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    Section 1: Human Resource Management Practices (HRM Practices)

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    The document discusses a survey measuring various aspects of human resource management practices, operational performance, and firm performance. For human resource management, it asks respondents to rate practices such as human resource planning, staffing, incentives, performance appraisal, training programs, teamwork, and employee participation. For operational performance, it rates dimensions like product quality, product cost, delivery, and flexibility. Finally, it measures non-financial performance metrics like productivity and absenteeism as well as financial metrics like sale growth rate and market share compared to competitors.

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    Section 1: Human Resource Management Practices (HRM Practices)

    Uploaded by

    Add K
    46 views4 pages
    The document discusses a survey measuring various aspects of human resource management practices, operational performance, and firm performance. For human resource management, it asks respondents to rate practices such as human resource planning, staffing, incentives, performance appraisal, training programs, teamwork, and employee participation. For operational performance, it rates dimensions like product quality, product cost, delivery, and flexibility. Finally, it measures non-financial performance metrics like productivity and absenteeism as well as financial metrics like sale growth rate and market share compared to competitors.

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    Original Title

    Questionnaire 2

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    The document discusses a survey measuring various aspects of human resource management practices, operational performance, and firm performance. For human resource management, it asks respondents to rate practices such as human resource planning, staffing, incentives, performance appraisal, training programs, teamwork, and employee participation. For operational performance, it rates dimensions like product quality, product cost, delivery, and flexibility. Finally, it measures non-financial performance metrics like productivity and absenteeism as well as financial metrics like sale growth rate and market share compared to competitors.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    46 views4 pages

    Section 1: Human Resource Management Practices (HRM Practices)

    Uploaded by

    Add K
    The document discusses a survey measuring various aspects of human resource management practices, operational performance, and firm performance. For human resource management, it asks respondents to rate practices such as human resource planning, staffing, incentives, performance appraisal, training programs, teamwork, and employee participation. For operational performance, it rates dimensions like product quality, product cost, delivery, and flexibility. Finally, it measures non-financial performance metrics like productivity and absenteeism as well as financial metrics like sale growth rate and market share compared to competitors.

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    Section 1: Human Resource Management Practices (HRM Practices)

    Level of
    Please CIRCLE the levels of agreement Agreement
    in each of the items below with regards
    to nine criteria of Human Resource
    Management (HRM) Practices of your
    firm.
    Strongly

    Disagree

    Neutral

    Agree

    Disagree
    --------------

    Strongly
    Agree

    ------------
    1. Human Resource Planning (HR
    Planning)
    Firm forecasts personnel requirements

    on a timely basis.
    Firm has spent a great amount of money

    on selecting staff.
    A large number of people are involved

    in HR planning in firm.
    Structured and Standardized interviews

    1
    1
    1

    2
    2
    2

    3
    3
    3

    4
    4
    4

    5
    5
    5

    have been used in firm.


    2. Staffing Practices
    Firm adopts selectivity in hiring.
    The focus of staffing in firm is for
    a) Manual and Physical skills
    b) Technical skills
    c) Problem solving skills
    3. Incentives Practices
    Firm has favorable incentive practices to
    encourage employees to achieve the
    firms objectives.
    Firm has very fair incentive practices,
    aimed

    at

    rewarding

    accomplish their goals.

    people

    who

    Firm has incentive practices which

    the most to firm.


    4. Performance Appraisal
    Firm uses performance based appraisal.
    Firm uses employees self-ratings on

    1
    1

    2
    2

    3
    3

    4
    4

    5
    5

    performance.
    Superiors in firm frequently discuss

    performance with subordinates.


    5. Training Program
    Extensive training programs

    are

    provided for employees in firm.


    Employees normally go through various

    training programs every year.


    Firm provides formal training

    promoted or existing employees.


    6. Team work
    Firm always gets teams opinion and

    ideas before making any decision.


    Firm forms focused groups to solve

    problems.
    Teams are extensively provided with

    problems.
    7. Employee Participation
    In firm, employees are allowed to make

    many decisions.
    Employees are often asked by their

    supervisors to participate in decisions.


    Employees are encouraged to suggest

    improvement in the way jobs are done.


    Supervisors keep open communication

    really recognize people who contribute

    to

    promote skills to new hires as well as to

    sufficient power and resources to solve

    with employees in firm.

    ection 2: Operational Performance


    Level of
    Please CIRCLE the level of achievement on

    Achievement

    each of the items below with regard to four


    dimensions of firms operational performance.
    Very Low

    Low

    Neutral

    High

    Very
    High

    -------------------------
    1. Product Quality
    Rate the level of a) Firms high performance products.
    b) Non-defective rate of firms

    1
    1

    2
    2

    3
    3

    4
    4

    5
    5

    products.
    c) Product Serviceability, Durability &

    1
    1
    1
    1

    2
    2
    2
    2

    3
    3
    3
    3

    4
    4
    4
    4

    5
    5
    5
    5

    to

    customers
    b) Short lead time from order to

    delivery
    c) Cycle time (From Production to

    Quality.
    2. Product Cost
    Rate the ability to reduce a) Product Inspection
    b) Inventory cost involvement
    c) Overhead Cost
    d) Product Cost
    3. Delivery
    Rate the level of a)

    Products

    on-time

    delivery

    final product)
    4. Flexibility
    Rate the level of ability to a) Adopt changes in product mix.

    b)

    Handle

    difficult/non

    standard

    c) Make product according to order.


    d) Adjust capacity quickly.
    e) Scale production up and down

    1
    1
    1

    2
    2
    2

    3
    3
    3

    4
    4
    4

    5
    5
    5

    Low

    Neutral

    High

    orders.

    quickly.
    Section 3: Firm Performance
    Level of
    Please CIRCLE the level of achievement on

    Achievement

    each of the items below with regard to firms


    performance.
    Very Low

    Very
    High

    -------------------------
    1. Non-Financial Performance
    Compared to past year, rate the level of a) Increase in employee productivity.
    b)
    Reduction
    in
    employee

    1
    1

    2
    2

    3
    3

    4
    4

    5
    5

    absenteeism.
    2. Financial Performance
    Compared to your competitors what is firms
    a) Sale Growth Rate.
    b) Market Share Percentage.

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