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    User Acceptance Test

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    rejinvijay
    This document discusses user acceptance testing as part of a six-part presentation on user experience. It describes testing the usability and usefulness of solutions by observing end-users perform realistic tasks and analyzing their feedback. It provides guidance on setting goals for tests, creating realistic tasks, and collecting structured feedback from testers on task completion, ease of use, and general comments.

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    User Acceptance Test

    Uploaded by

    rejinvijay
    144 views10 pages
    This document discusses user acceptance testing as part of a six-part presentation on user experience. It describes testing the usability and usefulness of solutions by observing end-users perform realistic tasks and analyzing their feedback. It provides guidance on setting goals for tests, creating realistic tasks, and collecting structured feedback from testers on task completion, ease of use, and general comments.

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    This document discusses user acceptance testing as part of a six-part presentation on user experience. It describes testing the usability and usefulness of solutions by observing end-users perform realistic tasks and analyzing their feedback. It provides guidance on setting goals for tests, creating realistic tasks, and collecting structured feedback from testers on task completion, ease of use, and general comments.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    144 views10 pages

    User Acceptance Test

    Uploaded by

    rejinvijay
    This document discusses user acceptance testing as part of a six-part presentation on user experience. It describes testing the usability and usefulness of solutions by observing end-users perform realistic tasks and analyzing their feedback. It provides guidance on setting goals for tests, creating realistic tasks, and collecting structured feedback from testers on task completion, ease of use, and general comments.

    Copyright:

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    Download as PDF, TXT or read online from Scribd
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    You are on page 1of 10

    This is the fourth of a six part presentation on User Experience in Practice.

    In
    this selection, we explore the mission and approach to end-user testing of new
    interfaces. Qualities that make up realistic goals and tasks will be described for
    those administering the tests and those that will perform the tests.

    1. Preface to User Experience


    2. User Research
    3. UI / Navigation
    4. User Acceptance Testing
    5. Branding
    6. Communication

    Implementaing User Experience – Introcuctory Workshop 2


    Mission
    To collect feedback of users on the usability and usefulness of a solution in
    order to develop ideas for improvement

    Approach
    Observe real end-users
    in realistic task scenarios
    interacting with ideas, prototypes, or released solutions
    Context-centered interviewing of users
    Analyze and communicate findings

    Implementaing User Experience – Introcuctory Workshop 3


    Interaction Structure & WorkSets (-> Interviews)

    Prototypes (Paper or HTML)

    Solutions in Development

    Final Solutions

    Implementaing User Experience – Introcuctory Workshop 4


    !"#$%

    Be aware of your team‘s goals


    What do you want to learn?
    What do you want the tester to learn?
    Consider creating different scenarios for decision makers v.s. end-users

    Keep task descriptions realistic


    Process scenarios you observed at Site Visits
    Choose important and frequent tasks
    Generate reasonable and feasible tasks regarding
    time constraints
    user profile
    issues to be resolved

    Implementaing User Experience – Introcuctory Workshop 5


    !$#$%

    Introduction:
    Outline context/ scenario description
    Why does the participant use this application to complete the specified
    tasks?

    Task Description:
    Avoid technical (SAP) expressions and use the end-user’s language
    Place precise start and end points in the description
    Describe user goals and activities, not step-by-step procedures
    - don’t give details or solutions

    Provide master solutions in a separate document


    Include the path(s) that you want the participant to follow
    Facilitators must be able to help testers if they get stuck

    Implementaing User Experience – Introcuctory Workshop 6


    &
    ' ( )

    On your implementation project you are helping the


    customer certify their custom (3rd party) application on SAP
    Web Application Server.

    From http://www.sdn.com

    Get the Step-by-Step Guide for Certification of Third-Party


    Software

    Get for your customer the eclipse plugins for the portal
    development kit (They are working with ep6 sp2)

    The project ended. You’d like to submit one of the content


    pieces you created back to the community.

    Implementaing User Experience – Introcuctory Workshop 8


    ) ( *

    Answer # 1: The Step by Step certification guide can be


    found under the Web App Server area.

    Answer # 2: Eclipse Plugins can be found in the download


    area.

    Answer #3: You can upload content to the website under


    the ‘contribute’ area of the site.

    Implementaing User Experience – Introcuctory Workshop 9


    + + , &

    Test Was task completed? Rate ease of use Comments / Feedback

    SDN 1 Yes / No Hard 1 – 2 – 3 – 4 – 5 EZ


    SDN 2 Yes / No Hard 1 – 2 – 3 – 4 – 5 EZ
    SDN 3 Yes / No Hard 1 – 2 – 3 – 4 – 5 EZ

    Implementaing User Experience – Introcuctory Workshop 10 id38

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