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The documents discuss an investigation into a non-conformity in the manufacturing process and the corrective actions taken. Key aspects covered include identifying the root cause through a 5 Why analysis, implementing temporary and permanent countermeasures, and confirming the effectiveness of the countermeasures.

The documents discuss an investigation into a non-conformity or defect found during the manufacturing process of an unspecified part or product.

Through a 5 Why analysis, the root cause was determined to be related to the extrusion, autoclave, or finishing stages of manufacturing or potential issues with suppliers or quality controls.

Validation of corrective actions

Exit rules:
Reference Evaluation of 10 shifts per autoclave
Defect: No customer claims (0 PPM/30 days)
Open date Other:

Customer ref.:
Source / Motivatio
Number:
Customer:
Plant:

Description:

Root cause occurence: Root cause not detection:

Actions occurence: Due date Action not detection:

Collected data

NOK for
Evaluate root Total evaluated
Date Where d Qty cause Defect rate Note Total qty Total def.

Conclusion:Has the countermeasure been confirmed as effective?


per autoclave
PPM/30 days)

detection:

Due date

tal evaluated
Def. Rate
Collected data
NOK for
Evaluate root Defect Total evaluated
Date Where d Qty cause rate Note Total qty Total def.
CIKAUTXO

8D CONCERN & COUNTERMEASURE REPORT SUMMARY

Problem source: Issue no.: Completed by: Responsible:


Customer No.: Customer: Position: Position:
Part No.: Plant: Date: Date:
Team:
1. Concern Details
Description (include photograph or sketch): Report No.:
Rank: -
Incident Date:
Work post:
Defect code occurence: Quantity Affected:
Defect code non detection: Affected Lot No's.:
First warranty delivery:
Shipping date:

Recurrence: Y N

2. Similar Part Consideration


Can the concern appear on other parts?
Consider: Yes No
Comment / Result
- Other references:

3. Initial Analysis
Where should the non-conforming parts have been detected? Yes No Reason for non-detection
- During process / manufacture?
- After manufacture (e.g. Final Inspection)
- Other (please state): leak tester

Initial analyses replies - QRQC Comments


What:
Why:
When:
Where:
How:
How much:

4. Temporary Countermeasures - Immediate Action


Consider: Actions Taken Qty. OK Qty. NG % Effective
- Work in progress 0 0
- Stores stock 0
- Warehouse stock 0 0
- Other (please state): 0 0
0 0
Temporary Countermeasure: Responsible Due date % Effective

5. Final Analysis
5 WHY Analysis to identify root cause:
Consider: Man, Material, Machine, Method, Who, Where When Why, How, Process settings, Rework, Maintenance etc. Attach extra detail sheets where necessary

Why was the non conformity Why was the non conformity
1 2
made? not detected?
Why?

Why?

Why?

Why?

Why?
Why?

Why?

Why?

Why?

Why?
Why?

Why?

Why?

Why?

Why?
Why?

Why?

Why?

Why?

Why?
Why?

Why?

Why?

Why?

Why?

Root Cause:
Resp. Resp. Resp. Resp. Resp.

1 2 3 4 5
Dept. Dept. Dept. Dept. Dept.

6. Permanent Countermeasures
What actions have been taken to prevent the manufacture of reject parts in the future?
Consider: Error proofing, Testing, Process Control etc.
Actions Resp. Dept. Timing
OCCURENCE:

NOT DETECTION:

7. Countermeasure Confirmation
Have the countermeasures implemented been confirmed as effective?
Countermeasure Action Confirmation method

8. Follow-up Actions (Lessons Learned / Recurrence Prevention Activities)


Review the following documentation and update as a result of this concern.
Please attach relevant data, e.g. Dimensional Report, Capability study, Attribute data, Fault tree analysis etc.
Consider: Updated? Details Resp. Dept. Timing
- PFMEA
- Process Flow Chart
- Control Plan / Chart
- In house Work / Inspection Instructions
- Gauges / MSA
- Sub-supplier Follow-up
- Production documentation (e.g. WI, Layout,...)
- Other
Have the countermeasures taken been horizontally deployed to similar parts, processes and other plants?
Deployment? (Yes / No) Details

Acceptance of the report:


Responsible: Emil Dordai, Supervisor Date: Quality Responsible: George Suba, Qualityengineer Date:
Copyright 2016 Cikautxo SK
FRR 001/2015 report number - Fast response report 001/2015

Rank: 1 Extrusion
2 Autoclave
3 Finishing
4 Supplier
5 Control
6 Logistic

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