Crisis Managemen & Food Defence

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The facility had a crisis management program but lacked contingency plans and procedures to inform customers of issues. It also did not have a proper food defence program implemented.

The facility lacked contingency plans to continue supplying customers during interruptions and procedures to inform customers of crises. It also did not test its crisis management program.

The facility did not have a documented food defence policy or plan. It had not conducted any food defence assessments and no one was accountable for coordinating food defence. Training and implementation of a plan were also missing.

222.

13 CRISIS MANAGEMENT

2.13.1

The facility has a crisis


management program in
addition to product
recalls

The
facility
has
a
documented
crisis
management program in addition to product
recalls.
This is a supplement program for normal security
program, which including label disputes and
power interruption.
Ms. Fatma B at the R&D department is
accountable for the crisis management program.
The facility's crisis management program
includes emergency contact information. The
facility's crisis management program has not
been tested or activated within the past 12
months.
The facility does not have a contingency plan to
continue to supply its customers in the event of a
prolonged interruption.
The facility does not have a procedure
established to inform customers that a crisis has
occurred that may affect the supply chain.

SECTION JUDGMENT:

Substantially Meets

SECTION SUMMARY:

Crisis manager program in placed, but do not


have a contingency plan to continue to supply
customers in the event of a prolonged
interruption, no procedures on telling customers
when crisis occurred.

2.14 FOOD DEFENCE


2.14.1

A
2.14.2

2.14.3

A documented
policy/plan manages
Food Defense (security)
at the facility

. This facility does not have a Food Defense


program in place, nor have any assessment been
conducted, but does have a plant security
program in place.
** The facility's Food Defense policy/plan is not
documented.
No Food Defense assessment has been conduct
in this facility. The facility did not use a Food
Defense checklist to conduct the assessment.
No one is accountable for coordinating Food
Defense at this facility.
. The facility does not have a written document
for investigation and reporting of security
breaches to the leader of the program.

The Food Defense


policy/plan is fully
implemented

No plan has been implemented in this facility.

The Food Defense plan


is communicated and
training is conducted

No access restriction on general area including


workshop and warehouse for employee within
the facility.
All personal entering the facility are subject to
register at the security office at the main gate,
and their vehicle are subject for search, and nonemployee must leave their ID card in exchange
of an visitor badge.
Security guards were used at the facility.
The facility performs background checks on all
types of employees, whether full-time, part-time,
temporary or seasonal.
Security guards were doing their jobs right
according to procedures.
No Food Defense plan in place at this facility.
The facility does not have a Food Defense
Communication/training
program
for
its
employees.
The
employee
Food
Defense
communication/training program has not been
fully implemented.

The Food Defense plan


is periodically assessed
reviewed and updated

2.14.4

IT ITEM OBSERVATION

No Food Defense training been conducted or


planning for the training.
There were no instruction given to auditor during
sign-in at the front gate, and also sign-in to the
workshop.
Food Defense instructions were not provided to
the auditor before access to the facility.
Facility management does not assess the Food
Defense policy/plan for areas of vulnerability.
No policy or plan for Food Defense assessments
at this facility.

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