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Courtney B Holt

408 West Railroad Street, Pembroke, NC, 28372 | 336-937-5339 | holtcourtney95@yahoo.com

Education

University of North Carolina at Pembroke Pembroke, NC Bachelors of Science in


Social Work Expected Graduation: May 2017
Honors list, Spring 2016, Fall 2016

Experience

Offender Resource Center Lumberton, NC


Intern January 2017 present
Advocate for clients that are probation by focusing on clients strengths
Responsibilities include conducting intake interview, client assessments, individual and group counseling,
case note taking and clinical documentation.
Facilitate/co-facilitate mandated Cognitive Behavior Intervention classrooms with clients on probation
Organize client information and file data accordingly
Maintain client confidentiality

Outback Steakhouse Lumberton, NC


Take-away server September 2016 Present
Communicates effectively and positively through telecommunication with customers
Use knowledge of Outback menu and included ingredients to help customers find the meal that matches
customers request
Securely handle financial transactions
Works effectively with other coworkers to perform necessary job duties
Train new hires in proper Take-Away Service
Maintain health sanitation protocol and food safety by state requirement
Adapt to a fast-paced environment

Chick-Fil-A Lumberton, NC
Front Counter/Drive-thru Cashier May 2015 August 2015
Handled financial transactions
Cleaned, stocked and reorganized the dining, drive-thru, and kitchen area of the restaurant
Exemplified Second Mile Service to guest by going above guest expectations
Exemplify problem-solving skills when guest were unsatisfied

Skills

Computer
Proficient in MS Windows 10, Word, Excel, PowerPoint
Proficient in social media applications (i.e. Twitter, Facebook, Instagram, LinkedIn)
Creative use of Prezi presentations
Budgeting
SBIRT Training Certification

Leadership
I AM BOSS Organization, Former Secretary
Member of Campus Associations of Social Workers
Care Resource Center (40+ volunteer hours)
Womens, Children and Mens Homeless shelter volunteer (Eden, North Carolina)
Community Food Recovery Volunteer
Former youth mentor at Red Springs Elementary School and Pembroke Middle School
Certification of Cultural Competence
Volunteer worker at the Annual Social Work Symposium, March 2016

Communication
Exemplifies great oral communication through public speaking
Facilitated a persuasive speech presentation in Business Communications course
Guest youth speaker at First Christian Church in Reidsville, North Carolina
Mothers Day speech presenter at a Womens conference in Reidsville, North Carolina

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