OWNER’S MANUAL

RIVIERA SPAS RIVIERA OWNER’S MANUAL

Welcome To Ultimate Relaxation!

Thank you for choosing your new spa built for Riviera Spas. Please read the
entire Owner’s Manual before installing and using your spa. The goal of this
manual is to provide you with safety and operational information plus some tips
that will help you enjoy your spa to its fullest.
At the time of print, this manual is accurate in its information. Riviera Spas
reserves the right to change or improve its product without prior notice.

RECORD OF OWNERSHIP

Name ______________________________________________________________________

Address ____________________________________________________________________

City _____________________________________ State __________ Zip ______________

Date Purchased ______ /______ /_______

Model ______________________________ Serial #________________________________

Dealer Name________________________________________________________________

Phone # (______)________-__________

Service Tech Rep ____________________________________________________________

*SERIAL NUMBER LOCATION

The serial number for your spa is located in the filter area, on the spa system
pack, or on the listing plate on the skirting. It will start with "M" followed
by a 6-digit number. Ex. M804590

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TABLE OF CONTENTS

Safety Instructions..................................................................................................3-11

Glossary of Spa Terminology ....................................................................................11

Electrical Installation Requirements ........................................................................12

Wiring Schematic ................................................................................................13
Site Preparation / General Guidelines ..........................................................14-15
Installation Instructions ......................................................................................16

Water Chemistry Terms You Should Know ........................................................17-18

Water Quality Maintenance Schedule......................................................................19

Spa Water Maintenance – Start-Up ....................................................................20-22

Spa Water Maintenance Trouble-Shooting Guide ..................................................23

Why Chemicals are Important in a Spa....................................................................24

Maintenance Recommendations ..............................................................................25

Winterizing Your Spa ................................................................................................26

Riviera Spa
Specifications ......................................................................................................27
Controls ..........................................................................................................28-29
Diagnostic Messages......................................................................................30-31

Spa Trouble-Shooting Guide ................................................................................32-33

Regular Maintenance Procedures........................................................................34-35

Spa Care and Maintenance Record ..........................................................................36

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SAFETY INFORMATION

SAVE THESE INSTRUCTIONS

Included with your new spa is a safety sign. The sign is for you and your guest’s
protection and is suitable for outdoor use in wet locations. The sign should be placed
in a location visible to all users of the spa.
Please take time to point out the physical location of the safety sign and the importance
of the safety precautions displayed on the safety sign to all of your guests. Remember,
your safety and the safety of anyone who enjoys the use of your spa is our utmost
concern.
The sign should be mounted with screws or another type of permanent fastener.
Additional or replacement signs can be obtained from your dealer or direct from
the factory.

INTRODUCTION
It’s time to relax! You now have your very own portable spa by Riviera Spas, Inc. By fully
understanding the operation of each of the features of your new Riviera Spa, you will be
assured of many years of hassle-free, hot water therapy and fun.
Your safety is of paramount importance to the Riviera Spas family. We urge you to read
and become thoroughly familiar with all safety aspects addressed in this manual.
Through reading and totally understanding the important information in your owner’s
manual, you will realize that you now own THE ULTIMATE RELAXATION MACHINE!

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SAFETY INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS
When installing and using this electrical equipment, basic safety precautions should be
observed including the following:

READ AND FOLLOW ALL

INSTRUCTIONS
1. WARNING - To reduce the risk of injury, do not permit children to use this
product unless they are closely supervised at all times.

2. DANGER - RISK OF CHILD DROWNING. Extreme caution

must be exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use this spa unless they are supervised at all times.

*NOTE: A wire connector is provided on this unit to connect of a minimum No. 6 AWG
solid copper conductor between this unit and any metal equipment, metal enclosures of
electrical equipment, metal water pipe, or conduit within 5 feet (1.5m) of the unit.

3. DANGER - RISK OF ELECTRIC SHOCK. Install spa at least

five (5) feet (1.5M) from all metal surfaces. A spa may be installed within five (5) feet
(1.5M) of metal surfaces if, in accordance with the National Electrical Code, each
metal surface is permanently connected by a minimum No. 6 AWG (8.4mm) solid
copper conductor attached to the wire connector on the terminal box. A grounding
lug is provided for this purpose.

4. DANGER - RISK OF INJURY. The suction fittings in this spa are

sized to match the specific water flow created by the pump. Should the need arise to
replace the suction fittings or the pump, be sure that the flow rates are compatible.

*NOTE: Never operate the spa if the suction fittings are broken or missing. Never replace
a suction fitting with one rated less than the flow rate marked on the original suction fitting.

5. DANGER - To reduce the risk of injury to persons, do not remove the suction
grate. Suction through drains and skimmers is powerful when the jets in the spa are
in use. Damaged covers can be hazardous to small children and adults with long hair.
Should any part of the body be drawn into these fittings, turn off the spa immediately.
As a precaution, long hair should not be allowed to float in the spa.

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SAFETY INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
6. WARNING. Install the spa so that water can be easily drained out of the
compartment containing electrical components so as not to damage equipment.
Also, when installing spa, allow at least 2 feet of clearance around the perimeter
of the spa to provide enough room to access for servicing. Contact your local dealer
for their specific requirements.

7. WARNING - TO REDUCE THE RISK OF INJURY:

(A) Reminder - Never allow anyone to dive into a spa. Always enter feet first.
(B) Always enter and exit a spa slowly.
(C) Do not use the spa alone.
(D) Before entering the spa, always measure the water temperature with an accurate
thermometer. Tolerance of water temperature regulating devices can vary as much
as plus/minus 5° F (3° C).
(E) Persons suffering from obesity or with a medical history of heart disease, diabetes,
high or low blood pressure or circulatory system problems should consult a physi-
cian before using the spa.
(F) Since excessive water temperatures have a high potential for causing fetal damage
during early months of pregnancy, pregnant or possibly pregnant women should
limit spa water temperatures to 100° F (38° C).
(G) Excessive water temperature can be dangerous. The water in the spa should
never exceed 104° F (40° C). Water temperatures between 100°F (38˚C) and
104°F (40˚C) are considered safe for a healthy adult. Lower water temperatures
are recommended for extended use (exceeding 10 minutes) and for young
children. Long exposures at higher temperatures can result in hyperthermia.
(H) The use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
(I) Persons using medication should consult a physician before using a spa since some
medication may induce drowsiness while other medication may affect heart rate,
blood pressure and circulation.

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SAFETY INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
HYPERTHERMIA
Hyperthermia occurs when the internal temperature of the body reaches a level several
degrees
above the normal body temperature of 98.6° F.

THE SYMPTOMS OF HYPERTHERMIA INCLUDE:

Dizziness • Fainting • Drowsiness • Lethargy • Increase in Internal Body Temperature

THE EFFECTS OF HYPERTHERMIA INCLUDE:

Unawareness of Impending Hazard • Failure to Perceive Heat • Failure to Recognize the
Need to Exit Spa • Physical Inability to Exit Spa • Fetal Damage in Pregnant Women •
Unconsciousness Resulting
in a Danger of Drowning

(I) Children’s body temperature can increase more rapidly than adults in the same
water with elevated temperatures (above 99° F). Children should spend less time in
water above body temperature than adults.

8. WARNING - The use of alcohol, drugs, or medication can greatly increase the
risk of hyperthermia.
(J) The use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
(K) Persons using medication should consult a physician before using a spa since some
medication may induce drowsiness while other medication may affect heart rate,
blood pressure, and circulation.

9. Reminder: A safe temperature for swimming or aquatic exercise is around 80˚ F.

10. People with infections, sores or the like should not use the spa. Warm and hot water
temperatures may allow the growth of infectious bacteria if not properly disinfected.

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SAFETY INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
11. DANGER - RISK OF ELECTRIC SHOCK. Do not permit any
electric appliance, such as a light, telephone, radio or television, within five (5) feet
of the spa. Never operate any electrical appliances from inside the spa or while wet.

12. WARNING - RISK OF SUFFOCATION. If this spa is

equipped with a gas heater, it is intended for outdoor use only, unless proper v
entilation can be provided for an indoor installation.

13. CAUTION - RISK OF ELECTRIC SHOCK.

Do not leave the CD compartment open.

CAUTION - RISK OF ELECTRIC SHOCK.

Replace components only with identical components.

The CD player controls are not to be operated while inside the spa.

WARNING - PREVENT ELECTROCUTION. Do not

connect any auxiliary components (for example, additional speakers, headphones,
additional audio/video components etc.) to the system. These units are not provided
with an outdoor antennae.

Do not service this product yourself as opening or removing covers may expose you
to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.
If the power supply/supply cord(s) are damaged, water is entering the speaker, CD
compartment, or any other component in the electrical equipment compartment
area, the protective shield is showing signs of deterioration, or there are signs of
other potentially hazardous damage to the unit, turn off the circuit breaker from
the wall and refer servicing to a qualified service personnel.
The unit should be subjected to periodic routine maintenance once every quarter to
make sure that the unit is operating properly.

14. DANGER - RISK OF ELECTRIC SHOCK. Do not permit

any electric appliance, such as light, telephone, radio, or television, within 5 feet
(1.5m) of a spa.

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SAFETY INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS (CONT.)
15. A green coloured terminal or a terminal marked G, GR, Ground, Grounding or the
symbol shown in Figure 14.1 of UL1563 is located inside the supply terminal box or
compartment. To reduce the risk of electric shock, this terminal must be connected to
the grounding means provided in the electric supply service panel with a continuous
copper wire equivalent in size to the circuit conductors supplying this equipment.

16. At least two lugs marked “Bonding Lugs” are provided on the external surface or on
the inside of the supply terminal box or compartment. To reduce the risk of electric shock,
connect the local common bonding grid in the area of the spa to these terminals with
an insulated or bare copper conductor not smaller than No. 6 AWG.

17. All field-installed metal components such as rails, ladders, drains, or other similar
hardware within 3m of the spa shall be bonded to the equipment grounding bus
with copper conductors not smaller than No. 6 AWG.

SAVE THESE INSTRUCTIONS.

8
SAFETY INSTRUCTIONS

WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT
SUPERVISION
AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAX-
ATION SANS SURVEILLANCE

WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE
INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
AVERTISSEMENT: POUR ÉVITER QUE LES CHEVEUX OU UNE PARTIE DU CORPS
PUISSENT ÊTRE ASPIRES, NE PAS UTILISER UNE CUVE DE RELAXATION SI LES GRILLES DI PRISE
D’ASPIRATION NE SONT PAS TOUTES EN PLACE

WARNING: PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL

HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
AVERTISSEMENT: LES PERSONNES QUI PRENNENT DES MÉDICAMENTS OU ONT
DES PROBLÉMES DE SANTÉ DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE
CUVE DE RELAXATION

WARNING: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB
AVERTISSEMENT: LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE
DEVRAIENT PAS UTILISER UNE CUVE DE RELAXATION

WARNING: TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA
OR HOT TUB.
AVERTISSEMENT: POUR ÉVITER DES BLESSURES, USER DE PRUDENCE EN
ENTRANT DANS UNE CUVE DE RELAXATION ET EN SORTANT

WARNING: DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A

SPA OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING
AVERTISSEMENT: POUR ÉVITER L’ÉVANOUISSEMENT ET LA NOYADE
ÉVENTUELLE, NE PRENDE NI DROGUE NI ALCOOL AVANT D’UTILISER UNE CUVE DE RELAX-
ATION NI QUAND ON S’Y TROUVE

WARNING: PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A

PHYSICIAN BEFORE USING A SPA OR HOT TUB.
AVERTISSEMENT: LES FEMMES ENCEINTES, QUE LEUR GROSSESSE SOIT CONFIR-
MÉE OU NON, DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE
RELAXATION

WARNING: WATER TEMPERATURE IN EXCESS OF 38˚C MAY BE INJURIOUS TO YOUR

HEALTH
AVERTISSEMENT: IL PEUT ÊTRE DANGEREUX POUR LA SANTÉ DE SE PLONGER
DANS DE L’EAU A PLUS DE 38˚C

9
SAFETY INSTRUCTIONS

WARNING: BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEMPER-
ATURE WITH AN ACCURATE THERMOMETER
AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE RELAXATION MESURER LA
TEMPÉRATURE DE L’EAU À L’AIDE D’UN THERMOMÉTRE PRÉCIS

WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS

EXERCISE
AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT
APRÉS UN EXERCISE FATIGANT

WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO

YOUR HEALTH
AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT
ÊTRE DANGEREUSE POUR LA SANTÉ

WARNING: DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE,

RADIO, OR TELEVISION) WITHIN 1.5 M OF THIS SPA OR HOT TUB
AVERTISSEMENT: NE PAS PLACER D’APPAREIL ÉLECTRIQUE (LUMINAIRE, TÉLÉ-
PHONE, RADIO, TÉLÉVISEUR, ETC) À MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION

CAUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER’S

INSTRUCTION
ATTENTION: LA TENEUR DE L’EAU EN MATIÉRES DISSOUTES DOIT ÊTRE CONFORME
AUX DIRECTIVES DU FABRICANT

Hyperthermia occurs when the internal temperature of the body reaches a level several
degrees above the normal body temperature of 37˚C. The symtoms of hyperthermia include
drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of
hyperthermia include
(a) unawareness of impending hazard;
(b) failure to perceive heat;
(c) failure to recognize the need to exit spa;
(d) physical inability to exit spa;
(e) fetal damage in pregnant women; and
(f) unconsciousness and danger of drowning.

WARNING: THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISK OF
FATAL HYPERTHERMIA IN HOT TUBS AND SPAS
LA CONSOMMATION D’ALCOOL OU DE DROGUE AUGMENTE CONSIDÉRABLEMENT LES
RISQUES D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE RELAXATION.

10
SAFETY LITERATURE

There are additional available publications related to spa safety. These

documents include booklets entitled: “Children aren't Waterproof;” “Pool
and Spa Emergency Procedures for Infants and Children;” “Layers of Protection;”
and “Sensible Way to Enjoy Your Spa.” All of these publications are published
by National Spa and Pool Institute (NSPI) / Association of Pool and Spa
Professionals (APSP).

GLOSSARY OF SPA TERMINOLOGY

1. DRAINING YOUR RIVIERA SPA. The drain is located behind
the front panel on the far right side, grasp the hose bib cap
and turn it counter clockwise. Attach a garden hose, if
desired. Turn the black knob on the side of the valve a
quarter turn. Draining times may vary by model using the
external hose bib. A sump pump may also be used to drain
the spa quickly.
2. MAIN PUMP. This produces water flow through the main jets in the spa.
The first pump may be operated on two speeds. Low speed will produce
efficient water circulation during filtration and gentle jet action. High speed
should be used for maximum jet action. The main pump is controlled by the
“Jets” or “Jets I” button on the Topside Control Panel.
3. SECONDARY PUMP. This produces water flow through the other jet system in
the spa (if applicable). The second pump operates similar to the main pump
and is controlled by the “Jets II” button on the Topside Control Panel.
4. PUMP UNION. These are used by service personnel to easily
service the pump(s).
5. HEATER UNION. These are used by service personnel to easily
service the heater.
6. OZONATOR. Your optional ozonator will operate in conjunction with your
filtration system. It will deactivate when any other control function is
manually activated and will reactivate after one hour of inactivity.

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ELECTRICAL INSTALLATION REQUIREMENTS

HAVE YOUR ELECTRICIAN READ THE FOLLOWING

INFORMATION BEFORE INSTALLATION BEGINS
Electrical connections made improperly, or the use of wire gauge sizes
for incurring power which are too small, may continually blow fuses in the
electrical equipment box, may damage the internal electrical controls and
components, may be unsafe and in any case will void your warranty.
It is the responsibility of the spa owner to ensure that electrical
connections are made by a qualified electrician in accordance with the
National Electrical Code and any local and state electrical codes in force
at the time of installation.
These connections must be made in accordance with the wiring
diagrams found inside the control box. This equipment has been
designed to operate on 60Hz. alternating current only, 240 volts are
required. Make sure that power is not applied while performing any
electrical installation. A copper bonding lug has been provided on the
electrical equipment pack to allow connection to local ground points.
The ground wire must be at least 10 AWG copper wire (unless local
or state codes require a heavier gauge wire) and must be connected
securely to a grounded metal structure such as a cold water pipe. All
Riviera Spas equipment packs are wired for 240 VAC only. The only
electrical supply for your spa must include a 50 AMP switch or circuit
breaker to open all non-grounded supply conductors to comply with
section 422-20 of the National Electrical Code. The disconnect must be
readily accessible to the spa occupants, but installed at least five feet
from the spa. A Ground-Fault Circuit Interrupter (GFCI) must be used to
comply with section 680-42 of the National Electrical Code. A ground
fault is a current leak from any one of the supply conductors to ground.
A GFCI is designed to automatically shut off power to a piece of
equipment when a current fault is detected.
Power hook-up to the spa must be 240 volt 3 wire plus ground
(6 AWG copper).
Route the cable into the equipment area for final hook-up to terminals
inside the control panel. The spa must be hooked up to a “dedicated”
240 volt, 50 amp breaker and GFCI. The term “dedicated” means the
electrical circuit for the spa is not being used for any other electrical items
(patio lights, appliances, garage circuits, etc.). If the spa is connected to
a non-dedicated circuit, overloading will result in “nuisance tripping”
which requires resetting of the breaker switch at the house
electrical panel.
Rev. 11/07

Permanently Connected Equipment Assembly with Pump(s), Heaters, Luminaine,

Ozone, Spa Side Control(s), Pump shut off device, and Audio/Video Components.
NOTE: Some of the above components may be optional or not available with
every spa model.

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WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP

Balboa G.F.C.I Breaker Box

Instruments
Incorporated

Wire Key
Green (Ground)
Red (Hot)
Black (Hot)
White (Neutral)

TEST

50
House Breaker Box Spa System Box
TB1

50
OFF

ON

1
2 WHITE (NEUTRAL)
OFF

ON

3 BLACK (HOT)
4 RED (HOT)
5
OFF

GREEN (GROUND)
ON

GRN (GROUND)

BLK (HOT) NOTE: For a 240 V

OFF

ON

BLK (HOT) dedicated hook-up, the

WHT GRN (GROUND) white neutral wire is
OFF

ON

not required between

RED (HOT) WHT
the G.F.C.I. and the
RED (HOT) GRN system box.
BLK (HOT) RED (HOT)

WHT (NEUTRAL)

IDF00007.mac 6/17/97

* Actual wiring of GFCI will vary by manufacturer of GFCI. The GFCI shown is a
Square D. Improper wiring of GFCI may result in permanent damage to spa system box.
Repair / replacement of spa system box is not covered under warranty when damage
results from improper wiring.

13
SITE PREPARATION / GENERAL GUIDELINES

Portable spa installation is simple when properly planned. To that end, it is

important that you read the following information carefully and consult with
your Riviera Spas dealer.
1) Access - The actual dimensions of your new spa will determine the amount of
space that is needed in moving the spa from curbside to its final installation
area. Be sure to measure side yard dimensions, gates or doors and vertical
obstructions such as roof overhangs and overhead cables. Any other space
limiting obstacles such as trees or shrubs must be evaluated.
2) If the spa is being installed indoors, dimension limitations such as stairs,
ceilings and walls must be taken into consideration. Please have your
Riviera Spas dealer or delivery service review site or installation plans
prior to delivery.
3) Surface/Pad Requirements - When your new spa is filled with water and
bathers, it may weigh as much as several tons. It is imperative that the base
beneath the spa can support the actual weight. The spa must be on a
uniformly firm, continuous, and level surface. The recommended foundation
is a concrete pad with a minimum thickness of four (4) inches with steel
reinforcement bars crossed throughout the pad.

IMPORTANT
When installing your spa indoors, on a wood deck, or balcony, the same
load requirements must be met. Total load may be as much as 90 pounds per
square foot. You should speak with a qualified contractor or your local building
department to confirm that your surface is adequate for supporting a spa.
Be sure to locate your spa so that equipment remains above grade and is
not subject to flooding.
The equipment side(s) of the spa must be accessible in the event that
future service is needed. Periodical maintenance checks require entry into the
equipment bay. When possible, it is wise planning for the future to leave access
to all sides of the spa in the event your spas plumbing requires maintenance.
Your spa warranty does not cover the cost of providing access for service.

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SITE PREPARATION / GENERAL GUIDELINES

GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION

Again, proper planning will increase your total enjoyment factor with your new
spa. Listed below are some additional items to consider when planning your
installation.
• How spa will complement landscaping and vice versa
• View from inside spa and view of spa from inside of home
• Exposure to sunlight and shading from trees
• Privacy
• Getting to spa from house and return
• Proximity to dressing rooms and bathrooms
• Storage for spa chemicals
• Local building codes (if applicable)
• Power cable

GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION

Installing your spa indoors creates an entirely different set of considerations.
Here again, with proper planning, no matter what room your spa goes in, it will
be your favorite room.
• Work with your Riviera Spas dealer and contractor to insure all local building,
electrical and plumbing codes are met
• Plan for a floor drain to drain off excess water or for draining
and cleaning your spa
• A ventilation fan may be necessary due to high humidity created by your spa
• Finished material in your spa room should also be capable of withstanding
increased humidity
• If you are installing your spa indoors, always be aware that if you splash water
into the speaker compartments of the spa, water will run down through the
speaker drain which drains below the spa in the corner where the speakers are
located. Please be aware of this as any damage is not covered by the warranty.
This could cause unwarranted damage.

15
INSTALLATION INSTRUCTIONS

1.) Put spa in final position that allows for access to equipment
and spa components.

2.) Remove front side panel (This is the side where

the main topside control panel is located) so
electrical can be hooked up to the spa system pack.
Panels are removed by unscrewing the screws in the
corner sections and side panels (using #2 square bit).
Using a phillilps screwdriver may result in stripping
of the screw.

3.) Fill spa at least 1" above filters. We recommend filling

the spa through the filter area.
4.) Turn the power on to the spa. Spa will go through its priming mode.
This lasts approximately 5 minutes.
5.) It may be necessary to bleed air from the motor(s) on your spa if, after start
up, your spa pumps do not operate.
Due to the nature of water flow and hydro-therapy pumps, please be advised
that air locking of pumps may occur. Riviera Spas has taken measures to
reduce the possibility of this, but it still may occur, especially after refilling
a spa. This is not a service covered under warranty.
To relieve an airlock situation, loosen the union (see picture) on the discharge
of the pump (the end of the pump that water is being pushed through).
Water should leak out. Tighten the union and test the pump for proper jet
flow. If needed repeat process.

Pump Union

Airlock

6.) Adjust water chemistry according to the instructions provided in the

“Spa Water Maintenance Section” (page 20).
7.) Your spa water will heat approximately 5° - 8° per hour, for all 240V spas.
This varies depending on the size of the spa. Step into the soothing waters
of your new Riviera Spa!
RELAX AND ENJOY.

16
WATER CHEMISTRY TERMS YOU SHOULD KNOW
Before jumping into the Spa Water Maintenance, here are some terms to help you.

1. Parts per million, or ppm: This is a form of measurement used in most pool
or spa chemical readings. Best described as any one million like items of equal
size and make up, next to one unlike item , but of equal size. This would be
one part per million.
2. Average size spa: What is it? The national spa and pool institute (NSPI)
states; 350 to 400 U.S. gallons is average. As a general rule, chemical dosages
are the same for any spa between 100 and 500 U.S. gallons. Spas over 500
U.S. gallons the dosage would be double. Under 100 U.S. gallons would be
on a case by case basis.
3. Total Alkalinity: This is a measurement of the ability of the water to resist
changes in pH. Put another way, it is the water’s ability to maintain proper
pH. Total alkalinity is measured in parts per million from 0 to 400 plus, with
80 to 150 ppm being the best range for spas. With low alkalinity, the pH will
flip, or change back and forth, and be hard to control. With high alkalinity it
becomes extremely difficult to change the pH.
4. pH or potential hydrogen: This is a measurement of the active acidity in the
water, or it is the measurement of the concentration of active hydrogen ions
in the water. The greater the concentration of active hydrogen ions, the
lower the pH. pH is not measured in parts per million, but on a scale from
0 to 14, with 7 being the neutral. In spas when ever possible, a measurement
between 7.2 and 7.8 is best. Whenever possible, it should be between 7.4
and 7.6. With low pH, the results can be corroded metals, etched and stained
plaster, stained fiberglass or acrylic, eye / skin irritation, rapid chlorine or
bromine loss, and total alkalinity destruction. With high pH, the results can
be cloudy water, eye / skin irritation, scale formation and poor chlorine or
bromine efficiency.
5. Shocking: This is when you add either extra chlorine (superchlorinate)
by raising the chlorine level above 8 ppm, or add a non-chlorine shock
(potassium monoperoxysulfate or potassium monopersulfate) to burn off the
chloramines or bromamines. A non-chlorine shock acts by releasing oxygen
in the water, which serves the same function as chlorine. The advantage to
using non-chlorine shock, is you can enter the water within 15 minutes after
shocking. Using chlorine, you must wait until the total chlorine reading is
below 5 ppm. One thing to remember, a non-chlorine shock will not kill
bacteria or disinfect.
6. Sequestering: This can be defined as the ability to form a chemical
complex which remains in solution, despite the presence of a precipitating
agent (i.e. calcium and metals). Common names for sequestering chemicals
are; minquest, stain and scale control, metal-x, spa defender, spa metal
gone, (etc.).

17
WATER CHEMISTRY TERMS YOU SHOULD KNOW
Before jumping into the Spa Water Maintenance, here are some terms to help you.

7. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc.
that are continuously entering the water. If the spa is not operated long
enough each day for the filter to do a proper job, this puts a burden on the
chemicals, causing extra expense. Filtration time will depend on the spa size,
pump and filter size, and of course, bather load. A spare cartridge should be
kept on hand to make it easy to frequently clean the cartridge without the
need for a long shut down. This will also allow the cartridge to dry out
between usages, which will increase the cartridge life span as much as twice.
Replace the cartridge when the pleats begin to deteriorate. Cartridge
cleaning should be done a minimum of once a month. More often with
a heavy bather load.
8. Sanitizers: This is what kills the germs and bacteria that enter the water from
the environment and the human body.
A. Chlorine
1. Only one type is good for spa use
a. Sodium dichlor which is a granule, fast dissolving, and pH neutral
2. Chlorine is an immediate sanitizer.
B. Bromine
1. Two types of tablets.
a. Hydrotech
b. Lonza
2. Bromine is a slow dissolve chemical and may take a few days to
develop a reserve or reading in the water.
9. Total dissolved solids (TDS): Materials that have been dissolved by the water.
i.e. Like what happens when you put sugar in coffee or tea.
10. Useful life of water (in days): Water should be drained at least once every
180 days. Useful life may vary by usage and bather load.
11. Defoamer: Foaming may be caused by body oils, cosmetics, lotions, surface
cleaners, high pH or algeacides as well as other organic materials. Low
levels of calcium or sanitizer can also cause foaming. Also, double rinse
your bathing suits as they will hold residual soap after being washed.
12. Calcium hardness: Water that is too hard (over 250 ppm) can promote scale
formation in components and on spa surface. Water that is too low (below
180 ppm) may also shorten the life of metal components on the spa.
NOTE: Always leave spa cover open for 15 min. after adding chemicals
to prevent off gas from damaging your spa cover, spa pillows, and other
critical parts.

18
WATER QUALITY MAINTENANCE SCHEDULE

BEFORE EACH USE - Check spa water with a test strip for proper sanitation
levels and adjust accordingly to the proper levels.
ONCE A WEEK - Add 3 Tablespoons of a non-chlorine shock or
1 teaspoon of Dichlor to spa per 250 gallons.
3 TIMES A WEEK - Test water using chemical test strips. Adjust sanitizer,
pH and Alkalinity accordingly.
ONCE A MONTH* - Soak your filter element overnight in a bucket with
spa Filter Cleaner and then rinse with clean water
before re-inserting.
EVERY 180 DAYS - Drain and refill your spa. Repeat start up procedure.
AFTER EACH USE - Add 1 tablespoon of non-chlorine shock or 1/3
teaspoon of Dichlor to spa per 250 gallons.
AS NEEDED - If water looks hazy, shock treat with 1 teaspoon of
Dichlor per 500 gallons.
* These are general recommendations for water quality maintenance that
may vary by usage and or bather load. Depending on bather load and
frequency of use, drain and refill times may vary as well as the frequency
of cleaning your filters.
* Foam Gone may be used when excessive foaming occurs. Be sure to use
only a drop or two at a time. Over use of Foam Gone will result in cloudy,
milky water.

NOTE:
As an alternative to non chlorine shock, Dichlor may be substituted.
1 tsp. Dichlor = 3 tablespoons of non chlorine shock

USE ONLY SPA CHEMICALS

(some pool chemicals are not suitable for spa use).
* when cleaning filters, be sure to never have the pump(s) running without
the filter in place. Failure to do so may result in debris in the pumps causing
unwarranted damage.

19
SPA WATER MAINTENANCE - START-UP

1. Read the spa owners manual first.

2. Clean the surface with a spa general purpose cleaner or wipe down with a
clean wet towel.
3. Begin filling the spa with fresh water. If possible, do not use softened water.
4. When the spa has 2 to 4 inches of water on the bottom, add the recommended
amount of a sequestering chemical for that size spa. See the chemical bottle
for correct amounts.
5. When the spa is full, run the pump on high speed for 30 minutes without air
controls open. This will give the sequestering chemical time to mix well with
the water. Allow sequestering chemical 12-24 hours to properly filter in the
water before proceeding with any further steps.
6. Using test strips or a test kit, test for total alkalinity, and adjust if necessary
to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz.
at a time. Wait 15 minutes, retest, and adjust if necessary. The pump should
be running on high speed during this time without air controls open.
7. Using test strips or a test kit, test for pH, and adjust if necessary to within the
7.2 and 7.8 range using the pH / alkalinity increaser or decreaser 1/2oz. at a
time. Wait 15 minutes, retest, and adjust if necessary. The pump should be
running on high speed during this time, without air controls open.
8. Add the sanitizer of choice, following label directions. If chlorine is used,
broadcast the recommended amount across the surface of the water, with the
pump running on high speed. Wait 15 minutes, retest, and adjust if necessary
to a total chlorine reading of 1 to 3 ppm. If bromine is used, add bromine
tablets to the bromine feeder following label directions. With the pump
running on high speed, add 2oz. of sodium bromide, and shock the spa with
2oz. of non chlorine shock. It may take several days adjusting the bromine
feeder to obtain a total bromine reading of 3 to 5 ppm. A bromine reading
may not be obtained on the first day.
9. If any foam develops, add a defoamer at the base of the problem area. Use
only enough defoamer to get rid of the foam. This is usually one or two
drops. Do not pour large amounts of defoamer into water.
10. Wait two days, and begin a three day a week maintenance program.

20
SPA WATER MAINTENANCE - START-UP

DAY ONE
1. Test and adjust total alkalinity if necessary to between 80 to 150 ppm using
the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust pH, if necessary, to within the range of 7.2 to 7.8 using the
pH / alkalinity increaser or decreaser, 1/2oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Add a water clarifier following label directions. If the spa is equipped with
an ozone unit, we recommend adding an enzyme product in place of the
clarifier, following the label directions.
5. Use a small amount of defoamer only if necessary.

DAY TWO SKIP

DAY THREE
1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using
the pH / alkalinity increaser or decreaser, 1oz at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using
the pH / alkalinity increaser or decreaser, 1/2oz at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Add sequestering chemical, following label directions for maintenance.
5. If necessary, clean water line with a spa general purpose cleaner
or enzyme product.
6. Use a defoamer only if necessary.
(cont. next page)

21
SPA WATER MAINTENANCE - START-UP

DAY FOUR SKIP

DAY FIVE
1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using
the pH / alkalinity increaser or decreaser, 1oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
2. Test and adjust the pH, if necessary, to within the range of 7.2 to 7.8 using
the pH / alkalinity increaser or decreaser, 1/2oz. at a time. Wait 15 minutes,
retest and adjust if necessary. The pump should be running on high speed
during this time with the air controls closed.
3. Test and adjust sanitizer level. Add chlorine following label directions to
maintain a free chlorine level of 1 to 3 ppm. If using bromine, adjust feeder
to maintain a total bromine level of 3 to 5 ppm. Add bromine tablets to the
dispenser if necessary, following label directions.
4. Shock with 2oz. of non chlorine shock, or superchlorinate following label
directions. A spa should be shocked at least once a week even if it is not
used. If using chlorine as the sanitizer, the spa should be shocked whenever a
free chlorine reading of 1 to 3 ppm cannot be obtained without raising the
total chlorine level above 5 ppm. Always shock a spa after any heavy bather
load.
5. Check filter cartridge and clean if necessary. Clean with cartridge filter
cleaner, following label directions. It is best to have a spare cartridge on
hand, to prevent long spa down times while the cartridge is being cleaned.
Never operate your spa without the filters in place.
6. Use a defoamer only if necessary.

DAY SIX AND SEVEN SKIP

With a spa, you are working with a small volume of hot water, which causes
chemicals to have a shorter life span, and bacteria, along with other things, to
grow faster. A spa is less forgiving than a pool, and requires that whatever is
put into it have a pH as close to neutral as possible. That is why only chemicals
made for spas should be used.

22
SPA WATER MAINTENANCE
TROUBLE-SHOOTING GUIDE

PROBLEM POSSIBLE CAUSES HOW TO FIX IT

Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-
bromine levels chlorine shock treatment
• Low pH • Adjust pH if necessary

Water Odor • Low levels of sanitizer • Shock water with non-

chlorine shock treatment
or adjust sanitizer levels
• pH out of range • Adjust pH level if necessary
• Bacteria or algae growth • Adjust sanitizer if necessary

Cloudy Water • Dirty filters or • Clean filters and adjust

inadequate filtration filtration times
• Water chemistry • Adjust chemistry
not balanced levels
• Suspended particles or • Add spa clarifier
organic materials (see dealer)
• Old water • Change spa water

Scum Ring Around Spa • Build up of oils, dirt and • Wipe off with
organic elements a clean towel

Eye / Skin Irritation • Unsanitary water • Shock spa with

non-chlorine shock
• Free chlorine level • Allow level to drop
above 5 ppm below 5 ppm
• Poor sanitizer / pH levels • Adjust according to spa
test strip results
Foaming • Add small amount
• High levels of body oils,
lotions, soap, etc. of defoamer

RECOMMENDED LEVELS OF CHEMICAL

Chlorine 1.0 - 3.0 ppm
pH 7.2 - 7.8
Total Alkalinity 80 - 150 ppm
Calcium Hardness 180 - 250 ppm

23
WHY ARE CHEMICALS IMPORTANT IN A SPA

1. Evaporation: As water evaporates, only pure water evaporates, leaving the

salts, minerals, metals, and any unused chemicals behind. Adding water adds
more salts, minerals, and metals. In time, the water can become saturated
with these dissolved solids and can cause stains or scale to form on the walls
of the spa or a scale build up inside the equipment. Colored or cloudy water,
and possible corrosion of plumbing and fittings may also occur.
2. Heat: Heat causes evaporation to happen faster. Heat also causes certain
minerals and metals to precipitate out of solution.
3. Air: Dust and airborne dirt particles are introduced into the spa.
4. Environment: The environment surrounding the spa is also a consideration.
Watch for pollen, grass, sand, dirt, lawn fertilizer, dust storms, insects,
dogs, cats, etc.
5. Consider the human next: In a heated spa, the average adult sweats 3 pints
per hour. This person also brings in the spa surface dirt, soap, body oils,
deodorant, hair spray, hand and body lotion, perfume and cologne, make up,
lipstick, and suntan lotion. To this you can add spit, urine, bacteria and virus
germs from open sores or certain body parts. To this let’s add spilled drinks,
cigarette ash, and various play things. Now multiply this times 4 or 6 people
in an average 375 gallon spa and then try to use the water for a few months!

REMEMBER:
The maintenance routines set forth in this manual may need to be adjusted
depending on how much the spa is being used.

24
MAINTENANCE RECOMMENDATIONS

Your spa requires periodic draining and cleaning to ensure a safe, healthy
environment. It is recommended that you clean your spa at least every 180 days.
Heavy bather load will require cleaning it more often.
DRAINING OUR RIVIERA SPA
• See page 11.
TO CLEAN YOUR SPA SURFACE
• With a soft cloth, wipe down the spa surface with a non-abrasive spa surface
cleaner that may be purchased through your local spa dealer. Do not use paper
towels. Be sure to rinse residue from spa surface.
• If your spa has developed an oily or chalky residue at the waterline it may
require special treatment. Consult your dealer.
TO REFILL YOUR SPA
• Be sure to close the drain valve.
• Fill the spa with water. Be sure water level is above skimmer opening to the
minimum safe water level label.
• Refer to your spas corresponding start-up section with any questions.
TO CLEAN YOUR FILTER ELEMENT (also reference page 38)
The filter in your spa is one of the most important components of your spa.
It not only is essential for clean water, but also for extending the life of the spa
equipment. Your filter element must be cleaned regularly (once a month on
average) with normal spa use. With heavy use, they will need to be cleaned
more often.
• Turn spa off. Never have the spa running when removing your filter as debris
can be pulled through into the equipment causing unwarranted damage.
• Remove filter element.
• With a garden hose, spray the element under pressure. Periodically, the
element needs to be soaked in a filter cleaner compound. Check with your
dealer for details on cleaning and/or filter replacement recommendations.
• Replace filter element.
• Be sure water level is adequate.
• Turn spa on.
CARE OF YOUR SPA PILLOWS
• Your spa pillows need to be rinsed periodically to remove any chemical residue.
This should help to eliminate pillows becoming stiff and discolored.
• If spa is not to be used for a period of time, pillows should be removed.
Pillow life will be extended.

NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas
can cause unwarranted damage.

25
WINTERIZING YOUR SPA

Many people find they enjoy using their spa more in the winter than any other
time. Your spa is designed to be used year round in any type of climate.
*However, if you decide you don’t want to use your spa in the winter, you must
drain it and follow the winterizing steps listed below:

1.) Drain your spa completely using the drain valve (see "To Drain Your Spa" on
page 37) or use an inexpensive submersible pump that you can buy from your
dealer or your local hardware store.
2.) Use a shop vac to get all standing water out of your unit.
3.) Remove access panels from equipment area.
4.) Loosen all pump unions
5.) Remove winterizing plug from the face of the pump(s).
6.) Using your shop vac in a blowing mode, insert the hose into the nozzle
of each jet and blow the trapped water from the lines into the interior
of the spa.
7.) After this is completed, use the shop vac to remove any standing water
in the spa and in the equipment area.
8.) Clean the spa with a soft cloth and a non-abrasive spa surface cleaner.
9.) Replace access panels.
10.) Cover spa to prevent water from entering the spa.

* Disclaimer: Riviera Spas does not recommend winterizing your spa.

If you choose to do so, any damage that may result is not covered
under the spa warranty.

26
RIVIERA SPA - SPECIFICATIONS

Spa Water Weight

Dimensions Electrical Capacity Dry/Full Therapy Jet
(in.) Requirements (gallons) (lbs.) Pumps Count

POLARIS 94 x 94 x 36 240V, 497 700 / 2 63

50 Amp 4,825

SOLARIS 84 x 84 x 36 240V, 410 640 / 2 40

50 Amp 4,070

27
RIVIERA SPA - CONTROLS

INITIAL START-UP
When your spa is first actuated, it will go into Priming mode, indicated by “ ”
The Priming mode will last for less than 5 minutes (press “Temp” to skip Priming
Mode) and then the spa will begin to heat the spa and maintain the water
temperature in the Standard mode.

Temp (80°F - 104°F / 26°C - 40°C)

The start-up temperature is set at 100F°/37°C. The last measured temperature
is constantly displayed on the LCD.
Note that the last measured spa temperature displayed is current only when
the low speed of pump 1 has been running for at least 2 minutes.
To display the set temperature, press the “Temp” pad once.
To change the set temperature, press the pad a second time before the LCD
stops flashing. Each press of the “Temp” pad will continue to either raise or
lower the set temperature.
If the opposite direction is desired for a 1 pump unit, release the pad and let
the display revert to the current water temperature. Press the pad to display
the set temperature, and again to make the temperature change in the desired
direction. In a 2 pump unit, temperature setting is accomplished by pressing
up to increase the temperature or down to decrease the temperature.
After three seconds, the LCD will stop flashing and display the current
spa temperature.
Jets
Touch the “Jets” button once to turn pump 1 on or off, and to shift
between low and high speeds. If left running, the low speed of the pump
will automatically turn off after 4 hours, and the high speed will automatically
turn off after 15 minutes.
Jets 2 (if applicable)
Touch the second “Jets” button once to turn pump 2 on or off. If left running,
pump 2 will automatically turn off after 15 minutes.

28
RIVIERA SPA - CONTROLS

Light (if equipped)

Press the “Light” button to turn the light on and off. If left on, the light
automatically turns off after 4 hours.
L.E.D. Light (if installed)
Press the "Light" button to turn the light on and off. If you wish to change the
“function” of the lights, turn the lights off, then on within 5 seconds. If you wish
to leave the lights in the same “function” setting for the next use, turn the
lights off and do not turn back on for at least 5 seconds.
Mode
Mode is changed by pressing the “Temp” button, then pressing the “Mode” button
on a one pump unit and “warm” or “cool” then “mode” on a two pump unit.
Standard Mode is programmed to maintain the desired temperature. Note
that the last measured spa temperature displayed is current only when the
low speed of pump 1 has been running for at least 2 minutes. “ ” or
“ ” will be displayed momentarily when you switch into Standard Mode.
Economy Mode heats the spa to the set temperature only during filter
cycles. “ ” or “ ” will display solid when temperature is not current,
and will alternate with temperature when temperature is current.
Sleep Mode heats the spa to within 20°F/10°C of the set temperature only
during filter cycles. “ ” or “ ” will display solid when temperature is not
current, and will alternate with temperature when temperature is current.
Preset Filter Cycles
The first filter cycle begins 6 minutes after the spa is energized. The second filter
cycle begins 12 hours later. Filter duration is programmable for 2, 4, 6, 8 hours or
for continuous filtration (indicated by “ ”). The default filter time is 2 hours.
To program, press “Temp” or “warm” or “cool” then “Jets.” Press “Temp” or
“warm” or “cool” to adjust. Press “Jets” to exit programming.
At the beginning of each filter cycle the pump(s) purge for 30 seconds; the
pump purges for 5 minutes. The only effect filter duration has is: 1) During the
filter, the low-speed of pump 1 never turns off, and 2) In Economy and Sleep
Modes, heating only occurs during the filter cycle.
Freeze Protection
If the temperature sensors detect a drop to below 44°F/6.7°C within the
heater, the pump will automatically activate to provide freeze protection.
The equipment stays on until 4 minutes after the sensors detect that the spa
temperature has risen to 45°F/7.2°C or higher. In colder climates, an optional
additional freeze sensor may be added to protect against freeze conditions
that may not be sensed by the standard sensors. Aux freeze sensor protection
acts similarly except with the temperature thresholds determined by the switch
and without a 4-minute delay in turnoff. See your dealer for details.

29
RIVIERA SPA - DIAGNOSTIC MESSAGES
MESSAGE MEANING ACTION REQUIRED
No message on display. The control panel will be disabled until
Power has been cut off power returns. Spa settings will be
to the spa. preserved until next power up.

Temperature After the pump has been running

unknown. for 2 minutes, the temperature will
be displayed.

“Overheat” - The spa DO NOT ENTER THE WATER. Remove the

has shut down. One of spa cover and allow water to cool. Once
the sensors has detect- the heater has cooled, reset by pushing
ed 118°F/48°C at the any button. If spa does not reset, shut
heater. off the power to the spa and call your
dealer or service organization.

“Overheat” - The spa DO NOT ENTER THE WATER. Remove the

has shut down. One of spa cover and allow water to cool. At
the sensors has detected 107°F/42°C, the spa should automatically
that the spa water is reset. If spa does not reset, shut off the
110°F/43°C. power to the spa and call your dealer
or service organization.

“Ice” - Potential freeze No action required. The pump(s) will

condition detected. automatically activate regardless of
spa status.

Spa is shut down. The If the problem persists, contact your

sensor that is plugged dealer or service organization. (May
into the Sensor “A” appear temporarily in an overheat
jack is not working. situation and disappear when the
heater cools.)

Spa is shut down. The If the problem persists, contact your

sensor that is plugged dealer or service organization. (May
into the Sensor “B” appear temporarily in an overheat
jack is not working. situation and disappear when the
heater cools.)

30
RIVIERA SPA - DIAGNOSTIC MESSAGES
MESSAGE MEANING ACTION REQUIRED
Sensors are out of If the problem persists, contact your
balance. If alternating dealer or service organization.
with spa temperature,
it may just be a
temporary condition.
If flashing by itself,
spa is shut down.

A significant difference Check water level in spa. Refill if

between temperature necessary. If the water level is okay,
sensors has been make sure the pumps have been primed.
detected. This could If problem persists, contact your dealer
indicate a flow or service organization.
problem.

Persistent low flow Follow action required for “ ”

problems. (Displays on message. Heating capability of the spa
the fifth occurrence of will not reset automatically; you may
“ ” message within press any button to reset.
24 hours.) Heater is
shut down, but other
spa functions continue
to run normally.

Possible inadequate Check water level in spa. Refill if

water, poor flow, or air necessary. If water level is okay, make
bubbles in detected in sure the pump(s) have been primed.
the heater. Spa is shut Press any button to reset, or this message
down for 15 minutes. will automatically reset within 15 minutes.
If problem persists, contact your dealer
or service organization.

Inadequate water Follow action required for “ ”

detected in heater. message. Spa will not automatically
(Displays on third reset. Press any button to reset.
occurrence of “ ”
message.) Spa is
shut down.

Warning! Shock Hazard! No User Serviceable Parts. Do not attempt service of this
control system. Contact your dealer or service organization for assistance. Follow all
owner’s manual power connection instructions. Installation must be performed by
a licensed electrician and all grounding connections must be properly installed.

31
SPA TROUBLE-SHOOTING GUIDE

NOTHING ON THE SPA OPERATES

1.) Check the control panel display for any messages. If there is a message,
refer to the diagnostic section. There you will find the meaning of the
message and what action is to be taken.
2.) If there is no message on your control panel, check and reset the GFCI and
house breaker.

*The GFCI should be located in a weather proof box

close to the spa, but no closer than 5 ft.

If the spa does not respond, contact your local service company.

PUMP(S) DO NOT OPERATE

1.) Press the “Jets” button on your control panel.
If you hear the pumps trying to operate:
A. Pump may need to be primed. See page 16.
If you do not hear anything from the pump, contact your local service
company.

POOR JET PERFORMANCE

1.) Make sure pump is operating
2.) Check that the water level is adequate (up to minimum safe water level side)
3.) Make sure the jets are open.
4.) Check for dirty filter. Clean if necessary.

32
SPA TROUBLE-SHOOTING GUIDE

SPA NOT HEATING

* If the spas heater has failed, the majority of the time it will trip the
GFCI breaker. If the spa is not heating and has not tripped the breaker,
please follow these steps:
1.) Check the control panel for diagnostic messages. Refer to spa diagnostic
message area in previous sections.
Follow steps to alleviate message.
2.) Check water set temperature at control panel.
3.) Check for dirty filter. Clean if necessary.
4.) Check “heat mode” the spa is set in. Spa should be in standard mode.
5.) Check the control panel for heater light indicator. If the light is on, the spa
should be heating. Wait a reasonable amount of time (approximately 1 hour)
to see if the water temperature is changing.
6.) Check to make sure that the pump is primed.
7.) Reset power to the spa at GFCI breaker.
8.) If spa is still not heating, contact your dealer for service.

GFCI IS TRIPPING
The Ground Fault Circuit Interrupter (GFCI) is required,
by NEC code (National Electrician Code), for your
protection. The tripping of the GFCI may be caused
by a component on the spa or by an electrical problem.
Such electrical problems include, but are not limited to,
a faulty GFCI breaker, power fluctuations, or a miswire.
It may be necessary to contact an electrician if your
local dealer recommends doing so.

33
REGULAR MAINTENANCE PROCEDURES

Note: These are areas that will require the spa owner to perform routine
maintenance. These are not areas covered under the warranty of the spa.

CLEANING JETS
The majority of jets in your spa can individually be
turned on/off. If any of these jets become hard to
turn, it will be necessary to remove the jet to clean
it as grit/sand and mineral deposit may be present.
Jets are removed by turning the collar and then
pulling out the jet. Some jets may not be removable
depending on model.

TO CLEAN JETS
Place the jet(s) in a bucket, fully immerse in white vinegar. Let the jet(s) soak
overnight and then rinse with water. Reinstall the jet(s). It may also be necessary
to clean the grit/deposit from the white jet body using an old toothbrush.

DRAINING YOUR SPA

The drain is located behind the front panel on the far
right side, grasp the hose bib cap and turn it counter
clockwise. Attach a garden hose, if desired. Turn the black
knob on the side of the valve a quarter turn. Draining
times may vary by model using the external hose bib.
A sump pump may also be used to drain the spa quickly.

34
REGULAR MAINTENANCE PROCEDURES

CARE OF YOUR SPA COVER

Always cover your spa when not in use. This will greatly reduce energy
consumption and will cause spa water to heat more rapidly. Water loss
and chemical usage will also be reduced.
• Be sure to lock down all straps on cover after each use to prevent
wind damage.
• Do not allow spa to sit uncovered in direct sunlight. This may cause damage
to exposed surfaces of spa and possible discoloration of spa fittings.
• Periodically hose off both sides of spa cover for maximum life of cover. Once a
month use a vinyl cleaner and conditioner on the vinyl portion of your cover.
Rinse residue off.
• Keep cover open for 15 min. after adding chemicals to prevent off
gas damage.
NOTE: IF YOUR SPA IS GOING TO BE LEFT EMPTY FOR PROLONGED PERIODS,
DO NOT REPLACE COVER DIRECTLY ON SURFACE OF SPA. PLACE 2"-3" BLOCKS
BETWEEN COVER AND SPA. THIS ALLOWS FOR ADEQUATE
VENTILATION OF COVER AND SPA.
NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas
can cause unwarranted damage.
NOTE: The cover warranty is provided through the cover manufacturer and not through
Riviera Spas. You will need to mail the cover warranty back to the cover manufacturer.

CARE OF YOUR SPA CABINET

Your quality Polymer Skirt simply needs to be hosed off periodically.
No other maintenance is required.

FILTER CLEANING
NOTE: Never operate the spa without filter in place.
If done, damage will result to pumps and other components.
We recommend having an extra filter to install when cleaning
the filter.
1.) Turn power off to the spa.
2.) Remove any large or floating debris from the filter area.
3.) Remove the filter. Filter should be periodically rinsed and soaked in a
cartridge cleaner. Follow cartridge cleaner instructions.

35
SPA CARE AND MAINTENANCE RECORD

DATE DATE DATE DATE DATE DATE DATE DATE

Drain & Clean Spa

Clean Filter Cartridge

Soak Filter
Cartridge in Solution

Test GFCI

Clean and Condition

Spa Cover

Miscellaneous
Service

Miscellaneous
Service

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RIVIERA SPAS OWNER’S MANUAL

Riviera Spas are manufactured

by Master Spas, one of the world’s
leading spa manufacturers.
6927 Lincoln Parkway
Fort Wayne, IN 46804
800.860.7727

Riviera Spas reserves the right to change specifications or features without notice.
Riviera Spas is a manufacturer of spas and related products and we stand behind every
product we produce pursuant to those representations which are stated in our written
limited warranty. Your dealer is an independent business person or company and not an
employee or agent of Riviera Spas, Inc. We cannot and do not accept any responsibility or
liability for any other representations, statements or contracts made by any dealer beyond
the provisions of our written limited warranty.

© 2009 Riviera Spas, Inc.