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    IRCTCs e

    Uploaded by

    Bhupinder Singh
    This document contains information about an electronic ticket issued by IRCTC for travel on the Lucknow Mail train from New Delhi to Shahjehanpur. It provides details of the passengers, Arvinder Singh and Surjeet Kaur, the ticket fare, and important notes about ticket validity and rules for waitlisted passengers. Passengers must carry a valid ID proof, and waitlisted passengers whose names do not appear on the final chart will not be allowed to travel and may be charged as per railway rules. The document also outlines cancellation and refund policies for different ticket types.

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    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    IRCTCs e

    Uploaded by

    Bhupinder Singh
    98 views3 pages
    This document contains information about an electronic ticket issued by IRCTC for travel on the Lucknow Mail train from New Delhi to Shahjehanpur. It provides details of the passengers, Arvinder Singh and Surjeet Kaur, the ticket fare, and important notes about ticket validity and rules for waitlisted passengers. Passengers must carry a valid ID proof, and waitlisted passengers whose names do not appear on the final chart will not be allowed to travel and may be charged as per railway rules. The document also outlines cancellation and refund policies for different ticket types.

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    This document contains information about an electronic ticket issued by IRCTC for travel on the Lucknow Mail train from New Delhi to Shahjehanpur. It provides details of the passengers, Arvinder Singh and Surjeet Kaur, the ticket fare, and important notes about ticket validity and rules for waitlisted passengers. Passengers must carry a valid ID proof, and waitlisted passengers whose names do not appear on the final chart will not be allowed to travel and may be charged as per railway rules. The document also outlines cancellation and refund policies for different ticket types.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    98 views3 pages

    IRCTCs e

    Uploaded by

    Bhupinder Singh
    This document contains information about an electronic ticket issued by IRCTC for travel on the Lucknow Mail train from New Delhi to Shahjehanpur. It provides details of the passengers, Arvinder Singh and Surjeet Kaur, the ticket fare, and important notes about ticket validity and rules for waitlisted passengers. Passengers must carry a valid ID proof, and waitlisted passengers whose names do not appear on the final chart will not be allowed to travel and may be charged as per railway rules. The document also outlines cancellation and refund policies for different ticket types.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    IRCTCs e-Ticketing Service

    Electronic Reservation Slip

     This ticket will only be valid along with an ID proof in original. If found travelling without ID
    Proof,Passenger will be treated as without ticket and charged as per extant Railway rules.
    PNR
    Transaction ID:  0235817986 No : 240957114
    9              2409571149      
    Train No. & Name:  2230/LUCKNOW MAIL Date of Journey:09-Aug-2010
    Date of Booking:30-Jul-2010
    Class: SL Date of Boarding:09-Aug-2010
    11:07:56 PM
    From: NEW DELHI(NDLS) To : SHAHJEHANPUR(SPN) Distance: 0328 KM
    Boarding : NEW
    Resv Upto: SHAHJEHANPUR(SPN)  Quota: General 
    DELHI(NDLS)
    Scheduled Departure: 22:10* Total Fare : Rs 297.00  Adult: 2 Child: 0

    *Departur
    e time
    printed on
    the ERS is
    liable to Concession Booking Status/Current Status
    Name Age Sex
    change. Code / Coach No/ Seat No
    New time
    table from
    01-Jul-
    2010 SNO.
    1. Arvinder Singh 30 Male   WL 16/WL 1/ / 0000/
    2. Surjeet Kaur 62 Female   SRCTNW WL 17/WL 2/ / 0000/

    Service Charges

    1-IRCTC service charge:-Rs 10.00

    Important
     PNRs having Fully waitlisted status will be dropped and names of the passengers will not
    appear on the chart. They are not allowed to board the train. If full waitlisted passengers are found
    travelling, they will be treated as without ticket and charged as per extant Railway rules.
     New time table will be effected from 01-07-2010. Departure time printed in ERS is liable to
    change. Customers are requested to check with Railway enquiry.
     One of the passenger booked on an E-ticket is required to present any of the identity cards noted
    below in original during the train journey and same will be accepted as a proof of identity failing which all
    the passengers will be treated as travelling without ticket and shall be dealt as per extant Railway Rules.
    Valid Ids:- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central /
    State Govt. for their employees/Student Identity Card with photograph issued by recognized School or
    College for their students /Nationalised Bank Passbook with photograph.
     The accommodation booked is not transferable and is valid only if one of the ID card noted above is
    presented during the journey. The passenger should carry with him the Electronic Reservation Slip print
    out. In case the passenger does not carry the electronic reservation slip, a charge of Rs.50/- per ticket
    shall be recovered by the ticket checking staff and an excess fare ticket will be issued in lieu of that.
     E-ticket cancellations are permitted through www.irctc.co.in by the user. In case e-ticket is booked
    through an agent, please contact respective agent for cancellations.
     For Railway Enquiry Dial 139 or SMS 'RAIL' to 139.
     Jago Yatri Jago.
    For catering related queries dial toll free no. 1800-111-139              1800-111-139      

     Contact us on:- 24*7 Hrs. Customer Support at 011-39340000              011-39340000       , MON -


    SAT(10 AM - 6 PM) 011-23344787              011-23344787       , Chennai Customer Care 044 -
    25300000              044 - 25300000      .or Mail To: care@irctc.co.in
    Rules for Waitlisted E tickets passengers
     
    a) Status of E-tickets after chart preparation
     
    1. Confirmed E ticket –Wait-listed E- ticket where all passengers are confirmed at the time of
    charting.
    2. Partially waitlisted/Confirmed/RAC E ticket - Wait-listed E- ticket where some
    passengers are confirmed/RAC and others are wait-listed at the time of charting.
    3. Fully waitlisted E tickets - Wait-listed E- ticket where all passengers continue to be
    waitlisted at the time of charting.
     
     
    b) Authorization to board the train
     
    1. Passengers with Confirmed E ticket are permitted to board the train. Their names will
    appear on the chart.
    2. Names of passengers with Partially Waitlisted /Confirmed/RAC will appear on the chart
    (including the Waitlisted passengers).
    3. PNRs having Fully waitlisted status will be dropped and names of the passengers will not
    appear on the chart. They are not allowed to board the train. If full waitlisted passengers
    are found travelling, they will be treated as without ticket and charged as per extant
    Railway rules.
     
     
    c) Cancellation rules
     
    1. Confirmed E ticket can be cancelled by passengers through internet before chart
    preparation only.
    2. Partially waitlisted/Confirmed/RAC E ticket can be cancelled by passengers through
    internet before chart preparation only.
    3. Fully waitlisted E tickets can be cancelled by passenger using internet before chart
    preparation. After chart preparation it will be cancelled by Railways and money refunded
    automatically.
     
     
    d) Refund rules
     
    1. After chart preparation, Refunds for Confirmed / RAC / Partially Waitlisted E ticket will be
    processed through TDR process. Customer can file TDR online and refund will be
    processed by Indian Railways. IRCTC will credit the amount to customer / agents account
    on receipt from Indian Railways.
    2. For refunds of Fully waitlisted E ticket after chart preparation, customer needs not to
    apply to IRCTC for cancellation and refund. Their tickets will be cancelled online by
    Railways and refund shall be credited to user/agents account automatically.
    3. Partially waitlisted E-Ticket holders where part passengers have travelled & want to claim
    refund for the passengers who have not travelled are required to collect Guard certificate
    from TTE / Conductor of the coach. These passengers are also required to file on line TDR
    & send the guard certificate in original at following address:
    General Manager (Ops)
    IRCTC
    Internet Ticketing Centre,
    State Entry Road
    New Delhi 110055.
    4. Submission of Guard certificate in original to IRCTC is also required for refund claim on
    account of A.C. failure/Coach not attached/Accommodation offered in lower class in
    addition to online filing of TDR. Guard certificate can be obtained from TTE / Conductor of
    the coach.
     
    Thank you for using IRCTC's Services.

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