Spa Owners

Manual

www.dreammakerspas.com

This Manual Contains

IMPORTANT SAFETY
INSTRUCTIONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS

OWNERS INFORMATION
DEALER
Company
Address
Phone
E-mail

INSTALLER
Company
Address
Phone
Warranty Turned In / Date

SPA
Model
Series
Serial Number (see next page for location)
Color
Date of Delivery

We appreciate your business and our sincere desire is that you receive years of pleasure and therapy from your
Dreammaker Spa. Please call your local Dreammaker Spa Dealer if you have any questions or problems. If they are
unavailable, please feel free to call the Dreammaker Spas Customer Service Group at:
888.ROTO SPA (888.7686 772)

LOCATING THE SERIAL NUMBER

There is a black plate located to the right or left of the access door

SERIAL #

TABLE OF CONTENTS
IMPORTANT SPA SAFETY INSTRUCTIONS ........................................................................................................................... 1
Important Safety Precautions .................................................................................................................................................... 2
Selecting A Location .................................................................................................................................................................. 3
Filling Your Spa ......................................................................................................................................................................... 3
Locating Electrical Plug & Drain X-SPA and X-CAL Series ....................................................................................................... 5
Jets & Air Adjustment for X-SPA and X-CAL Series .................................................................................................................. 6
Surface Skim Filter Maintenance for X-SPA and X-CAL Series ................................................................................................ 6
Locating Electrical Plug & Drain ................................................................................................................................................ 9
System Operation ................................................................................................................................................................... 10
Jets & Air Adjustment .............................................................................................................................................................. 11
Surface Skim Filter Maintenance ............................................................................................................................................ 11
Spa Water Chemistry .............................................................................................................................................................. 12
Spa Maintenance Schedule .................................................................................................................................................... 12
Freeze Protection ....................................................................................................................................................................14
Cleaning The Spa ................................................................................................................................................................... 14
Most Frequently Asked Questions .......................................................................................................................................... 15
Trouble Shooting Guide .......................................................................................................................................................... 16
Jet Wrench ..............................................................................................................................................................................17
Glossary of Terms ................................................................................................................................................................... 18

An important WARNING sign is packed with your Dream Maker Spa. This sign must be posted in a prominent
place in close proximity to the spa installation site immediately upon completion of spa installation.

WARNING

DURING PREGNANCY, SOAKING IN HOT WATER MAY CAUSE DAMAGE TO THE FETUS.
LIMIT USE TO 10 MINUTES AT A TIME.

PREVENT DROWNING

PREVENT CHILD DROWNING

SPA HEAT SPEEDS UP EFFECTS OF ALCOHOL,

DRUGS, OR MEDICINE AND CAN CAUSE
UNCONSCIOUSNESS.
IMMEDIATELY LEAVE SPA IF
UNCOMFORTABLE OR SLEEPY.

WATER ATTRACTS CHILDREN.

ALWAYS ATTACH A SPA COVER AFTER EACH
USE.
P L 6 0 1 0 3 5 Re v A

THIS WARNING SIGN MUST BE POSTED BEFORE THE SPA IS USED!

THIS SPA IS FOR RESIDENTIAL USE ONLY!

IMPORTANT SAFETY INSTRUCTIONS

When installing and using this electrical equipment, basic safety precautions should always be followed, including the following:
1. READ AND FOLLOW ALL INSTRUCTIONS
2. Warning

7. Danger
Risk of Injury. The suction fittings in this spa are sized to match the specific
water flow created by the pump. Should the need arise to replace the suction
fittings or the pump, be sure that the flow rates are compatible.

To reduce the risk of injury, do not permit children to use this product unless
they are closely supervised at all times.

3.

Never operate spa if suction fittings are broken or missing. Never replace
a suction fitting with one less than the flow rate marked on the original
suction fitting.

A wire connector is provided on this unit to connect a minimum No. 8AWG

(8.4mm) solid copper conductor between this unit and any metal equipment,
metal enclosures of electrical equipment, metal water pipe, or conduit within
5 feet (1.5m) of the unit.

8. Danger
Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces.
As an alternative, a spa may be installed within 5 feet (1.5m) of metal
surfaces if each metal surface is permanently connected by a minimum
No. 8AWG (8.4mm) solid copper conductor to the wire connector on the
terminal box that is provided for this purpose.

4. Danger Risk of Injury

(For cord and plug connected units)
A. Replace damaged cord immediately
B. Do not bury cord

9. Danger

C. Connect to a grounded, grounding type receptacle only.

Risk of Electric Shock. Do not permit any electric appliance, such as light,
telephone, radio, or television, within 5 feet (1.5m) of a spa.

4A. (For units with a G.F.C.I.)

WARNING - This product is provided with a Ground Fault Circuit Interrupter
G.F.C.I. on the end of the spas power cord. This G.F.C.I. must be tested
before each use. With the product operating depress the test button on
the G.F.C.I. The spa should not operate. Depress the Reset button on
the G.F.C.I. The product should now operate normally. If the spa fails to
operate in this manner, there is a ground current flowing indicating a possible
electric shock. Disconnect the power until the fault has been identified and
corrected by a certified licensed electrician.

10. Warning To reduce risk of injury:

A. The water in a spa should never exceed 104F (40C). Water
temperatures between 100F (38C) and 104F (40C) are considered
safe for a healthy adult. Lower water temperatures are recommended
for your children and when spa use exceeds 10 minutes.
B. Since excessive water temperatures have high potential for fetal damage
during the early months of pregnancy, pregnant or possibly pregnant
women should limit spa water temperatures to 100F (38C).

5. Warning

C. Before entering spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of water temperatureregulating devices vary.

FOR PERMANENTLY INSTALLED UNITS - The electrical supply for this

product must include a suitably rated switch or circuit breaker to open all
ungrounded supply conductors to comply with Section 442-20 of the
National Electric Code. ANSI / NFPA 70-1987. In addition, all 230 volt
installations must be protected by a 230 volt Ground Fault Circuit Interrupter
"G.F.C.I.". Any G.F.C.I. circuit breaker used in the house panel must read
current returning through the neutral conductor. 230 volt 2 conductor G.F.C.I.
circuit breakers will not operate correctly for your application.

D. The use of alcohol, drugs, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
E. Persons suffering from obesity or with a medical history of heart disease,
low or high blood pressure, circulatory system problems, or diabetes
should consult a physician before using a spa.

6. Danger

F. Persons using medication should consult a physician before using a

spa since some medication may induce drowsiness while other
medication may affect heart rate, blood pressure, and circulation.

Risk of Accidental Drowning. Extreme caution must be exercised to prevent

unauthorized access by children. To avoid accidents, ensure that children
cannot use this spa unless they are supervised at all times. For additional
protection, select a cover which is classified by the Underwriters
Laboratories Meeting ASTM F1346-91 requirements.

11. Warning Sign

Included with this spa is a warning sign. It is extremely important that this
sign be permanently placed in clear view of any persons using the spa.
Occasional spa users may not be aware of some of the dangers hot water
poses to pregnant women, small children, and people under the influence
MAINTAIN WATER CHEMISTRY IN
of alcohol, drugs or medication. If you did not receive a warning sign or
ACCORDANCE
WITH
your sign has become damaged, please
contact your spa
dealer and ask
for sign number PL601035 Rev
A.
MANUFACTURERS
INSTRUCTION

CAUTION

SAVE THESE INSTRUCTIONS

1

IMPORTANT SAFETY PRECAUTIONS

Your spa can be a source of great pleasure. It offers healthful stimulating recreation and is a delightful fun
center for you, your family and friends. However, it contains large quantities of water and is deep enough to
present inherent dangers to life and health unless the following safety rules are strictly observed.
1. Never permit the spa to be used unless it is attended
by at least one person other than the bather.

6. Prolonged immersion in hot water may induce

hyperthermia.

Someone should be present to lend assistance if the bather should be in

trouble due to injuries, cramps, drowning especially in case of children, etc.

Hyperthermia occurs when internal body temperature reaches a level several

degrees above the normal body temperature of 98.6F (36.6C). The
symptoms of hyperthermia include: (1) dizziness, (2) fainting, (3) drowsiness,
(4) lethargy, (5) increases in the internal body temperature. The effects of
hyperthermia include: (1) unawareness of impending hazard, (2) failure to
perceive heat, (3) failure to recognize the need to exit spa, (4) physical inability
to exit spa, (5) unconsciousness resulting in danger of drowning.

2. Always use care in and around your spa.

The spa has many rigid, unyielding parts and many areas that become wet
and slippery; these are all potentially dangerous when rough play is permitted
or if care is not used particularly when entering or leaving the spa.

3. Keep the water sanitary and healthful at all times.

7. WARNING-The use of alcohol, drugs, or medication

can greatly increase the risk of fatal hyperthermia in
hot tubs or spas.

Your filter system will remove suspended particles from the water. Regular
application of spa chemicals in proper quantities will destroy harmful bacteria
and prevent formation of algae. Your surface skimmer will remove insects,
leaves, and other debris from the water surface. Unsanitary water is a serious
health hazard.

Despite the popular image of people in spas drinking wine or other alcoholic
beverages, DO NOT use alcoholic beverages before or during spa use.
Alcohol is a depressant which causes slowed reflexes and drowsiness,
especially in conjunction with the relaxed soaking in hot water. This can lead
to sleep or unconsciousness and possibly result in drowning. Using your
spa with other people who are also drinking is not a preventative measure
since they are likely to become similarly affected by the combinations of
alcohol and hot water soaking.

4. The water in your spa should NOT be warmer than

100 - 104 F (38-40C).
Always keep an accurate thermometer in the water because your spas
thermostat may be in error. Use a high quality, shatterproof thermometer
with increments of one degree or less.

Soaking in hot water causes changes in the circulatory system, such as

enlargement of blood vessels near the skin. Therefore, people with a medical
history of heart disease, circulatory problems, diabetes, high or low blood
pressure should check with their physician before using spas. Additionally,
people taking medications causing drowsiness, such as tranquilizers,
narcotics, antihistamines, or anticoagulants should not use spas without
asking their physician.

The National Spa and Pool Institute considers a temperature of 100F (38C)
safe and comfortable for a healthy adult. Most healthy adults can enjoy this
water temperature for as long as desired, although it may raise the body
temperature to the water temperature and eventually become uncomfortable
(like a fever). At higher water temperatures the soaking time should be
shorter; never soak for more than 20 minutes when the water temperature is
102F (39C) or higher. If you are planning a long rest in the spa, lower the
water temperature closer to normal body temperature, about 99F (37.2C).
Some people find even lower water temperatures relaxing and pleasing. Try
different water temperatures in the 98-102F (36.6-39C) range until you
find what temperatures suit you best.

8. Broken or missing drain covers should be replaced

immediately.
Accidents can occur when long hair or a body part is trapped by suction
from a drain or outlet whose cover is broken or removed. Children are
particularly vulnerable, and they should be warned against danger.

5. Hot water can raise the body temperature high

enough to cause heat stroke.
This can be fatal even to healthy adults. If you have any questions about
your own fitness or whether you should soak in the spa, check with your
physician.

DO NOT :
Do not use electrical appliances in or around your spa. Do not use glass or other breakable items in or around your
spa. Do not remove spa cabinet panels and attempt to make repairs. Do not attempt electrical repairs. Retain a certified
licensed electrician.

SAVE THESE INSTRUCTIONS

2

Selecting A Good Location

Site Selection...
Your new spa will provide you and yours with hour upon hour of healthy, relaxing enjoyment. The following suggestions and
recommendations will help you select a safe and compatible site for your spa, maximizing your enjoyment.

READ ALL SAFETY INSTRUCTIONS!

See pages 1 and 2 for other safety requirements and instructions
1. Certified Licensed Electrician Required

3. Childproof Your Spa

Electrical installation, (approval of and connection to power source) must be

completed by a qualified certified licensed electrician in compliance with all
codes.

Plan for limiting access of children. Precautions such as self closing and
locking gates or access doors, fencing and other child barriers, as dictated
by the site.

2. No Overhead Power Lines

4. UL Safety Cover Required

Do not locate your spa under overhead power lines or in near proximity to
existing buried or exposed electrical circuits. See your electrician.

In addition to its insulating factors, a good cover also provides a measure of

additional protection from unwanted access. Select a cover which is classified
by the Underwriters Laboratories meeting ASTM F1346-91 requirements.

LEVEL, FLAT & SOLID LOAD BEARING SITE CRITICAL

DO NOT LOCATE ON A SURFACE THAT CAN BE DAMAGED BY WATER

Solid Load Bearing Site

The site must provide a solid foundation with a minimum load bearing capacity
of 75 pounds per square foot (33.75 kgr per 929.03 sq. cm). Concrete slabs and
decks must be designed to support this weight. Do not select a site composed of
individual unsupported bricks, blocks or other materials which will shift unevenly
and cause damage to your spas internal frame.

Level Site, Flat Surface

A level site is critical to both the performance and enjoyment of your spa. Water
is unforgiving and will always settle level. A flat and level site provides the surface
necessary to properly dispense weight between the footwell which bears most
of the spas weight and the structural frame which primarily provides stabilization
and secondary support. The importance of proper support for the footwell in
conjunction with the spa cabinet can not be over stressed.

15%
WEIGHT
LOAD

70% OF THE SPAS WEIGHT LOAD

15%
WEIGHT
LOAD

Solid, Level, Flat Surface Capable of Supporting 75 Pounds Per Sq. Ft.

FILLING YOUR SPA

Make sure that the electrical cord has been routed properly. (See page 5 and 9).
Do not supply electrical power at this point.
1. Check to be sure that the drain valve is closed and that the drain safety cap is securely in place. (See page 5 and 9)
2. Remove filter cartridge and place garden hose end through opening (inside filter area), fill the spa with cold (never warm or hot) water 6 to 8 (150 to 200 mm) below
the top edge of the spa. Do not overfill as the spas water level will rise as each person enters the spa.
3. Always keep the spa water level above the jet openings.

THE BULK OF YOUR SPAS WEIGHT IS SUPPORTED BY THE FOOTWELL

Failure to provide support will result in damage to the spas shell and will void the shell warranty!
3

X-SPA

X-CAL

WARNING: DO NOT SUPPLY POWER TO AN EMPTY SPA!

LOCATION OF ELECTRICAL CORD & DRAIN FOR X-SPA AND X-CAL SERIES
The spa equipment requires a 15 amp outlet, dedicated to the spa. The use of any extension cord will void your warranty.
Carefully read all of the safety requirements before plugging in the spa.
1

Remove and save access panel screws. Use

caution when reinstalling the screws. Do not
overtighten.

Open access panel.

Find power cord with G.F.C.I. and inspect the

full length of the cord for any damage before
each use.

Route G.F.C.I. power cord underneath the spa

through the cord channel molded in the front
bottom access corner hole. See next picture.

G.F.C.I. power cord routed through front left

corner access hole. For illustration purposes,
in this photo the cord has not been fully pulled
out. In all actual installations, the power cord
should be fully pulled out to facilitate clearances
from hazards.

EACH TIME BEFORE FILLING THE SPA

The spa drain valve assembly consists of a

flexible drain pipe, shut off valve and safety
drain cap and is located in the equipment
compartment.

TO DRAIN THE SPA

1. Open access panel. (see picture #1)

1. Unplug the electrical power cord. Do not supply electrical

power again until spa is refilled.

2. Pull out the drain pipe. (see picture #6)

3. Check to be sure that the shut off valve is closed (handle
perpendicular to the drain pipe).

2. Open access panel. (see picture #1)

4. Safety cap is securely in place.

4. Remove safety cap.

3. Pull out the drain pipe.

5. Attach a standard garden hose to the threaded safety
cap nipple.
6. Place the other end of the garden hose in a drain area.
7. Open the shut off valve and monitor the draining.

CAUTION: Drain waste water may contain chemical residue and unsanitary contaminants which
could be a hazard to health or the environment. Drain to specified sanitary sewer only.
5

SYSTEM OPERATION X-SPA and X-CAL

The spa is equipped with massage jets, an anti-vortex main drain and an automatic skim filter.

ADJUSTING MASSAGE JETS

The massage jets may be adjusted for both volume and direction.
To adjust the jet for direction simply rotate the jets eyeball fitting
in the direction desired.
To adjust the jets flow rate, rotate the jets outer faceplate
about a 1/4 of a turn counterclockwise
to increase the flow or clockwise to decrease the flow. (DO NOT FORCE)

SUCTION FITTING
Keeping the suction fitting clean and clear of all obstructions is critical
in order to have a safe operation of the spa. See the safety rules
for details.

SURFACE SKIM FILTER

The spas automatic surface skim filter is designed to remove floating
debris and contaminants such as body lotions by drawing water
through a specially formulated filter cartridge element. It is critical
that this element be routinely cleaned.

To Clean the Cartridge:

1. Shut off pump.
2. Lift the filter well cover lid.
3. Pull up the cartridge.
4. Remove the cartridge element and thoroughly rinse with a garden
hose in clear water until element is free from dirt and debris.
5. Return the cartridge to the filter well and secure by pushing it in
until is seated all the way down.

AIR VENTURI ADJUSTMENT

Air injection into the massage jet water flow may be controlled by
manipulation of the venturi dials located on either side of the spa.
Each dial is independent and controls up to 5 jets respectively.

ECLIPSE

TRIDENT / FANTASY

GALAXY / ODYSSEY

X-100 / ESCAPE / X-TREME

X-400

X-500

WARNING: DO NOT SUPPLY POWER TO AN EMPTY SPA!

LOCATION OF ELECTRICAL CORD & DRAIN

The spa equipment requires a 15 amp outlet, dedicated to the spa. The use of any extension cord will void your warranty.
Carefully read all of the safety requirements before plugging in the spa.

Find G.F.C.I. power plug located below the right

corner of the equipment access door and cut
the white tie.

Pull G.F.C.I. along with power cord and inspect

the full length of the cord for any damage before
each use. If cord gets tangled, remove
equipment access door. (see next picture)

Remove & save access panel screws. Use

caution when reinstalling the screws. Do not
overtighten.

PULL

PUSH

TURN
TURN

TO OPEN

TO CLOSE
Figure 1

Figure 2

Figure 3

The spa drain valve assembly consists of a garden hose connector with a twist on/off valve and a safety drain cap. It is located outside at the bottom of
the spa.

EACH TIME BEFORE FILLING THE SPA

Drain Every Three Months

1. Check to be sure that the shut off valve is closed (turn handle
clockwise until it stops).

Draining your spa on a regular basis rids the spa of dissolved solids
and protects your spa equipment from the effects of residual calcium
hardness and total alkalinity problems.

2. Safety cap is securely in place.

3. Remove Drain Valve Safety Cap

3. If the drain valve is facing a wall, leave enough space between

valve and wall (6 minimum) in order to have enough space to
connect a garden hose.

Remove safety drain cap (see figure 1) and store for use when
refilling your spa. Attach a standard garden hose to the drain valve.

TO DRAIN THE SPA

1. Turn Power Off

4. Attach Hose & Select Safe Suitable Drain

Route the hose to a sewer drain capable of safely assimilating 300
plus gallons of water which may contain both unsanitary
contaminants and chemical residue. To open drain valve twist
counter clockwise and pull (see figure 2).

Turn power off at the spa consoles and deactivate disconnect

switches at the G.F.C.I. plug or load center.

2. Locate Spa Drain Valve

Located outside at the bottom of the spa. See figures 1, 2 and 3 for
reference.

CAUTION: Drain waste water may contain chemical residue and unsanitary contaminants which
could be a hazard to health or the environment. Drain to specified sanitary sewer only.
9

Equipment System Operation

Initial Start-Up
From the moment your spa is plug in, it is automatically pre-set to
operate until it reaches 100F. This process could take up to 20 hours
depending on the initial water temperature. The spa is also pre-set to
filter the water for 1 hour per day (30) and the clock starts the second
you plug it in.

TEMP DISPLAY

TEMP
UP

TEMP
DOWN

PUMP

LIGHT

Temperature Adjustment 60F-104F

Display Messages
OH Overheat (spa is deactivated)

When either of the Accu temp pads (

) are pressed once, the
LCD will display the temperature which has been set. Each time either
one of these pads are pressed again, the temperature will change by
1F. After 5 seconds, the LCD will automatically display the current spa
temperature.

DO NOT ENTER THE WATER. If the spa water has reached

108F (44C), Remove the spa cover to cool the water. The spa
will remain shut down until the water and the heater sensor cools
to 104F. At that point press any button to reset the spa. If the
spa will not reset, shut off the power to the spa and call your
dealer or service organization.

Jets
Press the
pad to run the pump on and off. If left running, the pump
will automatically turn off after 15 minutes.

SN Non Functional High Temp Sensor (heater is

Light

deactivated)

Press the
pad to turn the spa light on and off. If left on, the light will
automatically turn off after 4 hours.

Open sensor. Call your dealer or service center.

Spa Water Maintenance

This function enables you to program the amount of water filtration
time.
Press
or
and then
to enter the programing mode.
Once in the programing mode press
or
to select the filtration time.

00
30
60

WARNING

In this mode there is no additional filtration.

In this mode the water will be filtered for 1 hour every day.
In this mode the water will be filtered for 2 hours every day.

OPERATING THE SYSTEM WITHOUT WATER

WILL CAUSE SEVERE DAMAGE

To exit press

Standby Mode

OPERATING THE SYSTEM WITH

ANY TYPE OF EXTENSION CORD
WILL CAUSE SEVERE DAMAGE

This function allows you to disable the equipment when the filter needs
to be serviced without disturbing the already programed filtration time.
Press
or
and then
to enter the standby mode. All spa functions
are disabled except for freeze control. To exit from standby press any button.

WARNING: SHOCK HAZARD! NO USER SERVICEABLE PARTS. Do not attempt to service this control. Contact your dealer or service
center for assistance. Follow all owners manual power connection instructions. Installation must be performed by a certified licensed
electrician and all grounding connections must be properly installed.

10

SYSTEM OPERATION CONTINUED

The spa is equipped with massage jets, two anti-vortex main drains and an automatic skim filter.

ADJUSTING MASSAGE JETS

The massage jets may be adjusted for both volume and direction.
To adjust the jet for direction simply rotate the jets eyeball fitting in the direction
desired.
To adjust the jets flow rate, rotate the jets outer faceplate about 1/4 turn
counterclockwise to increase the flow or clockwise to decrease the flow. (DO NOT
FORCE)

SUCTION FITTINGS
Keeping the suction fitting covers clean and clear of all obstructions is critical in
order to have a safe operation of the spa. See the safety instructions rules for
details.(page 1)

SURFACE SKIM FILTER

The spas automatic surface skim filter is designed to remove floating debris
and contaminants such as body lotions by drawing water through a specially
formulated filter cartridge element. It is critical that this element be routinely
cleaned.

To Clean the Cartridge:

1. Place system on Lockout Mode or disconnect power.
2. Remove the filter cover.
3. Turn cartridge counterclockwise and pull up.
4. Remove the cartridge element and thoroughly rinse with a garden hose until
element is free from dirt and debris.
5. Return the cartridge to the filter well by following steps 1 - 4 in reverse order.

AIR INJECTION VENTURI ADJUSTMENT

Air injection into the massage jet water flow may be controlled by manipulation of the
venturi dials located on either side of the spa. Each dial is independent and controls
up to 5 jets respectively.

11

SPA OPERATION / WATER CHEMISTRY

Spa water chemistry (or water balance) affects the safety of your equipment as well as the appearance of your spa water. Water
balance has five factors: pH, total alkalinity, calcium hardness, temperature and total dissolved solids. pH is the most critical but
total alkalinity and calcium hardness must also be watched closely. Low calcium hardness can lead to corrosion of equipment,
while high calcium hardness can lead to scaling, cloudy water and staining. Water temperature should never exceed 104F
(40C), and total dissolved solids should be kept below 1500 PPM.
Algicidal and sanitizing chemicals are either alkaline or acid. Sodium and calcium hyprochlorites are alkaline. Chlorine gas and
practically all other dry chlorine spa products are acid. On the market are a number of bromine sanitizers. Bromines are usually
preferred since they dont emit a strong chlorine odor.

SEE YOUR SPA WATER EXPERT FOR ADDITIONAL INFORMATION

USE OF CALCIUM HYPOCHLORITES OR TRICHLORS WILL VOID WARRANTY
1. Check and adjust water conditions. You must maintain proper chemical balance to insure safe sanitary conditions and to
prevent your spa from becoming a breeding place for bacteria. This is done by:
A. Test daily and maintain pH between 7.2 and 7.8. Adjust if necessary, above 7.8 use pH decrease, if below 7.2 use pH
Increase. Improper pH can damage spa finish, equipment, cause eye irritation and chemical loss. Use dosage according
to manufacturers label.
B. Test alkalinity and maintain at 80 ppm to 140 ppm. Adjust if necessary, above 140 ppm use pH Decrease, if below 80
ppm use Total Alkalinity Control. Use dosage according to manufacturers label.
C. Test daily and maintain proper sanitizer level. Its recommended to use bromine sanitizer and maintain bromine at 3.0 5.0 ppm. Typically two or three bathers relaxing in an average spa with 103F (39.4C) temperature will consume all the
bromine sanitizer in about twenty minutes. Therefore, prolonged or heavy use may require additional bromine to maintain
safe sanitary conditions.
D. Shock (with a non-chlorine shock) once a week and after each water change. Do not use spa until the bromine residual
has dropped to less than 5.0 ppm. NOTE: Improper pH will cause early corrosion to your pump. Corrosion is not handled
under any warranty.

SPA MAINTENANCE SCHEDULE

DAILY
Test and maintain pH: Ideal range 7.2 - 7.8
Test and maintain bromine: Ideal range 3.0 - 5.0 ppm
WEEKLY
Test and maintain alkalinity 80 - 140 ppm
Shock with a non-chlorine shock
Add Spa Clear
MAINTENANCE
Add defoamer as needed
Inspect filter cartridge every 2 weeks and clean when needed
12

SPA OPERATION / WATER CHEMISTRY continued

2. It is recommended that the spa be drained regularly depending on its size, location and the frequency of use.
3. Clean filter and cartridge periodically according to manufacturers instructions.
4. Keep the spa covered when not in use to reduce the loss of heat and to keep our leaves, dirt, and other foreign materials
from settling in the water.
5. Since the water capacity of your spa is far less than that of a swimming pool, the chemical reaction caused by the presence
of one or more persons in the spa is more rapid and pronounced. For these reasons, it is important to frequently check the
bromine level, the pH level and total alkalinity of water then add the prescribed chemicals as necessary to maintain the
proper chemical balances.
6. If questions or doubts arise regarding quantities and timing or chemical applications to your spa, contact your spa dealer
who can assist you in prescribing the correct program for your spa.
7. Store all chemicals in a cool dry place and in such a manner as to prevent contact by children and pets.
8. When adding chemicals to your spa water, add to the center of the spa with the pump operating. Never add chemicals to
unheated water as this will affect chemical action.

CHEMICAL NOTES

13

FREEZE PROTECTION
DO NOT ALLOW THE SPA TO FREEZE
If the spa is to be stored or transported in temperatures 32F (0C) or lower, it is critical that the unit be fully winterized.
1. The spa itself must be completely emptied.
2. The main drain valve must be in the open position.
3. The drain safety cap must be removed and stored.
4. Remove the pump wet end drain plug.
5. The filter cartridge element must be removed, dried and stored.
6. The massage jet faces must be removed and stored.
7. The spa must be inverted for at least five minutes to facilitate draining of the internal plumbing.

CLEANING THE SPA

Do not use cleaners or compounds containing harsh abrasives. Also, avoid using heavy-duty rubbing or buffing compounds.
Use a soft liquid cleaner.

CARE OF DELUXE VINYL HARDCOVER

Vinyl coated fabrics are perhaps the most maintenance-free fabrics ever produced and certainly will provide exceptional service
life if given the proper care. Almost all vinyl manufacturers now provide information concerning the necessary cleaning procedures
for their products. In reality, all care maintenance instructions are the same for all coated fabrics regardless of their manufacturing
origin.
Products are now on the market that are manufactured to enhance the beauty and service life of all vinyls. However, by using
methods described below with minimal care and attention, you should enjoy years of satisfaction and pride with any vinyl
coated fabric.

EVERYDAY SOIL
A gentle mixture of any mild soap and warm water will generally dissipate most common soil from the surface. Using a soft
cloth, wash the area to be cleaned and rinse. If stubborn dirt remains, as a stain embedded in the grain of the vinyl, use a soft
brush, and if necessary, a touch of cleaning powder. In both situations, rinse and dry with a soft cloth.
14

Most Frequently Asked Questions

1. Why does my spa not shut off?
The Dream Maker Spa is designed to run from the time you plug it in to run until it reaches your desired temperature. Once desired
temperature is reached then you can control the on/off with the buttons on the top control. For example: On the initial startup the spa
will run for approximately 18 hours to reach 100 degrees. At that point the spa will shut off, then the spa will maintain your
desired temperature settings. Keep in mind that anytime power is disrupted from the spa, the spa will reset itself and run until
it reaches the spas default settings.
2. Why does my spa turn on late at night?
The spa is designed to filtrate every 12 hours. The clock starts the second you plug it in. Recommend unplugging and plugging back
in between 7 and 8. This means the spa will come on every 12 hours at the designated time and filtrate the amount of time you have
it set for.
3. Why is my spa hotter than it is set for?
If your spa is set for 101 degrees but it reads 103 degrees most likely your filter cycle is set too high. Adjust your filter cycle down to the
next lower setting or F0. Remember, when the spa is running to filtrate it is also heating.
4. Why is my spa not heating?
All Dream Maker Spas heat at approximately 1.5 degrees per hour. If your water temperature is 70 degrees when you first fill your spa
it will take approx. 20 hours to reach 100 degrees. Remember, it is imperative to keep your safety cover on and the air control
valves turned off while heating.
5. One of the jets wont work. What do I do?
First of all, all the jets on Dream Maker Spas are individually controlled. If a jet is not producing the venturi turn the jet face counter
clockwise and open up the air control knob. The jets are designed individually so you can control the pressure at each jet.
6. What is the tool included in the Owners Manual Kit for?
The tool located with the filter and manual package is a jet wrench for maintenance. We suggest twice a year you remove the jet face
with the flat head screwdriver, insert the jet wrench tool and tighten the jet 1/8 to 1/4 turn clockwise. (See page 17 for detail instructions)
7. How do I change the light bulb?
For the top light there is an access panel located on the outside wall of the spa, directly behind the light.
For the bottom light, first drain the spa, tilt up, and you can easily reach in and give the bulb housing a quarter turn counter clockwise
to take out the bulb. To install, follow the same steps in reverse order.
8. How many gallons does my spa hold?
Eclipse
= 210 gallons
X-Spa-Dition
= 200 gallons
X-400
= 200 gallons
Trident / Fantasy = 200 gallons

X-100 / Escape /
X-Treme
X-Calibur

= 200 gallons
= 270 gallons

X-500
= 270 gallons
Odyssey / Galaxy = 260 gallons
Trident / Fantasy = 260 gallons

9. I see water on the floor. What does this mean?

The cover can accumulate condensation between the seams and run down the sides of the spa. You can verify that water is coming
from the cover by squeezing the seam, or by repositioning the cover so that the seam is on a different side. This only occurs when the
temperature and humidity are at certain levels.
10. What do I do if I cannot fix a problem?
Contact the dealer from whom you purchased the spa or contact our customer service at Dream Maker Spas 888-ROTO-SPA.

15

Troubleshooting Guide
NO HEAT OR HEAT TOO LOW

SPA IS LEAKING

PROBABLE CAUSE #1 ...... Operating while spa cover is open.

ACTION ....................... Ensure that spa cover is properly closed.

PROBABLE CAUSE #1 ...... Spa drain valve and cap partially open.
ACTION ....................... Ensure that drain valve and cap are fully closed.

PROBABLE CAUSE #2# .... Dirty filter

ACTION ....................... Remove filter cartridge and clean.

PROBABLE CAUSE #2 ...... Loose jet wall fitting.

ACTION ....................... See jet wrench instructions page.

PROBABLE CAUSE #3 ...... Adjustable jets closed or not fully opened.

ACTION ....................... Open all jets.

PROBABLE CAUSE #3 ...... Loose pump union (s).

ACTION ....................... Call dealer for recommended action.

JETS WONT COME ON

NO SPA LIGHT

PROBABLE CAUSE #1 ...... No power to spa control.

ACTION ....................... Check incoming power to spa.

PROBABLE CAUSE #1 ...... Burned out bulb.

ACTION ....................... Replace bulb (see page 17)

PROBABLE CAUSE #2# .... Pump disconnected from control box.

ACTION ....................... Call dealer for recommended action.

PROBABLE CAUSE #2 ...... Light fuse blown.

ACTION ....................... Call dealer for recommended action.

PROBABLE CAUSE #3 ...... Faulty pump or top control panel.

ACTION ....................... Call dealer for recommended action.

PROBABLE CAUSE #3 ...... Light harness unplugged from control box.

ACTION ....................... Call dealer for recommended action.

NO CONTROL DISPLAY OR FUNCTIONS

SLOW WATER DRAIN

PROBABLE CAUSE #1 ...... No power or improper voltage to spa control.

ACTION ....................... Have a licensed electrician check the voltage to spa.

PROBABLE CAUSE #1 ...... Drain valve not fully opened.

ACTION ....................... Ensure that valve is fully open. See page 4 or 8.

PROBABLE CAUSE #2# .... Control box fuse blown.

ACTION ....................... Call dealer for recommended action.

PROBABLE CAUSE #2 ...... Dirty filter or suction drain cover grate.

ACTION ....................... Remove filter cartridge or clean cover grate.

PROBABLE CAUSE #3 ...... Faulty top control panel.

ACTION ....................... Call dealer for recommended action.

PROBABLE CAUSE #3 ...... Kinked garden hose

ACTION ....................... Make sure that drain hose is fully extended and
placed in a flat or downhill position

LOW WATER FLOW

PROBABLE CAUSE #1 ...... Dirty filter.
ACTION ....................... Remove filter cartridge and clean.
PROBABLE CAUSE #2 ...... Jets not fully opened.
ACTION ....................... Open all jets.
PROBABLE CAUSE #3 ...... Low water level.
ACTION ....................... Make sure water level in spa is correct.

NO AIR BUBBLES IN JET

PROBABLE CAUSE #1 ...... Air control valve in the closed position.
ACTION ....................... Open air control valve. See page 7 or 11
PROBABLE CAUSE #2 ...... Jet (s) in the closed position.
ACTION ....................... Open jet (s). See page 7 or 11
PROBABLE CAUSE #3 ...... Faulty jet internal valve.
ACTION ....................... Call dealer for recommended action.

16

Jet Wrench Tool Instructions and

Recommended Use

1. Insert a flat screwdriver between the jet face and

the spa shell. Twist the screwdriver to pop the jet
face.

2. Insert the long part of the jet wrench and turn

counter clock wise until there is no tension.

3. Remove jet wrench and jet internal nozzle assy.

Inspect condition and lubricate 0-rings as needed.

4. It is recommended to check and re-adjust the jet

wall fitting using the short end of the jet wrench at
least twice per year.
17

Glossary of Terms
AIR CONTROL VALVE
Mounted on the lip of the spa or at the equipment shroud, to induce air to the jets.

CHECK VALVE
Prevents back flow of water through system.

CONTROL BOX
Basically the brain of the spa. Power is distributed to all functions of the spa, pumps, lights, heat, etc.

DRAIN VALVE
Used in the draining of the spa, looks like an outdoor faucet and fits a standard garden hose.

FILTER
The filter cleans the spa and removes particles and debris and protects the equipment from foreign substances.

FOOTWELL
The bottom of a spa where you place your feet.

G.F.C.I. BREAKER
The electronic switch installed in the power cord to give power to the spa.

HEATER
The thermostatically controlled heater raises the temperature of the water to the desired degree. This is located under
the control box in the equipment area.

JETS
The fittings on your spa that direct the flow of water for massaging action.

pH
Stands for Potential for Hydrogen This is the term used to describe the acid (low pH) or alkalinity (high pH) condition
of the water. The ideal pH for spa water is 7.5.

SKIMMER
The skimmer removes surface debris to the filter. The water level in the spa should be kept at the proper range for
optimum skimmer operation.

SUCTION DRAIN
The fitting set into the footwell that drains water from the spa.

TOP CONTROL PANEL

Mounted on the lip of the spa. The digital panel that controls the spas functions.

18

MAINTENANCE NOTES

19

Please help us serve you better in the future by completing the following:
Yes
No
Are you satisfied with the features of the product?

Are you happy with the quality of the product?

Have you been contacted to make sure you are satisfied?

Have you required any service since installation?

Would you recommend the dealer or store to a friend?

Was your salesperson well informed about the product?

Was the product delivered when promised?

Was the product installed quickly and professionally?
Overall, have you had a good experience with the dealer?

What prompted your purchase from this particular dealer or store?

Display

Advertising

Why did you buy the spa?

Recreation

Product Knowledge

Value

(check all that apply)

Size

Design/Seating

Screen Room

Do you own any of the following?

Above-Ground Pool

Price

Home Improvement

Where did you have it placed?

Deck or Patio

(check all that apply)

Referral

(check all that apply)

Health/Therapy

Why did you choose this spa?

Quality

Inside House

Special Features
Elsewhere

(check all that apply)

Billiard Table

Tanning Bed

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Thank you for taking time to help us serve you even better in the future!

WARRANTY REGISTRATION
Please complete promptly to activate your warranty
Model Number ___________________ Serial Number ______________________
Dealer or Store Name ________________________________________________
City/State Where Purchased ___________________________________________
Date Purchased __________________ Home Phone _______________________
Your Name _________________________________________________________
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This is all the information required to promptly register your warranty.
So that we can serve you even better in the future, please take a few moments to check off answers on the top.

000781 (07/07)