C GE Consumer Service Training

TECHNICAL SERVICE GUIDE

“WSL” Model
Washers

MODEL SERIES:
WSLS1100
WSLP1100
WSLM1100

PUB # 31-9044 03/00

 !
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.

CAUTION
To avoid personal injury, disconnect power before servicing this
product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.

RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they must
be returned to their original position and properly fastened.

GE Consumer Service Training

Technical Service Guide
Copyright © 2000
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from the General Electric Company.
Table of Contents

Washer Nomenclature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Control Settings and Options .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Timetable of Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Water System and Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

PCB Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Pressure Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Unbalance Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Water Valve . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Detergent Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Pump Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Washer Motor . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Transmission . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Brake Control Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Capacitor. . .. . . . . . . .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Damper Assembly . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Self-Diagnostic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Water Level and Power Test . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Schematics and Strip Circuits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Illustrated Parts Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Special Tools and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

–1–
 Washer Nomenclature

Model Number

W S L S 1 1 0 0 A 0 W W

Product Exterior Color

W = Washer WW = White on White
Model Engineering Revision
S = Space Maker 0 = None
Basket Size Model Year
L = Large A = 2000
Product Type Voltage
S = Stationary 0 = US Voltage (120 Volts)
P = Portable Number of Cycles
M = Metal Lid 10 = 10 Cycles
Number of Speeds
1 = 1 Speed
Nomenclature

Serial Number

The first two numbers of the serial number

identify the month and year of manufacture.
Example: AZ123456S = January, 2000

A - JAN 2005 - H
D - FEB 2004 - G
F - MAR 2003 - F The letter designating
G - APR 2002 - D the year repeats every
H - MAY 2001 - A
12 years.
L - JUN 2000 - Z
M - JUL 1999 - V
R - AUG 1998 - T Example:
S - SEP 1997 - S T - 1974
T - OCT 1996 - R T - 1986
V - NOV 1995 - M T - 1998
Z - DEC 1994 - L

Note: The technical sheet is located under the

control panel.

GEA00325

–2–
 Installation Highlights
Location
• Washer must be installed on firm flooring.
Concrete flooring is best, but wood base is
sufficient providing floor support meets FHA 60 sq. in.
(387.1 sq. cm)
standards.
• Washer should not be installed on rugs or
exposed to the weather.
• Install or store washer where it will not be
exposed to temperatures below freezing.
• Minimum clearances between washer and
adjacent walls or other surfaces are: 60 sq. in.
(387.1 sq. cm)
0” either side, 2” front, 3” rear.
• Minimum vertical space from floor to over-
head shelves, cabinets, ceilings, etc., is 96”. Closet door GEA00046
• Closet doors must be louvered or otherwise
ventilated and have at least 60 square Note: The clearances stated are minimums.
inches open area for washer only, or if the Consideration must be given to providing
closet contains both a washer and dryer, adequate clearances for installation and
doors must contain at least 120 square servicing.
inches of open area equally distributed.

Cable Tie

Cable Tie
Cable Tie

Laundry Tub Stand Pipe

Plumbing GEA00044
GEA00045

• Water pressure must be 10 psi minimum to 150 psi maximum dynamic pressure measured at
faucet.
• Water temperature on household water heater should be set to deliver water at 120° to 150°F
(50° to 66°C) in the washer when HOT wash is selected.
• Shut-off valves should be supplied for both hot and cold water lines.
• Drain water into a standpipe or laundry tub. The discharge height must not be less than 30” nor
more than 8’ above the base of the washer. The standpipe must be 1-1/2” minimum inside diam-
eter and must be open to the atmosphere.

Electrical Wiring
• National Electrical Codes or prevailing local
codes and ordinances must be followed.
• 120V, 60Hz must be supplied and connected Electrical Rating
Voltage AC ............................................................ 120
to an individual, properly grounded branch Hertz ....................................................................... 60
circuit, protected by a 15- or 20-amp circuit Total connected load amperage .......................... 10.0
breaker or time delay fuse. For use on adequately wired 120-volt, 15-amp circuit having
2-wire service with a separate ground wire. This appliance
• Wiring must be 2-wire with ground. must be grounded for safe operation.

–3–
Leveling the Washer

Excessive vibration will occur if the washer is

not leveled. This will also trip the unbalance
switch and stop the washer. Check to
ensure the washer is level. With the door
open, the spin basket should be centered in
the opening as shown in the “leveled” view.
If the spin basket is not in the center or
“unleveled” as shown at far right, level the
washer as follows:
Leveled Unleveled
Note: Be careful not to kick or step on the GEA00137
leveling locks.

• Pull out the leveling locks located at the

bottom front of the left and right sides of
the washer. This releases the spring
loaded leveling feet.
• The washer will attempt to automatically
level itself.
• Check level at body panel line and adjust
as necessary.
• Push leveling locks back in.
• Manually level the rear feet (side to side).

GEA00042
Precautions

This automatic washing machine is very

complicated in structure. The user may call
for service even though the machine has no
problem. The following precautions are GEA00043
summarized to aid in proper troubleshooting
and current best practices for repair:

1. Do not permit the user to repair or

replace any part of the appliance or
perform any servicing unless specifically
recommended in the owner’s manual.
2. Disconnect the power cord from the
machine before repairing the machine.
3. Inspect power cord for damage.
4. Check the electrical power outlet for
proper rating.
5. Check the level by noting if the spin
basket is centered in the door opening.
6. When reassembling plastic, turn the
screw to the left to seat in existing thread
before turning screw to the right. This
prevents stripping of threads.

–4–
Special Washer Features
Before starting the washer:

1. Load the laundry in the washer.

2. Add the detergent and fabric softener to the dispenser drawer.
3. Add bleach (if needed) to the bleach dispenser.

Detergent and Fabric Softener Dispenser Drawer

The detergent and fabric softener dispensers will automatically release their con-
Maximum
tents at the proper time during the cycle.
Fill Tower
To use the Detergent Dispenser:
Add measured detergent to the dispenser. Make sure detergent is spread evenly
and is level.
GEA00172
To use the Fabric Softener Dispenser:
Use only liquid fabric softener. Pour into dispenser, using amount recommended on
the package.
* Do not fill any higher than the top of the maximum fill tower.
* Never pour fabric softener directly onto clothes; it may stain them.

Cleaning the Detergent and Fabric Softener Dispenser Drawer:

1. Remove the drawer by opening it fully, then lifting the front of the door.
Pull out.
2. Rinse the drawer with water. If necessary, use a soft cloth to wipe off
any debris. Lift fabric softener cap off and clean thoroughly. Make sure
cap is fully seated during installation by pressing down firmly.
3. Line up the left side of the drawer with the washer opening and push the
GEA00173
dispenser drawer straight in.

Lint Filters
Clean the lint filters inside the walls of the wash basket
once a week for best filtering results.
To remove:
Press the tab at the top of the filter and pull out.
To clean:
Open the filter. Clean the filter with a toothbrush.

GEA00174 GEA00175

Liquid Bleach Dispenser

The dispenser dilutes liquid chlorine bleach before it reaches your wash load.
WARNING: Do not mix chlorine bleach with ammonia or acids such as vinegar
and/or rust remover. Mixing can produce a toxic gas which may cause death.
Note: Never pour undiluted liquid chlorine bleach directly onto clothes or into the
wash basket. Do not pour powdered bleach directly into dispenser. Make sure
washer is properly leveled, or bleach may spill through washer and onto the floor.

Hints on Bleaching
GEA00176
1. Check clothing care labels for special instructions.
2. Measure liquid bleach carefully, following instructions on the bottle.
3. Before starting the washer, pour measured amount of bleach directly
into bleach dispenser. Avoid splashing or overfilling dispenser. If you
prefer to use powdered bleach, add it into the wash basket with your
detergent.

–5–
 Control Settings and Options

The washer is designed to operate with hot and cold water. The user can tell by a glance at the LEDs
what is going on in the washer. Improved operation of this unit has been simplified by using MICRON
(tactile) type touch buttons. This load sensing unit utilizes a fuzzy logic electronics package to automati-
cally set the water level.

CLOTHES CARE CYCLE SELECTION

TIME
PRESOAK EXTRA LARGE COLORS HOT/COLD REMAINING
NORMAL LARGE WHITES WARM/WARM
WASH
RINSE ONLY MEDIUM DELICATES WARM/COLD
MIN
SPIN ONLY SMALL QUICK WASH COLD/COLD
LOAD SENSING

WASH START POWER

ON/OFF
OPTIONS LOAD TEMP PAUSE
WASH
SIZE WASH/RINSE
CYCLE

GEA00041

Automatic One-Touch Washing

The Load Sensing feature automatically senses the size of your load, fills with the appropriate amount
of water, and calculates the amount of wash time required to complete the cycle.

To choose the automatic Load Sensing feature, press POWER ON. The following indicators will light up
automatically: NORMAL WASH, LOAD SENSING, and COLD/COLD. Then simply press START/PAUSE.

To Choose Your Own Cycle Selections

1. POWER ON/OFF

Press the POWER button to turn the control panel ON.

2. WASH OPTIONS

Choose the wash option to be included in the cycle. Press the WASH OPTIONS button until the
indicator by the desired option to be included is lit. No more than one option can be selected.

• PRESOAK - This option can be added to the WASH CYCLE selected. It should be used for heavily
soiled clothes that need to be soaked before washing. PRESOAK light goes out and NORMAL
WASH light is illuminated when presoak cycle is complete.
• NORMAL WASH - This option is automatically selected when POWER ON is pressed.
• RINSE ONLY - This option may be used to add up to 4 additional rinse cycles to the WASH CYCLE
chosen.
• SPIN ONLY - This option is recommended for washable woolens and sweaters. It will extend the
spin without stretching the knit.

–6–
3. LOAD SIZE

The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes
no higher than the top row of holes in the washer basket.

4. WASH CYCLE

These wash cycles control the length of the washing process (refer to Timetable of Function). The
following chart will help match the WASH CYCLE setting to specific laundry needs. When a cycle is
selected, the automatic temperature that the machine defaults to can be changed to whatever tem-
perature desired.

Wash Cycle Description Default Wash/Rinse Temperatures

COLORS For easy care and wrinkle-resistant items. WARM/COLD

WHITES For heavy to lightly soiled cotton, household HOT/COLD
linens, towels, work, and play clothes.
DELICATES* For lingerie and delicate fabrics with light to COLD/COLD
normal soils.
QUICK WASH For one or two lightly soiled items that are WARM/COLD
needed quickly.
*In DELICATES cycle the activator action is not continuous. Activator is active for 2 min. then off for 3
min. for entire wash cycle.
Note: WARM/WARM is a manual setting only.

5. TEMP WASH/RINSE

Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care
label or instructions when laundering.

Note: For portable models using a one-faucet connection, the water flow mix and water temperature
are adjusted at the faucet.

6. START/PAUSE

Press the START/PAUSE button to start the wash cycle.

7. TIME REMAINING

The TIME REMAINING window displays the time remaining in the wash and rinse cycles. When the
time remaining is greater than 99 minutes, 2H (two hours) will be displayed in the window. It also
displays Error Codes for troubleshooting.

Note: When the cycle is complete, the control panel will turn OFF automatically.

–7–
 Timetable of Function

WASH RINSE4. ALL TIME

LOAD
DIVISION PRESOAK 1.
INT INT ADL R FINAL DISPLAY TIME
SIZE FILL3. ACTIVATE DRAIN SPIN STOP FILL3. ACTIVATE DRAIN STOP MIN SEC
ACTIVATE SOAK SPIN SPIN SPIN2. SPIN
X 5’ 5’ 15’ 18’ 2’10" 3’ 2’ 1’ 5’ 4’ 2’10" 3’ 2’ 6’ 1’ 52 20 53 MIN

LOAD L 4’30" 5’ 15’ 15’ 2’ 3’ 2’ 1’ 4’30" 4’ 2’ 3’ 2’ 6’ 1’ 48 0 48 MIN

SENSING M 4’ 5’ 15’ 12’ 1’50" 3’ 2’ 1’ 4’ 4’ 1’50" 3’ 2’ 6’ 1’ 43 40 44 MIN

S 3’30" 5’ 15’ 10’ 1’40" 3’ 2’ 1’ 3’30" 4’ 1’40" 3’ 2’ 6’ 1’ 40 20 41 MIN

X 5’ 5’ 15’ 15’ 2’10" 3’ 2’ 1’ 5’ 3’ 2’10" 3’ 2’ 4’ 1’ 46 20 47 MIN

L 4’30" 5’ 15’ 15’ 2’ 3’ 2’ 1’ 4’30" 3’ 2’ 3’ 2’ 4’ 1’ 45 0 45 MIN

COLORS
M 4’ 5’ 15’ 15’ 1’50" 3’ 2’ 1’ 4’ 3’ 1’50" 3’ 2’ 4’ 1’ 43 40 44 MIN

S 3’30" 5’ 15’ 15’ 1’40" 3’ 2’ 1’ 3’30" 3’ 1’40" 3’ 2’ 4’ 1’ 42 20 43 MIN

X 5’ 5’ 15’ 18’ 2’10" 3’ 2’ 1’ 5’ 4’ 2’10" 3’ 2’ 6’ 1’ 52 20 53 MIN

L 4’30" 5’ 15’ 18’ 2’ 3’ 2’ 1’ 4’30" 4’ 2’ 3’ 2’ 6’ 1’ 51 0 51 MIN

WHITES
M 4’ 5’ 15’ 18’ 1’50" 3’ 2’ 1’ 4’ 4’ 1’50" 3’ 2’ 6’ 1’ 49 40 50 MIN

S 3’30" 5’ 15’ 18’ 1’40" 3’ 2’ 1’ 3’30" 4’ 1’40" 3’ 2’ 6’ 1’ 48 20 49 MIN

X 5’ 5’ 15’ 12’ 2’10" 3’ 30" 1’ 5’ 2’ 2’10" 3’ 30" 3’ 1’ 39 50 40 MIN

L 4’30" 5’ 15’ 12’ 2’ 3’ 30" 1’ 4’30" 2’ 2’ 3’ 30" 3’ 1’ 38 30 39 MIN

DELICATES
M 4’ 5’ 15’ 12’ 1’50" 3’ 30" 1’ 4’ 2’ 1’50" 3’ 30" 3’ 1’ 37 10 38 MIN

X 5’ 5’ 15’ 8’ 2’10" 3’ 2’ 1’ 5’ 3’ 2’10" 3’ 2’ 3’ 1’ 38 20 39 MIN

QUICK L 4’30" 5’ 15’ 8’ 2’ 3’ 2’ 1’ 4’30" 3’ 2’ 3’ 2’ 3’ 1’ 37 0 37 MIN

WASH M 4’ 5’ 15’ 8’ 1’50" 3’ 2’ 1’ 4’ 3’ 1’50" 3’ 2’ 3’ 1’ 35 40 36 MIN

S 3’30" 5’ 15’ 8’ 1’40" 3’ 2’ 1’ 3’30" 3’ 1’40" 3’ 2’ 3’ 1’ 34 20 35 MIN

1. Twenty minute PRESOAK function occurs only when selected. This time has not been added to the ALL TIME column.
2. When one or more additional rinse cycles are selected, this shorter ADDITIONAL RINSE SPIN time is used for all rinse
cycles except the final rinse cycle. The final rinse cycle uses the FINAL SPIN time. The time from this ADDITIONAL RINSE
SPIN column has not been added to the ALL TIME column.
3. The actual fill time is a function of water flow rate and may be more or less than the time specified. If more time is needed
the countdown will pause. If less time is needed, the control deletes the remaining fill time.
4. The rinse water valve flushes fabric softener from dispenser for 30 seconds at the beginning of the last rinse cycle only.

–8–
 Water System and Filtering

Weight Recognition Function (Load Sensing)

• The weight recognition function measures the washing load before water is supplied. It does not
function in DELICATES or manual function operations (WASH OPTIONS).
• The weight recognition function is canceled when water level key is pressed prior to the completion
of weight recognition function.
• If the current water level is above the lowest level at the beginning of weight sensing, it is automati-
cally set as a high level.
• If you change wash cycle after sensing weight, the high water level is automatically selected regard-
less of the water level decided by the sensing of weight.

Water Supply Function

• Relations between water level, frequency, and water supply capacity are as follows:
Water Level Frequency Chart
Water Supplied Frequency
(gal.) (in.) (KHz)

RESET 0 0 25.20

SMALL 11.4 6.7 23.54

MEDIUM 14.6 8.2 23.12

LARGE 18.0 10.3 22.60

EXTRA LARGE 22.5 13.2 22.35

• If the water level does not reach the selected level within 60 minutes after starting water supply, the
Water Supply Error (7E) is displayed.
Filtering
Supplementary water supply is performed during
Activator
every washing or rinsing operation. The steps are
as follows:
• Supply water to the water level selected.
• Perform the ACTIVATE operation for
1.5 minutes. 12 mm
Screw
• Sense the present water level after stopping
motor. 36 mm
• Compare the present water level to the water Nut
level selected.
• If present water level is less than the water
level selected, supply water to the water level
selected. If present water level is greater than
the water level selected, continue the washing GEA00177

or rinsing operation.
Filtering action takes place when the impeller
• Total time of supplementary water supplying is
blades, on the underside of the activator,
not over 30 seconds.
pump the water up the side of the tub and
through the 2 lint filters on the basket.

–9–
 Removal and Replacement
Cover-screw
Screw
Remove PCB Assembly

1. Open lid and insert small screwdriver blade

into notch in each of 2 screw covers. Push
blade in and pull handle down to remove SUM
DEA INIS

FRI
CAL A
GUA TRO
NIV
EL
AGU
IEN ALT A

covers.
TE ME O CIC
BAJ DIO LO
MIN O FUZ
IMO REM ZY FUN
ECO OJA CIO
LAN R N

Screw
A LAV
ENJ AR TIE
MP
CEN UAGAR O RES
TRIF TAN
UGA TE
R

INIC MIN
PAU IO
SA
ENCE

2. Remove 2 screws.
NDID
O

3. Lift back of control panel while sliding panel

GEA00139
forward. Lift panel and turn it over.
4. Remove 3 screws and PCB from the control
panel.
5. Disconnect 7 connectors from PCB and
remove PCB.

Sponge-Harness GEA00140

Remove Top Cover

Rear Top Screw
WARNING: The exposed electrical connector
for the unbalance switch carries 120 volts.
Be sure power to washer is disconnected before Screw
removing rear top cover. Failure to comply can
cause injury or death.

1. Remove control panel.

2. Remove 2 screws from front of main top
cover. Main Top
3. Remove 2 screws from back of rear top Cover
cover. GEA00142
4. Lift rear top cover from back and push forward
to remove.
5. Remove 4 terminal connectors, pressure
sensor hose, and main top cover from
washer.

Pressure Sensor Hose

1. Remove rear top cover.
2. Disconnect pressure sensor wire harness
Clips
connector.
3. Release pressure on three clips while pulling
pressure sensor in upward direction.
4. Loosen hose clip and remove pressure sensor
from hose.
GEA00159

– 10 –
Remove Unbalance Switch

WARNING: The exposed electrical connector

for the unbalance switch carries 120 volts.
Be sure power to washer is disconnected.
Failure to comply can cause injury or death.

1. Disconnect unbalance switch wire harness GEA00326

connectors.
2. Remove 2 screws and the unbalance switch
from the washer.

Remove Water Valve

1. Remove hoses from water valve. A

2. Remove 2 screws (A) and metal cover from
water valve. B
GEA00163
3. Disconnect water valve wire harness connec-
tors.
4. Remove screw (B) and small panel from under
hose connections.
5. Remove remaining 4 screws (C) and water
valve from washer.
6. Remove water valve from rinse hose.

Remove Detergent Assembly C

GEA00160

1. Remove water valve. A

2. Remove 2 screws from bottom of detergent
case. A
3. Remove rinse hose.

Remove Pump Assembly

1. Lay washer on left side.

2. Disconnect both wire harness connectors.
3. Remove 3 hose clips and hoses.
4. Remove 3 screws (A) holding pump assembly A
to washer base. GEA00154
5. Supporting pump assembly, remove 2 screws B
(B) and pump assembly from left-side outer
case.

Note: The pump assembly has a cleanout access

that unscrews to remove foreign objects
from the pump. Symptoms of a clogged pump
include no pumping and noise when pumping.

Cleanout

GEA00149

– 11 –
Remove Washer Motor Scribe Scribe
1. Lay washer on back.
2. Scribe motor base position on machine
base.
3. Check and record belt deflection to ensure
same deflection and belt tension after
installation. (Approx. 1/2 inch.)
4. Using channel locks on tabs of connectors,
disconnect motor wire harness connector
from motor.
5. Remove 4 screws (10 mm), motor, and V- GEA00150
belt from machine base.
6. Remove motor pulley.

Transmission Manual Checks

To manually check activation, unplug washer
and turn the drive pulley to the right. The
activator should easily turn in the same direc-
tion at a ratio of 5.33:1. Turn the pulley to the
left; the activator should easily turn in that
direction. To check spin, manually move the
brake lever toward the brake motor to release
brake and engage clutch. Rotate pulley to the GEA00327

right; tub should rotate to the right.

Note: Failure to operate as described requires
transmission replacement.
B B
Remove Transmission
1. Insert, at a downward angle, a small screw-
driver blade in one of the two holes (A) A
below the activator cap and push in while
GEA00153
removing the cap.
2. With 12-mm socket and 20-inch extension,
remove screw from bottom of activator and
activator from the transmission shaft (right-
hand thread).
3. Remove 4 screws (B) and tub cover.
Note: Basket spin nut removes clockwise.
4. Using the spin out adapter (WX5X6280) or
a 36-mm, 6-point socket, remove spin nut
and basket from transmission shaft.

WARNING: The outside of the basket is very

sharp. Care must be taken when handling the GEA00328
basket to avoid injury.
D
5. Remove basket from washer.
6. Lay washer on back.
7. Remove 4 screws (C) (10 mm) and saddle
from machine base.
8. Remove 4 screws (D) (13 mm), V-belt, and
transmission from washer. C
GEA00161

– 12 –
Remove Brake Control Motor
1. Lay washer on back.
2. Disconnect both brake control motor wire
harness connectors.
3. Disconnect cable link (A) from ratchet assembly B
by removing 2 cotter pins.
4. Remove 2 screws (B) and brake control motor
from machine base.
B
Note: When replacing brake control motor, be
A
sure the straight leg of the cotter pin is inserted GEA00164
in the hole and the angled leg is away from the
brake motor. Ensure that the electrical connec-
tion is tight and secure.

Remove Capacitor

WARNING: Disconnect the washer electrical cord A

from the power supply before servicing the

capacitor. The capacitor is capable of storing
voltage that could be lethal. Do not touch the
bare capacitor terminals.

1. Lay washer on back.

A

WARNING: Before removing the capacitor, make

sure the stored electrical charge has been
dissipated by placing a 100-ohm, 2-watt resistor GEA00151

across the terminals, or by placing a screwdriver

blade between the terminals and grounding the
screwdriver to tub support for several seconds.

2. Disconnect both capacitor wire harness connec-

tors.
3. Remove 2 screws and capacitor from the tub.

Remove Damper Assembly

Caution: When removing damper assembly,

mark each assembly to ensure same location
when replacing. Failure to do so can cause exces-
sive vibration and unbalance during spin cycles.

1. Unhook each damper assembly from the top

corner of frame.
2. Unhook and remove damper assembly from Rear
bottom support brackets of tub.

Front
GEA00136

– 13 –
 Self-Diagnostic Functions

Error Condition Solution Fault

Check Wiring Harness

Water Level Sensor error: Water level sensor fails to send signal Press POWER button.
Check Pressure Sensor S/W
"IE" for longer than 5 seconds. No other buttons work.
Check PCB

Check Wiring Harness

Water Supply error: No frequency change for 60 minutes Press POWER button. Check Water Valve
"7E" from water supply. No other buttons work. Check Pressure Sensor S/W
Check PCB

Water level does not decrease to reset Check Wiring Harness

Drain Pump error: Press POWER button.
point within 15 minutes from draining Check Pump Motor
"E" No other buttons work.
water from washer. Check PCB

Check Wiring Harness

Lid Open error: Check Lid S/W
Lid is open during wash cycle. Close lid.
"dE" Check Unbalance S/W
Check PCB

Check Wiring Harness

Unbalance S/W error: Unbalanced load is sensed three Open lid. Rebalance laundry load and
Check Unbalance S/W
"UE" times during a spin operation. close lid.
Check PCB

Check Wiring Harness

Turn off water supply at wall and
Water Overflow error: Water supply does not stop after Check Water Valve
unplug power cord.
"OE" sensing an overflow condition. Check Pressure Sensor S/W
Check PCB

– 14 –
 Water Level and Power Test Mode Function
To see inside of washer while conducting this test, remove the front half of the lid assembly. With lid
up, pull forward on locking tab at left end of hinge and slide top half of lid to right and remove. Close
back half of lid and place a strip magnet over the reed switch on the left side of washer top.

1. Hold the LOAD SIZE button down while pressing the POWER button.
2. Press the WASH CYCLE button. “01” is now displayed in the TIME REMAINING window.
3. The test number will change each time the WASH CYCLE button is pressed (i.e., 01, 02, 03,
etc.).
4. The test shown in the TIME REMAINING window is conducted when the START/PAUSE button is
pressed.

The chart below shows a description of each test.

TEST
TEST DESCRIPTION
NUMBER*
Aging test in driving part. Driving part and
display are turned ON/OFF (1 sec. ea.) in the
01 following sequence: pump on, cold water on,
hot water on, rinse valve on, activator right,
activator left.
Repeat spin cycle (7 min., first 30 sec. is
02 pump). Indicates lid open and unbalance at the
same time.

Select wash cycle after setting water level to

03
HIGH.

Activator runs right (5 sec.), left (5 sec.), then

04
repeats.

Indicates the input value of a weight sensing

06
pulse, with hex value.

Activates cold, hot, rinse (energizes the valves

07
3 sec. ea.), then repeats.

*Test number “05” is only for manufacturing process.

– 15 –
 Schematics and Strip Circuits
WARNING
POWER MUST BE DISCONNECTED BEFORE SERVICING THE APPLIANCE

PCB CONTROL
5 6 7 2 4 1 3
BLACK NTR BLUE NTR YELLOW BLUE RED
1 2 3 1 4 1 2 4 1 3 2 1 2 1 1

BROWN
SKY BLUE
BLUE

YELLOW
ORANGE

WHITE
WHITE

BROWN

BLACK
VIOLET

BLUE
GREY

RED
PINK

RED
COLD WATER

HOT WATER
UNBALANCE S/W

2 2
1 1

BLUE

RINSE

1.2 KΩ 4 1 BLUE 4 1 WHITE

4 1 4 1
WHITE
WHITE

YELLOW

YELLOW

YELLOW
WHITE

1 2 3 BLACK
RED
1 2 3
BLUE
ORANGE
VIOLET

WHITE
LID S/W
PINK

CONDENSOR

1
COIL 2 1
WASHING
PRESSURE MOTOR RED
SENSOR AC250V/12A WHITE 1 RED
1 1 M
BLUE BLUE POWER BLUE
1 1 3 BLUE
COIL 1 BLACK 2 WHITE

WASHING MOTOR BRAKE CONTROL

EARTH
11 Ω MOTOR 2 YEL
5.5Ω 5.5Ω 1.5 KΩ M
1 BLK

DRAIN PUMP
MOTOR 1 BLK
11.7Ω M
BLUE RED 1 YEL
L1
GEA00063

– 16 –
 1 2 3 4 5 6 7

GEA00131

Note: The numbers in the photo of the PCB above correspond to the numbers on the
schematic of the PCB Control on the previous page and the connector diagram below.

WHITE
YELLOW BROWN N WHITE

LINE SKY BLUE

1 3 5V PINK
BLUE 1 RED 1
TO MOTOR 6 7
BLUE RED
2 4 GND ORANGE 3 4 1 2
GRAY 4 2 2 1 W/L VIOLET 1 2 BLUE
3 1 5 NTR LID S/W
RED YELLOW 1 PRESSURE
NTR SENSOR
WATER BLACK
VALVE NOTE: -5 VDC BETWEEN
BLUE
BROWN BLACK PINK AND ORANGE
L1
ON CONNECTOR 6

GEA00178

– 17 –
Strip Circuits

Main Power
COIL 2 AC250V/12A WHITE
YELLOW 1 BROWN 1 1
POWER
BLACK 1 BLUE 1 1
COIL 1 BLACK
EARTH
GEA00034

Drain Pump Motor

DRAIN PUMP
MOTOR BLUE YELLOW
1 YEL 2 YELLOW 2 WHITE 4 4 YELLOW 1
11.7Ω M
1 BLK 1 BLACK 4 4 BLACK 2
WHITE NTR
GEA00035

Brake Control Motor

BRAKE CONTROL
MOTOR YELLOW
BLUE YELLOW
2 2 WHITE 4 4 YELLOW 2
1.5 KΩ M
1 BLACK 4 4 BLACK 2
WHITE NTR
GEA00036

Washing Motor w/ Capacitor

WASHING MOTOR CAPACITOR

11 Ω 1
5.5Ω 5.5Ω WASHING
MOTOR
1 WHITE
1 RED
RED RED 1 1 RED 1 RED

M BLUE
3 BLUE BLUE 1 1 BLUE 1 BLUE
BLUE RED 2
L1
WHITE WHITE 4 4 YELLOW 2 YELLOW
BLUE
GEA00037

– 18 –
Strip Circuits

Rinse, Cold Water, and Hot Water Lights

RINSE
YELLOW GREY 4 NTR
COLD WATER 1.2 KΩ
YELLOW BROWN 1 NTR
HOT WATER
YELLOW RED 3 NTR

4 YELLOW 2 YELLOW

GEA00038

Unbalance Switch w/ Pressure Sensor

UNBALANCE S/W
PRESSURE SKY BLUE 2
SENSOR
ORANGE 1 1 ORANGE 3
NTR
VIOLET 2 2 VIOLET 1
PINK 3 3 PINK 4
WHITE
GEA00039

Lid Switch
LID S/W
BLUE 1 1 WHITE 1
BLUE
BLUE 2 2 WHITE 2
BLUE
GEA00040

– 19 –
 Check for line voltage in:
Hot
Check pressure sensor

(Gray)

Check wiring
harness, connectors,
Replace valve coil, supply, hoses,
screen

Troubleshooting Flowcharts
Check frequency in KHz at PCB terminals. (NTR #1-Violet to Org #3.)
Check frequency as shown in WATER LEVEL FREQUENCY CHART.
– 20 –

Check wiring
harness, lid
switch, magnet

wires.

Check for line voltage at

Start drain/spin PCB terminal - Yellow #1
cycle to NTR #2 (Black) Voltage? Drain pump motor

Check resistance at Drain pump motor

terminal - Yellow #1 to NTR open
#2 (Black)
Resistance 11.8 Ohms?
Check wiring,
motor

Line voltage to Does motor

Replace motor
motor run?

Check wiring
GEA00179
 Motor okay.

C
)

Motor hums

Check for line voltage at PCB Lift Red and Blue terminal from PCB. Check
terminal (Yellow #1 to Red and resistance. Check yellow #1 to Red for 5.6 Ohms.
Yellow #1 to Blue) Check yellow #1 to Blue for 5.6 Ohms.
– 21 –

Check wiring harness and

motor for open

Does basket
Check "V" belt Replace motor
spin?

Motor okay

line voltage at

Check Wiring to motor

Check capacitor
Check motor winding Yellow #1 to Blue for
5.6 Ohms. Okay?

See Transmission Manual Check section

GEA00180
Parts List
Ref. Part Ref. Part
Description Description
# Number # Number
1 OWNERS MANUAL 49-90031 48 POWER CORD ASSY WH19X10015
2 TAPPING SCREW WH02X10069 49 TAPPING SCREW WH02X10075
3 LID T.C. ASSY WH44X10046 50 BACK COVER WH44X10048
4 MAGNET CASE WH01X10075 51 ACTIVATOR CAP WH43X10018
5 R.S. MAGNET WH01X10076 52 ACTIVATOR ASSY WH43X10019
6 Q SPRING (R) WH01X10077 53 ACTIVATOR WASHER WH02X10076
7 Q SPRING (L) WH01X10078 54 SPIN NUT WH02X10077
8 PANEL INLAY WH42X10196 55 WAVE WASHER WH02X10078
9 SCREW COVER WH02X10070 56 SPIN BASKET ASSY WH45X10033
10 TAPPING SCREW WH02X10071 57 BALANCER ASSY WH45X10034
11 CONTROL PANEL WH42X10197 58 SPIN S. BASKET ASSY WH45X10035
12 PCB ASSY WH12X10101 59 FILTER ASSY WH43X10020
14 UNBALANCE S/W ASSY WH12X10102 60 W.F(S) GUIDE WH43X10021
16 HINGE, DOOR (L); WH16X10033 61 TAPPING SCREW WH02X10079
17 HINGE, DOOR (R) WH16X10034 63 SHAFT FLANGE WH40X10003
18 PRESSURE SENSOR WH12X10103 64 TAPPING SCREW WH02X10080
19 TAPPING SCREW WH02X10072 65 TUB COVER WH44X10049
20 TAPPING SCREW WH02X10073 66 TAPPING SCREW WH02X10081
21 TOP COVER WH44X10047 67 SCREW ASSY WH02X10082
22 REED SWITCH WH12X10104 68 SADDLE WH17X10006
24 WATER VALVE (HOT) WH13X10007 69 MOTOR SCREW WH02X10083
25 WATER VALVE (COLD) WH13X10008 70 TRANSMISSION WH38X10007
26 TAPPING SCREW WH02X10074 71 SCREW ASSY WH02X10084
27 RINSE HOSE WH41X10043 72 V-BELT WH01X10081
28 DETERGENT ASSY WH43X10015 73 PULLEY ASSY WH07X10003
29 DETERGENT CASE WH43X10016 74 WASHING MOTOR WH20X10011
30 RINSE CAP WH43X10017 75 MOTOR DIE WH17X10007
36 DAMPER ASSY (FRONT) WH16X10035 77 M. CONDENSER WH12X10105
36 DAMPER ASSY (REAR) WH16X10036 79 BRAKE-CONTROL MOTOR WH05X10004
37 HANDLE WH01X10079 81 DRAIN LINK WH01X10082
38 PUMP DRAIN ASSY WH23X10011 82 HOSE (O) ASSY WH41X10046
41 BASE WH46X10049 83 WATER HOSE WH01X10083
42 LEG ASSY WH46X10050 84 PUMP HOSE WH01X10084
43 RUBBER LEG WH01X10080 85 DRAIN HOSE WH01X10085
45 PUMP HOSE WH41X10045 86 OUTER TUB WH45X10036
46 PUMP HOSE JOINT WH41X10044 88 ROLLER BRACKET WH09X10003
89 WHEEL ROLLER WH09X10001
90 WHEEL SHAFT WH09X10002
91 WATER HOSE ASSY WH41X10047
93 ACTIVATOR SCREW NO NUMBER
94 WATER VALVE COVER NO NUMBER
100 REAR TOP COVER WH44X10045

– 23 –
Parts List
Ref. Part Ref. Part
Description Description
# Number # Number
1 OWNERS MANUAL 49-90031 48 POWER CORD ASSY WH19X10015
2 TAPPING SCREW WH02X10069 49 TAPPING SCREW WH02X10075
3 LID T.C. ASSY WH44X10046 50 BACK COVER WH44X10048
4 MAGNET CASE WH01X10075 51 ACTIVATOR CAP WH43X10018
5 R.S. MAGNET WH01X10076 52 ACTIVATOR ASSY WH43X10019
6 Q SPRING (R) WH01X10077 53 ACTIVATOR WASHER WH02X10076
7 Q SPRING (L) WH01X10078 54 SPIN NUT WH02X10077
8 PANEL INLAY WH42X10196 55 WAVE WASHER WH02X10078
9 SCREW COVER WH02X10070 56 SPIN BASKET ASSY WH45X10033
10 TAPPING SCREW WH02X10071 57 BALANCER ASSY WH45X10034
11 CONTROL PANEL WH42X10197 58 SPIN S. BASKET ASSY WH45X10035
12 PCB ASSY WH12X10101 59 FILTER ASSY WH43X10020
14 UNBALANCE S/W ASSY WH12X10102 60 W.F(S) GUIDE WH43X10021
16 HINGE, DOOR (L); WH16X10033 61 TAPPING SCREW WH02X10079
17 HINGE, DOOR (R) WH16X10034 63 SHAFT FLANGE WH40X10003
18 PRESSURE SENSOR WH12X10103 64 TAPPING SCREW WH02X10080
19 TAPPING SCREW WH02X10072 65 TUB COVER WH44X10049
20 TAPPING SCREW WH02X10073 66 TAPPING SCREW WH02X10081
21 TOP COVER WH44X10047 67 SCREW ASSY WH02X10082
22 REED SWITCH WH12X10104 68 SADDLE WH17X10006
24 WATER VALVE (HOT) WH13X10007 69 MOTOR SCREW WH02X10083
25 WATER VALVE (COLD) WH13X10008 70 TRANSMISSION WH38X10007
26 TAPPING SCREW WH02X10074 71 SCREW ASSY WH02X10084
27 RINSE HOSE WH41X10043 72 V-BELT WH01X10081
28 DETERGENT ASSY WH43X10015 73 PULLEY ASSY WH07X10003
29 DETERGENT CASE WH43X10016 74 WASHING MOTOR WH20X10011
30 RINSE CAP WH43X10017 75 MOTOR DIE WH17X10007
36 DAMPER ASSY (FRONT) WH16X10035 77 M. CONDENSER WH12X10105
36 DAMPER ASSY (REAR) WH16X10036 79 BRAKE-CONTROL MOTOR WH05X10004
37 HANDLE WH01X10079 81 DRAIN LINK WH01X10082
38 PUMP DRAIN ASSY WH23X10011 82 HOSE (O) ASSY WH41X10046
41 BASE WH46X10049 83 WATER HOSE WH01X10083
42 LEG ASSY WH46X10050 84 PUMP HOSE WH01X10084
43 RUBBER LEG WH01X10080 85 DRAIN HOSE WH01X10085
45 PUMP HOSE WH41X10045 86 OUTER TUB WH45X10036
46 PUMP HOSE JOINT WH41X10044 91 WATER HOSE ASSY WH41X10047
93 ACTIVATOR SCREW NO NUMBER
94 WATER VALVE COVER NO NUMBER
100 REAR TOP COVER WH44X10045

– 25 –
 Special Tools and Accessories

Special Tools

The removal of the agitator assembly and the

basket assembly requires the use of special
tools or tools that you might not have on hand.

20-inch Ratchet Extension

The removal of the agitator assembly requires

the use of a 20-inch long ratchet extension to
reach the agitator bolt.

Basket Removal Tool

WX5X1325

To remove the spin nut that secures the basket

assembly, you will need the tool shown at the
right. This special 36-mm socket and flat wrench
fits over the spin nut. Hitting the wrench with a
rubber mallet to turn it clockwise will loosen the
spin nut so the nut can be removed by hand.
WX5X6280

GEA00058

– 26 –
Consumer
Services

GE Answer Whatever your question about any GE major appliance, GE Answer Center®
Center® information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center® service is open
800.626.2000 24 hours a day, 7 days a week.

In-Home A GE Consumer Service professional will provide expert repair service, scheduled at a
Repair time that’s convenient for you. Many GE Consumer Service company-operated locations
offer you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m.
Service weekdays, 9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your
800.444.1845 appliance inside and out—so most repairs can be handled in just one visit.

For Customers GE offers, free of charge, a brochure to assist in planning

with Special a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have
Needs access to a TDD or a conventional teletypewriter may call
800.626.2000 800.TDD.GEAC (800.833.4322) to request information
or service.

You can have the secure feeling that GE Consumer Service will still be there after your
Service warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
Contracts receive a substantial discount. With a multiple-year contract, you’re assured of future
800.626.2224 service at today’s prices.

Individuals qualified to service their own appliances can have parts or accessories
Parts and sent directly to their home. The GE parts system provides access to over 47,000
Accessories parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and
Discover cards are accepted.
800.626.2002
User maintenance instructions cover procedures intended to be performed by
any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.

– 27 –
 Warranty Information

GE WASHER WARRANTY
Sales slip or cancelled check is required as proof of original
purchase date to obtain service under warranty.

WHAT IS FULL ONE-YEAR WARRANTY

For one year from date of original purchase, we will provide, free of charge, parts and
COVERED service labor in the customer’s home to repair or replace any part that fails because
of a manufacturing defect.

FIVE-YEAR WARRANTY
For an additional four years from date of original purchase, we will provide transmission
and electronics parts if they should fail due to a defect in materials or workmanship.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in the 48 mainland states, Hawaii, and Washington, D.C.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship
the product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.

• Service trips to the customer’s home to • Damage to the product caused by

WHAT IS NOT accident, fire, floods, or acts of God.
teach you how to use the product.
COVERED
• Replacement of house fuses or resetting • Failure of the product if it is used for other
of circuit breakers. than its intended purpose or used
commercially.
• Incidental or consequential damage to
personal property caused by possible • Improper installation.
defects with this appliance.

Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.

To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.

Warrantor: General Electric Company. If further help is needed concerning this warranty,
write to: Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225

– 28 –