The customer care manager of Pearl Cars wrote a letter to Mr. Chandan Kumar requesting him to visit their workshop within 2 days. Mr. Kumar had previously complained about issues with his car's AC, noise, wipers, and mileage but did not respond when the company tried to contact him to resolve the complaints. The letter states that if Mr. Kumar does not visit the workshop, his complaint will be considered non-genuine.
The customer care manager of Pearl Cars wrote a letter to Mr. Chandan Kumar requesting him to visit their workshop within 2 days. Mr. Kumar had previously complained about issues with his car's AC, noise, wipers, and mileage but did not respond when the company tried to contact him to resolve the complaints. The letter states that if Mr. Kumar does not visit the workshop, his complaint will be considered non-genuine.
Original Description:
Format of Complaint Vehicle not reported at workshop
The customer care manager of Pearl Cars wrote a letter to Mr. Chandan Kumar requesting him to visit their workshop within 2 days. Mr. Kumar had previously complained about issues with his car's AC, noise, wipers, and mileage but did not respond when the company tried to contact him to resolve the complaints. The letter states that if Mr. Kumar does not visit the workshop, his complaint will be considered non-genuine.
The customer care manager of Pearl Cars wrote a letter to Mr. Chandan Kumar requesting him to visit their workshop within 2 days. Mr. Kumar had previously complained about issues with his car's AC, noise, wipers, and mileage but did not respond when the company tried to contact him to resolve the complaints. The letter states that if Mr. Kumar does not visit the workshop, his complaint will be considered non-genuine.
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To,
Mr. Chandan Kumar,
C/o- Naga Bigha, P.O-Gardi, P.S-Salaya, Aurangabad, Biihar 824101 Date: 14.06.2016 Subject: Request for Visiting Workshop Regarding Complaint Closure Dear Sir, You have made a complaint on 14.06.2016 stating that AC not cooling properly, Noise coming from body of your car, water not coming from front wiper, and mileage is poor of your car bearing registration number BR02AC2530. We tried contacting you many times but never got any positive response from your end so that complaint made by you could be resolved. We again request you to kindly visit our workshop within 2 days of receiving the letter so that issue in your vehicle can be resolved to your satisfaction level failing which this complaint will be treated as non genuine complaint.
For Pearl Cars,
Regards, Nishant Singh Customer Care Manager, 8294634649 Pearl Cars, Sasaram
Gmail - Need Loss details and pending documents for Vehicle No_ TS08JV6957, Claim No_ OC-25-1801-1825-00000465, Policy No_ OG-24-9910-1825-00071721, Insured Name_ MR. BALA SHIVA SHANKARA (1)