CUSTOMER ORIGINATED CHANGE (COC)
QUICK REFERENCE GUIDE
TECHNICAL COC DOSSIER
To apply to COC service for Airbus maintenance Technical Data the following information are
necessary:
- Marked-up pages i.e. extract of the latest Airbus revision, on which the required
changes are clearly identified and / or,
- Engineering data such as engineering orders, drawings, BFE vendor service bulletins,
etc.
To apply to COC service for A300 / A300-600 / A310 FCOM & QRH, pre-prepared data are necessary i.e. pages where the procedure is already written.
Pre-prepared pages have to be provided in such a form that Airbus only needs to rearrange the
format so that the data will fully match with Airbus FCOM & QRH standard format. The data
should be provided in WORD format.
The obtained customized pages will thus be inserted through green TR in the customized section of the manual, exactly in the required place and format.
These pages should take into account the various technical configurations of the fleet.
COC TRANSMITTAL SHEET
To apply to COC service, the COC transmittal sheet should be fully completed and signed manually. All fields with a * are mandatory.
FIELD FROM
Customers name
Customers address
Engineers name
E-mail address
Telephone
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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FIELD COC CUSTOMER REFERENCE
COC Customer reference:
- Is shown in the COC list / CCT (front matter section of Airbus maintenance technical
data).
- May be used for all correspondences.
- Includes the COC basic reference and the revision indicator
COC REFERENCE RECOMMENDATION
- First COC - ATA 25 first issue
- First COC - ATA 25 first revision
- Second COC - ATA 25 first issue
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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FIELD TECHNICAL REVISION & BASIC REFERENCE
To be ticked if the request is
a revision of an existing COC.
Indicate the COC basic reference
for the revised COC.
FIELD TECHNICAL REFERENCE
Shown in COC List, (CCT for A350) in manual front matter section of Airbus maintenance
technical data.
Technical reference will be shown in Customer reference field (e.g. STC reference).
FIELD COC TITLE
Will be shown in COC List (CCT for A350)
Maximum 120 digits
Space counts as a digit
BOX EFFECTIVITY CHANGE
To be ticked in case of
COC revision for an effectivity change
in order to add / remove MSN(s)
to / from the effectivity of an existing COC.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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FIELD ATA CHAPTER / MAIN SUBJECT
Should be filled with the ATA chapter(s)
impacted by the COC.
If several COCs are raised to implement
a specific modification, then the main
subject should be mentioned in
this field for all these COCs.
BOXES COC TYPE EDITORIAL, PHYSICAL PRE / POST or PHYSICAL POST
An editorial COC modifies the way to perform a procedure in AMM / TSM, with no installation
of any equipment on the aircraft.
Example: Addition of a caution in AMM.
Editorial COCs are shown in permanent PRE / POST configuration for A320 FAM, A330,
A340, A380, and A350 aircraft.
A physical COC reflects a change on the aircraft.
Example: installation of a computer, of a placard, change of a part-number.
- Physical PRE / POST should be ticked if some MSNs involved are not embodied,
- Physical POST should be ticked if all the MSNs involved are embodied.
For A300 / A300-600 / A310, COCs are shown in POST configuration only.
BOX A/C TYPE
1 COC per A/C Family.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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BOX MANUAL / DATA PACKAGE TO BE CHANGED
Choice of the manual / data package to be updated through the COC. For data consistency or
safety, Airbus can request to have COC input covered in all customized technical data.
Operational technical data can only be customized for A300 / A300-600 / A310 aircraft.
(A300, A300-600, A310, A320 FAM, A330,
A340, A380)
(A350)
(A300, A300-600, A310)
FIELD AIRCRAFT MANUFACTURERS SERIAL NUMBER
Effectivity should be listed on the COC transmittal sheet as MSN (Manufacturer Serial Number) and for in service aircraft only.
Indicate in this field the MSN(s) to be shown in PRE / POST and the MSN(s) to be shown in
POST if the COC is PHYSICAL PRE / POST.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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BOX DIRECT INCORPORATION:
If direct incorporation is requested, then the Customer will not receive any price quotation, but
will be invoiced upon completion of the COC in accordance with COC pricing condition published in Airbus Customer Services E-Catalogue. A blank purchase order is then requested.
However, if the COC price quotation exceeds 20,000.00 USD, then Airbus will notify the Customer and will request approval to proceed with the incorporation. A purchase order showing
the exact amount is then requested.
BOX COST APPROVAL:
Indicate if Airbus is requested to provide a price quotation before proceeding with the COC
incorporation. A purchase order will be then requested to the Customer for confirmation.
FIELD DESCRIPTION / REMARKS:
Any additional information which could be helpful for the COC evaluation / incorporation.
FIELD COC CONDITIONS:
To be read and agreed
before the COC is raised.
FIELDS DEPARTMENT / NAME / MANUAL SIGNATURE / DATE :
Indicate information about the originator of the COC request.
Any COC template fully completed but not signed manually will not be acceptable.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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COC REPORTING SHEET
FIELD FROM
Customers name
Customers address
Engineers name
E-mail address
Telephone
FIELD COC CUSTOMER REFERENCE
COC Customer reference:
- Is shown in the COC list / CCT (front matter section of Airbus maintenance technical
data).
- May be used for all correspondences.
- Includes the COC basic reference and the revision indicator
FIELD COC TITLE
Will be shown in COC List (CCT for A350)
Maximum 120 digits
Space counts as a digit
FIELD DESCRIPTION / REMARKS:
Any additional information which could be helpful for the COC evaluation / incorporation.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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FIELD AIRCRAFT MANUFACTURERS SERIAL NUMBER
Effectivity should be listed on the COC transmittal sheet as MSN (Manufacturer Serial Number) and for in service aircraft only.
Indicate in this field the MSN(s) to be shown in PRE / POST and the MSN(s) to be shown in
POST if the COC is PHYSICAL PRE / POST.
FIELD COC CONDITIONS:
To be read and agreed
before the COC is raised.
FIELDS DEPARTMENT / NAME / MANUAL SIGNATURE / DATE :
Indicate information about the originator of the COC request.
Any COC template fully completed but not signed manually will not be acceptable.
Airbus SAS, 2014. All rights reserved. Confidential and proprietary document. This document and all information contained herein is the sole property of Airbus SAS. No intellectual property rights are granted by the delivery of this document or the
disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of Airbus SAS. This document and its content shall not be used for any purpose other than that for which it is supplied.
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