Dealer Manual - Webtool: I. Starting Out As A Dealer
Dealer Manual - Webtool: I. Starting Out As A Dealer
Dealer Manual - Webtool: I. Starting Out As A Dealer
1. Open your web browser (MS Internet Explorer recommended) and go to the
LoadCentral Webtool site http://loadcentral.net
3. Once you have signed in to your Dealer account, change your passwords
immediately by clicking on the Change password and/or Second Level
Password Link ().
4. You will be directed to this screen:
Your Dealer account has two (2) passwords, namely the first-level (FL) password and the
second-level (SL) password. Here are the functions of the passwords:
SL password – for registering retailers and sub-dealers under the Dealer account, or,
- for transferring load wallet to retailers under the sub-dealer account
5. Change your passwords in sequence, by changing the FL password first (at the upper
portion of the screen) by populating the necessary fields. Your “current password”, or FL
password, is set at the default 123456. Make sure that your new password (to be
keyed in twice) is no less than 6 alphanumeric characters long and not more than 15
alphanumeric characters (e.g. subd97) before clicking the “Change password” button.
The phrase “Password for dealer changed.” will appear on top of the screen if done
correctly. Otherwise, repeat the process as a typographical error has likely occurred.
6. Change your SL password by keying in your username, your new FL password, your
current SL password (123456) and your new 6-character alphanumeric SL password.
Click on the “Change SL password button” once the password has been entered into the
last two fields. The phrase “SL Password for dealer changed.” will appear on top of the
screen if done correctly.
Once done, click on the Logout button (near the top right of the screen) and log in
again using your new FL password. You are now ready to register sub-dealers and
retailers.
II. Registering sub-dealers
1. Once you have signed in to your dealer account, click on the “Register a sub-
dealer” link.
2. Populate all fields with asterisks (*) such as Last name, First Name, address, etc.
For those without email addresses, key in xyz@yahoo.com.
3. Key in the desired username (e.g. subdealer or 09181234567) for the new sub-
dealer account. A static IP address can be provided in the appropriate field so
that the specific LoadCentral sub-dealer account can only be accessed through the
said IP address (best option for security purposes). If and only if you wish to
open the account in other locations with internet access, select “Dynamic” from
the “Web IP Address Type field”. [*.*.*.*] should appear in the Web IP
Address field. Enter your SL Password and click on the “Register New
SubDealer” button. If successful, a confirmation message will appear near the top
of the screen. Otherwise, correct all wrong or missing entries in the required
fields.
III. Registering retailers
2. Populate all fields with asterisks (*) such as Last name, First Name, address, etc.
For those without email addresses, key in xyz@yahoo.com.
3. Key in your desired username (e.g. retailer1) for the retailer. A static IP
address can be provided in the appropriate field so that the specific LoadCentral
retailer account can only be accessed through the said IP address (best option for
security purposes). If and only if you wish to open the account in other locations
with internet access, select “Dynamic” from the “Web IP Address Type field”.
[*.*.*.*] should appear in the Web IP Address field. Enter your SL Password and
click on the “Register New Retailer” button. If successful, a confirmation message
will appear near the top of the screen. Otherwise, correct all wrong or missing entries
in the required fields.
IV. Transferring LoadCentral Credits (Load wallet) to the sub-dealer and the
retailer
1. On your dealer account’s home screen, click on the “View all sub-dealers” link if
you want to transfer credits to a sub-dealer, or click on the “View all Retailers”
link if you want to transfer credits to a retailer.
2. Identify the retailer (or sub-dealer) account which you want to reload. Key in the
amount you want to transfer to your retailer (e.g. 3000 pesos), input your SL
Password, then click reload. A confirmation message will appear on top once all
fields have been filled out correctly. You may DELETE inactive accounts to your
discretion. Note that account will be deleted upon clicking “OK” on the pop-up
window.
A variety of monitoring tools have been placed in the dealer account’s webtool. Just
sign in to your account and you will see them at the middle down to the bottom of the
dealer home screen.
The dealer may generate reports within a chosen start date and a chosen end
date. The dealer may choose these dates by clicking on the small calendar icons
below the “Start Date” and “End Date” fields. Each report may be generated in
HTML or EXCEL format for ease of saving into the computer. These reports are
described below.
1. Retailer Sales Transaction report –shows the total sales of all the retailers under
the dealer account within a chosen start date and end date
2. Dealer GRO report – shows the Gross Retailer Override (GRO), or the earnings
of the dealer, from the chosen retailer/s
3. Dealer Wallet Transfer report – shows all the load wallet or credits received
and dispensed by the dealer within a chosen start date and end date.
For product Gamecard200, the dealer will earn a gross retailer override (GRO) of 3%
(17.5 – 14.5) if the retailer who sold the product is directly registered under the
dealer. However, if the retailer is indirectly registered (retailer is registered by a
sub-dealer under the dealer), the dealer will earn a GRO of 1.4% (17.50 – 16.60).
The dealer may request for an email of an updated discount structure matrix regularly.
The GRO adds to the Dealer’s load wallet in real time whenever any directly or
indirectly registered retailer sells a product to a customer.
2. Smart Money Transfer > Smart Money # 5577 5113 2164 6117
VII. Customer Service Support - the dealer can contact LoadCentral through:
LoadCentral highly encourages dealers to set up their own Google Talk accounts. Instant
messaging is one of the most efficient ways for the Customer Service team to assist the
dealers with their LoadCentral concerns.