Project Report On Study of Employee'S Absenteeism
Project Report On Study of Employee'S Absenteeism
Project Report On Study of Employee'S Absenteeism
ABSENTEEISM
ABSTRACT
To achieve this defined objective structured questionnaire based on the preliminary study
made is prepared. The prepared questionnaire is used to get the direct responses from the
employees of Lifestyle store chennai citicenter.
The response given by the employees of Lifestyle store chennai citicenter analyzed and
interpreted using different type of statistical tools used are percentage analysis , weighted average
method , chi square , correlation .
After analysis and interpretation it reveals the following points are important in improving
the working condition ,increasing the salary , transport facilities , introduction of attendance
programme , promotion incentives , increasing leave , welfare facilities , the above all conclusion
will helpful for management to improve the presenteeism.
INTRODUCTION
INDUSTRY PROFILE
Retailing in India is one of the pillars of its economy and accounts for 14 to 15 percent
of its GDP. The Indian retail market is estimated to be US$450 billion and one of the top five
retail markets in the world by economic value. India is one of the fastest growing retail market in
the world, with 1.2 billion people.
India's retailing industry is essentially owner manned small shops. In 2010, larger format
convenience stores and supermarkets accounted for about 4 percent of the industry, and these
were present only in large urban centers. India's retail and logistics industry employs about 40
million Indians (3.3% of Indian population).
Until 2012, Indian central government denied foreign direct investment (FDI) in multi-brand
retail, forbidding foreign groups from any ownership in supermarkets, convenience stores or any
retail outlets. Even single-brand retail was limited to 51% ownership and a bureaucratic process.
In November 2012, India's central government announced retail reforms for both multi-brand
stores and single-brand stores. These market reforms paved the way for retail innovation and
competition with multi-brand retailers such as Walmart, Carrefour and Tesco, as well single
brand majors such as IKEA,Nike, and Apple. The announcement sparked intense activism, both
in opposition and in support of the reforms. In December 2011, under pressure from the
opposition, Indian government placed the retail reforms on hold till it reaches a consensus.
In January 2012, India approved reforms for single-brand stores welcoming anyone in the world
to innovate in Indian retail market with 100% ownership, but imposed the requirement that the
single brand retailer source 30 percent of its goods from India. Indian government continues the
hold on retail reforms for multi-brand stores.
In June 2012, IKEA announced it has applied for permission to invest $1.9 billion in India and set
up 25 retail stores. Fitch believes that the 30 percent requirement is likely to significantly delay if
not prevent most single brand majors from Europe, USA and Japan from opening stores and
creating associated jobs in India.
India in 1997 allowed foreign direct investment (FDI) in cash and carry wholesale. Then, it
required government approval. The approval requirement was relaxed, and automatic permission
was granted in 2006. Between 2000 to 2010, Indian retail attracted about $1.8 billion in foreign
direct investment, representing a very small 1.5% of total investment flow into India.
Single brand retailing attracted 94 proposals between 2006 and 2010, of which 57 were approved
and implemented. For a country of 1.2 billion people, this is a very small number. Some claim
one of the primary restraint inhibiting better participation was that India required single brand
retailers to limit their ownership in Indian outlets to 51%. China in contrast allows 100%
ownership by foreign companies in both single brand and multi-brand retail presence.
Indian retail has experienced limited growth, and its spoilage of food harvest is amongst the
highest in the world, because of very limited integrated cold-chain and other infrastructure. India
has only 5386 stand-alone cold storages, having a total capacity of 23.6 million metric tons.
However, 80 percent of this storage is used only for potatoes. The remaining infrastructure
capacity is less than 1% of the annual farm output of India, and grossly inadequate during peak
harvest seasons. This leads to about 30% losses in certain perishable agricultural output in India,
on average, every year.
Indian laws already allow foreign direct investment in cold-chain infrastructure to the extent of
100 percent. There has been no interest in foreign direct investment in cold storage infrastructure
build out. Experts claim that cold storage infrastructure will become economically viable only
when there is strong and contractually binding demand from organized retail. The risk of cold
storing perishable food, without an assured way to move and sell it, puts the economic viability
of expensive cold storage in doubt. In the absence of organized retail competition and with a ban
on foreign direct investment in multi-brand retailers, foreign direct investments are unlikely to
begin in cold storage and farm logistics infrastructure.
Until 2010, intermediaries and middlemen in India have dominated the value chain. Due to a
number of intermediaries involved in the traditional Indian retail chain, norms are flouted and
pricing lacks transparency. Small Indian farmers realize only 1/3rd of the total price paid by the
final Indian consumer, as against 2/3rd by farmers in nations with a higher share of organized
retail. The 60%+ margins for middlemen and traditional retail shops have limited growth and
prevented innovation in Indian retail industry.
India has had years of debate and discussions on the risks and prudence of allowing innovation
and competition within its retail industry. Numerous economists repeatedly recommended to the
Government of India that legal restrictions on organized retail must be removed, and the retail
industry in India must be opened to competition. For example, in an invited address to the Indian
parliament in December 2010, JagdishBhagwati, Professor of Economics and Law at the
Columbia University analysed the relationship between growth and poverty reduction, then urged
the Indian parliament to extend economic reforms by freeing up of the retail sector, further
liberalisation of trade in all sectors, and introducing labor market reforms. Such reforms
Professor Bhagwati argued will accelerate economic growth and make a sustainable difference in
the life of India's poorest.,
A 2007 report noted that an increasing number of people in India are turning to the services
sector for employment due to the relative low compensation offered by the traditional agriculture
and manufacturing sectors. The organized retail market is growing at 35 percent annually while
growth of unorganized retail sector is pegged at 6 percent.
The Retail Business in India is currently at the point of inflection. As of 2008, rapid change with
investments to the tune of US $ 25 billion were being planned by several Indian
and multinational companies in the next 5 years. It is a huge industry in terms of size and
according to India Brand Equity Foundation (IBEF), it is valued at about US$ 395.96 billion.
Organised retail is expected to garner about 16-18 percent of the total retail market (US $ 65-75
billion) in the next 5 years.
India has topped the A.T. Kearneys annual Global Retail Development Index (GRDI) for the
third consecutive year, maintaining its position as the most attractive market for retail investment.
The Indian economy has registered a growth of 8% for 2007. The predictions for 2008 is
7.9%. The enormous growth of the retail industry has created a huge demand for real estate.
Property developers are creating retail real estate at an aggressive pace and by 2010, 300 malls
are estimated to be operational in the country.
Before 2011, India had prevented innovation and organized competition in its consumer retail
industry. Several studies claim that the lack of infrastructure and competitive retail industry is a
key cause of India's persistently high inflation. Furthermore, because of unorganized retail, in a
nation where malnutrition remains a serious problem, food waste is rife. Well over 30% of food
staples and perishable goods produced in India spoils because poor infrastructure and small retail
outlets prevent hygienic storage and movement of the goods from the farmer to the consumer.
One report estimates the 2011 Indian retail market as generating sales of about $470 billion a
year, of which a miniscule $27 billion comes from organized retail such as supermarkets, chain
stores with centralized operations and shops in malls. The opening of retail industry to free
market competition, some claim will enable rapid growth in retail sector of Indian economy.
Others believe the growth of Indian retail industry will take time, with organized retail possibly
needing a decade to grow to a 25% share. A 25% market share, given the expected growth of
Indian retail industry through 2021, is estimated to be over $250 billion a year: a revenue equal to
the 2009 revenue share from Japan for the world's 250 largest retailers.
The Economist forecasts that Indian retail will nearly double in economic value, expanding by
about $400 billion by 2020. The projected increase alone is equivalent to the current retail market
size of France.
In 2011, food accounted for 70% of Indian retail, but was under-represented by organized
retail. A.T. Kearney estimates India's organized retail had a 31% share in clothing and apparel,
while the home supplies retail was growing between 20% to 30% per year. These data correspond
to retail prospects prior to November announcement of the retail reform. The Indian market offers
endless possibilities for investors.
Indian apparel retailers are increasing their brand presence overseas, particularly in
developed markets. While most have identified a gap in countries in West Asia and Africa, some
majors are also looking at the US and Europe. Arvind Brands, Madura Garments, Spykar
Lifestyle and Royal Classic Polo are busy chalking out foreign expansion plans through the
distribution route and standalone stores as well. Another denim wear brand, Spykar, which is now
moving towards becoming a casualwear lifestyle brand, has launched its store in Melbourne
recently. It plans to open three stores in London by 2008-end.
The low-intensity entry of the diversified Mahindra Group into retail is unique because it plans to
focus on lifestyle products. The Mahindra Group is the fourth largest Indian business group to
enter the business of retail after Reliance Industries Ltd, the Aditya Birla Group, and Bharti
Enterprises Ltd. The other three groups are focusing either on perishables and groceries, or a
range of products, or both.
Future Groups-Formats: Big Bazaar, Food Bazaar, Pantaloons, Central, Fashion Station,
Brand Factory, Depot, aLL, E-Zone etc.
Raymond Ltd.: Textiles, The Raymond Shop, Park Avenue, Park Avenue Woman, Parx,
Colourplus, Neck Ties & More, Shirts & More etc.
The Tata Group-Formats: Westside, Star India Bazaar, Steeljunction, Landmark, Titan
Industries with World of Titans showrooms, Tanishq outlets, Croma.
K Raheja Corp Group-Formats: Shoppers Stop, Crossword, Hyper City, Inorbit Mall
Lifestyle International (P) Ltd, part of the prestigious Dubai based Landmark Group,
started its operations in India with the launch of the first Lifestyle store in Chennai in 1999. In
little over a decades time, Lifestyle has established itself amongst the leading retail companies in
India.
Positioned as a youthful, stylish and a vibrant brand, Lifestyle Departmental stores offers its
customers not just the ease of shopping but also an enjoyable shopping experience. Each
Lifestyle store brings together five concepts under one roof Apparel, Footwear, Childrens Wear
& Toys, Furniture & Home Furnishings, Beauty & Fashion Accessories - offering a convenience
of a one-stop shop and a wide choice of national & international brands.
Home Centre by Lifestyle is a one stop destination for Furniture, Home Dcor and Soft
Furnishings that truly represent style, comfort and individuality. Home Centre uses a unique
Concept Room display model to give customers a practical idea of how each piece of furniture
would look in a particular room.
In keeping with the Groups tradition of making every shopping experience rewarding and
memorable, The Inner Circle Landmark Groups Loyalty program allows members, to enjoy
exclusive benefits and privileges such as reward points and exciting offers. The Inner Circle is
today recognized amongst the leading Loyalty Program in the country with an ever increasing
base of customers. The card is accepted across all Landmark Group Stores in India including
Lifestyle, Home Centre by Lifestyle, Max Fashion, Bossini, Spar Hypermarket, Polynation Food
Court & Gloria Jeans Coffees.
Lifestyle and Home Centre offer a truly international shopping experience, a fact borne by
numerous accolades:
Lifestyle receives Most Admired Large Format Fashion Retailer at the Images Fashion
Awards for two consecutive years 2011 & 2012
Lifestyle awarded Most Admired Retailer of the Year, Department Store Category at the
Images Retail Awards 2011
Home Centre awarded Most Admired Retailer of the Year, Home and Interiors Category
at the Images Retail Awards 2009 & 2010
Most Admired Retailer of the Year - Department Store for Lifestyle from Images Retail
in 2008
Reid and Taylor Retailer of the Year award for the year 2006 for Lifestyle.
Lycra Images Fashion Awards for the Most Admired Large Format Retailer of the Year
in 2006 for Lifestyle
ICICI KSA Technopak Award for Retail Excellence in 2005 for Lifestyle
Most Respected Company in the Retail Sector by Business World IMRB in 2003 and
2004 for Lifestyle
Present across major metros in India, Lifestyle and Home Centre are rapidly expanding their
footprint across the country.
LifeStyle is an Indian department store chain promoted by the Landmark Group which is a
Dubai, based Group, started in the year 1999 with its first store in Chennai. [1] It has rapidly grown
to a major Retail Stores in India. Lifestyle Stores is Based in Andheri, Mumbai as its Corporate
Headquarters.It has now operate in all major Cities of India and totally overall in 19 cities with
more than 75 stores all across India.
History
Lifestyle Stores started as Lifestyle stores in Chennai and Mumbai.[3] Then spread to all major
stores in over a Decade.It got a very strong compiticion from Pantaloon Retail in starting
year.But now has become made itself as a major Retail Stores chain due to its such as factor
pricing,Good location and International contemporary stores look.It started from a Two stores as
of 2012 it has now operate more than 75 Stores.[4]
Store
Lifestyle Stores is one of the leading retail stores in India. Lifestyle Stores began by operating a
chain of department stores under the name Lifestyle Retail Pvt Ltd. in India. Lifestyle Stores
has 75 stores across the country.Lifestyle Stores retails a range of branded apparel and private
label under the following categories of apparel, footwear, fashion jewellery, leather products,
accessories and home products. These are complemented by cafe, food, entertainment, personal
care and various beauty related services.[5]
Products
Lifestyle Stores products of domestic and international brands such as Louis Philippe, Pepe,
Arrow, BIBA, Gini & Jony, Carbon, Corelle, Magppie Nike, Reebok, LEGO, and Mattel. The
company also licensees for Austin Reed (London), an international brand, whos men's and
women's outerwear are retailed in India exclusively through the chain.
Inner Circle loyalty program
Inner Circle is an a loyalty program which can be used in Lifestyle by using points and in any
other Landmark Groups stores.
Corporate sturctaure
Lifestyle International is headed by Micky Jagtiani who Chairman & CEO of the company as
well as Chairman & CEO of the its parent group Landmark Group which is based in Dubai.Life
stores headquarters are based in Andheri, Mumbai.As of 2012 it has 29,000 employees and has
75 stores across 17 Cities all across the India.[8]
1. Apparel
2. Home Centre
3. Footwear, Handbags & Travel
4. Beauty & Fashion Accessories
5. Children
Apparel
Apparels in lifestyle adds a major contribution in overall sales, Apparels divided into
three categories:
Women
Lifestyle has a great variety of stuff to offer for women for just every occasion, Be it a
party, college, work, nightwear, wedding. You name it, they have it! A few brands include,
Code, Melange, Biba, W, Remanika, Ginger etc.
Men
Men's section has one of the major contribution in lifestyle store overall sales. There are a
number of brands available in this section. Some of the brands are as studio code, Louis
Philippe, Park Avenue & Levis; P&Q Men's apparel is divided into following categories
o FORMAL WEAR
o CASUAL WEAR
o DENIM
o SPORTS WEAR
o INNERWEAR
o ACCESSORIES
o ETHNIC
Children
How can children be left behind when it comes to style. Lifestyle an eye goggling range
to offer for the little ones out there!
HOME CENTER
Home Centre by Lifestyle is a one-stop destination for furniture, furnishings and home
decoratives that truly represent style, comfort and individuality. The design of all Home
Centre stores model international retail standards and are spacious and easy to browse
through. Built along Concept Rooms comprising bed, living and dining rooms,
customers are given a hands-on touch and feel of their own personal spaces.
Using international sourcing, Home Centre showcases the A-Z of home improvement
under one roof: contemporary and classic styled furniture, soft furnishings, cutlery and
crockery, home decor and gift ideas, appealing to a variety of taste and preferences.
o Home Center belongs to Landmark Group, Dubai - the group that owns
Lifestyle in India.
o Home Centre has over 50 stores across Middle East and
India - spanning a retail area of over 2.4 million square feet.
o There are currently 12 Home Centre stores in India across Bangalore,
Chennai, Gurgaon, Hyderabad, Mumbai, Noida, Delhi and Pune.
o Home Centre is the winner of the Images Retail Most Admired Retailer
of the year award in the Home & Office Improvement Category for 2008 and
2009.
o Men
o Women
o Children
o Handbags
o Travel
o Sunglasses
o Accessories
o Pens
o Watches
o Beauty
3. Children
o Apparel
o Toys
o School & Stationary
1. MELANGE
2. CODE
3. GINGER
4. FAME FOREVER
5. FORCA
6. JUNIORS
NEED FOR THE STUDY
The success of any retail company depends largely on the workers, the employees
are considered as the backbone of LIFESTYLE INTERNATIONAL PVT LTD.
The study is on employee absenteeism in Lifestyle store Chennai citicenter.
This study can be helpful to the management to improve its core weaknesses by
the suggestions and recommendations prescribed in the project.
The need of this study can be recognized when the result of the related study need
suggestions and recommendations to the similar situation.
REVIEW OF LITERATURE
Every time an employee is absent from work there is a loss of productivity to the
organization, explains Sharon Kaleta, President and CEO of the Disability Management
Employers Coalition (DMEC). One person absent from work may not create a problem, but
several people absent for one or more days can have a significant financial impact to the
organization.
IMPACT OF ABSENTEEISM
There are many forms of absenteeism, ranging from short-term illness, long-term illness,
unauthorized absence and persistent lateness, to other authorized absences such as annual leave,
paternity leave, time off to care for dependents and compassionate leave. Other causes might also
include low morale, stress and poor working conditions, many of which are preventable.
The effect absenteeism can have on a business can be wide-ranging, but particularly
affects those employees left to pick up the pieces. According to Wayne Wendling, Senior Director
of Research at the International Foundation of Employee Benefit Plans.
The workings of a company have changed and employees are now much more
interconnected than previously and, as a result, organizations are much more dependent on their
employees.
When someone is absent, the entire web of interaction among employees can be
disturbed in terms of workflows and the availability of information, he explains. Part of that is
overcome as more files are now open to people who can fill in and help with the tasks that the
individual may have been performing. However, there is a definite ripple effect through the
organization when someone is unexpectedly ill. The productivity of others is also being
impacted.
WORKING WELL
There are many measures that an employer can take to help mitigate the rippling effects of
absenteeism on the workforce. Sometimes it really is the little things that make the most
difference. Allowing employees to visit doctors and dentists, health surveillance, health education
and stress management interventions are all good examples. Once they are measuring absence
and then reducing it, they will find that a fitter workforce will perform better and productivity
will increase giving them a competitive edge in any business environment, enthuses Bawden.
One of the most effective ways to combat absenteeism, however, is to maintain a happy
working environment where people actually enjoy coming to work. Have a workplace that
people love to come to work in and they feel they are doing something meaningful, Wendling
recommends.
Although not always preventable, absenteeism is something that can be mitigated to a
certain degree, and absence management programs can definitely help. Fostering a caring
working environment where workers are supported during any illness or disability can only work
in the favor of the company and ensures that work isnt something for employees to be sick of.
The report contains data from the IBEC WORKPLACE ABSENCE SURVEY 2004,
which was based on responses received from 557 private sector companies employing 147,000
employees.
Many organizations appear to accept a certain level of absence i.e. where a proportion of
their employees are away on any particular day. The recent IBEC study found that over half of
the respondents did not consider they had a problem with absence. However, more than four out
of ten companies in the survey considered their absence levels to be a cause for concern. As only
a portion of absence days are subject to organization control it is important to determine what
portion of employee absence is avoidable.
Employees can feel they have been treated unfairly when they perceive other
absent employees as getting away with it. Absence can also be a symptom of a more serious
underlying problem, such as bullying and/or harassment, communication breakdown, stress, etc.,
which could, if not investigated, lead to significant costs to the organization, as well as causing
long-term damage to the employee.
A recent IBEC survey showed that personal problems were cited as a cause of absence in
a significant number of companies, for both males and females. Nowadays, apart from sickness,
employees can be absent from work for any one of a number of reasons, either under statutory
leave entitlement (such as annual leave, maternity or adoptive leave, parental leave), or under
arrangements agreed at an individual company level (such as compassionate or bereavement
leave, study and/or exam leave, marriage leave, training, etc.).
For Supervisors/Managers:
Recently, I was asked by a manager how he should deal with the fact that on any given
day 10% of his employees are absent from work. I informed the manager that the problem of
employee absenteeism is a problem best resolved by taking the following four positive
interventions versus taking a negative or punitive approach.
We are all aware of the fact that when employees call in ill, it does not mean they are
truly too physically ill to work. One reason, outside of illness, that employees are absent is stress,
and the number one reason employees are stressed has to do with their relationship with their
manager/supervisor.
Management styles that are too authoritarian tend to promote high levels of absenteeism
among employees. Authoritarian managers are managers who have poor listening skills, set
unreachable goals, have poor communication skills, and are inflexible. In other words, they yell
too much, blame others for problems, and make others feel that it must be their way or the
"highway." Authoritarian managers tend to produce high absenteeism rates. By identifying
managers who use an authoritarian style, and providing them with management training, you will
be taking a positive step not only toward reducing absenteeism, but also reducing turnover, job
burnout, and employee health problems such as backaches and headaches.
Provide Incentives:
Giving employees incentives for reduced absenteeism is not the same as rewarding or
giving employees bonuses for reduced absenteeism. An incentive provides an employee with a
boost to their motivation to avoid unnecessary absenteeism. It simply helps the employee decide
to go to work versus staying home and watching Jerry Springer.
The types of incentive programs used by companies are numerous. Some companies
allow employees to cash-in unused sick days at the end of every quarter, others give an employee
two hours of bonus pay for every month of perfect attendance; and still others provide employees
with a buffet lunch, a certificate of achievement, or even a scratch-off card concealing prizes. The
type of incentive program that your company uses should be one created especially for your
company. You can create an incentive program tailored to your unique company by allowing
employees to help you develop the incentive program.
The duration of the incentive program is also very important. Some companies find that
they can simply reward employees with perfect attendance once a year, while others decide once
a month is best, and still others decide once a week works best.
Every company should have an attendance policy. An attendance policy allows a manager
to intervene with an employee who is frequently absent. Besides stress as a primary reason for
employee absenteeism, other causes relate to alcoholism, domestic violence, and family problems.
If you confront an employee about his or her frequent absenteeism, and they inform you it is due to
personal problems, consider referring the employee to an Employee Assistance Program (EAP).
By
GARY VIKESLAND, MA LP CEAP
One of the most important steps you can take if you are frequently absent is to keep your
employer informed. Employees who are frequently absent without good cause are generally
absent due to numerous frivolous reasons. Employees who are absent for good cause have
legitimate reasons, e.g. sickness or family member illness, and the employee needs time off to
resolve their personal problems. Most employers generally understand the need to be gone from
work due to a legitimate reason; therefore, it is important to communicate clearly and accurately
so your employer does not assume you are out for frivolous reasons.
As an employee you are allowed to take up to 12 weeks of unpaid leave under the federal
Family and Medical Leave Act (FMLA). The 12 weeks of leave may be taken continuous or
intermittently, thereby allowing the employee to work on a less than full-time schedule.
FMLA can be used for the care of a child after birth, adoption, or foster care placement.
FMLA is available to care for an immediate family member (spouse, child, and parent) who
has a serious health condition.
FMLA can be used for your own serious health concerns. It does not cover for the common
cold, flu, ear aches, upset stomach, common headache, or routine dental care.
If you are an eligible employee, your employer must maintain your benefits, allow you to
return to the same or equivalent position, and not decrease your pay or benefits at the conclusion
of 12 weeks. If you believe you are eligible for FMLA, inform your supervisor or HR department
that you are requesting FMLA coverage. Your employer is required to provide you with written
notice, within two business days, informing you if you are eligible or not.
By
GARY VIKESLAND, MA LP CEAP
2.3 ABSENTEEISM
It is observed that if employees were happy doing their work, they would be less inclined
to take even a day off. Many employers think that paying their workers handsomely or providing
better working conditions or improving job security can reduce absenteeism. But such benefits do
not guarantee a reduction in employee absenteeism. The solution actually lies in understanding
and meeting the emotional needs of workers and trying to find out what really motivates them to
come to work and give their best.
A wise manager would endeavor to understand the needs of workers at the recruiting
stage itself. The manager can try and choose the right person for the right job. Getting to know
the applicant well by focusing on the human side rather than on their qualifications and
experience can do this. Efforts should be made to find out the kind of work and responsibilities
that make an employee happy, the enthusiasm for work and ability to get along with other people.
The manager must ascertain that the job suits the candidate.
The next step would be to build employee's trust. As an employer if you have taken efforts
to choose the right candidates for the job, then it is equally important that you believe in them
and trust them to do their job. This trust, though, has to be communicated to the employees.
If the employer believes that the employees cannot do their jobs well, cannot take
decisions on their own and do not do a fair day's work then this is what they will actually do. On
the contrary, if the manager's perception of employees is that they are efficient workers,
independent thinkers and able decision makers, then they will go to any extent to prove it.
The most important step to counter absenteeism is for the manager to constantly give the
employees feedback and motivate them to perform better. But most are woefully lacking in this
ability, they simply are not comfortable telling their staff about their performance.
If you postpone your feedback on things the employee is not doing rightthen it will be
assumed what is being done is right or that you do not notice such things or you do not care.
Some more tips on giving the right kind of feedback:
This can be done by giving the employees greater responsibility, training and developing
their skills and focusing on what they are doing right. Involving employees both formally and
informally in the aspects of the business will create a sense of belonging. These measures make
employees feel good about what they are doing and thus increase job satisfaction. Organizations
would be prudent if they tackle absenteeism before it becomes a contagion.
Title: LABOUR ABSENTEEISM
Author(s): Michael J. Peel, Nick Wilson
Journal: International Journal of Manpower
Year: 1990
Publisher: MCB UP Ltd
There are two types of absenteeism, each of which requires a different type of approach.
Innocent absenteeism refers to employees who are absent for reasons beyond their
control; like sickness and injury. Innocent absenteeism is not culpable which means that it is
blameless. In a lab our relations context this means that it cannot be remedied or treated by
disciplinary measures.
Culpable absenteeism refers to employees who are absent without authorization for
reasons which are within their control. For instance , an employee who is on sick leave even
though he/she is not sick, and it can be proven that the employee was not sick, is guilty of
culpable absenteeism. To be culpable is to be blameworthy. In a lab our relations context this
means that progressive discipline can be applied.
For the large majority of employees, absenteeism is legitimate, innocent absenteeism
which occurs infrequently. Procedures for disciplinary action apply only to culpable absenteeism.
Many organizations take the view that through the process of individual absentee counseling and
treatment, the majority of employees will overcome their problems and return to an acceptable
level of regular attendance.
After all available information has been gathered, the administrator or supervisor should
individually meet with each employee whom has been identified as having higher than average or
questionable (or pattern) absences. This first meeting should be used to bring concerns regarding
attendance to the employee's attention. It is also an opportunity to discuss with the employee, in
some depth, the causes of his or her attendance problem and possible steps he or she can take to
remedy or control the absences. Listen carefully to the employee's responses.
1. Initial counseling(s)
2. Written counseling(s)
4. Discharge
If the absences are intermittent, meet with the employee each time he/she returns to work.
If absence is prolonged, keep in touch with the employee regularly and stay updated on the status
of his/her condition. (Indicate your willingness to assist.)
You may require the employee to provide you with regular medical assessments. This will
enable you to judge whether or not there is any likelihood of the employee providing regular
attendance in future. Regular medical assessments will also give you an idea of what steps the
employee is taking to seek medical or other assistance. Formal meetings in which verbal
warnings are given should be given as appropriate and documented. If no improvement occurs
written warning may be necessary.
If the absences persist, you should meet with the employee formally and provide him/her
with a letter of concern. If the absenteeism still continues to persist then the employee should be
given a second letter of concern during another formal meeting. This letter would be stronger
worded in that it would warn the employee that unless attendance improves, termination may be
necessary.
In between the first and second letters the employee may be given the option to reduce
his/her hours to better fit his/her personal circumstances. This option must be voluntarily
accepted by the employee and cannot be offered as an ultimatum, as a reduction in hours is a
reduction in pay and therefore can be looked upon as discipline.
2.5.4 Discharge
Only when all the previously noted needs and conditions have been met and everything has
been done to accommodate the employee can termination be considered. An Arbitrator would
consider the following in ruling on an innocent absenteeism dismissal case.
1. Has the employee done everything possible to regain their health and return to work?
2. Has the employer provided every assistance possible? (i.e. counselling, support, time off.)
3. Has the employer informed the employee of the unworkable situation resulting from their
sickness?
4. Has the employer attempted to accommodate the employee by offering a more suitable
position (if available) or a reduction of hours?
5. Has enough time elapsed to allow for every possible chance of recovery?
Presuming you have communicated attendance expectations generally, have identified the
employee as a problem, have met with him/her as part of your attendance program, made your
concerns on his specific absenteeism known and have offered counselling as appropriate, with no
improvement despite your positive efforts, disciplinary procedures may be appropriate.
The procedures for corrective/progressive discipline for culpable absenteeism are generally
the same as for other progressive discipline problems. The discipline should not be prejudicial in
any way.
1. Initial Warning(s)
2. Written Warning(s)
3. Suspension(s)
4. Dismissal
Verbal Warning
Formally meet with the employee and explain that income protection is to be used only when an
employee is legitimately ill. Advise the employee that his/her attendance record must improve
and be maintained at an improved level or further disciplinary action will result. Offer any
counseling or guidance as is appropriate. Give further verbal warnings as required. Review the
employee's income protection records at regular intervals. Where a marked improvement has
been shown, commend the employee. Where there is no improvement a written warning should
be issued.
Written Warning
Interview the employee again. Show him/her the statistics and point out that there has been no
noticeable (or sufficient) improvement. Listen to the employee to see if there is a valid reason and
offer any assistance you can. If no satisfactory explanation is given, advise the employee that
he/she will be given a written warning. Be specific in your discussion with him/her and in the
counseling memorandum as to the type of action to be taken and when it will be taken if the
record does not improve. As soon as possible after this meeting provide the employee personally
with the written warning and place a copy of his/her file. The written warning should identify any
noticeable pattern
The length of the suspension will depend again on the severity of the problem, the
credibility of the employee's explanation, the employee's general work performance and
length of service. Subsequent suspensions are optional depending on the above condition.
The main objective of the study is to find the various studies on absenteeism of man hour
To know the types of facilities and welfare activities for the employees benefit.
RESEARCH METHODOLOGY
A research design is the arrangement of conditions for collection and analysis data in a
manner that aims to combine relevance to the researcher purpose with economy in procedure.
It constitutes the blueprint for the collection, measurement and analysis of data. As such
the design includes an outline of what the researcher will do form writing the hypothesis and its
operational implication to the final analysis of data.
More explicitly, the design decisions happen to be in respect of;
The Research Design undertaken for the study is Descriptive one. A study, which
wants to portray the characteristics of a group or individuals or situation, is known as Descriptive
study. It is mostly qualitative in nature.
Primary Data
Questionnaires are prepared and personal interview was conducted. Most of the
questions are consist of multiple choices. The structured interview method was undertaken. The
interview was conducted in English as well as in Tamil. Proper care was taken to frame the
interview schedule in such a manner it should be easily understood in view of educational level
of the employees. Generally 25 questions are prepared and asked to the employees of the
Lifestyle store chennai citicenter.
Secondary Data
Secondary data was collected from Internets, various books, Journals, and Company
Records.
The Population or Universe can be Finite or infinite. The population is said to be finite if
it consist of a fixed number of elements so that it is possible to enumerate it in its totality. So In
this projects consist of finite population. nearly 630 workers working in the mill
A sampling plan is a definite design for obtaining a sample from the sampling frame. It
refers to the technique or the procedure the researcher would adopt in selecting some sampling
units from which inferences about the population is drawn. Sampling design is determined before
any data are collected.
Convenient Sampling technique was adopted. In this method the researcher select those
units of the population in the sample, which appear convenient to him or the management of the
organization where he is conducting research.
4.6 SAMPLE SIZE
Percentage method
Chi-square test
Correlation
Weighted average method
Analysis of variance (TWO-WAY ANOVA)
In this project Percentage method test was used. The percentage method is used to know
the accurate percentages of the data we took, it is easy to graph out through the percentages. The
following are the formula
No of Respondent
Percentage of Respondent = x 100
Total no. of Respondents
From the above formula, we can get percentages of the data given by the respondents.
In this project chi-square test was used. This is an analysis of technique which analyzed
the stated data in the project. It analysis the assumed data and calculated in the study. The Chi-
square test is an important test amongst the several tests of significant developed by statistical.
Chi-square, symbolically written as x2 (Pronounce as Ki-Spare), is a statistical measure used in
the context of sampling analysis for comparing a variance to a theoretical variance.
Formula
(O-E) 2
2 =
E
O = Observed frequency
E = Expected frequency
4.9.3 CORRELATION
Correlation analysis deals with the association between two or more variables. It
does not tell anything about cause and effect relationship. Correlation is classified in two
types as
Positive and
Negative correlation.
SPEARMAN Correlation method, it also can be said as Rank Correlation. It is
6 di
FORMULA r = 1- ______________
n (n-1)
Correlation value shall always lie between +1 and-1. When r =1, it shows there is perfect
positive correlation between variables. When r = 0, There is no correlation.
Weighted average can be defined as an average whose component items are multiplied by
certain values (weights) and the aggregate of the products are divided by the total of
weights.
One of the limitations of simple arithmetic mean is that it gives equal importance to all
the items of the distribution.
Certain cases relative importance of all the items in the distribution is not the same.
Where the importance of the items varies.
It is essential to allocate weight applied but may vary in different cases. Thus weightage is a
number standing for the relative importance of the items.
Anova is extremely a procedure for testing the difference among different groups of data
for homogeneity. The essence of ANOVA is that the total amount of variation in a set of data is
broken down into two types such as
ONE-WAY ANOVA
TWO-WAY ANOVA
If we take only one factor and investigate the differences amongst its various categories
having numerous possible values one-way anova can be used. When we investigate two factors at
the same time then we can use two-way anova.
4. Correction factor CF = T
N
5. Calculate Total sum of squares SST = x1 + x2 + x3.
Degrees of
SOURCE OF Sum of Squares Mean Square (MS) F-ratio
Freedom (d.f)
VARIATION
SSC V1
Between SSC MSC
Columns MSC = F1 =
Treatment K-1 MSE
Between SSR
SSR V2
Rows MSR =
Treatment R-1
MSR
F2 =
SSE MSE
Residual or SSE (K-1) (R-1)
MSE =
Error
(K-1) (R-1)
If the calculated value (C.V) of F1 < tabulated value (T.V) of F1 then H0 is ACCEPTED.
If the calculated value (C.V) of F1 > tabulated value (T.V) of F1 then H0 is REJECTED.
1 18-25 48 43.63
2 26-35 32 29.09
3 36-45 21
4 Above 45 09 12
Inference:
The above table infers that, 08 % belongs to the age group of 18-25 years, 36 % belongs
to the age group of 26-35 years, 44 % belongs to the age group of 36-45 years and 12 % belongs
to the age group of above 45 year
CHART-5.1.1
TABLE 5.1.2
RESPONDENTS BASED ON THEIR EDUCATION
1 SSLC 10 20
2 HSC 22 44
3 ITI 18 36
4 Others 00 00
Total 50 100
Source: primary data
Inference:
CHART-5.1.2
EDUCATION
50
40
30
20
Pe r c e n t
10
0
sslc hsc iti
EDUCA TION
TABLE 5.1.3
RESPONDENTS BASED ON THEIR EXPERIENCE
1 Below2years 11 22
2 3-5 years 07 14
3 Above 5 years 32 64
Total 50 100
Source: primary data
Inference:
The above table infers that
22 % to below 2 years; 14 % belongs to 3-5years, 64 %belongs to above 5 years
CHART-5.1.3
EXPERIENCE
70
60
50
40
30
20
Pe r c e n t
10
0
below 2years 3-5years above 5 years
EXPERIENCE
TABLE 5.1.4
1 20-22 10 20
2 23 -25 15 30
3 25-28 22 44
4 29-31 03 06
Total 50 100
Source: primary data
Inference:
The above table infers that
20 % belongs to 20-22 days, 30 % belongs to 23-25 days, 44 % belongs to 25- 28days, and
06 % belong to above 29-31 days.
CHART-5.1.4
40
30
20
Pe rc e n t
10
0
20-22 23-25 25-28 29-31
NUMBER OF WORKING DA Y S
TABLE 5.1.5
1 0 10 20
2 1 -5 23 46
3 6-10 04 08
4 10-15 10 20
5 16-20 03 06
Total 50 100
Source: primary data
Inference:
The above table infers that
20 %belongs to 0 days, 46 % belongs to 1-5days, 08 %belongs to 6-10 days, 20 %belongs to
10-15 days, and 06 %belongs to 16-20 days.
CHART-5.1.5
LEAVE IN MONTH
50
40
30
20
Pe rc e n t
10
0
0 1-5 6-10 10-15 16-20
LEA V E IN MONTH
TABLE 5.1.6
RESPONDENTS BASED ON THEIR NUMBER OF WORKING YEARS IN THE
COMPANY
1 <5YEARS 16 32
2 <10 years 30 60
3 >10 years 04 08
Total 50 100
Source: primary data
Inference:
The above table infers that
32 % belongs to <5 years, 60 % belongs to <10years and
08 %belongs to >10 years.
CHART-5.1.6
60
50
40
30
20
P e rc e n t
10
0
<5 years <10 years >10 years
TABLE 5.1.7
1 Highly satisfied 04 08
2 Satisfied 03 06
3 Neutral 13 26
4 Dissatisfied 25 50
5 Highly Dissatisfied 05 10
Total 50 100
Source: primary data
Inference:
The above table infers that
08 % belongs to highly satisfied, 06 % belongs to satisfied
26 %belongs to neutral, 50 % belongs to dissatisfied and10 % belongs to highly
dissatisfied.
CHART-5.1.7
WORK LOAD
60
50
40
30
20
Pe rc e n t
10
0
highly satisfied neutral highlydissatisfied
satisfied dissatisfied
WORK LOA D
TABLE 5.1.8
1 Highly satisfied 10 20
2 Satisfied 12 24
3 Neutral 05 10
4 Dissatisfied 13 26
5 Highly Dissatisfied 10 20
Total 50 100
Source: primary data
Inference:
The above table infers that,
20 %belongs to highly satisfied, 24 % belongs to satisfied, 10 % belongs to neutral,
26 %belongs to dissatisfied and 20 % belongs to highly dissatisfied.
CHART-5.1.8
WORKING HOURS
30
20
10
Pe r c e n t
0
highly satisfied neutral highlydissatisfied
satisfied dissatisfied
WORKING HOURS
TABLE 5.1.9
RESPONDENTS BASED ON THEIR MANAGEMENT POLICY
1 Highly satisfied 20 40
2 Satisfied 10 20
3 Neutral 05 10
4 Dissatisfied 10 20
5 Highly Dissatisfied 05 10
Total 50 100
Source: primary data
Inference:
The above table infers that
40 % belongs to highly satisfied, 20 %belongs to satisfied 10 % belongs to neutral, 20 %
belongs to dissatisfied and 10 % belongs to highly dissatisfied.
CHART-5.1.9
MANAGEMENT POLICY
50
40
30
20
Pe r c e n t
10
0
highly satisfied neutral highlydissatisfied
satisfied dissatisfied
MA NA GEMENT POLICY
TABLE 5.1.10
1 Highly satisfied 28 56
2 Satisfied 10 20
3 Neutral 04 08
4 Dissatisfied 05 10
5 Highly Dissatisfied 03 06
Total 50 100
Source: primary data
Inference:
The above table infers that
46 % belongs to highly satisfied, 20 %belongs to satisfied, 08 %belongs to neutral, 10 %
belongs to dissatisfied and 06 %belongs to highly dissatisfied.
CHART-5.1.10
WORKING ENVIRONMENT
60
50
40
30
20
Pe rc e n t
10
0
highly satisfied neutral highlydissatisfied
satisfied dissatisfied
TABLE 5.1.11
1 Highly satisfied 02 04
2 Satisfied 05 10
3 Neutral 10 20
4 Dissatisfied 20 40
5 Highly Dissatisfied 13 26
Total 50 100
Source: primary data
Inference:
The above table infers that
04 % belongs to highly satisfied, 10 %belongs to satisfied, 20 % belongs to neutral,
40 %belongs to dissatisfied and 26 % belongs to highly dissatisfied.
CHART5.1.11
40
30
20
P e rce n t
10
0
highly satisf ied neutral highlydissatisf ied
satisf ied dissatisf ied
TABLE 5.1.12
1 Yes 39 78
2 No 11 22
Total 50 100
Source: primary data
Inference:
The above table infers that
78 %says yes, 22 %says no.
CHART-5.1.12
leave affecting their company output
100
80
60
40
20
Percent
0
yes no
TABLE 5.1.13
1 Good 35 70
2 Fair 10 20
3 Poor 05 10
Total 50 100
Source: primary data
Inference:
The above table infers that
70 % belongs to Good, 2 0%belongs to Fair and 10 % belongs to Poor
CHART-5.1.13
EMPLOYEES SKILL
80
60
40
20
Percent
0
good fair poor
EMPLOYEES SKILL
TABLE 5.1.14
1 Sufficient 20 40
2 In sufficient 10 20
Neutral
3 05 10
Moderately
4 Insufficient 15 30
Total 50 100
Source: primary data
Inference:
The above table infers that
40 % belongs to Sufficient, 20 % belongs to Insufficient, 10 %belongs to Neutral and 30%
belongs to moderately insufficient.
CHART-5.1.14
SALARY PAID
50
40
30
20
Pe r c e n t
10
0
sufficient insufficient neutral moderately sufficien
SA LA RY PA ID
TABLE 5.1.15
1 Highly satisfied 03 06
2 Satisfied 04 08
3 Neutral 10 20
4 Dissatisfied 27 54
5 Highly Dissatisfied 06 12
Total 50 100
Source: primary data
Inference:
The above table infers that 06 % belongs to highly satisfied, 08 %belongs to
satisfied, 20 % belongs to neutral, 54 %belongs to dissatisfied and 12 % belongs to highly
dissatisfied.
CHART-5.1.15
COMPENSATION PROVIDED
60
50
40
30
20
P e rce n t
10
0
highly satisf ied neutral highlydissatisf ied
satisf ied dissatisf ied
COMPENSATION PROVIDED
TABLE 5.1.16
1 Highly satisfied 03 06
2 Satisfied 04 08
3 Neutral 10 20
4 Dissatisfied 27 54
5 Highly 06 12
Dissatisfied
50
Total 100
Source: primary data
Inference:
The above table infers that
06 %belongs to highly satisfied, 08 % belongs to satisfied, 20 % belongs to neutral,
54 % belongs to dissatisfied and12 % belongs to highly dissatisfied.
CHART-5.1.16
TABLE 5.1.17
1 Highly satisfied 07 14
2 Satisfied 23 46
3 Neutral 12 24
4 Dissatisfied 06 12
5 Highly Dissatisfied 02 04
Total 50 100
Source: primary data
Inference:
The above table infers that
14 %belongs to highly satisfied, 46% belongs to satisfied, 24% belongs to neutral
l2 %belongs to dissatisfied and 4 % belongs to highly dissatisfied.
CHART-5.1.17
40
30
20
P e rce n t
10
0
highly satisf ied neutral highlydissatisf ied
satisf ied dissatisf ied
TABLE 5.1.18
1 Highly satisfied 05 10
2 Satisfied 04 08
3 Neutral 31 62
4 Dissatisfied 06 12
5 Highly Dissatisfied 04 08
Total 50 100
Source: primary data
Inference:
The above table infers that 10 % belongs to highly satisfied, 08% belongs to satisfied,
62%belongs to neutral, 12 % belong to dissatisfied and 08 % belongs to highly dissatisfied.
CHART-5.1.18
60
50
40
30
20
P e rce n t
10
0
highly satisf ied neutral highlydissatisf ied
satisf ied dissatisf ied
TABLE 5.1.19
3 Asking Permission 07 14
4 No Leave 0 0
Total 50 100
Source: primary data
Inference:
The above table infers that
78 % belongs to giving a leave letter; 08 % belongs to not giving leave letter
14 % belongs to asking permission and 0 % belongs to no leave
CHART 5.1.19
80
60
40
Pe r c e n t
20
0
giving a leave lette not giving leave let askingpermission
TABLE 5.1.20
1 Personal Problem 15 30
2 Health Problem 20 40
3 Finance Problem 07 14
4 Working Environment 04 08
5 Others 04 08
Total 50 100
Source: primary data
Inference:
The above table infers that 30% belongs to Personnel problem, 40% belongs to Health
problem, 14 % belongs to Finance problem, 08 % belongs to working environment and 08 %
belongs to others
CHART-5.1.20
40
30
20
Pe rc e n t
10
0
personnel problem finance problem others
health problem working environment
TABLE 5.1.21
1 In Some cases 23 46
2 Often 05 10
3 Rare 12 24
4 Not at All 10 20
Total 50 100
Source: primary data
Inference:
The above table infers that, 46 %belongs to in some cases, 10% belongs to often,
24 % belongs to rare and, 20 %belongs to not at all
CHART-5.1.21
.
30
40 TABLE 5.1.22
20
RESPONDENTS
50 BASED ON THEIR INFECTIOUS DISEASE
10
S.No Infectious
0
diseases No. of Respondents Percentage
2 No 39 78
Total 50 100
Source: primary data
N
R
C
E
T
P
Inference:
The above table infers that
22 % says yes, 78 % says no.
80
60
40
20
Pe rce nt
0
yes no
1 Yes 04 08
2 No 46 92
Total 50 100
Source: primary data
Inference:
The above table infers that
08 % says yes, 92 % says no.
CHART 5.1.23
80
60
40
20
Perc ent
0
yes no
1 More 29 58
2 Less 05 10
3 Tolerable 16 32
Total 50 100
Source: primary data
Inference:
The above table infers that
58 % belongs to more, 10 % belongs to less and 32 % belongs tolerable.
CHART-5.1.24
60
50
40
30
20
Percent
10
0
more less tolerable
1 Incentives 29 58
2 Bonus 0 0
3 Allowance 21 42
Total 50 100
Source: primary data
Inference:
The above table infers that
58% belongs to incentives, 0 % belongs to bonus and 42 % belongs to allowance.
CHART-5.1.25
MOTIVATION TECHINIQUE
60
50
40
30
20
Perc ent
10
0
incentives allowances
1 In Some cases 31 62
2 Often 04 08
3 Not at All 15 30
Total 50 100
Source: primary data
Inference:
The above table infers that
62 % belongs to in some cases, 08 % belongs to often and
30 % belongs to not at all.
CHART-5.1.26
PERSONAL PROBLEM
70
60
50
40
30
20
Percent
10
0
in some cases often not at all
PERSONAL PROBLEM
TABLE 5.1.27
RESPONDENTS BASED ON THEIR COUNSELING PROVIDED BY THE COMPANY
1 Yes 31 62
2 No 19 38
Total 50 100
Source: primary data
Inference:
The above table infers that
62% says yes, 38 % says no.
CHART-5.1.27
60
50
40
30
20
Pe rce n t
10
0
yes no
TABLE 5.1.28
RESPONDENTS BASED ON THEIR PREFERENCE OF SHIFTS TO REDUCE
ABSENTEEISM
1 General Shift 22 44
2 Weekly Shift 21 42
3 Monthly Shift 07 14
Total 50 100
Source: primary data
Inference:
The above table infers that
44 % prefers general shift, 42 % prefers weekly shift and 14 % prefers monthly shift
CHART-5.1.28
40
30
20
Pe rce n t
10
0
general shif t w eekly shif t monthlyshif t
TABLE 5.1.29
RESPONDENTS BASED ON THEIR FREEDOM TO CHANGE THE SHIFTS
S.No Freedom to change No. of Respondents Percentage
the shift
1 Yes 13 26
2 No 11 22
3 Rare 26 52
Total 50 100
Source: primary data
Inference:
The above table infers that 26 % belongs to yes, 22% belongs to no and 52 %belongs to rare
CHART-5.1.29
FREEDOM TO CHANGE
60
50
40
30
20
Pe r c e n t
10
0
yes no rare
TABLE 5.1.30
1 Yes 25 50
2 No 25 50
Total 50 100
Source: primary data
Inference:
CHART-5.1.30
50
40
30
20
10
Percent
0
yes no
TABLE 5.1.31
2 Transport Facilities 30 60
3 Others 09 18
Total 50 100
Source: primary data
Inference:
The above table infers that
22 %belongs to medical facilities, 60 %t belongs to transport facilities and
18 % belongs to others.
CHART-5.1.31
TYPE OF FACILITES
70
60
50
40
30
20
Pe rce n t
10
0
medicalf acilites transport f acilites others
TYPE OF FACILITES
There is no significant difference in the variable among the employees about their
working hours.
TABLE 5.2.1
1 Highly satisfied 10
2 Satisfied 12
3 Neutral 05
4 Dissatisfied 13
5 Highly Dissatisfied 10
Total 50
Source: primary data
FORMULA
(O-E) 2
2 =
E
O = Observed frequency
E = Expected frequency
COMPUTATION OF CHI-SQUARE ( 2 )
TABLE No: 5.2.2
S.No O E (O-E) (O-E)2 (O-E)2 /E
1 10 10 0 0 0
2 12 10 2 4 0.4
3 05 10 -5 25 2.5
4 13 10 3 9 0.9
5 10 10 0 0 0
TOTAL 3.8
Source: Primary Data
INFERENCE
Thus Chi-Square test infers that there is no significant difference in the variable
among the employees about their working hours.
TABLE 5.3.1
S.no Factors X Y
1 Yes 11 39
2 No 39 11
Total 50 50
Source: Primary Data
RANKS
TABLE 5.3.2
1-6 di
Formula r = 1- ,By substituting the data to the formula, we get r = -1
N (n-1)
INFERENCE
The value obtained is in negative, where it infers that a change in one variable has an
opposite change in another variable. From the correlation analysis it is inferred that, if the
employees get affected by Infectious diseases then the company output will be get decreased.
TABLE 5.4.1
Absent due to
Transportation In some
S.no Often Rare Not at all Total
cases
Salary paid
1 Sufficient 7 1 8 4 20
2 In-Sufficient 6 1 1
2 10
3 Neutral 3 2 0
0 5
4 Moderately Sufficient 7 1 3
4 15
Total 23 5 12
10 50
Source: Primary Data
STEPS
Treatment
between Salary 43.25 3 14.41
paid
Treatment 1.637
between
31.25 3
Absent due to
10.41
Transportation
Residual or
79.25 9 8.80
Error 1.182
INFERENCE
WORKING 10 12 05 13 10
HOURS
MANAGEMENT
POLICY 20 10 05 10 05
WORKING
ENVIRONMENT 28 10 04 05 03
RELATION
WITH 02 05 10 20 13
SUPERVISOR
Source: Primary Data
Table 5.5.2
POINT 5 4 3 2 1
WEIGHTAGE
INFERENCE
The above table infers that the company gives more weight age first to the working
environment, second to the management policy, third to the working hours, and finally to the
relationship with supervisors. This shows that the employees are very much satisfied with their
working environment.
CONCLUSION
The study is carried out to determine the level of employees absenteeism in LIFESTYLE
PVT LTD.
APPENDICES
QUESTIONNAIRE
Personal Details:
1. I) Name :
II) Gender : Male Female
III) Address :
IV) Department :
V) Martial Status :
VI) Annual Income :
VII) Age:
a) 18 25 b) 26 35 c) 36 45 d) above 45
VIII) Education:
a) SSLC b) HSC c) UG degree d) PG degree e) Others, please
Specify______
IX) Experience
a) Below 2 years b) 3 - 5 years c) above 5 years
Other Details:
WORKLOAD
WORKING
HOURS
MANAGEMENT
POLICY
WORKING
ENVIRONMENT
RELATIONSHIP
WITH
SUPERVISORS
11. How do you feel about your facilities provided by the company?
a) Highly Satisfied b) Satisfied c) Neutral d) Dissatisfied
e) Highly dissatisfied
12. Flexibility and Independence allowed?
a) Highly Satisfied b) Satisfied c) Neutral d) Dissatisfied
e) Highly dissatisfied
18. Do you tell insufficient rest pause is one of the reasons for absent?
a) More b) Less c) Tolerable
19. What type of motivation techniques adopted for employees regular to the work?
a) Incentives b) Bonus c) Allowances
23. Do you have freedom to change your shift for your convenience?
a) Yes b) No c) Rare
25. What type facilities do you except from the management to reduce absenteeism?
a) Medical facilities b) Transport facilities c) Others, please
specify____
26. Any suggestion to reduce absenteeism_____________________________
BIBILIOGRAPHY
BOOKS:
Kothari, C.R., Research Methodology - Methods & Techniques, New Age international
Gupta, S.P., Statistical Methods, Sultan Chand & Sons Publishers, New Delhi, Thirty
Prasath L.M.,Human resources management , Sultan Chand & Sons Publishers, , New
Aswathappa.k, Human Resource and Personnel Management, Tata Mc Graw Hill, New
Delhi, 1999.
WEBSITES:
www.google.com
www.wikepidia.com
www.absenteeism.com