For managers in charge of operation

TOSHIBA TE series escalator

Instruction
Manual
For Operation Management

Please read this instruction manual carefully before the operation

for its correct and secure use,
and keep the manual handy for future reference.
 Introduction
Thank you very much for using TOSHIBA escalators. In order to ensure the elevator operates safely, maintenance
is required. However, regular inspection by the operator on daily basis is necessary too.
Please assign an operator, who is directly in-charge of the operation of escalators.
To ensure an elevator is operated correctly and safely, the operator must read through this “Instruction Manual”
carefully before the operation.
After finished reading this manual, please place it within reach of the operator.
When the owner or the operator changes, please make sure that this manual is hand over to the next operator.
If you find any question or incomprehensible descriptions, please direct all inquiry to your nearest Toshiba office
listed at the end of this manual.

This manual is intended to be used as a guide of maintenance and operation of Toshiba escalator
“Kindmover”.

Terms and Definitions

An Owner is the person who owns the escalator.
An Operator is the person who is directly in-charge of the operation of escalators in use.
An engineer is the person within professional qualification, who is in-charge of the maintenance of the escalator.

Kindly sign up the maintenance contract with TOSHIBA ELEVATOR AND BILDING
SYSTEMS CORPORATION. We assure you the satisfaca-tion of high quality
maintenance services.
Ensure quality performance and operation of your escalator.
• We understand the overall structure of the elevator clearly, including the design, manufacture, sales,
installation, and maintenance, the correct technical information. Thus, our service is quality assurance.
• Records of use, defects, part replacements, repairs, inspections and other data are maintained in
computers escalator by escalator. Thus, we can offer maintenance and inspection systematically and
efficiently.
Ensure efficient repair and parts replacement.
• We supply appropriate parts according to the model and have all of them ready in stock. Repair service
and part replacement can be done efficiently.
Quick action service is possible.
• In case of malfunction or emergency, our engineers are able to fix the problem in timely manner.
Take charge by professionals.
• Your elevator is always maintained by professionals. Only engineers who possess professional skills
and qualification will be assigned to take charge of the escalator's maintenance.

1
Contents
Introduction������������������������������������������������������������ 1
Safety precautions�������������������������������������������������� 3
Safety precautions to be observed������������������������� 4
Explanation of safety devices������������������������������� 11
Name and function of each part��������������������������� 13
Explanation of basic operation����������������������������� 15
Start operation������������������������������������������������������������������������� 15
Stop operation������������������������������������������������������������������������� 16

Explanation of how to use for passengers����������� 17

Example of an ESNAVI display������������������������������ 18
When the escalator is normally operated���������������������������������� 18
When anomalies occur and the escalator stops������������������������ 18

Measures in case of emergency��������������������������� 19

When an emergency stop occurs��������������������������������������������� 19
When an accident resulting in injury or death occurs��������������� 20
Example of the rescue method������������������������������������������������� 20

Measures in case of disaster�������������������������������� 21

When an earthquake occurs����������������������������������������������������� 21
When a fire breaks out������������������������������������������������������������� 22
When a preliminary announcement of power failure is made�������� 23
When a typhoon (local severe rain) approaches������������������������ 24

Notice for daily check������������������������������������������� 25

How to clean up and maintain������������������������������ 27
Guidelines on the Maintenance and
Operation of Escalators���������������������������������������� 29

2
 Definition of safety sign
This instruction manual includes important details to help avoid injuries for the supervisor, escalator users and
others, so that the product can be operated safely and correctly.
Understand the following signs, symbols and their meanings, then read this manual. Follow all descriptions.
Description of signs
Sign Meaning of sign

Indicates “If erroneously handled, person may die or be seriously

DANGER injured”, and the degree of urgency imminence is high.

WARNING
Indicates “If erroneously handled, person may die or be seriously
injured *1”.

Indicates “If erroneously handled, person may be injured*2 only

CAUTION material damage*3 may occur”.

*1: “Seriously injured” means blindness, injury, burn (high-temperature and moderate-temperature), electric
shock, fractures, poisoning, etc. with long-lasting effects or that require hospitalization and/or long-term
hospital visits for treatments.
*2: “Injured” means an injury, burn, electric shock, etc. for which the patient need not be hospitalized or need
not be admitted to hospital for a long time.
*3: “Material damage” means additional damage originating from the failure of assets and materials, and
involving livestock and pets.

Description of symbols
Symbol Meaning of symbol

" " indicates prohibition (a forbidden action).

The practical detail of the danger is depicted in the form of an image or
a sentence within or near the symbol.
Prohibition

" " indicates a mandatory action (a compulsory action).

The practical detail of the danger is depicted in the form of an image or
a sentence within or near the symbol.
Mandatory Action

Important notes:
Be sure to observe all safety precautions marked with the DANGER, WARNING and CAUTION labels, and do not
do anything that is not described in this manual in order to avoid injury, death or property damage.

Disclaimer
Toshiba shall not be responsible for any breakdowns or accidents caused by inappropriate management or
usage, including but not limited to the following:
• Failure to follow or apply the operating or handling instructions contained herein
• Inappropriate maintenance, inspections and/or repairs
• Unauthorized alterations to the escalator
• Use of parts other than those provided or specified by Toshiba
3
Safety Precautions
The following precautions apply to the Owner and the Operator of elevators.

WARNING

Definition of safety sign / Safety Precautions

■ Perform a daily inspection (refer to page 25 ) ■ Carry out regular and preventive maintenance.
Perform a daily inspection to avoid undesirable malfunction Conduct regular inspections and maintenance on the
or risk of accident. elevators to detect and prevent problem before occurrence.
Daily check! Please contact TOSHIBA for further details.

Mandatory Mandatory
Action Action
■ Stop the escalator immediately in the event of ■ When water penetrates due to heavy rain etc.,
failures, when smoke is emitted or there is any stop the operation immediately (refer to page 16
strange sound etc. for how to stop).
(refer to page 16 for how to stop). Continuing operation under such circumstances may
Stop the operation Else, this may result in a fire or fault. lead to undesirable accident. Please contact the
Please contact the maintenance service company maintenance service company after shutting down the
immediately. operation.
Stop!

Stop
Mandatory immediately! Mandatory
Action Action
■ Do not repair, remodel or disassemble. ■ Do not pour liquids, such as water, or apply wax
This may result in electric shock, serious injury, or fault. etc. on the step and/or landing plate.
Please contact our company if there are any problems This may increase the risk of slipping on the steps and
occur. landing plate surface, which may lead to undesirable
accident.
Besides, leakage of liquids into escalator may result in
electric shock or malfunction.

Prohibition Prohibition
■ Do not remove the landing plate. ■ Do not operate key switches with wet hand.
Since it houses a control panel, motor, etc. inside, this may This may result in undesirable accident.
result in undesirable accident.

Prohibition Prohibition
4
 Safety precautions to be observed (Continued)

The following precautions apply to the Owner and the Operation Supervisor of escalators.

WARNING
■ Ensure the escalators are free of passengers and/ ■ Stop the escalator before cleaning and
or object before starting and stopping it. maintenance (refer to page 16 for how to stop).
If it is made to start and stop, with a person or object Failure to do so may result in undesirable accident.
present, this may result in undesirable accident.
After checking!

Stop!

Mandatory Mandatory
Action Action
■ Do not hold an event which may create crowd ■ Do not use stopped escalator as seats.
around the landing plate from the escalator. It will descend due to overloading, which may result in
The crowd will prevent passengers from getting off from undesirable accident.
escalator and lead to undesirable accident.

Prohibition Prohibition
■ If any work that is involved of fire/sparks/heat ■ Set up barricades when you
please provide adequate instructions for fire suspend the escalator services
prevention to the responsible personnel of the to prevent people from using the
work. escalators like staircases. Else,
Sparks produced from the work may get into escalator and undesirable accident may occur.
causing undesirable accident. Mandatory Otherwise, a trip or fall accident may
Action occur.
■ Affix warning labels at places
where the passengers can notice
them easily.
Passengers should be alerted
to prevent accidents and
breakdowns.
Mandatory Mandatory The operation supervisor should show
Action Action users how to ride an escalator.

5
Please guide passengers with the following instructions:

DANGER

Safety Precautions
■ Do not get on the handrail and deck board. ■ Do not lean your body (body parts) out of the
This may cause undesirable injuries and accident. handrail, or lean against a handrail.
The head may hit a wall etc., or be pinched, causing upset
or failure.

Prohibition Prohibition

WARNING
■ Do not ride the escalator with wheelchairs, baby ■ Do not run or walk on the steps.
carriages, and shopping carts, etc. There are possibilities of accident occurrence.
This may lead to undesirable accident.

Prohibition Prohibition
■ Do not run on and off the step. ■ Do not lean against glass (or a panel).
It may lead to undesirable accident. It may lead to undesirable accident.

Prohibition Prohibition
■ Do not allow children to play around the ■ Do not touch the step, comb, skirt guard panel, or
escalators. handrail inlet with hand.
This may lead to undesirable accident. This may lead to serious injury and undesirable accident.

Prohibition Don’t touch

6
 Safety precautions

Please guide passenger with the following instructions:

WARNING
■ Do not climb or walk on the deck board. ■ Do not use escalator in the event of a fire and/or
It may lead to undesirable accident. earthquake.
It may lead to a second accident.

Prohibition Prohibition
■ Small children must be accompanied and have ■ Do not pull a handrail or kick away the skirt guard
their hand hold by the guardian. panel etc.
Negligence may lead to undesirable accident. A safety device may trigger an emergency stop, or result
in unsynchronized motion of handrail and steps, causing
undesirable accident.

Mandatory
action Prohibition
■ Stand within the yellow line. ■ Do not ride with clothes that possible to be
If you stand on the yellow line, there are possibilities of caught by the escalator such as long skirts.
injuring your feet. The skirt may caught by the escalator and lead to
undesirable accident.

Inside the
yellow line

Mandatory
action Prohibition
■ Hold the handrail firmly. ■ When small children get on, their parent or
This would help to prevent the occurrence of undesirable guardian needs to hold their hand.
accident. If their hand is not held or they use the escalator alone, this
may result in an accident.

Mandatory Mandatory
action Action

7
Please guide passengers with the following instructions:

WARNING

Safety Precautions
■ Do not step on the comb when you are getting on
or off an escalator.
Failure to do so may lead to undesirable accident.

Mandatory Straddle
the comb!
Action
■ Escalators with a width of 1000 mm allow up to two passengers to
stand on the same step (while those with a width of 600 mm and
800 mm allow only one passenger on the same step). Accident
has higher possibility to occur on a crowded escalator, passengers
should leave a sufficient space between themselves.
Otherwise, passengers may fall, or unexpected accidents may occur.

Mandatory
Action

CAUTION
■ Do not carry large baggage on the escalator. ■ Do not place any package etc. on the step,
The passenger may tumble down with the baggage, or handrail, deck board, or landing plate.
the baggage may hit the other passengers, which result in The package etc. may fall, and cause serious injuries and
undesirable accident. undesirable accident.

Prohibition Prohibition
■ Do not carry any long objects. ■ Do not use a stopped escalators as a staircase.
The passenger may lose balance, leading to undesirable This may lead to undesirable accident.
accident. In case, the object is stuck between a moving
escalator and the ceiling, will cause damage to steps and
undesirable accident.

It has stoppe
d

Prohibition Prohibition
8
 Safety Precautions

Please guide passengers with the following instructions:

CAUTION
■ Do not sit on the steps. ■ Do not take animals.
It may cause serious injuries. It may lead to undesirable accident.

Prohibition Prohibition
■ Do not stop at the landing plate once getting off ■ Do not touch steps with thin or pointy objects,
from the escalator. such as the point of an umbrella.
The way of other passengers will be blocked, causing It may become caught in a groove, which may lead to an
undesirable accident. accident or failure of a step.

Prohibition Prohibition
■ Do not smoke while riding an escalator. ■ Do not get on escalator with wet shoes, or hold a
This may lead to undesirable accident. handrail with wet hands.
Slippery steps and handrails may lead to undesirable
accident.

Prohibition Prohibition
■ Do not force the head or heels of footwear of soft material, such as rubber or vinyl products, into the
clearance between skirt guard panels or steps.
This may cause accident if the object is caught between a skirt guard
panel or step.
Moreover, this will trigger the safety device and emergency stop, which
may lead to undesirable accident.

Prohibition

9
Please guide passengers with the following instructions:

CAUTION

Safety Precautions
■ Be careful for not letting your stiletto heels to be ■ Do not ride the escalator with barefoot.
caught between the escalator steps. This may lead to serious injuries.
Stiletto heels may stuck in between the groove or comb,
leading to undesirable accidents.

Mandatory
Action Prohibition

10
 The Safety Devices
Safety devices in “Kindmover” (TE type escalator).

Kindmover (TE Type Escalator)

All of these safety devices trigger emergency stop. To resume the operation, please refer to page 19.

Skirting brush (option)

Skirt guard panel safety device

When a foreign substance is caught between the steps and
the skirt guard panel, the device will be triggered and stop
the escalator immediately. (In Hongkong, this device is
installed at the middle of escalator.)
Comb safety device

Emergency stop button

In case of emergency, stop the escalator
immediately by pressing this button.

Handrail inlet safety device

If there are any foreing objects caught in
the handrail inlet, the device will be activated and
stop the escalator.

Broken step chain detection device

When the step chain is stretched excessively or broken,
the device will stop the escalator immediately.

Step abnormality detection device

If the steps run abnormally, the device will stop
the escalator immediately.

Step safety device

11
Skirt guard panel safety device
When a foreign substance is caught between the steps

The Safety Devices

and the skirt guard panel, the device will be triggered
and stop the escalator immediately. (In Hong Kong, this
device is installed at the middle of escalator.)

Comb safety device

Emergency stop button
In case of emergency, stop the escalator immediately
by pressing this button.

Handrail inlet safety device

If there are any foreign objects caught in the handrail inlet,
the device will be activated and stop the escalator.

Reverse operation device

Motor overheat protection device

Fire prevention shutter interlock device

The device stops the escalator when the fire prevention
shutter begins to close. (In Hong Kong, this device is
installed at the middle of escalator.)

Electric-circuit protection device

If there are any electricity disturbances are detected
the device will stop the escalator immediately.

Auxiliary brake (option)

Electromagnetic brake overheat protection device
Electromagnetic brake
When the power source is interrupted the brake will
activated to stop the escalator immediately.

Broken drive chain detective device

When the device chain is streched or broken, this device
will cut off the power supply to stop the escalator.

Step abnormality detection device

If the steps run abnormally, the device will stop
the escalator immediately.

Handrail slip detection device.

If any abnormality of handrail is detected, the device will
stop the escalator.
Step safety device

12
 Name and Function of Escalator’s Part

Warning labels
(Getting down Area)
Fixed protection plate Operation key
To start or stop an escalator.
Wedge guard
This is a protection plate which alert
The operation key should be keep
the passengers of the danger of leaning out by authorized person only
from the escalator. Also, it prevents passengers
from being caught in between the ceiling and
escalator.

Handrail

Step
Accommodate and carry passengers.

Yellow Demarcation Lines

Balustrade lighting
Deck board

Warning labels
(Getting on Area)

Handrail inlet
<D-Type>
Front skirt
Comb
Prevents any foreign substances
from being caught in the joint of
a landing plate and a step.

ESNAVI
<Option>
Skirt guard panel

Landing plate (floor plate)

13
Symbol Operation part name Explanation
In case of emergency, stop the escalator immediately by
pressing this button. The emergency stop button has a protective
A Emergency stop button cover around it to prevent inadvertent operation. Press the
emergency stop button firmly at the center of the cover.

Name and Function of Escalator’s Part

B UP/DOWN key switch Select the moving direction by turning the UP/DOWN key switch.

C STOP/BUZZER key switch Turn the switch to stop the escalator or to sound a buzzer.

Lighting/lights-out key switch

D (Only the lower floor operating panel Turn on or turn off the lighting system.
of the D-Type)

Warning labels
(Getting on Area)

Newel lighting
(Only the P-Type <option>)

Comb light

<Escalator with a P-Type <Escalator with a P-Type

Lower-Floor Control Panel> Side Control Panel>

ESNAVI
<Option>

Upper floor operating panel Lower floor operating panel Side Control Panel
<D-Type, S-Type, P-Type> <P-Type> <P-Type>
Emergency stop Emergency stop
OFF LIGHT Emergency stop

A
D
A A DOWN UP

UP DOWN STOP BUZZER DOWN UP STOP BUZZER

B

B C B C
STOP BUZZER

C
Lower floor operating panel
<D-Type, S-Type>
(Lighting/lights-out key switch is only
the D-Type)

14
 Operating Procedures
■ Before starting or stopping the escalator operation,
make sure that there are no passengers on the escalator, and that there are no
objects placed on the escalator.
Starting or stopping the escalator when there are passengers on the escalator could
WARNING cause the passengers to fall or tumble, may lead to death or serious injury.
■ Remove the key and return it to the in-charge person after the operation
is completed to prevent unexpected accident.
■ Do not operate keys and switches with wet hand.
There is possibility of electric shock if water reaches internal electrical components
from the operating keys,which may lead to death or serious injury. This could also
cause equipment failures or breakdown.

Start up
Make sure that there are no passengers on After checking!

the escalator, and that there are no objects

placed on the escalator.
• If anyone is on the escalator, wait until they have
gotten off.
• If any objects are placed on the escalator, remove
them.
• If the escalator is interlocked to fire-proof shutters,
make sure that the fire-proof shutters are completely
open.

Turn the operating panel STOP/BUZZER

switch to the “BUZZER” position. STOP BUZZER
• The alarm sounds, informing anyone in the vicinity
that escalator operation is about to begin.
• If the alarm does not sound, contact the maintenance
service company.

Turn to the desired direction of operation via

the up/down key switch. DOWN UP
• If the escalator has lighting system installed, all of
them will turn on at the same time.
• ESNAVI is used to display the display the moving
direction of the escalator to the passengers. Please
refer page 18 th for further details of ESNAVI.

15
 Operation key
Use to start or stop an escalator.
The operation key should be keep
by authorised person only.

Operating Procedures
Shutdown
Make sure that there are no passengers on After checking!

the escalator.
• If passenger is present, please wait for the person to
get off from the escalator.

Turn the operating panel STOP/BUZZER key

switch to the ”BUZZER” position. STOP BUZZER
• The alarm sounds is to alert the people around that
escalator operation is about to stop.

Turn STOP/BUZZER key switch to the ”STOP”

position. STOP BUZZER
• The escalator will stop.
• If the escalator has lighting system and ESNAVI
installed, all of them will turn off at the same time.

16
 How to Ride an Escalator Safely
Please also read the safety precautions (refer to the page 3 ) and observe the right
methods to use escalators (refer to the page 4 to 10 ) to the users via notice or
announcements, etc. Please guide users directly, especially during rush hours.

Always stand within the yellow demarcation

line of the step. Inside the
yellow line
• If you stand on the yellow line, you may get your feet
caught between a moving step and the skirt guard
panel, or between the steps.

Hold the handrail firmly.

• Hand of small children must be hold by the guardians.

Do not run or walk on the escalator.

• Escalators are not staircases; running or walking on
escalators may lead undesirable accident.

Step over the comb when you get on/off the

escalator.
• Give instructions to passengers, so they can get on and
off the escalator safely especially for children, elderly
and disabled passengers. Straddle
the comb!

Attention to The Owner and The Operator

Escalators with a width of 1000 mm allow up to two passengers to stand on the same step while those with
a width of 600 mm and 800 mm allow only one passenger on the same step. To avoid tripping or unexpected
accidents due to contacts of passengers or with baggage, please make sure that passengers allow a proper
space in front and behind them.
When the escalator is crowded with passengers, please give instructions to or restrict the flow of passengers
to have them keep a proper space in front upon getting on the escalator to prevent crowd at the landing area.
If the landing area is crowded, stop passengers from getting on the escalator immediately to avoid undesirable
accident.

17
Definition of ESNAVI’s signals
< Option >
• ESNAVI indicates the moving direction of the escalator before passengers get on an escalator.
• When a safety device is activated, the escalator will be stopped, ESNAVI will
indicate the position of safety device to enable the maintenance staff to find out
the problem quickly.

When the escalator is operates normally

How to Ride an Escalator Safely / Definition of ESNAVI’s signals

ESNAVI <Option>
Signal of getting
: Displays the direction of movement (green, scrolling).
on an escalator

Signal of getting : Display no entry sign (red, flickering).

off an escalator

When problem is detected the escalator stops

Displays the following example display and the no entry mark alternately.

: “Emergency stop button is activated. (green)”

: “Handrail speed monitoring device is activated (green)”

: “Upper floor handrail inlet safety device is When the

/
activated (red/green)” emergency stop is
activated for one
/
: “Lower floor handrail inlet safety-device is of 7 possible
activated (red/green)” mentioned
: “Safety device for the upper floor skirt factors, ESNAVI
/ displays the cause
guard panels is activated (red/green)”
of abnormalities
/
: “Safety device for the lower floor skirt guard etc. in “red”.
panels is activated (red/green)” If abnormalities
The display of a
are fixed by
CM1 / CM1 : “Upper
getting on port/ floor comb safety device is
getting off port suitable measures
activated. (red/green)” <Optional>
and normal

CM2 / CM2
: “Lower floor comb safety device is operation is
activated. (red/green)”<Optional> enabled, the
display color of
/
: “Upper floor step safety device is activated. ESNAVI will turn
(red/green)” to “green”

/
: “Lower floor step safety device is activated.
(red/green)”

/
: “Fire prevention shutter interlocking device
is activated. (red/green)” <Optional>
“Electric-circuit protective device”/ “broken driving chain safety device”/
“brocken step chain safety device”, etc. (red) is detected.
18
 Safety Measures in Case of Emergency
In Case of Emergency Stop

When the emergency stop button is pressed or a safety device had been activated, please follow the procedures
stated below:

[ Where ESNAVI is not applied ]

Inspect the handrail inlet, front skirt, comb, step, skirt guard panel, etc.
(Refer to page 25 for the checking method)
• If any foreign object or problem is found, please contact the maintenance service
company.
• If case of accident results in injury or death, please refer to page 20.

Start the escalator. (Refer to page 15 for how to start)

• In case you are unable to start the escalator, please contact the maintenance service
company.

[ Where ESNAVI is applied ]

● Please refer to page 18 for the definition of ESNAVI’s signs.
Inspect the handrail inlet, front skirt, comb, step, skirt guard panel, etc.
(Refer to page 25 for the inspection method)
• Please identify the cause of the emergency stop via ESNAVI. (Please refer to page 18 for
defination of the ESNAVI’s signs)
• If any foreign object or problem is found, please contact the maintenance service
company.
• In case of accident results in injury or death, please refer to page 20.

Check if the display color of ESNAVI has turned to green.

• When the cause of an emergency stop is solved, the display color of ESNAVI will turn to
green. Escalator is able to restart.
• If the display color does not turn to green, please do not restart the escalator. Please
contact the maintenance service company immediately.
• In case of ,escalator can not restarted, please contact the maintenance service
company.

Start the escalator. (Refer to page 15 for how to start)

• In case you are unable to start the escalator, please contact the maintenance service
company.
• In case it stops frequently for the same cause after restart, or immediately after restart,
• please contact the maintenance service company.
19
 In Case of Accident Results in Injury or Death Occurs

Stay calm and take action according to the following procedures:

Please contact the police/fire service, and maintenance service company immediately.

Press the emergency stop button immediately.

• The escalator stops.

Safety Measures in Case of Emergency

Take the possible safety measures to rescue the victim(s).
• Please contact the fire station if the rescue is impossible, and in case of serious injury.
• Pay attention during the rescue operation and keep unauthorized people away from the
spot.

Contact the maintenance service company.

Example of the rescue method

■ When fingers were caught in ■ Hand and/or foot are caught in ■ The foot is caught in between the
the handrail inlet. between the comb. step and the skirt guard panel.

Use tools (driver etc.) to help the Remove the comb with a Use tools (bar, etc.,) to widen the
victim to draw out his/her fingers screwdriver. clearance between the skirt guard
from the handrail inlet. and step.

● These rescue methods are examples. The rescue may be difficult depend on situation. In such cases, please
seek for professional help.

20
 Safety Measures in Case of Disaster
In case of disaster, it is very important for the supervisors to assess the situation
calmly, take action promptly, and always ensure user’s safety.
Here, we explain the procedures to be taken in times of disaster.

In Case of Earthquake
■ Please do not use the escalator in case of earthquake.
DANGER Taking refuge on an escalator may lead to secondary accident.

■ When you suspend the escalator services, put up barricades to prevent

WARNING people from climbing up or down escalators like staircases to prevent
undesirable accident.
Otherwise, a trip or fall accident may occur.

Notify passengers about the occurrence of an earthquake by making

announcement, and direct alert them for not to use the escalator.
• Please guide the passengers, so they can take refuge safely.

Stop the escalator. (Refer to page 16 for how to stop)

Carry out daily inspection, after the earthquake has subsided.

(Refer to page 25 )
• In any problem is detected, please contact the maintenance service company.
• If no problem found, please resume the operation (refer to page 15 for how to start).

21
 In Case of Fire
■ Please do not use the escalator in case of.
DANGER Taking refuge on an escalator raises the potential of secondary accident.

Safety Measures in Case of Disaster

■ When you suspend the escalator services, put up barricades to prevent
WARNING people from climbing up or down escalators like staircases to prevent
undesirable accident.
Otherwise, a trip or fall accident may occur.

Notify passengers about the outbreak of fire by making announcement,

and alert them for not to use the escalator.
• Please guide the passengers, so they can take refuge safely.

Notify the fire station immediately.

• Please also contact the maintenance service company.

Stop the escalator. (Refer to page 16 for how to stop)

• A fire prevention shutter may be activated, which will stop automatically.

The fi
re
please d breaks out.
on
escalator! ot use

22
 Safety measures in case of disaster (continued)

Power Outage Notification

■ When you suspend the escalator services, put up barricades to prevent
WARNING people from climbing up or down escalators like staircases to prevent
undesirable accident.
Otherwise, a trip or fall accident may occur.

Notify users of the power outage via notice and announcement etc. in
advance.

Stop the escalator, before the power is cut off.

(Refer to page 16 for how to stop)

Resume the operation, after the power is restored.

(Refer to page 15 for how to start)

Information

23
 In Case of Rainstorm
■ If water penetrates into the escalator due to heavy rain etc., please stop
the escalator immediately (refer to page 16 for how to stop).
DANGER Continues the operation may lead to undesirable accident. If the equipments /parts
have been soak info water, replacement may be required

■ When you suspend the escalator services, put up barricades to prevent

WARNING people from climbing up or down escalators like staircases to prevent
undesirable accident.
Otherwise, a trip or fall accident may occur.

In case of Rainstorm (Possibility of Water Leakage)

Safety Measures in Case of Disaster

Stop the escalator (Refer to page 16 for how to stop).
• When there is possibility of water leakage, please stop the escalator.

Create a dyke to prevent water from flowing

in to the escalator.

[ After the Rainstorm ]

Check the landing plate to ensure there is no trace of any water having
penetrated into the escalator.
• If any of water trace is detected, please stop operation and contact the maintenance
service company (refer to page 16 for how to stop).
• If there is not trace of water leakage, please resume the operation (refer to page 15 for
how to start).
• Although the outdoor escalators are designed to withstand certain extend of rainstorm. but
we would recommend you to stop it in advance, like a normal escalator during rainstorm.

[ If any parts of the escalator had been soaked in water during operation ]
Please stop the operation immediately and contact the maintenance
service company.
• Please do not resume operation under any circumstances unless procedures such as
the insulating measurement test etc. draining, dryness check have been done by an
authorized technician.

24
 Procedure for Daily Inspection
■ Please conduct daily inspections.
Conduct regular inspections daily to prevent undesirable problem and accident.
DANGER Operation with safety comprised may lead to undesirable accident.

Please conduct the following inspection everyday.

If anything unusual occurs, please contact the maintenance service company.
Please check the surrounding facility installation situation at the time of test runs and round checks.
If the safety equipment is deficient, or any obstacle exists, do not operate the escalator under any circumstances.

Inspection Content of inspection

1 • Ensure there is no sign of abnormal sound.
Operational status
• Ensure there is no sign of abnormal vibration.
• Ensure there is no sign of abnormal flaw.
2 Handrail • Match the step speed.
• Ensure there is no sign of abnormal vibration.

3
Handrail inlet safety • Ensure there is nothing missing or damaged.
device • Ensure nothing is caught.

4 • Ensure there is nothing missing or damaged.

Front skirt
• Ensure nothing is caught.
5 • Ensure there is nothing missing or damaged.
Comb
• Ensure nothing is caught.
6 • Ensure there is nothing missing or damaged.
Step
• Ensure nothing is caught.
7 • Ensure there is nothing missing or damaged.
ESNAVI <Optional>
• Ensure it display operates normally or does not blink.
• Are not in contact with a step.
8 Skirt guard panel • Ensure the clearance between steps is not excessive.
• Ensure nothing is caught.
9 Glass panel/Deck board • Ensure no damage.

Lighting (only the D • Ensure it operates normally or does not blink.

• Ensure that there is no damage or crack on the acrylic cover of the
10 type) Skirt guard panel
skirt guard panel lighting.
lighting <Optional> • Ensure the skirt guard panel lighting is operates normally and not flickering.
• Ensure no damage.
11 Wedge guard
• Ensure it does not shift.
• Ensure no damage.
12
The partition plate for • Please provide partition plate prevent the passengers from falling from
ingress prevention the clearance between the balustrade and the fall prevention fence,
etc. in a landing place.

13
Falling object prevention • In order to catch falling objects, to prevent accident, please install a net
net for protection etc. in the middle blow-by part.
• It is effective if you use announcements over a store's public address
14 Speaker system etc. for guidance, PR, etc. concerning the right method of
getting on and off escalators.
15 Fall prevention fence • Please install a fence around the escalator to prevent a small child nor
any object from falling accidentally.

25
 14

13 16

11

17
2
15
6

10

Procedure for Daily Inspection

12 9

8
5
4 7 3

Inspection Content of inspection

16
Fire prevention shutter • In the event of fire, it is needed to isolate the escalator from the
interlock device outside.
• Ensure no damage.
17 Deflector • Ensure it does not shift.

●●Please remove any object that triggered emergency stop in 3 , 5 , 6 and 8 (refer to page 13 for how to
stop).
●● 7 , 10 and 11 are optional, depend on situation.
26
 How to Clean Up and Maintain
■ Please do not pour liquids, such as water, or apply wax etc. on the step
and/or landing plate.
This may increases the risk of slipping on the step and landing plate surface, which
may lead to undesirable accident. Besides, leakage of liquid into escalator may result
DANGER in electric shock or malfunction.
■ Please stop the escalator before cleaning and maintenance (refer to
page 16 for how to stop).
Failure to do so may result in undesirable accident.

Cleaning
The cleaning method
area
• Wipe with a dry soft cloth.
• Wipe stubborn stain with neutral detergent diluted to
about 1%. Remove the moisture with dry cloth later.
After the handrail dries, please apply slide agent* with
a cloth to the handrail surface.
When the liquid dries, please wipe with a dry cloth.
Keep in mind that the handrail may get scratched if it
is neglected or over-wet with too much silicone.
Handrail
●●Stop the escalator. Clean only the exposed portion of
the handrail. When the cleaned section is thoroughly
dried operate the escalator to expose a remaining
section and continue with the cleaning operation.

*An example slide agent

Toshiba Silicone emulsion TSM 630
<GE Toshiba Silicones Co., Ltd.>

Comb Step • Remove rubbish etc. with a vacuum cleaner.

Landing plate • Remove any rubbish the groove of the comb or step.

Note
Please do not use benzene, a thinner, a gasoline, etc.
These solvent may cause degradation and discoloration of escalator material..

27
 Cleaning
The cleaning method
area

• Wipe with the dry soft cloth.

Wipe stubborn stain with neutral detergent diluted to
Glass panel about 1%. Remove the moisture with dry cloth later.
Deck board
●●Please read the instruction manual for how to use the
glass cleaner.

• Wipe the stain with neutral detergent diluted to about

1% strength.
• Occasionally, wipe of the stain with plain water.
Illumination Remove the moisture with dry cloth and apply anti
cover ESNAVI
static agent.
Front skirt

How to Clean Up and Maintain

●●Users should read the instruction manual for how to
use the antistatic agent.

■ Please apply a slide agent to the skirt guard panel once or twice a
month.
DANGER Inadequate side agent may cause the shoes etc. to become drawn into the clearance
between the step and skirt guard panel.
■ Please do not allow the slide agent adhere to a step.
Else it may lead to undesirable accident.

Cleaning
The cleaning method
area
• Please apply a slide agent once or twice a month.
(When a fluoro-resin coating skirt is used, please apply
about once every three months.)
Skirt
guard panel
An example slide agent
Toshiba Silicone emulsion TSM 630
<GE Toshiba Silicones Co., Ltd.>

Note
Contact Toshiba when you need to dispose of or move escalators.

28
 Guidelines on the Maintenance and Operation of Escalators
■ Please implement legal regular inspection and maintenance checks.
The escalators should be inspected and maintained regularly to ensure the safe use
of escalators and it is performance.
Please consult with our company regarding to the inspection and maintenance.
■ The oil etc. used for lubrication may accumulates in the lower truss of
the escalator.
Please conduct regular inspection to prevent oil leakage problem.
DANGER Therefore, be careful regarding the following:
• Please do not enter into any maintenance contract with any unauthorized /
unqualified maintenance company.
• Please do not engage in the recovery of oil by any means other than through a
maintenance operator.
• Please dispose of recovery oil properly to avoid environment pollution.

As described above, escalators must be a safe means of transportation that can be used
conveniently in our daily life. Of course, to ensure safety, the equipment itself must be designed to
be safe, but at the same time, it should also be properly used and maintained.
In order to prevent accidents and ensure safety, the owner and the operation supervisor of
escalators should fully understand them and perform daily maintenance and operation properly.

Maintenance and
operational management
of escalator!

29
Memo

30
The specification and external appearence would be changed for its improvement without notice.