Name ______________________________________

Class______________________________

Progress test 1 (Units 13)

LISTENING
Listen to a short speech by Henry Becker, CEO of Hendix Corporation. Choose the best word or
phrase a, b or c to complete the sentences.
Track 3

Mr Becker is talking to _______ .

a)

new employees

b)

new customers

c)

regional managers

He begins the speech by _______ .

a) apologising

b) explaining the days schedule

c) saying what hes going to talk about

3

He congratulates the audience because they have _______ .

a)

motto

c)

mission statement

got a pay increase

b)

c)

work hard

c)

be fair

low prices

c)

quick delivery

encourages

c)

wont reward

strong competitor

c)

good employer

improve the company

b)

latest advertising slogan

make a profit

b)

be highly competitive

He says that the company is known for its _______ .

good products

b)

The company _______ innovation.

wants to avoid

b)

Becker says that Hendix is a _______ .

a)

10

c)

He says that he expects employees to _______ .

a)
9

always arrive on time

a)

a)
8

been successful

Honesty, quality and innovation is the companys _______ .

a)
7

b)

He says that he expects employees to _______ .

a)

won an award

multinational giant

b)

He says that Hendix gives workers the right _______ to produce quality work.
a)

equipment and training b)

management structure c)

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bonus system

Name ______________________________________

11

Hendix helps its employees choose the right direction in their _______ .
a)

12

Class______________________________

personal life

b)

working life

c)

further education

c)

unusual

Becker says that employees ideas are _______ .

a)

valuable

b)

expensive

VOCABULARY
A

Complete the text with words from the box.

a living
a subsidiary
company
opportunities
parent company

ladder

move

office

Fawaz makes (13)__________________ as an accountant in the Finance Department of a

multinational engineering (14)__________________ . Every business needs accountants so
there are a lot of career (15)__________________ for Fawaz. Im climbing the career
(16)__________________, he says. I want to be a manager. Right now, he works in
(17)__________________ in Bahrain. He works hard because he wants a promotion. I need
more experience he says. Hes hoping for a big career (18)__________________ : a job in
UK. The (19)__________________ has its head (20)__________________ in London,

the
he

says. I study English every day because I want a job there.

Choose the correct word to complete the sentences.

21

When a company announces good results, often its (share / turnover) price increases.

22

Our (return / net) profit is lower this year because sales are down.

23

Were offering interest-free (stock / credit) this month for first-time buyers.

24

We give customers a full (guarantee / refund) if they return an unused product within 30 days.

25

Can you give me a 10 per cent (discount / delivery) if I buy in bulk?

26

Theres usually a 14-day cooling-off (period / supplier) for financial products.

27

Most supermarkets offer a (warehouse / loyalty card) scheme with reward points.

28

Give me your credit card (details / manufacturer) and Ill send your order today.

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Name ______________________________________

Class______________________________

SKILLS
A

Complete the dialogue with words and phrases from the box.

Can
Can I leave
She seems to be

Could I speak

I can transfer

(29)__________________ with Mary Yim, please?

Whos calling, please?

(30)__________________ Simon Starkey from Head Office.

(31)__________________ you hold?

Sure.

I get

This is

(32)__________________ with someone right now. Can (33)__________________ her to

call you?

Im leaving the office now. (34)__________________ a message, please?

(35)__________________ you to her voice mail.

Great. Thanks.

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Name ______________________________________

Class______________________________

Complete the first part of the conversation with the responses (ac).

a)

3.00 each could be all right, as long as you order 3,000 or more drives.

b)

We can do that. We can offer you a price of 3.50 each.

c)

OK, for 3,000 I can do 2.95.

Were interested in ordering some flash drives with our company logo on them.

How many drives do you want?

2,500.

(36)__________________

I think thats too much. We can get them from KL Drives for 3.00 each.

(37)__________________

If you give them to us for 2.90 each, well increase the order to 3,000.

(38)__________________

Right. Thats reasonable.

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Name ______________________________________

Class______________________________

Complete the second part of the conversation with the responses (ae).

a)

Fine. If you pay 50 per cent now and 50 per cent on the 20th, weve got a deal.

b)

Im sorry, we cant agree to that. We need more time.

c)

If you pay in advance, we can deliver on the 20th of September.

d)

That might be OK if you can pay in full on the day of delivery.

e)

Lets talk about the schedule.

What else do we need to talk about?

(39)__________________

OK. Wed like to have the stock in our warehouse by the 15th of September.

(40)__________________

Then when can you deliver?

(41)__________________

Im sorry, we cant agree to that. Its against company policy. We can make a 50 per cent
down payment but no more.

(42)__________________

We can do that, providing you deliver on time, on the 20th of September.

(43)__________________

Great.

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Name ______________________________________

Class______________________________

LANGUAGE
A

Choose the correct word or phrase to complete the sentences.

44

(Would / Could) you like something to eat?

45

Listen! Is that Alicia playing? She (would / can) play the piano very well!

46

(Could / Can) you speak Spanish before you lived in Argentina?

47

Hello, this is Darren speaking. (Would / Can) I help you?

48

Its raining. (Can / Would) you like to borrow my umbrella?

49

This is the employees car park so dont park here. Visitors (have to / shouldnt) park in the
visitors car park.

50

You (should / shouldnt) learn some Japanese if youre going to do business in Japan.

51

We (dont have to / mustnt) be late for the meeting with the CEO!

52

My train leaves at 6:00 so I (mustnt / dont need to) be at the station before 5:50.

53

This is the emergency exit so we (shouldnt / dont have to) put a desk in front of it.

B
Complete the sentences using the correct form (present simple or present continuous) of
the verb in brackets.
54

Mariela __________________(visit) a client this morning but shell be back in the office this
afternoon.

55

I always __________________(have) my mobile phone switched on.

56

Luke usually __________________(practise) a presentation several times before he gives it.

57

The photocopier in my office __________________(not work) today. Can I use yours?

58

The business is doing very well at the moment. We __________________(open) a new store
every month.

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Name ______________________________________

Class______________________________

READING
A

Read the article and decide whether these statements are true or false.

59

Foxconn is a retailing company.

60

The company is planning to use more robots in its factories in the future.

61

Currently, salaries for workers in China are increasing.

62

Local governments are against Foxconns expansion.

63

It isnt easy to install new robots in an old factory.

64

Foxconn currently has 300,000 workers in Chengdu.

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Name ______________________________________

Class______________________________

Read the article again. Choose the best word or phrase to complete the sentences.

65

Using robots in a factory is an example of _______ .

a)

66

automation

10,000

b)

1m

c)

300,000

moving overseas

b)

failing

c)

changing

Few

b)

Most

c)

All

c)

near the borders

c)

restructuring

Foxconn is building factories _______ of China.

a)

70

c)

_______ Chinese manufacturing companies are increasing automation.

a)

69

distribution

Manufacturing companies in China are _______ because workers salaries are increasing.
a)

68

b)

The Foxconn Group currently has _______ robots.

a)

67

marketing

in the central part

b)

outside

Foxconn is currently _______ its business.

a)

expanding

b)

downsizing

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Name ______________________________________

Class______________________________

WRITING
Choose one of the following options. Write an e-mail (80100 words).
Option 1
You are doing work experience in the sales and marketing department of City Hotels, an international
hotel chain. You want a trainee position in the department when you finish your university degree next
month. Write an e-mail to the department manager, Ms Green. You are now working closely with her
and you have a friendly, relaxed relationship. Explain what you can offer the company. Include the
subjects below. You can write real information about yourself or invent appropriate information.
Write about:

how youre enjoying your work experience

your desire for a trainee position in the department

your current university course

your languages

your strengths.

Begin:
Dear Ms Green
Im really enjoying my work experience in ...
End:
Please let me know if we can discuss this further.
Best regards,
(Name)
Option 2
You see this job advertisement. Write an e-mail to Simon Brown saying that you are interested in one
of the jobs (say which one). Give a brief explanation of the strengths you believe you could bring to
the job. Ask for more details and an application form.

Market researchers & Project managers

Zimpfo, a top market research company, is recruiting market researchers and project managers. We
are looking for talented people who wish to develop their career in market research.

E-mail Simon.Brown@zimpfo.com for details.

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