NLRB Decision On MSEA vs. COSA

NOTICE: This opinion is subject to formal revision before publication in the
bound volumes of NLRB decisions. Readers are requested to notify the Executive Secretary, National Labor Relations Board, Washington, D.C.
20570, of any typographical or other formal errors so that corrections can
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Michigan State Employees Association d/b/a American Federation of State County 5 MI Loc Michigan State Employees Association, AFLCIO and
Central Office Staff Association. Cases 07CA
053541, 07CA060319, 07CA060320, 07CA
065560, 07CA065681, 07CA069475, 07CA
079382, and 07CA081500
August 4, 2016
DECISION AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS MISCIMARRA
AND H IROZAWA
On March 27, 2013, Administrative Law Judge
Keltner W. Locke issued the attached decision. The Respondent and the General Counsel filed exceptions, supporting briefs,1 and answering briefs; the General Counsel also filed a reply brief.2
1
On June 7, 2013, the Board granted the General Counsels motion
to strike an attachment to the Respondents brief.
2
On April 3, 2014, the Respondent filed a motion to reopen the record and a supporting brief, with several attachments, including an attachment that the Board had previously struck. In the motion, the Respondent requests that the Board vacate the judges decision and reopen
the record to afford it an opportunity to submit further evidence relating
to the credibility of witness Benny Poole, who testified at the hearing in
the instant matter on August 31, 2012. The General Counsel filed an
opposition. We deny the motion for the following reasons. First, the
Boards long-established policy is that it will not reopen a record so
that a party may attack a judges credibility resolutions. See Alta
Bates Summit Medical Center, 357 NLRB 259, 260 (2011), and cases
cited therein, enf. denied on other grounds 687 F.3d 424 (D.C. Cir.
2012). See also Labor Ready, Inc., 330 NLRB 1024, 1025 (2000)
(motion for reconsideration denied to the extent it was an attack on
credibility determinations where party sought to introduce new evidence that a key witness lied at the hearing). Unlike the present case, in
each of the cases cited by the dissent, the Board was faced with evidence that a witness lied about a material fact, i.e., a fact that establishes or refutes an essential element of an unfair labor practice or a defense. Thus, in Southdown Care Center, 308 NLRB 225, 225226
(1992), a witness provided the General Counsel with an affidavit recanting her testimony in the unfair labor practice hearing that characterized a group of employees (who were later disciplined for their conduct) as engaging in loud, disruptive, and frightening conduct and
blocking her wheelchair. In Inland Container Corp., 273 NLRB 1856,
1857 (1985), the witness testified at the unfair labor practice hearing
that the successor employer, which allegedly refused to hire union
applicants, used three innocuous criteria in hiring; in answering interrogatories in a federal proceeding, however, it added a fourth criterion:
that applicants be willing to work in nonunion workplace. In Lincoln
Center for the Performing Arts, Inc., 340 NLRB 1100, 1118 (2003),
calendars and weekly reports obtained through discovery in a separate
proceeding could have belied a witness testimony at the unfair labor
practice hearing that the employer called police to have union
leafletters arrested. Here, by contrast, the Respondent seeks to intro-
364 NLRB No. 65
The National Labor Relations Board has delegated its

authority in this proceeding to a three-member panel.
duce evidence of perjury that does not refute a material fact, but rather
goes to possible bias, and therefore, to the judges credibility determinations. Second, the new evidence does not compel a different result.
The judges finding of unlawful motive does not rely solely on Pooles
testimony; he cited ample additional evidence. Third and finally, the
motion was untimely. Sec. 102.48(d)(2) of the Boards Rules and
Regulations states that a motion to reopen must be filed promptly on
discovery of such evidence. The Respondent asserts that it discovered
the new evidence on January 20, 2014, while taking depositions in a
state court proceeding concerning employee Audrey Johnsons discharge. The Respondent obtained related documents on January 29 and
on March 14, 2014. Yet, it waited until April 3 to file the motion. The
Respondent did not promptly file the motion upon discovery of the new
evidence, and it proffers no explanation for its failure to do so. See
Precoat Metals, 341 NLRB 1137, 1137 fn. 1 (2004).
Member Miscimarra would grant the Respondents motion to reopen
the record to permit the Respondent to introduce evidence bearing on
the credibility and potential bias of witness Benny Poole, and he would
remand the case to the judge to reevaluate Pooles credibility and neutrality in light of this new evidence and to reconsider all unfair labor
practice findings the judge reached in reliance on Pooles testimony.
Attached as an exhibit to the Respondents brief in support of its motion is a transcript of Pooles deposition testimony in a state court action brought by Audrey Johnson, formerly an officer of the Charging
Party Union and an alleged discriminatee in this case. The proffered
deposition testimony postdates Pooles testimony in the instant unfair
labor practice proceeding. If received and credited, Pooles deposition
testimony would establish that Poole testified falsely in the unfair labor
practice hearing. Specifically, Pooles deposition testimony, if received
and credited, would show that Poole testified falsely concerning his
residential address. In addition, Pooles deposition testimony together
with other exhibits attached to the Respondents brief (but not the exhibit the Board previously struck) would establish that Poole and Johnson were living at the same address at the time of the unfair labor practice hearing. The Board has reopened the record and remanded to the
administrative law judge where it appears that a witness may have
perjured him- or herself. See Lincoln Center for the Performing Arts,
340 NLRB 1100, 1118 (2003); Southdown Care Center, 308 NLRB
225, 225226 (1992); Inland Container Corp., 273 NLRB 1856, 1857
(1985) (Although newly discovered evidence, the effect of which is
merely to discredit, contradict or impeach a witness does not warrant
reopening the record, [n]o tribunal can disregard allegations of perjury.). Consistent with these precedents, Member Miscimarra believes
the record should be reopened to receive this evidence and the judge
should reconsider any of his findings that relied on Pooles testimony.
He also believes the majority understates the significance of Pooles
testimony. Poole testified that the Respondents president, Kenneth
Moore, said to Poole, You have to help me get COSAi.e., the
Charging Party Union. The judge credited Pooles testimony, and this
testimony was the basis of the judges finding that animus against the
Charging Party Union was a motivating factor in several adverse employment actions found by the judge to have violated Sec. 8(a)(3).
Unless the judge credited Pooles testimony, those findings could not
be supported. Moreover, unlike his colleagues, Member Miscimarra
would find the Respondents April 3, 2014 motion to reopen timely.
He believes the Respondent reasonably waited to submit its motion
until it had obtained everything it wishes to introduce into the reopened
record, and the documents the Respondent seeks to introduce include
an official record of the State of Michigan dated March 21, 2014just
2 weeks before the date the motion to reopen was filed.
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
The Board has considered the decision and the record

in light of the exceptions and briefs and has decided to
affirm the judges rulings, findings,3 and conclusions as
modified and supplemented below and to adopt the recommended Order as modified and set forth in full below.4
We affirm the judges findings that the Respondent violated Section 8(a)(3) and (1) of the Act by placing employee Audrey Johnson on administrative leave and discharging her5 and violated Section 8(a)(1) of the Act by
3
The Respondent has excepted to some of the judges credibility

findings. The Boards established policy is not to overrule an administrative law judges credibility resolutions unless the clear preponderance of all the relevant evidence convinces us that they are incorrect.
Standard Dry Wall Products, 91 NLRB 544 (1950), enfd. 188 F.2d 362
(3d Cir. 1951). We have carefully examined the record and find no
basis for reversing the findings.
There are no exceptions to the judges dismissal of allegations that
the Respondent violated Sec. 8(a)(3) and (4) by isolating COSA officers or to the judges findings that MSEA violated Sec. 8(a)(5) by failing
to provide information that COSA requested regarding Fidencio Gonzales work and his temporary hire, incoming mail, and the duties of
MSEAs officers.
4
In accordance with our decision in AdvoServ of New Jersey, Inc.,
363 NLRB No. 143 (2016), we shall modify the judges recommended
tax compensation and Social Security reporting remedy. We shall
modify the judges recommended Order and substitute a new notice to
reflect this remedial change. We shall modify the recommended Order
and notice to conform to our decision in Durham School Services, 360
NLRB No. 85 (2014), and to the Boards customary language. Makewhole relief for employees who suffered cessation of employment (or,
in the case of employees Mary Groves and Clyde Manning, inability to
resume employment) as a result of the Respondents unfair labor practices shall be computed in accordance with F. W. Woolworth Co., 90
NLRB 289 (1950), with interest at the rate prescribed in New Horizons,
283 NLRB 1173 (1987), compounded daily as prescribed in Kentucky
River Medical Center, 356 NLRB 6 (2010). Backpay for employees
who suffered economic loss but no cessation of employment as a result
of the Respondents unfair labor practices shall be computed in accordance with Ogle Protection Service, Inc., 183 NLRB 682 (1970), enfd.
444 F.2d 502 (6th Cir. 1971), with interest at the rate prescribed in New
Horizons, supra, compounded daily as prescribed in Kentucky River
Medical Center, supra.
In the complaint, the General Counsel requests, and the judges recommended Order directs, that Johnson and Nancy Durner be reimbursed for any out-of-pocket expenses incurred while searching for
interim employment. Because the relief sought would involve a change
in Board law, we believe that the appropriateness of this proposed
remedy should be resolved after a full briefing by the affected parties,
and there has been no such briefing in this case. Accordingly, we decline to order this relief at this time. See, e.g., Ishikawa Gasket America, Inc., 337 NLRB 175, 176 (2001), enfd. 354 F.3d 534 (6th Cir.
2004), and cases cited therein.
5
Member Miscimarra does not pass on the 8(a)(3) suspension and
discharge allegations regarding Johnson. In finding that animus against
the Charging Party Union was a motivating factor in Johnsons suspension and discharge, the judge squarely relied on the testimony of Benny
Poole. In light of proffered evidence calling Pooles credibility into
question, Member Miscimarra would grant the Respondents motion to
reopen the record and would remand the instant case to the judge. See
requiring her to complete an investigatory questionnaire

that prohibited her from discussing its contents under
threat of discharge.6 We also affirm the judges finding
that the Respondent violated Section 8(a)(3) and (1) by
suspending and discharging employee Nancy Durner,
terminating the recall rights of employee Mary Groves,
and delaying employee Clyde Mannings return to work.7
In addition, we affirm the judges finding that the Respondent violated Section 8(a)(5) and (1) by repeatedly
refusing to provide relevant information that the Union
requested and unreasonably delaying in providing other
requested information, unilaterally implementing work
rules, unilaterally ceasing to provide cell phones and cell
phone subsidies to unit employees, unilaterally removing
supra fn. 2. Accordingly, he would leave the legality of Johnsons
suspension and termination for the judge to address on remand.
6
In finding that the Respondent required Johnson to complete a
questionnaire that unlawfully prohibited disclosure of its contents to
other employees, we do not rely on Banner Estrella Medical Center,
358 NLRB 809 (2012), cited by the judge, which was issued when the
Board lacked a quorum. Instead, we rely on the Boards subsequent
decision in Banner Estrella, reported at 362 NLRB No. 137 (2015).
For the following reasons, Member Miscimarra concurs in finding that
the Respondent violated Sec. 8(a)(1) when it required Johnson to complete the investigatory questionnaire. On the one hand, the questionnaire, which concerned Johnsons use of an MSEA credit card, required
Johnson, on pain of discharge, to keep the contents of the questionnaire
confidential, a requirement that had a substantial impact on the exercise
of Sec. 7 rights. On the other hand, testimony regarding the business
ends served by the confidentiality requirementMSEA President
Moores testimony that it was necessary to protect the integrity of the
investigationlacked particularity and was unsupported by other
evidence. Balancing the respective rights and interests, Member
Miscimarra finds that the Respondent has not established an interest
justifying its nondisclosure requirement that outweighs the impact of
that requirement on the exercise of Sec. 7 rights. See Banner Estrella
Medical Center, 362 NLRB No. 137, slip op. at 721 (2015) (Member
Miscimarra, dissenting in part).
7
We reject the Respondents argument that because Groves put her
house up for sale and was contemplating moving to Arizona, she was
not genuinely interested in the Respondents recall offer. At the time
Groves responded affirmatively to the recall offer, those were contingency plans, not irreversible decisions. She had been laid off for 16
months and turned down another offer of employment on the same day
she responded to the recall offer. Member Miscimarra does not pass on
the allegations regarding Groves and Manning. Again, in finding that
the Respondent unlawfully terminated Groves recall rights and unlawfully delayed Mannings return to work, the judge squarely relied on
Pooles testimony to link the employees protected activities to the
Respondents adverse actions. In light of proffered evidence calling
Pooles credibility into question, Member Miscimarra would grant the
Respondents motion to reopen the record and would remand the instant case to the judge. See supra fn. 2. Accordingly, he would leave
the Sec. 8(a)(3) allegations regarding Respondents treatment of Groves
and Manning for the judge to address on remand.
The judge dismissed allegations that the suspension and discharge of
Durner and Johnson, the termination of Grovess recall rights, and the
delayed return of Manning also violated Sec. 8(a)(4). There are no
exceptions to those dismissals.
MICHIGAN STATE EMPLOYEES ASSOCIATION D/B/A AMERICAN FEDERATION OF STATE COUNTY 5 MI LOC
MICHIGAN STATE EMPLOYEES ASSN., AFLCIO
prearbitration settlement work,8 and failing to bargain in

good faith with the Union over the removal of this bargaining unit work. As explained below, however, we
disagree with certain of the judges additional findings
and we supplement other findings.
Introduction
Michigan State Employees Association (the Respondent or MSEA) is a labor organization that does business
as Local 5 of the American Federation of State, County
and Municipal Employees, AFLCIO. MSEA represents
employees of the State of Michigan and maintains an
office in Lansing. Elected officers and a board of directors manage the Respondent, which employs a small staff
of paid representatives and office workers to run its dayto-day operations. These staff employees are represented
for purposes of collective bargaining by the Charging
Party, Central Office Staff Association (COSA). This
case arose in the context of the Respondents role as an
employer.
I. THE OVERBROAD RULE
On October 8, 2010, the Respondents President, Kenneth Moore, issued a memorandum to all employees entitled DIRECTIVE FROM THE PRESIDENT with
the subject line MSEA Employees Concerns. The directive stated, Effective immediately, all employee concerns regarding any MSEA issues are to be presented,
and addressed, directly by the President. The judge
8
Member Miscimarra joins his colleagues in affirming the judges

finding that the Respondent violated Sec. 8(a)(5) when it unilaterally
removed prearbitration settlement work from the bargaining unit. In
doing so, he relies on the judges finding and record evidence that the
decline in prearbitration settlement work assigned to unit employees
was not accounted for by the terms of the Respondents 2011 collective-bargaining agreement with the State of Michigan. Member
Miscimarra does not rely on the judges finding that the removal of this
work from the unit was motivated by a desire to get rid of the Charging Party Union. In determining whether an employer has unilaterally
changed a term or condition of employment in violation of Sec. 8(a)(5),
motive is irrelevant. See Consolidation Coal Co., 253 NLRB 789, 792
(1980), enf. denied on other grounds 669 F.2d 482 (7th Cir. 1982). In
addition, Member Miscimarra disagrees with the judges categorical
statement that an employer violates Section 8(a)(5) when it diverts
bargaining unit work without bargaining with the union because many
decisions that have the effect of reducing work performed by unit employees are not mandatory subjects of bargaining. See, e.g., First National Maintenance Corp. v. NLRB, 452 U.S. 666, 674688 (1981);
Fiberboard Paper Products Corp. v. NLRB, 379 U.S. 203, 209215
(1964); Dubuque Packing Co., 303 NLRB 386, 390392 (1991), enfd.
in relevant part sub nom. UFCW Local No. 150-A v. NLRB, 1 F.3d 24
(D.C. Cir. 1993), cert. granted 511 U.S. 1016 (1994), cert. dismissed
511 U.S. 1138 (1994). Member Miscimarra agrees, of course, that
where an employer has no duty to bargain concerning a particular decision, it still has a potential duty to bargain with the union concerning
the effects of the decision in a meaningful manner and at a meaningful
time. First National Maintenance, supra, 452 U.S. at 682.
found that the Respondents maintenance of the rule was

lawful. We reverse.
An employers maintenance of a work rule violates the
Act when the rule reasonably tends to chill employees in
the exercise of their Section 7 rights. Lutheran Heritage
Village-Livonia, 343 NLRB 646, 646645 (2004). If the
rule explicitly restricts Section 7 activity, it is unlawful.
Id. Absent an explicit restriction, the violation is dependent upon a showing of one of the following: (1)
employees would reasonably construe the language to
prohibit Section 7 activity; (2) the rule was promulgated
in response to union activity; or (3) the rule has been
applied to restrict the exercise of Section 7 rights. Id.
Because MSEAs directive does not explicitly prohibit
Section 7 activity, we undertake the second part of the
Lutheran Heritage Village analysis. Contrary to the
judge, we find that the rule runs afoul of the first and
third prongs of the test. First, because the directive does
not define employee concerns, employees would reasonably construe the rule to prohibit their discussion of
terms and conditions of employment. Second, the directive categorically states that employees must present
all employee concerns regarding any MSEA issues
directly to Moore. The directive thereby plainly conveyed the message that employee concerns were to be
discussed with no one other than Moore. See Hyundai
America Shipping Agency, 357 NLRB 860, 860, 871
(2011) (handbook rule requiring employees to [v]oice
your complaints directly to your immediate superior or to
Human Resources was unlawful), enf. denied 805
F.3d 309 (D.C. Cir. 2015). It is immaterial that the directive does not expressly threaten adverse consequences
for employees failure to adhere to it. Moores use of
bold type capitalization made it abundantly clear that
employees would disregard the directive at their own
risk.
Although Moore testified that the directive was intended to keep employees from interfering with the business
of the Respondents Executive Board, the directive itself
includes no such indication and there is no evidence that
Moore communicated that purpose to employees. But
even if he had, protected concerted activity encompasses
political activity when it relates to employees terms
and conditions of employment, and an employers blanket prohibition of such activity violates the Act. See
American Federation of Teachers, New Mexico, 360
NLRB No. 59 (2014) (unlawful rule prohibited AFTNM employees from engaging in internal politics of
AFT-NM, its locals, or AFT, including lobbying executive council members on items likely to come before
them, including personnel matters). See also Senior
Citizens Coordinating Council of Riverbay Community,
Inc., 330 NLRB 1100, 1103 (2000) (employees concerted attempts to influence selection of supervisors and
managers are protected where the employees terms and
conditions of employment are directly affected).
In addition, the rule at issue is unlawful under prong 3
of Lutheran Heritage Village because the Respondent
applied the directive to restrict Section 7 activity when it
suspended and discharged MSEA administrative assistant Nancy Durner. In finding that the Respondent unlawfully discharged Durner, the judge found that the Respondent relied on unilaterally implemented work rules,
not Moores October 8 directive. As explained below,
we find that the record shows that the Respondent also
relied on the October 8 directive.
Durner, who served as COSAs secretary-treasurer,
complained to MSEAs Board Member Christopher Little that President Moore was taking bargaining unit work
from employees, that MSEAs board members blindly
followed Moores recommendations, and that callers and
employees were experiencing frustration with the Respondents newly installed automated telephone system.9
Little reported Durners complaint to Moore.10 On May
27, at Moores request, Little submitted a written report
of Durners complaint. On June 2, Moore suspended
Durner pending an investigation. On July 5, Moore
summoned Durner to his office, questioned her about her
conversation with Little, and recommended that she resign. Durner refused. On July 12, Moore summoned
Durner back to the office and handed her a discharge
notice, enumerating Political Activity, Conduct Unbecoming; [and] Insubordination or Disregard for Authority as grounds for her discharge.
We agree with the judge that Durner was engaged in
protected concerted activity when she complained to
Little and that the Respondent unlawfully unilaterally
implemented the work rules it cited when it discharged
her. However, the record demonstrates that Moore relied
on both the work rules and his October 8 directive when
he discharged Durner. Moore testified that when Little
first told him about Durners complaint, Moore emailed
former MSEA officers to find out whether the Respondent had implemented its 2007 Staff Work Rules prohibiting political activity, conduct unbecoming, and insubordination, and that MSEAs past president Roberto
Mosqueda repliedincorrectlythat the rules were in
effect; indeed, they had not been implemented. Significantly, Moore testified that [t]he issue with Nancy
9
COSA had filed a grievance over Moores reassignment of some of
Durners work to volunteers.
10
Little also told Moore that Durner said the board members had no
balls. The judge credited Durners denial that she made that statement.
Durner is she never brought it to the president to address

the issue. When counsel for the General Counsel asked
Moore why he fired Durner, Moore responded, Insubordination to the directive October 8, 2010, that any concerns she has with the employer should be addressed
with the president. Moores admissions establish that
MSEA relied on the directive as well as staff work rules
when it discharged Durner. Because employees would
reasonably construe the directive to restrict Section 7
activity and because the Respondent relied on the directive to discipline Durner for her protected, concerted
activity, we find that maintenance of the directive violates Section 8(a)(1) of the Act.11
II. THE DISCIPLINE OF RHONDA WESTPHAL
In 2004, the Respondent employed Rhonda Westphal
as a labor relations specialist. In 2005, she became
COSAs vice president. As a labor relations specialist,
Westphal helped resolve MSEA members employment
grievances, and she helped prepare for and participate in
the mediation and arbitration of those grievances. To
perform those responsibilities, Westphal and other labor
relations specialists occasionally traveled to meet with
the Respondents members and employer representatives
at their worksites. The Respondent reimbursed them for
approved travel costs.
On December 15, 2010, Moore issued a directive that
required all employees to submit a weekly schedule in
advance and a daily activity log the following week.
Employees were to document their anticipated activities
on the weekly schedule, including any out-of-office
work, and submit it every Thursday. They were to document the type and amount of work they performed each
day on the daily activity log and submit it every Monday.
Copies of the forms were attached to the directive. In
November 2011, Moore reaffirmed those requirements,
adding that notations on the staff activity form should be
11
Member Miscimarra concurs in his colleagues finding that
Moores directive violated Sec. 8(a)(1) of the Act under the third prong
of the standard set forth in Lutheran Heritage VillageLivonia, 343
NLRB 646, 646647 (2004), because the Respondent applied the October 8 directive to restrict the exercise of Sec. 7 rights. He does not
reach or pass on whether the directive also violated the Act on the basis
that employees would reasonably construe the directive to prohibit Sec.
7 activity. However, Member Miscimarra disagrees with the Lutheran
Heritage reasonably construe standard for the reasons explained in
William Beaumont Hospital, 363 NLRB No. 162, slip op. at 724
(2016) (Member Miscimarra, concurring in part and dissenting in part).
Accordingly, Member Miscimarra believes that the Board can find it is
unlawful for an employer to maintain a facially neutral rule that does
not expressly prohibit protected activity, was not promulgated in response to such activity and has not been applied to restrict the exercise
of Sec. 7 rights only if legitimate justifications associated with the rule
are outweighed by its adverse impact on Sec. 7 conduct. Id., slip op. at
9.
specific rather than vague. The November 2011 directive

also stated, As a reminder, ANY out-of-office work
and/or leave must be pre-approved prior to the date of
leave or out-of-office work as well as noted on your
schedule.12
Westphal regularly submitted her forms to Tamara
Voight, Moores administrative assistant. On Friday,
May 11, 2012, Westphal submitted her weekly schedule
for the week of May 14 through 18.13 The form indicated that she planned to travel to Coldwater, Michigan, on
May 18, to meet with one of the Respondents members
to prepare for an arbitration hearing. As planned,
Westphal drove to Coldwater and back and, when she
returned, submitted a travel voucher for reimbursement
in the amount of $74.26 to the Respondents treasurer,
Timothy Schutt.14 Schutt approved the voucher the same
day. Subsequently, however, Moore disapproved the
voucher and wrote across it in large print, NOT
APPROVED OUT OF OFFICE WORK. Moore also
chided Schutt in an email for approving the voucher. On
June 6, 2012, Voight emailed Westphal asking who had
authorized or approved her out-of-office work on May
18. Westphal responded that she had entered her trip to
Coldwater on her weekly schedule.
On June 13, 2012, Westphal represented fellow employee (and former COSA officer) Audrey Johnson in a
disciplinary conference conducted by Moore.15 At the
end of the conference, Moore handed Westphal a packet
and informed her that her own disciplinary conference
would be held the next day. The packet included a
memo from Moore that stated:
The purpose of this conference is to discuss your actions in relation[] to the Employer. The work rules,
considered to have been violated are Insubordination or
Disregard for Authority, Conduct Unbecoming and
12
Neither the December 2010 nor the November 2011 directive included a separate form for preapproval of out-of-office work. However, Moore observed in the earlier directive, I am expanding my directive sooner than later that all staff will be filling out these forms as
instructed, making it clear that he had discussed the new requirements
beforehand and that the weekly schedule served the function of a request or notice of intent to perform out-of-office work.
13
The Respondent makes no argument that Westphals submission
of her weekly schedule on Friday instead of Thursday had any bearing
on its decision to discipline her.
14
Westphal testified without contradiction that she usually submitted
her travel vouchers to accounting assistant Katherine Washburn, who
worked with Schutt, but that Washburn was out sick the day she returned from Coldwater.
15
The Respondent terminated Johnson the next day. As stated
above, Chairman Pearce and Member Hirozawa affirm the judges
finding that the termination violated Sec. 8(a)(3) and (1). Member
Miscimarra would leave the legality of Johnsons discharge for the
judge to reevaluate on remand. See supra fn. 5.
Personal Gain. The contemplated discipline is a suspension up to and including dismissal.16

On June 14, 2012, Moore conducted Westphals disciplinary conference as scheduled. He informed Westphal
that he had not preapproved her May 18 out-of-the-office
work. Westphal explained that she had entered the travel
on the weekly schedule that she submitted in advance to
Voight, and asked what she should have done differently.
Moore did not answer. Instead, he issued her a written
reprimand stating that all employee vouchers are to be
turned in to the President and/or Assistant to the President and any/all out-of-office work must be pre-approved
prior to the event as well as placed on your Staff Schedule/Activity forms. (Emphasis in original.) Westphal
was the first employee ever disciplined by the Respondent for failure to obtain express preapproval for out-ofoffice work.
The judge concluded that the Respondent lawfully disciplined Westphal. He found that the General Counsel
met his initial Wright Line burden, but that the Respondent met its rebuttal burden.17 The judge reasoned that
Westphal understandably assumed that submitting the
16
The work rules are the staff work rules that Moore cited, and
thereby unilaterally implemented, when he discharged employee
Durner in July 2011.
17
Wright Line, a Division of Wright Line, Inc., 251 NLRB 1083
(1980), enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989
(1982), approved in Transportation Management, Inc. v. NLRB, 462
U.S. 393 (1983). The judge misstated the General Counsels initial
Wright Line burden as a 4-element test in which the General Counsel
must show that the employee was engaged in protected activity, the
employer was aware of the protected activity, the employer took an
adverse employment action against the employee, and there was a
nexus between the protected activity and the adverse employment action. We reiterate that the General Counsels initial burden is to establish protected activity by the employee, employer knowledge of that
activity, and antiunion animus on the part of the employer. The Wright
Line standard does not require the General Counsel to show particularized motivating animus toward the employees own protected activity
or to further demonstrate some additional, undefined nexus between
the employees protected activity and the adverse action. See Amalgamated Transit Union, Local 689, 363 NLRB No. 43, slip op. at 1, fn.
1 (2015), citing Libertyville Toyota, 360 NLRB No. 141, slip op. at 4,
fn. 10 (2014), enfd. 801 F.3d 767 (7th Cir. 2015). If the General Counsel meets that burden, the Respondent must then demonstrate that it
would have taken the same action even in the absence of the employees protected activity. Id. Member Miscimarra agrees with the judge
that the General Counsel, as part of his initial burden under Wright
Line, supra, must prove the existence of a link or nexus between protected activity and the particular decision alleged to be unlawfulhere,
the Respondents decision to discipline Westphal. Regardless of
whether one characterizes this burden as involving three or four elements, Wright Line itself requires the General Counsel to prove that the
challenged adverse action was motivated by animus against protected
activity, and this burden is not satisfied by evidence of generalized
antiunion animus unconnected from the adverse action at issue. See,
e.g., Libertyville Toyota, 360 NLRB No. 141, slip op. at 9 fn. 5 (2014)
(Member Miscimarra, concurring in part and dissenting in part).
weekly report complied with Moores instruction to obtain advance approval for out-of-office work, but that
Moore had to start someplace in enforcing his preapproval requirement and that Moore genuinely believed
the work rules cited in the reprimand were in effect.
We disagree with the judge and find that the Respondent unlawfully reprimanded Westphal. As the judge
found, the General Counsel easily established the elements of the initial Wright Line burden. Specifically,
Westphal served as COSAs vice president, and she had
just represented employee (and former COSA officer)
Johnson at a disciplinary conference with Moore. Further, the record is replete with instances of Moores animus toward COSA: Moore unlawfully discharged
Durner on July 12, 2011, unlawfully terminated Mary
Groves recall rights on April 2, 2012, and unlawfully
suspended Johnson and terminated her effective June 13,
2012; all three employees were present or former COSA
officers. Moore also unlawfully delayed COSA President Clyde Mannings return to work from April 30 to
June 25, 2012.18 In addition, Moore failed to respond to
numerous COSA information requests and delayed responding to others, unilaterally eliminated unit work and
benefits, and engaged in overall bad-faith bargaining for
a new contract, all in violation of Section 8(a)(5) and
(1).19 All of that conduct predated Moores decision to
reprimand Westphal. Thus, the General Counsel established Westphals union activity, the Respondents
knowledge of that activity, and the Respondents animus
toward her and other employees union activity.
Contrary to the judge, we find that the Respondent
failed to show that it would have disciplined Westphal
even in the absence of her union activity. As to the Respondents contention that it disciplined Westphal because she failed to obtain Moores preapproval for offsite
work, Westphal credibly testified that at the end of each
week she put a copy of her weekly schedule in Voights
mailbox. Counsel for the General Counsel submitted
copies of 12 weekly schedules that Westphal submitted
at various times between February 2011 and April 2012.
Of those forms, nine show that Westphal performed outof-office prearbitration preparation, arbitrations, mediations, and meetings in such places as downtown Lansing,
18
Indeed, Westphal was unable to bring a COSA representative to
her disciplinary meeting with Moore because he had terminated the
other officers or otherwise prevented them from returning to work.
19
Member Miscimarra agrees with his colleagues affirmance of the
judges finding that the Respondent violated Sec. 8(a)(5) and (1) by
failing to bargain in good faith with COSA over a successor collectivebargaining agreement. In doing so, however, he relies on the Respondents cumulative bad-faith bargaining conduct, not on the judges
comments regarding the Respondents motives in failing to bargain in
good faith.
Detroit, Livonia, and Mt. Pleasant, Michigan. In none of

those instances did Moore counsel or reprimand
Westphal for failing to take additional steps to obtain his
preapproval. And Moores November 2011 directive
requiring specificity in the description of the work indicates that he reviewed weekly schedules. In other words,
Moore tacitly approved Westphals out-of-office work
for a period of 14 months until June 2012, the day after
she represented Johnson at a disciplinary meeting, and
when Moore was preparing to terminate Johnson for
Johnsons own union activity.
Finally, the evidence shows that Moore charged
Westphal with this offense even though he had already
questioned Schutt, the Respondents treasurer (and a supervisor) about Westphals travel reimbursement, and
Schutt had told Moore that he had authorized the reimbursement in accord with past practice based on
Westphals having listed the travel on her weekly schedule, which she had submitted in advance of the travel
week. Schutt later told Westphal that Moore disciplined
Westphal in order to bolster the termination of Johnson,
who, like Westphal, Moore had accused of insubordination.20
Considering all the circumstances, we find that
Moores citation of Westphal was a pretext for disciplining her. Accordingly, we find that the Respondent violated Section 8(a)(3) and (1) by disciplining Westphal for
allegedly failing to obtain preapproval to engage in
work-related travel.21
III. THE FAILURE TO PROVIDE INFORMATION
We agree with the judges findings, for the reasons he
stated, that the Respondent violated Section 8(a)(5) by
failing to respond or inadequately responding to COSAs
information requests concerning insurance and retiree
benefits, the use volunteer workers, and the monitoring
of telephones and emails. However, the judge inadvertently failed to make findings about two other information
requests that were fully litigated.
20
Disciplining one employee to justify or buttress the unlawful discipline of another employee is itself unlawful. See Fast Food Merchandisers, 291 NLRB 897, 898 (1988), Northern Telecom, Inc., 233
NLRB 1374, 1374 (1977), enfd. 618 F.2d 421 (6th Cir. 1980).
21
Member Miscimarra finds it unnecessary to reach or pass on
whether the Respondents reprimand of Westphal violated Sec. 8(a)(3)
of the Act because finding this violation does not materially affect the
remedy. When it reprimanded Westphal, the Respondent applied work
rules it had implemented without giving the Union prior notice and an
opportunity to request bargaining in violation of Sec. 8(a)(5). As a
remedy for that violation, we are ordering the Respondent, among other
things, to rescind any disciplinary actions taken against unit employees
for violations of the unilaterally implemented work rules. Thus, the
Respondent must rescind Westphals reprimand regardless of whether
the reprimand violated Sec. 8(a)(3).
A. Personnel Files
The record shows that on October 13, 2011, COSA
President Manning emailed Moore with a request to review past and current employees personnel files. In the
email, Manning informed Moore that he needed access to
the files to prepare for interest arbitration between the
Respondent and COSA, to determine whether the Respondent had changed position descriptions or added
signed copies of work rules to the files, and to check on
the employment status of Fidencio Gonzalez, a MSEA
member who had previously volunteered his services.
On October 25, Moore denied Mannings request, citing
privacy concerns, particularly with respect to former employees. Manning responded by limiting the request to
current employees personnel files; he clarified the request by stating that he wanted only to review the files,
not to copy them. Moore again denied the request, but
asked if Manning could provide contractual authorization
and indicated that if Manning obtained individual employees written authorizations to allow him to access
their personnel folders, Moore would honor those authorizations. Manning responded by citing article 33(B) of
the collective-bargaining agreement, which authorizes
COSAs president and the employees themselves to review personnel files. The Respondent never gave Manning access to the files.
An employers duty to bargain collectively and in
good-faith encompasses the duty to furnish, on request,
information relevant to and necessary for its employees
exclusive representative to perform its representational
functions. NLRB v. Acme Industrial Co., 385 U.S. 432,
435436 (1967); NLRB v. Truitt Mfg. Co., 351 U.S. 149,
151153 (1956). In Grand Rapids Press, 331 NLRB
296, 298 (2000), the Board found that a union has a right
to examine personnel files in connection with its representational duties even absent a collective-bargaining
agreement provision permitting access to personnel files.
Additionally, a party asserting that its failure to provide
information was based on privacy concerns must show
legitimate and substantial privacy interests and that it
sought to accommodate those interests. River Oak Center for Children, 345 NLRB 1335, 1336 (2005), enfd.
273 Fed.Appx. 677 (9th Cir. 2008).
Here, the Respondent unlawfully precluded COSA
from reviewing employees personnel files to obtain relevant information that it needed to prepare for interest
arbitration, plainly a representational function. In addition, the Respondent has failed to show that it was protecting a legitimate and substantial privacy request and it
sought to accommodate that request while safeguarding
employee privacy. Therefore, the Respondent violated

Section 8(a)(5) and (1) of the Act.22
B. Cell Phone Policy
At all relevant times, the Respondent provided unit
employees with cell phones or a $50 monthly subsidy for
personal cell phones used for work. On November 4,
2011, Respondents Treasurer Schutt announced that,
pursuant to a decision by the Respondents Board of Directors, effective November 8, the Respondent would no
longer provide cell phones to employees and would end
the monthly subsidy for personal cell phone usage. The
same day, COSA requested bargaining over the decision
and requested information related to the decision, including the number and identities of the Respondents members and employees currently receiving the cell phone
benefits and documentation supporting its decision to
eliminate the benefit. The Respondent did not provide
the requested information. Rather, on November 7,
2011, Moore responded:
The tools of the trade, or as you refer in this instance as
the cell phone benefit, have never been part of the Collective Bargaining Agreement nor is the [Respondents] belief that it was ever intended to be a benefit. It
is the [Respondents] discretion to install, and/or remove, tools as it sees necessary. [T]his decision
(motion) was carried by the MSEA Board of Directors
and, as Management has the right to install, or remove
tools of the trade as it is compatible with the needs of
the operation the aforementioned request seems to be
out of order and this request for information will not be
addressed.
Although the judge considered the Respondents unilateral elimination of the cell phone benefit and found
that it was unlawful, he failed to address the Respondents refusal to respond to COSAs request for information regarding the elimination of the benefit. That
information was relevant to COSAs representational
duties, and the Respondent was therefore obliged to provide it. The Respondents failure to do so violated Section 8(a)(5) and (1).
ORDER
The National Labor Relations Board adopts the recommended Order of the administrative law judge, as
modified and set forth in full below, and orders that the
Respondent, Michigan State Employees Association,
22
Member Miscimarra agrees that the Respondent violated Sec.
8(a)(5) when it refused Mannings request to review personnel files, but
only to the extent that it refused to permit the Union to review the personnel files of employees in the COSA-represented bargaining unit.
Lansing, Michigan, its officers, agents, successors, and

assigns, shall
1. Cease and desist from
(a) Maintaining and enforcing the overly broad October 8, 2010 directive that prohibits employees from discussing work-related issues and concerns with anyone
other than their manager.
(b) Prohibiting employees from disclosing the contents of disciplinary documents, including investigative
questionnaires.
(c) Placing employees on administrative leave or suspending, discharging, or otherwise disciplining employees because they engaged in union activities or other
concerted activities protected by the Act.
(d) Revoking employees recall rights and refusing to
allow employees to return to work because they are union officers or engaged in union activities or in other
concerted activities protected by the Act.
(e) Failing and refusing to bargain collectively with
Central Office Staff Association (the COSA) by failing
and refusing to furnish it with requested information that
is relevant and necessary to the Unions performance of
its functions as the collective-bargaining representative
of unit employees. The unit is:
All full-time, part-time and temporary employees employed for more than 30 calendar days, excluding the
assistant to the president, guards, and supervisors as defined by the Act.
(f) Unilaterally implementing staff work rules, eliminating the practice of providing cell phones or subsidies
to unit employees, removing bargaining unit work performed by employees in the above-described unit, or
otherwise making any material, significant, and substantial change in a term or condition of employment that is a
mandatory subject of collective bargaining without first
giving the COSA notice of the contemplated change and
a reasonable opportunity to bargain about the change and
its effects.
(g) Engaging in bad-faith bargaining with the COSA
in the conduct of negotiations for a collective-bargaining
agreement or other agreement affecting the wages, hours,
and working conditions of bargaining unit employees.
(h) In any like or related manner interfering with, restraining, or coercing employees in the exercise of the
rights guaranteed them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Within 14 days from the date of this Order, rescind
and cease giving effect to the October 8, 2010 directive,
and advise the employees in writing that it is rescinded
and will no longer be enforced.
(b) Within 14 days from the date of this Order, rescind

the suspension and discharge of Nancy Durner pursuant
to the October 8, 2010 directive and remove any reference to her suspension and discharge from its records
and files, and within 3 days thereafter, notify her in writing that it has taken this action and that her suspension
and discharge will not be used against her in the future in
any manner.
(c) Within 14 days from the date of this Order, rescind
and cease giving effect to prohibitions against disclosure
contained in investigatory questionnaires and remove
any reference to any breach of such prohibition or breach
of confidentiality from the records and files of any and
all affected employees.
(d) Make Nancy Durner (who has already been reinstated) whole for any loss of wages or benefits suffered
as a result of the discrimination against her in the manner
set forth in this decision.
(e) Within 14 days from the date of this Order, offer
Audrey Johnson immediate and full reinstatement to her
former position of employment or, if her position no
longer exists, to a substantially equivalent position, without prejudice to her seniority or other rights or privileges
previously enjoyed.
(f) Make Johnson whole for any loss of wages or benefits suffered as a result of the discrimination against her
in the manner set forth in this decision.
(g) Within 14 days from the date of this Order, remove from its files and records any reference to the suspension and discharge of Audrey Johnson and, within 3
days thereafter, advise her in writing that it has done so
and will not use these disciplinary actions against her in
the future.
(h) Within 14 days from the date of this Order, restore
the recall rights of employee Mary Groves.
(i) Make Groves whole for any loss of wages or benefits suffered as a result of the unlawful termination of
those rights in the manner set forth in this decision.
(j) Within 14 days from the date of this Order, remove
from its records and files any reference to the unlawful
revocation of Mary Groves recall rights and, within 3
days thereafter, advise her in writing that it has done so
and that the revocation of recall rights will not be used
against her in the future.
(k) Make employee Clyde Manning whole for all
losses he may have suffered as a result of the refusal to
allow him to return to work on April 30, 2012, in the
manner set forth in this decision.
(l) Within 14 days from the date of this Order, remove
from its records and files any reference to the unlawful
refusal to allow Clyde Manning to return to work from
medical leave on April 30, 2012, and, within 3 days
thereafter, advise him in writing that it has done so and

that the unlawful refusal to allow his return will not be
used against him in the future.
(m) Compensate Nancy Durner, Mary Groves, Audrey
Johnson, and Clyde Manning for the adverse tax consequences, if any, of receiving lump-sum backpay awards,
and file with the Regional Director for Region 7, within
21 days of the date the amount of backpay is fixed, either
by agreement or Board order, a report allocating the
backpay awards to the appropriate calendar years for
each employee.
(n) Within 14 days from the date of this Order, rescind
the disciplinary action taken against Rhonda Westphal,
remove any reference to the disciplinary action from her
files, and within 3 days thereafter, notify her in writing
that it has taken this action and that the discipline will
not be used against her in any way in the future.
(o) Within 14 days from the date of this Order, rescind
and cease giving effect to the staff work rules unilaterally
implemented on about July 12, 2011, and notify all bargaining unit employees in writing that the rules are rescinded and will no longer be enforced.
(p) Within 14 days from the date of this Order, rescind
any disciplinary actions taken against bargaining unit
employees for violations of the staff work rules, reinstate
any employees discharged pursuant to the staff work
rules, remove any reference to discipline and discharge
for violations of the staff work rules from their records,
and, within 3 days thereafter, notify affected employees
individually in writing that it has taken these actions and
that any discipline or discharge issued to them in reliance
on the work rules will not be used against them in the
future in any manner.
(q) Make whole unit employees for any loss of earnings or benefits they may have suffered as a result of the
implementation and application of the staff work rules in
the manner set forth in this decision.
(r) Within 14 days from the date of this Order, furnish
to the COSA the necessary, relevant information it requested, as described in this decision that has not yet
been provided.
(s) Within 14 days from the date of this Order, restore
the practice of providing cell phones or cell phone subsidies to bargaining unit employees as it existed before
Respondents unlawful unilateral change.
(t) Make affected employees whole for all losses they
suffered because of Respondents unlawful discontinuation of its practice of providing cell phones or cell phone
subsidies to bargaining unit employees in the manner set
forth in this decision.
(u) Within 14 days from the date of this Order, restore
to bargaining unit employees the prearbitration settle-
ment work that the Respondent unlawfully removed from

the bargaining unit.
(v) Make affected employees whole for all losses they
may have suffered because of the unlawful removal of
prearbitration settlement work from the bargaining unit
in the manner set forth in this decision.
(w) On request, bargain collectively and in good faith
with the COSA as the exclusive collective-bargaining
representative of unit employees.
(x) Preserve and, within 14 days of a request, or such
additional time as the Regional Director may allow for
good cause shown, provide at a reasonable place designated by the Board or its agents, all payroll records, social security payment records, timecards, personnel records and reports, and all other records, including an electronic copy of such records if stored in electronic form,
necessary to analyze the amount of backpay due under
the terms of this Order.
(y) Within 14 days after service by the Region, post at
its facilities in Lansing, Michigan, copies of the attached
notice marked Appendix.23 Copies of the notice, on
forms provided by the Regional Director for Region 7,
after being signed by the Respondents authorized representative, shall be posted by the Respondent and maintained for 60 consecutive days in conspicuous places,
including all places where notices to employees are customarily posted. Reasonable steps shall be taken by the
Respondent to ensure that the notices are not altered,
defaced, or covered by any other material. In addition to
physical posting of paper notices, notices shall be distributed electronically, such as by email, posting on an
intranet or internet site, and/or other electronic means, if
the Respondent customarily communicates with its employees by such means. If the Respondent has gone out
of business or closed the facility involved in these proceedings, the Respondent shall duplicate and mail, at its
own expense, a copy of the notice to all current employees and former employees employed by the Respondent
at any time since October 11, 2010.
(z) Within 21 days after service by the Region, file
with the Regional Director for Region 7 a sworn certification of a responsible official on a form provided by the
Regional Director attesting to the steps that the Respondent has taken to comply.
23
If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading Posted by Order of the National Labor Relations Board shall read Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.
10
Dated, Washington, D.C. August 4, 2016

______________________________________
Mark Gaston Pearce,
Chairman
______________________________________
Philip A. Miscimarra,
Member
______________________________________
Kent Y. Hirozawa,
Member
(SEAL)
NATIONAL LABOR RELATIONS BOARD

APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
An Agency of the United States Government
The National Labor Relations Board has found that we

violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your benefit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain or enforce the overly broad October 8, 2010 directive that prohibits employees from
discussing work-related issues and concerns with anyone
other than their manager.
WE WILL NOT prohibit you from disclosing the contents of disciplinary documents, including investigative
questionnaires.
WE WILL NOT place you on administrative leave or
suspend, discharge, or otherwise discipline you because
you engage in union activities or other concerted activities protected by the Act.
WE WILL NOT revoke your recall rights or refuse to allow you to return to work because you are union officers
or engage in union activities or in other concerted activities protected by the Act.
WE WILL NOT refuse to furnish, or unreasonably delay
furnishing, information requested by Central Office Staff
Association (COSA) that is necessary for and relevant to

the performance of its representational duties.
WE WILL NOT unilaterally implement staff work rules,
eliminate the practice of providing cell phones or cell
phone subsidies to employees in the following unit, remove from the bargaining unit work performed by bargaining unit employees, or otherwise make any material,
significant, and substantial change in a term or condition
of employment that is a mandatory subject of collective
bargaining without first giving COSA notice of the contemplated change and a reasonable opportunity to bargain about the change and its effects.
All full-time, part-time and temporary employees employed for more than 30 calendar days, excluding the
assistant to the president, guards, and supervisors as defined by the Act.
WE WILL NOT engage in bad-faith bargaining with
COSA in the conduct of negotiations for a collectivebargaining agreement or other agreement affecting the
wages, hours, and working conditions of our unit employees.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL, within 14 days from the date of the Boards
order, rescind and cease giving effect to the October 8,
2010 directive and advise you in writing that it is rescinded and will no longer be enforced.
order, rescind the suspension and discharge of Nancy
Durner pursuant the October 8, 2010 directive and remove any reference to her suspension and discharge from
her records, and WE WILL, within 3 days thereafter, notify
her in writing that we have taken this action and that her
suspension and discharge will not be used against her in
the future in any manner.
order, rescind and cease giving effect to prohibitions
against disclosure contained in investigatory questionnaires or other documents issued to you and remove any
reference to any breach of such prohibition from the records and files of all affected employees.
WE WILL make Nancy Durner (who has already been
reinstated) whole for any loss of wages and benefits she
suffered as a result of the discrimination against her, less
any net interim earnings, plus interest.
order, offer Audrey Johnson immediate and full reinstatement to her former job or, if that position is no longer available, to a substantially equivalent position, with-
out prejudice to her seniority or any other rights or privileges previously enjoyed.
WE WILL make Johnson whole for any loss of wages
and benefits she suffered as a result of our discrimination
against her, less any net interim earnings, plus interest.
order, remove from our files and records any reference to
the suspensions and discharges of Audrey Johnson and
Nancy Durner, and WE WILL, within 3 days thereafter,
advise them in writing that we have done so and that we
will not use these disciplinary actions against them in
any way.
order, restore the recall rights of employee Mary Groves.
WE WILL make Groves whole for any loss of wages
and benefits she suffered as a result of our unlawful termination of her recall rights, less any net interim earnings, plus interest.
order, remove from our records and files any reference to
our unlawful revocation of Mary Groves recall rights,
and WE WILL, within 3 days thereafter, notify her in writing that this has been done and that we will not use the
revocation of her recall rights against her in any way.
WE WILL make Clyde Manning whole for any loss of
wages and benefits he suffered as a result of our unlawful
refusal to allow him to return to work, less any net interim earnings, plus interest.
order, remove from our records and files any reference to
our unlawful refusal to allow Clyde Manning to return to
work from medical leave on April 30, 2012, and WE
WILL, within 3 days thereafter, notify him in writing that
this has been done and that our unlawful refusal to allow
him to return to work from medical leave will not be
used against him in any way.
WE WILL compensate Nancy Durner, Mary Groves,
Audrey Johnson, and Clyde Manning for the adverse tax
consequences, if any, of receiving lump-sum backpay
awards, and WE WILL file with the Regional Director for
Region 07, within 21 days of the date the amount of
backpay is fixed, either by agreement or Board order, a
report allocating the backpay awards to the appropriate
calendar year(s) for each employee.
order, rescind the disciplinary action taken against Rhonda Westphal and remove any reference to the disciplinary
action from her files, and WE WILL, within 3 days thereafter, notify her in writing that we have taken this action
and that the discipline will not be used against her in any
way in the future.
11

order, rescind and cease giving effect to the staff work
rules unilaterally implemented on about July 12, 2011,
and notify all bargaining unit employees in writing that
the rules are rescinded and will no longer be enforced.
order, rescind any disciplinary actions taken against bargaining unit employees for violations of the staff work
rules, reinstate any employees discharged pursuant to the
work rules, and remove any reference to discipline and
discharge for violations of the staff work rules from their
records, and WE WILL, within 3 days thereafter, notify
affected employees individually in writing that we have
taken these actions and that any discipline or discharge
issued to them in reliance on the work rules will not be
used against them in the future in any manner.
WE WILL make unit employees whole for any loss of
earnings or benefits they may have suffered as a result of
the implementation and application of the staff work
rules, less any net interim earnings, plus interest.
order, furnish to the COSA the necessary, relevant information it requested to the extent it has not yet been
provided.
order, restore the practice of providing cell phones or cell
phone subsidies to bargaining unit employees as it existed before our unlawful unilateral change.
WE WILL make affected employees whole, with interest, for all losses they suffered because of our unlawful
discontinuation of the practice of providing cell phones
or cell phone subsidies to bargaining unit employees.
order, restore to bargaining unit employees the prearbitration settlement work unlawfully removed from the
bargaining unit.
WE WILL make affected employees whole, with interest, for all losses they may have suffered because of our
unlawful removal of prearbitration settlement work from
the bargaining unit.
WE WILL bargain collectively and in good faith with
the COSA as the exclusive collective-bargaining representative of unit employees.
MICHIGAN STATE EMPLOYEES ASSOCIATION
The Boards decision can be found at
www.nlrb.gov/case/07CA053541 or by using the QR
code below. Alternatively, you can obtain a copy of the
decision from the Executive Secretary, National Labor
12
Relations Board, 1015 Half Street, S.E., Washington,

D.C. 20570, or by calling (202) 2731940.
Judith A. Champa and Scott R. Preston, Esqs., for the General

Counsel.
Brandon W. Zuk, Esq. (Fraser, Trebilcock, Davis & Dunlap,
P.C.), of Lansing, Michigan, for the Respondent
DECISION
STATEMENT OF THE CASE
KELTNER W. LOCKE, Administrative Law Judge. Respondent, itself a labor union, engaged in conduct aimed at eliminating the Union which represented its own employees, in violation of Section 8(a)(1), (3), and (5) of the Act.
Procedural History
This case began on March 10, 2011, when the Central Office
Staff Association (the Charging Party or COSA) filed the initial
charge against Michigan State Employees Association, doing
business as American Federation of State, County and Municipal Employees, Local 5, AFLCIO (the Respondent or MSEA)
with Region 7 of the National Labor Relations Board, which
docketed the charge as Case 07CA053541. The Respondent
admits receiving service of this charge on or about the same
date. On May 6, 2011, the Charging Party amended this
charge, and served the amended charge on the Respondent on
or about the same date.
On June 7, 2011, the Regional Director for Region 7, acting
for and pursuant to authority delegated by the Boards Acting
General Counsel, issued a complaint against the Respondent in
Case 07CA053541. The Respondent filed a timely answer.
On June 14, 2011, the Charging Party filed two charges
against the Respondent. They were docketed as Cases 07CA
060319 and 07CA060320, and served on the Respondent on
about June 16, 2011. The Charging Party amended the charge
in Case 07CA060319 on July 22, and served a copy of the
amended charge on Respondent on or about July 26, 2011. The
Charging Party again amended the charge in Case 07CA
060319 on October 25, and served Respondent with a copy of
the amended charge on about October 26, 2011.
On August 31, 2011, the Regional Director for Region 7, on
behalf of the Boards Acting General Counsel, issued an order
consolidating cases, consolidated amended complaint and notice of hearing, in Cases 07CA053541, 07CA060319, and
07CA060320. The Respondent filed a timely answer.
On September 28, 2011, the Charging Party filed charges
against the Respondent in Cases 07CA065560 and 07CA
065681 and served copies on the Respondent on about Septem-
ber 28 and 29, 2011, respectively. The Charging Party amended both charges on December 27, 2011, and served copies of
the amended charges on the Respondent on about December
28, 2011.
On November 22, 2011, the Charging Party filed a charge
against the Respondent in Case 07CA069475, and served a
copy of it on the Respondent on about November 23, 2011.
The Charging Party amended this charge on January 31, 2012,
and served a copy of the amended charge on the Respondent on
about the same date.
On December 30, 2011, the Regional Director for Region 7,
on behalf of the Boards Acting General Counsel, issued an
order consolidating cases, third consolidated amended complaint and notice of hearing, in Cases 07CA053541, 07CA
060319, 07CA060320, 07CA065560, and 07CA065681.
The Respondent filed a timely answer.
On January 31, 2012, the Regional Director for Region 7, on
consolidating cases, fourth consolidated amended complaint,
and notice of hearing, in Cases 07CA053541, 07CA
060319, 07CA060320, 07CA065560, 07CA065681, and
07CA069475. The Respondent filed a timely answer.
On April 23, 2012, the Charging Party filed a charge against
the Respondent in Case 07CA079382 and served the Respondent with a copy of this charge on April 24, 2012.
On May 21, 2012, the Charging Party filed a charge against
Respondent in Case 07CA081500 and served Respondent
with a copy of it on May 22, 2012. The Charging Party amended this charge on June 20, 2012, and served the Respondent
with a copy of the amended charge on the same date. The
Charging Party amended this charge again on July 26, 2012,
and served Respondent with a copy of this second amended
charge on the same date.
On August 10, 2012, the Regional Director for Region 7, on
consolidating cases, fifth consolidated amended complaint and
notice of hearing, in Cases 07CA053541, 07CA060319,
07CA060320, 07CA065560, 07CA065681, 07CA
069475, 07CA079382, and 07CA081500. The Respondent filed a timely answer.
On August 27, 2012, a hearing opened before me in Lansing,
Michigan. On this date and on August 2831, September 24
28, October 2931, and November 8, 2012, the parties presented testimony and other evidence. After the hearing closed,
counsel submitted briefs, which I have carefully considered.
Background
Employees of the State of Michigan have the right to be represented by a labor organization and engage in collective bargaining in accordance with rules of that States Civil Service
Commission. The Respondent is a union primarily representing
such employees. COSA is a much smaller labor organization
which represents the Respondents own employees.
In recent years, the State of Michigan has employed fewer
people and, consequently, Respondents membership has declined. With fewer members paying dues, Respondent has felt
the need to tighten its own budgetary belt. Obviously, the un-
ion representing its own employees seeks to minimize the impact on those it represents.
Because the Respondent is a membership organization, its
management may change as a result of elections, and precisely
such a change occurred in July 2010, when the MSEA general
assembly selected Kenneth Moore as the new president.
Moores election brought a different management approach.
He came into office determined to eliminate the laxity which he
perceived in the Respondents operations. In doing so, Moore
had to deal with the board of directors and with other officers,
independently elected, who did not always agree with him.
Therefore, management of the organization had a more political flavor than might be apparent in a typical corporation.
In essence, this case concerns whether Moores efforts to
change Respondent entailed the commission of unfair labor
practices, and whether they included elimination of COSA and
the bargaining unit it represented.
Admitted Allegations
In its answers, the Respondent admitted a number of allegations. Based on those admissions, I make the following findings:
The charges and amended charges were filed and served as
alleged in subparagraphs 1(a) through 1(p) of the order consolidating cases, Fifth consolidated amended complaint and notice
of hearing (the complaint) dated August 10, 2012. The Respondent did not admit that the various charges and amended
charges had been filed on the dates alleged but denied these
allegations for lack of knowledge. However, it did admit
receiving service of the charges and amended charges on or
about the dates alleged.
Moreover, it did not present evidence challenging any of the
alleged filing dates or otherwise disputing the dates shown on
the charges themselves. Under these circumstances, and considering the presumption of administrative regularity, I find that
the government has proven the allegations in complaint subparagraphs 1(a)(p).
Respondent has admitted, and I find, that it is an employer
engaged in commerce within the meaning of Section 2(2), (6),
and (7) of the Act, as alleged in complaint paragraph 4, and that
it meets the Boards standards for the assertion of jurisdiction,
as alleged in complaint paragraph 3. Based on these findings, I
conclude that jurisdiction properly has been asserted in this
case.
Because Respondent has admitted the allegations raised in
complaint paragraph 2, I find that its business is that of a labor
organization. However, the complaint does not allege that it
committed violations of Section 8(b) of the Act in its capacity
as a labor organization but rather that it has committed unfair
labor practices in its capacity as an employer, and thereby has
violated certain provisions of Section 8(a) of the Act.
Based on Respondents admissions, I find that its president,
Kenneth Moore, is its supervisor within the meaning of Section
2(11) of the Act and its agent within the meaning of Section
2(13) of the Act. Further, based on Respondents admissions, I
find that Donna Spenner occupied the position of Respondents
vice president until sometime in July 2012. Respondent has not
admitted that Spenner was its agent at any time.
13
Respondent has admitted that Tim Schutt was its treasurer

and its agent until July 2011. I so find. Respondent also admits
that Chris Little was its region 2 director and agent until May
2011. I so find.
Respondent also has admitted that, at all material times, Ron
Damuth and Frank Gonzales were bargaining committee members and Respondents agents. I so find.
Respondent has admitted, and I find, that the following employees of Respondent constitute a unit appropriate for collective-bargaining within the meaning of Section 9(b) of the Act:
All full-time, part-time and temporary employees who are
employed by Respondent for more than 30 calendar days, excluding the assistant to the president, guards, and supervisors
as defined by the Act.
Respondent has admitted that the Charging Party in this case,
COSA, is a labor organization within the meaning of Section
2(5) of the Act and is the designated exclusive bargaining representative of the employees in the unit described above, within
the meaning of Section 9(a) of the Act. I so find. Further,
based on the Respondents admissions, I find that this recognition has been embodied in successive collective-bargaining
agreements between Respondent and COSA, including an
agreement effective from October 1, 2008, through September
30, 2011.
The Respondent has admitted certain other allegations which
will be addressed below as they pertain to specific unfair labor
practice allegations.
The Alleged Violations
Independent 8(a)(1) Allegations
Section 8(a)(1) makes it an unfair labor practice for an employer to interfere with, restrain, or coerce employees in the
exercise of the rights guaranteed in section 7 of the Act. 29
U.S.C. 158(a)(1). Other subparagraphs of Section 8(a) describe particular types of employer conduct which violate the
Act. Because all such employer unfair labor practices inherently interfere with, restrain, or coerce employees in the exercise
of their Section 7 rights, such conduct also violates Section
8(a)(1).
When an employers unfair labor practice interferes with, restrains, or coerces employees in the exercise of Section 7 rights
but is not alleged also to violate another provision of the Act, it
often is described as an independent 8(a)(1) violation. Complaint paragraphs 8 and 9 allege two such violations.
Complaint paragraph 8 alleges that since about October 8,
2010, the Respondent has maintained an overly broad directive
to employees that all employee concerns regarding any MSEA
issues are to be presented, and addressed, directly by the President. The Respondent denies this allegation.
Complaint paragraph 9 alleges that on about February 9,
2012, the Respondent required an employee to complete a
questionnaire that contained language prohibiting the employee
from disclosing the contents of this questionnaire to other employees, and threatened her with immediate discharge for any
breach of confidentiality regarding the questionnaire. Respondent has admitted this allegation but further stated that the
14
confidentiality language also informed the employee she could

discuss the questionnaire in union representation.
Complaint paragraph 43 alleges that the conduct described in
complaint paragraphs 8 and 9 violates Section 8(a)(1) of the
Act, which Respondent denies.
Complaint Paragraph 8
On October 8, 2010, Respondents president, Kenneth
Moore, issued a one-sentence memo to all staff, including
members of the bargaining unit. It stated:
Effective immediately, all employee concerns regarding any
MSEA issues are to be presented, and addressed, directly by
the President.
The General Counsel argues that this limitation extends to
or reasonably might be understood to includeactivities protected by Section 7 of the Act. Thus, the General Counsel considers the words regarding any MSEA issues broad enough to
encompass wages, hours, and other working conditions. In
general, an employer lawfully may not prohibit employees from
discussing such matters among themselves and, with certain
exceptions, may not restrict employees from seeking the support of others. (Indeed, the iconic example of protected activity, a picket line, involves employees concerted efforts to make
the public aware of their work-related concerns.)
The Board has held that an employer violates Section 8(a)(1)
when it maintains a work rule that reasonably tends to chill
employees in the exercise of their Section 7 rights. Lafayette
Park Hotel, 326 NLRB 824, 825 (1998). In determining
whether a challenged rule is unlawful, the Board must, however, refrain from reading particular phrases in isolation, and it
must not presume improper interference with employee rights.
Therefore, it has developed a multistep inquiry to determine the
lawfulness of the language in question. Lutheran Heritage
Village-Livonia, 343 NLRB 646 (2004).
First, the Board examines whether the rule explicitly restricts
activities protected by Section 7 of the Act. If so, the rule is
unlawful.
If the rule does not explicitly restrict activities protected by
Section 7, the Board then examines the evidence to answer
three questions: (1) Would employees reasonably construe the
rules language to prohibit activities protected by Section 7? (2)
Was the rule promulgated in response to union activity? (3) Has
the rule been applied to restrict the exercise of Section 7 rights?
If the answer to any question is yes, then the rule is unlawful.
Lutheran Heritage Village-Livonia, 343 NLRB at 646647.
In the present case, the October 8, 2010 memo did not explicitly restrict activity protected by Section 7 of the Act.
Therefore, I must test it with the three questions.
Examining the rules language, I must answer the first question in the negative. Although the phrase employee concerns
regarding any MSEA issues is rather vague, I will assume that
it reasonably would be read to include wages, hours, and other
terms and conditions of employment. However, the rule stops
short of prohibiting employees from discussing such matters
among themselves.
Instead, the rule simply says such matters are to be presented [to], and addressed, directly by the President. It was necessary to infer that the drafter intended to include the word to
which appears above in brackets, because without that preposition, the rule would suggest that only the Respondents president could present employee concerns, which clearly would be
nonsensical. Even with that added word, the intended meaning
is not entirely clear. However, I conclude that employees reasonably would understand the language to mean that they
should take their concerns directly to Respondents president,
rather than to someone else.
The one-sentence memo does not include an express prohibition of any conduct. Moreover, it does not threaten, or even
mention the possibility of disciplinary action for a violation of
the rule. Accordingly, I must conclude that employees reading
the rule would not reasonably construe it to prohibit Section 7
activity.
The second question asks whether the rule was promulgated
in response to union activity. The record includes evidence that
Respondents president, Moore bore animus towards COSA,
the union representing Respondents employees. Specifically,
Benny Poole Jr., who continued to serve as one of Respondents stewards at the time of the hearing, testified that on one
occasion Moore repeatedly said, [Y]ou have to help me get
COSA.
Pooles testimony indicates that he understood get COSA
to mean get rid of COSA, and that he believed Moore made
this request because the Respondents collective-bargaining
agreement with COSA cost a substantial amount in pay and
benefits. Based on my observations of the witnesses, I credit
Pooles testimony rather than Moores denial. However, the
testimony falls short of establishing that Respondent promulgated the rule in question in response to union activity.
Based on Pooles credited testimony, I find that Moore made
the get COSA statement in April 2011, about 6 months after
issuance of the rule. Because Moore made the statement so
long after the promulgation of the rule, it does not shed light on
the motivation for the rule.
Moores explanation as to why he issued the October 8, 2010
memo suggests he was concerned that employees were not
coming to him to request vacation time but instead were going
to others, such as the Respondents vice president. At that
point, Moore had only been Respondents president for about 3
months. Certain other union officers, such as the vice president, were elected by the MSEA general assembly rather than
appointed by Moore, so they did not necessarily share his management philosophy and potentially could undermine his wishes; for example, by allowing employees to take leave when
Moore believed they were needed at work. It seems both plausible and in character that Moore would want a single manager,
himself, to make all decisions.
In these circumstances, I cannot conclude that Moore issued
the October 8, 2010 memo in response to union activity.
Therefore, I must answer the second question in the negative.
The General Counsel argues that even if the answer to the
first two questions is no, the answer to the third is yes.
Thus, the General Counsels brief states that Respondent applied this rule in an overbroad manner when it discharged [employee Nancy] Durner pursuant to this rule because she had a
discussion with an MSEA board member regarding a COSA
issue.
The complaint alleges that Respondents termination of

Durners employment was an unfair labor practice, and the
lawfulness of that discharge will be addressed below. At this
point, I examine the evidence simply to determine whether
Respondent discharged Durner for violation of the October 8,
2010 instruction and, if so, whether this application of the rule
restricted the exercise of Section 7 rights.
Respondent admits that it discharged employee Nancy
Durner on about July 12, 2011. On that date, Respondents
president, Moore, issued a letter effecting the discharge and
giving reasons for it. The letter stated, in part, as follows:
The investigation brought to light several issues that have resulted in this determination for dismissal.
These issues include, but are not limited to:
Political activities (2)
Conduct unbecoming
Insubordination or Disregard for Authority
On its face, this discharge letter does not refer to Moores
October 8, 2010 memo. However, it is possible that the references to conduct unbecoming and to insubordination or
disregard for authority might refer to a failure to follow the
instruction in the memorandum.
Durner filed a grievance to contest her discharge and COSA
took it to arbitration. Although the arbitral award could be
clearer, it does not appear that Respondent disciplined Durner
specifically for violating the October 8, 2010 memo.
The arbitrator found that the Respondent had promulgated
work rules which prohibited its employees from engaging in
internal MSEA politics. These work rules were separate from
the October 8, 2010 memorandum. The arbitrator concluded
that Respondent had failed to prove that Durner had violated
the prohibition on such political activity.
On the other hand, the arbitrator found that Durner had told a
member of Respondents board of directors that the board
members lacked balls to oppose President Moores decision
to install a new telephone system. The arbitrator considered
this statement to be disrespectful and therefore to constitute
insubordination and, derivatively, conduct unbecoming.
Although the arbitrators award includes a reference to the
October 8, 2010 memo, I cannot conclude that the Respondent
argued to the arbitrator that it had discharged Durner for violation of the instruction in this memo. Likewise, it does not appear that the arbitrator sustained the discipline based on a violation of the October 8, 2010 memo. Rather, the arbitrator considered the lack balls statement attributed to Durner (and
which Durner denied) sufficiently vulgar and disrespectful to
justify a suspension, although not a discharge.
Moores testimony during the unfair labor practice hearing
does not resolve the question of whether Respondent discharged Durner for violating the October 8, 2010 directive.
The following exchange occurred during Moores crossexamination by the General Counsel:
Q. Okay, my question is was one of the bases for discharging Nancy Durner that she violated your directive?
A. She was insubordinate to this directive, correct?
The General Counsel did not pursue the matter further. Be-
15
cause Moores answer was itself a question, I do not find it to

be an admission. Moreover, it appears clear from other parts of
Moores testimony that he based his decision to discharge
Durner not on a violation of his October 8, 2010, but rather on a
violation of general work rules applicable to bargaining unit
employees. (Whether such work rules had been implemented
validly is an issue to be discussed further below, but the evidence suggests that Moore sincerely believed that they were.)
Before imposing discipline, Moore made an effort to determine whether the work rules actually had been implemented by
one of his predecessors, and received information that they had
been. If he had based the disciplinary action on a breach of his
October 8, 2010 memo, then it would not have been necessary
for him to ascertain whether the work rules were in force. After
being satisfied that the work rules were in effect and that
Durner had signed a receipt for a copy of them, he decided to
discharge her. Moore testified, in part, as follows:
Q. Thank you. And based on your investigation, Mr.
Moore, what did you conclude?
A. That she was in violation of the existing work rule,
that her direct activity with Mr. Little was an attempt to
make a direct influence on the board and/or decisions as
there was still the controversy over the phone systems that
I reinstalled. So I found her in violation of the work rules.
Q. And what did you do in terms of
A. Forgive me for that. What II found her in violation of conduct unbecoming, political activity, and its not
coming to me what the third rule was because I dont have
nothing to refer to.
Q. Yeah. Thats fine. What sanction did you impose?
What disciplinary
A. I dismissed her.
Q. All right. Why did you decide to dismiss her?
A. Because the elements that affecting the board of directors concerning an issue without coming to the president and/or the administration to address the issue I felt
was egregious.
Based on this testimony, I conclude that the evidence falls
short of establishing that Respondent disciplined Durner for
violating the October 8, 2010 memo rather than for violating
Respondents separate rule prohibiting staff from engaging in
internal union politics. Therefore, I must reject the General
Counsels argument that the facts fall within the third part of
the Lutheran Heritage Village-Livonia test.
In arguing that the October 8, 2010 memorandum is unlawful, the General Counsel also cites Kinder-Care Learning Centers, 299 NLRB 1171, 1171 fn. 1 (1990). In that case, the
Board found violative a rule which stated as follows:
Subjects such as local government regulations, the condition
of center facilities, and the terms and conditions of employment are not to be discussed by you with parents and should
always remain the responsibility of the Center Director.
....
If you have a work related complaint, concern, or problem of
any kind, it is essential that you bring it to the attention of the
Center Director immediately or use the company problem
16
solving procedure set forth in this handbook. Failure to abide

by this policy statement may constitute grounds for disciplinary action up to and including termination.
The Board found this rule unlawful not only because it interfered with the employees right to discuss working conditions
with each other, but also because it prohibited them from communicating their work-related concerns to third parties. Thus,
the Board stated:
Under Section 7 of the Act, employees have the right
to engage in activity for their mutual aid or protection,
including communicating regarding their terms and conditions of employment. It is well established that employees
do not lose the protection of the Act if their communications are related to an ongoing labor dispute and are not so
disloyal, reckless, or maliciously untrue as to constitute,
for example, a disparagement or vilification of the employers product or reputation. For example, the Board
has found employees communications about their working conditions to be protected when directed to other employees, an employers customers, its advertisers, its parent company, a news reporter, and the public in general.
299 NLRB at 1171 (footnotes omitted).
Significantly, the Board found that the rule interfered with
employees right to communicate their work-related concerns
to third parties not through an explicit prohibition of such
communication but by imposing on employees the requirement
that they bring such concerns to management. Thus, the Board
stated:
Although the rule does not on its face prohibit employees from approaching someone other than the Respondent
concerning work-related complaints, it provides that employees first report such complaints to the Respondent
immediately or use the company problem solving procedure and that it is essential for the employees to do so.
Furthermore, the rule provides that the failure of employees to abide by this policy may result in discipline, including discharge. In these circumstances, we find that the
Respondent's rule does not merely state a preference that
the employees follow its policy, but rather that compliance
with the policy is required. We further find that this requirement -which has no basis in either the language or the
policy of the Act-reasonably tends to inhibit employees
from bringing work-related complaints to, and seeking redress from, entities other than the Respondent, and restrains the employees Section 7 rights to engage in concerted activities for collective bargaining or other mutual
aid or protection.
Id. at 1172 (footnote omitted).
However, I believe the present facts are sufficiently different
that Kinder-Care Learning Centers can be, and should be, distinguished. Unlike the rule in Kinder-Care, the one-sentence
statement in the October 8, 2010 memo does not compel compliance by threatening disciplinary action for its breach.
Additionally, employees reading the Kinder-Care rule reasonably would understand it to bar communications with third
parties because it specifically mentions such third parties.
However, the October 8, 2010 memo includes no such explicit

reference.
Moreover, the wording of the October 8, 2010that employee concerns are to be presentedleaves some doubt as to
whether the memo simply is setting forth what is good practicethe way things ought to be doneor setting forth a rule enforceable by discipline. Another document, a February 9, 2012
questionnaire discussed below, illustrates that Respondent
could issue an order in no uncertain terms. That document
includes phrases such as you are hereby mandated and shall
remain confidential and will result in immediate termination
of employment. Respondent clearly uses strong, unequivocal
language when it intends to shout thou shalt. The much
milder tone of the October 8, 2010 memo, and the absence of
any threat of disciplinary action, indicates that it was setting a
standard rather than demanding absolute, unwavering obedience.
One other point may bear mention. In general, whether or
not a particular statement violates Section 8(a)(1) of the Act
does not depend on the intent of the person who made the
statement. Rather, the Board considers how employees reasonably would understand the statement. I have applied such an
objective standard here and have not taken into account
Moores motivation in issuing the October 8, 2010 memo.
On the other hand, it is relevant, indeed necessary, to consider the totality of circumstances because those circumstances
will affect how employees will understand the words. Those
circumstances include the difference between Respondent,
which is a membership association, and the typical corporate
employer. Moore held his position because he was elected by
the MSEA general assembly, which also elected the vice president. Thus, the vice president did not depend on the president
for his job, and, as Moore testified, the president could not
discharge the vice president.
This situation created the possibility that the vice president
would give staff members instructions which conflicted with
those of the president. The record leaves little doubt that when
Moore took office he took steps to make sure that he was in
charge and that others, such as the vice president, did not undermine his authority. Issuing the October 8, 2010 memo was
one such step. Respondents employees in the COSArepresented bargaining unit would be well aware of this situation and reasonably would understand the memo in this light.
For all the reasons stated above, I conclude that the October
8, 2010 memo did not violate the Act.
Complaint Paragraph 9
Complaint paragraph 9 alleges that on about February 9,
2012, Respondent required an employee to complete a questionnaire that contained language prohibiting disclosing the
questionnaires contents to other employees, and threatened her
with immediate discharge for any breach of confidentiality
regarding the questionnaire. Respondents answer admitted
this allegation but further stated that the prohibition also included language informing the employee that she could discuss
the questionnaire in union representation.
On January 27, 2012, Respondents president, Moore, issued
a memorandum placing employee Audrey Johnson on adminis-
trative leave, ostensibly pending further investigation of incidents brought to my attention. As part of this investigation,
Respondent required Johnson to complete a series of questionnaires, including one dated February 9, 2012, which included
the following language, set forth below verbatim and without
grammatical corrections:
DISCLOSURE:
This investigatory questionnaire is in response to an open investigation of alleged misconduct and the results may result in
discipline, up to and including discharge. You are hereby
mandated to answer all of the questions within this investigatory questionnaire; its contents shall remain confidential and
is not to be discussed outside union representation. All answers/responses are to be submitted truthfully, openly and
acutely. A proven dishonest response, malice intent or breach
of confidentiality will result in immediate termination of employment.
This prohibition on discussing the contents of the questionnaire, which Respondent admits, clearly is overbroad and violates the Act. The qualifying words outside union representation fall short of redeeming the rule, which still prohibits a
wide range of communication protected by the Act.
The Board has made clear that employees have the statutory
right to discuss their work-related concerns with each other and
to voice them to third parties. See Kinder-Care Learning Centers, above. Here, the prohibition prevents the exercise of this
right.
It is true that in rare circumstance, the Board has found lawful a rule enforcing confidentiality during an investigation. See
Caesars Palace, 336 NLRB 271 (2001) (employer did not
violate Section 8(a)(1) by maintaining and enforcing confidentiality rule during ongoing investigation of alleged illegal drug
activity, where confidentiality directive was given to each employee who was separately interviewed, the investigation involved allegations of a management coverup and possible management retaliation, as well as threats of violence, and the confidentiality rule was intended to ensure that witnesses were not
put in danger, evidence was not destroyed, and testimony was
not fabricated.) However, such circumstances are not present
here. Phoenix Transit System, 337 NLRB 510 (2002).
In Banner Estrella Medical Center, 358 NLRB 809 (2012),
the Board left no doubt that an employer bears the burden of
establishing that the particular circumstances have created legitimate reasons for a rule prohibiting disclosure. The Board stated, in part:
To justify a prohibition on employee discussion of ongoing investigations, an employer must show that it has a
legitimate business justification that outweighs employees
Section 7 rights. See Hyundai America Shipping Agency,
357 NLRB No. 80, slip op. at 15 (2011) (no legitimate and
substantial justification where employer routinely prohibited employees from discussing matters under investigation). In this case, the judge found that the Respondents
prohibition was justified by its concern with protecting the
integrity of its investigations. Contrary to the judge, we
find that the Respondents generalized concern with pro-
17
tecting the integrity of its investigations is insufficient to

outweigh employees Section 7 rights. Rather, in order to
minimize the impact on Section 7 rights, it was the Respondents burden to first determine whether in any
give[n] investigation witnesses need[ed] protection, evidence [was] in danger of being destroyed, testimony [was]
in danger of being fabricated, or there [was] a need to prevent a cover up. Id. The Respondents blanket approach
clearly failed to meet those requirements.
358 NLRB 809, 810.
In its brief, Respondent notes that the Board, in Banner
Estrella Medical Center, had found unlawful blanket rules prohibiting disclosure in a wide range of circumstances and then
points out that the prohibition at issue here was not such a
blanket prohibition. Instead, it was directed at a specific employee who was under investigation.
Although the Board did distinguish, in Banner Estrella Medical Center, between blanket and individualized prohibitions,
that distinction is not the central point, which concerns an employers duty to justify its effort to prohibit communication
which otherwise would be protected. In other words, such an
infringement on employees Section 7 rights is extraordinary,
and there must be extraordinary circumstances to justify it. As
a result of this reasoning, blanket prohibitions necessarily must
be unlawful, because they apply to all situations, the ordinary
as well as the extraordinary.
Thus, showing that a particular prohibition is not a blanket
rule does not carry an employers burden of establishing extraordinary circumstances. Here, credible evidence has not
demonstrated that witnesses needed protection, evidence was in
danger of being destroyed, testimony was being fabricated, or
that there was a need to prevent a coverup.
Respondents brief, after quoting the portion of the Banner
Estrella Medical Center opinion listing these factors, argued
that MSEA did have such business justifications. However,
Respondent did not point to any evidence giving it cause to
believe that witnesses needed protection, that evidence risked
destruction, that testimony was being fabricated, or that there
was a need to prevent a coverup. Instead, Respondents brief
stated as follows:
First, as noted previously with regard to this very small
unit, employees have exploited the frequent changes in
leadership to their advantage, even to the point of denying
that the Work Rules have been promulgated, despite the
strong evidence to the contrary. The investigation involved matters that potentially were within the knowledge
of other members of the bargaining unit; to protect integrity of the investigation, the confidentiality directive was
proper under the circumstances.
Respondents argument begins by assuming a fact not in evidence that employees had exploited frequent changes in leadership to their advantage. Although the record does reflect a
dispute as to whether Respondent actually had promulgated
work rules or only drafted them, such a disagreement certainly
does not constitute evidence that employees were seeking to
take advantage of changes in union leadership.
18
Moreover, the fact that the investigation involved matters

within the knowledge of other members of the bargaining unit
does not suggest that employees would destroy evidence or
fabricate testimony. After observing the employee witnesses
and listening to their testimony, I find no reason to believe they
would do such things. Respondent certainly has not presented
evidence to establish either such an inclination or sufficient
grounds for Respondent reasonably to believe that it existed.
Respondents brief includes a transcript citation to certain
parts of MSEA President Moores testimony, but this testimony
is conclusory and without specifics. Thus, Moore testified, in
part, as follows:
Q. All right. Can you explain the purpose of those
statements?
A. The purpose was to assure that there was an open
dialogue to protect the integrity of the investigation.
There is a-it is a small group that works at MSEA central,
not to mention the volunteers that come and go with
MSEA so it was a mere attempt to keep the confidentiality
and protect the integrity of the investigation.
Neither this testimony nor other evidence establishes facts
which would support a finding that extraordinary circumstances
were present which would justify a curtailment of employees
Section 7 rights. Accordingly, I conclude that Respondent
violated Section 8(a)(1) of the Act by the conduct alleged in
complaint paragraph 9.
Allegations of Unlawful Discrimination
Section 8(a)(3) of the Act prohibits an employer from encouraging or discouraging membership in any labor organization by discrimination in regard to hire or tenure of employment or any term or condition of employment. See 29 U.S.C.
158(a)(3). Section 8(a)(4) makes it unlawful for an employer
to discharge or otherwise discriminate against an employee
because he has filed charges or given testimony under this
Act. 29 U.S.C. 158(a)(4).
Paragraphs 2735 of the complaint describe alleged conduct
which, the General Counsel asserts, violates both Sections
8(a)(3) and 8(a)(4) of the Act, as well as Section 8(a)(1).
Suspension and Discharge of Nancy Durner
Complaint paragraphs 27 and 28 allege, respectively, that
Respondent suspended its employee Nancy Durner on about
June 2, 2011, and discharged her on about July 12, 2011.
Complaint paragraphs 43 and 44 allege that by these actions,
Respondent violated Section 8(a)(3) and (4). Respondent has
admitted that it suspended Durner and later discharged her, as
alleged, and I so find. However, Respondent denies that it did
so for unlawful reasons. It also denies that the suspension and
discharge violated the Act.
Nancy Durner began work as a part-time employee of Respondent in June 2008 and became a full-time employee about
2 months later. At all times she has performed clerical duties
and her job title is administrative assistant. Her immediate
supervisor is Respondents president, Kenneth Moore.
Durner is active in COSA and was elected secretary/treasurer
of that union in February 2011. She has also been a member of
the Unions bargaining committee which negotiated with Re-
spondent for a collective-bargaining agreement to succeed the

contract expiring September 30, 2011.
Durner also has filed a number of grievances. Many complained that Respondent had transferred bargaining work out of
the bargaining unit. These include a grievance dated November
15, 2010, concerning the sorting of incoming mail; a grievance
dated March 11, 2011, concerning the copying and mailing of
documents to members of Respondents board of directors; an
April 18, 2011 grievance alleging a similar violation; and an
April 26, 2011 grievance alleging a similar violation.
In addition to the grievances which Durner signed, COSA
filed another grievance which pertained directly to her. This
January 2011 grievance concerned Durner no longer answering
the telephone and routing calls, duties which, COSA asserted,
were bargaining unit work.
Durner also provided affidavits to the Board in connection
with its investigation of unfair labor practice charges. To take
one of these affidavits, the Board agent came to Respondent's
offices and interviewed Durner there.
On April 28, 2011, Respondents board of directors met at its
offices in Lansing. One of the directors attending this meeting
was Christopher Little. Respondent has admitted that Little
was its agent until May 2011, when he resigned. (Little, a
Michigan State employee had accepted a promotion and would
no longer be in the bargaining unit of State employees which
Respondent represents.)
After the board of directors meeting, but before leaving Respondents offices, Little had a conversation with Durner, who
congratulated him on his promotion. According to Little, she
then told him that things were getting really bad around the
office and attributed the problems to Respondents president,
Moore. Little further testified as follows:
Q. All right. What else do you recall about that conversation?
A. It was following the board meeting. It might have
been why we were down there too, I dont think it was, but
it wasshe had mentioned the fact that working around
Ken in the office was really hard and then he was making
things difficult for them. He was taking away their jobs
and giving them to non-union workers and kind of removing duties from them. One of the things that she had
commentedand she had told me that she said, well, I
know it was you that voted to take the phonesto make
the phone service automated. And I told her I said it
wasnt me that voted to take the you know, to enable the
phone service. I said Im the one that called the question
which ended debate on the subject during the board meeting, so then it was voted on, and then it was approved.
[Emphasis added.]
Little gave this testimony on direct examination for the Respondent. His spontaneous use of the words for them and
their and from them, which I have italicized above, indicates that he understood Durner to be expressing the workrelated concerns not only of herself but also of other bargaining
unit members. That conclusion is consistent with Durners
status as COSAs secretary-treasurer. Moreover, Durners
complaint that Respondents president was taking bargaining
unit jobs and giving them to non-union workers clearly is a

concern which a union would raise to protect the work of the
employees it represented.
Other parts of the record make clear that Durner was not just
speaking for herself when she complained to Little about the
telephone system. Answering the telephone and routing calls
had been bargaining unit work before Respondent installed a
voicemail system in late 2010. In January 2011, COSA had
filed a grievance concerning bargaining unit employees no
longer performing telephone answering duties, but the diminution of bargaining unit work was not the only reason the new
system had become a bone of contention. Difficulties in the
system caused frustration both for those who called Respondents offices seeking to speak with a staff member and for the
staff members who could not be reached. Thus, the voicemail
system had affected the working conditions of the staff members, who were employees in the COSA-represented bargaining
unit.
Additionally, a recorded greeting on the new telephone system stated that calls might be recorded and employees were
concerned about that possibility. On February 16, 2011, about
2 months before Durners conversation with Little, COSA had
sent the Respondent a request for information about the monitoring of telephone calls. Ten days later, Respondent had replied. At one point in this February 26, 2011 response Moore
had stated: To the best of my knowledge, no employee(s) have
had their phone communications monitored and/or recorded.
However, Moores letter stopped short of disavowing any intent
to monitor and record in the future, stating only that no notice
has been sent to employees that the Employer intends to monitor and/or record phone conversations.
Thus, for a number of reasons, bargaining unit employees
were quite concerned about the new telephone system and, I
conclude, Durner was voicing those concerns when she raised
the subject with Little. According to Little, Durner also said
that he and the rest of the board had no balls because we were
following Ken [Moore] blindly. Durner denied making this
no balls statement and, based on my observations of the witnesses, I credit Durners denial.
Little considered Durners comments improper and complained to Moore, who conducted an investigation and then
discharged Durner. Moores testimony concerning the reason
for terminating Durners employment is set forth above in the
section of this decision concerning complaint paragraph 8.
Moores testimony establishes that he sought to justify the
decision to discharge Durner by asserting that she had violated
a rule prohibiting Respondents staff from engaging in Respondents internal political activities. However, Moores testimony also shows that his claimed justification for discharging
Durner was not quite the same as his motivation for doing so.
When Respondents counsel asked Moore why he had decided to dismiss Durner, Moore answered, Because the elements
that affecting the board of directors concerning an issue without
coming to the president and/or the administration to address the
issue I felt was egregious. That style of speaking typified
Moores testimony, which at times could be hard to follow. In
essence, Moore felt it was egregious for Durner to go over
his head to the board of directors.
19
Moore rested his decision to discharge Durner on her supposed violation of a no political activity rule. Whether such a
rule actually was in effect, and whether Respondent had implemented it unilaterally, are separate issues which will be discussed later in this decision. However the 8(a)(3) and (4) discrimination allegations now under consideration may be resolved without deciding the validity of the rule itself. The rule
stated as follows:
POLITICAL ACTIVITIES
Internal MSEA Political Activity is prohibited. No MSEA
employee except elected officers of MSEA shall engage directly or indirectly in internal MSEA political matters.
As used in this rule, internal MSEA political matters shall
include:
1. The election of MSEA officers, members of the
Board of Directors (including both Regional Directors and
Alternate Regional Directors), Delegates and Alternate
Delegates to the General Assembly, Department Spokespersons, Alternate and/or Co Department Spokespersons
and Chief Stewards.
2. The formulation, lobbying for or voting on any
amendment to the MSEA Constitution or any other matter
properly before the General Assembly, the State Board of
Directors, the Executive Council or the officers of MSEA.
This rule is intended to prohibit all activities which are political in nature, including, nomination of candidates for MSEA
elected office (Candidates), lobbying or seeking support for
Candidates or potential Candidates; preparing campaign materials for Candidates; or any other activity intended to, or resulting in, influencing any internal MSEA political matter.
Violation of this rule shall be considered a serious matter and
shall result in disciplinary action up to and including termination.
The Respondent has not claimed that Durner campaigned for
or assisted any candidate for MSEA office and the record
would not support such an assertion. Rather, if her conduct
violated any portion of the rule, it would have to be the prohibition on influencing any internal MSEA political matter.
Were I analyzing the facts using the framework which the
Board established in Wright Line, 251 NLRB 1083 (1980),
enfd. 662 F.2d 899 (1st Cir. 1981), cert. denied 455 U.S. 989
(1982), it might become necessary to consider whether assertion of the rule against political activities constituted a pretext.
However, I conclude that it is not appropriate to apply a Wright
Line analysis because Respondent discharged Durner for engaging in conduct which the Act clearly protects. Beverly
Health & Rehabilitation Services, 346 NLRB 1319 (2006). If
an employers rule prohibits conduct which the Act protects,
the rule must yield to the law.
Here, the Act protected Durners complaint to Little that the
Respondent was diminishing the bargaining units work, and
her voicing the concerns of bargaining unit members about
working conditions, including the automated telephone system,
every bit as much as it protected the grievance discussion in
Beverly Health & Rehabilitation Services. Accordingly, as the
20
Board stated therein, the appropriate inquiry is whether, during

the course of her protected activity, Durner engaged in any
conduct which removed her from the protection of the Act.
Based on Durners testimony, which I have credited, I find
that she did not tell Little that he and the other board members
had no balls or lacked the balls to go against the MSEA
president. However, even if Durner had made this statement, it
was not so egregious that it deprived her of the Acts protection. See, e.g., Phoenix Transit System, 337 NLRB 510 (2002).
Moreover, the testimony of Respondents official who made
the discharge decision, President Moore, leaves no doubt that
he decided to terminate Durners employment because she had
failed to bring her complaints directly to him and instead had
gone over his head to the board of directors. Although the arbitrator focused on the purported no balls statement in deciding
that Durner deserved some discipline short of discharge, the
record here establishes that Moore terminated Durners employment not for vulgar or insulting speech but rather for going
over his head to a member of the board of directors.
However, an employer lawfully may not limit employees
Section 7 rights in this manner. Just as employees may take
their complaints about working conditions to the public, so they
may raise them at higher levels of management.
Durners discussion with Little was not heated. Tempers did
not flare. The only possibly offensive language was the no
balls remark which, I have found, Durner did not make. Accordingly, I find that Durner did not lose the protection of the
Act.
Durner performed clerical functions and did not fall within
the meaning of key paid employee, so I need not perform the
sort of analysis applied in Service Employees Local 1, 344
NLRB 1104 (2005), and Operating Engineers Local 370, 341
NLRB 822 (2004).
Respondents brief stresses that it discharged Durner because
she violated a work rule, namely, the rule against political activities discussed above. A later section of this decision will
focus on whether the rule in question had validly been implemented, but even if it had been, an employers work rule cannot
repeal the protection of Federal law.
If the work rule had plainly and specifically prohibited the
conduct for which Respondent punished Durnerraising employee complaints about working conditions with a management official other than the presidentit would have violated
Section 8(a)(1) on its face. In any event, whether or not the
rules language, considered by itself, interfered with, restrained,
or coerced employees in the exercise of Section 7 rights, the
rule as applied to Durner certainly did.
In sum, I conclude that Respondent violated Section 8(a)(3)
and (1) of the Act by suspending and then discharging Durner
for union and concerted activities which plainly fall within the
Acts protection. Because the evidence so clearly ties the discharge decision to Durners protected activity on April 28,
2011, I do not conclude that Respondent also discriminated
against her because she gave affidavits to the Board, in violation of Section 8(a)(4).
In this instance, the arbitral award finding Durner insubordinate, and therefore not entitled to backpay, is not entitled to
deference. The arbitrator neither considered the unfair labor
practice issue nor discussed it in the arbitral award. Motor

Convoy, Inc., 303 NLRB 135 (1981). Moreover, even had the
arbitral award addressed the unfair labor practice issue, I would
conclude that the result was palpably wrong, as the Board used
that term in Kvaerner Philadelphia Shipyard, 346 NLRB 390
(2006).
The General Counsel argues that the Board should adopt a
new deferral standard. However, changing the standard is not
within my authority. In this instance, it also would not alter my
determination that deferral to the arbitral award is not appropriate.
Investigation and Discharge of Employee Audrey Johnson
Complaint paragraphs 29 and 30 allege, respectively, that the
Respondent placed employee Audrey Johnson on administrative leave on about January 27, 2012, and discharged her on
about June 14, 2012. Respondent has admitted taking these
actions and, based on those admissions, I so find.
Complaint paragraphs 43 and 44 allege that this conduct violated Sections 8(a)(3) and 8(a)(4), respectively, as well as Section 8(a)(1) of the Act. Respondent denies these allegations.
Audrey Johnson began work for Respondent in June 2006 as
a membership services representative, a position in the bargaining unit represented by COSA. In about April 2008, she became a labor relations specialist, which gave her the added
responsibility of representing MSEA grievances in arbitrations.
In 2007, Johnson became secretary/treasurer of COSA and
served in that union office until replaced by Durner in 2011.
After Respondent suspended and discharged Durner in the
summer of 2011, Johnson resumed the duties of secretary/treasurer on an interim basis. She was also a member of
the bargaining team which negotiated COSAs 20082011
contract with Respondent.
Johnson furnished four affidavits in Board investigations.
For one of them, the Board agent interviewed Johnson in a
conference room at the MSEA offices.
On December 15, 2011, Johnsons job duties involved representing a State employee in an arbitration in Detroit. This arbitration did not take place at a single location but involved travel
to different physicians offices to receive testimony. She had
forgotten to take her wallet which contained her personal credit
cards, but she did have the MSEA credit card, which she kept
separately in her work bag. Although she had been issued the
credit card when she began work for the Respondent 5 years
earlier, she had never used it to purchase gasoline.
Also in December 2011, she charged on the MSEA credit
card the purchase of a Franklin Planner to use in her work.
Johnson testified that when she received the credit card the
person who was then Respondents president, Jack Yoak, told
her that it was to be used to buy office supplies. She further
testified that MSEA Vice President Craig Tuck told her that for
any charge more than $100 she should fill out a requisition
form and get approval in advance.
A month later, Respondents treasurer, Timothy Schutt,
asked Johnson to surrender her MSEA credit card to him. He
also gave her a memo dated January 18, 2012, which stated as
follows:
In review of the current credit card billing statement

dated 01/10/12 it appears that there are inappropriate credit card purchases on the credit card with the account ending in 1718, which is prohibited by Policy and/or IRS
Regulations. The use of the MSEA credit card to purchase
fuel for a personal is not allowed in any circumstances.
The use of a MSEA credit card to purchase office supplies
is subject to prior approval from the President or Treasurer
of MSEA, however, these items can be purchased upon
request on a office holders credit card other than your individual card. With this in mind, at receipt of this letter I
am suspending use of your credit card and am requesting
the card be surrendered, pending further investigation.
There is no dispute that Johnson gave Schutt the credit card,
as he had requested. However, the testimony of Schutt and
Johnson conflict concerning another part of this encounter.
This conflict concerns whether Johnson gave Schutt an explanation for why she used the credit card to purchase gasoline.
According to Schutt, Johnson said that she had charged gasoline to the MSEA credit card because when she had submitted a
voucher for reimbursement of expenses for previous travel,
Moore had denied it. Specifically, Schutt testified:
[S]he brought up the fact that she used the credit card. I told
[her] we couldnt allow it because of those IRS regulations
that I learned about over in Maryland and then she proceeded
to tell me that she did itwhen I asked about it, she did it because the last voucher was denied, and she wasnt about to
ask about mileage reimbursement again, so she just used the
credit card, she needed gas, and so she filled it up, and she also said it was allowed in the past.
21
Ken denied a previous voucher[] and also she wasnt about to

ask to get permission to represent members.
Absent other factors, I would be inclined to credit Schutt because of the corroborating email. It would seem unlikely that
Schutt would knowingly make an untrue statement in this nearly contemporaneous email unless Respondent was intent upon
discharging Johnson and grasping for evidence to make a case.
Such a motive should not be ascribed to anyone absent evidence. Here, the record does include evidence suggesting the
existence of such a motive.
One of Respondents members, Benny R. Poole Jr., attributed statements to Respondents president, Moore, which, if true,
indicate an intention to destroy COSA by discharging its members. Poole has been a member of MSEA for two decades or
more and continues to serve as a chief shop steward. He testified that in April 2011 he and Moore were alone in Moores
office:
Q. And what was the purpose for being there?
A. To check on I had [sic] a grievance that was going
to go to arbitration, and I wanted to find out the date of
that.
Q. Okay, and what was your conversation at that time?
A. Well, at that time Mr. Moore told mehe picked
up a big old binder and threw it and said that youve got to
help me get COSA.
....
Mr. Schutt refused to hear any explanation regarding my credit card charge because he saidhe threw his hands up and
said it was coming from the back. He didnt allow me the
opportunity to explain anything.
Q. BY MR. PRESTON: Did he say anything to help your

understanding that he wanted to get rid of COSA?
A. As far as the amount of money in their contract and
benefits, thats what it was.
Q. One second. Okay, and what was your response to
what he said?
A. I didnt say anything. I just wanted my date of my
arbitration. The secretary came in at one point. On his
computer, she punched it up. They gave me a copy of it,
and I proceeded to leave the office. But before I left, he
pointed at the wall and stated once again, Youve got to
help get COSA, and he pointed across to the wall.
Q. And what wall are we talking about? What did that
separate?
A. It separated from his office to Mr. Mannings office
on the other side.
Q. All right. And isnt it true that you told Mr. Schutt
that you made the fuel purchase because you had mileage
reimbursement that was due from a previous travel voucher that the president had denied?
A. No, I didnt.
At that time, Clyde Manning was COSAs president and

worked for the Respondent in the COSA-represented bargaining unit.
Poole also testified that Moore voiced his intention to get rid
of COSA during meetings of Respondents board of directors:
In resolving this credibility conflict, I consider two competing factors. On the one hand, Johnsons demeanor as a witness
particularly impressed me. On the other hand, a nearly contemporaneous document is consistent with Schutts version of
his January 18, 2012 meeting with Johnson. Shortly after his
exchange, Schutt sent Moore an email describing it. In this
email, Schutt stated: I specifically ask[ed] about the fuel purchase and she stated it was for mileage reimbursement because
Q. BY MR. PRESTON: But did he give, during these

conversations, did he express anything as to what would
happen with COSA?
A. Yes, he stated that he was going to get rid of them.
And as far as on some occasion, he spoke and he gave the
names of a couple that hes going to fire and get rid of
COSA.
Q. Okay, and who are these individuals he mentioned?
A. One was Audrey Johnson.
Q. All right. Did she say anything about having lost

her purse or her wallet or misplaced her purse or her wallet
on the day she used the MSEA credit card for fuel?
A. No.
Johnson unequivocally denied making the statement which
Schutt attributed to her. On cross-examination by Respondent,
she testified, in part, as follows:
22
Q. And who else?

A. And one was Nancy and Mary.
Q. Okay, do you know when he made those statements
as to each individual?
A. Roughly it was at this years board meetings. I
think one was in April of this year, and some was last
year.
Q. Okay, the one as to April, which person did he
mention?
A. That was Audrey Johnson.
Q. And you said last year. Who did he mention last
year?
A. Last year it was Nancy.
Q. Okay, and what about you did mention, you mentioned Mary. When did he mention Mary?
A. That was, I believe, in one of the earlier board
meetings either the last part of last year or the beginning of
this year when they were talking about cutting back and
laying off people and getting rid of COSA members.
Poole testified on August 31, 2012, so his reference to
April of this year means April 2012. His references to
Nancy and Mary are to Nancy Durner and Mary
Groves, both of whom are alleged in the complaint to be
victims of Respondents unlawful discrimination, matters
which will be addressed later in this decision. My observations of the witnesses lead me to conclude that Pooles
testimony is more reliable than that of Moore, who denied
making the get COSA statement. Crediting Poole, I find
both that Moore made the statements Poole attributed to
him and that he also threw the binder, as Poole described.
In addition to his testimony about statements attributed to
Moore, Poole also described a conversation he had with a volunteer working in Respondents offices. At some point, Respondent had begun using unpaid volunteers to perform some
of the work done by Respondents employees in the COSArepresented bargaining unit. One of these volunteers was
Fidencio (Frank) Gonzales, who had retired from his job with
the State of Michigan at the end of 2010, freeing him to contribute much of his time to Respondent.
During his 35 years as a member of MSEA, Gonzales had
held a number of offices in that union, including shop steward,
chief steward, local president, and the chair of various committees. Additionally, while on a leave of absence from his job
with the State of Michigan, Gonzales had worked as a paid
employee of Respondent in the COSA-represented bargaining
unit. The complaint alleges, and Respondents answer admits,
that Gonzales is Respondents agent within the meaning of
Section 2(13) of the Act. Accordingly, Pooles testimony quoting Gonzales is not hearsay and Gonzales statements are imputable to Respondent.
According to Poole, in April 2012, during a break in one of
Respondents board meetings, he spoke with Gonzales. Poole
testified as follows:
Q. Okay. And what was this conversation, or what
was his statement?
A. Well, there was talk about firing all COSA in that
meeting.
Q. Right.
A. People were talking, and all of a sudden when I
talked to Frank Gonzales, he said theyre going to fire
them all. And he stated that the ones to take over would
be him, Ron, I think Schneider, Russ
Q. Russ who?
A. Waters. These are probably the ones taking over
COSA duties.
Q. Okay. Yesterday there was some mention by Respondent as to meetings going long. Do you know what
he could be referring to?
A. The board meeting, starting since Ken Moore was
president, they started lasting until 10:00, 11:00too
long, 10 hours or more. And sometimes hed postpone at
a given time until the next day on Sunday, which is unusual through the past years. It did not last that long. And the
reason for it is because the whole board meeting was
talked about COSA, all of COSA, and they couldnt get
the other business of the Union done in time because they
talked about COSA.
Poole testified emphatically and, based on my observations, I
believe he was a reliable witness. Additionally, when Gonzales
testified, some 4 weeks after Poole, he did not deny the statements attributed to him by Poole. Therefore, I find that Gonzales did make the going to fire them all statement, as Poole
testified.
Additionally, in the rather unusual circumstances of this
case, Respondent stood to gain by eliminating the jobs in the
COSA-represented bargaining unit. Its 2008-2011 collectivebargaining agreement with COSA included an article setting
ground rules and deadlines for bargaining together with the
following interest arbitration language:
Therefore, all Articles may be pursued to arbitration in
such manner to assure an award by AUGUST 1, the decision of the arbitrator will be final and binding on both parties.
Thus, the 20082011 contract provided that if the Respondent and COSA could not agree on a particular contract term for
the next contract, a neutral arbitrator would have the authority
to make a binding decision.
Such interest arbitration clauses, seldom seen in private sector collective-bargaining agreements, are more common in
contracts between public employees and their government employers. A strike by civil servants harms the public and is, in
many jurisdictions, unlawful. Interest arbitration serves as a
substitute.
In the private sector, if an employers management concludes that it is in a good economic position to weather a strike,
it may take a tough stance at the bargaining table. Similarly, if
a private sector employer believes that a union will not strike, it
may decide not to make certain concessions, increasing the
possibility of a deadlock. If a lawful impasse does occur, the
employer then may implement its final offer.
However, a binding interest arbitration clause takes these options away from the employer. If the parties do reach impasse,
the employer cannot unilaterally implement the terms it prefers.
Instead, an arbitrator decides.
For this reason, private sector employees usually do not

agree to interest arbitration provisions. But here, the Respondent, although itself an employer in the private sector, represents
State workers and enters into collective-bargaining agreements
with State government. Such contracts include interest arbitration clauses more often than do private sector collectivebargaining agreements. At some point, the practice of including such clauses migrated from Respondents negotiations with
government to its bargaining with its own employees.
The Respondents previous leadership, whom Moore replaced when he took office in 2010, had agreed to the interest
arbitration clause, but Moore was stuck with it. Meanwhile, the
Respondents membership was declining, resulting in less dues
revenue and a perceived need for belt tightening. However,
Moore could not insist on concessions to impasse because a
deadlock would result in the arbitrator making the decision
As noted above, Moore had come to office determined to run
things differently and had taken steps to assure that he, not
other elected officers, held the reins. Yet the interest arbitration
clause prevented him from bargaining to impasse and unilaterally implementing the terms he desired.
Someone with Moores take charge personality would not
find this situation easy to accept and might decide that the only
remaining way to regain control was to eliminate COSA.
Based on Pooles credited testimony, I find that Moore did
make the get COSA statements which Poole attributed to
him.
Additionally, based on Pooles uncontradicted testimony, I
have found that Gonzales, an admitted agent of Respondent, did
state that the employees in the COSA unit would be fired and
that he, Gonzales, and some others would be taking over their
duties.
Such animus against the COSA unit employees increases the
likelihood that the statement attributed to her by Schuttthat
she had charged gasoline on the MSEA credit card because a
previous travel voucher had been rejectedis a fabrication to
support her discharge.
Moreover, the manner in which Respondent investigated the
credit card charge leads me to believe that Respondent was
fishing, with a large net, for anything it could use against Johnson. On January 20, 2012, President Moores administrative
assistant gave Johnson an investigative questionnaire to complete and return, which she did. Three days later, the administrative assistant gave Johnson another questionnaire, which
Johnson also completed and returned.
Respondents president, Moore, also asked Respondents audit committee, chaired by Kay Ryzenga, to investigate.
Ryzenga sent Moore a January 25, 2012 report which concluded that it appeared Ms. Johnson has violated several memorandums, COSA contract articles and a work rule by purchasing
fuel for her personal car by using the MSEA credit card and for
working at home without prior authorizationthen billing
MSEA for reimbursement for mileage via voucher for such
unapproved travel.
By memo dated January 27, 2012, Respondents president,
Moore, placed Johnson on administrative leave pending further investigation of incidents that were brought to my attention. Moores memo notifying Johnson of that decision gave
23
no reason other than pending further investigation of incidents

that were brought to my attention. Johnson credibly testified
that when she asked Moore for the reason he informed me that
I was being investigated for misconduct, but he didnt go into
any details.
On February 9, 2012, Johnson attended an investigatory conference at Respondents offices. Moore gave Johnson another
questionnaire to complete. The questions ranged well beyond
the credit card charge. For example, questions 9 and 10 on the
questionnaire stated as follows:
9. Did you on September 8, 2011 forward an e-mail to
staff members with the subject line Missing Keys?
10. Within your e-mail dated September 8, 2011 did
you stated [sic] My office keys are missing. . . . Please
advise if you have seen a set of keys with a blue wrist
bungee card and a red flash drive attached.
(Emphasis in original.) Moore admitted on cross-examination
that Johnson had sent the September 8, 2011 email about the
missing keys to all staff members, including Moore, and that
another email 16 minutes later announced that the keys had
been located. It seems odd that Moore would bring up this
trivial incident in a questionnaire 5 months later. When asked
about it on cross-examination, Moore had no ready answer:
The loss of the keys and the recovery I believe is what
I was attempting to document. Im trying to put the
thought process back when this questionnaire was created.
Im having some difficulty doing that.
Another questionnaire which Moore had Johnson complete
asked her, among other things, if she had worn track suits to the
office. However, Moore admitted that he had never issued a
directive concerning the wearing of such apparel and the record
otherwise does not establish that there was a prohibition on any
such attire.
These investigatory questionnaires supposedly were to
gather information concerning suspected wrongdoing. The
inclusion of questions unrelated to such possible wrongdoing is
particularly difficult to understand because Moore already had
the information the questionnaires sought. He had received the
emails concerning when the keys were lost and found and he
obviously would have known that Johnson sometimes wore a
tracksuit to work because he and she worked at the same location.
The tenor of the questionnaires, considered together with
Moores failure to explain to Johnson why she was being
placed on administrative leave, suggests that Moore was intent
on firing Johnson but was looking for a reason to justify that
decision. Such a conclusion also would be consistent with
Moores get COSA statements to Poole.
The conclusion that Moore was trying to scavenge some reason to discharge Johnson also draws support from the fact that,
as Moore himself essentially admitted on cross-examination, he
never told Johnson the nature of the allegations being investigated until the day he discharged her. His failure to inform her
of the allegations makes no sense if his true motive were to find
out the facts. Rather, it suggests that Moore was still looking
for some allegations he could use.
24
This conclusionthat Moore was looking for a reason to

justify Johnsons discharge but having trouble finding one
also would be consistent with the long period of time Johnson
remained on administrative leave, which did not end June 12,
2012. It would appear that Moore needed the time to drum up
support for a discharge decision.
Moore explained that Respondent had three bodies that address charges in our organization. Itd be the executive council
if theres a complaint or charge on staff. Its the steward and
training [committee] if its a complaint or a charge on a steward
or chief steward. And then if youre a region director . . . president, vice president, state secretary, treasurer, then those forums would be addressed in our constitutional elections committee. Moore further testified:
[A]ctually I had put charges in front of the constitutional elections committee, and they sent them back without sufficient
merit. Thats when I put it in front of the audit committee to
compile the documents because I merely pointed at a specific
date that I was aware of on a fuel usage versus a voucher usage which would simply indicate double-dipping which is a
violation of the law simply. And I had addressed that. Well,
unfortunately I didnt have a copy of the voucher, and I didnt
have a copy of the credit card log. So when I got that back, I
sent it back to audit, and I asked for a full-blown investigation. The acting chair of that committee chose not to put it in
front of the audit committee, which I didnt find out about for
another 60 days.
Thus, Moores effort to discharge Johnson, based on Johnsons onetime use of the credit card for gasoline, met with opposition from others in Respondents organization. However,
Moore persisted.
On June 13, 2012, the day after Johnson returned to duty, she
attended another disciplinary conference. When she came to
work on June 14, 2012, Moore gave her the choice of resigning
or being discharged. She chose the latter and Moore gave her a
termination letter dated June 13, 2012. The letter gave the following reasons:
Use of position for personal gain (theft);
Conduct Unbecoming; and,
Insubordination or Disregard for Authority
The letter gave these claimed reasons without any elaboration or explanation of their factual basis.
On crossexamination, Moore asserted that he had explained these reasons to Johnson when he gave her the letter. On crossexamination, the General Counsel asked Moore about the reasons for Johnsons discharge:
Q. Okay, can you explain to me right now what were
the actions that
A. The use of personal gain, the investigation revealed
a denial of a travel voucher. Insubordination in the mindset of the, Im going to use the credit card even though
you denied the voucher, is insubordination; its actually
theft because its not an approved process thats ever been
participated in MSEA with her, and its an unacceptable
practice. Its compensation versus reimbursement, justifies theft. Insubordination and disregard for authority, the
directives were put out there, the manipulation of the calendar, and all the elements that were part of the investigation revealed the complete disregard for authority.
Q. Okay, Im sorry. Manipulation of calendar, I dont
believe theres any evidence thats been shown anywhere
about manipulation of a calendar. What are you referring
to?
A. I believe the report reflects that her calendar, her
Microsoft calendar was checked on the Tuesday of that
week, so it must have been when, November 14th, and
when it was checked in, the 19th, which was a Friday, it
showed thered been a change; thats manipulation of the
calendar from my perspective.
The manipulation of calendar allegation concerned the
electronic calendar Johnson kept on her computer for her personal use. Moore admitted that it was not used for timekeeping
purposes and the record does not show that Respondent used it
to track or assign employees work. Although Moore testified
that he also checked it, he did not point to any specific instance
of doing so and did not make any claim that he had been misled
by any entry in it.
As to Johnsons use of the credit card on a single occasion to
purchase gasoline, There is no procedure, theres no acceptable application of credit card use for personal fuel; thats theft.
It would have been understandable for Moore to characterize
this purchase as theft if Johnson also had submitted a voucher
claiming the mileage expense for reimbursement. Had she
done so, she would have been seeking a duplicate payment for
the same mileage. However, she did not seek such reimbursement. In these circumstances, Moores calling the charge for
gasoline theft is inexplicable.
As to the discharge letters reference to insubordination,
Moore pointed to an instance when Johnson had worked out of
the office without getting approved in advance, in accordance
with a directive he had issued.
In determining whether Johnsons discharge violated the
Act, I will follow the framework the Board set forth in Wright
Line, 251 NLRB 1083 (1980), enfd. 662 F.2d 899 (1st Cir.
1981), cert. denied 455 U.S. 989 (1982). Under Wright Line,
the General Counsel must establish four elements by a preponderance of the evidence. First, the General Counsel must show
the existence of activity protected by the Act. Second, the
General Counsel must prove that Respondent was aware that
the employees had engaged in such activity. Third, the General
Counsel must show that the alleged discriminatees suffered an
adverse employment action. Fourth, the General Counsel must
establish a link, or nexus, between the employees protected
activity and the adverse employment action. More specifically,
the General Counsel must show that the protected activities
were a substantial or motivating factor in the decision to take
the adverse employment action. See, e.g., North Hills Office
Services, Inc., 346 NLRB 1099 ( 2006).
In effect, proving these four elements creates a presumption
that the adverse employment action violated the Act. To rebut
such a presumption, the respondent must persuade by a preponderance of the evidence that the same action would have taken
place even in the absence of the protected conduct. Wright
Line, 251 NLRB 1083, 1089; Hyatt Regency Memphis, 296

NLRB 259, 260 (1989), enfd. in relevant part 939 F.2d 361 (6th
Cir. 1991). See also Manno Electric, Inc., 321 NLRB 278, 280
fn. 12 (1996). However, if Respondents asserted reasons for
its action are pretextual, it cannot carry the rebuttal burden. A
finding of pretext defeats any attempt by the Respondent to
show that it would have discharged the discriminatees absent
their union activities. Rood Trucking Co., 342 NLRB 895
(2004); Austal USA, LLC, 356 NLRB 363 (2010).
The evidence clearly establishes all four elements which the
General Counsel must prove. Johnson was not only a union
member, she was COSAs secretary/treasurer and a member of
COSAs 2008 negotiating team. In a small bargaining unit of
half a dozen employees, who made up most of the employee
complement at Respondents offices, Johnsons union activity
would be well known to management. Respondent discharged
Johnson, and that certainly constitutes an adverse employment
action.
The credited testimony of Benny Poole establishes the fourth
element, the link connecting the protected activity with the
adverse action. Based on Pooles testimony, I find that Moore
was so upset with COSA that he threw a heavy binder as well
as voicing his intent to eliminate the bargaining unit. Additionally, based on the statements made to Poole by Gonzales, an
admitted agent of MSEA, I find that Respondent intended to
discharge the bargaining unit employees and replace them with
volunteers.
Because the General Counsel has established all four of the
initial Wright Line elements, the burden shifts to Respondent to
show that it would have discharged Johnson in any event, regardless of protected activity. However, Respondent cannot
meet this burden because the reasons it gave for the discharge
were pretextual. Rood Trucking Co., above; Austal USA, LLC,
above. Based on the evidence discussed above, I conclude that
Respondents President, Moore, intended to fire Johnson because she was a COSA member and set about to find reasons
which would justify such a discharge. These reasons were not
the real reason, which was the desire to eliminate COSA by
discharging the bargaining unit employees.
Accordingly, I conclude that Respondent, by placing Audrey
Johnson on administrative leave and then discharging her, violated Section 8(a)(3) and (1) of the Act. The General Counsel
has also alleged that Respondent took these actions because she
gave affidavits during the Boards investigation of unfair labor
practice charges. Although it is true that Johnson did give such
affidavits, the evidence does not establish that her cooperation
with the Board was a motivating factor. Therefore, I do not
recommend that the Board find that Respondent also violated
Section 8(a)(4) of the Act.
Alleged Isolation of Employees
Complaint paragraph 31 alleges that since about March
2012, Respondent isolated COSA officers from bargaining unit
employees by failing to move their office spaces when Respondent moved its employees to another floor in Respondents
building. Complaint paragraph 32 alleges that since about
March until June 12, 2012, and then from about June 14 until
about July 9, 2012, Respondent physically isolated Rhonda
25
Westphal away from her coworkers by failing to move her

office to another floor in Respondents building. The Complaint further alleges that these actions violated Section 8(a)(3),
(4), and (1) of the Act. Respondent denies these allegations.
Respondent owns a building with more than one story and
the first floor is partially underground. Respondents board of
directors decided to move all of its operations to the first floor,
which is less desirable as rental space, so that the upper floor
could be leased out.
On the weekend of March 1718, 2012, Respondent moved
the offices of most of the employees who worked on the second
floor but Respondents president had told two full-time employees, Clyde Manning and Rhonda Westphal, that they would
have to wait because of a problem with the furniture. Manning
and Westphal were, respectively, COSAs president and vice
president.
The desk of Audrey Johnson remained on the second floor
but, as noted above, she was on administrative leave. The desk
of Respondents treasurer, Timothy Schutt, also remained on
the second floor. However, he was not in the COSArepresented bargaining unit and only worked one day a week.
Several days later, Manning injured his back and took medical leave. Although Westphal requested that her desk and
computer be taken downstairs, Moore refused. Westphal continued to work on the second floor until July 2012, when Respondent moved her and Manning (now returned from medical
leave) to the first floor. In the meantime, while the desks of
Westphal and Manning remained on the second floor, Respondent hired two new employees and assigned them to work
on the first floor.
Moore testified that Respondent had intended to buy office
furniture manufactured by inmates in prison industries. Such
furniture only can be sold to governments and to nonprofit
organizations which qualify. According to Moore, the Respondent discovered belatedly that it did not qualify and could
not purchase the prison-made furniture.
Moore is an experienced cabinetmaker and decided to build
some of the furniture himself. However, doing so took time.
The General Counsel argues that during this period of time
the second floor had the appearance of a construction site and
that it constituted unlawful discrimination to leave the desks of
COSAs two top officers there while moving others downstairs.
In examining the evidence, I will again apply the Wright Line
framework.
Clearly, both the president and vice president of COSA had
engaged in union activities and Respondent was aware of those
activities. Thus, the General Counsel has satisfied the first two
Wright Line requirements.
Third, the General Counsel must prove that the alleged
discriminatees suffered some adverse employment actions.
Certainly, in certain instances, subjecting particular employees
to working conditions not shared by other workers can constitute an adverse employment action. However, I conclude that
the relatively minor inconvenience experienced by Westphal
for a period of about 4 months does not rise to that level. Because Manning was on medical leave for most of this period, he
had to work in this less-than-ideal environment only for a short
time.
26
The record does not establish that this environment exposed

either Westphal or Manning to any hazards such as coal dust or
increased the risk of accidental injury. It also does not establish
that either Westphal or Manning, as a result of remaining on the
second floor during this period, suffered any diminution in
wages, benefits, or other compensation. Accordingly, I conclude that the General Counsel has failed to prove the third
Wright Line element, an adverse employment action.
Because the General Counsel must prove all four elements,
its failure to prove that an adverse employment action occurred
ends the analysis. The General Counsel has not proven that the
alleged conduct violated either Section 8(a)(3) or (4) of the Act.
However, I must also consider whether the Respondent independently violated Section 8(a)(1) by interfering with, restraining, or coercing employees in the exercise of their Section 7
rights. Clearly, separating union officers from the other bargaining unit employees with whom they usually worked could
constitute such interference if it made the employees access to
their union officers unduly difficult or impossible. However,
the present record does not establish that maintaining their
working space on the second floor significantly impaired the
ability of these two union officers to communicate with other
members of the COSA bargaining unit or significantly interfered with the performance of union duties. Accordingly, I
conclude that the Respondent did not violate Section 8(a)(1).
Therefore, I recommend that the Board dismiss the allegations raised by complaint paragraphs 31 and 32.
Termination of Mary Groves Recall Rights
Complaint paragraph 33 alleges that on about April 2, 2012,
Respondent terminated Mary Groves recall rights, effectively
discharging her. Respondents answer admits this allegation.
However, Respondent denies the further complaint allegations
that the termination of Groves recall rights violated Section
8(a)(1), (3), and (4) of the Act.
Groves began working for Respondent as a temporary employee in May 2009 and became a full-time employee about 2
months later. She worked in the bargaining unit represented by
COSA, to which she belonged.
In March 2011 she became a member of COSAs bargaining
committee, along with COSA President Manning and Vice
President Westphal. The committee negotiated with Respondent for a new collective-bargaining agreement to succeed the
one expiring September 30, 2011.
In early November 2011, the Respondent notified COSA that
it intended to lay off employees due to lack of funds, operating
revenues and administrative efficiency. Respondent laid off
Groves effective December 5, 2011. The General Counsel does
not allege that this layoff violated the Act, but only that Respondent later committed an unfair labor practice when it terminated Groves recall rights.
Respondents president, Moore, sent Groves a March 22,
2012 notice of recall. It stated:
Pursuant to the provisions of Article 13, Section F of
the COSA Contract, this is to offer recall to you in the
classification of Accounting Assistant at MSEA Central
Office, performing duties similar to those you did prior to
your layoff. Your rate of pay will be the same rate you re-
ceived prior to your layoff. The hours of work will be

1:00 p.m. to 5:00 p.m, Monday through Friday.
You must respond whether you accept or decline recall
of this position prior to April 2, 2012. You may respond
in
writing
by
either
email
(kmoore@msea.org/troberts@msea.org)
or
fax
to
517/3947376. Failure to respond within this time frame
will result in your recall rights being terminated.
When Groves received this letter, she was considering another possible job, but one which would have been temporary
and would not have offered the extensive benefits she had received while working for Respondent. Moores recall letter
had not indicated a starting date or what benefits she would
receive. Since the work would be part timeonly 4 hours a
day Groves was concerned that it might not include her previous benefits.
Groves contacted Respondents treasurer, Timothy Schutt,
but Schutt was unaware that Moore had sent Groves a recall
letter and could not provide any information. At this point,
COSA President Manning was still on medical leave, so Groves
contacted COSA Vice President Westphal, who provided some
information about language in the collective-bargaining agreement but could not answer all of Groves questions.
On March 29, 2012, Groves sent Moore a letter (incorrectly
dated March 30, 2012), stating that it was impossible for her to
make an informed decision based on the information in the
March 22, 2012 notification. It further stated:
The [recall] notification did not include a starting date.
Also, I would like a little clarification as to whether this is
a permanent recall or just temporary. I am assuming, because the notice did not state otherwise, that it is to be
permanent but I would like it clarified as my layoff notice
also stated that my employment was terminated and my
position within MSEA would be vacated.
Please provide answers and clarification in writing and
I will be glad to respond, once I have received them, within the time frame set forth within Article 13, Section F of
the COSA contract.
On April 2, 2012, Groves followed up by sending Moore an
email which attached her letter, quoted above. The email stated, in part, I would also like to reiterate that I am considering
returning return [sic] to MSEA but am unable to make an informed decision as there was not a start date is [sic] identified
and I would also like to know whether the position is permanent or temporary. The email then asked Moore to clarify
these issues as soon as possible.
Moore sent Groves an April 2, 2012 letter informing her that
her recall rights had been terminated. The letter stated as follows:
I am in receipt of your correspondence dated March
30, 2012. I would like to refer you back to the language of
the COSA Contract:
171.e employee shall have ten (10) calendar days
from the date [of the] mailing to respond to his/her intentions to accept or refuse recall to the proposed position.
As well as refer you to the recent receipt of Arbitrator

Van Degens Interest Arbitration decision adopting the
following change to Article 13, Section G:
The employee shall have Five (5) calendar days from
the receipt of certified mailing to respond to his/her intentions to accept or refuse recall to the proposed position.
As you are well aware, as you were part of the COSA
Bargaining team, the Union was adopting said language
and the arbitrators decision is retroactive back to the successor agreement. Even though the arbitrator adopted the
following change as listed above, I gave you ten (10) days
to respond to the Recall notice. Furthermore, the correspondence you were forwarded on March 22, 2012, clearly
outlined the classification, duties to be performed, work
hours and rate of pay. Prior to the correspondence received from you today we have received no other communications either by email, facsimile, or USPS first class
mail; therefore, by your application, your recall rights are
hereby terminated. We have marked our files as such and
wish you well in the future.
(Emphasis in original.)
Moores testimony about this matter does not fit well with
other evidence. He explained that he decided to recall Groves
after making a decision to buy and use a software program
called QuickBooks Premium which other local unions were
using. Moore testified that he and Respondents treasurer
bought the program online:
`
It was that evening that we got online and purchased

that, and then from that point we started strategizing how
to implement, and the intent was to bring Mary Groves
back, implement, and run it parallel with the KI system so
there was there would be no hiccup in operations.
Q. Okay. And how important was it that this be done
quickly?
A. It was very important.
Moore gave this testimony well after Schutt had taken and
left the witness stand. Although Schutt, in describing his qualifications, had testified that he used the QuickBooks program,
he did not mention that he and Moore ordered it online or had a
plan which involved recalling Groves to run it. Moreover,
according to Groves, Schutt told her that he knew nothing of
the decision to recall her.
Certainly, if the plan Moore described had existed, Schutt
would have told Groves when she called him to inquire about
the terms of recall. After all, according to Moore, he and
Schutt wanted to implement the new program quickly and contemplated using Groves to do it. Therefore, Schutt would have
had every reason to tell Groves we need you right away when
she asked about the starting date. He would have had no reason
to deny knowledge of the recall notice which Groves had received.
Because Moores testimony is inconsistent with this other
evidence, I do not credit it. Further, I conclude that Groves
supposed failure to respond by the deadline is merely a pretext.
She did, in fact, respond by contacting the treasurer, who had
been her supervisor before the layoff and who would supervise
her again if she accepted the recall.
27
Following the Wright Line framework, I find that the General Counsel has established all four of the initial elements.
Groves service on COSAs bargaining team involved face-toface dealings with Respondents management; clearly, Respondent knew about Groves union activities.
Indeed,
Moores April 2, 2012 letter to Groves mentions her service on
the COSA negotiating team. Termination of recall rights certainly is an adverse employment action.
Moreover, based on Pooles testimony concerning Moores
get COSA statements, I find a link between the protected
activity and the adverse employment action. Respondent therefore bears the burden of showing that it would have canceled
Groves recall rights in any event, even absent protected activity. It cannot meet this burden because its proffered explanation
is pretextual.
In sum, I find that Respondents termination of Groves recall rights violates Section 8(a)(3) and (1) of the Act.
Alleged Refusal to Allow Clyde Manning to Return to Work
Clyde Manning has worked for Respondent since 1999 and
has been president of COSA for about a decade. On March 21,
2012, he had to be taken to the hospital for back pain. In a
March 29, 2012 email to Respondents president, Moore, Manning reported on his condition and noted that he hesitated to
return to work while still taking thought blurring pain medication.
Manning kept Respondent advised of his progress and, on
April 26, 2012, sent the following email to Moores assistant:
My physician has released me to return to work, without restrictions, effective Monday, April 30, 2012. I will
bring a copy of the release when I return.
Look forward to returning.
However, when Manning reported for work on April 30,
Moores assistant gave him a notice that he was being placed
on administrative leave. That same day, Manning sent Moore
an email asking for an explanation. More than 3 weeks later,
Moore replied. This May 25, 2012 letter stated, gave the following explanation:
As you are aware, per Article 17, Section D
Nothing herein shall prevent the Employer from referring
the employee to another physician or practitioner for a second opinion in the same field (doctor equal to or greater
than) for a second opinion, provided however, the Employer
and the Association mutually agree upon the selection of such
physician or practitioner, not to exceed two refusal by Association.
Under the provisions of the contract, cited in part
above, the Employer is exercising its right to obtain a second opinion.
(Emphasis in original.) However, it should be noted that, in
quoting this particular provision of the collective-bargaining
agreement, Moores letter omitted the first sentence, which
stated An employee receiving workers compensation or Long
Term Disability (LTD) benefits may elect to supplement such
benefits with the use of sick leave and annual leave credits to
28
the extent of the difference between the benefits and the employees regular salary or wage. The language quoted by
Moore thus did not pertain to Mannings situation. Moores
May 25, 2012 letter did not offer a reason for his decision to
have Manning undergo an evaluation.
Manning also received a notice, signed by Moore, informing
him that he was being sent for an examination in the occupational health services department of a Lansing hospital. It also
instructed him to complete forms authorizing the release of
medical information.
When Manning arrived at the hospital on June 7, 2012, he
discovered that the examination which Moore had requested
was a psychological examination. Finally, on June 23, 2012,
Respondent notified Manning that he could return to work on
June 25, 2012.
To explain its action, Respondent argues that Mannings reference to thought blurring pain medication raised concerns
about his mental functioning. Additionally, Moore testified
that he did not learn about Manning being sent for a psychological evaluation until after the fact:
I found out in a later date that there was another evaluation that was done. I happened to be in Los Angeles at
the time for a national convention when I was told that Mr.
Manning had endured an evaluation, a psychological evaluation. That had been raised to me prior to me departing
to L.A., and I indicated to Sparrow Health Services that I
had no intent of taking it to that level. I simply wanted to
make sure that Mr. Manning had no impairments whether
being on medication and is able to perform the duties of
this job.
To believe Moores testimony would require superhuman
credulity and a disregard of his modus operandi. Moores actions, such as his October 8, 2010 memo that employees should
bring all concerns directly to him, consistently reveal Moore to
be someone with a strong compulsion to be in control of all
aspects of Respondents operations. This compulsion manifested itself both in the changes Moore made in Respondents
operations, such as having all incoming mail delivered to a
locked box, and also in his refusal to provide information about
those changes, a matter which will be discussed further below.
Additionally, both Moores testimony and his actions, such as
drafting extensive investigative questionnaires, create the
impression of someone who pays exceedingly close attention to
detail. It would have been out of character for Moore to have
taken a hands off approach when it came to referring Manning for evaluation.
Moreover, in this instance as in others, Moore appeared uninterested in actually obtaining information from the employee.
Instead, he used correspondence in an almost ritualistic way. It
would have been quite easy, and much simpler, to ask Manning, when he returned to work, if he were still taking pain
medication. (Likewise, when Moore learned that Mary Groves
was interested in accepting the recall but had some questions, it
would have been easy to contact her and ask when she could
report for duty.) Moores lack of interest in obtaining information needed to achieve his ostensible objective demonstrates
that his actual goal differed from the asserted one.
In sum, I do not credit Moores denial of knowledge that his

office had arranged for Manning to undergo a psychological
examination. Instead, I conclude that Moores asserted concern
about Mannings medication was a pretext used to delay his
timely return to work.
The General Counsel has proven all four of the initial Wright
Line elements. Respondent obviously knew Manning was the
union president. A delay in allowing an employee to return to
work clearly constitutes an adverse employment action.
Moores get COSA statements, proven by Pooles credited
testimony, establishes the link between the protected activities
and the adverse employment action.
Because Respondents asserted reason for the delay in restoring Manning to duty is pretextual, it cannot rebut the General
Counsels case. Therefore, I conclude that Respondent unlawfully refused to allow its employee, Clyde Manning, to return to
work between April 30 and June 25, 2012. Further, I recommend that the Board find that Respondent thereby violated
Section 8(a)(3) and (1) of the Act.
Discipline of Employee Rhonda Westphal
On June 18, 2012, after a disciplinary conference, Respondent issued a written reprimand to Rhonda Westphal, an employee in the COSA-represented bargaining unit and also vice
president of COSA. The reprimand, in the form of a memo
from Moore, stated in part as follows:
This is an official written reprimand due to your failure
to seek pre-approval prior to performing out-of-office
work on May 18, 2012. Consequently, a Disciplinary
Conference was held on todays today (June 14, 2012) and
after re-consideration, I have elected to issue this written
reprimand due to your failure, after numerous Presidents
Directives, to seek pre-approval for any/all out-of-office
work performed.
Your actions are a direct violation of MSEA work
rules (dated February 26, 2007), specifically Insubordination or Disregard for Authority when you failed to seek
prior approval prior to performing out of office work on
the above-captioned date.
(Emphasis in original.) The reprimand concluded by stating that
further inappropriate conduct may result in further disciplinary
action up to and/or including discharge.
Westphal had not previously received discipline for performing out-of-office work without first getting approval and the
credited evidence does not establish that Respondent had disciplined any other employee for such conduct. Additionally,
Westphal had assumed, with some reason, that she had Moores
tacit approval. Moore had issued a directive requiring employees to submit reports each week detailing their work schedule
for the week to come. Westphal had submitted such a report,
which indicated that she planned out-of-office travel in connection with an MSEA members grievance. When she received
no response, she had assumed that Moore did not object.
The record suggests that Westphal had followed the usual
practice. In the absence of some specific instruction to the
contrary, Westphal understandably might assume that filing the
weekly report describing contemplated activity the following
week itself a new requirement under Moore would comply

with the instruction to obtain approval in advance for out-ofoffice work. The fact that other employees had not been disciplined gave Westphal additional reason to believe she was following acceptable procedure.
Without doubt, the General Counsel has established the first
three of the initial Wright Line elements. Westphal was
COSAs vice president and dealt with Moore on union-related
matters. Moreover, a written reprimand certainly constitutes an
adverse employment action.
Whether the General Counsel has satisfied the fourth requirement, proving a link between the protected activity and the
adverse employment action, is a more difficult issue. Certainly,
credited evidence establishes that Moore intended to eliminate
the need to deal with COSA by discharging bargaining unit
employees and replacing them with volunteers. Not merely
Moores statements but his actions reek of such animus.
However, the fact that Moore was bent on diminishing
COSAs presence to the vanishing point does not mean that
every single thing he did was in furtherance of this goal. For
whatever psychological reason, Moore demonstrated a compulsion to control his environment and, particularly, to be in total
charge of MSEAs daily work. Whatever the healthiness or
unhealthiness of this compulsion, it is not, by itself, antiunion
animus.
An action Moore took in connection with Westphals out-ofoffice work is telling. Moore had learned about this work after
the MSEA treasurer, Schutt, had approved her travel voucher.
Although Moore could discipline staff members, he had no
authority to impose sanctions on the treasurer, who, like Moore,
was an elected MSEA officer. Nonetheless, Moore sent the
treasurer a memo directing that he explain why he had approved Westphals voucher when she had not obtained preapproval for the travel.
Moores impulse to control thus exists apart from his antiunion animus and extends beyond the COSA-represented bargaining unit. This compulsion, rather than antiunion animus,
appears to be the motivation for reprimanding Westphal.
However, the fourth element of the Wright Line framework
does not require the government to show that antiunion animus
was the sole or even the dominant motivation, but only that it
was a substantial or motivating factor in the decision to discipline. Desert Toyota, 346 NLRB 132 (2005). Therefore, I
conclude that the General Counsel has proven the fourth element, shifting the burden to Respondent to show that it would
have taken the same action in any event, regardless of protected
activity.
In this instance, Respondent has not offered a pretext. Particularly considering the decline in MSEA membership and
consequent reduction in revenue, the Respondent had legitimate
reasons to reduce unnecessary travel and travel expenses.
Tightening its belt involved tightening its procedures.
In reaching the conclusion that the reason for the discipline
was not pretextual, I also take into account my finding, discussed later in this decision, that no valid work rules were in
effect when Respondent announced such a rule on about July
12, 2012. That clearly implies, and I would conclude, that no
29
work rules were in effect on June 14, 2012, when Respondent

disciplined Westphal for violating one.
Ordinarily, it would sound pretextual to assert that an employee was disciplined for violating a work rule at a time when
no work rules were in effect. However, in this instance, I conclude that Respondents president, Moore, genuinely believed
that work rules were in effect. He held this mistaken belief
based on incorrect information given to him by former MSEA
President Roberto Mosqueda, as will be discussed further below. In these unusual circumstances, I conclude that Respondents assertion that Westphal was disciplined for violating a
work rule is not pretextual.
If Moore could not discipline employees who failed to follow his instructions, he would lack the authority needed to
make Respondents operations more efficient. Although
Westphal appears to have been the first person disciplined for
failing to seek advanced approval for out-of-office work,
Moore obviously had to start somewhere. In a bargaining unit
as small as COSAs, the fact that Moore chose to discipline a
COSA officer does not compel the conclusion that he singled
her out because of her association with the Union.
Accordingly, I conclude that Respondent would have taken
the same action even if Westphal had not been a union official.
Because Respondent has carried its rebuttal burden, I further
conclude that the written reprimand issued to Westphal did not
violate Section 8(a)(3) of the Act.
One other matter related to Westphals discipline should be
addressed. The reprimand specifically cited Westphal for violation of work rules. The complaint includes an allegation that
Respondent violated Section 8(a)(5) and (1) of the Act by unilaterally implementing work rules on about July 12, 2011. As
discussed above, Moore based his reprimand on the honestly
mistaken belief that work rules were in effect.
However, the General Counsel has not alleged that Respondent unlawfully discharged Westphal for violating a work rule
which was invalid because unilaterally imposed. Moreover, the
complaint has not alleged a unilateral implementation of a work
rule in connection with the Westphal reprimand, but rather
alleges a unilateral implementation of work rules about a month
later.
Therefore, I conclude that there is no allegation before me
that Respondents reprimand of Westphal was unlawful because pursuant to an invalid work rule, and such an issue was
not litigated. Accordingly, I do not reach it.
Summary of 8(a)(3) and (4) findings
For the reasons discussed above, I have found that Respondent violated Section 8(a)(3) and (1) of the Act by the following
actions: Suspending Nancy Durner on June 2 and discharging
her on July 12, 2011, as alleged in complaint paragraphs 27 and
28, respectively; placing Audrey Johnson on administrative
leave on January 27 and discharging her on June 14, 2012, as
alleged in complaint paragraphs 29 and 30, respectively; terminating Mary Groves recall rights on April 2, 2012, as alleged
in complaint paragraph 33; and refusing to allow Clyde Manning to return to work during the period April 30 to June 25,
2012, as alleged in complaint paragraph 34.
30
However, I do not conclude that these actions also violated

Section 8(a)(4) of the Act. To support an 8(a)(4) theory of
violation, the General Counsel points in particular to a transcript of an April 28, 2012 meeting of Respondents board of
directors. However, I believe Moores comments recorded in
this transcript are too vague to demonstrate an intent to retaliate
against employees because they gave affidavits or otherwise
cooperated in the Boards investigation of unfair labor practice
charges.
The General Counsels brief also points to Moores testimony at the hearing: Moore admitted that he didnt like that
COSA sought protection from the NLRB. He believes that it
should have used the contractual grievance process instead. (Tr
2037.) However, voicing a preference for the negotiated dispute resolution process or even saying that he didnt like
COSA going to the Board does not compel a finding that he
would engage in unlawful retaliation. In general, people obey
even those laws they dont like.
From the record, a clear picture emerges of Respondent acting with one predominant, indeed single-minded purpose: Ridding itself of the Union. Because I do not believe that retaliation for assisting the Board was a substantial motivating factor,
I do not recommend that the Board find 8(a)(4) violations.
Additionally, I conclude that the General Counsel has not
proven that Respondent violated any section of the Act by the
following conduct: Isolating COSA officers from unit employees, since about March 2012, by failing to move the office
spaces of the COSA officers while moving other unit employees, as alleged in complaint paragraph 31; from about March
until June 12, 2012, and then from about June 14 until July 9,
2012, isolating Rhonda Westphal from her coworkers, as alleged in complaint paragraph 32; and issuing Rhonda Westphal
a disciplinary warning on about June 14, 2012, as alleged in
complaint paragraph 35. Therefore, I recommend that the
Board dismiss these allegations.
Allegations Concerning Requests for Information
An employers duty to bargain collectively and in good faith
with the exclusive representative of its employees includes the
duty to furnish, on request, information relevant to and necessary for the union to perform its representation functions.
Postal Service, 337 NLRB 820 (2002), citing NLRB v. Acme
Industrial Co., 385 U.S. 432 (1967), and NLRB v. Truitt Mfg.
Co., 351 U.S. 149 (1956).
Complaint paragraphs 1018 describe specific information
requests made by COSA, beginning about October 11, 2010. In
its answer, Respondent admits that the union did make these
requests, as alleged.
However, Respondent has denied that the requested information is relevant for and necessary to COSAs performance of
its duties as exclusive bargaining representative. It also denies
the allegation, in complaint paragraphs 21, that it has failed and
refused to provide all of the requested information except that
described in complaint subparagraph 12(b). It also has denied
the allegation, in complaint paragraph 21, that it unreasonably
delayed in providing the requested information described in
complaint paragraph 12(b).
October 11, 2010 Information Request

COSAs information requests reflect the Unions particular
concerns at various points in time. After Moore became president in July 2010, the number of volunteers doing work at the
MSEA offices increased. Foremost among these volunteers
was Fidencio Gonzales, who had held various offices in MSEA
over a span of more than three decades. As discussed above,
Gonzales had stated that MSEA was going to fire the COSArepresented employees and that he and other volunteers would
be doing the work.
Whether or not this particular statement by Gonzales got
back to COSA-represented employees at the time, they clearly
had reason to be concerned about the impact of volunteers on
the bargaining unit because one position within the unitfor a
membership service representativeremained unfilled even
though Respondent had promised, in a settlement agreement, to
do so.
On October 11, 2010, COSA filed a grievance concerning
the matter and also an information request seeking information
about the kind and amount of work Gonzales was doing.
Moores October 26, 2010 response stated (with grammar and
capitalization as in the original) as follows:
There is not an entitlement of information request concerning from Central Office Staff Association request on
October 11, 2010. Once again, I assure you that I am and
will continue to uphold the collective agreement of Central
Office staff Association, and the Employer, Michigan
State Employee Association.
In Unity
Respondent still has not furnished the requested information.
Generally, information pertaining to employees within the
bargaining unit is presumptively relevant. Caldwell Mfg. Co.,
346 NLRB 1159 (2006); CalMat Co., 331 NLRB 1084, 1095
(2000). COSA had a clear interest in making sure that Respondent assigned bargaining unit work to employees in the
bargaining unit, and its request sought information needed to
determine whether and to what extent someone outside the
bargaining unit was doing it. Moreover, the request sought
information in connection with a grievance concerning the
matter. There can be no doubt that the information request was
necessary for and relevant to the Unions performance of its
representation function.
Accordingly, I conclude that Respondent violated Section
8(a)(5) of the Act by failing and refusing to provide the requested information.
Information Requests about Incoming Mail
Respondents president issued an October 1, 2010 directive
that all incoming mail be delivered to his assistant, who would
sort and forward it to the correct recipients. Sometime later,
Respondent instructed the Postal Service to deliver its mail to a
locked box, thus assuring that only the MSEA president or his
assistant had access to the incoming mail. These changes removed the work of processing mail from the bargaining unit.
The October 1, 2010 directive also stated that MSEA President Moore would review all outgoing mail and approve it
before it left the office. On October 11, 2010, COSA filed two
grievances concerning the changes. Additionally, the bargaining unit member who had performed the mail sorting filed a
grievance about a month later.
On December 22, 2010, COSA submitted a written request
seeking information related to the pending grievances. Respondent did not reply to this request. On February 10, 2011,
COSA filed a second information request seeking the same
information:
1) Any/all documents, records, notes, memoranda, policies, procedures, etc. which the Employer relied in making its determination to remove the duty of receiving, reviewing, recording and/or distributing all incoming mail
from the bargaining unit employee ,who has normally performed the work.
2) The Employers written rationale for disallowing
receipt. recording, distribution of incoming mail by the
Administrative Assistant
3) Who specifically, is currently retrieving, reviewing,
sorting and/or distributing incoming mail? The Employers written rationale for this assignment. A (written) description of the specific steps, tasks, duties. procedures
taken and/or followed by this person in receiving, reviewing, determining which pieces of mail warrant distribution
and which do not. recording, and/or distributing incoming
mail
4) Confirmation that the Employer advised the U.S.
Postal Service to NO LONGER deliver mail to the Administrative Assistant but instead to ONLY use recently installed drop box. How was this request made? In writing? If so, please provide a copy of that communication.
If verbally . . . to whom was request made? Why was the
request made? Who, specifically, has access to the contents of the drop box?
5) Why does the Administrative Assistant not have access to all incoming mail/the contents of the drop box?
6) Is the Employer claiming that incoming mail contains confidential communications and thus the Administrative Assistant should no longer have access to such? If
so, what constitutes confidential mail? Have these confidential mailing only recently been received in the office? What specifically are these confidential mailings?
What criteria/factors were/are used to determine what mail
is confidential?
7) Any/all documents, including supervisory files,
counseling memorandums, performance evaluations, disciplinary actions, etc. concerning the work performance
of the Administrative Assistance, viz., Ms. Nancy Durner.
8) The Employers argument(s) and justifications(s) in
support of its decision to remove the complained of work
from the bargaining unit.
Respondent did not reply to this information request and has
not furnished the requested information.
The requested information relates directly to the grievances
which had been filed and to the preservation of work within the
bargaining unit. I conclude that it was necessary for COSA to
perform its representation function. Accordingly, Respondents
31
failure and refusal to furnish the information violated Section

8(a)(5) and (1) of the Act.
Information Related to Insurance Policies
By January 31, 2011 letter, COSA notified Respondent it
wished to negotiate a collective-bargaining agreement to succeed the one expiring September 30, 2011. By February 3,
2011 letter, COSA requested information about insurance programs under the expiring collective-bargaining agreement. The
request included the following:
(a) A listing of employees currently receiving retiree
benefits.
(b) A listing of employees eligible to receive a retirement benefit, summary plan descriptions, certificates,
notes, invoice and bills, for current health care, dental and
optical plans.
Respondents answer admits these allegations. However, its
answer denies that it failed and refused to provide the information listed in complaint paragraph 12(a) and also denies that
it delayed unreasonably in furnishing the information requested
in complaint paragraph 12(b), as alleged in complaint paragraphs 20 and 21, respectively.
Complaint paragraphs 12(a) and 20, on the one hand, and
12(b) and 21 on the other, raise different issues which need to
be addressed separately. Therefore, I will begin with the issues
associated with the information described in complaint paragraph 12(a), a listing of employees currently receiving retiree
benefits.
In a February 14, 2011 reply, Respondent acknowledged the
February 3, 2011 information request and promised a response
and/or the requested documents in the near future. However,
it did not communicate further about the matter until bargaining
began on April 1, 2011. At that time, Respondent delivered to
COSA a letter dated March 30, 2011, and signed by Moore,
which attached much of the information requested except for
the documentation related to retirees, that is, the information
described in complaint paragraph 12(a).
The Respondents posthearing brief states, MSEA responded to this request on the first day of bargaining, April 1, 2011,
by providing the large packet regarding employee and retiree
benefit information; all of the information requested. GC Ex
84. (Emphasis added.) That might suggest that Respondent
indeed had furnished COSA with the information described in
complaint paragraph 12(a), but I do not find support in the record for such an assertion.
Although Respondent cites General Counsels Exhibit 84 to
support its statement that all of the requested information had
been provided, this exhibit does not itself include such information. To the contrary, it indicates that Respondent was denying the portion of COSAs request which sought information
about retiree benefits.
Thus, Moores March 30, 2011 letter stated, I do not believe
that your request for any retiree information is relevant to bargaining and also believe that it is of a confidential nature.
Please state the relevance of this request with greater specificity.
32
COSA replied that the information regarding retiree benefits

was relevant because the collective-bargaining agreement covered retirees. When Respondent explained that its confidentiality concerns pertained to the disclosure of Social Security or
other identifying number, COSA said it would accept the information with such numbers redacted. Respondent has not
provided this information.
In Chemical Workers v. Pittsburgh Plate Glass, 404 U.S.
157 (1971), the Supreme Court held that retiree benefits were
not a mandatory subject of collective bargaining. However, the
requested information remains relevant because the cost of
retiree benefits affects the amount of money available to fund
wages and benefits for bargaining unit employees.
Moreover, Respondents revenue does not come from profit
but from dues, and its membership base has been shrinking.
Thus, COSA has an interest in assuring that benefits funded
through its collective-bargaining agreement are used efficiently
and by the intended beneficiaries. Therefore, I conclude that
the requested information, as described in complaint paragraph
12(a) was both necessary and relevant and that Respondent had
a duty to provide it notwithstanding that it pertained to retirees
rather than current employees.
Further, I find that Respondent never provided this information, as alleged in complaint paragraph 20. Accordingly, I
conclude that Respondent violated Section 8(a)(5) and (1) of
the Act by the conduct alleged in complaint paragraphs 12(a)
and 20.
Now, I turn to the separate issues raised by complaint paragraphs 12(b) and 21. As noted above, complaint paragraph
12(b) sought information which pertained not to retirees but to
current bargaining unit employees. The record establishes that
Respondent did provide this information, but not until April 1,
2011.
Complaint paragraph 21 alleges that from about February 3
to about March 30, 2011, Respondent unreasonably delayed in
providing the information. The General Counsels brief states,
in part, as follows: Whether information is provided in a timely fashion depends on the existing circumstances in each case,
but the Board has held that a delay as short as four weeks can
be unlawful. U.S. Postal Service, 308 NLRB 547, 550 (1992).
In determining whether an employer has unlawfully delayed
responding to an information request, the Board considers the
totality of the circumstances surrounding the incident. Indeed,
it is well established that the duty to furnish requested information cannot be defined in terms of a per se rule. What is
required is a reasonable good faith effort to respond to the request as promptly as circumstances allow. Good Life Beverage Co., 312 NLRB 1060, 1062 fn. 9 (1993).
Further, in evaluating the promptness of the response, the
Board will consider the complexity and extent of information
sought, its availability and the difficulty in retrieving the information. Samaritan Medical Center, 319 NLRB 392, 398
(1995); West Penn Power Co., 339 NLRB 585 (2003).
In principle, reasons might exist which would make the 7week delay here reasonable. However, the record does not
establish any. Moreover, if Respondent had indeed been experiencing difficulties gathering the requested information, it
could have explained the problem to COSA and requested more

time. It did not.
The Act, not the parties contract, imposes on an employer
the duty to provide relevant and necessary information requested by its employees exclusive representative. However, it may
be noted in passing that in article 4, section G of its collectivebargaining agreement with COSA, Respondent agrees to furnish, in response to reasonable requests, information which is
necessary for [COSA] to develop negotiations proposals.
The collective-bargaining agreement also sets out a specific
framework and timetable for negotiating. Thus, the parties
manifested a fine sensitivity to the bargaining process, as might
be expected when the employer itself is a labor organization.
In view of this sensitivity, it does seem more likely that had
Respondent encountered a problem which delayed its assembling the requested information, it would have told COSA
about the difficulty.
Based on Respondents failure to inform COSA, before the
first day of bargaining, that some problem existed which made
compliance with the information request difficult, and based on
the absence of evidence indicating the existence of such a problem, I conclude there was no such problem. Moreover, the
complexity and extent of the information requested does not
appear to be so great or burdensome that it would take 7 weeks
to comply.
Accordingly, I cannot conclude that Respondent made a reasonable, good-faith effort to respond to the request as promptly
as circumstances allowed. Therefore, I further conclude that
Respondent delayed unreasonably in furnishing the requested
information and thereby violated Section 8(a)(5) and (1) of the
Act.
February 9, 2011 Request Regarding Job Duties
On February 9, 2011, COSA requested detailed descriptions
of the job duties of the MSEA president, assistant to the president, vice president, and of those job duties and activities of the
communication director which were not associated with the
publication of a newsletter. Of these four positions, only that of
communications director was within the bargaining unit. Information about that latter position is presumptively relevant
and that presumption has not been rebutted. However, no presumption of relevance attaches to the request for information
about the duties of the MSEA president, assistant to the president, and vice president.
Under the rather unusual circumstances of this case, I conclude that the requested information was relevant. In a typical
corporation, the respective duties of the chief executive and the
members of the bargaining unit would be rather obvious and
not easily confused. However, in the present case, the bargaining unit employees represented State workers in grievance proceedings and arbitrations, and the line between their duties and
those of MSEA elected officers easily became blurred.
Moreover, at this particular time, MSEA was using volunteers more than previously, further blurring the contours of
bargaining unit work. Also at this time, MSEA and COSA
were starting the process of negotiating a new collectivebargaining agreement, which afforded an opportunity for the
parties to resolve any ambiguities in what was and what was
not bargaining unit work. Certainly COSA, which suspected

that bargaining unit work was being transferred out of the unit,
intended to raise the matter during negotiations.
Clarifying what was and what was not bargaining unit work
entailed the equivalent of drawing a Venn diagram which
showed the duties of unit employees, those of nonunit personnel, and the area of overlap. Such a diagram necessarily would
require information about the duties of individuals outside the
bargaining unit. Therefore, I conclude that the requested information was both relevant to COSAs representation function
and necessary for that purpose.
Although Respondent acknowledged the information request, it has never complied with it. I conclude that its failure
to do so violated Section 8(a)(5) and (1) of the Act.
February 10, 2011 Request about MSEA Volunteers
As mentioned above, COSA was concerned about the influx
of volunteers and the extent to which they were doing bargaining unit work. It appears that some of these volunteers had
retired from their jobs with the State of Michigan, but others
were able to take extended leaves from their government jobs
and use that time as MSEA volunteers. Obviously, members of
the COSA-represented bargaining unit would be concerned that
use of such volunteers would result in layoffs.
On February 10, 2011, it requested information regarding
whether certain named volunteers worked on matters concerning representation and, if so, sought details about that work. It
also asked for the names of other MSEA members released
from their State employment to do volunteer work for MSEA,
details about the work they did, and documents regarding
MSEA meetings that had an impact on the terms of conditions
of employment of any bargaining unit employees. COSA requested this information both to police the collectivebargaining agreement and to prepare for negotiations with the
Respondent. Under the circumstances, I conclude that the requested information was both relevant to and necessary for
COSA to perform its representation function. However, the
Respondent has not provided any of the requested information.
Accordingly, I conclude that Respondent violated Section
February 16, 2011 Request Regarding Hiring of Gonzales
In mid-February 2011, COSA received word that Respondent had hired Fidencio Gonzales, who had been working as a
volunteer in the MSEA offices. Gonzales, in fact, had been
hired to file a vacant position in the bargaining unit, but worked
for less than 30 days.
On February 16, 2011, COSA submitted a request for information about the details of Gonzales employment, the manner
of his hire, and related matters. I conclude that this requested
information, about an employee in the bargaining unit, was
presumptively relevant.
Although Respondent acknowledged receiving the information request, it never provided the information. I conclude
that Respondents failure to do so violated Section 8(a)(5) and
(1) of the Act.
Information Request about Phone and Email Monitoring
After Respondent installed a new voice mail system, COSA
33
learned that it was telling callers that their telephone conversations might be recorded. Because the collective-bargaining
agreement allows COSA to use Respondents telephones and
email for union business, COSA submitted a February 16, 2011
information request to find out when Respondent began using
this recorded telephone greeting, whether Respondent monitored email communications and, if so, the dates when Respondent began doing so and the names of employees whose
email had been monitored, the Respondents rationale or business necessity for monitoring emails, and any written communications sent to employees advising them that their email
might be monitored.
Respondents president, Moore, replied by February 26,
2011 letter, but it failed to provide the date when the phone
system began advising callers that their conversations could be
monitored. Moreover, Respondent refused to provide information about whether it monitored email. Instead, Moores
letter stated that The computers and MSEA.org email domains
are the property of MSEA and the Employer is well within its
Managements. As of the date of the unfair labor practice hearing, Respondent hadnt provided the information.
Even if, as Moores letter stated, Respondent owned the
computers which the employees used and the MSEA.org domain, such ownership does not affect Respondents duty to
provide the requested information concerning the monitoring of
email communications. Presumably, any employer owns much
of the equipment used by its employees, but such ownership
does not allow it to refuse to provide relevant and necessary
information about working conditions involving its use.
Additionally, Respondents February 26, 2011 letter confuses the legal principles concerning when an employer may act
unilaterally with the principles about the duty to provide information. Even assuming for the sake of analysis that COSA had
waived its right to bargain about this condition of employment,
and that Respondent was within its Managements when it
installed the electronic equipment, a right to make a unilateral
change in a condition of employment doesnt affect either the
unions entitlement to information about the change or the employers duty to provide that information.
Nor does a management right to act unilaterally affect the
relevance or necessity of the requested information. Even if a
union had waived the right to bargain about such a change during the term of a contract, it might still wish to reopen the subject during negotiations for the next agreement. Moreover, a
union might well need the information to decide whether to file
a grievance.
The requested information concerned working conditions of
bargaining unit employees and Respondent has not rebutted the
presumption of relevance. Therefore, I find that Respondents
refusal to provide the information violated Section 8(a)(5) and
(1) of the Act.
Unilateral Change Allegations
Complaint paragraph 22 alleges that on about July 12, 2011,
Respondent unilaterally implemented certain work rules described by Respondent as Employee Work Rules. Complaint
paragraph 23 alleges that on about November 7, 2011, Respondent unilaterally eliminated its practice of providing cell
34
phones or cell phone subsidies to bargaining unit employees.

Respondents answer admits both allegations. However, later
in its answer, Respondent denied that it took the actions alleged
in complaint paragraphs 22 and 23 without providing prior
notice to COSA. It also denied that it failed to afford an opportunity to bargain over the effects of these actions.
If a contemplated change makes a material, substantial, and
significant change in employees terms and conditions of employment and concerns a mandatory subject of bargaining, an
employer has a duty both to notify the exclusive representative
of its employees of the contemplated change and to bargain
with this representative, on request, concerning the change and
its effects. Thus, the term unilateral change may refer either
to a change made without prior notice or to a change made
without affording an opportunity to bargain on request, as well
as to a change made without both.
Complaint paragraph 22 specifically alleges that Respondent
unilaterally implemented certain work rules and complaint
paragraph 23 specifically alleges that Respondent unilaterally
eliminated its practice of providing cell phones. For the reasons stated in the paragraph above, I conclude that the word
unilaterally conveys the meaning that Respondent acted either without giving prior notice or without affording an opportunity to bargain, or both. Because Respondents answer states
that it gave prior notice, and also asserts that it afforded an
opportunity to bargain about the effects, but does not state that
it afforded an opportunity to bargain about the changes themselves, I conclude that Respondent has admitted that it made the
changes without providing an opportunity to bargain.
Alleged Unilateral Implementation of Work Rules
To prove that there was a unilateral change, the General
Counsel must first show that something changed. Obviously, if
working conditions remained in all ways the same, there would
be no change, whether unilateral or not. Respondent vigorously
insists that work rules already were in place before July 12,
2011. On the other hand, the General Counsel asserts that no
work rules had been implemented before that date.
Immediately before Kenneth Moore became MSEA president in July 2010, Scott Dianda held that office. Dianda testified that the parties had been bargaining about work rules but
that he never implemented them:
Q. Okay. But what was the resolution as to your negotiation on work rules?
A. I did not implement work rules in that contract.
Q. Did you ever tell the union that?
A. Yes, I did. COSA, I told them
Q. COSA, yes.
A. [W]hen we negotiated that I just felt that myself
coming from the State knowing what we have to do showing upyou know, theyd hire us to come in and do a job,
you show up at a certain time and you do your job. So I
wasnt really looking at going back to trying to micromanage a lot of those things that were discussed before I came
in there. Thats just the way I felt about it.
When Dianda testified that I wasnt really looking at going
back to trying to micromanage a lot of these things, his words
had the ring of truth. His personality differed from that of his
successor, Kenneth Moore, who demonstrated quite an inclination towards micromanagement and believed it was needed.
Dianda, on the other hand, found the prospect of work rules
distasteful. Indeed, it would seem that, in the 2010 MSEA
election, the pendulum swung from one extreme to the other.
Before Dianda became MSEA president in 2008, Roberto
Mosqueda held that office. His testimony is particularly significant because he originated a February 12, 2007 memo to all
members of the COSA-represented bargaining unit, which attached a copy of work rules. The memo stated:
In accordance with Article 36 of the Collective Bargaining Agreement between the Michigan State Employees Association (MSEA) and the Central Office Staff Association (COSA), attached, please find your copy of
MSEAs Employee Work Rules.
At this time, I would like to thank you for your input
and let you know that I have taken all input into consideration.
These rules will be implemented beginning Monday,
February 26, 2007.
Respondent points to this memo as evidence that work rules
already were in effect at the time of the alleged unilateral
change on July 12, 2011. However, Mosquedas testimony
indicates that the work rules, although proposed, were not implemented:
I remember that Mr. Moore had called me and asked me
about the work rules, and I think I believe I told him that they
were implemented at the time, I then did some soul searching
and talked with my vice president and realized that I basically
misspoke at the time, that we had presented these work rules
to Clyde, who was ahead of the COSA unit at that time, and
we were back and forth, and I did, I believe I did send this out
to try to implement them, and then they said they needed
more time to look at them. I said okay, so I backed up off of
it and said, Well, well just talk.
Q. Okay.
A. It wasnt really noit wasnt nothing really to push
it through. And then what happened was is I ended up losing at the next GA, and from there I think they just fell by
the wayside.
Q. Okay, so is it your position that those were never
implemented?
A. Well, let me put it this way, I know that we had
talked about implementing them and that, you know, I had
given them indications that I wanted to implement them,
but then COSA came to me and said theyd like to look at
them more, and I said, Okay, go ahead. So it wasnt like
I was a
Q. Okay.
A. its a now or never.
Q. Okay, so after they talked, they asked for more
time, did you ever come back and rediscuss the issue before you left office?
A. No, I dont think soI think we gotI got involved in GA and everything else that was getting prepared for that, and I really never did, no.
Q. And who succeeded you in office?
A. Scott Dianda.
The term GA refers to MSEAs General Assembly, at
which Dianda was elected to succeed Mosqueda. Thus, it appears that the pendulum swung from an MSEA president who
favored work rules, Mosqueda, to one who did not, Dianda, and
then back to one who did, Moore.
From the testimony of both Dianda and Mosqueda, which I
credit, I find that Mosqueda never implemented the proposed
work rules and Dianda did not want to do so. Therefore, I further conclude that no work rules were in effect on July 12,
2011. However, Moore may have believed they were in effect
because Mosqueda provided him erroneous information.
On the other hand, COSA learned that Respondent considered the rules to be in effect when Respondent cited them as
grounds for discharging Durner. Since the rules previously had
not been in force, Respondents reliance on them to discharge
an employee amounted to a unilateral implementation of the
rule.
The collective-bargaining agreement then in effect afforded
Respondent a limited right to implement some rules unilaterally
but required Respondent to present proposed work rules to
COSA within 10 days, to allow COSA to review and comment
on them. Respondent did not comply with this requirement,
perhaps because Moore may have believed that the work rules
already had been adopted.
Additionally, another article of the collective-bargaining
agreement provided that if the Employer exercises its right to
make changes which, to a substantial degree, adversely impact
the bargaining unit and/or its individual members, the modification and remedy of such resulting impact shall be subject to
collective bargaining. Therefore, I conclude that COSA did
not waive its right to bargain about the rule.
Further, I find that Respondent did not afford COSA notice
and an opportunity to bargain about the rule before Respondent
applied it to discharge Durner. Moreover, the fact that the rule
could result and indeed did result in the discharge of an employee leads me to conclude that it effected a material, substantial, and significant change in working conditions.
For these reasons, I conclude that Respondents announcement and application of the rule on July 12, 2011, violated Section 8(a)(5) and (1) of the Act.
Change in Providing Cell Phones
Respondent has admitted the allegation, in complaint paragraph 23, that on about November 7, 2011, Respondent unilaterally eliminated its practice of providing cell phones or cell
phone subsidies to bargaining unit employees. However, it
denies that this practice was a mandatory subject of bargaining,
as alleged in complaint paragraph 25.
Respondents brief acknowledges that MSEA eliminated
the practice [of providing cell phones] as a cost-cutting measure, necessitated by the undisputed decline in dues income.
The brief then argues that the collective-bargaining agreement
never refers to cell phones as a benefit:
35
They were never provided as an employee benefit or

term or condition of employment. Instead, they were provided as a tool for conducting MSEA business, same as an
office computer or office furniture. MSEA switched to reimbursing employees on a per-call basis. Hence, the
change does not affect a term or condition of employment
and, therefore, constitutes no violation of the Act. Even
assuming, arguendo, that it did, members suffered no
damages because reimbursement for their calls continued
in a different form.
With respect to Respondents first argument that the collective-bargaining agreement didnt refer to cell phones, the
Boards case law does not limit the unilateral change doctrine
only to those instances in which a contractually agreed-upon
benefit is changed. Rather, the doctrine applies to any established term of employment. Unilateral elimination of a past
practice violates the Act even if the practice has not been embodied in a term of a collective-bargaining agreement.
Arvinmeritor, Inc., 340 NLRB 1035, 1039 (2003).
Respondent also argues that cell phones were merely a tool,
analogous to a computer or a desk. However, the elimination
of either might well constitute a material, substantial and significant change in a term or condition of employment. To take an
extreme example, if employees had a practice of doing their
work on laptops while seated at their desks, it would be difficult to argue the insignificance of requiring them to use quill
pens while standing up.
Moreover, in actual practice, bargaining unit employees had
a choice of receiving a cell phone or a $50-monthly stipend.
Changing to a system of per-call reimbursement in lieu of the
stipend certainly constituted a material, substantial, and significant change. Respondents brief described the change as a
cost-cutting measure, and presumably Respondent would not
have taken this step if the savings were insignificant. However,
by eliminating the stipend, Respondent unilaterally diminished
the employees compensation.
In sum, I conclude that elimination of the cell phone past
practice constituted a material, substantial, and significant
change in a mandatory subject of bargaining. I further conclude that Respondents doing so unilaterally, without affording
COSA notice and an opportunity to bargain, violated Section
Alleged Removal of Unit Work
Complaint paragraph 24 alleges that in about January 2012
Respondent unilaterally removed pre-arbitration settlement
work from the bargaining unit. Respondent denies this allegation and also denies that such work was a mandatory subject of
bargaining, as alleged in complaint paragraph 25.
Complaint paragraph 26 alleges that Respondent engaged in
this conduct without providing prior notice to COSA and without affording COSA an opportunity to bargain with Respondent
regarding this conduct and the effects of this conduct. Respondents answer to complaint paragraph 26 states, in pertinent part, as follows:
Respondent denies that it engaged in the conduct described in Paragraphs 22 through 24 without providing
36
prior notice to the Charging Union. It denies the allegation or implication that bargaining was required with regard to the described actions, and denies that it denied an
opportunity to Respondent [sic] to bargain over the effects
of these actions. Moreover, the allegations in Paragraph
26 are not applicable to the allegations in Paragraph 24,
for the reason that Respondent denies that it unilaterally
removed prearbitration settlement work from the unit.
Stated another way, Respondent answers that it gave COSA
notice and an opportunity to bargain over the effects but not the
decision itself and that there was no duty to bargain over this
decision; further, because Respondent did not remove prearbitration settlement work from the bargaining unit, it follows
that it could not have failed to provide notice before doing so.
Thus, there is a factual dispute regarding what actually happened with respect to the work performed by employees in the
COSA-represented bargaining representatives. Did the Respondent remove pre-arbitration settlement work from the bargaining unit or not?
As a union representing employees of the State of Michigan,
the Respondent must decide which of these employees grievances should be taken to arbitration and which seem so unwinnable that it would not be worth the expense. A committee of
MSEA members, called the Litigation and Arbitration Committee, performs this function. However, if the committee decides
not to take a particular grievance to arbitration, the grievant can
appeal that decision to Respondents president.
In August 2010, a month after Moore took office as Respondents president, Fidencio Gonzales became chair of the
Litigation and Arbitration (or Lit-Arb) Committee. The record
suggests that Gonzales is allied with Moore in Respondents
internal politics, and thus shared Moores desire to make operations most efficient. It concerned Gonzales to hear that staff
members no longer were sending out letters to advise each
grievant whether the committee had decided to take the grievance to arbitration, so Gonzales began sending out such letters
himself.
In 2011, Respondent, in its capacity as the union representing state employees, negotiated a new collective-bargaining
agreement with the State of Michigan which changed the arbitration procedure. Previously, Respondent and the State had
obtained arbitrators through the American Arbitration Association, which charged fees for its services. The new agreement
established a procedure to use arbitrators on a panel maintained
by the Office of State Employer.
Respondent had an established practice of using its paid
staff, employees in the COSA-represented bargaining unit, to
represent the grievants both in arbitration hearings and at earlier
stages in the grievance procedure. In the most challenging
arbitration hearings, Respondent would retain a lawyer, and
COSA had not objected to its doing so. Even then, a labor
relations specialist from the COSA-represented bargaining unit
might also attend the arbitration to assist the attorney and provide the grievant with moral support (the term Moore had
used in describing Audrey Johnsons presence at such a hearing).
Labor Relations Specialist Rhonda Westphal credibly testified that in January 2012 she and other labor relations staff
members received a memo advising them that the American
Arbitration Association would no longer be used and directing
them to turn in all the current cases that had not yet been
scheduled for arbitration. Westphal estimated that pursuant to
this instruction, staff members turned in about 35 cases.
Previously, bargaining unit employees would receive case
assignments soon after the Litigation and Arbitration Committee decided that a grievance should go to arbitration. The number of such assignments diminished greatly, starting in January
2012, but this decrease was not proportional to the number of
cases being approved for arbitration. Westphal testified that
more than 70 cases had been approved for arbitration between
January and August 2012, but she had received only four such
case assignments in that period.
Respondents new collective-bargaining agreement with the
State of Michigan created a new procedure, called an Article 8
meeting, in which representatives would meet to work out a
settlement, if possible, to eliminate the need for arbitration.
Respondents president, Moore, and/or Gonzales, as chair of
the Litigation and Arbitration Committee, usually attended such
meetings, but a bargaining unit staff member did not.
Credited evidence establishes that the amount of prearbitration settlement work given to bargaining unit employees
decreased dramatically beginning in January 2012. Although
elected MSEA officers, such as the president, always could
meet with State of Michigan management concerning a grievance, the regular attendance of Moore and Gonzales at the prearbitration meetings constituted a new development.
Respondents brief discusses the new Article 8 meeting
process and then argues that to read these processes as impinging on COSAs exclusive bargaining unit work, or constituting
a unilateral change, is grossly inaccurate. It would subordinate
MSEAs obligation to bargain with the State of Michigan to an
alleged (and nonexistent) obligation to give unnecessary work
to COSA.
Notwithstanding this argument, I conclude that Respondent
did make a unilateral change and, in fact, did so precisely to
remove work from the bargaining unit because Respondent did
not believe bargaining unit employees were doing it well. This
conclusion is consistent with a statement made by Respondents counsel during the hearing while arguing for admission of
a proffered exhibit:
[T]heres been a claim in the complaint that the Respondent
has eroded the bargaining unit or taken away bargaining unit
work by taking away selection of arbitrators and turning them
over to an arbitration panel. This document is relevant towards explaining why that decision was made and why we
think it was justified.
Its also an example of something thats already been
touched upon in this hearing, but youre going to hear a lot
more testimony about it, and that is the repeated difficulty
that MSEAs membership and leadership has had in getting information out of its paid staff. Now, thats been an
issue so far for instance in the claims that MSEA was very
dilatory in making bargaining proposals. Were going to
be establishing that the reason why there were delay in

proposals, especially on financials, was that MSEA was
dependent, hostage if you will, to its own staff getting the
information it needed to make bargaining proposals at the
table with COSA.
(Emphasis added.)
Moreover, the record reveals that
Respondents president, Moore, had a nearly visceral hostility
to COSA which manifested itself in the unfair labor practices
found above and the Respondents conduct at the negotiating
table, addressed below. Based on the credited testimony of
Benny Poole Jr., I have found that Moore harbored not merely
animus but an abiding intention to get rid of COSA by
discharging its members. Eliminating the bargaining unit work,
I conclude, was part of that plan.
It is well established that an employer violates Section
8(a)(5) when it diverts bargaining unit work without bargaining
with the union, irrespective of whether the diverted work is
performed by statutory employees, independent contractors,
supervisors, managers, or any other workers. Quickway Transportation, Inc., 354 NLRB 560 (2009); Naperville Ready Mix,
Inc., 329 NLRB 174 (1999), enfd. 242 F.3d 744 (7th Cir.
2001); Torrington Industries, 307 NLRB 809 (1992). The category of any other workers certainly would include volunteers.
Further, the record does not establish that COSA waived its
right to bargain over the decision or its effects.
Complaint paragraph 26 alleges that Respondent refused to
bargain about both the unilateral change alleged in complaint
paragraph 24the elimination of bargaining unit workand
about the effects of that change. Respondents answer, quoted
above, asserted that complaint paragraph 26 was inapplicable
because it had not made a unilateral change.
Having found that Respondent did, indeed, make a change
without notifying COSA or affording it an opportunity to bargain, I further conclude that it also failed and refused to bargain
about the effects. Respondent would hardly bargain about the
effects of change which, it maintained, did not occur. Moreover, the record does not establish any such effects bargaining.
In sum, for the reasons stated above, I conclude that Respondents elimination of bargaining unit workthe representation of grievants before arbitration without notifying COSA
and affording it the opportunity to bargain about the change and
its effects, breached the Respondents duty to bargain in good
faith and violated Section 8(a)(5) and (1) of the Act.
Bad-Faith Bargaining Allegations
Complaint paragraphs 40 and 41(a)(g) allege that Respondent, from about April 1 to December 31, 2011, engaged in various bargaining-related conduct which the General Counsel has
characterized as a pattern of bad faith bargaining. Respondent denies these allegations.
The General Counsel notes that the 20082011 collectivebargaining agreement included an article which set out ground
rules for negotiating a contract to replace it, and that on April,
1, 2011, the first day of bargaining, Respondent proposed different rules.
The existing 20082011 collective-bargaining agreement included, as an appendix, job descriptions for various positions in
37
the bargaining unit. Early in the 2011 negotiations, Respondent

proposed eliminating these descriptions from the contract.
COSA President Manning sent Moore a May 17, 2011 memo
asking if it is the Employers intent to remove yet maintain the
existing position descriptions, or, instead, to rewrite the position descriptions. Moore replied 2 days later with a memo
stating, in part, The existing position descriptions in the COSA
agreement are recognized by the employer as current. The
memo did not answer Mannings question. Moreover, the record does not indicate that Respondent ever gave COSA any
reason for its proposal to remove the position description from
the contract other than a desire to have more flexibility.
Although the Respondent did not appear to have compelling
reasons for wanting to remove the descriptions from the contract, COSA strongly wanted them to remain in the contract
because of its belief that Respondent was having volunteers
perform bargaining unit work.
As I have found, above, based in part on the get COSA
remark Moore made in the presence of Benny Poole, Moore
was intent upon eliminating COSA by decreasing the size of
the bargaining unit to zero. Moore also had embarked upon a
plan to use volunteers to perform functions formerly done by
bargaining unit members. In these circumstances, I conclude
that Respondents proposal to remove the position descriptions
from the collective-bargaining agreement was not bargaining in
good faith but rather part of the get COSA scheme.
The General Counsel argues that Respondent was slow to
make proposals and slow to respond to COSA proposals. The
General Counsel notes that although COSA made its initial
wage proposal on May 31, 2011, Respondent didnt make a
wage proposal until September 28.
Respondent argues that members of the COSA-represented
bargaining unit had control over access to computer records it
needed to formulate bargaining proposals, thereby causing
delay in Respondents making proposals. However, credible
evidence does not establish the existence of any significant tugof-war between management and employees concerning access
to information. Absent more specific, persuasive evidence, I
must reject this asserted defense.
The General Counsel argues that Respondent engaged in delaying tactics by taking frequent caucuses and by often arriving
late for bargaining sessions. The General Counsel states that 20
bargaining sessions were held between April 1 and May 31 but
the longest meeting lasted only about an hour and a half. Although both parties took caucuses, Respondents took them
more frequently, the General Counsels brief states, and their
caucuses were significantly longer in length.
Considered by itself, the evidence concerning the length of
bargaining sessions and number of caucuses does not seem
particularly indicative of bad faith. However, the Board focuses on the totality of conduct rather than bits and pieces in isolation. See, e.g., Overnight Transportation Co., 296 NLRB 669,
671 (1989).
If a piece of the puzzle does not fit with the rest, it may have
more evidentiary significance than if it merely is consistent
with them. Here, this one factor, the number of meetings and
their duration, fits the overall pattern emerging from a totality
of the factors the pattern of an employer bargaining without
38
intending to reach agreementbut this one factor certainly is

not the brightest star in the constellation.
On the other hand, it is telling that on at least three occasions
early in the bargaining, Respondents negotiators called a caucus and then did not return, leaving the members of the COSA
bargaining team waiting and wondering. The significance of
this conduct does not inhere in its rudeness but in its reflection
on the intentions of the management negotiators.
A party who really is trying to reach agreement must either
convince the other side to accept an unpalatable proposal or
else modify or drop the proposal, and in that respect, bargaining
involves salesmanship skills. It is difficult to imagine an automobile salesman telling a prospective customer, Ill be right
back and then disappear without returning. At the very least,
the salesman somehow would get word to the potential buyer
that he could not return. He certainly wouldnt leave the potential customer feeling jilted because a potential customer feeling
jilted does not remain a potential customer.
Here, Respondents negotiators left the COSA team with the
impression that after a short time they would return to the table,
but then failed either to return or notify the COSA bargainers
that they would not be coming back. Such conduct communicates contempt. Even if Respondents negotiators felt personal
ill will towards those on the other side, they would try to suppress those feelings in the interest of reaching agreement. More
accurately, they would suppress such personal feelings if they
really had an intention of reaching a deal.
Respondents negotiators were not amateurs. After all, Respondents primary business, its reason for being, was to
engage in labor negotiations and related matters. These experienced professionals knew how to treat the other side if they
wanted and expected to reach agreement. Instead, they acted in
a rude manner which foreseeably would make the negotiation
process more difficult and less likely to succeed. That is not
the signature of someone bargaining in good faith.
The General Counsel points to a number of other factors that
may have little odor individually but all together create the
stench of bad faith. These factors include Respondents failure
to respond to a COSA request to bargain about work rules. The
Respondents unilateral implementation of such rules had made
them a significant issue. Respondents failure to address
COSAs request is consistent with a finding that it did not take
its bargain obligation seriously.
Likewise, Respondents refusal to bargain about the status of
a temporary employee takes on additional significance considering that COSA feared that the Respondent was transferring
work out of the bargaining unit. Again, such a refusal does not
suggest a good-faith intention of reaching an agreement.
Additionally, Respondents other unfair labor practices reflect on Respondents good faith, or lack of it, at the bargaining
table. Respondent unlawfully discharged a member of the
COSA bargaining committee, Nancy Durner, for engaging in
union and protected concerted activity.
Even more telling, Respondent repeatedly failed and refused
to furnish COSA with requested relevant and necessary information, itself a breach of the duty to bargain in good faith and
an impediment to reaching agreement. From the totality of
Respondents conduct, both at the negotiating table and away
from it, a consistent picture emerges of a party not interested in

reaching an agreement.
However, in one sense, the Respondents conduct puzzles
me because it occurs in an atypical setting. As noted above,
although Respondent is a private sector employer here subject
to the Boards jurisdiction, its mission is to represent employees in the public sector, mostly employees of the State of Michigan but also employees of some county governments. Were
the field of labor relations a garden, public sector bargaining
would be a different cultivar, if not an entirely different species.
A fundamental distinguishing factor concerns the role of
strikes.
The National Labor Relations Act seeks to reduce industrial
strife but nonetheless treats the economic strike as a legitimate
means of exerting economic pressure and thereby, ultimately,
reaching agreement. On the other hand, strikes by government
employees evoke widespread disapproval and frequently are
illegal. Public sector negotiators therefore seek alternatives to
the strike, such as allowing an arbitrator to decide the terms of a
contract should the parties deadlock.
Respondents collective-bargaining agreement with the State
of Michigan, on behalf of the public employees which it represents, includes a provision requiring such interest arbitration
when the parties cannot reach agreement. Such a provision is
not novel in the public sector. However, when Respondent
turned from bargaining with the State to negotiations with its
own employees, it agreed to a similar interest arbitration provision in that contract. Such an article is rare in private sector
agreements.
The presence of this unusual interest arbitration provision in
a private sector labor agreement changes the dynamic of bargaining. Under the Act, if the parties reach a good-faith impasse in the absence of unfair labor practices, an employer may
implement its final offer unilaterally. A typical motivation,
when a private sector employer crosses the line from hard
bargaining into bad-faith bargaining, is the employers intention to force an impasse so that it may implement its offer unilaterally.
However, the interest arbitration clause changes the destination: Instead of freeing an employer to implement its offer,
with terms it favors and the union does not, the impasse leads to
an arbitration in which a third party decides what the contract
should contain.
In the present case, therefore, it would seem unlikely that the
Respondent was trying to force an impasse because that would
result in arbitration and not in freedom to implement terms
unilaterally. Indeed, ultimately, an arbitrator did examine each
contract term on which the parties could not agree and, in each
instance, chose either the management or union proposal.
The General Counsels brief suggests that the Respondent
forced COSA into the interest arbitration because COSA was a
small union which could ill afford its share of the expense of
the arbitrator. Perhaps that is true.
However, I believe it more likely that Respondent failed to
bargain in good faith with COSA because Respondent already
had embarked on a plan to eliminate COSA by reducing the
bargaining unit to zero employees and transferring the work
elsewhere. Since the Respondent believed COSA was living
on borrowed time, it saw no need to take its bargaining obligation seriously. Likewise, it appears likely that Moore believed
that COSA soon would be a thing of the past and therefore saw
little need to suppress his contempt.
In sum, I conclude that Respondent engaged in a pattern of
bad-faith bargaining, as alleged in the complaint, and thereby
violated Section 8(a)(5) and (1) of the Act.
REMEDY
To remedy the harm caused by the violations found herein,
the Respondent must post the notice to employees attached as
appendix and take affirmative actions. These actions include
offering immediate and full reinstatement to employee Audrey
Johnson and making employees Audrey Johnson and Nancy
Durner (who previously was reinstated) whole, with interest,
for all losses they suffered because Respondent unlawfully
discharged them.
Respondent also must restore the recall rights of Mary
Groves and make her whole, with interest, for all losses she
suffered because Respondent unlawfully terminated those
rights. Similarly, Respondent must make employee Ralph
Manning whole, with interest, for all losses he suffered because
Respondent refused to permit him to return to work after he
became able to do so.
Respondent also must make all affected employees whole,
with interest, for all losses they suffered because of Respondents unlawful unilateral changes: Discontinuing the practice
of providing bargaining unit employees with cell phones or cell
phone subsidies and transferring pre-arbitration settlement
work out of the bargaining unit.
Moreover, in addition to rescinding its unilaterally imposed
work rules, Respondent must rescind any discipline issued under those rules, and make all such disciplined employees whole,
with interest, for all losses they suffered because of the discipline.
The make-whole remedy described herein should be in accordance with appropriate Board formulae and practice which
would, of course, take into account interim earnings and interim
expenses.
CONCLUSIONS OF LAW
1. The Respondent, Michigan State Employees Association,
is an employer engaged in commerce within the meaning of
Section 2(2), (6), and (7) of the Act.
2. The Charging Party, Central Office Staff Association, is a
labor organization within the meaning of Section 2(5) of the
Act.
3. The following employees of Respondent constitute a unit
appropriate for the purposes of collective bargaining within the
meaning of Section 9(b) of the Act:
4. At all material times, the Charging Party has been the exclusive collective-bargaining representative, within the meaning of Section 9(a) of the Act, of the appropriate unit described
above in paragraph 3.
39
5. Respondent violated Section 8(a)(1) of the Act by requiring an employee to complete a questionnaire that contained
language which prohibited disclosing to other employees the
contents therein and which threatened her with immediate discharge for a breach of confidentiality regarding the questionnaire.
6. Respondent violated Section 8(a)(3) and (1) of the Act by
the following conduct: Suspending and thereafter discharging
employee Nancy Durner; placing on administrative leave and
thereafter discharging employee Audrey Johnson; terminating
the recall rights of laid-off employee Mary Groves; and refusing to authorize employee Clyde Manning to return to work.
repeated refusals to provide the Charging Party with requested
information which was necessary for and relevant to the Charging Partys performance of its functions as exclusive bargaining
representative, and by unreasonable delay in the furnishing of
such information, as discussed in this decision.
unilaterally implementing work rules, by unilaterally eliminating its practice of providing cell phones or cell phone subsidies
to employees in the bargaining unit, and by removing prearbitration settlement work from the bargaining unit, without
affording the Charging Party notice and an opportunity to bargain about the changes and their effects, as discussed in this
decision.
failing and refusing to bargain collectively and in good faith
with the exclusive representative of its employees by a pattern
of conduct described in this decision.
10. Except as set forth above, Respondent did not violate the
Act in any manner alleged in the complaint.
On these findings of fact and conclusions of law and on the
entire record in this case, I issue the following recommended1
ORDER
The Respondent, Michigan State Employees Association,
Lansing, Michigan, its officers, agents, successors, and assigns,
shall
1. Cease and desist from
(a) Interfering with, restraining, and coercing its employees
in the exercise of their Section 7 rights by prohibiting them
from disclosing the contents of disciplinary documents including investigative questionnaires.
(b) Suspending, placing on administrative leave, discharging,
or otherwise disciplining employees because they engaged in
union activities or other concerted activities protected by the
Act.
(c) Refusing to allow an employee to return to work because
the employee was a union officer, had engaged in union activities or in other concerted activities protected by the Act.
(d) Failing and refusing to furnish, or unreasonably delaying
in furnishing, information requested by the exclusive repre1
If no exceptions are filed as provided by Sec. 102.46 of the Boards
Rules and Regulations, these findings, conclusions, and recommended
Order shall, as provided in Sec. 102.48 of the Rules, be adopted by the
Board, and all objections to them shall be deemed waived for all purposes.
40
sentative of a unit of its employees and which is necessary for

and relevant to the performance of that unions representation
duties.
(e) Unilaterally implementing work rules, eliminating the
practice of providing cell phones or subsidies to unit employees, removing from the bargaining unit work performed by
bargaining unit employees, or otherwise making any material,
significant, and substantial change in a term or condition of
employment which is a mandatory subject of collective bargaining without first giving the employees exclusive representative notice of the contemplated change and a reasonable
opportunity to bargain about the change and its effects.
(f) Engaging in bad-faith bargaining with the Charging Party
in the conduct of negotiations for a collective-bargaining
agreement or other agreement affecting the wages, hours, and
working conditions of bargaining unit employees.
(g) In any like or related manner interfering with, restraining,
or coercing its employees in the exercise of their rights to selforganization, to form, join, or assist any labor organization, to
bargain collectively through representatives of their own choosing, or to engage in concerted activities for the purpose of collective bargaining or other mutual aid or protection, or to refrain from any and all such activities.
2. Take the following affirmative action necessary to effectuate the policies of the Act.
(a) Rescind and cease giving effect to prohibitions against
disclosure contained in investigatory questionnaires or other
documents issued to employees, and remove any reference to
any breach of such prohibition or breach of confidentiality from
the files of any and all affected employees.
(b) Rescind and cease giving effect to the work rules unilaterally implemented on about July 12, 2012, and notify all bargaining unit employees in writing of the rescission; rescind any
disciplinary actions taken against bargaining unit employees for
violations of such rules, reinstating any employees discharged
pursuant to the work rules, notifying affected employees individually in writing that it has taken these actions and that any
discipline or discharge issued to them in reliance in the work
rules will not be used against them in the future in any manner,
and make whole unit employees for any loss of earnings or
benefits they may have suffered as a result of the implementation and/or application of such rules, with interest computed in
accordance with Board policy.
(c) Restore the practice of providing cell phones or cell
phone subsidies to bargaining unit employees as it existed before Respondents unlawful unilateral change, and make affected employees whole, with interest, for all losses they suffered
because of Respondents unlawful discontinuation of this practice.
(d) Restore to bargaining unit employees the pre-arbitration
settlement work unlawfully removed from the bargaining unit,
and make all affected employees whole, with interest, for all
losses they suffered because of Respondents unlawful removal
of this work.
(e) Offer Audrey Johnson immediate and full reinstatement
to her former positions of employment or, if her respective
position no longer exist, to a substantially equivalent position,
without prejudice to her seniority or other rights or privileges
previously enjoyed and make employees Audrey Johnson and

Nancy Durner (who previously was reinstated) whole for any
loss of wages or benefits suffered as a result of the discrimination against them by payment of backpay, and reimburse them
for any out-of-pocket expenses they may have incurred while
searching for work, with interest calculated in accordance with
Board policy, and remove from its files and records any reference to their suspensions and discharges, and advise them, in
writing, that it has done so and will not use these disciplinary
actions against them in the future.
(f) Restore the recall rights of employee Mary Groves and
make her whole for any loss of wages or benefits suffered as a
result of the unlawful termination of those rights, with interest
calculated in accordance with Board policy, remove from its
files any reference to the unlawful termination of recall rights,
and advise her, in writing, that it has done so.
(g) Make employee Clyde Manning whole, with interest calculated in accordance with Board policy, for all losses because
Respondent failed and refused to allow him to return to work
on April 30, 2012.
(h) As part of the remedy for the violations addressed in paragraphs (e), (f), and (g), immediately above, reimburse Nancy
Durner, Mary Groves, Audrey Johnson, and Clyde Manning
amounts equal to the difference in taxes owed upon receipt of a
lump-sum payment and taxes that would have been owed had
there been no discrimination, and submit the appropriate documentation to the Social Security Administration so that when
backpay is paid, it will allocated to the appropriate periods.
(i) With respect to the make-whole relief ordered in paragraphs (b), (c), (d), (e), (f), (g), and (h) above, backpay shall be
computed in accordance with F. W. Woolworth Co., 90 NLRB
289 (1950), plus daily compound interest as prescribed in Kentucky River Medical Center, 356 NLRB 6 (2010).
(j) Furnish to the Charging Party, without further delay, the
necessary, relevant information requested by the Charging Party, as described in this decision, which has not yet been provided to the Charging Party.
(k) On request, bargain collectively and in good faith with
the Charging Party Union as the exclusive collective-bargaining
representative of the unit.
(l) Within 14 days after service by the Region, post at its facilities in Lansing, Michigan, copies of the attached notice
marked Appendix.2 Copies of the notice, on forms provided
by the Regional Director for Region 7, after being signed by the
Respondents authorized representative, shall be posted by the
Respondent immediately upon receipt and maintained for 60
consecutive days in conspicuous places including all places
where notices to employees are customarily posted. Reasonable steps shall be taken by the Respondent to ensure that the
notices are not altered, defaced, or covered by any other material. In addition to physical posting of paper notices, notices
shall be distributed electronically, such as by email, posting on
2
If this Order is enforced by a judgment of a United States court of
appeals, the words in the notice reading Posted by Order of the National Labor Relations Board shall read Posted Pursuant to a Judgment of the United States Court of Appeals Enforcing an Order of the
National Labor Relations Board.
an intranet or internet site, and/or other electronic means, if the

Respondent customarily communicates with its employees by
such means. J. Picini Flooring, 356 NLRB 11 (2010). In the
event that, during the pendency of these proceedings, the Respondent has gone out of business or closed the facility involved in these proceedings, the Respondent shall duplicate and
mail, at its own expense, a copy of the notice to all current employees and former employees employed by the Respondent at
any time since October 11, 2010.
(m) Within 21 days after service by the Region, file with the
Regional Director a sworn certification of a responsible official
on a form provided by the Regional Director attesting to the
steps that the Respondent has taken to comply.
Dated Washington, D.C. March 27, 2013
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
An Agency of the United States Government
The National Labor Relations Board has found that we violated Federal labor law and has ordered us to post and obey this
Notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on your behalf
Act together with other employees for your benefit and
protection
Choose not to engage in any of these protected activities
WE WILL NOT interfere with, restrain, or coerce our employees in the exercise of these rights, guaranteed to them by Section 7 of the National Labor Relations Act.
WE WILL NOT prohibit you from discussing with your
coworkers the contents of questionnaires we require you to
complete or other documents related to disciplinary investigations and WE WILL NOT threaten you with discharge or other
disciplinary action for discussing the contents of questionnaires
we require you to complete or other documents related to disciplinary investigations.
WE WILL NOT discharge you because of your union membership or activities or because you engaged in other concerted
activities protected by the National Labor Relations Act.
WE WILL NOT place you on administrative or other leave because of your union membership or activities.
WE WILL NOT terminate your recall rights because of your
union membership or activities.
WE WILL NOT refuse to allow you to return to work because
of your union membership or activities.
WE WILL NOT otherwise discipline you because of your union
membership or activities or because you engaged in other concerted activities protected by the National Labor Relations Act.
WE WILL NOT refuse to bargain in good faith with the Union,
Central Office Staff Association (COSA), as the exclusive collective-bargaining representative of our employees in the following appropriate unit:
41

WE WILL NOT fail to furnish or unreasonably delay in furnishing the Union with information it has requested which is necessary for and relevant to its performance of its duties representing bargaining unit employees.
WE WILL NOT unilaterally end our practice of providing bargaining unit employees with cell phones or cell phone subsidies.
WE WILL NOT unilaterally implement work rules and WE WILL
NOT discharge or otherwise discipline bargaining unit employees based in whole or part on work rules which we have implemented unilaterally, without having given their exclusive
representative notice and an opportunity to bargain about the
rules or their effects.
WE WILL NOT unilaterally remove pre-arbitration settlement
work from the bargaining unit.
WE WILL NOT in any like or related manner interfere with, restrain, or coerce our employees in the exercise of the rights
guaranteed them by Section 7 of the Act.
WE WILL offer immediate and full reinstatement to employee
Audrey Johnson and make her whole, with interest, for all loses
she suffered because of our unlawful discrimination against her.
WE WILL make Nancy Durner, who previously was reinstated, whole, with interest, for all loses she suffered because of
our unlawful discrimination against her.
WE WILL immediately restore the recall rights of employee
Mary Groves and make her whole, with interest, for all losses
she suffered because we unlawfully terminated those rights.
WE WILL make employee Ralph Manning whole, with interest, for all losses he suffered because we unlawfully refused to
allow him to return to work.
WE WILL remove from our files all references to the suspension and discharge of employee Nancy Durner, and WE WILL
notify her individually in writing that we have taken this action
and that the suspension and discharge of her will not be used
against her in any way.
WE WILL remove from our files all references to the placement on administrative leave and discharge of employee
Audrey Johnson, and WE WILL notify her individually in writing
that we have taken this action and that the placement on administrative leave and discharge of her will not be used against her
in any way.
WE WILL remove from our files all references to our refusal
to allow employee Ralph Manning to return to work, and WE
WILL notify him individually in writing that we have taken this
action and that the refusal to allow him to return to work will
not be used against him in any way.
WE WILL rescind the work rules we unlawfully implemented
unilaterally, rescind the discipline of any employee disciplined
under those rules, expunge all references to such discipline
from our files, and make each such unlawfully disciplined employee whole, with interest, for all losses he or she suffered
because of our unlawful action.
42
WE WILL restore the practice of providing bargaining unit

employees with cell phones or cell phone subsidies, at their
option, and WE WILL make all affected employees whole, with
interest, for all loses they suffered because we unlawfully discontinued this policy unilaterally.
WE WILL restore to bargaining unit employees the prearbitration settlement work which we unlawfully transferred out
of the bargaining unit and will make all employees whole, with
interest, for all losses they suffered because of our unlawful
action.
WE WILL furnish to COSA, the exclusive bargaining representative, without delay, all information that union has requested which is necessary for and relevant to the performance of its
functions representing bargaining unit employees.
WE WILL bargain collectively and in good faith with COSA,
as the exclusive bargain representative of the employees in the
appropriate unit described above.
MICHIGAN STATE EMPLOYEES ASSOCIATION
The Administrative Law Judges decision can be found at

www.nlrb.gov/case/32-CA-077078 or by using the QR code
below. Alternatively, you can obtain a copy of the decision
from the Executive Secretary, National Labor Relations Board,
1015 Half Street, S.E., Washington, D.C. 20570, or by calling
(202) 273-1940.

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NLRB Decision On MSEA vs. COSA

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What was the ruling in this case?

What was the ruling in this case?

What actions did the employer take that were deemed unlawful?

What actions did the employer take that were deemed unlawful?

NOTICE: This opinion is subject to formal revision before publication in the

364 NLRB No. 65

The National Labor Relations Board has delegated its

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

The Board has considered the decision and the record

The Respondent has excepted to some of the judges credibility

requiring her to complete an investigatory questionnaire

prearbitration settlement work,8 and failing to bargain in

Member Miscimarra joins his colleagues in affirming the judges

found that the Respondents maintenance of the rule was

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Durner is she never brought it to the president to address

specific rather than vague. The November 2011 directive

Personal Gain. The contemplated discipline is a suspension up to and including dismissal.16

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Detroit, Livonia, and Mt. Pleasant, Michigan. In none of

employee privacy. Therefore, the Respondent violated

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Lansing, Michigan, its officers, agents, successors, and

(b) Within 14 days from the date of this Order, rescind

thereafter, advise him in writing that it has done so and

ment work that the Respondent unlawfully removed from

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Dated, Washington, D.C. August 4, 2016

NATIONAL LABOR RELATIONS BOARD

The National Labor Relations Board has found that we

Association (COSA) that is necessary for and relevant to

WE WILL, within 14 days from the date of the Boards

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Relations Board, 1015 Half Street, S.E., Washington,

Judith A. Champa and Scott R. Preston, Esqs., for the General

Respondent has admitted that Tim Schutt was its treasurer

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

confidentiality language also informed the employee she could

The complaint alleges that Respondents termination of

cause Moores answer was itself a question, I do not find it to

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

solving procedure set forth in this handbook. Failure to abide

However, the October 8, 2010 memo includes no such explicit

tecting the integrity of its investigations is insufficient to

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Moreover, the fact that the investigation involved matters

spondent for a collective-bargaining agreement to succeed the

unit jobs and giving them to non-union workers clearly is a

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Board stated therein, the appropriate inquiry is whether, during

practice issue nor discussed it in the arbitral award. Motor

In review of the current credit card billing statement

Ken denied a previous voucher[] and also she wasnt about to

Q. BY MR. PRESTON: Did he say anything to help your

At that time, Clyde Manning was COSAs president and

Q. BY MR. PRESTON: But did he give, during these

Q. All right. Did she say anything about having lost

DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD

Q. And who else?