you would prefer a sevenport switch instead, the IP0008 is what you're
From: D-LinkSystems
can also be found onlineat hbpy/mnamnadacam.

piries,cam.) This month, we had the chance to
look at some products that we did not receive in
time for the February roundup.
DHCP, the Gnet gateway will assign one.
hbp://uww.dlink.ca
Once the PC has an address,you connect to

the IP0006 via Web browser and fiom there
Suggestedraisil price:5325
Fear-part10/100MbpssnndL
you anset up your special settings, including

username and password for PPPoE connec-
Support for both

cableandDSLcannecbans.
Onat Intentet Otntraary IP0006

From:Cenlek/CVCCanada
hbp//warn.gvc.ra
Suggestedretail pnce: 5239
Fear.perl 10/100
Mbps smlch.
Support for both cabland
e DSLconnections.
DHCP server
built-in. Auto-assignsIPaddresses ta apla
253 connecteddevices.
PPPaE snd
Virtual Private Networking (PPTPand IPSec)
sappari.
Serial port far shared
modemor ISDNcannecbans.
Parallel part for sharing a pnnter among connected
devices.
Five-year
warranty.
TwaEthernet cablesindadsd.
You probably know GVC because of its ana-
logue modems. Gnat is the name of GVC's

networking family. As broadband-sharing
devicesgo, Gnat's IP0006 is one the mostele-
tions, firewall settings, and dynamic routing.

Setup was exceptionaUy easy, and after
rebooting the device, we had our test bench
up and running and sharing a DSL connection. During our tmting period, connection
was made with the DSL provider almost
instantly, and the connection held firm.
One of the nicest aspects of the IP0006 is
that despite all of the features of the device, it
Supports both PPPaEsnd Virtual Pmrste Nebvadring

(PPTPand IPSer)
is considerably lessexpensive (by at least $80)
If you already have a switch or hub, and

just need the sharing component (DHCP
Serial mnnedian for shared modem

or ISDN cannecbaru.
DHCPserver sapparls ap ta 253mnneded devices.
TwaEgumet cablesindndal.
Lifelime warranty.
D-Link is one of the biggest names in the net-
assignments and firewall, as well as the parallel and serial ports). Gnet also has the IPOOD7,
workingbusiness,so ofcourseyou'd expectit

Continued onpage32
than the other four-port Internet-sharing
hubswe've seen. Considering theperfonnance

and design of the device, we have to admit that
the price was a very pleasant surprise.
DlJn't yoe. momrw

ev e2'te11 f cytl,
"14V'eT talk
ia
tP St&TC,'tbl'S
rs'
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$329 Fax:30345923
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$129
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$159
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$295
1100 Laura
$559
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Burnaby- Coquitlam
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Fax: 931-$)8)
~)3.'00-io>0
15:N . )7:00
28)M3 North Rohd. G)atdunm

wwwcenadacomputescom )HE COMPU)bRPAPER K EDITION APRIL 2001 2$
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weaIntel Pentium4-13ghz... $2295

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his Windows olillinnum Ed............SI30
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upgradeto 5ltaM RDRAM...............+$6$0
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72Mpi ......$119
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HP4050 /4050N/4050TN,...................SI$9N220N24N
HP5400/5000N/GN.......................,.....Q)6N336N)680
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hs4500 6Ndpi 9vl suer.......................$275
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Scrvcr 2-ia-I Redundssu Xsoa...............$330/460
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LandnmkATX-202/200IB" wnh 250W.ana faa...$80
Lasdmsrk ATX.299/P4-340W......SI40
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logitah Marble mome / USB......................$$5/N
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Black mouse/ MS blsck msuss............................$2(t/25
Scsi cable/ Wide eui cabin.....................$10/15
over 4 devicesable (scu/UWsai)...........................$35
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est. Scsi cable (sny pin to Csnuonics ).....$40
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wuwxcrudscomput
excom IHE COMPUTER PAPER OC EDITION APRIL2001 21
< HOM E W O R K w
Home work safely

Advice on avoiding physical problemswhile working in your homeoffice
placed so you can use them without
RY Ross IRtscftonsld
stretching or reaching. Any other items you
rgon
om
ics,
in simplest terms, is the

study of tbe relationship between the
worker and the workplace. It is the sci-
use frequendy pens, pads, telephones,

etc. should also be within easy reach.
Conversely, items you seldom use should
ence of fitting the workplace to the worker

and it has become a specialized 6eld. People
be placed some distance away or off the

desk surface so they don't interfere with
who work with computers are exposed to

many situations that can potentially lead to
yow new ergonomic ideal for frequently

used items.
Sourcedocuments should be placed in a
injury if the workplace is not fully understood and set up in accordance with the way
we humans are shaped and the way we move.
And we have to be particularly sensitive to
documentholder.When using a document

holder, set it up so iYs at the same height and
viewing distance as your monitor. You
should only have to move your head slightly
when you looking &om document to scrmm.
Also, try to purchase a holder that can
these issues in a home of6ce environment

because there is no one looking after us there
but ourselves. There is no union or shop
steward or office manager or medical health
officer or com m i ttee or Wor k ers'
Compensation Board rulings or anything else
accommodate books and other larger items

if you frequently have to refer to such things.
Place the telephone so you can maintain a
comfortable,upright head posture when
using it. If you use the phone a lot, or while
entering information on your keyboard,
to stop us from hurting ourselves.

But, fortunately, there are proftwsions who
care enough about us to have conducted
research into th e m ultifarious kinds of
fatigue, stress, aches, pains, and repetitive-
consider using a headset.

Set up your workstation so you have
enough space to move your legs.
strain injuries we might infiict on ourselves

and they have issued a variety of tips and
guidelines to help us.
The B.C. Workers' Compensation Board,
for example.has pubhshed a handy booklet
Lighting has an underestimated effect on

yow comfort level, but it is easy to properly
adjust:
The level of light should make it easy to see
called Ho w ia Mak e yo ur C o mputer

WarkstaruurFir Yau, which indudes lots of tips
to help you set up your home office safely

without the purchase of numerous or expensive ginnos. Also, Compaq Computers has
been publishing its own Safety and Comfort
Guidesince 1994-a &ee 30-page booklet
(part 1841404)01) that has received much
attention for its objective (Le., it doesn't neces-
sarily push Compaq products) and dfective

tips on avoiding aff different types of computer-relatml injuries. The booklet, which is now
available online in its entirety (hzpf/wrw6.mmpsqmm/tom!outside/), breaks down the tips and
techniques into eight speci6c meat and is augmented with summaries and check lists to
help you get set up properly.

Blended &om theseand other sources, here
is a quick and easy guide and lists of tips to
help you set up your workstation in the safest
possible manner.
the screen without squinting or straining.
zontal at about a 90-degree angle at the

elbow with shoulders and upper arms
relaxed. In fact, it is good to remember "the
90 defpee rule" virtually every part of
your body that's bent when you' re sitting at
your workstation wiB be happiest and
safest when the joints are at a 90 degrees.
Ensure your wrists are in a straight position when using your keyboard or input
device.
Adjust your display so your head is
upright not tilted up or down when
you are looking at the screen.
Your lower back should be supported by
the curved part of the chair's backrest. If
yow chair doesn't offer this type of support, you should definitely shop for one
Possfsttzs ffts 00 tfsgsas prfndpfa
that does.
Again seating related; your thighs should
be resting horizontally within a 90- to 110-
Many experts acknowledge that most people

develop bad posture habits over timeinduding sitting posture, wrist and hand
aliyunent, and chair-to-desk positioning-
If you feel pressure fromthe seat onto the

backof your thighs or knees, more adjustment to your chair or posture is required.
affofwhich can behardto change.Theywarn
M akesure yourfeetare fully supported on
that once you decide to heed the importance
the floor or a footrest.
of ergonomic considerations, you will hkely

have a difficuh time adhering to recommendations and adjusting to equipment as your
body has to unlearn bad habits while adapting to the good:
There will definitely be a period of transition during which you' ll find working on
degree angle at the hips.
Chair
This is the part of your equipment that you
are going to have the most actual physical
contact with, so you'd better choose one that
you can become best buddies with. There are
hasa non-slip surface and supportsboth

&et when your heels are 12 cm (about 5
in.) apart. The angle should also be
adjustable but very stable (rtmd: not wobbly),
Good chairs will have a backrestthat can
be raised and lowered and adjusted for

angle.
Armrests are good, though not absolutely
necess
ary.If your chair does have them,
you must be able to adjust them so arms
can be in a comfortable typing position
(see arm and wrist positions under
"Posture," above).
It is also best if your chair's seat has a
round front edge and can be tilted to maximum comfort level.
Though wegenerally consider leather the

ultimate symbol of luxury and comfort, a
breathable fabric is actually a better upholstery choice.
The vvosftststtfnn
This is where a lot of little things that don' t
cost much can make a big difference. Most of
these tips will help you achieve the desired
posture (as outlined above):

The top of your monitor's screen ought to
be at eye level, Once that is adjusted, you
can use the monitor's tilting baseto set it at
the most comfortable viewing angle.
Studies have shown that optimal distance
between your eyes and the screen should
your computer frustrating because yow

relationship to the chair, desk, monitor,
mouse, and keyboard are altered. But, they
a number of issues to take into account when

using or choosing a chair, but many are
addressed by using one that offers lots of
adjustment options. There is little mystery to
suggest you persist as it is usually only a
whygood qualityofficechairsdemand acon-
a viewing distance of 50 cm (20 in.) or

about ann's length comfortable.
Try to place the monitor so that it is direct-
matterof weeks before you become comfortable with the new relationships and
siderable cash outlay:

It is best to have a chair you can adjust
while you' re seated in it.
Use the height adjustment of your chair to
achieve a straight wrist position.
Foot-rest users should make sure this item
ly in front of you.
Set the angle of the keyboard to allow you
to work with your wrists straight.
Yow mouse,keyboard and anyotherinput
device
sshould ag beon thesame leveland
close to one another. They should also be
begin working with notably less fatigue

and a greatly reduced risk ofinjury.
When using your keyboard or input
device, make sure your forearms are hori-
2$ ApRIL 2001 ntE COMpUTER

pApER K EDmON www caasdscomputescom
be 33-70 cm (13-28 in.). Most people find
A good guide to determining whether your

lighting level is appropriate isthat it will be
bright enough to read any hard copy easily
while you are working in front of your
computer.
Your display should be free of regectd
glare.
Set the brightness and contrast controls on
your display to comfortable levels (a nobrainer, yes, but many cranially challenged
computerists never even think of it!).
Though less easy to control, walls, Boors,
and work surfaces are best if they are a

matte (dug) finish so they reflect less light,
and &ee of distracting images or lights.
Lamps on your writing surface should be
to your left if you are right-handed (or to
your right if you are left-handed). This
avoids shadows on your documents aswell
asrefi
ected glare.
If seated by a window, you should orient
your workstation so it is at a 90-degree
angle to the incoming light. Pacing a window direcdy makes it difficult to see your
monitor, and sitting with your back to it
means light will reflect off the monitor,
which also causes eye strain.
Orlsnlxn your ssnsgteestfftto

Take regular breaks away fmm the computer
throughout the day.
Vary your work activities regularly so you

change your posture and use other muscles. Put your printer. for example, at a distancefrom your desk so you are occasionally forced to get up and walk to another
part of the room.

Pace your work activities so that there is
some variety.
Stretch and move your muscles regularly.
Thereare a number of booklets, cards,

guides and on-line sources for stretches
and exercises you can do at your desk Cl
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ampamacom RaE CEREPIRER PAPER RC EOIROIa APRIL2001 10
c HONE WORK w
Colnhotaghmaad Im ggng
all
yasquestionsand answers,areexchangerL
It's firster than sending email. and does not
require the time and conversational pleasantries usually involved in face-to-face or
tdephone conversations.
Although they require sound cards and
headsets, voice capabilities have also born
incorporated in IM program. both in the
form of computer-to-computer andcomputer-to-telephone connections. The computerto-computer conversations are typicaBy&ee,
and although computer-to-phone conversations havebeen fiee in the past, they are slowly transitioning to fee-for-service models.
IM applicationsare also useful for transfer-
Continuedfrom page 20
(hxp//wwwicqmm), AOL Instant Messenger
(hxp//wwwanl.mm/sim), and MSN Messenger
Service (htrpJ/messenger.msn.m) can also be
used effectively in a businesscontext. These
synchronous services enable several members of a workgroup to be in instant contact the dectronic equivalent of a quick
verbal exchange by two employees at adjacent dodo. Obviously it shouldn't replace all
contact, but I' ve seen IM used effectively
with teamsspreadaround an office or across
the continent.
It is mosteffective when short messages,usu-
ring files,another way to avoid amail gateway

that doesn't like hrge attachments. If you are
selecting an IM application for an work environment, for the moment, MSN Messenger
has aslightly more professional, lessduttered
lookthatbusinessusersmay prefer.
Vhlnocoafntundng
There are literally hundreds of companies
who believe videoconferencing will be the
next big thing. Suppliers, ranging from vendors of high-end proprietary systemsto those
offering Webcamsthat cost lessthan 0100, are
convinced that this year, or next, will be the
year of vldmrconferencing.
I'm not. h it the complexity involved in

configudng and setting up a Webcam?The
postage-stamp shed images and the poor
quality? Or the fact that most of usjust don' t
like the way welook on camera?Maybe it's a
corporate firewall?
Whatever is stopping you (and me) fmm
using a Webcam escept for the occasional
novelty demonstration should not stop you
fmm using Microsoft's tMeeting, far and
away the bnn tool for synchronous distance
collaboration between two or more group
members. Somehow, possibly because it' s
I'iee, possibly because its first amibute is
videoconferendng, users have never given
this product the attention it deserves.
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Yes, it doesvideo and audio conferencing,

but its other capabilities aremore useful and
much more impressive. NetMeeting can
allow several ponple to work on a document
at the sametime. while they are at their own
computers.
Everyoneseesexactly what the personwho
is curnmtly in control is doing, in real time.
Each Ne?Meeting participant can take full
control of the shared application, modifying
text in Word, nmning fiiters in Photoshop,or
selecting transitions in VideoWave. And
while everyone can work on the document,
worksheet, or image, only one person needs
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to run, or even install the application that' s
being shared. It's agreat wayto run an online

meeting. In my experience, while you' re
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using NetMeedng, it's best to use the phone
for a live voiceconnection with your collaborators.
ghahnnad naalgaamtlln
The finalaspect of teamwork is taskmanagement and project reporting. These project
management tasksare key to mmting deadlines andmaking swe team membersunderstand the dependenciesbetween their deliv-
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plansareone ofthe requirement ofprojecrs

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Outlook, but unfortunately not Outlook
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onProject(lnp//wwwnnprnjea<nm)mayprovide
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MediaLot's free online project service
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Team membershaveapagewheretheycan
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member, and overdue tasks. The site also
indudes 50 MB of storage for the team's
completed deliverables.
Although we'd all prefer that these tools
remain accessible at no cost, now that the
Internet's free model is falling fium favour,

I'm ready to paya reasonablefeefora useful
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w HONE W ORK w
Multifunction device lives up to its name

Ina productcategory thathashad an inauspidousstart,Brothergetsitrightwith MFC 9600
know peoplewho have padml up devices if
the setup and use was too time consuming or
spend a lot of time doing online research, so
ments into a variety of dilferent ap plications.

As an example, I recently worlmd on a
difg calx)
Olf the bat, I was very impressedby all of
mostly used the MFC 9600 to print a mix of
paper that requirml information from several
devices had a bad reputation. The Erst
text and imagesin the form of articlm, white
print sources. Normally, I would have had to
models I used did many things, but none
the features Bmther packed into the MFC
papers, and other mate~

a ave rage,
about 40 to 50 a day.
My wife, who is a full-time university student, spends a lot of time running off essays,
type in tbe information fmm these documents. Using PaperPort and TextBridge,
however, I just scannml in the pages and
printing out artides and monographs and

photocopying documents for later reference.
icon on the PaperPoct toolbar. This launched
t wasn't long ago that multifunction
t
of them wdL scanning wasoften poor quali-
ty, Snring was pmblematic, and printing...

well, let's not even gothere.
Sstrqbne00FC 0000
From:0nnhw I lemslinnal Cncpnrslinn (Camch) Ltd
Tel:809-3614466. htlpJ/www.bcnthecca
Esbmslmlslicerpncu61399
Still, I a lways believed multifunction
9600: colour scanning, printing, faxing,

copying, and even video capture. The cornpact device Steasily in the small spaceon my
desk that I had leR for a printer. In addition
to software drivers, the hardware comm bundled with Visioneer Paperport, TenBridge
OCR, Cord Print and Photo House, and

FaxStorm.
The process of setting up that software,
however, was less than intuitive. Similar to
businum and home ofSce environments
the Test Lab's experience, I found the automatic installation of software to be rather
wherepurchasing a separate copier,printer,

fax, and scanner would not only becost pro-
buggyprocessthat causedmy system to hang

a couple of times. It would not automatical-
hibitive, but there would also be the qumtion

of where to put aB the hardware.
ly install the PaperPort software required to
Luckily, over the years, multifunction

deviceshave impmvml in design and quality,
correctly.This happened even when I

checked otf the option for automatically
installing PaperPon Srst. Since it did not, I
bad to uninstall everything and begin again,
this time Boding Paperport on the CD-ROM,
installing it first, then 'nstalling the other
device
swerea good idea,especiallyforsmaS
overcoming many of the pmblems once associated with this pmduct category.
I have my own small home oSlce, so was
eager to try one of the latest muldfunctions
from Brother, the MFC 9600. An added

incentive wasthat this device wassingled out
(along with the Xerox WorkCenter 390) in
get the other drivers and software working
drivers andpmgrarus. Not very friendly. Almi

perpleung waswhy support for the USBport
Editor's Choiceaward. So, if it impressedour
wasn't automaticagy installed. I decided to

stick with my trusty serial cable connection
for my test.
guys in the Test Iab. I wanted to see how well

it stood up to actual home ofSce use.
lip und mmnlng
TC)ns November 2000 Test Lab for an
Could it get up and working quickly without a lot of futring around with settings? (I
Rubssmuf Ibn nnbnurh ulfnsg

Continued
from page 24
to be involved in this new product category.
The Dl-704 is also a compact little device
with a lot of functionality built in, including
Once set up, the MFC 9600 ran very weB.

Both my wife and I tested the unit over the
get going, you set up in the usual way: set your
PC up to obtain an address automatically via
DHCP, and plug it into the DI-704, which will
auto-assign an IP address. The Web interScce
for conSguration of the product is very easy to
hardware Srewall, dynamic muting, and vir-
use, and offers alot of power for conSguring
tual private networking. The DI-704 will

work with your network, a cable modem or
DSL connections (including support for
PPPoE logins). The serial port on the rear of
the box allows you to share a dial-up modem
or ISDN connection. Unlike a few other
Internet-sharing devices, the D-Link box
does not have a parallel port for printer sharing, which is a bit disappointing.
That fact aside, the Dl-704 is a very nice
produch and very easy to set up and use. To
the device for use with broadband, and for

Virtual Private Networking.
As with many things, you pay a bit more
when you go with the big brand name, and
this is the mse here, at least compared to the
Guet. When you look at the full range of
competitive products, however, the D-Link
DI-704 is pretty much in line. Even better,
the D-Link product comes with a lifetime
warranty. That alone may justii'y the slightly
higher cost. C2
period of a week in the home olSce. I tend to
She is also a bit of a shutterbug and enjoyml
Textgridge, which converted tbe scanned

images into editable trna that I could incor-
scanning in and printing off the photos she

bas taken with a Sim camera has modiTying
porate into my document. Whatever Susaation I mayhavebad with the dumsy interface
in with image editing softwace to see the
was more than made up for with how much
results.On average,she was printing nearly

50 pagesa day.
The laser print quality was escegent, and
theprintspeed good (themanufacturerrates
this model at 12 pages per minute). The
time and work this feature savedme.

TextBridge and PaperPort even worked
with photos, allowing me to drag a scannml
image onto the Photoshop icon, which
launched that application. This drag-anddrop functionality works with Excel,
Bathed scanner was msy to use, scanning a

variety of documents quickly and without
too much fuss.
The fax functionality was preay straightforward, with the Multi-Function Unk Pm
software walking you thmugh the process of
WordPad, andevenemail programs.

Overall, I found the Brother MFC 9600 to be
a solid product even with the setup and interface frustrations.
If you' re considering a Brother MFC 9600.
sending ahx. (I now regret having the second

phone line in my homedisconnected when I
decidml to switch to a cable modem for my
keep in mind that your workspaceshould be
Internet. It would have made receiving faxes a
well ventilatmL I found a noticeable smell of
whole lot easier.)
toner in the air after particularly heavy
I only wish that the Visioneer PaperPort

and the TextBridge OCR software were as
easy and intuitive to use. The PaperPort program bas a rather dumsy-looking interface
that requires some hunting to reveal the functions that allow you to import scanned docu-
rounds of printing and scanning not
enough to makyou run out of your home

oS)ce, but enough to be annoying. It was
es peciaBy so for my cat. who barrumphed out
of tbe room with look of disgust.Can't please

everyone I suppose.CI
Local 10-digit dialing coming to 604

Those whn bve nr work in the 606 mginn of B.C.'s lower Mainland
am encenragsdtn start changing the way they make localtelephone alla. Instead of dialing seven digits, callem should start
indudin9the arne code when making localtelephone csgs,send-
ing faxes,using wirelessphonesoraccessingtheInternet.

Startingttay 26, linn(calls ma* within the 604area usingonly seven
digit
s msy be intenuptsd by a mconbd announcement mnnncgng the
caller to addthe area cadethe nmt Sma Thecali will then be connected. However, this an ~
coul d dismpt data calls (fan, modem),
pmmntin
gthecxUfrom heingconnected.Peopleam beingenceamgeto prepare
Swh equipment
lndadmg speed dlslem, autn-dialem,and pgx systems ln advance nfthe may 26
deadline.Fortips or moreinformation on 10-digit dialing. 9n to tntpf/wwwasdlhecode cern.

FCPStai
1p imited
go houls
hours
BB npmt 2001 1HE COMPVIIR RlpER XC Hnntnn wwwcanwtscn

mpuuscnm
dragged tbe Slee over to the Micmsoft Word
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2001 33
c HON E W ORK >
One computer, two displays

Wantto be more productive inyourhome oNce? You mightwantto consideradding a second monitor
to yourworkstationto give youthe desktop realestate you need to spread outyourwork
While the card isonly about half the spee
dof
BY Sean Carnttgbesa
f you decide your work requirementsInrge spreadsheets or the need to constantly jump between multiple windows
or applications justify adding a second
monitor, you' ll need to make sure your system supports that option with a suitable
graphics card. Canada's ATI Technologies
recently announced the Radeon VE.
Sgg Radeea Vg 32 MB
From ATITechnologies
hgp://www.sg,com
Snggenedretail price:3143
The intmduction of the Radeon midway

through 2000 didn't exactly set the world on
Ere,but rather provided a more affordable
alternative to t h e exceptionally pricey
GeForce2 line of cards &om Nvidia. As with
most of the cards at tbe highest end of the
spectrum, the target audience is the gaming
community. This leaves behind a whole spectrum of users who would like better graphic
the full version of the Radeon (it removes one

of the data pipelines and scales back from
128-bit to 64-bit), it has been built up on the
monitor-handling side. While many cards
have support for multiple monitors, most
For example, if you' re running Photoshop,

you can have the images on one monitor and
your toolbars on the other. Or, if you' re running a spreadsheet, you can spread it across
both monitors to get the big picture all at
once without having to scmg back and forth
only have asingle VGA out port, forcing users
across asingle display. An icon in the system
to purchase optional hardware or use a televi-
tray allows you to switch between Eve di8er-
sion (which provides a lower-quality image)
ent desktops, meaning you can run dilferent
as the second monitor.

The Radeon VE featues two monitor ports,
software in different virtual desktops, and

switch back and forth between them as nec-
one VGAandone DVI (digital videointerface).

A DVI-to-VGA adapter is induded in thebox,
essary with just a click on the icon. There is

also a hot-key feature, allowing you to set up
so you can run two standard VGA monitors at

the same time using a single Radeon VE card.
There is also an S-VHS connector, for those
who want to use a TV or VCR. You can useone,
two, or all three connectors at the same time,
certain keys to run any application with the
though theS-VHS connector is adone of one
GeForce2 MX as a stripped-down version of
its popular card. Now, ATI does the same

with the Radeon VE, a low-cost stripped
down version of the Radeon pmper.
Calling the Radeon VE "stripped down" is

a bit misleading in some ways, however.
installation program will automatically run,
about $1,500 each, compared to about $600
setting up the Radeon VE drivers as well as
for two 17-inch CRTs.

The bestaspectof theRadeonVE istheprice.
g/
33 Technology
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CA N A D A
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caltjdge jg$2.35, (j)ig kjt sells for $39.99andgive

you 17refills; or youcankeeppaying $4007more
for8newone EACHTIME.
SPecial ogt OVO/VCD Karaoke Cds
Karaoke VCD....................i~ $4.99
K araoke DVD....................~ $ 9 . 9 9
Ka
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than half the speed of a 64 MB Radeon despite
havingonly half the memory and half the data
Despite all of the feature, notably the dual-head
pipdine. Even more surprising was its performance in comparison with our GeForce2
MX card despite the MX's theoretically
higher00 rate (up to 733 megatexe)s per second, as compared to the VE's maximum of
support with DVI, the cardwill sell for amund
550) the VEachievedbetter numbers. If you're
$149. This puts it squarely into competition

with both the GeForce2 MX (which doesn't
have the same amount of features at this price)
and with a sggbtly older entry. the Matma
G400/G450 series (which don't achieve the
willing to tweak the MX, you mn certainly

achieve better results, but for those who just
want to take it out of the box and install it into
the system as is, the VE provides ~
ade-
quate performance.Cg
M o n t h l y S p e c ia l
Cb RE-WR(TER
Spindle100pk
lbicoh12X10X32
CDR media
SiSS
g d jl
1GB 2sg/IQ > 4
\I+
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DRAN
PC 133
7 gjg1ll. lj
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AMD Thunderbird 1000Mhz

SIS 730S ATX Motherboard,
AGP Video, 30 sound,NIC
128MB SDIBAM
Panaaonic I Aq Floppy Drive
30GB Hard Otive ATA100
32M 4X AGP S/Memory 3D Accelerator
18" ATX Tower case w/250W Power
104 Windows KB
PS/2 mouse w/ mouse pad
52x CD ROM
120W Mujglttedia Speakers
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10/100MBPS Ethernet Card

one monghFree Internet aceaas
Chinese,Talwaness, Japannsn,English
Call 92 9 - cg850 or v isit us
880 upgrade to all Region
Oggli e fpr a l l Other D c geialS
C heck outour online store WWW.3j t e C h n O I O g y . C O m
An Prices Reflect 3% Cash Oisnount.

prices aun'cot To chan e without prior Notice
00 APRIL2001 TI4ECOMPUIOIPAPER KSOIAOSI ww w ~
nles.com
6622
2762
For those interested in the gaming perform-
canstig expect22-inch CRT monitors to run
Tel: (604)323-9859
30Marh260 sents
4307
3203
ance numbersfor the Radeon VE, it comiwres

favourably with the Radeon, achieving better
card,youpop in theinstallation CD-ROM. The
Fax: (604) 323.1157

Toll Free: 1.877-323.919 6
0
C
Email: info@3jtechnolog)/.corn
5307 Victoria Drive, Vancouver, BC, V5P 3V6 3
Gra hicscard
ATIRsdeon64MBVNO
ATIRndeonVE32MB
CreagseGeForce2 Ugrs64MB
PowerGeoeGeForte2 IN 32MB
extra desktop space on your screen is... well,

that running two 17-inch monitors gives you
m ore scr
een space than you'd have with a 22inch CRT. but at a fraction of the costyou
www.3JTECHNO,rO
SDBBatgt 2000 neaten

These scores were obtained out of the bnx
(no speed tweaking) on the following system:
a 1.2 GHz Athlon PC with 256 MS DDR
SDRAM, running Windows 98, with monitor
set to 1,024x768 resolution and 32-bit colour.
desktopspaceonyow desk The good newsis
of the other monitors, if you use all three.

To get erythitW working after nstalling the
HydraVision multi-monitor software and the

ATI multimedia centre (which features DVD
player software and other multimedia applications).
HydraVision is the key to your home olgce
pmductivity, allowing you to run two monitors
on the same PC and spread your applications
acrossboth.
performancebut don'tcare so much about

Quake kame rates. Nvidia introduced the
click of a single key.

The one thing you need to achieve this
sameperformance,though theyhavedual-head
capability built into thecard).
G IGABYTE
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ll
w NEW & NOTABLE +

Blsmn gglsuloss announces AlsCsssl 700
Wireless data modem manufacturer, Sierra
Wireless (blip://wwwsierrawirelesscom), has
wise,
andresponsibleInternetuse.Containedin
a 24-page booklet titled Illegal nnd Offensive
Content an the Internet, the information is sup-
unveiled its AirCard 700 series of wireless PC
posedto help teachersand parentsprotectchil-
Cards, which it calls the first wireless capable of
drenagainst the dangen forchildren on the

Internet.
Moreon the federal governmen's strategy
can befound athtqr//nwwmnnectgcca/Tbeerwbe/.
tri-band operation in GPRS packet mode or for
GSM dial-up access.

This new wies is compatible with netwmiu in
Newsbyfes
Emope,North Amems, andAsia, alfaring GSM/GPI5
subscribers nliable, ~
hig h-speed arxnu tu 2RS sullllon now susgWso Nol In Chino
BELTING,China By the end ofJanuary 2001 there
maiL data, corporaln applications and the Internet,
weremore than 22.5 migion Internet users in
according iu Uw rxrmpany.
The Sierra Wireless AirCard 700 series will be
used with laptops and handheld computers,
allowingusersto connectto corporate networks
or the Internet wirelessly and without the need
fora mobile phone connection.

In GPRS packet mode,an AiKard 700 can be
"alwayson," aUowing the user to stay connect
China Internet Network Information Center

(CNNIC). Of the 22.5 million, 3.64 million Chinese
use leased line connections, and 15.43 miUion am

die(
upInternet user The balanceuseboth methods of Internet access. The CNNIC study also
found:
ed to email as if he or she were in the office,

with no need to invoke a dial-up session. GPR
S
networkswork at speeds of up to 115kbps,
dependingon the grade of service offered by
Beiji
ng is home to 23.42 percent of China's
each GSMoperator.
Total international bandwidth from China is

TCPStaff
Conor&alsloslgss lo lnutsck Blris onBno

OTTAWA Canada's justice minister has promised to introduce new laws thisyearspecifi
cagy
.CI21
-'. BCI21
China,according to a semi-annual study by the
targeting pedophiles who use the Internet to

contact children.
Web sites, while Gunagdong province hosts

14.24 percent, and Shanghai is the base for
10.61 percent,
now 2,799 Mbps.
The majori
ty of those surveyed were male
(almost70 percent),aged between 18 and 24

(41 percent), and had abachelor's degree (39
percent).
Justover60 percentofInternetusers access
the Net from home, and justunder44 percent
Speakingat a ceremony to launch a new

onli
ne-safety education program, Anne McLefi
an
said the proposed legislation would create a
log on atan offi

ce;
Avera
ge Internet useis13.66 hoursperweek
new offensecalled Internet turi

ng and would
provide"aU the tools necessary to reach those,
chargethose and prosecute those who abuse the
Only 32 percent had purchased any goods
potential of the Internet.

Mctegan said the law would make it mom iilicult
for adugs to communicate with chikben via chat

mome,email or Websihn for soeul purposes.
McLegan and Industry Minister Brian Tobin
refewed to the new legislation during the
unveil
ing of Canada's strategy to promote safe,
and e-mail is the most popular service;

onlinein the past year and just under 9 percenthad bought something atan online auction. But as many as 15 percent never
received goods paid for online.

Users surveyed overwhelmingly said that the
biggest problem with Internet access in China is

its lack of speed, followed by high prices.
Newsbytes
Collaboration with Microsoft ONce

r
'
n order to enable the collaborative

process required to create a document
with one or more writers, editor, and/or
reviewers, a word pmcessor needs to have
4cibaeg4ieeS
et$4lgbeAee~
0
Wxfriry dsto: June BOBOOT
.COM
labor
atortothe next,each adding comments
until it returns to the originator.
be able to add comments,modify text,and
senderreceives email aleri

s that the documenthasbeen gamed along.Thisfeature is
fuse* additional materiaL Third, editors must

be abl
e to make changes that can be verifi
ed
by the writers. Rnaily, an easy routing feature one which sends the document from
one contributor to the next until everyone has
seen it can automate and expedite the cm-
ss olr with a mmrmum purchxw vf $20 (urrrve taxes)

mo rash value
Cannot be uwd on sale items
Appbcxuletaxesnrx included
Linet one mupon pvr penwx per day
n Mech Qs
expvr Dale: June so. 200
Routil Outings
4BBBMnln Drest, Vancouver LC. VBV BRB (Mnln Stsoot B 32nd4BngAvo.)
Bfi APRIL2001 ME COMPUlERPAPER K EDITION wwwcanadaampulesmm
Each ofthese features was demonshated

by Lotus when it released Word Pro in 1996.
Although MicrosoR's Oflice suite has nowtriumphedin the market, it has only recently
adoptedthe same capabilities.
Word2000 seems to be able to save multi-
ple versions in the same file, either upon
able only in Word. AU three do support the

routing featum, to send a file from one col-
several capabilities. First, writers must be

able to save multiple versions, preferably
within one document. Second, reviewers must
ativ
e processandtheapprovalpmcess.
WWN.
Both Excel andPowerPoint would also benefi

t fi
om those features, but they are avail-
requestor automaticaUy when a document is

saved. In my experience, this capability is
frustratingly unreliable.
Although Word's revision tracking featums

have been modified several times, it still suffersfrom anoverlycomplexprocessthatmost
user
scan'tcomprehend.Each revieweroreditorcanadd,deleteormodifyadocument.The
authorcan review the changes,and either
acceptor mject them, on an individual or
global basis.
AU of the changes are tracked, and the
also unreliable, apparently because of its

reliance on certain extended mail server capa-
bilities.
Word, Excel, and PowerPoint support an
interesting Web discussions feature. In order
to use it,the documents must be stomd on a
serverthat has been configured with the
Offi
ce Server Extensions, a task that wiU
require IT supporh
One of the new features of Oflice XP, due
laterthisyear,isthe ShamPoint team senri
ce,
which promises to simplify the sharing of

information between applications and the
Web. This service can be hosted on any PC,
and provides read/write/edit services as well

as a discussion sewer for collaboration.
Document revision will also be enhancedin

Office XP, making it simpler to collect and
evaluate the comments made by reviewers.
Althoughthose comments and changes now

appear inline, in XP they will appear to the
right of the Wordwindow, with a clear indicationofwho did what.
Hoarsen Ne/fkmn
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wwwcsnadammputes.com THECOMPUTERPAPER K EDmON APRIL 2001 EP
5IIIulsrPAPER
Hands On
L ab T es t H a r d w a r e
E v a l u a t ion s S o f t w a r e 5 C D - R O M
Tax time
Re views
IBM TransNote
adds real notepad

to portable PC
Tt
:I"sannuallookattax softwaresees
an industry in transition from
traditional box-on-a-shelf retail to
a new bytes-on-a-site model
Sr SaveCaappeae
BM Canada recently sent a very interesting new product to the Test Lab for pre-
SY RodLamlrand
liminary evaluation, the TransNote
"portfolio" notebookcomputer.
his artide started out as a survey of
tax-preparation software and services
in Canada. However, it grew until it
wasn't just about the best way to do taxes, it
was also alesson in the way businesseswage

battle. It is a classicexample of how unforeseen developments redraw battle lines and
test the abiTity of companies to adapt.
It is alsoan interestingstory of the continuing war between the traditional box-on-ashelf retail model and the newer bytes-on-asite model.
Few areasofthesoftwaremarketareabetter study than the rapidly evolving tax-
ISN ~
that pipe. Even today, no company offers a
downloadable product that can come close to
its CD-ROM-based program. As well, until
site. Companies build the ability to create
recently, there was no such thing as Netfile.

Efigng by a certified tax specialist wasavailable but it added cost and other technical
challengesto the process.
requires that companies wanting to indicate

Netfile functionality must be certified. The
process for certi6cation is outlined on the
Still it was obvious that the Net would be the

channd of the future and that tax-prep software was perfect for it. AB but one of the foie
Yes, there is substantial saving when taxpayers enter their own data. There is also
such a 6le into their tax-prep programs.

To ensure consistency, our tax agency
CCRA Webpage (http//wwwnetiiielets).
companiesbelow offer a download version of
considerable savingsin storage space,paper,

and postage.So.lastyearthe CCRA offered
preparation market: from ugly to graphical,

to downloadable, and now a metamorphosis
to online services.
Tax-preparationsoftware ischanghrg from
their product. However, it is now dear that the

future isn't download, it's online service.
its Netfi)e pilot program to almost four million Canadians.
Onane Iax eerelcee
a commodity to aserviceand the companies

service providers (Asps). AB this has hap-
Rather than buying a CD-ROM or downloading a 6le containing the tax forms, it is
now possible to complete your return over
pened in a few short years and not without
the Web.Web applications havenow reached
difficulty. Aswell, this year's hugeexpansion
a suflicient level of maturity to make online

tax form completion possible. Two other factors bring it ag together.
First, security. When you register to begbt
an online return the first thing that happens
is the site tests your browser to see if it supports 128-bit encryption. If not, you must
problems and such great savings that CCRA

has vastly expanded the program.
This year 21 million taxpayers will 6nd a
Netfile Access Code on their T4 form.
Assuming the same 10 percent response
rate as in the trial, that will translate to
involved from manufacturers to application
of Net6le will greatly test Canadian online

tax services.
Substantial effort has been put into
preparing thesesites and many people in the

industry expect this to be the breakout year.
We will see.
One thing is certain, however, the war for
the tax-preparation market will continue on
ag fronts: boxed software, downloaded soR-
ware, and online services. How happy you

are with yow experienceswill determine the
conquerors and the vanquished.
The oaene aunso

As the Internet evolved, every tax-preparation software company saw the possibilities.
No box, no CD-ROM, no manual, no shipping, no middle man, heck. no retail channel just direct delivery of the product to
consumer and aa of the proSt to the developer. It didn't pan out quite that way, however.
Ten percent accepted. There were so few
upgradeyour browser. If it does,then aa data

sent you enter from that moment is encrypted until you leave the site.
Another security aspect of the sites is that
they make itclear thatifyou lose your password they cannot retrieve it.
Not even their network people can get at
your data. These sites are taking great care to
make surethat there isn't a serurity scandaL
Clearly, a public(wed leak of someone's tax
return data would seriously wound a compa-
ny likely fatally.
The second factor, which really makes
online services appealing, is the development and growth of Netfile.
The main trouble was bandwidth. but

there were others. Consumer expectations
now induded multimedia video and other
fancy features that just couldn't get down
I s
l tan eflato
From: IBM
http//www.ilim.cs
Price:54300
Reuae
The Netfile concept is simple: Canada
Customs and Revenue Agency (CCRA) has

defined a format for uploading 6les to its
more than two million Canadians using the

service. That's a lot of traffic and suggests
the federal government is confident about
the system.
Efile, the electronic service for tax professionals, will continue this year but long range
plans indicate the service will be merged into
Netfi)e when the latter can offer the full functionality needed by professionals.
Telefile (a telephone-based method of BIing) is also mntinuing this year for individuals
with simple tax situations.
lho ronne
Just when it looked like the war was won, a
new front has opened on the Internet and
conflict is breaking out. The days of buying
a paper box with a CD-ROM inside are on
the wane.
The futureoftax prep is online and software
companies know it, but we're not there yet.
Dialup Internet access makes online services
awkward and annoying. The immaturity of
these services means some interfaces are
confusing.
The device appears to be anaverageblack

soft-cover folding clipboard when closed.
Opening the folder reveals a Thinkpad
touchscreendisplayandkeyboardon theleft
and a ThinkScribe notepad and pen holder
on the right.
The keyboard has aa the necessary keys
but no extraneous Windows keys. A traditional ThinkPad pointstick sits in the middle,
and three mouse buttons reside at the bottom centre.Above the keyboard, the 10.4inch touchscreen lays flat when the folder is
closedand can be positioned in one for f
ive
slots for different viewing angles when open.
The coolest thing about the ThinkPad
TransNote is that it accepts written notes.
Write it down, either on the ThinkScribe
notepad, or directly on the touchscreen,

and use it. This technology offers many
possibilities.
For example, a user making a presentation
could connect the ThinkScribe to a projector.
Anything drawn on either the screen or the
notepad would be projected to the audience.
Thinkrad and ThinkScribe sidesare powered independently. If battery power is low,

the user can take notes on the ~
e
while the Thinkpad is turned off. Later, those
notes wifi appear on the ThinkPad screen, to
be manipulated by the user.

As long as the ThinkScribe side is pow-
Continued owpage 42
Continued onpage40
F I
L E
Wit h
B l I a A C OS i 8 I I O
sa APRIL2001 THE(OMPUTER
PAPER KED1IION wwwcsasdscampuiesmm
pay on ly when you are ready to file

Fa st & easy interview style Nothing to download or install
gg Jg Q
Tel: (804)732-5891
Pex: (a04)733-460e
S ); ~
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www.vancocomputers.corn(new)
vsncoOvsncocomputers.corn
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FujitsuSCSI J2W7.5MS 1000rpm9/10 .$339/459 ShuuleAV11/AVI4/AE22 ..............QN/125/IN CreativeSBS35/CSW100/ 125/2%....$29/5&IBgfl05
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SamsungSF-5100P Multifunction ..... . . ..$539
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SOFTWARE
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wwwsnadtccmnuletrom THE coMPUTER

PAPER K EDITIQN APRIL 2001 39
< HANDS ON u
IGM llensuato adds poal notopad
ballpoint pen for writing on paper, and a red-
ered, handwritten notes and diagrams can be
saved, collected, archived, and traded with
tipped plastic pointer for writing on the

TransNote screen. The stylus cap, which fits
friends and colleagues via emaiL Now the

phrase "Do you seewhat I mean?" can be fol-
can be used on the TransNote screen.

Opening and manipulating Windows programs was frustrating when I first tried using
lowedby an accompanying diagram.

While leaving the ThinkPad side on during
takeoff and landing definitely contravenes
established airline safety procedure, IBM
wasn't able to tdl us if leaving only the

ThinkScribe side on would pose the same
safety hazard.
The accompanying stylus ispowered by a

single AAAA battery, and has two ends: a
over the ball-point end, is also red-tipped and
the pointer pen. I played with the pointing

devices calibration (in Control Panels) until
it worked to my liking. However, the pen
offers no means of right-dicking an object
that I could find.
IBM Ink Manager Pro is the software that
deciphers handwriting to the screen. Along
with Windows 2000 (including Internet
Explorer and Outlook Express), IBM has

bundled Lotus SmartSuite, PC D octor,
Shockwave, Acrobat Reader,and Post-it
Software Notes Lite with the TransNote.
By reading and foUowing tbe Getting
and a Type Il Compact Plash port.
Started Guide, users can quickly become
edges.
familiar with aligning written and screen

pages and learn how to take advantage of
what is a very useful device.
The TransNote is powered by a Pentium III
The TransNote connects to AC via a 3 m

(9.8 ft.) power cable, with the transformer 1
m (3.28 ft.) from the outlet. Time constraints
prevented full testing of the battery life.
However, TransNote avoids battery life problems of other notebooks because each side is
independently powered. Users can always
switch to notemaking with the ink pen if
power is low. We noticed the first warning
CPU and has 64 MB of RAM (CPU speed

and maximum RAM specswere not available
at press time). External interfaces include a
single PC Card slot, external monitor and
external drive connectivity, two USB ports,
Weighing a manageable 2. 5kg (5.5 lb.), the

TransNote m e asures 2 8 z32x3.5 cm
(l lx12.5xla i n.) closed, and opens flat to
32x58 cm (12x22.5 in.) at the outermost
beep when battery level fefi to 12 percent.

Without an external drive we weren't able
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vigaj g ~ $
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Intel Celeyen II 700

PanSum HIATXMolbarbnanl
128ISS PC133 SDRAII
$5~+
IA4MBRcppyDrivu
20.0GSUDMAHard Orivs
44X UDMABDE CD-ROM

AGPSVGA Vldao
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565 Int. Madam OR10/100 NIC
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44X UDMA EIDE CD-ROM
AGP SVGAVldao
PCI 3D Slarao Sound
AIND hy m n 700
KT133 VIA Motharbaanl
128MS PC133 SCRAM
84148PC133SDRAMgl
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PuwarAnlpggad Spaakorn
15'ATXTowerCasew/CWI800w P/S
includes personalized Web-based support,

International Warranty Service, and round-
Intel lplll 1000
AsuuATV133 KT133M/8
56K Int. Madam OR10/100 NIC
$4,200. The one-year li

mited warranty
AsusCIIV4X4 ATXMolbarbomd
256MB PC133SCRAM
Power AmplNOdSpaakam
17 ATX Tower Case w/250W
SoundBlas)OrEnsonlq PCI
I year parts and

2 years labour warranty
6 I month Free Internet
Intel lslll Shh
AmplNOESpaakam
18 ATXTowor Casa
46X EIDE UDMA CD-ROM

20.068 (7200ipm) Hard Orlvs
ATI Radaon LE32MS DDR
on the block.
The IBM ThinkPad TransNote retails for
AH systems come with:
Ngubllu efl(ET+Wl ttsctsNuni/8
56K Int. ModemOR10/100 NIC

PS/2 Keyboard gtMouse
1A4MSNappyDrlvu N
Visit usewwwgenadiccomPutetuc ca
concerned with being the fastest notebook
Intel lnlll 007
Win Koyboard8 Mouse
AND T-BIFEI 1GHN
However, this notebook is too sperialized to

be a performance leader. TransNote users
have too many options and possibilities to be
Ag on-Sat II : 0 0-19:00 Sun 1 2:00-16:00
I O l l O F I COMPUTER
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to load and run benchmarking software.
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1.44MBFloppy
$8+
20.0GS (7200rpm) HD
48X UDMA EIDE CD-ROM
nvlddTN1232MB AGP VMOC Cord
SoundBlastar Ensonlq PCI

56K InkModemOR10/IN NIC
MuSlmsdl
a Keyboard ~ ur
P S/2 WheelMouse ~ +
260WMBNmsdh Splos"
17 AIX TowerCasew/2SOW
1.44MBFloppy
the-clock toll-fee hardware support.
P124
MBNBINHO Kafblrd ~ ~
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5NW MulllmugaSutnnxgu+Spk
10 AlX TowerCasew/250W
W ln aaau/ ME/ 2000 Pro tone
1kocossortos
Ma ONce 2000 SBEOmrl l149
BassGD /ODn.w..............so.oo/L48
ICCRB /SSORB Sipmez ...,...418/18
hogneohqulozcom Express.......081
SEOSame Byasworhkdnptars
RBnaem Rase noplouu Opouia Saa
Ina OBK vso D/P/v............488

acpea lull SOKVSOaoa-ala.....488
CanPCIue/ uoa Vllu sanpao .Sas/88
Dinar Dpa 888vx pcucta Btc .,4ru
Diam sscvx pal lo/loc .. . . ..488
PCI 30 Sound
Win Kaybaanl 0 Mouse
PowerAmp)Nad Speakers
16" ATXTower Case
Case
SCoa SCSOS.BBIC ..... . . . . . . .888

888 4 Pool Buh .... . . . . . . . . . . . 888
ItucuhumguaPaagomhonmso 4118
RO W heelR ouse Opsloel...........888
18" Toast u/Baowhv................caa

Iu/tr/Itr Bum w/SzmhT888/48/Oi
17" Saute Iuulu Tower ATX........S78
84"SCOW louie truar BTX .......4188
XyaraMrlcro IXDMI StComsrasar
nopaaAXOS /BX84 VtnCoppermlne......4118/188
1CCHB / 880lm Zlp Drive ............488/188

10.8 / 80.4 OB<8400rpm) .... . . . . . . .41na/188
SaansmaSC.SGBAS(yuccrpm) ATA100 ....4188
aaeauuaSC.S GB ag(VSOCrpm) Atatoo ....4188
IBR 48.0 CB (vgccrpm) ........ . . . . . . . . . .4B48
Ommlse Bold ATLIOCIDECoutrolor ........4188
ususPCI-1384 Plteulte ,.......,..........
.488
Ihlgak PC1.1394 Plrewlre, .., ..,... . . . . . . ..488
BoasCCSLSlslan ..............................................Oata
asasPay Socket 423..............,..............,.....,.....,4888
nousPSBP 1894 1440BXPlreulte....................sns
aaa AWISS KTISSSookela .............................I)BSS
BoasAVESSS SSIDVSI DDB SocketAAyx .......SSSO
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hytoOAvxn resvc IasysB....,...................4108
algaugte CAOZRBoozerA w/pcl Sound............4148
opw e Ngkst
Caiman11833 / VCC / 800...................................Oau
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AMD Duton/ Thuagernlog VCC/800/SCC/Iu...uan
88/1aa/nuaua PC1838DRSN......................Call
DDB /Bmahas / PO Cpu ............................,........,Call
SalumtCare e Gyaahors
auEnsonlg/FCIS8 /Live!Value(Cuit>sns/la/aa
an Live! UPS 8.1/ Live Xasmor 8.1 (Retan) ..4188
an 11oolPlanaum 8.1 (Balan)........................,...8888
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yAmputlogspeakers........................................48
Cmauve CambridgePPBIMC .....,,.,..,.,......,...,.Alas
Cmalho8,1DTT 2800 / %CO .................48CO/848
nneoIaasiag BCS33u/8ubuooter....................sau
Ausehaashtg ACS48.2 u/Subuoofet ................488
nltecIaastsg ATP3 u/Subuoofer..................4118
nltecgaaalagAC848u/subuoofer,.,............siss
Apeihim ada Isaaoloso.zcap g I I 0

Monitor
18"Raoli8008 /17" 7ccn.svgp ...........4188/188
ly"ABC .Sudp 1800xlSSC..................,....,.........ONM
ly" Rack VC
CPD .484p Dyasylal.......................s san
1V'" una P8700 .Sgap 1880 x1024 ........,.........4888
1V" sonyQS
CC .Scop rial ..................................4888
1v"tnousoalo uvcf .BBdp shesou Mask ylel4888
17" uleus sale BF/0 .88ap $0 Plat ...................sass
lu"aeauaag OSSDR,SSdp Dynaylel ..............4488
19" aors 04CC.S4dp Plat ..................................4VSB
19" ulauwmts 87SC.Scdp................................4488
19" Vleusoalo PP790 .Snap...............,............,..sano
sylesm Adapters
aulsageyurtprosssm videoIn/cut .............4188
BEIUBBTywonger .......................................,...Ainu
Ati An ln Wongor 128 Pm 3SMBACP ..,...,.......MISO
nug AIWuadsoa BBSN TVIn/Cut..................saga

AEIBageoaLu snum DDE,...,.....,.......................4188
nn Ala RadoonVg suumDDRDeal Eesg.......41VO
AutBageaaescmVIVC......................................snau
BassaQeyorcea BIX 3SRB Pure ......................4188
Asapueyoroen NX suuu V7100/SV1D..4188/188
AsasCeuorcen SOIsnubTVlha...........,........slau
nsasueyoroe-11Vyvcc 32RB / Deluxe..4888/ans
M atamSnuoan.0460 3SNB DualHead...........4888
announcedthe addition of a radio frequency

(Rf) model to its precision mouse family.
Dyoapoint says the RF Mouseprovides
improved input accuracy while eliminating
the tangle of wires that accompany use of
traditional carded computer mice.
The 27 NHz RF signal relays mouse clicks,
movements,aad wheel scrolls up to 1.5 m
from the included receiver, which connects to
a PS/2port.8oth the mouse and its software
are fully Windows-compatible, according to a
company pressrelease.
Dynapointalso notesthatthe device's low
power requirement less than 4 mA conserves power for other computer peripherals.
TCPStoff
A hlstary ol AfricanAmortcan food
CD-R e CS)-Nowritor
Mx vDMAIDEcDBcu.........................................sus
Aapon SCXIDB CDBCR ........................................Sau
Cceauve SSRIDE CDBOM .....................................488
napea 1SXIDE DVDBCN,,,.,,.......,...............,..,..4108
Fleecer 1SX IDEDVDBOM ............................,Ainu
I Bx4xsg lnt. BIDECD.Ba...,...........,........,......slau
nlooh lgxlcxss lut, BIDECDBW.....................4188
BoarlgzBx32 Inl.BIDE CD.BW.........................OSOO
nortor lux lcxss Iat. BIDECDBW.................4888
rhutot lszlcxsu iat. 8108 CDRW...............4888
arson 880 Stylus Color ............................,............488
arson 7VVstylus Color....,....,.................. ....-..4188
SlpooaSSC StylusColor.......................................0818
RP 110CAAumoae Printer P/y/8 ...................48VB
uu 88000 /84000 (088 Bcannsr)........4118/188
RO 4MCC /83?CC (USB scanner)........4188/8$8
Er SSCCC8081/USB Scanner I SCCdpi...,.......4808
Assr 84080 48bn 088 scanner ........,.................488
ul.nbeoc/ gunnPrinter Cocle,..,...,.,.,......,..,..sa/10 I
8" usn/18 uxl................................,........,.ss/so
piloo8 opa;. Om aeleot le otua ae w/0 uence tal puces mnoot le omh Ouoeullt l a pieauot aameo,Oaooaaau ote topetueo crawls toopeotca ooawa
40 APRIL ICCI THE COMPUTERPAPER BC EDITION wwwconodocomputes.cau
Dyeapatnt Iebeducaa eaw RF mouse

Computer p e ripheral m anufacturer,
Dynapoiat,
(hnp//wwwdyuopoiut.uet) has
DUnk 8 PorCBuh lon ..... . . ..Saa

D.lane8 /BvotlBub ICCB ..Saa/188
Iiucere neuter I-put/4 pool ..4188/Saa
BJ<S Cocle Io/as/Scn ...Su/18/18
Bgasburbanrtt
Itn II O PRVOO
our crack online editor, Jeff Evans also a

left-hander the IBM folks ran across this
requirement rather early on in the product's
development. They decided against trying to
make an ambidextrous, user-convertible
TransNote, opting instead to supply a lefthanded version as a separate item. )
CauodaComputei.com
II29 I 1$9 I 199
BlushCD Bolas./VCORB ...........4LOO

Blouli CD 80/ l Sown..............niLOO
loateoh Irethle ClouoeCOB.....,....448
AoyanNX84?Fg i8108 /AXS8 18188,....41OS/NO

asw CCV4)IC Vta pCPO
A hvx ...........................4148
nasaCuysx.D Dual Bosket 470 Vta....................4848
BossCVBLSClulsn ...........................................4188
Looks rather unusable for a left-handed

writer." Good news, Mr. Fielder. According to
30.065 (7200rpm)H
48X UDMA EIDECD-ROM
BVldla aanmzNN OS
ASPVMR Csnl
SoundBlaslar Llval Valua
56K Int. Modem OR10/INNIC
10.NB UDMA/88 Hard Drlva

44X UDMAEIOE CD-ROM
SSK Int. ModemOR 10/1 00 NIC
AGPSVGAVldso
noyeaaxss 4XAupVIAApens+.......................4188
(Note: Robert Fielder read this review

online and wrote "What about us southpaws?
Nn Very nice site here.8E?.com has a put

up a history-of-food section ceiled From Fish
Fryto Stir Fty: The Afri
can American Eating
Experience.
The site section details the history African
American cuisine in the 20th Centuty.
Accordingto the site:"Black cooks have long
put their mark oa American food. Where
wouldwe be without the okra in New Orleans'
gumbo, the spicy peppers that season
Missouri snd Texas barbecue and the rice
dishesof South Caroline-fame-Hoppin'John,
ditt
y ri
ce, and red beans and rice to name a
few'."
Thesite hasa broadband feature providing
detail
s about different food eras in the 20th
Century. It also contains sections with historical information, photos aad recipes.
htlp//awwbet.mm/FOOD/
+
Richm
ond,R.C. V6V)J4 0
021-12391RridgeporjRd.
weird
wo
t.iuoideiioa
em8
world
Bd.
We are an the 2ad
floorjustabois
ihe Subway
Mo n t h l
S e ci a l
Duron 700/$00
$5$ 9 /619
Athlon 750/$50
$63 9/679
900/950/IG
$71 9/749/789
Teh(604)244-0793
Tech:(604)244-0793
Var:(604)244-9762
IVeb
: www.addaxbc,ca
uoa4aj10am
-6pm Financing & Leasing
Cpn i p l l tep $516r
ECS MB73OM w/266MHz FSB/ATA66

3D 4xAGP Video upto 32M on Board
20G Hard drive
12 8 M PC!33 RAM
52X CD-ROM
l .44 Floppy drive
3D PCI Soun d
lO/ !OOmb LAN
Scm ll Mous e
Win9 8 Ke)board
ATX Tower Case
l 4OW Speakers
Prices are subject to change without notice! System are Internet Ready with I mootb FREE access,3 years labor & 13 ear parts warranty!
P3-HomeTheuter E//-Home Theater Super Deal Dream MacItipte

PremiumSystem CLWorkstation
733/766 $ 7 69/799 Pentium I I I 667 $ 1159
Pentium III 667 $ 1549 Pentium4-1.3G $2289
P eatiumlll 667 59 7 9 P entjumIB 667 $ 0 29
PIII700/750 $1019/1039 Pill 700/750 $069/889
PIII800/066 $1069/1099 Pill 800/866 $919/949
Pll I 933/I G $1149/1199 Pill 933/IG $999/1059
CL 733/766 $ 9 29/959Masonic 734LMR MB
Acer Aopen MX34 w/4xAGP !28MB PC-!33 SDRAM
128MB PC-l33 SDRAM
!0.2G UDMA Hard Drive
20.4C UDMA Hard Drive
l.44MB Floppy Drive
l.44MB Floppy Drive
Iuva TNT2 upto 32M Video
Rive TNT2 32M Video card 3D Sound Integrated
Creative 52x CD-ROM
Creative 52x CD-ROM
AC97 3D Sound integrated Winpg Keyboard
Win98 Enhanced Keyboard 2B 520 DPI Mouse & Pad
Logitech Wheel Mouse&pad 18"ATX Tower Case
l 8"ATX Tower Case
56k VBO Fax Modem
56k V.OO Fax Modem
!O/!OOMb LAN Card
!4OW Amplified Speakers
l 40w Amplifled Speakers
17".26dp (600x!200 Monitor 15" Envision Monitor
AMD nuron CPLO
750/800
$101 9/1039
PIII 700/750 $1199/1219 AMD Atblon750 $ 1059 Pill 700/7$0 $1589/1609
PIII 800/866 $1 249/1279
850/900
PIII 933/I G $1329/1399 950/I.OG

CL 733/766 $ 1109/1139 1.1/1.2G
Asus CUV4X-C ivlB 4x AGP

(28MB PC-133 SDRAM
30.7C UDMA!OO Hard Drive
!.44MB Floppy Drive
Rive TNT2 32M Video Card
Acer /foshiba12X DVD ROM
SoundBlaster Live sound card
$ 109 9 /1139 PIII
$12 59/1299Asus CUSL2-C MB. w/ATA!OO !28MB SOOMHZ RAMBUS
Gigabyte 7ZX KT!33 Chip

!28 MB PC-!33 SDRAM
30.7G UDMAIOO hard drive
l.44MB Floppy Drive
Rive TNT2 32M Video Card
Acer/Toshiba )2x DVD ROM
Soundnlaster PCI l28 Sound
inte
rnet Keyboard w/wristpad )Vinpg Keyboard
Logitech Wheel Mouse & Pad Logitech Wheel mouse &pad
18" ATX Tower Case .
l 8" ATX Tower Case
56k VBO Fax Modem
36k V.90 Fax Modem
600w Speaker w/subwoofer
600w Speaker w/subwoofer
17".26dpl600xl200 Monitor !7" .26d 1 dflox!200 Monitor
With systempurchaseonly:
Wladows Me Full Version CD & Manu)/8149 Wladows 2840 Pro ....82)5 h t S iitoose SB/Wheel/OpflesL..SS/tg/38
MS Offlce 2080 SB/8280 P mfessional/8360 NT 4.8Workstation ...8170 MS Keyboard Natura)/Interact.......SSS
r
Pentium4-1.4G $2439
800/866 $1629/1669 Pentium4-1.5G $279t)

$11 69/I 209PIll 933/IG $1719/1779 AsusP4T MB. w/ATA)OO
256MB PC-!33 SDRAM
3OG 7200rpm Hard Drive
!A4MB Floppy Drive
Cefocel PA256MX 32M Video
Panasonic 8x4x32 CD-Rewriter
SoundBlaster Live Sound Card
Acer 56K Voice Fax Modern
Microsoft Internet Keyboard
18" ATX Tower Case
Microsofl Optical Wheel Mouse
Yamaha MS20! Speakem
with Subwoofer
17"Samsun 753DF flat monitor
MS Projectzom.....%429
MS Workguite 200l/St49
IBM 46G 7200rpm Hard Drive

1.44MB Floppy Drive
Cefoce2 PA256MX 32M Video
Pioneer 16X DVD ROM
Paoasonic 8x4x32 CD-Rewriter
SnundBlaster Live Sound Card
Acer 56K Voice Fax Modem
Microsoit Internet Keyboard

18" P4 ATX Tower Case
Microsoa Optical Wheel Mouse
Yamaha MS20! Speakem
with Subwoofer
17" ViewsouicE7OF flat monitor
MS Visual Studio 6.0 Pro/$769
MS Visual C++ 6.0Prix .8225
Memory
72 Pin 8/lfl/32/64/128M EDO... 29/58/!29/188/409

PC-133 SDRAM 64/l28/236M .............. 34/58/l09
DDR Pc2100 266MHZ t 28/236M .............229/389
RAMBUS SOOMHz 128/256M ................. 298/579
Kingston Memoty (all Models) ...................... Call
3D pci SM Video Cards

48
Rive TNT2 M64 !6M/32M .............................67/75
Rive TNT2 Pro 32M w/(V out ..............................99
Acer GeForce2 MX 32M Retail/TV out.......l4S/)N
Asus 32M GeForm2 MX 7100/TV out....... !58/l 74
AsusGeForce2 7700 32M Pure/Delux.......284/324
AsusGcpoice2 7780 64M Pure/Delux ......458/508
Voodoo3-2ON/3008(TV out) Retail ........... lflp/)29
Voodoo44508/Voodooy-5508 ................... !68/279
A TI Xpert 98 8M DVD Ready . . . . . . . . 4 9
ATI All-in-Wonder l28 Pm ldM/32M ........ !N/259
ATI Xpert 32M 2000/2OOOPm ..................... 89/!OP
ATI Rsgcl28 32M Fury Pro(Video ineinut)....... !49
AT) RadeonPCI32M PC2TV ............................ 189
ATI Radeon32M/32M PC2TV .................... )34/)65
ATl Radeon DDR32M/64MNIVO ..... 199/279/2N
ATI Radeon 32M All-in-Wonder ........................ 379
Msirox Migeaium G450 Dual 16/32M ....... !34/1 89
TV Tuner & Capture Card w/Remote ContmlL. 139
ATI TV Tuner ....................................................... 88
otherboardg
Drives dtgControllers
tduiesie tdt54 epic 32M TNT2 Video/Semd/sek/LAN/tzs

ECS Kt MB73OM w/upio MM Video/SoundlLAN ... t 3S Fujitsu/Maxtor/Quaatum/Samsung/WD:
kncrestsr MS694D Dual CPU/ATAtoe/Raid ............ 205 l0,2/20/30G .............................. 5133/149/!68
/46G/61. 2/80G .................189/ 203/294/398
Lficmsisr K7T Fmz-4/turbo/Raid.............. 162l lso/2N
Microitsr MS-6339 Peniium4 MB 850 Pro ............... 369 7200rpm 10/20/30/46G ........l43/179/195/249
Gigabyte GA-7ZM/7ZX-l/7ZXR ........... 138/ 168/(98

Gigabyte CA7ZX w/Souodnlsster PCI128 ..... 179
ABITSL6 ............................................................. !83
Abit KT7-R/KT7A/KT!A-!L ................ 225/2 I 9/243
Abit VP6 Dual CPU/Raid Connoger .................. 238
Acer Aopen MK33 K7 SacketA w/3D sound ..... !59
Amr Aopen 4xAGP MX34..................................135
Intel 8!0 Chip w/4M AGP/3D Souad/36k/LAN... I 29
ASUS CUR-DLS/P4T.................................. 985/349
ASUS CUV4X/CUV4X-E ...................,...,.... 154/!78
ASUS CUBX/CUSL24:/CUSL2 .........179/184/ 214
ASUS CUS!-FX upto 64M Video/Sound/LAN... !49
ASUS K7 A7V/A7Pm/A7V-!33...........215/195/229
Sound Cards & Speakers
Soundglaster PCI 3D/PCI !28....,........................ 27/43

Soandnlastcr Live Value w/Digital out................... 68
SoundBlaster Live 5.) MP3+/Xgamer............. ( 39/t 39
Soundgisster l.ive Ll Plstium......................,........ 264
Speakus 12OW .......................................................... 8
GNT 5OOO
A Sjeukcrs w/subwoofer ........................ 54
Creative Theater51 DTT2300/D773500 ....... 308/364
Yamaba MS201(w/sobwaofer) ............................... 68
SVGA !5"l!7"/19" .........................,. S!78/218/339 Altec Laacing ACS452/48/34 .................... 78/149/84
AOC .25mm ldflflxl200 17" 7Glr ................... 249 Acer MS-Slo Subwoofer (OOOW Remoteconuog..59
Acer LCD F5OL 15" ............................. ...- 959 PolarBear-NO 600w Speakersw/Subwoofer........35
Keyboardstsg Mice
KDS 17"AV-7TF .24 Soay FD Trinitron Tube 369
Sony Ezen/G200/E4OO......................498/SN/695
Sony Gdm/ESOO/OSOO................... 789/(398/t498 Paekardnell Multimedia Net Keybowd ............. )9
NEC AccusyncAS70/FE700/ASSO .... 278/339/439 Fujitsu KB 8725/4723 .................................... 18/59
NEC Accusync AS75F/ASSSF .................. 338/494 Logitech Cordless Keyboard & Mouse..............108
Ssmsung FlatTube 753DF/955DF ...........329/488 Logitech Cordless lntemet Mouse ....................... 55
Samsung PSP (9"ldooxl200.22ram .............379 Logitech Scroll MouseMan .................................. 39
LC 15" 915FT/l7" 776FM w/speaks ..
..644/355 Artech 32ODPt Mouse 2 B/Wheel Net .............. 5/9
LG Goldstare 775FT/7PIFT+..................... 364/4)3 AOC Finger Trackball Mouse ............................. 29
View Sonic l7" Q71/E70 ............................. 279/289 Logitech Mouse 2B/wheel mouse,,.,....,,,.....,...n/(4
CD-ROM & C D W r i t er
ViewSonic E7OF/PF790 ............................ 338 /6!8
ViewSonic 19" Q95/E790 ....,.................... 428/459 32X Creative .................................................... 534
ViewSonic 2)" Gglfl/GS8l5.................... 993/t tpo SCSI Toshiba 4OX CD-ROM ............................ !08
ViewSonic 22" P220F Flat ............................. 1229 Panasonic 8x4x32 IDE CD-RW/Kit ........... 159/i 79
CD-RW IDE gx4x32 Retail Box ............ 199
j mmT cs< ~ k w n %c . a Sony
(2x
l
flx32
IDE Retail box Acer/Plextor ..... 209/333
Acer20ODX CL)50/SG/32M/l2.1"HPA/565/24x/S)4N
Acer2OOT CLSSO/SG/44M/12.1"TFT/55K/24x/S(789 Yamaha IDE 16xlox40 CD-RW/Kit ......... 294/3 tg
Aceisztrf P3-Sm/SG/Sdxuikt iFTitdx+LAN/24srtttee Yamaha SCSI 16x l flx40 CD-RW/Kit ....... 394/454
FujiuuA4 t7OCLSOO/6G/64M/t 2.1' I ST/Sdk/24x/81599 Richo Sxgx32 CD-RW IDE Drive/Kit ..... (69/(89
Fejitregdttn P3-450/dG/edMI id. t'TFT/sdk/24si 82599 ldX DVD-ROM Pioneer.................................... 129
Toduba280ODVD CL650/SG/sext/ t 5 I'TFI/DVD/2449 !2X DVD-ROM Acer/Toshiba ................,. 109/l(9
Teihiba Pro4330 CL650//OG/64M/td. i'TFI/DVD/2849 Blank CD w/case Writable/Rewriiable....... OB9/2.9
Teibiba 2.5" Hard Drive 6/IO/2OG .... 5185/219/299 CAT CD-R Silver SOMin/7OOMB Sgpc Pack/0.69
144Pin SDRAM 32M/44M/128M ........... 569/79/Stt Blank CD w/Case 80 Minute ............................. 1.2
PCMCIA 56KFax/Networkia Card ...... $74/59 Lo 'tech VSB Video Conference Kit ................. 58
Intel PentiumMMX 233 ............................ 564

AMD K6I1-500.............................................. 74
AMD Duron700/750/800/830.. 94/108/129/!65
Ky-730/800/830/900 .............. !49/I 75/I 85/2 I5
K7- 950/IG/!. IG/1.2G........... 255/299/355/439
IBM UDMA 7200 RPM:

30/46/60/73G ....................... 2!5/249/355/488 Pentiumlll 600/667............................... 199/205
Pentiumfli700/733/730/800.....245/263/269/295
PIE 830/866/933/1000 ........... 3!9/30S/379/455
Seagate U2W I OKrpm l 8/36G ........ 499/799 Celeron633/667/700/733 ....... 118/128/148/!65
IBM U2W 10Krpm 18/36G ............. 499/gi9 Pentium4w/128M 1.3/1.4/!.SG ...799/859/1259
daptec 2940UW/29160 U2W .........269/319
Modems
SCSI:
QT AtlasV U2W IOKrpm18/36G.... 474/785
Tckram SCSI 315U/39OF ......................54/98 impression 56k PCI Voice Fax/Modem ...... 522
PCI Sdk Voice Diamond Supra .....................38
Networking
Acer 36K Voice VPOPCIBSA ................. 29/64
Surecom Ethernet Card to/t)IOMb.....812/l6 USR PCI 56k Vpfl Real Modem/Voic...... 78/94
Surecom IOMb HUB 5/8/l6........... 27/41/109
USR Sdk V90 PCI Win Modeem/Voice.. 44/54
Surecom lOOMb HUB 5/8/l 6....... 85/125/299 56k V.SOExtunsl USB Retaii Box ............... 89
Surecom PCMCIA LAN IOMb/lOOMb..59/89
Surecom PCMCIA 56K FAX Modem....... 79 Cardinal l 28K ISDN ....,.............................. 129
Z1p Drivers
D-Link 53OTX le/IOOM Wake on LAN....22
lomega
Zip
IDE !OOM lntIDisk ........... 565/13
D-Link 528CT R)45erBNC Combo LAN.. 18
D-Link BSSS 8 Port lo/!OOMb switch .....129 lomega Zip IDE 250M lnt/Disk............ 135/24
Aston !0/!OOMb Switch 5/SPon ....... 99/l39 LS!20 (!20M) Super Drive 2x/Disk ......IN/l3
3COM 3C905-TX iOOMB PCI ................. 62 lomega 2G Jsz Diver SCSI ......................... 499
3COM 3C16700 l OMb 8Port ................... !OO lomega 2G jsz Disk/2G Tape .............. !25/23
Canes das Misc.
Linksys 4 Port Router .............................. 229
Cable Assembly (S/25/500 .............. 9/12/19 USB Port Controller PCL.......................,.,S35
Terminator/R)45 Connector .......................3/l Promise ATA!OOHard Drive Contmller ...... 79
td/(9/25" ATX Tower Case 250w PS..36/44/78
USB HUB 4 Port ....................................... 34 Power supply AT/ATX/300w ............. 25/32/32
Printers 49
6Sciiiiai.rs
HP 840/935/950/97OC.......... S!34/238/329/449
BP Apoll
o P2250 6ppm 2 Cartridges ...99
Lexmark Z!2/Z32/Z42/ZS2 ......78/104/148/224
Canon 1000/2 100 .................................... 79/99
Canon B)C SO/85 ................................469/379
Epson 380M77 ....................................... 99/148
HP Laser i!OO/2100 ............................ 54%965
Brother HL!020/I 240/l 25ODX...289/459/519
Brother C2480 Laser Color 2408dpi,.... 1699
HP Scanner 4300/5300 ........................ 209/298
Acer32OP/64OBU.................................. 85/99
1 A4M Floppy Drive Panssonic ................... ty
Removeable Hard Drive Rack/ATA too.... 14/29

5.23" Rack for 3.5" Device ...............,.............5
Hard drive Cooling fan kit............................. !9
Secondaty Case Coging Fan/Slots Faa.... 12/lp
CFU Cooling Fsn KS/Pnl ....................... IO/lp
AMD K7 Ball Bearing Cooling Fan ............. 20
Printer Cable Bidirectional ............................ 5
Microphone & Hesdphooeset ....................... 12
Semen Filter 1 T'I l tw .......,....................... 29/49
SCSI Hard Drive Cable 3/5 Head ................ 3/8
PS/2 Mouse & Keyboard Adaptor .................. 5
Switch Box for 2/4 Printcrs...............,.... 29/39
9anonF(% Photo Kit/Value Pack....... 59/29 Switch Box for 2/4 Computers................. 29/39
Epson lok Jet Paper (photo quality) .............!5 LPT2 Priater Csnj/Enhanced .................. 17/25
Softwnri
Brother toner TN-2OOHL/TN-3OOHL.... 39/33 CoralWordperfect
x Suite ............................39
Refill Kit for Canon)IP.Epma.LexmarL..Call Coral Draw 8/9 ...................................... N/lN
AFFR R~EE 8
Micmsofl Work Suit 2000 .......................... 139
Leasingrute ii based oe /6 m emh IO 4
Lotus SmsriSuite Millennium ...................... I 9
be)oer eadweeeriegis eve//ub/e
All liiird priv'rs /reflect Sei cash diwweail,
quueniles asd speci/iraiiswi en sebumie

cheese iihosi eeiire.
Allniiem arerested end horsed w for 4S
hews B%rr sapping.
Upgr ad e Sjiecial
gree Installation)
Intel 8loi MB. w/3D Sound Card+36K Modem

+intel SD Video(DVD ready)Card+I.AN Card
In t e l U e l e r o n 7 3 3 / $)2945
wwwcsnsdsrompviesccm THE coMPUTE
RPAPER K EDmoN APRIL toot 0 1
m HANDS O N >
Tbx Mme
Continuedfrom pnge 38
Bandwidth limits, even when using broadband, mean weak multimedia. For example,
Intuit was the only site to offer video but
even with an ADSL line, the quality couldn' t
compare to the CD-ROM version.
FoUowing are observations of the tax
preparation products and service available
in Canada this year. The commentary is
based on the reviewer's years of experience

reviewing software in general and tax software in particular. My conclusionsarebased
on the ease, simplicity, and layout of the pro-
grams or services.
Design, aesthetics, Help systems. asweUas
added features, applets, plug-ins, links, and
multimedia were also onsidered. Obviously
price played an important role. Above ag, I
have tried to be fair. However, a comprehensive analysis between programs using various tax scenarios was not done.
It is assumed that these programs and
sites will add, subtract, and multiply the various 6elds of your return correctly. What' s
more, they will properly alert users to the
appropriate forms, shedules, rules, exceptions and other details of tax preparation.
and other wizards that simplify ommon calculations. Every successful innovation that
has occurred over the last 10 years in this
product category is included: forms or interview-style data collection, Web site integration and updating, final optimization and
suggesti
ons, summary of required forms.
QuickTax Deluxe is the king of the boxes.
QuickTax standard is the same program
minus the videos and most of the extras
mentioned above. This program is fine for
someone who knows what they' re doing and
doesn't need additional information.
QuickTaxWeb is a decent adaptation of
QuickTax. The site works and looks nice but

at $25 for a couple, $20 for an individual, it' s
too expensive especially when you consider
the same servie is available for American
taxpayersfor about half the price (US$7).

Also the site is a tad confusing if you
decide to exit the step-by-step process
offered. There is nothing wmng with the site,
it is the only one to attempt Web-based video,
but it isn't very Intuitive.
(Note: While we didn't look at it for this
review,a Mac version of QuickTax Deluxe is
IntuitCanada
http//www.quick
en.ca
Pncu 519.95 (Web singlereturn), Q4.95 (Webauth
spousalreturn), 529.95(standard), S59.95(Delrsre)
QuickTax Deluxe is the best tax product in
Canada. The reasons are many. The product
is deep. It has more than l00 full-motion
Ppodueg
Paine aaffm
IntuitCanada
QuickTax
QuickTaxDeluxe
QuickTax
Deluxe
52995 with55 in-boxrebate

55 9.95 mth
55 it>boxrebate
5 5 4.95
uu
~
i.
Plngfoam NeNle
l ily
Faust
Yes
Yes
Yes
Im otRa id e
554 .95
Mac
Yes
Q uickT
axWe b
519.95 for
sin return Q4.95 with ousal Brovnerkused Ye s
Irn otRaideWebca 519.95 forsin e return 524.95withs o usal Bmwser-based Yes
TaxamahcInc
TaxWu
529.95with510 inkmxrebate
Irnpotmaliqu e
529 95 vnth
510in-boxrebate
PC
Yes
TaxWuInteradive
Q I.CO per
return
Browserfrared Yes
TaxWuToG o
59. 95 for two
returm
Biowrerkused Yes
Im tmaa ueDirect 59.95 fornvoreturns
Browserfrrned Yes
ColinGrigithi 8 hsnx
GrilfTaxfor Ma c
54 5.00. Download
540
Mac
GrilfTaxonthe Web 510 for sin e return 517mth usal
Bro
w
serkvasad Yei
Dr. TaxSoftware Inc
Nile
5 12 95
for sin e return 51995 with s I
Br owserkrased Ye s
FIS Res
earch Inc
CoolTax
510for 20returns,560for 50 returns
PC
Yes
Yes '
Yes'
Yes'
Yes'
Yes '
cumprnrup4 irium cshee gannual incomeixlkm ihuu52qoro checkwehiilei loi drrurli onelvlwlir.
available for $34.95.)

Tmtgglx
Rg
tslahyax
Personaltax softwarefor 2000 tax year
Taxamake
htlp//wwwtaunt.ca
Price:Q9.95, 510/2letuim (ToGo), 58/return(Interadwe)
TaxWiz is a good little Windows program
(there is no Macintosh version). It is not as fea-
videos from tax professionals. It includes
ture rich as QuickTax Deluxe, more like

QuickTax regular. A boxed version can be
found on retail shdves, or the pmduct can be
downloadedfrom thecompanysite. The inter-
acess to complete online versions of tax

publications from Ernst Bc Young, Evelyn
lace is utilitarian if spartan. You have the choice

of a question-and-answer format or you can
Jaks and S.J. Ross. The product has RRSP
simply copy the data from your tax slipsonto
the forms. TaxWiz is Netfile certi6ed and there
I was working on my return or that of my
is a French Canadian version, Impotmatique.

One big plusfor some, is thefact that you can
do asmany returnsasyou likeoncepurchased.
QuickTax limitsyou to IB returns.
spouse. For example, when looking at Child

Care Expenses Deductions in two browser
windows at once, I could not tell which was
mine and which was hers without exiting the
form, 6nding out and then returning. Still
The online service, TaxWiz interactive, is

good. Particularly nice is the split-screen
interface. The top half of the screen lists the
forms available, the bottom half shows the
form or schedule selected. It's simple and
efiective. At only $8 for one return it's the
very goodsite, great price.

The service is poised to do well for another reason. Like the othersyou canpay on the
site with yow credit card. However, in an
best deal available. There is oneminor com-
innovative marketing strategy Taxamatic is

also offering coupons, which it calls TaxWiz
plaint. I sometimes found it difficult to tell if
Continued onpage43
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Continuedfrom page42
From:Dr.Tsx5oitwsre
http//uhle.cs
Price.512,95(single return), 520(vsth spousalreturn)
The 6 MB file expands and installs, afiowing
When the dust clears from this year's tax season. it will be interesung to see who the winners are. However. more interesting wifi be
whether online services managed to topple
Continued on page 44
to Go. The $10 coupons are available at

Petro-Canada and Paso gas stations, some
office supply and computer retail stores, and
you to perform 20 returns. Although not certi6ed for Net6le at time of writing, the com-
pany says certification will be in place by the
The Uftle.ca site is very good looking.

informative, and easy to navigate. Dr Tax
Canada Post outlets, and get this they are

good for two returns! This is good, if i t
works. As a gift, or for someone without a
credit card, or someone who doesn't want to
use their credit card online, this strategy
might just be the trick. Taxamatic has put
substantial resources into its online service
and marketing plans.
time you read this.
Software is clearly focused on the new taxpreparation paradigm. There is no download

program, no boxed version, no coupons (if
someone's worried about using their credit
card online, they won't be putting their tax
information there) just tax preparation as a
service and it's done wefi.

With weU known tax authority Brian
Costello on board, Ufile brings together all
the winning i ngredients. The service's
strongest asset is the interface design. Based
Okkfyex en gkseggeb
Colin Ciigxhs 9Assooates
ht)
P//mmegrigtsx.
corn
on a Windows Exp)urer-sty)e design, the
Pnce:5) 9.95 (single return), 524.95(wxh spousal return)

GriftTax ($40) is a Macintosh program that
hasbeen around fora number of years and is
the only remaining competition to QuickTax
Deluxe for Macintosh. I was not able to do a
QuickTax Mac/GriffTax Mac comparison.
However, GrifiTax on the Web is an online
service and, as such, ix platform independent.
GrifITax on the Web is a solid, secure online
tax service and one of the 6rst such sites.
The service is decent and functional without the fancy graphics of o ther sites.
Although some of the sign-up and veri6cation processes are a bit more cumbersome
than on other sites, the service is in no way
confusing or distracting.
What you get are straightforward questions
that require data input. At time of writing, the
site did not have year 2000 service available so
theseobservations are based on using the 1999
service that was available.
Overall, GrlfiTax on the Web is a decent
servicethatunfortunately suffers from being a
bit too expensive.
interface offers a folder tree on the left with
forms on the right. This format is immediately obvious and intuitive to anyone who
has ever used any version of Windows since
1995. Navigation is very strong but the dean
lines of the page designs are also great.
Summary and diagnostic information is fast
and well laid out.
At $12.95 per return ($20 with spousal
return) it isn't thechea
ering,but
pest online off
on every other font U61e gets a top rating.
Based on site layout and design, navigation,
and other attributes of interface, Ufile has the
best online tax preparation service this year.
Ceolyex
The online onslaught

uickTaxwon the battle of the box. This
yearthe online onslaught has begun with
fourarmies.The largest and most established is Intuit with QuickTaxWeb. This is the
first year for a Canadian online service from
Intuit.However, the company has the best
resourcesand deepest pockets. Intuit Canada's
line of personal financial software dominates its
market. Intuit's Quicken.ca site is large, polished, and highly regarded. Intuit is dominant in
the U.S. personal tax-preparation markets and
can draw on that expertise.
Taxamatic
,the maker ofTaxWiz,isarmingand
enlisting. Its online service, TaxWiz Interactive,
Br.Tax Software isa company that makes professional tax-preparation software and this year
has opened an online site called Ufile.ca. This is
a new standing armywith considerable resources

and a battle hardened general, Brian Costello.
Costell
o previously headed HomeTax and has
now put his name and expertise behind the Ufile
army. Ufile is the unknown this year.
Those are the online services avaiiabie to

Canadians this year. A fifth company, FLS
Research,offers CoolTax which is a downloadable product.
Taken together,the fi
ve companies with their
services and products offer taxpayers an interestingyear.Consumers can pick up a hox at the
store, but they will likely only find QuickTax
there (and perhaps TaxWiz, since it also offers a
boxed product).
You an download a program from afibut
Ufile. However, the downloadable offerings are
afirather simple. You can use any of the four
online services with a credit card. Lastly, you
can buy a voucher at some gas stations and
some other retail outlets (a list is posted at he
TaxWiz site), then do your taxes online without
using a credit card a unique offering from
TaxWiz To Go.
Rod(am/rand
hasa strongdesign andthecompany isusing an

interesting new marketing technique. Although
Taxamatic might have looked like a small rag-tag
army with little backing in the past, compared
to Intuit, this year it has suddenly put forward
an aggressive strategy with first. class design,
marketing, and functionality. A Napoleon Per-
haps?
From FLSResearch
hup//wnwcooltsx.com
Pile: 510
FLS Research is the only company this year

that doesn't offer an online tax service or a
boxed produox What it does offer is Coo)Tax,

a functional tax-preparation program that
Colin Griffiths and Associates make the

Macintosh-only Griffyax. However, it also makes
the online tax service GriffTax on the Web.
Griffiths and Associates is a small army but
knows the battlefield terrain welL As pioneers of
online tax preparation, Grifffax an the Web has
a few tricks up its sleeve. Small but tough.
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wwwcsnsdscomputescom THEO)MPUTERPAPER K EOITION APRIL 200I 4g
< HANDS D N >

%axElmn
boxed software.My educated guess is that
QuickTax Deluxe will be the most popular
tax-preparation s o f tware or se r vice.
Canadians will likely continue for another
year at least to pay for something they can
hold in their hands.

If TaxWiz to Go can get people to spend $!0
at the corner store, however, the whole retail
store channel might start to cave for this type
of software.
Online services will without a doubt grow.
Netfiie guarantees this you can't Netfile
without using a certified software pmduct or

service.
TaxWiz to Go and Ufile will likely place a
Axentet aL say powerful network

protect
ion now comes in a box
strong second to QuickTaxWeb. With Intuit's
links to Quicken, QuickTax, Quick Books,

and Quicken.ca, never mind the marketing
musde, it is likely the Intuit dynasty will con-
tinueforanother year.
So, I promised a lesson and it's this.
Technological innovation is a double-edged
sword.One edgesaysinnovation createsconsumer value, which is true. The other says

innovation is a blood sport and the vanquished bleed green, which is also true. Ci
The shrinkwrap war

nce upon a time there were tax-preparation programs for professionals only. Then, around 1993,
a rel
atively stable version of Windows became popularand companies started to manufacture
graphical tax-preparation products with names like CanTax and WinTax. Within two years there
were half a dozen Windows-based tax products available in retail shrinkwrap boxes, generally costing
$30 to 540.
Thena big American company caged Intuit arne into Canada and bought WinTax and renamed it
Ouick
Tax.Thence ensued a pitched battle forWindows consumers.There were some skirmishes for
Macintoshusem, and fora couple ofyearsag majorprograms had a Ma cversion,and a French Canadian
versi
on,butthe main battles were forthe Windows English market.
The intgal engagements were fought on price. Prices dropped and rebates were introduced until
nobodywas making any money. One yearthere was a tax product on the shelf for519 with a 510 inboxrebate!The number ofcompanies producing one ormore versions ofCanadian tax-preparation softwareeventually went from a high of a dozen to a mere three main contendere, OuickTax, HomeTax,
and CanTax.There was carnage ahight,but the products had improved each year and the pri
ceswere
Bond.
By 1999,CO-ROM-based tax soitware was intuitive,aesthetic,informative,and cheap. By 2000, it
lookedpretty much aU overwith Intuit's OuickTax completely dominating the market and only a few
onlineor almost invisible competitom left.That ended the fi
a t box-based campaign OuickTax the
winner.
RodLorn/rond
Wy gtufnmWnbrsuuukl
Axentpegs setup time for this iirewag/ VPN

in a box at 30 minutes.
For Lev, it fills an opening for a new class of
hat started as a project among Axent
Technologies Inc. (hitp//wwwexeat.<om)
appliances, cracked by the prolifemtion of small
shoots.
'
and
C obalt N etworks Inc. businessesand off
Axentalso hopesVelociRaptor representsbet(hiip//wow cobsftcom) has become a smaU-businessInternetprotection product from Symantec
ter business for application senrice providers and
Corp. ( hiip//wwwsymantec.com) an d Su n
ISPs, which, according to Lev, could roll out firewall protection a id secure Web transport to
Microsystems Inc. (hup//www.sun.com), thanks to
their clients 'h this product.
bigbusiness movements.
Inside
voalt box, IT interns will find a
Earlier this year, the quartet unveiled
Linux opwating system "hardened and confi
gVelociRaptor, a "plug and protect" virtual private
uied"for the task at hand,Lev said.
network (VPN)and firewag combo designed for
The VPN "jams itself right in at the IP layer,"
easy installation acrosssmaUoffices.
leaving little room for intrudem. VelodRaptor
Thiswas Axent's baby, in the beginning.The
even expands as IT demands grow. It can incorsoftwarecmator teamed up with Cobalt, which
builtVetociRapto/s box. But as development
porate a VPN for wireless connectivity, for examprogressed, the engineers surely felt the moveple.
The basic VelodRaptor will set firms back
ment ofmoney and corporate buyouts above.
Onlydays apart,Symantec purchased Axent and
57,600.The deluxe version rings in at 522,500.
"Street price should be substantially lower than
Sun bought Cobalt.
Even though VeiodRaptor belongs to
that," Lev said.
Symantec now, Axent's reps still present the
VelodRaptor is the first in a series of smaU
busi
nessproductson theway from Axent'sfold.
product.
Howard Lev, Axent's senior preduct manager,

saidit speaks to "changing market dynamics,"
notingthat in the past,people bought software
fir
ewags. But those were the good old days,
wheneven branch offi
ces kept IT pros on staff.
Thesedays,the little guys have no time to leam
server semantics.
"Branch ofiices don't have a lot of network
expertise," Lev said. "What they want is to be
ableto manage the firewaU from a centml loca-
uon.
Thesepmtective measums mean "security solutions that are nonnagy mserved for enterpriseclass companies available to small businesses,
the firm claims in a statement.
However
,"easy to use" usually means,"missing parts." What, then, does VetociRaptor lack?
"It's not missing anything, Lev said.
Everything full-scale enterprise pmducts can do,
thissecuri
ty feature does just aswelL "It's not
a toy. It's a real enterprise.class appliance."

CanedaComputes.corn
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wwwcstsadacomputescom THE COMPUTERPAPER Sc EDITION APRIL 2001 48
c NEW Bl N O T AB LE w
What'sNew: Internet World Canada 2001

TORONTO On the show floor at this years
Internet World Canada 2001 show, and in the
auditorium where industry executives gave
keynotespeeches,the emphasis this yearshifted from visions of hot new applications changing the world to attempts to solve immediate,
practical problems.
Forinstance,vendorsfocused on security and
smoothlyare much in evidence at the show,
Otherpanelists said the biggest factor was

the realization that fundamentals like profitability and revenue still matter. "There were
actuall
y a lot of businesses that were funded
and were even taken public long before if
they were a corner store for instance they
would even have got a bank loan," observed
StevenMcArthur,president and chief executive
of AOLCanada.
What differentiated the survivors from those
whichwasheldatthe MetroTorontoConvention
that failed? The single biggest issue is adapt-
Centre in early February. Also evident were companies providing tools to help the uninitiated,
particularly small businesses, get their feet wet
ability, according to Paul Tsaparis, president
on keeping e-commerce inhastructure running
generally agreed that given the Internet's ability to make businesses more efficient, as Jones
put it, "Perhaps a worsening economy can be
stimulant."
In responseto a question from the audience,
and chief executive of Hewlett-Packard
(Canada)Inc. Tal Bevan, president and chief

executiveofUUNet Canada, which hasjustbeen
renamed Worldcom Canada Inc.,said having
good staff is criticai, and so is putting customer
needsbefore those of the organization. Jones
added that companies must be profitable and
exceed customer expectations so they have
room to innovate.
the paneiists said adaptability is a key to successin the Internet age notjustfororganizations but for individuals. Employees should
alwaysbe looking to expand their knowledge

and skills,Strackhouse said,backed by others
on the stage. Tsapari
s added that employers
Strackhouse also asked the panelif an economic downturn in the U.S. would affect
Canada'
s Internet sector. The chief executives
www .ic i c o m p u t e r.corn
in e-commerce. following aresomehighlights of

the show:
Canada's bast Wab snes named
Penton Media Inc. awarded a handful of dotcoms kudos for their superior Web sites in a ceremony that coincided with Internet World
Canada 2002, which it co-sponsors. Penton
pickedsix Web sites for changing the way
TRADE IN your old computer NECFETN 17"I 0$850IS MonRortarsmt n405i0
getuptoS150 Credft
I C I COMPUTERINC. tewnDds ICI new system
Canadians communicate, work, learn, play, live

and "buy." Here are a few ofthe winners,asthe
judges sawthem:
Siteof the Year. Viftuatfhem, a company
builds that mobile apps for personal digital
assistants, cell phones, and wireless email
devices.
blip.//wwwvirtuakhere.corn
Changing the Way People Communicate:
Communityzer
o.corn, a company that lets
people collaborate in family, work or fiiendty
groups online and offers publishing tools, file
shari
ng features and chat.
http//www.communmero.corn
Changing the W a y
Pe ople Work:
Intranets.corn, itself an intranet, allows work
groupsto schedule meetings and collaborate
privately within a public infrastructure.
hDtx//wwmfntraneu.com
Changing the W ay P eople Learn:
HowThingsWork.c
orn builds on founder
Marshall Brain's fascination for the intricacies
ofthe stuffwe deal with everyday. Penton
calls it "an award winning destination far
anyone who wantsto know how anything
works."
hSp://www.howthingswork.corn
Changing the Way P eople Play:

Eatgl
eepMusic.corn off
ers Web-based back up
music for more than one million would-be
Celine Oions to sing their hearts out thankfull
y in the pri
vacy oftheirown homes.
htqx//www.esuleepmusic.cam
CanadoComputes.com
Cges Pandw'Industry tkmwblas

A panelof Canadian Internet-industry chief
executi
ves spent much af their time at the
event'
s annualCEO Raundup. This year, discussionturned to what made the stock marketturn
againstInternetcompanies,what separated the
survivors from the fallen, and what impact an
economicdownturn in the United States might
have on the Internet sector.
Moderator John Strackhouse, a managing
partner with r ecruiting fi r m Heidrick &
Struggl
es, put three questions to the panel
before opening the floor for audience queries.

Hisfirstwas"What changed the attitude ofcapital markets toward Internet companies, causing
a string of dot-corn collapses beginning early in
2000?"
PeteJones, president and chief executive of
TorontoWeb-design firm Personus,and a former
presi
dent ofApple Canada Inc.,said it was partly the realization that consumes and businesseswilltake time to adaptto buying an the Web.
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46 APRIL 2001 THE COMPUTER

PAPER BC EDITION wwwcansdscamputssxam
Sssfits
0IN M l m
c NEW 8r NOTABLE
Wbafs kew: Internet ttredd Canada

ContinuedIrom pagedd
shouldpromote this by presenting the need to
develop new skills as an opportunity rather
than a threat.
Newsbyres
SSett esec says petendal untapped

forget au those dot-corn collapses last year.
The Internet is alive and welland can have 8
big impact on the productivity of businesses if
theyuse it propert
y,said Kevin Roains,vicechairman of Dell Computer Corp., in the opening keynote speech at Internet World Canada
2001.
"The real power of the Internet is not in creatingbusinesses powered by sock puppets and
the like," Rollins said. "It's in enhanced productivity." Rollins said his own company providesproof of what the Internet an do.
Notingthatif Den's Internet sales were consideredas a separate company, that company
would rank 115th among the Fortune 500,
iloRins said strategic use of the Internet has
aliowed Dell to outdo major competitors in
efficiency and productivity.
For instance, he claimed Dell's return on
invested capital (ROIC) is upwards of 300 percent,far above the ROIC of such major competit
ors as IBM, Compaq Computer Corp., and
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gains in recentyears, Rollinssaid.
But Roains also said too few businesses are
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75 perenc of support calls without dispatching
a technici
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industr
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seven days,because it depreciates at about
one percentage point per day, and hopes that
by usingthe Internet more and more to communicate internally and with suppliers it will
eventuauybe able to reduce that to one to two
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He showeda chartindicating that the United

States, Canada, Norway, and Sweden are examplesof this. However, the chartalso showed
lower productivity gains for Denmark and the
Netherlands despite Their higher-than-average
numbersof Internet servers.
One thing the shakeout of the past yearhas
proved,though, is that the Internet is not a
magic wand that will bri
ng business success.
"The Internet is noc abusiness in itself," Rogins
said. "Itis a way of doing business.... The
Internet can make astrong businessmodelbetter,buti2 can't make a lousy one viable."
prewsdyrds
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"Webif
ying" your company can bring miaions
of dollars in savings aswell as improvedcustomer satisfaction, said Pierre-Paul Allard,
managing director of Cisco Systems Canada,
during his address to Internet World 2001
Canada.
pickingup on a theme the day's first keynocer, Kevin Rolbns of Dell Computer Corp., had
internal Web-basedtravel booking system
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"The furlhet companies integrate the Internet

into their business the more financially successful they will be," Roliins claimed.
He added that statistics indicate the same
applies to nations. In general, countries with
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using the Internet to get information out to

theiremployees. And fewer than 20 percent use
it to share manufacturing-related data with their
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makinguse ofthe In1emet than selling goods

online.
He used some of Cisco's own projects as
examples.For instance, the company has an
that, as Allard demonstrated, will let employees book airline Rights in minutes from their
PCs.When they come back from those flights,
theycan also submit expense reportselectronically.
In one year, the expense reporting system
cut Cisco's cast per expense report submitted
from around $50 to about SB, ARard said.
Thanks to built-in electronic rules for checking
reports,the company has just two expense
auditors for 43,000 employees.
Aaard said Cisco also savessome SB5mtllion per year because 90 percent of the software the company sells is downloaded from the
Web ratherthan being delivered on compact
disks. The total savings from "Webifying" Cisco
are in the ange of SS50 million, he said.
But Allard also sounded a warning that
Canadian businesses are not taking advantage
of the Internet's possibilities as fast as their
counterpart
s in the U.S.
He saida study by consulting firm Deloitte
a Touchefound Canadian businesses 12 to 1S
months behind the U.S. in exploiting the
Internet, despite Canada's high rate of
Internetconneccivily.
Agard said businesses need to determine

whee theInternetcan have the mostimpact on
theirbusinessesand then work to take advantage of it. The main obstacles include a failure
to understand the potentialbenefits and a lack
of management and employee buy-in, he said.
"Thewinnersaretheoneswhounderstand that
theNetisabout more thanjustWeb sites," Agard
said.
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8 APRIL2001 THE COMPUTERPAPER KEDmON wnwrdnaddcompulescom
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w IIEW ge )IOTAS LE w
IBM innovation centres open.

Burnaby
,Torontoteamsjoin networkof20 e-businesssolution hubs
pay bills; to employing voice recognition
technology in e-businessWeb sita; to the
Sydney 2000 OlympicsWeb ~
ev cloped
in part by PDCstaffer Henry Wastonwhich
was shown asan example of site/intranet that
incorporated several large databases and
handled the influx of 260,000 new email
users in under two weeks.
In addition to the technical specialists. the
centre houses a creative team that acts as a
kind of in-house adagency for dients. They

not only handle the look and usability of a
project, but have access to analyst resources
for advice on a client's particular sector (Le.,
East in the city's coreis a sprawling, shiny,

state-of-the-art Web design and consulting
entaprise with more than 100 emp)oyeex
The location was selected to give IBM a
visible presence on the street in Canada's
major businessbub.
The "store&ont" part of the new centre
indudes asetof modern, networked consulting and meeting rooms. backed by a Web
development complex dominated by a huge,
open-concept creative studio, populated by
dozens of Web development staK
Two of the Toronto centre's most recent
IIWng Ihu ubunln In Ibrgbsam
Internet development dients auended the

fadlity's grand opening and talked about
their projects.
Sylvie Moncion, &om the St. Lawrence
The new street-level Toronto facfiity in a
Seaway Management Corp., which runs the
retail) or market.
Gmriwwedonpage50
former insurance building on Bloor Street
0)reemr,btaestm gelg, mdnbdb Bestga(udgemanager, ruutbsky. b tears gurmbybaavagm sea(re.

a adler of computer hardware, it's worth not-
ing that IBM's Global Services division,

t least one major company is bucking
which is funding the new centres, does $32
the gloomy trend of the bursting of

e dot-corn bubble, optimistically
investing bfilions in pmviding e-commerce
servicesworldwide. New facilities in Canada
are part of a mulubillion-do)lar IBM world
billion ayear in business.IBM representatives
network of internet innovation centres.

A new 20,000 sq. ft. oifice in the heart of
grow &om its cunent $350 billion a year to

$470 billion in 2003.
The new network of innovation centres is
Toronto businessdistrict and a 50,000 sq. ft.

office in a high-tech district in Burnaby, B.C.
will olfer complete e-businessservice, from

consulting to Internet server and commerce
solutions.
The twoCanadian e-businesscentres are

part ol a worldwide IBM e-business services
network, which now indudescentresoperating or under construction in Paris, Milan,

Sydney, Tokyo, Hamburg, Chicago, Los
Angeles, Atlanta, Boston, Dallas, and
Washington.D.C. More centresare planned.

Acmrding to IBM Canada, "Over a year
ago, IBM Global Serviceslaunched a worldwide network of e-business innovation centres that would bring together business
urategkvts, marketing specialists, interactive
dudgner, application developers, and systens integration specialists to hedp companiu move to the next generation of e-busi-
nus."
IIM hss long maintained that it is the only
company in the information technology
indmtry that can provide a true, end-to-end
solut'on for companies ranging in size &om

small businesses to multinational corporations ind government ministries.
Aud, unlike many of the Web development
compaaies that have sprung up, then with-
predict that the worldwide "services" busi-
nessincluding consulting, maintenance,

training, support, data)use and Web hosting
and other soft technology serviceswill
regarded asa key element in helping IBM get

its piece of that gmwing pie.
Pttsglie Ituvulnpmunt Cnnbu
While its officesare new, the Burnaby centre
roof. The gmupwhich wasformed in 1997

and hassince expanded to about250 membershad outgrown its original facilities and
was scattered across four separate locations

prior to the move.
The team has handled Internet-based proj-
ects for businesses, organizations, and governments around the world, induding U.S.-
based State Farm insurance, Air Canada, REI,

Toronto's Sick Children's Hospital, a telecommunications finn in Iceland. and recently
NetAid (hzp//wwwnmslorg), a joint venture
between the United Nations and several
Internet companies to devdop the "largest

global online community."
Roger Garriock,business development
executive for the Burnaby centre (which is
also called the Padfic Development Centre or
PDC), says it has become a world leader in
around to continue to support its customers,

IBM argues, it must rank high in that regard.
Over the next five years, IBM plans to
invest $45 million in the Tomato firciTity, and
ects is something both Garriock and the

PDCs director, )ames Lau, say not only draws
ness Innovation Vancouver, despite its location to the east inBurnaby).

For thosewho think of IBM principally as
idates the multi-discipline team under one
terms of custom Internet solutions. That they
is actually called the Centre for IBM e-busi-
new purpose-built four-storeycentre consol-
ered over the past five years, Big Blue is no

Ihsh in thepan. If any company isliMy to be
$20 million in the Burnaby complex (which
has been in businesslonger than any of IBM's

other innovation bubs. The move into the
can attract leading-edge first-of-a-kind pmjtalented stair but keepsthem.
During a tour of the main floor of the

faciTity, members of the team demonstrated
solutions in dave)opment and those already

in use. Theserange) &om a wirelessservice
that allows cell phone users to view billing,
wy
unused air time, and order new services, and

wwwcsnwtscompuws.cern THE COMpurzx pApERSCEDmON ApRIL200i 49
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$714400
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software
BBBW.BraadamB,VNaaaauar
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Handheld devices getting smarter,

more popular, IDC reports
FRAMINGHAM, Mass. According to a new market forecast, demand for so-caged "smart" is
increasing ata rapid pace.Theforecastby IDC
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held devices msearch program, said PDAs are

simpledevices that consist of a contact man-
agerand a calendar."A personalcompanion is

a pen-based organizer. PDAs existed before
personalcompanions. Palm took these to
anotherlevel,"hesaid. youcannotputa Palm
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to employees the way desktops are now.

"Companieswill link their corporate databases
to smarthandhelds, Burden added.
Palm hasbeen the dominant device manufacturer in this space since it was created, said
Burden,but he foresees a challenge coming
from Microsoft.
"When Palm came out, they focused on the
simplicity of the device. Microsoft has seen the
successof Palm devices and has said, Vfe will
do that and a little more.' Microsoft wanted its
Pocket PC devices to be more attractive to
businessusers. Microsoft devices have an

(operating system) that is momlike a desktop
than a handheld,and more powerfuL"
BecauseMicrosoft has an existing enterprise
relagonshipwith manycompanies. Burdensaid

ithas a distinct advantage over Palm as more
corpomtecustomerspurchasesmarthandhelds.
device in the same category as an Apple

Newton.Some ofthe functionality may be sim-
IDC said smart phones will be the fastestgrowing segment of the smart handheld
ilar, but personal companions evolved."
device
smarket.Burden saidsmartphoneshave
an evolved operatingsystem and can download
applications.
Smart phonescan work offline, they amnot
dependenton networked capability," he added.
"Regular mobile phonesdo very liNe ofginesome ofthem playgames,butthatisit.Smart
Burdensaid IOCI forecastmport is based on

interviews with vendors about a variety of factors, including units shipped in the past,
trends,expectations and growth rate.
He saidthe company's optimism for the

spaceis due to a change in the way smart
handheldsare beingpurchased.
"Prior to 2000, the typical device user was a
mobil
e business person who spent 20 percent
or more of his time away from his desk. That
through the back door."

In 2000, Burden observed a change in the
profil
e ofusers."Last year,more segments outside mobile businessbegan buying smart hand-
phones use applications that reside in it."
Burdensaida businessperson who isgetting

on an airplane canying asmart phone cauld
downloada customer relationship management
database into the phone fram the company's
computers.
He canthen update profiles and manipulate
data while on the plane because he is not

using the telephone. "It is sot illegal, and
when he is back on the ground, he can make a
helds
, including teenagers, soccer moms and
callandsync the data."
othergroups," he said. "In 2001, smart handhelds will be bought by corporations to be used
as a business tooL They will be brought in
throughthe front door, not the hack door."
IDCsaid 480,000 smart phones were shipped

in 2000, and the company predicts more than
23 million will be shipped by 2004.
Howsbytes
ISBB Iasogoualom cardaus open
Air Canada, to mid-sized operations such

as the Seaway Corporations, to small otaztup sites like Seldon's.
Garziock notes that the average project
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Lakes with the Atlantic Ocean, said the cen-
tre helped develop a site that is expected to

give shippers, ship captains, and others
interactive access to the locations, costs,
and status of ships, cargo, and freight serv-
icesacross theentireseaway.
Kimberley Seldon, host of cable Ts/
series Design For Living with Kimberley
handledby the Burnaby centre,for example, involves three to four sgaffers for three
to four months.
Though the innovation centres are scattered around the globe, the "turf" for each
e aosslendaleslh
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Seldon, demonstrated her new site (not live

on the Net at press time), which IBM's
design staff created with Maromedia
involve employees from more thea one
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is aot necessarily geographical, but is

based on the skigset of each team ond
which would be best suited to a particular
project in some cases a project will
Tbe result is a stylish, easy-to-navigate
The Buznaby employees, for example,
interface that complements the TV show.

Seldon's site was created with an HTML
do very Bttle work for companies in their
authozing package, rather than a more

sophisticated, dynamic Web server system,
so Seldon aad her ocoaB staff can modify
note that, to date, B.C. projects account for
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(PDAs),make up the bulk of the smart handheld device market with 73 percent of worldwideshipments in 2000. Smart handhelds are
devices that can be expanded by software
downloadsor the addition of hardware.
KevinBurden, manager forIDC's smart hand-
personwould buy the devicehimselfand useit

for business and personal use. It came in
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(hup://www.idclom), a global market intelligence

company, predicts worldwide sales will leap
from 12.9 million units in 2000 to over 63.4
million by 2004.
Personalcompanions, a categosy IOC defines
He said information technology (IT) departments will be responsible for distributing them
own backyard. Both Garziock and Lau
house once IBM completed its initial oa-
only about 2.6 percent of the work done

by employees in the Bumaby centre.
About SDpercent of their projects are for
U.S.organizations, about 20 percent for
struction.
Canadian companies oz agencies, and the
N
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aad update the relatively small site in-
All aha(gasand ahaa
IBM representatives daim that the innovation network is organized and priced to Iet
it work affordab)y with clients of aB ofaes,
frocolarge companies like State Farm and
n
S
rest of the work is generated outside of

North America.
With its string of ianovation sitesaround
the world, IBM wants to shed the stodgy
Big Blue image in favor of a cool, hip New
Blue brand I.D. 0
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Fentium iii790/600 wlGigabyte M0....5349/429
Pentium iii 866/933 w/Gigabyte MB....$439/499
Pent/um Iii IGNzw/Gigabyie MB ...... . . . .5579
Anehnnzsty/azy850WGA7D/INIS/ 265/Sn
AMDbhusdedN BN I 850wf GA72MMS $309829
AMD ludnbird 160/950 wlGA72MMB5399/419
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NaneriOOHdontat 5nnnm5150/170/195/3N/415
Maxtor20/30146/6ananpm5170IIBSQ15845
Quantum20/30/ N GS 72Nrpm ..$172/199/249
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AsusA7V 1335acket A Via KT133A

200/266 FSBATAI 00, 4 USS
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StereoSpin/IS AIX Towerwl300W
7/bird NB/SSO/900 $919/929/979
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7/binl 1.1 I 1.2GHz $113S/1179
7/binl 1133/12IXXMDSN39/1105
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$ 079/919
Auu CUVdx/Cuttz</ATVI33 ...5169/189/NS

Ab nVT6IKA7.100IIE6... . , . . . .5149/229QSS
Grgzbynovxcynx/6VAT+I 6VKTSAz5120/119/139
Gi gabyte 71M I IZMM..... . . . . . . . . . .5145/159
Gi gabyte 72X-I / 72XR
Socket 4 ..... ..5159/215
Gigabyte6VXDC7I6ONTE ...... . . ..517S/179
Acer50x/52x/AsusSOx ....... . . . ..551/55/63

Creative52z I Pananmic 46x .. . . . . . . . . . 557/58
IG/anasoodcaxax32CDRW .........SISB/I69
Samsvngw/SwaxaxyzCDRW ....,. . . . . .5155
HP9150/9350/9530 cORw .....5
260/3NI339
AsusSxI 12xI titeon Izx DVD.....5105/145/109
TosheaIM m m " "
.... . . . . . . . . . ..5119
PuxnwI Pacasecic 16xDVD .... . . . . 5129/129
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AMD Dsnuzn CPU Pacbaee
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Duron 700/750 $ 2 79/299
Celeron 667/ 700 $209/305
Celeron 733
$310
Duron 800
$3 19
$359
Celeron 000
$309
I Duron 850
togitechPS/2Mouse
AllXpert2000.32MB,AGP 4X
Creagve50 Kl w/I 18 Wices
Mubimedia Spkn / 18 ATXTower
Pas TN/SN/SN SSN/Ng/Ng
P.sl 9N/ISN
$1 049/n39
Intel Celeron 667QOO508/SIS
Intel Celemn 733/ NB $019/909
GigabpieVIAKMI 33Chipset MB
ATAISO133MHz
64MS K133 DIMM
20.008 Hard Drive
1.44MBFloppy Drive
Acer50X CD.ROM
AGP4x Video Integrated
Win98 Keyboard I Mouse
SoundBlaster Kl-128 0/8
5tereoSpeakenl AIX TowerCase
T/bird 808 / 050 SSSS/67S
Duron 700 I TSO SSN/60S
Duron SN I SSO $625/6SS
AcerlcanSZW33000 I 64060 I 114OUT$93/95/210

EpicsPzrfecuon 61 0I 640U I 124OU5139/I 99/169
Samsunglaser Mt 4660/6040/ 60605315/atgneg

Brother1030/12500X/Okidata82 5NS/459/250
0/C 2100/5460 I 5450 Printer ......599/149/195
EpscnSary777/aatu 960Printer 5105/149/220/359

texmark212 / 232 I 242 hinter .....579/105/155
HP 640CI 930CI I lao Printer .....5210805/579
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Ice /250MBim, .... , . . . , , 56w145
Giusiz/ie pehticm iii /33MHzAT
SoundCard PCIAmund I E55....... . . . . . 51 9/21

SxxxBnasmEruorsaI PO128/ Uve Vain 532liN71
Speakers58 689/ 3D165w/subwoo/ers ...535/50
Altec lansingACS22/45/48/54/56 539/N/ISO/99IITS
Multimedia4.point SurroundSpeakerSystem ..$89
Ki to USBCant ...... . . . . . . . . . . . . . . . . . . 529
Network Card1061 I I 06ST...,.. . . . . . . ,517Q2
NetworkCableIU4510 I 15/258.,... . . . . ..Cas
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Hub 5-Port 108T/I SNT (switdg, . . . . . . .53S/N
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Enlight TowerCamw/300 Wane
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$1 8 69
PR 1.5 GHz
$22 29
AOC15'I 17'.27dp /17 25dp..... . . . . . $165/235Q65

AOC17 25dpflat/19'26dp ...... . , . . . . . , 5329/359
Sanmng17' 7501//53DF/7OO
N/IOOI/T 5265/365/430/419
Samsung19'955DF/955SU9OON//90IIFT 55N/509/639/639
SonyEINIS 025dp/O0017 024dp ......5299/515
ViewsonicE70I UOFI PF775IPF790 .$295869/49S/639
LGtz *775H/995E/221U ... . . . . . . . .5259/339/1049
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ATI Xpert 98 RageProI 99 Rags12SAGPSM.....SSS/79
ATI Btpert 20NAGP2XI Pro 32MB ..... . . . . .567/102
ATITVWonderKII USB .... . . . . . . . . . . . . . .SSS/n9
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No compromise
TCPLablooks at inkjet printers battling for the middle ground
and finds feature-filled models that balancespeed, quality, and price
en it comes to inkjet printers,
most people don't want to make

many compromises. They want a
printer that will do everything, at a very
attractive price.
Thanks to the inevitable downward migration of high technology tolower price points,
most users no longer have to consider which
compromisesthey want to make when purchasing an inkier printer.
We' vesaid it in previous reviews, and well
say it again: for the userwhoseneedsare general and undemanding, virtually every inkjet
printer above entry level wig provideade-
both sides of the paper), and

ex-tmnety But print spccds,
but ytufg hare to be prepared
to pay through the nose.
Unlessyou'te a businesswith a
high volume of doctunents
that need to be printed in
repmduction that is suited to
tridge at a time, but if you' re in no hurry,
many of these printers provide cxcegent

blacktort as well as reasonably good photographic reproduction. So why would you
want to paymore?
You could headtowardsthe high end, with
ezccptionagygood output, bauer paper-handlingoptions (like theability to handle llxly
inch tabloid paper or automatic printing on
eu
a
'hie to
Phot o Prlnt
~rePhe
ehte to
htfth.qoellt
Print
r terlt
Ct rene
eonehl
ne"Pen
N ol the
that has migrated down from
years agohave appeared in printers that can

oftenbe picked up forbetween $50 and $100
Sure, the printing speed is ontheslow side
bette
rbalanceofspeed,quality and price. Theseprinters,
which feature technology
the highest end of the inkjet
world, ofFer excegent quality
andyoumaybe limited tousingonly onecar-
C7 tee
trum, you start to achieve a
quate output quality.

Print resolutions that seemed a luxury two
ai'ter rebates.
t want
tgrtnt
ter+jr
to trttf.
b let
colour. the cost dilferential
probablywont beworthwhle.
When you step up to the
mid-range of the inkjet spec-
ing things about inkjet printer

marketingand something that
no manufacturer hasstepped for-
!"
fr
tre
ward to darify.
When a speed rating is determined for a particular printer, it is

done in draft mode.Secnndly, the
document being used is a nonstandard (read manufacturer-specific) page that often has no
resemblance-extremely minimal
coverageora sm allerpage sizeto the type of pagesyou will be
Pfnltulg.
This makes it fairly hard to

compare these rated numbers
with speeds you' ll achieve at
home, let alone trying tocompare
the print speedratings of models
bydifferentmanufacturers.
To offer another (and we think
better) basisfor comparing print-
ehoue
both the personal and the

smaBofBce user. at a reasonably low initial hardware
cosL
ers, we performed two tests of our
gpnntk bet cnmpmndto
own, using a
approach.
tnbnQ
One area of contention with
s tandardized
First, we took one of our 20-
inkjet printers is their advertised speed ratings. Many

people who sm a page-perminute (ppm) rating on the
sideofthebox aresorelydisappointed whm they get the printer home
page teat documents and printed

it out on each printer in its fastest
mode to test raw speaL Without
and Bnd results are muchslower than antici

pated. This rating isone of the most mislead
fail, aB of the printers fell short of

their rated speedswhen presented
Continued anpage58
P.Q
I a
aRE vou REanv roR a

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Eps43n 875DC
Photo ColorP rinter $27 9
AMD Thundarblrd 900 Povvar AMD ThundarBlrd l200Mttz
Intel Celeron 793 Budget
AMD Duron 800 Gamer

Modal D8004C
M odal T900 4 C
Gigabyte GA7ZXAGPMotherboard
64 MB PC133MHzSDRAM
1.44MBRoppy Disk Drive

WD 20GBUTA100Hard Drive
RiveTNT2 3D AGP Video,32MB
Samtron 17"75VSVGAMonitor 24(H)
Acer 50XInt CD-ROMDrive
3D PCIStereo Sound/120W Spks
104-keyboard /14" TowerCase
$899
Vs'e'r'
Modal BIP37504C
Abit VL6 VIAAGPMotherboard

128 MB PC133MHzl 1.44MB Floppy
WD 30GBUDMAHard Drive
Riva TNT2AGPVideo, 32l(IB
Samsung17n750SSVGAMonitor 24(H)
Acer 50x UDMACDROMDrive
3D PCIStereo Sound
17" CSAApproved P/STower Case
104-keyboard /120WSpeakers
Modal TI2004C
ASUS A7V133AGPMotherboard
256 MBPC133 MHzSDRAM
1.44MBFloppy Disk Drive
Modal BIC7334C
ABIT KT7AAGPMotherboard
Impression VIA AGPMotherboard
128 MBPC133 MHzSDRAM
128 MB PC133MHzSDRAM
1.44MBFDD/ 14' ATXTower Case
WD
20GB UTA100Hard Drive
WD
40GB
7200/pm
Hard
Dri
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Maxtor 40GBUDMAHard Drive
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Ri
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TNT3DAGP Video,32MB
nVidi
a GeForce2 MX AGP,32IIB
ATIRadeon LE AGl Mlri
ec,32MB DDR
S
amsung
17"7503SVGAMonitor.24(H)
SamtrOn17o 75V SVGAMOnitOr.24(H) Samsung 17"753DFsvGAMonitor WH)
Acer
50X
Int CD-ROMDrive
',Acer 50X Int. CD-ROMDrive
CreativeLabs 52Xlhl. CD-ROMDrive
164)it 3D Stereo Sound/120WSpks
3D PCIStereo Sound / 120WSpks SB Live ValueSoundCard/ 120WBpks
107-key WindowsKeyboard
107-keyWin KGyboardl 66K int.v/modem
17" ATXTower w/300WPower Supply
SI,I99
Intel Pill 750 Value
23
107-keyWindowsKeyboard
17' ATXTower w/300Wpower supply
56K Int Voice FaxModem,vgo

Epson 480SXUColor Printer
Sl 6 9 9 " 'esto' $ 9 9 9
"se/o'
Intel Pill 866 Super
Intel Pill 933 Deluxe
Modal BIP38664C
Intel PIII'~69 Screamer
Modal BIP39334C
Modal BIP3IG4C
Asus CUV4X-CAGPMotherboard
128 MBPC133MHzSDRAM
1.44MBFloppyDiskDri
ve
Asus CUV4X.CAGPMotherboard
Asus CUSL2-CAGPMotherboard
Sound Blaster PCI128SoundCard

17" CSAApproved P/STowerCase
104-keyboard /120WSpeakers
AOPen 810 DeluxeSukwooferBPGaker8
WD 20GB UTA10D,72DD/pm Hard Drive '
nvidia GeForce 2MXAGP,32MB

Samsung 17o 753DF FlatMonitor.20(H) '
Creative 52x UDMACDROMDrive

3D PCIStereo Sound/ 120WSpkers
17nCSAApproved P/STower Case
107-KeysWindows Keyboard
1.44MBFDD/ Acer 12x10x32 CDRW

WeStern Digitale 30GB 72I)/pm H.D. WD 40GBUTA100, 7200rpmH.D.
ATIRadeon LE AGP Video,32MBDDR ATI Radeon VE Dua(video, 32MB DDR
Pioneer 16xDVDROMDrive
Pioneer 16x DVDIntGma)Drive
NEC 17o FE700SVGAMonitor 25mm SoundBlaster UveValueSoundCard
MS internetkeyboard&mouse
17n ATXTower Case/ Monitor Extra
~'ne/o .Sl 59 9
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SI,84 9 V'v'o/
BeeTop Budget SIIstem
Intel P4-I.46B CPU Acer 12X10X32CD-ReWriter
$59 9
Sound Blaster Live ValueSoundCard
Intel Cel 700MHzCPU
Modal BIP4I.43C
Integrated 3D Accelerated Graphic
Sl,09 9
64MB PC133SDRAM
1.44MB FloppyDrive
WD 20GUTA100Hard Drive
AcGrsgx CDROMDrive
Integrated 56KVoice FaxModem
Monitor
Integrated 3D Audio Sound

Integrated 10/100 Network Interface
14" ATXTower Case
107-key WindowsKeyboard
2-Button mouse
Hard Drive
Printer
Asus P4T Intel 850 chipset M/B AOpen 810 Subwoofer Speakers
128MB Rambus800MHz Memory MS internetKeyboard
MaXtOr 60GB UTA(00.7200/pm H.D. MS Intellimouse wl wheel
Panasonic 1.44MB Floppy Drive 17n ATXTower Case/ Monitor Extra
ATI Radeon LE Video, 32MBDDR
$2,299
Video Card
Modem
Motherboard
NEC 1T FE700, 25mm $355 Fujllsu 20GBUltra DMA $159 Brother HL1030Laser $329 ATIRadeonLEDDR, 32MB $149 5 6k V90
iol. alee/Fax
$2 9 A bh VLG
VIA AGP
$1 29
NEC1F FE950,.25mm $639 Max(or 30G/40G
$1 75/199 Brother HL1240DX
Dual. 32MBDDR5119 Acer 56kV90 lnl. VoicelFu $39 Ahh VHGVIA 4X AGP $1 49
$ 419 Nl RadecnVE
NEC21'FE1250. 35mm $1190 Mwdor 20G/30G7aesrem$185/199
$299 A cer 56k ISA
Modem
$6 5 Asus CUS(2-C AGP $189
$5 4 9 ATI RadecnDDR,64MB
Samsung IF 5505, 27mm $195 Maxlcr 40G/60GTaeerrm$23%339 B rother HL1250D X
ATIA3.mnntmdernadecn,32MB$359 Acer 56kExl. Modem
ahr Asus A7V13 3
$235
Sam(ron 17"75V, .24(H)
$228 Quantum20GAS72eerpm $179 Brother HL1270NLaser $849 AsueV7100GnFnrcnsMX,32MB$169 USR56KPCIYourn V90 (Nin}$55 QDI In(el 440Z X
$99
Samsung17" 750S, 24 (H) $259 Quantum30GAS 72eerpm $205 Brother MFC-7150C
$425 AsusV7700Dehsm,32MB $33$
Samsung 1T 753DF,.20 (H) $329 West mDigheh 10GI20G$145/159 B rother MFC460 0
$69 9 AsusV7700Ullna 64MB 5/49 XBN Notebook ~IIN No tebook
M
SBBS
Samsung 1T 700NF,.20 (H) $405
B mther MFCG60 0
$91 9 Creaiivearmedawr2,32MB $189 ~
WeslemD/g8ak
30G/45G
$17%205
Samlmn 1F 95P,22(H) $ 399
$ 159 TlsirslsPad as
Canoo1000SE/2100 $75/95 MalrcxG450D/H,16MB
Samsung19" 955SL22(H) $495 WeslemDighals30G72CCrpm $209 CanonS400/S450 $149/199 svrdlaGnFmcn.aMX, 32MB $119
g 20/40G Tace $178I239
Samsung19' 955DF,.20 (H) $505 WeslemDl
I qg~ p 8thlIrk)Pea&00 Cpg 160I(et Mg
Epson480SXUColor
$75
Sony G2001T .25mm
$578
m/868 L088gsrd grise 24X CDI
IBMOPIA
Epsoo580/ T/7
$9 %149Acer 50XCD-ROM
Sony E4001F,25mm
$7 15
$55 $1 6~ 58X madam
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12.
1
"
Ilg
8srasaL
I'+~
Vlewschic 1T E70, 24 (H) $285 Panascr ic8432CDRW $165
Epsoo87%875DCp/nsc$26%279 Acer 12XDVDRO M
Sn 5
Vewscnlc1T EF70.25mm $408
930Pri
nler $15%239 CW48ve52X CD.ROM
$59
Brother 1030 Laser Printer .... . . . . , . . . . . . . . .$329
$17 9 HP 840C/
Pioneer 16XDVDROM $129
Vlewsonlc 1F PF
790 .25mm $649 Sony8432CDR W
HP
970C
Col
o
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Pri
n
ter
$
4
19
B rother 1240 Laser Printer .... . . . . . . . . . . . . . .$419
HP 91501
Bx4x32CDRW $229
SB compSoundcard PCI $22
Samsung QL7000 17ppmDuplexing Laser Prlnler $649
HP
1220CXI
Col
o
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Prl
n
ler
$669
HP 9350i gx4x32
1
CDRW $259
SB Enscmiq128
$35
Epsom875DC Photocolorpr
inter.................3279
$ 585 Scundslasler 128PCI
$5 5
Ace/ 12xlcx32CDRW
$ 199 HP 1100Laser Printer
KDS 19' SVGA Monitor, .24(H)... . . . . . . . . . . ..$339
Acer 3300BU
S95 Pwxtcr 12xlgx32CDRW $349 HP 2100Laser Prinler
$ 9 99 Soundslasler Uvevalue $ 75
AOpeo 15' LCDMonitor ... . . . . . . . . . . . . . . . . . 6 999
Canon340P/650U
$85/149 Zip Drive lnt.lDE 105250M$7%139 HP 4050TNLaser Printer S2299 Soundslasler Live XGamer $139
M lcrosoh Windows Millennium .... . . . . . . . . . ..$139
Epson636U
$145
GNT
5000A
w/subwoofer
$59
Intel Cel 53374MX CPU
I
$13/22 SamsungMJ 4500C S.in.l $269 Allec LansingACS33 w/sbwl $65
Epson1240U
$279 Zip Disk 100 250MB
Intel 440zx AGP H/9
HP 3300C/ 3400C
$ 139/185 l20MBSuper nappy/ Disk$98/16 Samsung SF5800P 6.in-f $399 Allec Lansing4-polar w/sbwl $89
44NB
Pcl33 sDRA
14
HP 5300C/6390C $289/1099 Qoslream30GIn(Tape Dmte $299 SamsungQL7000. 17ppm $695 CmalheFSP15004pt.w/shel 3109
l4" ATX Tower Case
P EQ i AL
Backup Device
Multimedia
Scanner
-tlpgrade '.
g Spednale
$$79
wwwcnnndncompul
nscom THE COMPUTER I%PER eC EDITION APRIL2CC1 5
c HANDS O N w
No ctsmpamasslae
with a typical document (which consisted of
text from top to bottom, with paragraph
breaks and bullet lists). The results are a bit
surprising in some places, with linle actual

dffference between some printers that supposedly have much different speed ratings.
The second part of the test was to examine
photographic optimization. We took an
image that would 66 up a standard sheet of
letter-size paper when printed at full resolution, and printed it out on each of the printers at maximum resolution, on photo paper.
The results here were even more surprising.
Some printers that were slowpokes at text
delivered the photographic goods much

more quickly. Most surprising were the
results from the Epson printers, which delivered the photograph in one-third the time of
m ost of
the restofthe printers,even at a resolution that was higher than any of the other
printers. (The Xerox turned in a very good
time, but at a resolution of )30081,200 dots
per inch, it also didn't have as much ink to lay
down.) These results are listed in the accom-
panying chart.
Anote ss
bonk prices
Suggested retail prices and estimated street
prices arejust that: suggested and estimated.
Because ofthis, pricing is subject to guctuation
6om region to region and &om store to shxre.
Ratedspeedof 10
ppm in blackdraft
mode, op to 7ppm
in mlonr.
rorxsheet input tray.
5etup n fairly mine
ma( noh only the
oirlpnl paperoayto
attachand the cartndges toinset
Both USBand parallel connechonto PC.
ComParible wilh Wmdows
95/98/NT/2000/Me aswell
as MacOS8.1 or fates
Ffofbfe canndge
design. lhe standard setuphastwo
removablepnntheads: onemlh a blackink tanli, and
the otherwith three indwrdual ink tanlis for cyan,
magent
aandyellow.Theblackpnntheadcan be
replacedwith an opkonaf photo printhead (photo black
photocyan,and photo magenta),oranopaonal720
head instead, which brings the total number

of colours to six. Lastly, the black printhead
dfn scanneranachmcm (5125).
From CanonCanadaInc.
Dnver nmagatnn n quicand

k easyonngthe vrduded
setupmanual.
Text quality in black
draft mode is pixilated bvt legible.
Bestvfvality text isvery msp, evenon plain paper
pholographic resolution is generally good,
though a bn
oil lire gmllly side.
While Canon's printers quite often lag behind
the rest of the pack in terms of resolution,
they often have a greater cartridge flexibility
thatsome usersconsider a big advantage.The
S450 is one of those printers.
The standard con6guration of the printer
is a black printhead and a colour printhead,

with all of the colours split into individual
Cmsnsa$880
ink tanks for greater ink ef6ciency (whenyou
From:CanonCanada inc
htlp//cmi.canonmm/blc/
Snfgesledretail price 5199
laanr720 dora
per inch(dpi) manmumresolution.
run out of cyan, you replace it instead of the

entire colour cartridge). If you want better
photograptuc output, you can replace the
black printhead with a photographic print-
can be replaced with the IS-32 cartridge,

which turns the S450 into a 720 dpi sheet-fed
Compared to the other printers looked at
this month, the photographic quality of this
Compalible wah
Windows 95/98/SfyandMacOS8.1or
later.
Diakvnode black
text is pedecdyleyble, but speedn
very slowcompared to other printers. Presenutionmodeteu is mcellent bnt evenslower.
Photographs outputnvwygood,thoughwefoundthe
primer to be abt sknmr thanils rated speed. Red
unit leaves a bit to be desired (though it certainly looks OK if you don't directly compare
it). Output is a bit grainy in solid patches,
reprodounn0 lady true.

Higher up Canon's inkjet line we 6nd the
BIC-8200, which offershigher resolution and
though reds are reproduced fairly well.The
better photographic reproduction in fact,
print quality is slightly better using the photo

cartridge, though the standard cartridge con-
the standard cartridge design is specifically

optimized for photographs. That's not to say
6guration still yie)ds adequate results. Really

demanding users will probably want to step
up to the next model, but for general purpose
usethe S450 certainly performswelL
you can't use it for printing documents. It still
Canon SBC&200
Imp//cmcanon.mm/bjr/
Suggestedretail price: Ss99
1200xl,200 dpi resolution.
Cartndge dengn
is ink effeent, comistinB of aangle
pnntheadmlh sa mdmduafink tanks:black cyan,
magenta
,yellow.photo cyan,and photo magenla.
Pnnt speedmeasured
8
differently thanother pnntws,
becausethn unit is aimed at the photography nurkec
one minuteperaxa-inch photoxmph,and 5 minutes
for an Bx10 inch photo worksoul to about a ppm bladr,
and 8 ppmcolour,
rfas lych USB
and parallel interfaces
Affvnone designInmns setupllnofves ordycafordge
inslalatnn.
100-sheet
paper mpot.
As with many
other Canoninkjels, users canpurchase
an optionalscanningcartridge (5129).
Setup was
fairly easy using the endosedgarde.
handlesblack text perfect(y well, offering very

clean text in presentation and draft modes.
The problem is that it's much slower than
printers at the same price point 6om other
m anufacturers
compare 8.5 minutes to the
next slowest speed recorded this month (3.33
minutes) and it becomes obvious that the
BIC-8200 isn't optimized for black text.
As mentioned above, it is optimized for
photography. Six separate ink tanks provide

the colour balance needed for excellent photo
reproduction, including very accurate reds.

When one colour runs out, you only have to
replace one ink tank not an entire cartridge.
An interesting side-benefft of thiscartridge

setup: if you' re feeling creative, you can swap
the cartridges amund randomly to achieve
otherworldly photos.
Those looking for speedy black text will
want to consider other options, but those
who are photography enthusiasts will 6nd

dus model to be a very good choice, if a tad
pricey. (It's worth notingthat the same model
supposedly retails for only US$199 in the

1NTER
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anil SEonGXI 53 RA/D Sms ........Sf 95 su/ecom 5Fon so/100 HUB................555 LG Flaliou 7/5FT//76FM................5559/405 CraaovaLive Value I&.I ......................157/gg
aha sH5sf&EATA100 ............Slog DL/uk / zcom905 10.100M FCI.........$25I65 LG Fiauou 795FT/9ISFT Rus........54f9/559 SS Lwa/vacuumI MPS5.1 ............&255/fag 144Ph/3.3V32/54/i 25MS...........559/Ig/zoo
G/gahyfaSVXRXV/AapoaoPro .....Sfug DUakTelephoneZisn Network K/t .....459 a(K I T 2y/1 y'.25/1s' 25 .. Szzg/255/539 a/lao Laua/ug452 I 54I Ayfss....,gog/gg/1 (5 EDD SDDIMM3 SV32 / 54M........Sf so/245
Dkiuk IOOST 5/ O/15 Foil Huu.sga fog/279 Phdps SO
OuHQENgkdhgdmnid
TS/I 09Ssy .27 ...............Szgg/499 c/aaksa4PT15ofy fizzy 200041 og/f Ss/f gg TushibaZ/1I 12/2OG6...,5169/19%25%2S5
AsusCUV4X/DATA100 ....... . . . ..5239 Tools
,RJ45/SNC Cnm/xhg......................sf 9 Fauasouu PL7(a/PF50..........,.........5399/559 DTTgzoo/2500/3500..............Sf on/319/ssg IBM Z2GBI g.f Gu........................5 'log/Zoo
ah/i VPoAyafog/ RAID ...... . . ., ..5249 PCMCIA55KVgg Rw/ Modem...., ..........Sgo HitaohiCM515/II 5/Sf 2 ..........Ssgg/osg//459 500WSuhwoofar I 14OWStereo........ &55/I 2 IDE ROM E/dauolCasa....,............,.......,Sog
Calf ua for Prfcua of other Parts not listed. AN prices roNect 3% cnah discount and are subject to change without pr
ior notice.
'
'
'
www oanadacomputsscorn THE COMPUTERPAPER BC EDITION APRIL 2001
$9
< HANDS O N m
Mid-range inkjet printers

5450
Carmn
BIC-8200
1,440I720
1100x1100
10
see arlideI
see afltde
Canon
Epson
'
5 C olor 980
.
MKfo Pxao
Maximumresolutmn (dpi)
~ MI I m blI
m
I ' la
I I ~lm
435
45x31xl71
Ratedbhck <artmlgecapaoty (pages) not avaihble
at cove
Ratedcolour cartridge capacky(pages) not avaiklble
at <oven
TCPLabspeed test resubs(minsack
2002e bkxk tes draft faster
242
:
7.4
-best ual
12:52
Bxto hot
Comeswith:
Inde. C, M,Y,K
Camidges
~ an ma ~low, black
Windowssu
OS 8.1andlater
M mbm
Interfaces
USB, regal
IK<epu
x11
~(uter 8.5~
59
45d33x20 9
240
lstk
MeroPnto
2,88<x720
Hewlett-Packard
DesUel 932C
Hewlett.Packard
Desklel 952C
2,40<nl100,
PhotoREt01
9
(esm
ark
Lexmatk
242
252
Xerox
DocuPnntM750
2,4IKII1100
II
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2,400xt100
Themat Inkfe
1100xt100
10
15
10
100
100
150
lxl
12
9
13
105
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2,4txu1100,
PhotoREt01
11
8.5
100
45 x175x279
839
46.7<29,6<325
44xl9.6x40
aaxl9.6<37
445xfg.gx24. 6
1,100
46x72.1<%2
1,100
45.6xslgx20.7
570
I snb
970
I stk
970
15ui
800
191b
800
15th
350
Ssk
285
83
9:39
3:ll
63
410
Indiv. C,M, Y,K
5150SRP
SPgkolour
300
1544
7.5
803
2.4
602
?35
3'10
77
307
3.02
63
9:52
2:55
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9:42
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11:08
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USB, le l
USB , regal
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USB, rafkt
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co mbined C,M Y
2
05 8.6 andlater
USB, regal
5299SRP
$379SRP
580
540
S149slreel
560582 ~
5229street
5 60, Q~Q ~
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later 0 5 85.1 and later
US
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058.53and later
USB, mgef
S499SRP
5389 street
558
549
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USB, regal
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Labels
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No cnmpaumfae
Continuedfrompage58
U.S., which may be aharbinger of a Canadian
price drop...or maybe not.)
very affordable alternative. The print output

is excellent in highest quality mode, even on
gpann Color ggyhsa$$0
ments.As always, Epson's printers support

both Windows and Mac OSes, though the
new line has Dually dropped the serial interfacefor Mac now that USB has become so
prevalent.
The 2,880x720 dpi mode is a true hardware
mode, though it only kicks in when you select
From:SeikoEpumCorporatmn
http//www.epson.corn
Esbmatedstreet pnce:5229
2,881u720
dpi resolukon.
Rated at up to 12
ppmin blackdraft mode, 9 ppm
<olour.
Comes vnth
oneblack andone colour canddge
setupis mmmtakonly one paper suppet requires
auachmenL
100shee input Oay.
Both USB
and parallel interfaces (Epson hasdropped
the serial 8interlace).
CompagMewkhWindows95/98/IIT/2000and Mac05
as.t or later.
Lid hinges
are abggimsy, and it's ee Yto pdl the gd
nght og whichmakesdamageareal possiblily.
Economy mode
draft text producestext that lookslike
dot-matrix output, but issbglepble; presentation mode
text 6 excegenl,evenon plain paper.
PhotogfaphKoirtpul 6 Iu<egerl, eiel OilPknnpape<
thoughredsare atouch muddy.
Canndges
donot automaucagymove m an accemble
sp(nwhel lid Is opelel, which IspfobleMIK If you
want to removethe cartridgebefore the ink runsout
Model 88th (in rMac
colours) alsoavailable.
Though it's not the cheapest of Epson's new
2,880x720 dpi printer line, the 880 is stiB a
plain paper. This isespedally true for photographic prints, where you need amagnifying
lens to seeany of the individual picture ele-
bliKk deft mode,10.5PPfn<ofow

Comes wah
onebuck and one <okmr canndge.
Setup minimal, only one
paper support to be attached.
100shee Input tfaY.
Both USB
and parallel mterfaces(Epson hasnow
droppedtheserial 8interface), andopbonal Ethernet
Setup of the device was quick and easy,

with only one paper support to attach, and
the ink cartridges to install. Software installation was pretty straightforward when following the instructions on the setup poster. If
and Firewtre cnneunxty.

Compatible weh
Windows95/98/NT/2000 and MacOS
8.5.1 orlater,
Ecormmy
mode draft text producestext thatkmkslike
dot-matrxroulpuc but issgglegible. Presentation mode
text n ex<agent,evenonplain paper.
Photographic output is mcegent,
evenon plain paper,
Bough refs are atouch muddy.
Carlridgesdo not automatkalb move to anaccessible
spat whenRdn opened, vAch is problematx d you
want to remen the camidgebefore the ink ninaouc
Although they share the same printhead
there isanything to complain about with this

model it's the plastic molding, especially
around the lid. If you have small children
980. Most notably. the 980 has a much stur-
photographic paper.
who like to take things apart, be prepared to

Bnd this printer's lid lying in the dirt in the
backyard; for most pexple, though. it won' t
be an issue. Overall, the Color Stylus 880
offers excellent output at a very good price.
gpgntsColor Stylus 080

FromSeiko Epwn
Cofpoaan
Imfr//wow colon.com
Bnmatedstreet pnce:5389
2,880x720
dpi reolutmn.
Rated at up to 13ppmm
60 PPRIL 2001 THE coMPUTER

a<PER ac EDITIQN wwwcanadacomPuiesmm
design, there are a few differences between

Bpson'sColor Stylus880 andtbe Color Stylus
allel interfaces for connection to thecomputer (again, it omits the older serial interface),
and it also supports both Windows and Mac
environments. More importantly, it has the
same excellent print quality, which is what it' s
all about.
The price point on this model is a bit heftier than the 880, which may limit its appeal.
When you compare it to some of the other
models on the market with similar specifications, however, it starts to come back in line.
With the quality and reliability of this model,
it's certainly worth the extra investment,
especially if you have a higher volume of

printing to be done. The networking option
makes it even more attractive.
gnswlglg.pttehml gkesklug 938C

From.Hewlett-PackardCompany
hup//wwwhp.ca
Suggestedretail price:5299
dier design, and a larger form factor. Youstill

have to attach a paper support to the rear of
the printer during initial setup. but the output tray is larger, and everything is put
together more solidly. The 980 is also faster.
Althoughthe spec sheet rating is only a shade
faster thanthe 880, we actually got muh better results during our testing. It also has a
higher duty cycle, up to 5,000 pages per

month (though you'll have to replace the cartridges a fewtimes during that same period if
that's yow print volume).

There are still some similarities, though.
The Color Stylus 980 uses both USB and par-
600I600 dptresoluuonmes PhotoRB01far better dot

placement(oken axfisbngunhablefrom I100xgoo
dpi on ogw pnntes).
Print qualily can
bebomted to 2,400xl,200 dpi by
unlockingPhotoRELbul only onphoto quality paper.
Rated for up to 9 ppm
in blackdraft, and upto 79 ppm
<olour draft.
hgvn-one dengn
meanshardware setup 6 asample as
imemngthe canndges.
Has both USB
and parallel mterfaces.
Compatrble wrth
Windows94/NT/2000.
Removable door
on therear of the pdinter canac<om.
Caiitinuad on page 62
Im
SE
IRE
Ob Bridgeport Rd.
ee
hap//idww Powsmonic.bc.ca
I .
104-11400Bridgeport Roa,Richmond, B.C.Canada V6X1T2
Monthly Special
Duron 750 System
Gigshyta X7Motherboard
126MPC133SDRAN
NvdisTN?232MVideo Card
Panssonht44M RoppyOri
ve
10GATA66Hard Drive
52X CDROM/30 Sound
56K V90 PCIVoice / Fax Modem
Keyboard /Mouse / 146wSpeakers
One yearpwts Ihrcd years labour warranty
go
QO y %
6t
el '
Super Buy-,...,
Mini High guclity 6 pm fdnsence

Ksybow d (Black / White).........,..$49
Mini Keyboard (Black / White)
with Built-ih
Touch-pad mouse....$59
Mini Wireless Multimedia Kdycbcrd
(White) with Built-in Mouse.......,..$65
17n .25 7GLR AOC Monitor..........................$249
17e .25 7KLR AOC Flat Screen....................$309

19n .26 9GLR AOC Monitor..........................$339
AOpen 12x10x32x CDRW (Retail Kit).........$199
ii
LG Sx4x32 CDRW + Software.....................$155
5 Port 10mbps Ethernet HUS........................$27

Keyboard + Mouse Sale................................$15
Promise ATA100 Controller............................$49
Prices are Cash / Interne discounted
pttee and avattebtttly eubiecl to chance without nottce.

htt tnublmwbe & bfmde we ptopawwl atltle toepecdm awllwe.
Mteroeotl producte muel bo cold with new system only.
We reeerve the tl ht lo correct t 0 ra h t e at orrore.
KOIne Officer
KT Master
ThuaderBlpoagg . .
Celeronn6$3 ............
PIII Partner
Ptlt<66......................
Pentlum BI 133mhz Mothertmard

Integrated 32M TNT2 Video
Integrated 4 channels 3D Sound
Integrated 56K Votes Fax Modem
128M PC133 SDRAM
Panasonie IA4M Floppy Drive
10G ATA66 Hant Drive
50X CDllOM
Keyboard/Mouse/140w Speakem
Free Aneut rue, WordPerfect etc.
ro-fooo.........gforg
Asus A7V Motherboanl
256M PC133 SDRAM
32M TNT2AGPVideo Card
Panasonic144M Floppy Drive
20G 7200rpm ATA100 Hard Drive
52X CDROM /3D Sound
50K Voice Fax Modem
Keyboanl / Mouse /140w Speakers
Thunderslrtl 1000
POI-933 ..., .. $1N0

POI-1000......$1169
POI-667.........$70$
POI-BN.........$009
78.9N........... $989
DreaIn Machine
PIII CotnI
nander
Cele ron-700..................
Pentlum ol 133mhz Motherboard

128M PC133 SDRAM
ATI BM AGP Video Card
Panasonlc 1A4M Floppy Drive
10G ATA60 Hard Drive
52X CDROM/3D Sound
56K V.90 PCI Voice Fsx Modem
Keyboard/Mouse /140w Speakem
Asus CUV4XE ATAIOOMotherboard

256M PC133 SDRAM
32M TNT2 AGP Video Card
Panssonlc IA4M Floppy Dmrs
20G 7200rpm ATAIOOHard Drhre
52X CDROM /3D Sound Card
56K V 90 PCI Voice Fax Modem
Keyboard / Mouse / 140wSpea kern
Asus A7V133 Motherboard

256M PC133 SDRAM
Voodoo5 5500 AGP 04M
Panssonic 1.44M Floppy Drive
46G 7200rpm ATAIOOHant Drive
Isx Pioneer DVD
Sound Blaster Live X-Gamer
Altec 54w Subwoofer Speakers
Logit
ech Cordless KB 0 Mouse
USR56K V.90 PCI Modem
'
VIDEO
CPU
Celeron 633/667.................................100/ 129

700 / 733......,........................139 / 149
706 / 800................................109 / 219
PenOum RI 007/700............,.............189/220
733 / 750...............,..........259/ 269
000 / 666..........................299/ 300
033 / 1000..........................369 / 459
PenOum 4 1.3G / 1.4G........................679/019
Duron 700 / 750.......................................85/95
000/ 850........................, ....,.,125 / 159
Thunderbird 750/000..........................130/169
850 / 900..........................179/ 209
950 / 1000........................249/ 299
1100 / 1200......................339 / 409
K60-450/5N /550........................59/75/129
Pengum233mmx ..........................................62
MEMORY
32M 64M 126M256M 512M
P C133 SDRA M
35 55
109 ca l l
MOTHERBOARD
Asus A7V133 ATAI00................................219

Acus ATV133 ATA100 w/ Audio...................229
Asus A7V ATA100.......................................209
Asus A?Pro ATA66.....................................109
Aopen AK73proA ATA100..........................109
ABIT KITA ATAIN...................................219
ABIT KTTA-Raid ATA100............................249
Glgabyle 7ZM w/Audio..............................145
Giga byte7ZX w/Audio Dual BIOS................IN
Asus CUV4X-E VIA133 ATA100...................165
Asus CUS(2 ATA100 w/Video......................219
Asus CUSL2-C ATA100...........................179
ABIT VP6 dual CPU..................................249
Aopen AX34 VIA133 w/Audio....................129
M?54MRw/Video,Audio, Modem.....,,.......125
INS7157 w/4xAGP. 3D Sound.....................109
HDD I LS120 I ZIP
5400rpm 10G 20G 30G 40G 60G BOG

M ax/Fui 129 149 169 109 2 0 0 39 9
7200rpm 10G 20G 30G 40G 46G 60G
M ax/QTM 149 169 10$229 35 9
- 109 215 - 249 3 5 $
IBM
Promise ATA 100 Controler...........................49
Zip IOOMB int IDE Drive/ Disk................65/13
Zip 250MS Inl IDE Drive / Disk...............135/25
USB exLZip Dri
ve 100MB /250MB....145/239
Asus V?100 MX32M / with TV OuL........159/179

Asus V7100 MX Dual-VGA 32M .....................209
Asus V7700 DDR 32M pum /dlux..........306/349
Asus V7700 DDR 64M pum / TV OuL...449/469
Matrox G450 Dual. VGA32M...........................195
Nvldia TNT2 / GeForce2 MX 32M............?5 /125
Powercolor TNT2 32M / TNT2 Pm...........70 /119
Powercolor TNT2 32M w/ TV In&ouL.............139
Powercolor Gaporce2 MX 32M /TVout 145/159
ATI Xpert 90 BM................................................50
ATI Xpert 2000 / 2000 Pro 32M................09 /105
ATI Fury Pro 32M Video In 0 OuL..................145
ATI Radeon SDR 32M / LE DDR............159/145
ATI ltadeon DDR 32M /64M..................235/205
ATI Radeon Ao.in-Wonder DDR 32M..............359
Alt Ag.indrtondert20 PRO 32M......................259
ATI TVJVonder PCI / USB.......................95/135
3dfx Voodoos 5500 64M AGP........................199
PCI 32MTNT2/BM SIS 3D.......................BB/49
LinkPro Flrewire Card / with SW...............99/119
Logilech Quickcam Exp / Web USB...,....BB /119
AUDIO
PCI 3D Sound Card...,.............................18

Sound Slaster PCI 10 / PCI 120...........29 / 45
Sound Stealer Uve value digital output..........67
Sound Blaster Live 5.1...................................$9
Sound Blsster X-Gamer / MP3+............139 / 139
GNT6000A S ubwoofsr
S p eakers..........40
Altsc ADABOO
Dolby Digital Speakers............368
Altec ACS54w Subw o 4Speaks m(Black).......05
Altec ACS56 Subw o 4 Speakers (Black)........169
Ysmaha MS30 SuwoofsrSpeakem..................79
CresOveFPS1500/ 1000/ 2000.....115 / 135 / 105
Cma5ve DTT2200/ 2500/ 3500.....175 / 3'l9 / 379
Micro
phone /HeadsetMicoVolControl......6/12
CD-ROM ICDRW IDV D

52X Creative/Aopen CDROM..................54/52
BOXAsus/Aopen......................................65/49
AdapteeEZCD Creator....................................15
Panasonie Bx4x32x IDE CDRW..................149
LG Bx4x32x o Software...................................159
Aopen 12x10x32x (Retail Kit)..........................199
Ricoh BxBx32x / 12x10x32x....................169 / 199
Yamaha 16x10x40x ........................................299
Plextor 12x10x32x / 16x10x32x(Retag) 339/409
HP Bx4x32x / 12xsx32x (Retell).............229 / 279
HP 4x4x6x External CDRW USB....................299
DVD12X Toshiba/Aopen......................119/109
DVD I OXPioneer / Toe hibs.............................129
DVD Decode Cent Sigma..................,..............09
MODEM /NETWORK
56K PCI Votes / Fax Modem..........................23
Diamond Supera 56K PCI Modem.................30
Aopen 56K PCI Modem SLM / PLM.......2$ /45
Aopen 58K Hard Wam Modem ISA...............05
Aopen 50KExternal Modem.........................89
US Robotics 50K PCI Modem 2977...............75

PCMCIA 56K V.BOModem.............................75
Linksys Router 1/4/8 PorL......149/215/209
Linksys Router 3 Port USB...........................219
3CONI Router 4 Port DSL/Cable..................219
Intel wireless AnyPoint USB / Cardbus109/ 149
3COM wireless Aitconneet Csrdbus............249
SureeomEthernetIombps /100mb ps....t3 / 17
Aopen RJ45 10mbps ISA/PCL..............16/16
D.Link NBTX 100/'IOmbps PCI.....................23
3Com 3CBOBx100/tgmbps ...........................65
Surecom PCMCIA 10 /106100 mbps.....49/79
5/8 Ports HUSIombps..........................27/41
5 / 8 PortsHUB 10/100mbps.................09 / 129
USB HUB 4 Ports...........................................35
Wall plate / Keyslon slack.............................2 / 7
Network Cable 10/20/30/50'........7/ 10/15/19
MONITOR
15'AOC / Samsung 550S..................170 /199
17" AOC.277ELR/.25 7GLR...........229/249
AOC .25 TKLR Flat...............................309
NEC .25 FE?00 /27 AS70...........365 / 275
NEC .2? A675F......................................335
Viewsontc.27 E70 /25 ETOF.......299 /370

Sony .24 G200 /.24 E2N.............579 / 509
Samsung .27 75N / .24 753DF...275 / 349
.25 700NF / 755DF........419/399
19' AOC .26 9GLR / 9GLRS...............339 / 309
NEC .25 AS95F /.27 AS90......,...479 / 419
Viewsonic.26 GS?90 /25 PF790 549 /649
Sony .24 G400 /.24 E400............ 789 / 699
Samsung .25900NF /055DF........029/400
LCD 15' NEC 1530V..................................1099
15" Vtewsonlc VG150.........................1N9
15' Samsung 570S.............................1070
17" Samsung 770TFT.........................1859
PRINTER I SCANNER
Canon6 JC-2100 / S400........................95 / 145
Epson500/777 / 0?OPhoto...........95/139/259
LexmarkZ32/Z42/ Z52..............105/149/209
HP 040c / 930c.....................................155 /225
Laser Brother HL1030/HP1100..........329/555
Acer Scan 3300U /1240UT...................89 /199
EpsonScanner1240U/ Photo............269/359
Refill Idt for Canon, Epson, HP, Lexmark.....cag
KEYBOARD & MOUSE

Keyboard + Mouse Combo..........................15
Internet Keyboard PS2 /USB...............10 /25
LogltechInternet Keyboard...................30/35
MS Internal / Natural ERte Keyboard'...29 /35

Keyboard Adapter PS2- AT...........................5
Loggech Congess Keyboard 6 Mouse......109
Wheel Mouse A4/Logitech/MS' 12/15/24
MS Integim
ouseOptical/Explore'.......59/09
MS WheelMouse Optical /A4..............39/30

A4 Wireless Wheel Mouse (Radio) ..............30
Finger Traekbs0 Noteaook Mouse...............25
USB Mouse 3B............................................10
CABLE
Cables for Monitor / KB / Mouse / Modem.....?
Printer Cable USB / Paragsi......,............10 / 7
IDE Cable 10' / 33' / ATAIBO&66........3 /6 / 9
SCSI Cable Internet 3/5/?head.....6/8/12

SCSI Cable ExtemaL.........................IB8 up
Power Cont/Split/Bar...,..................2/3/9
5 BNC RGB Monitor Cable..........................25
OTHERS
PCI to USB Conboger Card........................2$
USB to Serial 25M / 9M Converter.............50
USB Adapter for Motherbosnl....................16
Ethnet Cable Crimping tools / Tester...1$ / 59
Golden ORB CPU Cooler...................18 8 up
Hant Drive Cooler / Slot Fsn...............11 / 15
HeatslnkCompound /Thermal Paste..........2
Ball Bearing Case Fan 3pln /4pin.........12/9
Mobile Reck with Fan /ATA100...170 up / 29
USB ExternalMobileRack......................160
Nlounted Frame for Floppy/ Herd Drive 6/6
Switch BoxforPrinter / 4 Ports........15/ 19
Swlteh Box for Monitor 2 / 4 Ports........15 / 19
Switch Box for System 2 /4 Ways.......28/ 39
Parallel Printer Card PCI / ISA.............30 / 19
Monhor Screen Fgter 15' / 17"....25 / 39 0 up
SCSI Card DC315U / Adaptsc 2906....55/70
Inynn Case S500 / S500....................79 / 139
Power Supply AT 230w /250w.............25/30
Power Supply ATX250w / 300w...........30 / 45
Ang<tatle Wrtst Shup...................................g
MS 90SE / NIE / 2000 Pro'......139/149/209
M S ONca 2000Pro /SBE'..............359 /269
IN'ord 2000 / FrontPage 2000'...........79 / 109
Works 2NI / Work Suite 2001'.........69 / 139
PC Anywhere Host 0 Remote...................159
QulckSooks 2001 / Pro....................159 / 299
Lost 8 Found / Partition Magic.............29 / 69
Norton Ans Vkus 2001................................35
wwwcanadacomputdrmm THE COMPU

TERPAPER K EDMON APRIL 200I 6 1
< HANDS O N >

No compsemlse
modateanoptional duplexingdevice.
'Stoppnnt button locatedright onthepnnter cancancel aprint Iobinsuntaneouslyandsendacancelmessagebackto thePC
Sottwaresetupisquickandeasywhentmngthe
enclosedsetupposter.
Qualsy ofdraft modeblacktext isgenerally good,
thoughthere's theoccasional shadoweNect.
Presenuuonvtualrtytext excellent, evenon plainpaper
Photographicreproductron isex<agent, evenon plain
paper,withgoodreproducuonof reds.
Colourcanndgefairlyexpensive,bul pagecapaoty high.
In the DeskJet 900 series, the 932C is at the
affordable end of the spectrum, though it
does share a number of features with its more
expensiverelatives.
First, it uses PhotoREt Ill printing technol
ogy, whichhasa smaller dpi rating (600x6001

but more accurate drop placement for
improved print quality. Secondly, it has an

' optional duplexing (double-sided printing)
auachment.
It also has a button right on the printer
that will stop a print job instantly, which is a
great idea However, its execution is not so
NewleNeegtesvgRTOGSTTOR9$1C
dean. In theory, when you press the button, it

should stop the print and send a cancel command back to the PC, which will then remove
From.HewleR-PackardCompany
http//www.hp.ca
Suggestedretailpuce:02 9
~
vv
601h600dpiresolubon
usesPhotoREtNI for better dotplacement (often
rndnungunhablefrom
1,200x1,200dpion other
pnnters).
Pnnt qualitycanbeboostedIo 2,400xt,200 dpiby
unlockingPhotoREt, butonlyon photoqualitypaper.
Rat+I for upto 11ppmin black draft, andup to8.5
ppmcolourdraft.
Ag.rrvonedesignmeanshardware setupisassimpleas
insertingthecartndges,
Has bothUSOand parallel interlaces.
compatiblewithwindowsOx/NT/2000.
Removabledooron the rearot pnnter aommodates
optionalduplexingdevice.
"StopprinCbuttoncancelsl aprint jobinstantaneously
andsendsa cancel message backtothePC.
Softwaresetupisquickandeasywhen using the
enclosedsetup poster,
Occasionallyfeedsthrough morethan onesheetat a
the job from the print queue. During one of

our tests,a too-thick sheet of photo paper
was misfeeding so we hit the button.
While it cancelled the print, it also sent the
printer dialogue box into a state of permanent hibernation, and it took a complete
reinstallation of the printer and driver to fix
the problem.
Once we got everything back to normal

again, though, the printing quality wasexcellent, both with text and photography. The
900 series models feature some of the truest
red reproduction we saw this month.
As for the quality difference between
6 00x600 dpi u sing PhotoREt II I a n d
2,400xl,200 dpi non-corrected mode, we
found there was very little difference, and that
600x600 dpi prints using PhotoREt stand up
well against prints in 1,200x1,200 mode

made on other printers. To paraphrase an old
saying, it's not how many dots you have, it' s
what you do with them that counts.
-< CRYSTAL
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the 932C, with most of the same features. As

with the 932C, the 952C uses PhotoREt III,
and an be bumped to 2,400xl,200 dpi.It

also has both USE and paraEel connectivity,
features the "stop print" button on the printer, and has an optional duplexing unit.
The differences between the models are
few, but notable. The rated speed on the 952C
is faster, though our speed testing showed
only slight differences between the two. More
importantly though, the tray design is more
straightforward with the 952C and features
an easy-to-load paper tray. We also found the
"stop print" button to be less problematic
here, automatically cancelling the print with
no side eSects.
In short, the DeskJet 952C offers excellent
print quality and is more affordable than
higher-end models in the 900 series (the 970
Quate/ oi draftmodeblacktext isgenerallygood,
Continued onpage 64
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wwwcanadatampute
scorn THE coMPUTER PAPER Bc EDITIQN APRIL200I 03
< HA ND S O N >
Cnmpshble wth Windows
9x/M/2000/Me andMacOS
, No compromise
Setup is quick and

easyusmgthe endured postal.
Accu4eed-one of the best
paperhandling systemsdfcshcagyreducespaper mafeedsOndmultiple sheets
feOdlngthrough simultaneously.
Pc pal Output tray 5 not
aSvade asthe paper, which
may causeyoul Sheetsto fall og asthey're coming out
of the pnntel, eSpeC
ialy it your paperstock islighter.
' Black draft text 5 vwy legible Ondcould evenpassfor
Lexmask Z41
From:Lexmrlk IntelnOtlonal, fnc.
bftp//wwwfexmsfk.com/cOnOdx/
Eshmstedstreet pnce 5149
2,400x200
3, dpi Iesofuhon,regardlessof papertype.
Rated for up to 10
ppmblack dIOfl, 5 ppm colour.
AS-invfne desigmeans
n
setup ls quukandeasy.T
op
papersupport foldsdownwhen not ln useOndacts as
0dustcover
Hxs both USB
Ondparallel lnteffOces
"Openaox"notebooks
two models, both in terms ofspeedand price.

The Z42 lagsbehind in terms of colour output speed, but a quick look at our test num-
paper.Reprodudlon of reds lsfairly accurate.
' ~2
TOSHIBASatellite,'
Z52, splitting the difference between those
presentahonmade lf youdon't look too dosely.

Presentation-modetext excellent even onplain paper.
PhotoglOphlc Iepfoducbon
5 excellent, evenon plain
CtImPu2000
Lexmark's Z-series printers have proven both
popular and capable.

The Z42 fflls agap between the Z32 and
8.5 OriOtw.
and 990). It is also sturdier and has a more
reliable design than the 932C.
(other printers forceyou to usephoto paper).

You may not seeany difference printing txt
in this mode (and you' ll use a lot more ink,
besides), but it's nice to have the option.
One complaint about the Z42 is the paper
bers shows that with black draft text, it holds

its own against other manufacturers' printers even some with a higher rated speeds.
output tray. During our speed test, we

watched as the Z42 spit out pages, one after
the other, right onto the floor because the
output tray, which slides out of the base of
the printer, has an extension that is quite a bit
narrower than the paper coming out of the
TheZ42 iscapableofam aximum resolu-
print
er.Ifyou havealotofdeskspaceand can
tion of 2,400x1,200 dpi, but unlike other

manufacturers' models, you can use that
mode with any paper stock or document
affordto leave a footof desk under the paper

output tray, you should be OK, but if you
have to place the printer on the edge of the
desk (like many users with limilted desktop

real estate), this could be problematic.
If you want to avoid the problem, youcan
TOSIIBA
invest a bit more money and pick up the Z52,
meanly pevkkv
reviewedbelow... and you'll get afaster print-
We service notebooks. Free estimate.
er to boot. Ultimately, though, it's a small

problem when compared to the quality of
the printer's output, which is excellent in
pretty much every way.
mealy peers '
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fblted for NP
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Alf-inane design
mmnssmql isquickandeasy.Top
impersupportfdds downwhennot in useSndsds 05
a dustmver.
Has bath
USBand parallel interfaces.
Compabble wffb Windows
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OS 8.5or uter.
Setup is
quickandeasyusingthe endosedpuder.
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Aau-Feed-one of fbe bmt

paperhandling sysfsms-
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PowerBook Gd~$3,889
Powe~ $2 199
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4
EPSON
t t g
SS APRIL 2001 THE COMPUTER

PAPER BC EDmON wwwccncdsmmpules.com
mklepcyw&slpkwecdusvmv N 2NNNO
Accessories
51uduDenmv15'nul pulel
QudoDknmyI T Cm
cinemaDunce 22' Flat noel
. .
sum un
30I NN
ss
dfa
sbcagyreducespapermideedsandmuupleshee
feedingthrough simutaneously.
Draft mode ted isbit
a raggedaround gfe edges,but
still legllle. Pfesentationqualily text isexcellent.
Pbotopapbic reprodudion is excellent,
mfbmmrepro.
dudionof rads.
Print cofhidges
are available in two valiehes:s10ndafd
and higfkyidd.Thelatter are moreeqmnsife (582for
ahigfvyiefdcokmr and552 for black, OsOpPasedto
550 and550for tbe sundsfd), but mmling to high
yieu candouble your pageoutput.
Ofdput tmy is widwi
efb sn innovative design to bold
the paper.
Without getting into the offlce category, the
Z52 is Lexmark'0 current top-of-the-line
inkjet product, and it comes in at a price

point that many other manufacturers consider mid-range or even budget. You aren't
sacrificing much if you purchasea Z52.
Like the other printers tested this month,
it comeswith both USB and paragd mnnectivity, and supports Windows and
Macintosh environments. Even better, the
print speed is quite fast (edging out the

gpson by a few seconds). It also has 5 better
output tray setup than the Z42 (reviewed
above), which means you won't be chasing

Continuedonpage ffd
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O/O~teg Rl
Eifofcfestissdes?of
Qotmfff
604.821.1108 www lice?

oh.com
Siale 1998
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Professional DVEdnlngScDVD Aulhoying System
Avdkvnd Nc'ikr
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The Power Mac04 ls, cults simply, Ihe Nrsl elf'ordeble alert-to
Snlsh aulhorlng andrecording systemanywhere. For slartws,
the Power Mac GdIs the tlrsl computer lo ship wuh e drive
capable of recordingDVDvideos for playbackonmost
consumerDVDplayers a drive of e lype, by the way, Ihel
unlit lustmcenlly costover 35,000. Even better, this drive also
leis you waste musk Cosend arddve data on CD-AWdhcs. In
other words,wllho buIlt-In DVD-A/Co-RWSuperorlve and
pre-Imlalled IDVDsoltware- the aim pleat way ever to turn
Oesklophtovles InloDVDvideos the Power Mac04 Ghiesyou
acompleteDVD produdlon solution.You caneven load up
your Power MocGdfor professional-level eulhorlngwNh
Final CutPro and DVDStudio Pro. All tor whal would be
mmsldered peanuts Intlnsennwn.
We spociaHzo in.....
733MHz Power Macintosh G4
1MBDockside L3 Cache/256K L2 Cache

512MBPC133 SDRAM
60GB Uttra ATA Hard Drive
DVD-R/CDAW SuperDrive
wvtdtw GeFDrce2 MX 32MB Video Card
10/100/10008useTEthernetPart
tnternolV.9056KModem
Two USBPorts, Two Flrewlre Ports
4 Full Length 64-bil PCI Slots
Apple Pro Fun-Size Keyboard

AppleProOptical Mouse
Dlgltal Video Editing
Desktop Pubnshlng
MocOS9.1, imovle, IDVD

PLUS:
Iwlerwut 100MBZtpDrive
IBM 75GB 7200rpm Unru ATA Hard Drive
Apple Final Cut Pro 1.2
Apple DVDStudio Pro 1.0

dkdk MedtulooCleuwers
49 9"
9
Ackucsbcmkmus
PC-Mac CrossPlatform Notworklng
Hu rmuw Kurdon
SuundsticksSpeukers
Appte22 CiwemaDtsptuy
Canon XL-1Camcorder
AppleCure 3-YearProtection Plwn
145-4471Ho 6 Rued, Schmo nd,BC,Cunudu V6V 1PS Tet 604 821.1228 Fmc 604 821.0813 Weh httpJ/wwwdmue bccu Emuth sules@dmuc bc cu ituurw Mow-Fri 10nm-6pm, Sut 1pm-Spm
www.cznadaccmpulcs.eom THE coMPUTE
RPAPER Bc EDITIQN APRIL 2001 6S
c H A N DS O N
thing you can't really get around except by

printing in l,200xl,200 dpi mode. You can
ease the pain by investing in the high-yield
cartridges, which are more costly but
increase your page count substantially.
No aaampraamlSB
paper as it falls off the tray. As with all
Lexmark inkjets, it comes with an Accu-Feed

paper handling system, which uses a special
gear-and-torque method to accurately feed
paper one sheet at a time.
The only real problems we an point to
The bottom line: The 252 is an excellent
printer that has the same quality as many

othermore expensive printers,butbe prepared to spend a bit for ink: you' ll be
are ink-related. First, when you' re printing

in the fastest draft-quality mode using
plain paper. the text is occasionally ragged
tempted to print out a lot of photos.
and smudgy.
Xmux Oecugaalnt gff7$0

From.XeroxLtd.
hSpy/uinvrxeroxca
Suggestedretail price: Si50
lf you switch to normal quality text, the
problemdisappears.Secondly,the ink cartridges are fairly expensive, which is some-
1,20th1,200
dpr resoluhoir,
Fourwriridge design
(CMYK)usespnntheads
and individual.repbceable inktanks.
Rated at 10
ppmbled,
6 ppm colour.
150-sheet
input tray canbeadiusted to handle legalsize paper, orsrnagercustom sbe.
Has both USB
and parallel interlaces.
Draft-mode text 5 a bit ragged
around the edges,but
legible. Bestqualay moded generally vmygood,
thoughthere maybe a bacf bleedingwhen udng plain
papm
/ IIIIII III I II I II II I II I I I II Ia II I III II III II II I I I

I
2607 Kin9swsy Vancouver IB.C. V5R gkd
I AmtecComputers::.'-'"::.:-:..::: '":""*"*'-'
Angtee'!
www.an/rec.en; an/en@nnlfee.oa
We will move to our 3000sgit't new home at 2629 Kingsway in Aprl

$$ '
g
m oni or . m m . . e c reen
monitor . m m
I 8
The software setup was relatively easy, following the instructions on the setup poster.
After that, you' re ready to print. Quality is
' gv
I
12x10x32 EfDE CD Re Writer drive

retail package; Software included
'
PanasonicCW-7586-8 Sx4x32 CD re-writer,

OEM 2Mb buffer, software costs extra
'::amlmmm
a
general
ly verygood,though we found a few
minor issues in draft mode. The speed is
good.
The only real nitpicks would be about the
:Intel Celeron 733 5799 Intel Pill 886 51199 Intel Pill 933 51665 AMO Ouron750 5898 AMO 78266 120051560
;
O r Monthly Lease $29
.ACT 17 ATX 250W lower

;Aopen AX34 133M meinboard
;PC133 128Mb SDRAM
;ATI Xpert 98 IMbAGP
Or Monthly Lease$55
Or Monthly Lease $4 2
Or M onlhly Lease
SIS
Or Mo nthly Lease $28
ACT 18" ATX 250W w/2nd fan ACT 18" ATX 250W w/2nd fan ACT 17" 300W toner w/2nd fan ACT 18" 300W tower w/2nd fan
A s us CUV4X 133Mmainboani Asus CUSL2C ata100 M/0 M S I KyyproSux ata100 IWB As us A7V133 ata100 rnainboerd
PC133 128Mb SDRA M
PC 13 325SMb SDRAM
PC 1 33 128Mb
SDRAM
PC133 256Mb SDRAM
Cre ative 52X CDROM drive P kmeer 16X DVDROM drive Creative 52X CDROM dmie
print quality, which isn't quite up to the level

ofmany oftheotherprinters.
At $150, though, the price point is very
good, and the separate ink tanks will be even
more attractive to those who want to go easy
Asus Gefmce 8 MX32mAGP Anus V7700 GTS32M DDR Aopen Geforceg MX 32MbAGP Asus V7100 Geforce2 MX 32Mb
;Maxtor ZOGata66 beni drive
Ma xtor 30G 7200 eta100 HD IBM 46G 7200rpm ala100 HD hlextor 20Gb ate65 herd drive IBM 46G 7200rpm ata100 H.D.
;Panssonic1.44Mb nappydrive Panasonic1.44Mb Soppy drive Panasonic1.44MbRoppy driv Panssonic1.44MbRoppy drive Panasonic1.44MbSoppydrive
;Crea5ve 52X CDROM dmi e
;ACIT stereo sound
M760, which is essentially the same printer

with a networking component).
Like previous modds in the DocuPrint
hne, the M7SD uses a four-cartridge design
for more effirient ink usageand replacement,
but this model goes a bit further.
First, while many similarly configured
printers have four cartridges of about the
same size, the M750's black cartridge is bigger to accommodate users who still print a
lot of black text.
Secondly, the black and colour printliads
areseparate and can be replaced individually, which means you don't have toreplace
the
whole printhead when you' ve worn out one
component.
m oni or. mm . . a t creen
Creathre 12x10x32 retail package CDRW,

I Wl beffer underrun prevention, software etc.
Photographic quality is very

good,thoughredsare abit
muddy.
Paper thickness
dial along thesidemakes'4easyto
switch betweennormaland thidier stodi.
Setup was
quickand easy.
Compatible with Windows
95/98/NT/2000.
The DocuPrint M750 is at the top end of
Xerox's current inkjet line (along with the
on the pocketbook
Cr e ative 52X CDROM drive
Sound Biaster Live Value diggelSound Blaster Uve Value digitelon board 3D stereo sound
So und Slaster Uve Value digIal +
4
;Motorola 56K v.90 fax/modem RW 56K v.90 fax/modem
US R 56K v.gg fax/modem M o torola 56K v.90 fax/modem USR 58K v.gg fax.
modem
;or 10/100 netnmk card
or I 0/100M network card
or 10/100M iietwo/k card cr 10/100/rl nekvo/k ca/ d
or 1 0/100m neawori
cari
c
',3DStereo speakers
3D speakers with subwoofer Cambridy. speakers w/sub 3D stereo speakers
Aaec Lansing ACS33spks w/sub
+
MicrosoRNatruelkeybanl
I;Windows98 keyboard
Microsoft lntemelkeyboerd M urosos internet keyboard w indows ps2 keyboard
;PS2 wheel mouse
Min/COO
S wheel Integimouse Microsoit Intetlimouse wheel PS2 wheel mouse
Micnmok liiteaimouim wheel
II
Editor's Choices
;OPTIONS:WindowsME+6139;Windows 2000 Pro+Sf gg; upgrades CDrom to DVD+$59; A
dd P anasonic 8432 CDRW and sfw+6159
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snip(AT suer Cl~ x r ~ ) $139 72XR(133~ kelnat 100)$1gg I
AX34fvmt33OIOSSH>undi $128 H881P/ATX440BX) $159
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Trinxy400(VIA133 Slot1&S370)$159
AK33(KT133 nla66 sound) $159 IVSA100 $189
P5A(socket 7 ATXI $139
BX 133raid(s370) $185
VHa/2fvm1338370I$145/iag MK33(KTS33amaasound) $145 6VCA(v/a133slot1 alma)6169 Trintty2390(KTI33~ k otAI $18g
CUSL24:fi81 5 atesooi$185 SDI t(nbr stot a Agr ton)sf 79
KA266 DDR 266M $269

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KA286R DDR 266 mx/ $299 SASRi/815 nis100 raid)$235 ODI SPEEDEASY
KK266 266M SDR $209
856 /2lBX sioi1 I $189
Advance 5/133M ata66 stoii$119
KK256R 268M sDR rard$239 sH6((815e stot ii $22g
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66i PC-PGAI $305

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aaa fpC.PGAI $42 9
aan "4anme m '1

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pent l um4 1.4GHz $799
MONITOR
VIDEO CARO
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p/vrto xoxscslcosixs
66 APRIL 2001 THE COMPUTER

PAPER BC EDITION vrwwranadacomputes.com
NICE
gpson-Stylus Color 900
For userslooking for a w orkhorse,this is the
printer to keep in mind. It's more expensive
than others in this tield, but it's a solidly built
machine with good speed and excellent print
quality for b oth text ond photography.
Detinitely recomnxcnded.
Hmebook
Momory
pcioo
144p
in54/12iyzsaua
$59/59/379
oteb ook pcMGIA card:

v a n sax rauuwemsro
v so aaxs/u+iounic sissI
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in/icoux pc card srs
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,
I I I I I I I I I I I II I I I I I S I I I I II I I I I I I I I I I I I I I I I I I I I I
$179
1 280 $3 9 9 / $359 7 56fSooketAI
$95
$249 $ 289 1 13 3(266mi

$339 Iee i sooketA) $ 1 39/$119
$3 1 9 $289 12 00(266m i
$379 I a eiSocketAI $ 179/$139
se Ltve value s i saa

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Editor's
,,,,., MicroStar
Penti umftt Retail/DEM C eleron Re t ail/OEM A MD Toird Retail/OEM AMD Third Retail/DEM AMD Duron Retail/OEM
700(FC-PGAI $225
aaaafycaxGA )
$18 6
888
$189
1100
$3 79 / $339 7 00(socketAI
$89
tpRIMTBR/BCAMSR
VP6(133 Dust S370) $249 AK73PmiKT133 eta100 I $185 TVCA(via133 pga amSSI $169 M
I Igffal
59 ~
Lexmsrk 262
The Z52 was the fastest printer tlus month,
even if only by a hairsbreadth. Not only does
it deliver speedy pages, the print quality in
best mode is excellent, both for photography
and plain black text.
Even better. the printer itself is one of the
more affordable models this month. Cg
< HA NOS O N >
Muddled layout of good Linux info unlikely to lure

Windows addicts
Windows user that L i nux i s better or
easier to use. Confusingly. this section is
i mmediately p r io r t o t h e c hapter o n
installing Linux.
What's most frustrating, however, is
that tbe information most Linux newc omers w o ul d r e ally w an t t o kn o w
SY KNRh SAeeglH-Rebesge
ore people are being introduced to Linux an operating
system that can be downloaded
for free and is widely being touted by
rwuvlml I
R ~v r m p r
many as a replacement for Microsoft

Windows, and no t j u st a t t h e server
level, bu t a lso f o r r egular computer
users.
LN BR BPC
about setting up desktop applications,

getting and "making" more soflware,
and online Linux resources is all here,
A 12-Step Progr s m
for Hsbitusl
b/igkdotas Users.
Its stability, speed and the growing

number of professional desktop applications that support it most of them also
but located in the final chapters of the
book.
Take immediately
tn overcome
Vindnva dependence.
available for f ree are beginning to

turns the heads outside the techie community.
T he i n t ervening c h apters l o o k a t
building your own kernel, connecting to
a network, file sharing and setting up a

Web server. These are all useful subjects,
I crlllvr Josvvh nrurr
If you are interested in learning more
but they all require a certain level of
about Linux as a possible replacement
knowledge. And besides, not everyone
for the operating system on your current

computer, you' ll need a good, basic
wants to set up a Web server.
It's like an introductory book for

practices and flaky releases of its operating systems, and lobs critical j ibes at
Microsoftrepresentatives who have denigrated Linux.
Chances are that if you' ve bought this
i ntroductory b o o k t h a t w a l k s y o u
through the process easily, using as little
technical language as possible.
You might think that with a title like
Linux for Windows Addicts, this would be
that book. Well, it isn' t.
Billed as a "step-by-step approach to
ed anyways, so multiple chapters devoted to Microsoftbashing come off as an
ence" this book aims a bit too high for

t he general computer user, who w i l l
quickly get lost in this book.
It begins with two chapters that put
the boot t o M i crosoft for i t s business
getting Linux on your PC.

Once it f i nally address this, it d ives
into Linux line commands not something l i kely t o c o nvince th e general
S og paar
1
of at its end.
Linux for Windows Addicts is a mess.
Lots of good information, but not presented in a way that is likely to convince
Windows users to switch.
A better title for the book might have
been L i n u x for W i n d ow s S y stem
Administrators Who Want to Cut Down.
If you are not a sysadmin, this is not the
Linux introductory text for you.
overlong rant in a book ostensibly about
daunting elements of the operating system at the beginning of the book instead
book, you' re already among the convert-
breaking the habit of Windows depend-
Linux written backwards, with the most
annex for Bghrdoaae/kebRcge

Aulhurs: MichaelJoseph Miller
Publisher;Osbnme(dal. by McCrawHig)
Tek800.565.5758
ISBN:007-2I3081e
Saflcuver 414pagla 2001
Price:563.95
RNNNR:
Informationcontent "I/2
Readability
Intendedfor. Intermediate/Ezped
Overall RatIng I/2
Ci
Peace of mind fer parents

NB
Designed especlaUyfor chUdcare prnvlders, the
keep kids healthy site users helpful health advice
that wig be goodnewsfor parents across the globe.
From symptom guides tn immunization, the site
features a wealth of information about agtypes of
health pmblemsor Issuesthat may affect your child.
http//wwwkeepkidsheahhy.curn/
gtas-baked Ideas
NBGnt an idea that seemedgoad at the time, and
later wel, ynu had tn bethem. Depnslt themhereat
the Hagbakmy.ThisWabsite is edlcatzd br hambralned
pmduc
ts.schemes and ideas.Among the inventions
people have suggested are the Defibrigatlng Alarm
Cluck ("ynu'Unever sleep through the alarm again');
a Snnwblnwer gaiter, and a gular-powered Rotating
Pnt-Plant Platfnnn.
htlp://www.hagbakery.curn
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Tech Enterprise
B u s i n e s s Co n n e c t i n g H o m e fh Wo r k
Tec h n o l o g y S o l u t i o n s f o r S m a l l
Bringing small business to the table

barriers
preventing
smaller businesses &om
accessing collaboration
rowing global
competition and
an increasing need
solutions.
"The reason we went
with a hosted collaboration and communica-
for b etter ommunications will continue to drive
an expandingmarket for
collaboration solutions
and Web.based communi-
tions environment is that

the last thing any small to
mid-sized businesswants
to do is install and maintain a host of servers and
the necessary dient so&ware," says David Hobbs,
cations. San Francisco,
Calif.-based Collaborative
Strategies LLC predicts
that by 2002. Web-based

communications and collaboration
business development
evangelist for Centrini
t e chnologies
A gOOd paft Ofthe growing collaboration market will businesses today is comBut it would be amis- be made up Of solutions aimed squarely at the small phcatednoghwitho t
wifibeanearlyUSsl.gbillion market.
take to think this market is
us having to add an extra
l arge-scale
and mid-sized businessmarket
business solutions. In fact,

a good part of that collaboration market will
create Web-basedcollaborative environments.
lysts say that by 2003, almost two-thirds of
be made up of solutions aimed squarely at
The Centrinity FirstClass UM solution

offers a business access to communication
unified m
assaging and collaboration will be
confined to
the small and mid-sized business market.
Thesesmafier companies are looking for

collaboration solutions that not only let
employees communicate faster, but allow
them to create dynamic teams, and learning
environmentsthat can be accessed through
the Web.
Markham, Ont.-based Centrinity Inc.
solutions (email, fax, and voicemail) that all
(http//wwwcentnnity.com) made its FirstClass
es, FirstClass UM offers collaboration services, massaging and calendering.

The key to Centrinity's solution is that it is
Unified Messaging (UM) system available last

year. This service which is hosted by an
application service provider (ASP) allows
businesses and educational institutions to
reside on a single server and are accessible
through any Web browser or Web-enabled

device everything from laptop PCs with
Web access to Web-enabled cellular phones,
PDAs, and a host of wireless devices.
Along with unified communication servic-
hosted, thereby eliminating setup and main-
layer of difficulty," Hobbs

says. "Even industry ana-
outsourced."
Because the FirstClass UM solution is
Web-based, Hobbs notes, it is easy for anyone
to set up a shared workspace that includes
Finjansays it
would have
stopped Anna
ou'd think email users. having
learned their lesson from last year's I
Love You virus attack. They should
have been wary in mid-February when
they received an email with an attachment
c laiming t o b e a p h ot o o f A n n a
Kournikova. But no, email systems around
the world began crashing as users threw
caution t o t h e w i n d an d o pened t he
attachment.
People who opened the Anna attachment let loose a virus that attacked
Microsoft Outlook's email client list, using
the list to spread.
San Jose, Calif.-based Finjan Software
Inc. (hilp//www.finian.com) mys its ann-vnus
solution would have detected the Anna virus
and put a stop to it before it tried to sprmd out
&om email a)stems.
Currently, Finjan has three anti-virus
products: SurfinShield Corporate 5. 5,
SurfinGate 5.5 and SurfinGuard Pro for

home PC users(a beta of version 5.5 can
applications in that environment.
be downloaded for &ee).

Finjan products are designed to be vigi-
Because the administration of thesecollaborative workspaceshas been simplified, individual groups can set up environments with-
based on active Web content as ActiveX, Java
defining who can accesswhich documents or
out going through an administrator.
This simplicity has made FirstC)ass UM

popular with educational institutions like the
Continued on page70
tenance costs, which are one of the major
lant not only against known viruses, but
also against the growing threat &om viruses

scripts, and executable files.
Michael Shear, who manages Finjan's
Canadian operations in Toronto, saysthe company's software works by creating a virtual
environment in which an executable fi)e or
attachment can be run and it s actions
Serving groupware in small portions

Thanks to a newsoftware model, small business use big business tools to collaborate
OFusmes Cstsczlnaa
ave you ever noticed that, when it
comes to useful software applications, big business has an edge over

small business? They get all the good stuff,
while small firms, like my three-person shop,
don't.
A case in point: recently I attended

Lotusphere 2001, the Lotus/IBM developer
conferenceheld each January atW altDisney
World in Orland, Fia.
Lotusphere is a veritable orgy, at least
when it comes to useful business applica-
tions. Applications like Lotus Quickplace,
which lets you create a virtual workspace on

the Web allowing team members in different
locations to work cofiaborative)y in real
time; or Lotus Sametime, which uses the
Instant Massaging model to keep employees

in constant touch with each other, wherever
they are.
By themselves, Quickplace and Sametime
are powerfuL But together? Why, I could
turn the world into my office! I could talk
and work with my colleagues in real time
amund the dock, no matter where in the
world we might be located!
' r
Given this potential, nnagine my chsaPpointment when I d iscovered that Lotus
checked against a list of illegal operations

known to be signatures for viruses and
malicious active Web content.
If the program tries to perform an illegal
operation, the anti-virus software will put
a stop to it before it can harm a home system or a corporate networlc

B oth S u r finShield C o r porate a n d
SurfinGate have tools that allow IT man-
products are mtwnt for big business. As for

small &y like me? Forget it.
Not surprisingly, I felt like a kid turned
away from his big brother's party. In fact, I
was prepared to go into a full sulk until I dis-
agers to set additional rules for flagging

and stopping possible malicious code.
SurfinGuard Pro allows home users to
do the same, using what Finjan calls
SmartKill Technology. A home user can set
covered that Quickplace and Sametime are

available to small business after all, as long as
up rules that block certain kinds of codes

while allowing others to r u n w i t hout
service
yougetthem through an Application
provider (ASP).
An ASP fills the gap between big business
applications and small business users.
Continued owpage 72
interferen
ce.
The software also has a SafeZone onto

which suspicious executables or attachments can be dragged and launched to see
ifthey are dangerous. CI
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Continued from page riS
former Scarborough Board of Education
(which has since been absorbed into the
Toronto District School Board) and among

companies that want to set up virtual education workspaces to allow employees to
upgrade and maintain skills.

Among the companies offering FirstClass
UM to its business clients is the Hackensack,
N.J.-based GoAmerica Inc. (http//zesmeritseet),

a provider of wireless data and Internet serv-
ices. GoAmerica combines its Go.Web technology with Centrinity's solutions to offer
clients unified messaging and collaboration
over its wireless network

Delivering these services over the Web is
also central t o P r ovidence, R.l.-based
Bungo.corn Inc.'s (http//wwwbuago.com) solutions. Bungo.corn offers small and mid-sized

businessesan integrated suite of comrnunimtions, pmductivity, and collaboration tools,
which it hosts. Businessespaya service charge
to access the applications through a Webbased interface.
"Small businesses want the same kinds of
features and flexibility they would get in an
[Microsoft[ Exchange or a [Lotus[ Notes,"

saysSam Fahmy,chiefexecutive officer and
founder of Bungo.corn. "What we have come
up with for small businesses is a system that

is easy for them to deploy and within 24 to 48
hours they have a rich collaborative environment up and running. They don't have to buy
expensiv
e hardware or software.they don't
need a lot of IT expertise or an internal IT
Once applications are selected and the

number of users spmfied, Bungo.corn beta
staff."
user information and creates user accounts,
Bungo.corn dients sign onto the Web site,

then customize their workspace. They can
sdect Web-based email, LiveMail massaging,

6lesharing,Team Spaces,calendar,and contact list services. Also offered is a ShareMail
service that allows team members to access
the data stored in the personal workspaces of
other members.
tests the customized service to make the features work together and in the way the dient
wants.
Once tested, the client adds the necessary

as weg as defining which files and applications each user can access.
The cost of Bungo.corn services depends
on the number of users: setup for up to four
usersis US$399 and US$29.99 a month: five
to 10users is U S$599 to setup and US$59.99
a month; and 11 to 50 users is US$999 to set
up and US$199.99 a month.
San Diego, Calif.-based Inovie Software
Inc. (httpf/wwwinovie.com)also decided early on

that offering coBaboration tools and services
over the Web was the best way to reach the
small and mid-sized business market.
In 1997, Inovie began offering its

TeamCenter suite over the Internet to make
it easier to bring business teams together. In
October, the company released TesmCenter
4.0 for creating Web-based work environments it calls e-Workplaces.

"The idea behind an e-Workplace is that
anybody can create a space on the Web and

invite others into that space and assign them
roles and rules of participation," says Evan
Kanuttila, Inovie's vice-president of market-
ing."Prom there,people can be provided

with a variety of Web-based project management, document management, and cogaboration tools."
The TeamCenter is Java-based so it can
run on a variety ofplatforms and incorporate support for SQL and LDAP servers.
Another feature that makes TrmmCenter
attractive to businesses is that it offers execu-
tives a high-level view of what is going on in

each e-Workplace, allowing them to track the
status of projects and the resources being
used. TeamCenter has a set of e-Workplace
Templates that allow teams to copy successful
projects and methodologies so they can be
reused and shared.

The new version of TeamCenter supports
several impmved personalization capabilities, induding an electronic timecard system
allowing users to log hours worked. This is

especially helpful for mobile or telecommuting team members who are on contract or
paid hourly.
T houghtShare C ommunications I n c.
(Isp//wwwthouthrshsrecom) which is based in
Vancouver, B.C., sees the Web as a key omponent o f i t s c o llaboration solutions:
PlanBee and bZone.

Plangee is for those who use the Web
extensively to conduct research, to commu-
nicate, and in their everyday business dealings. This desktop application works along
side most standard browsers and allows
I " e
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people to format presentations. work and

information into buzPAKs that can be sent
to others.
A buzPAK can indude notes, documents,

images, and PowerPoint prrnentations. The
buzPAK redpient can go through the inform ation,
make any changesorcomments and
send it back
This technology can be used in conjunction with ThoughtShare's bZone suite of
application servers, which speed the creation
and easesharing of buzPAKs among workers
in a businesL
The bZone senrers can be hosted by ASPs
o r IS Ps, which can then offer t h e
PIangee/buzpAK solution as a fee-based
Continued on page72
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other programs.
"Wish you could afford to run sophisticated systems such as lotus Notes, but know
Continuedfrom pageds
Mindful that QuickPlace and Sametime

require serious resowces and support, ASPs
host such applications on their own sites,
you can't afford the resources to install and

manage the software?" asks Connectria's
Web site "We' re an application service
provider that an dehver Lotus software
then charge you to use them.
Basically, it's like having your LAN

installed and managed elsewhere, with you
applications online."
In addition to the application access,
Connectria provides round-the-clock sup-
logging in via the Web.

Connectria (htp//www.mnnectris.cern) is a
port for small businessWeb sites. What this

means is that small firms like mine can hire
an expert to design our site, then let
good example ofwhat ASPs can offer.This

ASP provides Web access to QuickPlace,
Sametime. E-learning (Lotus' online distance education application), and a slew of
Connectria take care of the maintenance.
Finally, it also takes care of supplying the
servers and keeping them secure and

operational.
"If you don't want to maintain a server
and do all the work associated with hiring a
system administrator, we can do it aa for you
customer and sales lead data that can be

accessed remotely by anyone with the right
password. This means a small businessthat
relies on a mobile salesforce canstiR run an
integrated sales program; no matter where
by hosting it on our servers," exp)sins Scott

Weinstein, Connectria'I salesmanager.
The cost?US$9.95 per month per user for
their reps might be.

Meanwhile, TeamHR lets you put all your
corporate manuals and internal memos on
email,and US$12.95 a month per user for
the Web, so that your staff can get at them
QuickPlace,Sametime, or any other program you choose,saysWeinstein.

lemagbte (htrp//www
.iemagine.mm) also supports a series of "rentable" cosaborative
applications that are ideal for small business.
For instance, TeamQuota lets you store
ffom anywhere.
As for price? "Each application tends to
costbetween US$20 to US$40 a month per
user," saysBob Cwry, Iemagine's director of

technology.
Is there a downside to using an ASP?Of
course. For one thing, your data is on their
servers, which could give them considerable
leverage in any fee disputes. As well, ASPs
can go out of businessjust like anyone else.

If you choose the wrong ASP,you could
find yow data missing unlessyou havefully
updated backups at your own site.
This said, for small business operators
who dream of using big businesssoftware,
ASPscould bethe answer to their prayers. In
my case, no longer will I have to hang my
head in shame at Lotusphere.
I' ll be able to bold my own with any

Fortune 500 chief information officer at
least when it comes to shoptalk 0
Jamescareless canhe reachedat jsmssorjtdesign.cern.
Brlnglng small business te the table

Even Microsoft is planning to take a
larger role in the collaboration market

for small and mid-sized busmess by
incorporating more collaboration features into its upcoming Office 10.
Although no firm date has been

announced forthe release ofOffi
ce 10,
Susan Sharp, marketing manager for
the Mississauga, Ont:based Microsoft

Canada (http//www.microsoft.corn) says the
new release will make it easier to use
Office to create Web-based inter- and
intra-business workgroups.
The two key Office 10 collaboration
features will be Document Manage-
YOU can sell Domain Names
ment and Send For Review.

"When you are creating a document. you want people not only to
look at it, but you want them to review
and comment on it as well," Sharp says.
"Normally when you send a doument to be reviewed, you will get up to
five different responsesand you realize

they are often not working on the
same version.
With the Send For Review feature.
the same version goes out to everyone
and you get your responses bak for
that version and those responses can
- no experience necessary
- Earn up to 80% discounts
- Set your own pricing
be grouped together."
Sharp says Office 10 will also have a
- Easy to manage and monitor
tighter integration with O utlook,

making it easier to schedule meetings
iW
We take care of the billing
and send yoo tRe Profits
DomainPeople
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aud see the schedules of others in the

workgroup.
The collaboration tools and features
will also be more acessible users
won't have to dig through layers of
menus to find them.
"We' vegonen a lot of feedback from

our users and collaboration for them
is very i m portant," Sharp says.
"Collaboration is now a common
business process in their work and

they want it simplified." 0
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afutonUx/tescom THE coMPUTER RIPER IK EcmoN APR/LEDDI 73
< TECH ENTERPRISE
IBM innovation centres open

Burljaby, Toronto teamsjoin net()(fork of 20 e-business solution hubs
t least one major company is bucking
the gloomy trend of the bursting of
e dot-corn bubble, optimistically
investing billions in providing e-commerce
servicesworldwide. New facilities in Canada
are part of a multibigion-dollar IBM world
network of Internet innovation centres.
A new 20,000-sq.-fL o(gce in the heart ol
Toronto business district and a 50,000-sq.-ft.
o(Bce in a high-tech district in Burnaby, B.C.
ly called the Centre for IBM e-business

Innovatioa Vancouver).
Most think of the Big Blue prindpally as a
adler of hardware, but IBM's Global Services
division, which is funding the new centres,
does$32 billion a year in business.IBM represenamvespredict that the worldwide "services"
business
indudiag consola n, rabrkr(b
pon, databaseand Web hostingand other soft
technologyserviceswig grow horn itscurrent
$350 billion ayear to $470 bigion ia 2003.
The new network of innovation centres is
will offer complete e-businaa service.

The twoCanadian centres are part of a
worldwide IBM network, which nowincludes
regarded asa keyelement in hdping IBM get

its piece of that growing pie.
centres operating or under construction in
pncHk Heuehrpmenl Cenfsn
Paris, Milan, Sydney, Tokyo, Hamburg,

Chicago,LosAngeles, Atlanta, Boston, Dallas,
and Washington, D.C. More centres are
While its oglcesare new, the Burnaby centre

has been in businesslonger than any of IBM's
other innovation hubs. The move into the
purpose-built four-storey centre consolidates
the multi-discipline team under one roof.
The group wasformed in 1997 aad has since
planned.
According to IBM Canada, "Over a year
ago. IBM Global Services launched a worldwide network of e-business innovation centres that would bring together business
strategists, marketing specialists, interactive
designers, application developers, and systems integration s pialists tohelpcompanies

move to the next generation of e-business."
IBM haslong maintained it is tbe only Brm

in the information technology industry that
can provide a true, end-to-end solution for eg
levelsof governm
ent andsizesof companies.
Over the next Bve years, IBM plans to
invest $45 million in the Toronto facility. and

$20 million in the Burnaby complex (actual-
executive for the Burnaby centre, says it has

become a world leader in custom Internet
solutions.
helped devdop a site that is expected to give

shippers,ship captains,and others intemctive
During a tour of the main Boor of the

faciTity, members of the team demonstrated
ships, cargo, and freight services along the

entire seaway.
Kimberley Seldon, host of the Design For
Living cable TV series,demonstrated her new
site (not publidy accessible at press time),
solutions developed ia Burnaby, induding a

wirelesscdl phone billing and account access
service; voice recogaition technology in ebusiness Web sitea and a segment of the
Sydney 2000 OlynspicsWeb site.
The teamhashandled Internet-basedprojects for businesses, organizations, and governments around the world, induding U.S.based State Farm insurance,Air Canada,
Toronto'sSick Children's Hospital, a telecommunications hrm in Iceland, and recently, for
NetAid (http//wwwnenidorg),a joint venture
conducted by the United Nations and several
Internet companies.
Roger Garriock, business development
which IBM's design staff created. The result is

a stylish, easy-to-navigate interface that com-
ln addition to technical specialists, the
plements the TV show.
Pacihc centre housesa creative team that acts

as a kind of in-house adagency for clients.
AI shapes end sixes
HIHlng Hmsszeels ln Heghaen
expanded to about 250 members. It had outgrown its original faciTities and was scattered
acmss four separate locations.
access to the locations, costs, and status of
The new street-levd Toronto facigtyin a

former iasurance building on Bloor Street
Bast in the dty's coreis a sprawling, shiny
state-of-the-art Web design and consulting
enterprise with more than 100 employees.

The location was selected to give IBM a
commanding presence on the street in
Canada'sbusinesscapital.
IBM representatives daim that the innovation network is organized and priced to work
affordably with dients of all sizes, hom large
companieslike State Farm andAir Canada, to
mid-si
zed operations such as the Seaway
Corp., to smagsrartup siteslike Seldon's.
Though the innovation centres are scattered around the globe, the "turf" for each is
not ne ~
geographical, but is based
on
the skillset of each teamand which would be
The "storehont" part of the centre includes
best suited to a particular project in some
asetofnetworked meeti
ng rooms,backed by
a Web development complex dominated by a
huge, open-concept creative studio.
cases a project will bwolve employeeshorn
Two of the Toronto centre's most recent
internet development dients attended the

facility's grand opening and talked about
more than one centre.
The Burnabyemployees,for example,do

very little work for companies in their own
backyard. Both Garriock and Lau note that,
to date, B.C. pmjects account for only about
their projects.
2.6 perceat of the Bmnaby centre's work
Sylvia Mondon. horn the St. Lawrence

Seaway Management Corp., which runs the
About 50percentoftheirprojectsare forU.S.

organizations, about 20 percent for Canadian
companies or ageacim, aad the rest focus
beyond North America. CI
inland waterway that connects the Great

Lakeswith the Atlantic Ocean, said the centre
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ye APRIL2001 THE CotsPUIns PAPERBCEDlnON wwwaaaatsmmputes.mm
CNIPekerPAOPER
Platform News
Linux
M a c in t o s h
Win dows
Palm
Eme r g i n g T r e n d s
Palm's sales slip:

Is Pocket PC
to blame?
The Palm update

The PCis no longer the centre of the action in the technology world,
nor is it the most interesting story
By StadauBuhoumm
Desktop for Mac is currently at version 2.6,
no
mall handheld deviceslike the various

Palm and Pocket PCsare gmwing in
which canalsobe downloaded at no charge).

The new interface is an impmvement over
version 3.1, which the majority of Palm users
currently have. There are more waysof viewing, sorting. and working with data than
before. The way contact information marked
private ishandled hasimproved. Basedon my
usagepauerns, this is the best new feature in
the Pahn Deduop. Others may vote for the
Desktop Alarms, the resizeable Memo window, and improved Calendar views. At about
7 MB, thePalmDesktop 4.0 isa largedownload.
GK R
importance and are usurping a lot of the

auention that used to be paid to the PC. Palm
C omputing licenses the Palm OS to

Handspring (Visor), Sony (CNn), and various
othermanufacturers.
As hr ashardware goes,theselicenseeshave
been causing more excitement than Palmthe Cgn for its atuactive design, jog dial, and
Memory Stickcompatibility, and theVisor for
its versatile SpringBoardexpansion slot.
The most recent Mm handheld is the
entry-level m100, which hasbecome popular

with studentsand otherslooking for a styhsh
but inexpensivePalm. In toms of adding new
capabilities, though, itis hardly exdting.
Palm is being very tight-lipped about new
releases, but it seems that several new units,
induding a colour version of the bestsdling
Palm Vx, will be introduced in the spring. An

upgrade to thewirelessPalm Vll is also anticipated. It maymrenreach Canada
Fansuesnmp4.S's agendaviewshowstke mlendsr

and todo Ihl slnmnaneou
sly.
Bashtap 4 asutuos
On the software side, Palm has been much
more active. An upgrade the Palm Desktop,

version 4.0, canbe downloaded fmm the Palm
Web site.Sinceit is free, easyto install, and has
no drawbacks,it is recommended as an
upgrade for Palm Desktop users running
Windows nx, Me, NT 4.0, or 2000 (the Palm
n the skirmish between Palm Inc.

(Iup//wwwnslmtom)and Mtcrosoft Corp.
(Iup//wwwmiomoitcom)for dominance in
handhold computers, PC D ata I nc.
(tsnr//worn.ptrista.com)notes a win for the latter.
The market research Srm reports that
fewer Mm deviceswere sold ia lanuary than

in December in the U.S.60.5 percent versus 63percent, respectively, of the total handhelds sold. Meanwhile Pocket PC devices
picked up some of the slack, winning four
percent more of the market.
Mm devices indude products from Pahn
and Handspring Inc.(hup//nssm.tundspring,com),
among others, that employ Palm's smallish
operating system (OS). Pocket PC devices
use Microsoft's OSand its programs. Devices
from Compaq (htur//www.o
<mpsq.ca) and
Hewlett-Packard (nun//wwwhp.m), for example, run the Pocket PC platform.
PC Data's researchmarks a blow to Pahn's
market-leading position. But according to
Continued onpage 76
OS onhancsmants minor hut usahl

A more important issue than what's running
on your desktop isthe version of the Palm OS

that's running onyour Palm. ToSnd out, dick
on the menu button whenyou are in apphcation menu mode. Select Info then Version.
Chancesare you're using Palm OS 3.0 or 3.1,
untrueyou havethe Palm minn, which ships
with the most rmxnt version, 3S. This version
is a desirable upgrade fmm 3.1, but it isn't as
Continued onpage78
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wrswceneshcorrsnruscom THE ONFUTER

PAPER K EDITION APRIL 200I ys
c PLAT FOR 91 NEWS
psfsA sshs sRp
MacWorld Tokyo brings new iMac,

San Francisco recap
his year Apple chief ceautive, Steve
Jobs, was again in Japan to give the
opening keynote addressat MacWorld
Tokyo. He spent much of his presentation
recapping the newPowerBook G4, OS X, and
iTunes announcements he made in San
Francisco. However, there were two new
product announcements, aswell as newsof a
couple of price drops. sowe'E focus onthose
this month
The top two models have CD-RW drives,

while the bottom hase regular CD drive only.
The hard drives are now 10 GB, 20 GB, and
40 GIL but RAM remains unchanged at 64
MB for all but the top of the line, which
$2,699 lastyear must be quite unhappy at

this point. Following a previous drop to
$2499 on Jan. I, the Cube will now retail in
Canada for a mere $1,949. At this price customerscould pick up acubeanda cheap 17inch monitor for the price of a high-end
iMac.
However, those who want a Cube with
CD-RW capabilities will have to opt for the
next model up, which now indudes 128 MB
of RAM and an Sx4x32x CD-RW drive for
$2,399.
The 500 MHz Cube is still available only

from the Applestore for $3399 with 256 MB
of RAM, a 60 GB hard drive, CD-RW drive,
and nVidiaGeForce 2MX video card,
As with other new Macsthough, the CDRW drives ac not capable of playing DVDs,
so if that matters to you your only choice is
the base model with the standard DVD
drive.
Nme eVBNneel So ship for Mnc first

Jobs announced that the newest video card
fmm nVidia, the GeForce 3, would be shipping Erst for the Mac andwould be available
in March fmm the Apple Store.
The new card wig be a build-to-order
option in all G4 towers,but wiUalso be available separately for existing G4a It will not,
however, work in theG4 Cube at this time as
it draws too much power and wifi not fit in

that computer's rather confined case.Future
GeForce3 models may work in the Cubes,
but no announcement hasbeen made at this
thee.
The Geporce 3 is a 4x AGP card that
includes 64 MB of high-speedRAM. It is the
most powerful video processor ever devdopcd,andiscapableofveryhighqualityrealtime rendering.
To igustrate its power, Jobssaid that each
frame of Pixar's Erstmovie, !area fs took 55
hours to render on a Craysupercomputer in
1986 and can ncw be rendered in real time
on a GeForce 3.
The GeForce 3's CPU is capable of 76
gigafiops,but all that power comes at a stmp
price. The standalonecard for existing G4

owners is IJS$600 directly &om Apple, and
may not be available until ApdL
The build-to-order option is US$450 if
you' rebuying a Mac that comeswith the ATI
Rage128,and US$350 ifyou'rebuyingaMa c
that comes with the Geporce 2MX or
RADEOBL
receivm 128 ML
Prices (in Canadian dollars) have also
changed, with the base modd increasing
&om $1.199 to $1,349. For the ema $150 you
gain 50 MHz CPV speed, an extra 3 GB of
bard drive space. two FireWire ports, and sn
Airport expansion slot. The next model up
is $1,799 and features a 20 GB drive, 500
MHz CPU, an Sx4x24x CD-RW drive, and
a new video card with double the memory
(now 16 MB VRAM). The top-of-the-hne
model remains the same price at $2,299
and now sports a 600 MHz CPV, 40 GB
hard drive, CD-RW drive, and the 16 MB
video card.
As for colour options, the base model is
only available in Indigo. The next model up
adds Bower Power and Blue Dalmatian, and
the top modd adds Graphite as achoice but
removesIndigo.
The swmt spot in this newline seemsto be
the $1,799 modeL with its CD-RW drive,
FireWire ports and 20 GBhard drivea per-
llhnes ttpthde su4nsetf

Apple has releasel an iTunes update that
allows the program to burn CDs using nonApple CD-RW drives. The ilbnes 1.1 update
is avaihble Som Apple's Web site or in the
software folder on your personal iDisk It
adds support for more than 25 of the most
popular 'third-party CD-RW drives, induding many external FireWire and USBdrives.
ln order to use it. however, you must disable any existing software that might have
come with your burner, such as Toast or
Discribe, asthey will confiict with the ilbnes
drivers. Ilbnm remains a Seedownload and
is now induded with all new iMacs, G4
cubes, and G4 towerswith CD-RW drives.
sgrmstmINspfny psfze ettf
fctstarter Mac.
Some peoplehave complained about the

!sate IMnzs fnsfsr, mme eulowhl
lack of DVD drives as an option in these ncw
The most controversial iMacs ever were
Macs, but considering that last month Apple

removal DVD drives fiom the G4towers,it
should come as nosurprise that the company is placing an emphasis on CD burners
right now.
Expect DVD to make a return when there
is a su%cient number of DVD/CD-R combo
drives available for Apple to bundle them
wnh future rcvidonsof the iMacand G4 lines.
In the memtime, many hmfiies would be
better served by purchasing a $300 standaloneDVD playerthatcan behooked up the
the Swnily TV than one that requires everyoneto cmwd amund and watch movies on
the iMac'sbuilt-in 15-inch monitor.
announced in Tokyo and are available now.

The new iMacs feature faster CPUs, larger
drives and CD burners on somemodels, but
the thing they will be most noticed for is
their colouriul caser.
Job announced that Apple wasbe keeping
the twomost popular coloursGraphite and
Indigo fiom its previous lineup and adding
two newcasesthat feature patterns embedded in the plastic.

The new iMacsare Bower Power and Blue
Dalmatian, and while somepeople may Snd
them mteresting, we imagine that the mainstreun PC audiencewill have a Beld day.The
Bower Power iMac fcaturcs multi-hued Sorel paeerns embedded in the case. and the
Blue Dalmatian is turquoise bluewith wbfte
spots.
As for the specs,these machines are quite
impensive. Them aa three modds this time
with G3 chips running at 400 MHz, 500
MHz, or 600 MHL
Sg Isbn ~ pslsn zsrbCSdRWsfriss

Many were expecting Jobs to announce new
Gibes with upgmdcd spew in Tokyo, but
instmd Apple chose to lower the price yct
again and add a new model with a CD-RW
drive.
Those of you who bought a Cube for
TS APRIL2001 tHE COMPUTERPAPER zC EDITION wwwrsawnmmpwescem
Continued frompage 75
Stephen Baker, PC DatA vice-president of
tecbnolol pmductz research, Palm likely
doom't Sel evena sting.

'We' re talking December to January and
consumer focusversus a business pmdurt,"
Baker said doring a telephone interview.
"Little itty-bitty marhet changes like this
aren't sigrnficanz
The analyst Sgurcsthat when it comes to
Palm versusPodiet PC, the tech presstends
to compare applesand oranges. Palm is arelatively low-cost device designedfor pmonal
use. Micmsoft's handheld platform speaksto
businessusers.
Mind you, applesand orangesmay be different~ut they' reboth Suit.
Ken Smiley, senior industry analyst with
research Srm Giga Information Group Inc.
(hzytpwwr,szsweb.tcm). said he agrees with
Baker's asensment of the Palm/Microsoft
debate. However, he believes that even
though the Palm is built for consumersErst,
it doesn't mean Pocket PCs aren't going to
be marketed to consumers, too."
And in the consumer space, he notes,
Pocket PC could have a distinct advantage
because the platform is more robust than
Palm's OSandsanies Microsoft OSIce applications. including miniature versions of
Word and ExceL
"The iwue is what you want to do with
them," Baker said of theseduelling computers. If, for example, you want accessto corporate-style applications on the go, Pocket
PC deviceswould probably be the choice.
Here Smilay agreed. "If all you want to do
is keep track of contact, take shnplc notes...
then the Mm device is what you' ll seeconsumes going with."
This marks the distinction between the
two handhelds, so firr asBaker is concerned.

Most consumers aren't willing to pay the
price premium on aPocket PC when afi they
want is an clertronic organizer.
Smilcy said Palm bas the upper hand
among averagehandheld shopperx "Ycs, the
[Compaql iPaq is the ben pmduct on the
market right now, but it's also priced at
US$500."
Still, Smiley envisages a day when the
Pocket PC haswhat it takes to destroy Palm's
leading market share. Let's say Sony
Electmnics in. wanted to port its music
content to its handheld, CE6 Right now, it
would be a hard go with the Pabn OSwhich is the platform Sony selected for its
tiny mmputer. Microsoft's Pocket PC, with
The 22-inch Cinema Display once the

dream monitor for the ultra wealthy is
now attainable for th e moderately
wealthy, too. Jobs announced that due to
changes in the LCD market. Apple will be
selling the monitor for $4,499, down a
whopping $1,501 from the previous high
of $6,000 Canadian. This follows last
month's price drop for the 15-inch
Studio Display to $1,199 from $1,500.
At $4,499, however, the Cinema Display
is still out of the question for many of us
mere mortals, but if you were even considering purchasing one before, now's
your chance. 0
icstiaSiemens(sueeuCilmac.corn) is s VsatcuvsibasedMsoatosh I! ipeoskst,
WmdowsMedia Player, on the other hand is

rcadymadefor such rich applications.
"Thehope ofPodietPC and even companies hkeSony... [is that, ifl Sony wants you to
accessSony content and to pay somesort of
myalty fee, Sonywould go with a device like
a Podiet PC,"Smiley said.
As a resuk, "I think [Micmsofi) is in a better position right now. The question is can
Micmsofi, HP, and Compaq capitalize on it
before Palm updatesits platform!"
Surdy Palm is working on a fitter version
of its OS. It's only a matter of time before it
matches the Pocket PC. And if that day
comes before Micmsoft's partners get their
acts together, 'you' ll probably then see the
death of Pocket PC,"Smiley said.
At the same time Palm's development
work brings a dilemma consumers might
wdl wonder, "wby should I buy a 16-bit
black-and-white Palm todaywhen tomorrow
I can get a 32-bit wirdess [Internet access[
Ccwtiwtwd onpage$2
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SU B J ECT TO CHAN G E
WI THO U T NOTICE
wwwccnsdsromputec.corn 1HE COMPU

TERPAPER K EDmON APRIL 200I 7 7
< PLATFORM NEWS n

lbe Ibtlna update
recordsand a new menu choice (Duplicate

Address) in the Address Book that improves
the speed of entering records of several people
easy to install as the Palm Desktop, nor is it
&ee.
A list of benefits of 3.5 can be found at
hzpf/wwwpatmom
/sohrwrrtrpalmos35,html. Someare
technical, such as improvements to HotSync
that speed up synchronizing of desktop and
handheld data. If yow desktop (or notebook)
PC has an ird'ared port, you can now synchronize it with your Pabn by beaming data
rather using the cradle.
Most of the other new features concern bet-
ter menus with improved organization and

more choices. I like the Agenda View in
Calendar that allows me to see my schedule
and to-do list at the same time. This is the
same as the popular Agenda view in Pocket
PCs Pocket Outlook

On the Palm, every application bas a menu
that is invoked by tapping on the menu icon at
the lower left corner of the screen. Now it is

possible to invoke the same menu by tapping
the menu text at the top of the screen.
For example, in the Memo Pad application,

you can either tap on the top left orner of the
screen where it says Memo or the lower left
corner of the screen on the Menu ion. In
either event, the same application-specific
menu will pop up.
This may seem like a small advantage, but
for some users it will be significant. Think of
the fuss created by keyboard manufacturers
whentheyadded Windows-specifi
ckeys.
The Windows Menu key, located next to the
Ctrl key on most such keyboards doesnothing
more than bring up the Start Menu. You can
achieve the same a(feet on any keyboard by
pressing Ctrl-fisc, but many users are lost
without this speial key.
There is also a better handling of private
from the same company or organization. Most
not quite as versatile on the phone side.

Although the Palm Web site provides a list of
tested and approved phones, you will need to
do more research on your own, with the help
ofyour wirelessphone provider.
However, there are several steps that must
connect your phone and Palm is also required
resets of the Palm unit are required. At the

outset, you are instructed to check on the
power situation of your Palm.

The Palm must have a lot of battery charge
left. since there is achance the Palm won't start
again if the upgrade is interrupted (it will have
no oper
atingsystem becausethepreviousversionwillbegone and unrecoverable and the
new instag incomplete).
The upgrade is a one-way aKair. There's no
going hack to the previous version once the
installation is performed.
Having said that, I' ve never failed to complete one of these upgrades myself
.
Performing an upgrade of the Palm OS issimilar to doing a flash upgrade of a computer
BIOS. Perhaps I' ve benefited fiom my experienc in that operation.
gbartralauluaa gt/ab ppomlau

On Feb. 1, Palm started to ship the Palm
Mobile Internet Kit, which is simply a CDROM containing software that lets a Palm
conner to the Internet through a wired or

infrared connection to a compatible mobile
phone or modem.
The good news is that the Kit contains the
and phone. Others will wait a few months to

see what the early experiences in Canada are. I
think the focuswill be on mat than~
The Pahn Mobile Internet Kit works with

all Palms fmm the III to the most recent. It is
of the other changes are of this magnitude.

Small, in other words.
You can download the OSupgrade fiom the
Palm Web site forUS$14.95,or choose to have
it shipped to you on CD-ROM for US$19.95
plus shipping and handling. Either way you
get the same file. The instrucuons provided
are explicit, and fairly easy to follow.
be perf
ormed exactly as described. Several
them to the Internet with their existing Palm
Palm OS 3.5 upgrade. The bad news is that the

kit costs US$39.95, plus shipping and handling.
Palm Og40 coming

At PalmSource 2000, held in December a few
miles away from the Palm HQ in SiTicon
Valley, the next version of the Pahn OS was
publiiy demonstrated. Called Palm OS 4.0, it

will include better support for wiriess communications, telephony, 16-bit colour, multitasking and multimedia. It is expected to be
rieased later this year, but it's hard to say
exactly when that will be.
I expected to receive a copy of the beta in
You may have a phone that is on the list, but

discover that your provider doesn't oKer data
support for that modeL A compatible cable to

and may be dl(Bult to 6nd. If you are one of
the fortunate few with a compatible phone
with an IR port, you won't need a cable at alL
Assuming you have compatible hardware,
late December, but several months later I am
still waiting. This is a major and very strategic

upgrade, which wig compete with RIM's
and you successfidly install the software, you
will be able to connect to your ISP via your

wireless phone to send and receive email, and
run Web-clipping applications. There are a
few hundred Web sites that support this.
A complete list, including many recognizable names, is available at hxp//wireless.
palm.nel/apps. A Web-cgpping application must
be d wntoadedand instalbd before bing userL
'Ihe top 10 downloads are: ThinAirMaiL
Shuburks Coke Store Locator, Manism-Wbsuu,
Fodor's, Amerian Airlines, GO Network's
Tianskuor to G(k PalmAnswer, IWIN, Etak
Traffic Touch, and iPopper. Web clipping has
been controversial since it was introduced on
the Palm VII but it is a good way to get useful
infounation atossa low-bandwidth ormsfion.
The only cost of connecting to the Internet
in this way is whatever your wireless provider
charges per minute The quality of overage
you will experience will be a function of your
wireless pmvider.
Early adopters will Sock to buy the Mobile
Blackberryoo the one hand, and the Pocket
PC devices Rom Casio, Compaq, and HP on

the other. Palm isn't likely to want to rush it
out the door. Don't wait for Palm OS4.0 if you

want to onnect to the Internet with your
Palm now.
gls zttzaay keyhorwl lank

The bestselling peripheral for the Pahn is the
Palm keyboard, whih is manufatured by a
small company called Think Outside. It works
as advertised, is easy to install, and increases
the value of a Palm tremendously.
Unfortunately, the same keyboard will not
work with all Palm modeb. The m100, III/VII
family, and the V family each require a diKerentkeyboard,since the connectorsarediKrent in each case.
Think Outside has pmduced a model of its
keyboard fiar the Iornada 540 family. It is marketed by Targus as the Stowaway Portable
Continuedon page 82
Internet Connection ICu, since it connects
D~dntyouk popI a
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"peep
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ill / S 111 0,
age Place"P
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74 APRIL 200r orz 00MPutza PAPERBCZnlrroN www. anradacampurw.orm
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Continuedfrow page 78
Keyboard for HP Jornada 540Series. It won't
work with Pocket PCs &om Casio or
Compaq, but it shouldn't be long before
Targushasmodeb of the keyboard that work
with all Pocket PCmodeb.
The Targus Pocket PC keyboard is the
Palm's solusslip
device?"Smiley suggested.
While we' re talking apples and oranges,
Warren Chaisatien, an analyst with IDC
Canada (hzp//wwwidcrs). suggests we toss in
some bananas,too.
"We're also seeing the emergence of other
samesizeand weight asthe Palmmodel, with

some important difFerences. It installs very
easily, requiring the user to run a single
setup.exe file from the included CD-ROM on
the desktop to which tbeJornada isconnected. With the Palm, the procedure is slightly
easier. involving thecopying of a single file.
Unfolding both keyboards is similar, but
connecti
ng the devices to each keyboard is
not. An additional step isrequired to prepare
form factors coming into play," Chaisatien

said. Motorola Inc. (imp//www
motorola.mm) and
Nokia Corp. (hzp//wwwnsls.mm) have "smart
cell phones" that arx an awful lot like Palms
and Pocket PCs.
And then there's that Canadian renegade,
Research InMotion LuL (RIM, lnp//nanna.trey).
This firm's wireless email device, the
BlackBerry, combines Palm's organizational
featureswith mobile connetivity.
the connector on the Targus unit,and each

time I tried it, it took longer to connect the
"Now all of a sudden we have RIM in the

middle with the best of both worlds,"
Jornada to thekeyboard than it did the Palm.

Thenumber,feel,andlocationofthekeysare
identical, although some of the special keys
Chaisatien said. "I think this rniddle road will
compared to the software juggernaut Bill

Gates built, has the upper handand it likely intends to keep it.
However, Microsoft hasa habit of sneaking
up on the competition. Witness its growing
market share in music players. By bundling
WindowsMedia Player with its operating system and making friendsleft, right and centre,
Microsoft decimated Real Networks Inc.'s
(hztr//wwsueatcom)dominant position.
The same goes for Microsofi's Internet
browser, Explorer. Whereas once Netscape

Communications Inc. (hnpy/rvmsae
tscspe.<om)
had the most popular access program,
Microsoft crept its way to becoming a force
Netscapecould not ignore.

Might Microsoft pull a similar slowone on
Palm? The analysts we talked to didn't seem
to think wr.
political agenda are few and far between.

"Consumersasa whole don't care. Justlook at
the salesof Micmsoft's products."
Smiley also notes a difference between
companies like Sony and computer maker
Compaqand its ilk Sonymight seea need for
the Pocket PC's superior functions but computer manufircturers have little reason to offer
extremeapps.They havelittleconsumer content to offer.
Nevertheless, Microsoft still has an advantage with the corporate crowd,Smiley added.
"If they' re committed to partnering with a
vendor, they' re likely to stay with them." Big

business doesn't change if it doesn't have to.
As for Palm's Iaggbtg U.S. sales in January,

it comes as a surprise to neither of the analysts quoted here. Both recognize this time of
year asvolatge for electronics makers.

Baker said Palm'ssalesnumbers were high
in December because people bought th
finn's waresasChristmas gffts.
As for Pocket PC's higher sales numbers
Inst month, Smiley figures this is when the
corporate world spends money on supplies
and infrastructure material handheld computers count assucha commodity.
have different functions, which is to be

expected given the different menu systems of
be the most interesting to watch."

But no matter how many players nip at
Palm's wrists these days, the company has a
while to reign before its market dominance is
the Jornadaand the Palm.
seriously threatened. IDC Canada estimates
"It's not the same kind of thing," Baker

said. "Microsoft only provides the operating
system, it doesn't sell the product. There'sno
way for Microsoft to infiuencethe pricing."
Smiley said, "I think there's a big distinction to be made here. In terms of the [desktop) operating systems... there has always
After a week of testing both ~

I 've
concluded that the Palm works better with its
keyboarrL in a mechanical sense, than the
Palm's penetration rate to be 75 to 80 percent
been a direct competition between Microsoft
in this country.
"We believe that this year, due to higher
and someoneelse.
"In this caseIYsup to the marketing efforts
Jornada does with the Targus keyboard. It
competition. Pabn's market share will erode

&om that number," Cbaisatien said.
What a change from the status quo this is.
of vendors like Compaq, HP, and Casioy

What about those of u s w h o b uy
"ABM" (anything but Microsoft)? DoesPalm
but applesand orangeslet alone bananasshouldn't be lumped together like this.
turbing, the Jornada doesn't alwaysconnect

properl
y in the"software"sense.
Usually Microsoft is on top, batting away
havean advantage with theseconsumers?
"Everybody wants to compare stuff that isn' t
In both cases, having one of these compact
this case Palm, a relatively small company
connects and disconnects more easily, and

feels more solid while connected. More dis-
competitors from its lofty position. But in
"Those people are likely to choosePalmy
But for Baker, the whole debate over

Microsofi and Palm is silly. Fruit may be fiuit.
exactly comparable."
Smiley said. However, consumers with a
CanadaCornpnrrxrom
keyboardsavailable in a briefcaseto beused

as needed adds tremendous value to the
PDA. Perhaps the complete mobile comput-
Handheld devices getting smarter, more popular, IDC reports
ing solution of the near future will consist of
aPDA, cellphone,and folding keyboard.

The Palm can be protected with a password.
Go to the main application screen, and
choose Security. Enter a password, then tap
on Lock Sr Turn Off. This wig turn off the

Palm, and requirethe password when it is
next turned on again.
The password needs to be entered in the

Security applet just oncebut if the Palm is
shut off without using the Lock gr Turn Off
command, there is nopassword protection.

This i s a n u nsatisfactory situation.
Password protection needs to be automatic.
I' ve assigned the Security applet to the

Calculator icon, since I rarely use that application. Whatever I'm doing on the Palm, I'm
a single tap from the Lock & Turn Off commanrk but I still turn it off sometimes with
the on/ofi' bunon.
All of the data on my Palm is backed up
each time I synchronize, so if it is lost or
stolen, no data is lost. Someone probably
could have access to my data, however.
In contrast, when you invoke password

pmtection (a 4-digit number) on aPocket PC
device, it is always in effect.
No matter how I turn off the Jornada, I'm
always forced to input my password when I
FRAMINGHAM,Mass.According to a new market forecast, demand for so-caUed "smart" ls

increasing at a rapid pace.The forecast hy I0C
(hsp//www.idr.com), a global market intelligence
company, predicts worldwide sales will leap
from 12.9 million units in 2000 to over 68.X
million hy 2004.
Personalcompanions,a stagery 10C defi
nes
as a step up from personal digital assistants

(PBAs),make op the bulk ofthe smarthandheld device market with 73 percent of worldwide shipments in 2000.
Smarthandhelds am devices that can he

expanded hy software dowaloads or the addition of hanlware.
KevinBurden,manager forIBCs smart hand-
held devices research program. said PBAsare

simpledevices that consist o? a contact manager aad a calendar. "A personal companion is
a pea-hated organizer. PBAs existed before
personal companions. Palm took these to
another level," Burden said."Yoo cannot put a
Palm device in the same category as an Apple
Newton.Some ofthe fuactionailty may he similar, hut personal companions evolved."
Burdensaid I0Cs forecastreportls based on
interviews with vendors about a variety of factors, including units shipped in the past,
trends,expectations and growth rate. He said
thecompany's optimism forthe space lsdue to
a changein the way smarthandheldsarebeing
nessusers.Microsoftdeviceshave an (operat-
purchased.
"Prior to 2000, the typical device user wasa
mobilebusiness person who spent 20 percent
or moreof his time away from hisdesk. That
personwould hay the device himself and use lt
for business and personal use. It came in
through the hack door."
In 2000, Burden observed a change in the
pro?il
e ofusers."Listyear,mora segments out-
ing system) that is mora like a desktop than a

haadheld, and more power?uL
BecauseMicrosoft has aa existing enterpri
se
relationship with many companies, Burden said
ithas a distinct advantage over Palm as more
corporate customers purchase smart handheids.
IBC said smart phones will he the fastestgrowingsegment ofthe smarthsndheld devices
market.Burden said smart phones have an
sidemobilebusinessbeganbuying smarthand-
evol
ved operating system and can download
heids,ladoding teenagers, soccer moms aad

othergroups," he said. "In 2001, smart handheldswilihe bought by corpomtions to he used
ss a business tooL They wiU he brought in
through the frontdoor, aot the hack door."
He said information technology (IT) departments will ha responsible for distributing them
to employees the way desktops are now.
"Companies will link their corporate databases
to smart haadhelds," Burden added.
Palm has been the dominant device manuFacturer ln this space since lt was created, said
garden,hut he foresees a chaUenge coming
from Microsoft.
"When Palm came out,they focused on the
simplicity of the device. Microsoff has seen the
applications.
"Smartphones can work o?Bine,they are not
dependenton networhed capability," he added.
"Regular mobile phones do very little o?Itinesome ofthem play games, hut that is it.Smart
phones ose applications that reside ln it."
Burdensaid a businessperson getting on an
successof Palm devicesand hss said,'We will

do that and a little more.' tticrosoR wanted its
PocketPC devices to he more attractive to husi-
airplane canying a smart phone could download a customerrelationship management

databaseinto the phone from the company's
computers.He can thea update profiles and
manipulat
e data wh il
e oa the plane because he
ls not using the telephone. "It is not illegaL
and when he ls back on the ground, he can
makea calland sync the data."
I00said 480,000 smart phones wereshipped
in 2080, aad the company predicts more than
23 million will be shipped hy 2004.
Newsbytes
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Wi r e d a n d W i r e l e s s On l i n e S e r v i c e s Wo r k Bs P l a y o n t h e We b
Testing ancI tweaking: the aftermath

Highspeed Internetreport pushesafew hotbuttons
hen we ran "Tweaking and testing
broadband"lau month, we expected

it to generate some reader rnponse
mniL for a couple of reasons. First, high-speed
Internet access is the curreut hot spotfor many
TCP readers. Second, there has bmn a /ot of
complainiug about what many users see as a
credibility chasm between what's being promised by t h e high-speed Internet senice
providers /ISPs) and what's being actually
delivered.
referto the type of sernce cable or DSL So,

Bell. Bell Canada, Sympatico, and HSE all
refer to DSL service. while Rogers, Shaw, or
OHome refer to cable access. In many areas of
Canada,DSL and cable Internet access are
delivered by different providers under different
names but are similar services.)
The Editor
Nose meosumnent tools

1
Il . a a
measurement tool I fo und '~

very usefulisc alled Ne(S(3(Live " . .
at http: //www.cnslogs.mm/.
I havecable, but decided to
test SympE(ico HSE10 seethe
Regedlt 101
software that Sympeticu provides (something manager I believe) that
Thanks to those who took the time to send in

these mmments.
really enjoythis.
Do you know any DSL psoviders that do
not usssof(were 1o make the connection?
name ofa service oritsproviderisoften usni to
~H
Just attempted 10 edit th e

registry asinstructed in your
article, but found no entry
didn't cover wss the annoying
requires users 10 log on every time. I didn' t
/Notes In thefollowing letters and mpli es, the
You'
re quite right about the AccessManager
being annoying. I eventually solved it by buying
a router that suppons PPPoE /point-to-point
protocol over Ethernetk so that it makes the
connection without running software on
the desktop.
Althoughthere are other DSL service
prov/der
e ag of the onesthatprovide residnttial Fute snvices in Ontario are reselkrs
of the Beg service,and require theAccess
Manager. You may hke m axn/dw some
AccessManager alternatives,
like WinPoET or RASPPFuE
C heck out t h e l i nks a t
http: //www.sympa(iccuse(s.o(g.
diff
erence. One thing you
rate folknv-up piece, with Maarten's replies.
loseph Choi, Toronto
includeitin my review. What' s mostinteresting

is watching ag three /DU Meter, NecRwgec,
and NetStatkive) at the sama time, since their
numbers don't always agree.
a c St ation
cslhd HKEY IOCAL MACHI?a

/system.What I did Bud wss an OHomc folder in software with no value set.Would you
mind commentingon this?
S(En Wade, Mississeugs,Ont.
Continued on page86
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24
I just read your article snd it
Yes,we received more than the usualamount

of mail What surprised us was the nature and
quality of theresponses.We hnlf Experted some
irate pot shotsfrom readers who did not agree
with Maanen Hei lbron's observations and conclusions. Instead we recri ved detailed and wellconsidered mmments and questions tofi(rther
the discussion. So, rather than chopping them
down totwo-sentencesound bitesfor our letters
column,we've decided to run tham as a sepa-
~g
MH: I agree with your remarks about AnalogX

and
the
Net Sta(Live ap p lication.
Lfnfortunately, I found it too late to
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10 Web sites foryoung kids

7. The OfNcfatBerenstain Beam WebSite If
your kids like the Bemnstdin Beds series of
itting at the computer and suddenly your
young'un happens by,wanting to play on

itwithyou?Ifyou am lookingforfunWeb
sites for kids io play with while you am by their
side, start dicking through some of the links
below for fun games, animations, colouring
books. activities, and more! (Noter the majority
of these sites mquim Rash 0, which is installed
in the most scent versions of Internet Explomr
and Netscape Narigator,or Flash 5, which is
available as a downloadable plug-in).
hooks, thN/U like this site. Here youqt Nnd a

cogecl
ion ofmazegames,cut-outpaperdolls
thatcan be printed and dressed up.samples
from the bools, quizzes, semen savers,and
videosfrom theBemnstainBearscartoonseri
es.
hiqrllwwwbwwmainbess mm
Gf/nch Wbo SID/eCbr/shins movie tie-in shdf, it
acconiing to reading level, and menhons
hasplenlyoffun,warpedgamesthatwouldhave
madethe good doctorproud.Planttws in the
lore/sSavetheTreesgame,playtheGreenEggs
whether or not a given site hasBitterns. It

alsoliststonsofsubjectcategori
es.
iapl/nm sile.bsrkeleyddu/Kidsoickl
and Ham Pktum Shamble, and mom. Teaches
shoul
dcheckouttheClassroom Funsection.
hgp//www.rasdomhoiuezonyseiusn1le
B.geussv(Ne Arether book-elated site, this

timebythewidely acknowledged masterofchildren's stories, Or. gauss. Besides Oe obggatofy
9. Kfdstiickf This is a search engine created

by librarians for kids. A good site for helping
withhemework,the search engine describes
each of the sites its index includes, lists them
NLAlfip TheISL'pgrlal Playgnnnd e Oeliberately

low on text, this highly graphical/sonic Web
site has plenty of stori
es, games, riddles,
jokes, links to similar sihs, as weUas sections
for teaches and parentsto help tdds get the
mostoutofthesita
lmp//www.d/y.cornLI
l.Berlt'sBestSitesforChildren The creates

ofthe popular Theodort.Tugboat eeri are the
hosts of an online directory of goodWebsites

aimedatchildren.Ithasa search featureand
a top-25 sites-list. Virtually aU of the other
sites mentioned in this list can befaund here.
hEpy/www.berifsbesf.com
2.TVO Kids Hosted by TV Ontario. thissite
Plenty of TV tie-ins, with activity cenhes
basedon shows, including educationalgames
likeThe Word Hunt and The Gmat Canadian
Chal
lenge,andtheIonaCrawlgrassSuper-Star
Sing Aiong. It also has an Aft WaU, a virtual
gallery that displays artwork sent in by kids.
hap://wwwIvo.org/Ivotids
3.PBS Kids Another TV-based Web site, it
encapsul
ates a number of sub-Web sites
e n
a~
has plenty of fun online activities for kids.
ersonal
A
p ack a g e
ersonal
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UP
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ANNi> ON-iiflO:
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Ot Call:
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devotedto Pcs many kidsshows,including

Ramey, Clifford the Big Red Oog, CaiUou,
Mister Rogergoboomafoo, and more.

Activities include colouring books, online
quizzes,and concentration games.
hup //www.pbs.org/tide
c
m w w
business
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business
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20 h mell Acccuhis
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UNLIMITEDDATATRANSFER
4. living Colour This fun educational site

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diiferent colours, how to use colour, and
more. A simple little site (although it requires
Rash)thatdoes aveg goodjob ofiUustrating basic concepts.

hup://www.cushnus.gov.au/colour
5.Cartoon Network. corn OK, this is not
exactl
y educational, but a lot of work has
been put into this site to make it fun.
Perhapsone ofthe more interesting features
is the weekly Web Premier Toons, which provides a mix of inventive flash animations.
ldp'
l/www.cericcnnehert.rom
5. Printable Alphabet Coloring Pages A simple little Web site featuring whimsical illustrations of eah letter of the alphabet using
an animal theme. A" is an apple-wielding
aNgator, "K" is a kangaroo handling a kite,
and"/ is a vulture playing a violin to a vase

fuUofviolate.You getthe idea:simple,fun
imagesthatcan beprintedoutand coloumd.
hapy/wffwbootschcom/keebocuwn
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Y ou r O N - ) l a c O N SINess T o o l
ww w ~
escc m THE IMPUTER

RIPER K EDRION APRIL 2001 $5
m ONLINE g C ONNECTED w
SlaaSagnmt ttunnhlng: am alhanaaS
(Microsoft Certiaed Professional]. I havehad

a bmadband connection since 1997. Back
then, Rogersprovided a steady40KBps [kilobytes per second), and if I bmwsed my network neighbourhood, I could seeasmany as
tnssthnwa
MHI That is conen,you do need yv add tke

entry yvunelf, it's not there by default. I'm
sorry if that wasn't clear in thesmyy. I recom-
Stlvboeaol'
60 other computers, some more protected

then others. I tried Sympatico in 1998, went
mend yhay you use the fallowing link awd

downloadDRTCP, which makes the whole
promysof adjusting the RWiw setting much
to Shaw, then back to Sympatico after being

disconnected byShawlate Imt year.
Your artide Ms to mention Web caching
servers and how they may affect download
spopds.Asyou mustknow, both Shaw/Rogers
and Sympatico usecaching serversto reduce
simphrf tap y/wwwdsifspcnscom/if pstidmphtml.
Anmbaanet 4 044 wny utsuubt

Great artide but the speeds are all one way-
down. What about up'. My problem is

uploading JPEG images to service folks for
yw
The latest in technology with

the most competitive Pricing
Intel, AMD, Cyrix CPU.
Retail Box g OEM
Top Quality Brand Name &
OEM Memory Modules
memory.
MAC, Notebook and Printers
~O
much slower than download, and seem to me
impossible to accurately measure the speed of

an Internet connection when caching servers
to be perhaps four times faster than my

56Kbps [kilobits per secondj modem, which
are being used.

I found cableconnections to be roughly
connects at about 44,000.

Also, what about the satellite hookup
two to three times faster than ADSL &om
BeB, and I do mostly ftp downloads. The

fastest speed I ever got was an Sp download
at 687KBps when I was on Shaw. I have not
seen anything faster than 140KBps on
Micron, Hitachi, Hyundai,

Mitsubishi, Infineon, IBM,
Toshiba, NEC etc.
Lifetime warranty on
Standard and Proprietory

Momery Modutes for PC,
Web pagesand Slee more quickly. It is near
of 750 KB. I know the upload spomls are
thmugh BegExpressVU?
RossEddie
Large Selection of Major

Brand Modules Including
the demand for real bandwidth and serve up
reprints. Typically I need to send 10 to 20 Slee
N+ 3-13520
(6 04)
71$-0$22
Crestvvood
Place
Richmond, S.C.
Canada VSV 262
salesotechone.ca
clmaposf mmoomouoo-summafo wom ma 2sw, pp mwlavou oloow uoooommmopfmlolomlmlmso so oowoooa olomfommo

ommmlooowolmoomfomlpwf osfooopcooommlmoohl
MHI I'm sony that I didn't include those

Sympatico.
details in the story. Using Bell's SympaticoHSE
Shaw limits you to a 5 GB per month "soft"
service,I yaw upload speedsup ye 1 ISKbps. For
download limit. That may sound like a lot,
Rogdn.I've seen about double that,Duy som e
however to some. it is nothing. Shaw disconpeople have reported even higlfer yhreughpur.
nected me for downloading 19 GB over a
The EvpydssVu High S peed Service three-day period. I left Shaw for Sympatico
(DiyecyPC) is only capable of 400Kbps who has nolimit (touch wood).
throughput on downioady, dnd the wpipad is
As for the silly commercials and marketvia a standard phone line. SomeUS. satellite
ing, anyone who knowsanything about netpydviddysare starting yo pmvide a fluter tweworking and how the Internet is designed
wayyayegild service, but that's nat yey available
knows that most connections are shared at
in Canada
some point, some are shared sooner then
others.
Speal and caching
Ashley Milne
I am a network consultant in ~
with
three years experience and an MCP
toluuaf.2vsl or apf. test Monthly Drawing

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< ONLI N E & C O N N ECTED m

MHI When Iwrite, I try todefer(be my espwiencesuf an end-mer would so tke details of
network topologies and configurarions aren't
really wi thin my scope. However, I wastrying
make sure that it wasn't down sll the time.
tofi
gureoutifthere were any caching ejkcts.
When I jirsrsfamng doing my rmts I wouM
pmblem, Dndgenerally the tech support line

is more knowledgeable than Rogers'.
repeat a down(cad jour or jive times in rupid

succession.
However,any of the five downloadsfrom a
sitemight be thefastestor s(owesr,and I coukl
not find any pattern with CmHomeor HSK
After about a month, I stopped looking j'or
cachingejjecvs.I did find thar CNBT'I highspeed test page (hnp//rfbsenncea.Inc(tom/hand
md(h/)iscmckrd.The second or laterrunsof the
reston itssire yields a chart that indicares you
Rave"infinite" band width
Thosearefastnumbers I(iaryou report.The
fastesttpHpme transfer (' ve seenis 34OKBps.
Thefmresr HSE was I l (KBps, buf Ikat wason
the Notte( modern. I' ve hoi( readers with
Akaiel modemsreport speedsup ro ISOKBps.
I checked with both RogerstgtHomr and
Bell's Symparico HSE, and neither have limits.
I weuM havethought Shaw wouk(justsend a
bill for the mitrausage.And I agree 5 CB is not
a lp(, and iscertainly lessthan I typically use.
Now, it's worse both ways than it used to

be. I often get ping times to the gateway of
2,000 to 3,000 ms (or two to three seconds)
snd this is worse than 2 56Kbps modem.
Shaw notified us that it isupgrading, but I'm
not holding my breath for any improvement.
Frankly, your decision to cancel ADSL at
your location (Onterio) is badly made, and I
would expect that as Rogers adds customers,
exchanged systems, but then it grew even

worse. Shaw helped me to fix up the DHCP
A ngl Hw ppoyguynddD
I' ve just reed the your artide and felt that I
should share my experiences with Rogers
CaHome on the West Coast. My negative
experiences and impressions of Rogers started et the day of installation. Their Technical
Support Agent was less knowledgeable than I
sm. He seemed to be lacking memory. He
had trouble remembering the hostnsme that
was assigned. Then be wss unable to get the
DHCP configuration working.
Initially, the service wnsmuch faster than
our 28.8Kbps modem, but I noticedthat the
service degraded as time went on, so I
thought that hardware performance is not
proportional to the number of customers.
Over time, I ssw more problems,like lost
connections. Iow speeds, and low bandwidth.
I rarely got) 00KB psthroughput and maihng
lists started sending probes to my email to
jiletransfe s.
Ofcourse ifrbarsraru tochange,I'llbecalling Bell again.
Maarten He((bren
maorten@hei(bren.com
Ceg Os!
COmPuter.
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EpeooStylusPhoto770 72lhtluhlpl $14$
leuc vil uieai cbiptmAiv nntbeilranl

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Problems?-
I'musingetaeckup on theInternetto back
MHI Thanksfor the kind words. Other (euer

writers agree that the AccessManager is the
sourceof much aggravation. I wonder why Bdl
doesn'
tprovide a non-AccessM anagerservice
ar apremium price?
That's an interesting observation rhnt I'd
forgottenthar with HSFofirn the finf page
is veryslow ro start, as if someinternal prmy
server haste be ininalisedf irs. Maybe another readerhas the enplanarionfor this.
artica
COMPUTERPLUS
up my system, so e fastupload is very veluable. On Sympetico I was getting maybe

)UKBps on the upload, whereas with Rogers
I can get around 34KBps.Although I try to
run my bskup services lt ofi' hours, the
fasteritcompletes tbe process,the better.
Finally, I find that Rogers is faster when
you enter a URL Wi t h DSL there wes e
delay. With Rogers, it's instantaneous. The
remote site might be busy, but there is sn
instantaneous response from the system tbnt
the URL has been activated.
Crest Srtide.
Kerry Dawson
MH: Iagree that expertusersare parr/

ca(ar(y
poorly served. In fact, I told the OtHome
installerthatI'd de it myself I p
(arly didn'rwant the OIHome browser insta((etL Luckily,
I already had a c
abledrop in my basement, so
al(ke neededto dowasinstall a s
plit rer and do
a line test.
eqiv
ualent r
Nonitors
II pltmdsNtbdbnehnpU
I bsd DSL for ) 0 months nnd then switched
to Rogers. I found Sympaticn to be less compStible with my notebook. Every time it
went into standby mode, the machine
uasbecL This wss due Io tbc AccessManager.
Switchingto Rogers eluni nSted this problem
for, es you note, there is no AccessManager.
your 3,000Kbps connection will go down to

at most 800Kbps. The fact that DSLtechnology requiresthe ISP to edd hardware for
every customer is comforting, becausehardware performance isin balance with the customer base.
Benton Lnm,Burnsby, B.C.
Thingswere good when Shawand Rogers
I' ve read about many mail disruptions, but

somekmv I'
ve been lucky and not seen any
interruptionsro my mail. As I say in the artide,
some usersreagy aregening kerr/b(eservice.
Although it's comforting thar Bell has ro
install hardware for each cuuomer, that cero bandwidth. In generrai nlyis nor
al, my Rogers(PHome service is rare(y slower
thanmy bestD SL performance,pamcu(arlyon
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rrmcanadacnmpuine.curn THE COMPUTERPAPER K EDITION APRIL 200I OS
lSspsh
vPAPER
Careers +Training
I T Ca r e e r Tr e n ds
Pr o d u c t i v i t y T i p s a n d T r i c k s
B o o k Re v i e w s
Tu t o r i a l s
PowerPoint 101:
Making your first presentation

t some point,
you' ve probaly bad to sit
a slideshowfor you: all you need

to do isselect the text and images
tbmugh a presenta-
you watit.
To create a presentation using
tion, likely by asales-
this wizard, choose t he
person or a trainer
AutoContent Wizard &om the
using a computer or
overheadtransparencies. This kind of
presentation is usual-
ly prepared using
software l i k e Mi crosoft P owerPoint.
PowerPoint is easy to useand helps you prepare material for display on overhead or
35mm slidepmjactors, or computer screens
(with or without a pmjection unit).
While useful in sales snd training environments, the range of possible usesfor prmentation software extends wel beyond the workplace. It can be used for presentations of
school or university projects, for creating a
photo album or slide show for a trmi)y
reunion or to display your work at trade or
eral't shows. In fact, anytime you need to show
a seriesof screensor images,presentation softwareoffersaquick and easysolution.

This month we'll learn how to create a simple presentation using PowerPoint 2000 and
publish it on paper or on theWeb.
Insigne lt shnple
The quickest and easiest way to begin a
PowerPoint prruentation is to use the program's AutoContent Wizard. This tool creates
ovn n t i n v
W
'
'
Introduction, and m ake these

changes to the text in the shde (you
can do dus on the slide or in the
Outline area):
dialogue that appearswhen you

open PowerPoint, and dick OK.
hlrmfnction
LeaningPnwununt
yonmll leamhnwtnteachynnrieg louse
The wizard will start, after which

you can make your customization choices. Click Presentation
type on the left of the dialogue,
then &om the choices on the
right, choose the General button
and dick Training.
If you get a message that the
template isn't
installml, load your PowerPoint
CD-ROM snd dick Yes to install
ic
To personalize thisgeneral layout

for our specigc norcls, dick on the
second slide, which will be the
Paw
e?porn
Whit urperien
ceshaveyen hadin lmming
newsnfluareinthepast?
Wasneasytn leam?
Howdnfynnteachynnml
Whatdnfynvlearn framthe mpenence?
a
m a rail cila
hy dragghgthem.
ge
Click Nmn to move to the

Presentation style options. from here you
line of the presentation.
choosethemethod you will use to makeyour
Alteylttg the bask garnet

You will now have the basics of a training
presentation so PowerPoint can set up the
page to theoptimal sizeand look (for the purposes of this tutoriaL choose Onscveen). Click
Next to move to tbe ~
opdons.
ln the Presen-tation title box on the screen,
type the tide for your ptesrmtation well call it
"Learn to use PowerPoint" then type
"Presented by <your name>" in the Footer box
type.Inane the checkbmas sdected,dick Next,
thea Hnidc PowerPoint will now ceate the out-
presentation. Down the left of the screen is the

presentation outline, which lists the slides
with the slide headings in bold and the contents in regular type. In the large area of the
screen is a view of the ament slide, which is
slide Number 1. You can dick any dide in the
Oudine list to view the slide on the screen.
Take a minute to click the various slides in the
presentation to see what they contain.
To indent the items below the last

major point, press the Tab key to
move them in one step
. Notice that
the bullet shape changes when you
do this to indicate the item is at a lower leveL
Notice too that. as you make changes in the
Outline area, these are regmzed in the shde

display on thescreen.
uhrahlngedth sucks
Let us assume you have only one topic in your
presentation so you won't need the slide
Number 7 in the list. To remove it, highlight all
the text that appears on this slide in the
Outline list and press Ddete.
Continuedon page 89
Linux/Windows co-existence
s we start winding down this Newbies
series, it's time to take stock You' ve
ome a long way since you Erst
worked up the
courage
to
o
grab a distribution CD set
and dive into

fascinating and
r ewar d i n g
world
of
Linus.
If
you' ve stuck
w ith i t th i s
long, you' re
pmbably ready
to purchase that big, shiny anitude button
that reads:"The box said 'RequiresWindows
it's hard to ignore entirely, especially if your

day job requires it. And, to be fair, there are
many Windows programs that outshine anything yet available for Linux. When your job
requires Microsoft OIEce (not a semi-compatible substitute), you need Ofsce. Likewise
for Lotus Notes dient, Visio, Quickgooks, or
any number of applications you share with
co-workers.
For most users, Linux/Windows coexistence isn't snoption,it's a necessity. You may
prefe
rusingLinux most ofthetime ,andhave
found many substitutes for Windows programs that not only work well but are free,
but there are still times when you may need
to run Windowsprograms.
The mostcommonapproach to this dilemma is the dassic dual-boot Linux/Windows
setup via LILO or another boot manager.

When you need Windows, you boot into
95 or better' SO I INSTALLED LINUX" (but-
Windows otherwise you stay booted in
ton available at htlp//wnwthintgeet.cnm). After

extended exposure to Linux, Windows
Linux, or vice-versa. This is workable if you

don't have toswitch toooften, but if you have
a frequent needfor both operating systems, it
becomes less and less interesting.
However, as uninteresting as Windows is,
quicklybecomes a pain in the,er,bootsector.
ae APRIL2001 ?HECQMP
U?Enfylpzn K EDITION wwnmnadacompvles.cem
There are two fundamental approaches to

simultaneous c oexistence: c ombining
Linux/Windows functionality on a single
computer, or running them on separate
machines.The appmacb you take depends on
whatresources you have available.and how

much you' re willing to spend.
Slngleunmpsttev sotallens
If you only have asingle computer available,
but it's a good one (modern. fast CPU, very
large drive, lots of memory), you're a candidate for one of the vinual hosting environments such as VMWare or WinsLin.
VMWare(fnfp//rmmvmmre corn) isan elegant

package that allows Linux and Windows to
run at the same time by creating virtual
ma dunes on one bore Those of you with long
memories may remember virtual DOS sys-
tems that worked preuy well in their day.

VMWare is s thin layer of software that sits
between the Intel architecture and the oper-
atingsystems layers, ' tualizing and managing all hardware resources. It providesaccess
to IDE andSCSI drives,CD-ROM drives, and
sound devices.All the operating systems
installed have accessto networking, dial-up,

and gie sharing. The main VMWare product,
called VMWare Workstation, can host combinations of Linux, freeBSD, and Windows (95,
98, NT. and 2000).
V M Ware all
ows you to add operating systems without repartitioning or multi-booting
and you can pop in and out of operating systems at will. VMWare Workstation lists for
US$299. There is a new addition to the
VMWare line, VMWare Express, that lists for
SUS79. VMWare Express allows Linux users
to run Windows 95/98 software, with full
access to hardware devices. such as modems,
scanners, printers, etc. It provides full net-
workingaccessand g)esharing to Windows

apps under Linux.
Evaluation downloads of both VMWare
Workstation and VMWam Express are available at the VMWare site.
WindLin Desktop 2.0 (hup://www.netra

vase.ce
rn) has been gaining in popularity and
is probably the reason why VMWare has
Conrinrred on page 92
u CAREERS & T R A I NI N G 0
To add a slide, place your cursor where you
want to insert the slide (for example, to create
a new slide Number 6, place your cursor to
the left of the heading for the current slide
Number 6), choose Insert, New Slide, then,

fmm the New Slide dialogue, choose the layout
for your new slide and dick OK.
Using the Outline view, give this new slide

the title "How to lmrn" and add the following
three points on the left of the screen (pressing
Tab before each point so the text does not

become a new slide title):
Read
prsdite
Takenotes
functional slide show without the PowerPoint
and Go compressesthe fdes you need as well
your presentat
ion can be viewed by anyone
menus and toolbars clunering the screen.
as the a PowerF oint viewer in case the computer you'E be using doesn't have PowerPoint
(or has an older version) installmL
Also, dick the checkborres to take any linked
Siss and True Type fonts because it is unlikely
all there will be on tbe other computer.
anywher~
To make it easier to Snd and run this show,

create an icon for it on your PC desktop. To do
this, rigbtWck an empty space on your desktop and choose New, then Shortcut.
Choose Browse, locate your Sie, and choose
Next. Give the shortcut a name and choose
the Erst diskette into the computer and run
Now you can run the presentation by dicking the icon. If you need to make your presentation on another computer at another krcation, mu dw Packand Go Wumd to comprrss E
Choose File, Pack and Go, then step
through the options the wizard ogers. Pack
the Sle pngsetup.exe to install your presenta-
To add a dip art image to this slide, doubledick the image holder on the far right of the
screen to open the Clip Art Gallery.
pen and paper, dick it, and choose Insert Qip.

Now siz
etheim ageasrequhed forthepage.
be put to a variety of uses at wmk and at home.0
You can also makeyour presentation on the

Web, in which case choose File, then the Save
As Web Page option. You' ll need to have a Web
HelenBradley (hdentBhetenbradleymm) spsosltrrs in
site to upload your Sle onto. When uploaded,
s number ol publimtioni in Australis. theUtk, snd gte U.S.
urgingtom(urn tutmisls. Hsrcolumruappearmgulsrly in
Tra i nin(y
icrosoft Training in To(t()nl
I D
You canalso change the order of slides by
You will Snd that P'owerPoint is one of the
easier programs to learn and to use and it can
tion onto the target computer.
Oracle
To search I'or a suitable image, type the

word notepads" mto the Search For Qips
area and press Enter. Now sdect an image of a
tion, taking a Pack and Go version of your

presentation and uploading a second version
to the Web will ensure you have abackup.
Later, when you reach your destination, put
Finish.
lo ng as they have an Internet
mnnection and browser.

In Stet, if you' re presenting in another loca-
odecting View, then Slide Sorter. Hereyou' ll

see your slides as aseries of small thumbnail
imagex You can use this view to reorder the
slides.
Simply dick and drag a slide with your
mouse Som one position to another in your
slide show. When you are Snished, choose
View, then Normal to return to your slide
show.
If you want a differmt look for your shde,
choose Ponnat, Slide Color Scheme, then

seict from the preset mlour schemes or create
)our mvn using thechoiceson the Cusnmatab.

Another option is to apply a diferent format entirely by choosing Format, Apply
Design Template, then selecting one of the
listed desi(pro to apply to your presentation.

After applying a Design temp)ate you can
revisit the Format, Slide Color Scheme
options for that particular template and

change the mlours. As you can see, there are
hundreds of possible combinations of designs
and colour schemes.
TSmtdngFntsr shorn
Once you have completed your slide show,
save it using File, then Save.You can seehow

it looks by choosing Slide Show, then View
Show. Press Enter or dick your mouse to
move fmm one slide to the nexz
.
.
when you select the next slide.
When you' re ready, you can make yow

presentation &om your own computer as you
did when you were testing how the slide show

lookrnL This is suitable for viewing by one or
aname for your Sie, and chooseSave.

You can now run the Sle at any time by
locating and double-dicking the .pps Sle in

Windows Explorer. It will run as a fully
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To saveit for display on your computer,

hst bm, select PowerPoint Show ('.pps), type
two people, but )ouE need to plug your computw into apm)actor if you have abigger crowd.
chooseFile,SaveAs,and in theSaveAsType
you make are temporary and will disappear
pl a ntation senings such as the pen colour,
Escape key.
Later, when the dide show is running you
can change the mouse pointer to a pen (by
selecting the menu in the bottom left of the
screen) and use it to annotate and draw on the
slides as you talk to your audience. The notes
Before you save your show, Sne tune the

screensize,and theshdesyou want to view by
selecting Slide Show, then Set Up Show.
In addition to pecilying screen size, etc.,
you can set the slide show to loop indegnitely. Youcanstop the slide show by pnusing the
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QWIS'S
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Net i ROTech
ologyLtd
Creating and using rollover

graphics
feature used on manyWeb sites is the
rollover graphic, which appears to
ange asyou passyour mouseover it.
The idea behind this is to let tbe user know
that the graphic isalsoa link, either to another Web pageor to launch an application (like
a movie). Many sites that have graphicany
based navigation bars frequently usethis relatively simple dfect, which is accomplished
by mixing JavaScript with a couple of graphic images.While the code may look complicatml to the Javascript newbie, it is actually
very simple to understand once its basicconcepts areexplained.
Ctonsng tbe sossuorsmlddz

ln order to dfsp)ay the effect, youqf needtwo
m
umph(ca: one to indicate the "normal" state,
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that utiTizes layers, ensure that the yellow text
is the exact font size and is placed in exactly

the same spot as its white counterpart. Even a
pixel or two out of place will make the

ronover effect look sloppy. Having said that,
you can also strive for duferent effect,per-
and a second to be disp)eyedwhen the user's

mouse paws over it. Let's assume you are
creating a tab display for a navigation menu,
and that this tab contains a simple, descriptive word like "storm"Int's assume the text is
white and the backgmund dark blue. To display the ronover effert, youll need to either
change the colour of the background, the
tmn, or both. For manyWebmasters, the simplest opdon is to change the colour of the
text. made easy by graphics pmgrams that
utnize layers (such as Adobe Photoshop),
which keep the text in place while enabling
you to changeonly its cofow.
If you are not using a graphics program
haps replacing the word "store" with a graph
ic of a shopping cart, or making the ronover

font a sue or two larger than the original,
highlighting the text, adding a drop-shadow
or some other, similar effect. Whatever you
end up doing, makesureyou keepthe display
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effect consistent with any other ronover tabs
WW
W.net roteChnolo .Com
I
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(across from The BnyCmMetrotown, Klnsaway d2 Nelson)
you may have. Also, keep in ndnd that you

want the ronover graphic to disp)ay quickly,
anda graphic with fewer coloursloadsfaster
(because the me will be smaller). If your
graphic tabeslonger than a nacdon of a second to load on most users' screens, the
ronover effect may be lost on the user or
even worse, look "broken."
Once you aresatisnedwith the two graphics you have made, name them something
simple like "store white.gif" and "store yellow gif" (no quotes) in order to easily distinguish between them. Now you are ready to
add the Javascript code that creates tbe
rollover effect between the twographics.
The JavaScript that pmduces the rollover
effect is a relatively simple routine that consists of two inain parts: one resides in the
header of the page and stores the ronover

image in memory, and the other in body of
the document, producing the intended effmx
when a user'smousepassesover it.
Here's the code that stores the rollover
image:
hfmlo
tilleosnffsvar~
ctcript language=fmaSofprn
if (dscurnentimases)(varrune uhhwouwfmatee.
store whtesrc='snre~lnwgil',)
</head>
Here we have set up an array for images
contained within the object called documentimagom
. Into this we add a variable that
checks to seewhether or not store whiteware
is beingcalled. If not, nothing happens.nut if
it is, then the imagestore yenow.gff is passed
along to the browser.
When and where that image is displayed
depends on the code contained within the
body ofthe Web page.Her e'swhat that code
looks like:
cbody>
cahref= sunnlnnl nnunusefhnm if
(document.images)dncumentstore whifewcLesfure yafes)
hwdff';* nnuouse012='if (document.imag
dnmmentstme whifesrcLettnce whhetff;"ncimt
nc= store white tif' name= stare white' bnrdu=fyocfa>
q1hunt>
Continued on page 9l
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OO APRIL2001 Mr COMPUIRRPAPER K BRRON
mmmm~curn
C A REERS g
TRAI NING w
Discover Your Future in IT
There are a number of things going on

with this code, and while it may look compli-
cated, it is actuagypretty simple.

There are two "regular" HTML tagsbeing
used here: an <g>(anchor) tag and an <irxgx
Day 4 Epeaiag Diplofaa Ppogpafas

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cnc IF?reflcxdtk m yewcanud)mrpour?el?did? mflt peurdsctubfr uudcuruuuursn nally lnuutheir burixmr.
d gccduduom'cnxsum cur?Pi)end ccppoirandamxfng. Bitb our mscncbfcpn'rsf ndncnfcm fbrtifdccpncai, aud
nsgc cfccmflcd andufyumvdfytuuyum ycuff lncw whydbusdclgmumiccffcdvufucin murnkumcn.
(image) tag. The image tag contains the

name store white, which matches the name
of the variable stored in the header of the
page.This identigeswhere the rollover image

is to bedisplayed.
The IavaScript code in theanchor tagdoes
most of theactual work in Capping the existing imagewith the mllover image, then flipping it back again if the user's mouse is
scmgud away from the oriynal tab image.
As its name implies, onMouseOver is activated the moment the user passesthe mouse
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Win4Lin is amore scaled-down product that,

Bke VMWare Exprene allows you to run
Windows 95/98 products in Linux. Among
the Windows products hated under its support page are Microsoft OfRce, Intuit
Quicken, Lotus SmartSuite, Adobe
Photoshop, Intuit Turbo Tax, Microsoft
Internet Explorer, Palm Deskmp, Netscape
Navigator, and Winamp.

Win4Lin allows Windows programs to
share hardware resourceswith Linux, induding printers, network cards, modems, and
sound systems. Win4Lin has been designed
to make recovery of Windows applications
easy. There is a protection layer whosejob it
is to prevent badly behaved Windows applications hom crashingthe entire system.
There is an evaluation download of
Win4Lin available at the Netraverse site.
Win4Lin lists at US$89.99 and is sometimes
available on sale for US$50.

The granddaddy of the "run Windows
u nder Linux" p roducts i s WI N E
(iep//nnnninekenls). WINE is also the least
reliable. It is an open-source project that has
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API 4yer that lets Windowsapplications run
via underlying X Window calls. It's a noble
tiagy work and many more do not work at
Tricem
alL Still the price is rightit's free.

The main downsides to products such as
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VMWare and WmdLID are the resourcing
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demands of ' tualising.

For it to work smoothly and with anything
like native speed, you need a fast CPU and
plenty of memory. Both VMWare and

Wm4Lin support SMP and can benegthom
dual pmcessors. If you have dw pmcesdng
poweranda bit ofcash,drey meeha tnt ~
sgufaptspeempuear~
A more common scenario is thiv. you purchase a new computer for yourself or the
family, which often mmeswith the 4test and
greatest version of Windows. The older
machine getsrecyded into a Linux beanNow

you have two mmputer systems and some
issum with spaceand locationnot to mention how to share monitors, keyboards, etc.
Above ag, it's often inconvenient to move
&om one computer to the other unless
they' reside by side.

If the Linux boxis mainly used as a server,
and you don't need X Window, or don't need
it very often, then it's easy to run the Linux
box headless(without monitor), hook everything up to your home network, and simply
telnet in to Linux hom your Windows workstation to administer the system.
Telnet command-lineaccess is one of the

oldest and most reliable ways of mnotely
using a Unix or Linuxsystem

. Command-line
setups work very wdl on 386 and 486 units
left behind by Windows, making it possible
for you to recyde old computers that would
otherwise bedestined for landglL
But if yow Linux box is aPentium chasor
higher unit, you could be enjoying the X
Window envimnment. Fortunately, there are
ways to accmsboth your Linux and Windows
computers fmm a single gmphicst console,

allowing you to do agyour work in oneplace.
The thing that makes X Window soversatile is that, unlike Microsoft Windows, X is a
egest/salver architecture. Simply statetL you
can run Linux programs on one machine,

Gmiiuued onpage93
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and controland view theresultson another.
'Ihe pmblem is that X is not native to
Micmsoft operating systems,soyou must obtain
a X Wmdow package for that envimnment if
you want to work in a scenario whereyou do

aa your work from your Windowsworkstation. Two of the most popular conunercial
high-end X Window products for Windows
are Redaction-X and Hummingbird Exceed.

Both are very solid but neither is cheap. With
one of theseproducts installed. you can telnet

to your Linux box, set the display for remote,
and launch programs that appear on your

Windowscomputer.
Let's say your home network is based on
192.168.1.0-255 and yow Windowsmachine
is 192.168.1.5. Tobeam an X program to your
Windowsdesktop from Linux (assuming you
have Reaection-X or Exceed running) your
telnet session will look something like this:
SDISPIAYm192.168,1clLO;mpnnDISPlAY
S shutsmydnciit 8
that is about as versatile as a pmduct an get.

You can use it as a connector between Linux
and Windows, Linux an d M acintosh,
Windows and Windows, Windows and
64WPAPE
Macintosh, or anycombination of these.

VNC is something of a cross between X
Window remote sessions and PCAnywhere.
There is a dient (viewer) version available for
Linux, Windows and Macintosh, and server
Subscribe to
versionsavailable for Linux and Windows.

If you' restill mainly a Windowsuser who
CiimpiiteiPAPER
dips into Linux fmm time to time, you can

set up the server on Linux and the dicot on
Windows and view X sessions on your

W indowsdesktop. Conversely,ifyou prefer
working in Linux in GNOME, KDE, or your
favourite X Window manager and only need
NOWI ~
limitod accessto Windows programs, you can

put the server on Windows and use the Linux
viewer to run Windows programs in X.
There are even Java components for VNC
that allow you to run a viewer in a browser as
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Voila, Emacswill suddenly appear on your

Windows box under full mouse and keyboard cnntml of Windows. Some products
work very wdl this way and others are a little
problematic. Netscape, Emacs and vi are Sne
but products like the GIMP don't work as
well acmss an X network to Windows.
There are some lessexpensive X Window

packagesavailable for Windows but in terms
of feanwesand reliability, they lagbehind the
industry leaders.
unc
One of the hidden treasures of the opensource world is a product &om AT&T Labs
L.K. that has been released under the GPL
Called VNC (Virtual Network Computing),
it's a totally I'ree solution to computer sharing
VNC offers a few other advantages over X
Window packages on Windows. You can

dose aVNC session and pick it up later right
where you left olE If you havemore than two
computers on your network, you can dose a
session on one computer and pick it up on
another. I' ve become so fond of this product
that I run a VNC server on every system in
the house.
Of course, as they say on the internet,
YMMV (your mileagemay vary). One of the

downsides of remote sessioning is that you
experience some lag in display and responsiveness. But if you have a distributed network in your house and don't want to put
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Using Core( WordPerfed: 8

of your cursor whenever a document is saved so
youcan returnthere when you reopen it.To set
thisoption,choose Tools,Bookmark,then select
theSetQuicknark On file Save button.Ifyou
Unvagepes usllh plstusou

You can't add an image to a WordPerfect envelope if you create it using the Format Envelope
opti
ons,but you can if you mate your own
choosethe Go To Quickmark On Rte Open checkbox,you wiU automaticatly be taken to where
envelopedocument.To do this,start with a new
you were when you lastsaved the file whenyou
dacumentandchoose Format,Page,PageSetup,
nextopen it. If you don't choose this option,

CTRL + Q will take you there.
then selectthe Size tab. Choose your envelope

sizefrom the list orselectNew to meate a custom size choose Apply and OK. Select Insert,
Wont Count S ReetLRNNY
thenGraphicsto add agraphictoyourenvelope.

You can add your return address by selecting
Geta quick count ofthe wordsin a document by

choosing File, Properties, then select t he
Information tab. Included in this dialogue is the
totalnumber of words in the document as well
Insert, then Text Box. Drag the Text Box into

posit
ion, type your addess, size the text box,
then,with the Text box selected, ri
ght-dick it
and choose Border//Fill, choose the tap left
as the aveege word tength,aveege number of

won}a in a sentence. and the length of the
longestsentence.These settings give you some
idea of how readableyour document is. For a
option (i.e. no border), then click OK. You can

now printyourenvelope asyou wouldany other
document with its graphic.
more complete analysis, select Tools,
Bhsgnh to Nt
Grammatik, select the Options button, and

choose Analysis, ReadabiTity, or Basic Counts.
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it to Nt on one ar any number of pages by
choosingFormat,then Make It Fit.This dialogue
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e

Canada'S COmP uter 1nfarma tiOn SOurCe

I Trcccr ccrc pcbl(cellI

B.C. EDITION (LOWER MAINLAND) APRIL 2001 VOLUME 14 NO. 04

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sunl ess enmhsehfisteutndmnusem

A Trader con publication

Cardada S COmPuter In fOrma t i On SOurCe

8 From the Editor

75 The Palm update:Pabn 05 and desktop enhancements

49 IBM opensVancouver,Toronto innovation centres

20 Collaboration and the Net

90 Weavingyour own Web site

84 Testing and boeaking:the aftermath

85 10 Web sitesforyoung kids

67 Muddled layout unlikely to lure Windowsaddicts

Cwer steer. IMdng theWeh

94 Quick Tips: Using Corel WordPerfect 8

68 Bringing small business to the table

68 Serving groupware in small portions

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.corn/.net/.org $20 per year

100 Adverlising Index