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    Lesson Plan 1

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    maladeep
    The document outlines a lesson plan for a business communication course. The course objective is to help students improve their communication skills for the corporate world. The 30-hour course is divided into 5 units that cover topics such as the basics of communication, communication networks, factors affecting communication, business writing, and presentation strategies. Students will be evaluated through quizzes, presentations, and exams. The instructor will provide lecture notes, discuss case studies, and recommend textbooks to support student learning.

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    Lesson Plan 1

    Uploaded by

    maladeep
    263 views7 pages
    The document outlines a lesson plan for a business communication course. The course objective is to help students improve their communication skills for the corporate world. The 30-hour course is divided into 5 units that cover topics such as the basics of communication, communication networks, factors affecting communication, business writing, and presentation strategies. Students will be evaluated through quizzes, presentations, and exams. The instructor will provide lecture notes, discuss case studies, and recommend textbooks to support student learning.

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    The document outlines a lesson plan for a business communication course. The course objective is to help students improve their communication skills for the corporate world. The 30-hour course is divided into 5 units that cover topics such as the basics of communication, communication networks, factors affecting communication, business writing, and presentation strategies. Students will be evaluated through quizzes, presentations, and exams. The instructor will provide lecture notes, discuss case studies, and recommend textbooks to support student learning.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    263 views7 pages

    Lesson Plan 1

    Uploaded by

    maladeep
    The document outlines a lesson plan for a business communication course. The course objective is to help students improve their communication skills for the corporate world. The 30-hour course is divided into 5 units that cover topics such as the basics of communication, communication networks, factors affecting communication, business writing, and presentation strategies. Students will be evaluated through quizzes, presentations, and exams. The instructor will provide lecture notes, discuss case studies, and recommend textbooks to support student learning.

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    © All Rights Reserved
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    At a glance
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    The key takeaways from the document are that the course covers the basics of business communication including different communication channels, factors affecting communication, listening skills, and business writing skills. It aims to help students improve their communication abilities for the corporate world.

    The main topics covered in the course are communication networks and channels, factors affecting communication, listening skills, business writing, office management and presentation strategies.

    The different methods of communication discussed are formal channels like upward, downward and lateral communication and informal channels like grapevine. It also discusses verbal and non-verbal communication.

    Lesson Plan

    Subject: Business Communication


    Branch: PGDM (2016-18)
    Subject Code: BC
    Trimester:
    Duration: (Total Hours): 30 Hrs.
    Total Mark: 100
    Course Instructor: Deepmala Tripathy
    Course Objective: The objective of the course is to help the students to
    acquire the basics of interpersonal communication, corporate
    communication and soft skills, so as to improve their communication skills
    and ability to understand others along with the personality development
    as per the requirement of the corporate world.
    Detailed Syllabus:
    UNIT 1:
    1. Basics of Communication
    Defining Communication.
    Distinguishing between Business Communication and General
    Communication.
    Process of Communication explained through various Models;
    Importance of Feedback.
    Purpose of Organizational Communication.
    Introduction to Corporate Communication.
    UNIT 2:
    2. Communication Networks
    Channels of Communication
    Formal: Upward, Downward, Lateral.
    Informal: Grapevine; Advantages and Disadvantages of the
    grapevine.
    Comparing Formal and Informal Channels for Communication
    Situations.
    Principles of Effective Communication.
    Verbal Communication: using words, addition and obsolescence of
    words from the dictionary, Language as a tool for Communication.
    Non-Verbal
    Communication:
    Importance
    of
    non-verbal
    communication, Kinesics, Proxemics, Paralanguage.
    Cultural differences in Non-Verbal Behavior.

    UNIT 3:
    3. Factors affecting Communication
    Barriers to Effective Communication and ways to overcome them.
    Listening : Importance of Listening
    Types of Listening
    Barriers to Listening and overcoming them
    Listening situations
    Developing Listening Skills.
    Understanding Communication through Transactional Analysis.
    UNIT 4:
    4. Business Writing
    Basic patterns of business letters.
    Cover letters, Sales and Credit letters, Applications, etc..
    Directness in good news and neutral situations.
    Indirectness in bad news and persuasive messages.
    Choosing appropriate channels and media for
    communication.

    effective

    UNIT FIVE:
    5. Office Management and Presentation Strategies
    Writing the perfect resume; tailoring the content to suit the
    requirements.
    E-mails, Memos and Circulars.
    Writing Reports and Proposals.
    Preparing for and conducting Presentations.
    Interviewing and being interviewed.
    Group Discussions.
    Speeches and Public Speaking.
    PRACTICAL:
    Case analyses, discussion and presentation.
    Role plays.
    Group discussions.
    Comprehension skills based on reading and listening using audiovisual media.
    BOOKS:

    TEXT READINGS
    1. Penrose, Business Comunication for Managers, 5th edition, Cengage
    Learning,India
    2. P.D. Chaturvedi, Business Communication Concepts Cases & Applications, First
    Edition Pearson Education.
    3. Debashish & Das Business Communication, PHI, 2009
    4. Krizan, Effective Business Communication 7th edition. Cengage Learning,India.
    5. Courtland L. Bovee,Techniques of Writing Business Letters,Memos and Reports
    Jaico Publishing House ,2008

    SUGGESTED READINGS
    1. Asha Kaul,Business Communication,2nd edition,2009,PHI Learning
    2. Courtland L. Bovee Business Communication Today, 9th edition, 2008
    3. Urmila Rai & S.M. Rai, Business Communication, 2008, Himalaya Publishing House
    4. Madhukar Business Communication, Vikas Publishing House, 2008
    5. Sushil Bahl, Business Communication Today, Response Books, Reprint 2009
    6. Meenakshi Raman& Prakash Singh Business Communication, Oxford Higher
    Education,2006

    Lectur
    e No

    Module/Topic
    Details with sub
    and sub-sub
    topic
    Basics
    of
    Communication:
    Defining
    Communication.
    Distinguishing
    between Business
    Communication
    and
    General
    Communication.

    Methodolo
    gy

    Process of
    Communication
    explained through
    various Models;
    Importance of
    Feedback

    PPT

    Purpose
    Organizational
    Communication

    NOTES & PPT

    Introduction to
    Corporate
    Communication.
    Full review of UNIT 1

    NOTES & PPT

    Communication
    Networks:
    Channels
    of
    Communication

    NOTES & PPT

    6
    7

    Wee
    k No

    of

    NOTES

    NOTES

    Reference/Te
    xt Book

    Date on
    which
    Delivere
    d

    ASSIGNMENT

    Formal:
    Upward,
    Downward, Lateral.
    Informal:
    Grapevine;
    Advantages
    and
    Disadvantages
    of
    the grapevine.
    Comparing Formal
    and
    Informal
    Channels
    for
    Communication
    Situations.
    Principles
    of
    Effective
    Communication.
    Verbal
    Communication:
    using
    words,
    addition
    and
    obsolescence
    of
    words from the
    dictionary,
    Language as a tool
    for Communication.

    NOTES & PPT

    10

    Non-Verbal
    Communication:
    Importance of nonverbal
    communication,
    Kinesics,
    Proxemics,
    Paralanguage.

    NOTES & PPT

    11

    Cultural differences
    in
    Non-Verbal
    Behavior.

    NOTES

    12

    Full review of UNIT 2

    13

    Factors affecting
    Communication:
    Barriers to
    Effective
    Communication
    and ways to
    overcome them.

    14

    Listening :
    Importance of
    Listening,
    Types of Listening

    NOTES & PPT

    NOTES & PPT

    15

    Barriers to
    Listening and
    overcoming them

    16

    NOTES & PPT

    NOTES & PPT


    Listening
    situations.
    Developing
    Listening Skills.

    17

    Understanding
    Communication
    through
    Transactional
    Analysis.

    18

    Full review of UNIT 3

    19

    Business
    Writing:
    Basic patterns of
    business letters.

    NOTES & PPT

    20

    Cover letters, Sales


    and Credit letters,
    Applications, etc..

    NOTES & PPT

    21

    Directness in good
    news and neutral
    situations.

    NOTES & PPT

    22

    Indirectness in bad
    news and
    persuasive
    messages.

    NOTES & PPT

    23

    Choosing
    appropriate
    channels and
    media for effective
    communication.

    NOTES &
    PPT

    24

    Full review of UNIT 4

    25

    Office
    Management

    NOTES & PPT

    NOTES & PPT

    and Presentation
    Strategies:

    Writing the
    perfect resume;
    tailoring the
    content to suit
    the
    requirements.

    26

    E-mails, Memos
    and Circulars.

    NOTES & PPT

    27

    Writing Reports
    and Proposals.

    NOTES & PPT

    28

    Preparing for
    and conducting
    Presentations.
    Interviewing
    and being
    interviewed.

    NOTES & PPT

    Group
    Discussions.
    Speeches and
    Public
    Speaking.

    NOTES & PPT

    29

    30

    Full review of UNIT

    Course Materials:
    Brief notes on the topics will be provided by me in form Lectures Notes (Study material) and
    discussions of case studies will be made during the sessions.
    KTC will be provided at the beginning of every unit.
    Text Books:

    Reference Books:

    Evaluation Scheme:
    Quiz of 20 Marks.
    Presentation of 10 Marks.
    Mid Term of 20 Marks
    End Term of 50 Marks.

    Prepared By:

    Approved By:
    Prof.(Dr) Srimoy Patra
    Dean

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