AIRMAN-web Mini User Guide-V2 2

AIRMAN-web
Mini USER guide

O BJECTIVES :
The AIRMAN-web mini user guide aims at describing AIRMAN-web
main functions available within the v2.3 version.
If any comment, please contact the AIRMAN-web support team:

airbusworld@airbus.com
+33 5 67 19 11 00
AIRMAN-web mini user guide
T ABLE OF C ONTENTS
Objectives: 1
INTRODUCTION 4
AIRMAN-WEB OBJECTIVES 4
AIRMAN-WEB ACCESS 4
AIRMAN-WEB ELEARNING 5
AIRMAN-WEB PRE-REQUISITES 7
AIRMAN-WEB NAVIGATION 7
AIRMAN-WEB HOMEPAGE 8
AIRMAN-WEB MAIN FUNCTIONALITIES 10
FUNCTIONS CHART 10
GENERAL OPERATION 10
Data and information collection 10
Flights list display and data analysis 11
AIRMAN-WEB FOR MCC AND LINE ENGINEERS 11
Real time fleet monitoring 11
Flight details 15
Event details 19
Notifications 26
AIRMAN-WEB FOR MCC AND LINE ENGINEERS 27
Events monitoring – CMS 27
Events monitoring – ACMS 31
Events monitoring – Works 33
AIRMAN-WEB FOR SYSTEM ENGINEERS 34
Search function 34
ATA reliability function 38
GLOSSARY 40
Revision: May 2014 2

This user guide is dedicated to the presentation of all Health Monitoring Module (HMM) functionalities.
According to the offer you chose, you may not have access to all of them. Indeed, some functions are specific
to HMM Advanced or HMM Interface. Functions specific to HMM Advanced are underlined in green, those
specific to HMM Interface in red.

I NTRODUCTION
AIRMAN- WEB OBJECTIVES
AIRMAN-web (AIRcraft Maintenance ANalysis) developed by AIRBUS is a tool for data analysis. Its
objective is to help airline maintenance departments to anticipate unscheduled maintenance events and to
make decisions in the frame of troubleshooting.
AIRMAN could be linked to other maintenance information systems to exchange and centralize some
information within a single application.
AIRMAN- WEB ACCESS
1- Ensure your Java J2SE Runtime Environment version is up to date and your work-station complies with
pre-requisites (refer to “Pre-requisites” section at the end of the chapter)
2- Approach your local AirbusWorld (UEA) focal point to ensure that you have proper login/password and
access to AIRMAN-web service.
3- Approach your local AIRMAN-web user account Administrator to have them grant AIRMAN-web the
proper grants and profile (refer to “user account management” section at the end of the document)
4- Launch AirbusWorld web page (https://w3.airbus.com/airbusworld/) :
 Enter corresponding Login

and password.
 Select “Maintenance and

Engineering”

 Click on AIRMAN-web from “My favourites”, the “Recently

viewed” or “All services”.
You can click on ADD FAVOURITES to add AIRMAN-web service to
your favourites.
AIRMAN- WEB E L EARNING
AIRMAN-web users can follow a training on-line using the eLearning modules. The modules are broken
down into different scenarios.
Users must have an AirbusWorld account to view the eLearning. You will find a short description of the
eLearning player at the end of this user-guide.
The AIRMAN-web eLearning tool is accessible through the AIRMAN-web Home page, from the ‘Useful
links’ box:
It can also be found there: AIRMAN-web eLearning or by typing/copying the following link:
https://w3.airbus.com/crs/A233_Resources/A380_IMA_NSS/training_aw_ap/airman_eLearning/index.html
How does the AIRMAN-web eLearning work?
The eLearning is composed of several sequences associated to a specific user profile, each dealing with a
particular subject
1 A progress bar with the slide show number;
2 The corresponding video of the slide show you are watching. You can change the video by selecting
a new video number;
3 Previous/next frame buttons
4 Replay button
5 Play/pause button
6 ‘Audiotext’ box: displays the text of the voiceover. The cross will allow to close the box
7 Change use case: Line mechanics, MCC, System Engineers to come
8 Access to block menu, dictionary, Audiotext, volume, help, print and zoom functionalities
What are the sequences associated to the eLearning:

AIRMAN- WEB PRE - REQUISITES

IT software constraints on AIRMAN-web client:
 Hardware prerequisites:
- PC higher than 1 GHz
- Free physical RAM size higher than 500 MB
- Hard Disk free space higher than 1 GB
- Screen resolution higher than 1024 by 768
- High color (16 bits)
- Swap file size higher than 1.5 multiplied by total memory
- Internet connection ADSL > 1MB
 Operating systems prerequisites
- Windows 2000, XP & Vista with English alphabet
- Linux Redhat & Ubuntu with English alphabet
- Mac OS X with English alphabet
 Software prerequisites
- Java Runtime 1.6 from u22 installed
- Java Runtime 1.7 to u55 (excl. v25)
- Browser installed. Internet Explorer 6 (or higher) or Firefox 2 (or higher)
- Java shall be configured to access Internet using Internet browser connection parameters
(aiming at avoiding A/L proxy issues)
AIRMAN- WEB N AVI GATION

AIRMAN-web is a software using Windows application so all Windows functionalities apply (double-click,
copy paste, etc…).
On each page, the navigation bar provides information on the functionality currently in use:
1 The ‘menu’ in light blue,
2 The ‘functionality’ in dark blue,
3 At any time you can come back to the previous page(s) or move forward the next page(s) using the
‘navigation’ arrows,
4 In each function window, you can save your selection using ‘Save criteria’, and/or launch the query
using ‘Apply’,
5 The ‘Home’ button allow you to quickly go back to the Home page,
6 The ‘Navigation’ button, to show/hide the navigation panel.
7 The “Criteria” button to show/hide the criteria panel.
8 Selections are in dark blue,
9 Selected tabs in white.
10 Green: connected to the server / Red: not connected (thus the searches will not provide any
answer).
11 Help button: displays the help content and is available any wherever in the application.
12 Switch function to go to another environment (option linked to MRO – third party access).
13 To close the page.

Print, “Save as” and “Get Raw Data” functionalities

You can print and save any page in AIRMAN-web. To do so, just right click anywhere on the page you want
to print. The ‘Save As… / Print’ window will open.
Depending on the screen where you are, the Save as format proposed will be different.
“Get Raw Data” will be available on Flight detail page and give you the access to the RAW messages
received from the aircraft.
AIRMAN- WEB HOMEPAGE
From the AIRMAN-web Homepage, you can:

1 Access the ‘Administration Tool’,
2 Access the available ‘AIRMAN-web Modules’ (HMM, RMM to come),
3 Consult the ‘Airbus News’, related to AIRMAN-web
4 Consult the internal ‘Airline News’ updated by your AIRMAN-web Administrator,
5 Be informed of the software ‘Availability’: server status (in addition to the network access latency),
or the next scheduled maintenance operation,
6 Access the ‘Useful Links’ to consult: the eLearning, the Release Notes, the Tips… and other types of
information to help improve your AIRMAN-web knowledge.
7 Switch function to go to another environment (option linked to MRO – third party access).


AIRMAN- WEB MAIN FUNCTIONALITIES

F UNCTIONS CHART
AIRMAN-web has functions which can be divided into three main categories:
• Functions for Maintenance Control Centre (MCC) and Line Maintenance
• Advanced functions for MCC
• Functions for Engineering
This picture summarizes the main functions available per category and the navigation principle
Monitor Fleet Monitor Events Monitor History

Current or Last Leg Data Only (real Results triggered automatically or Results triggered manually according
time menu) manually on specified criteria to user criteria
Tiled View CMS Monitoring System Bite Performance
• Search History
Stripped View ACMS Trend Monitoring
• CMS Events
• PFR / ACMS Reports
Extended View Open Works Monitoring • Works History
Flight Details
Technical Event Details
G ENERAL OPERATION
D ATA AND I NFOR M ATI ON COLLEC TI ON
AIRMAN-web receives in real time the following information:

• AOC (Out-Off-On-In)
• PFR (Post Flight Report)
• CFR - Faults and Warnings (Current Flight Report)
• ACMS reports.

F LI G HTS LI ST D I SPLAY AND DATA ANALY SIS

AIRMAN will reconstitute the Flight Legs from the ‘OOOI’ information and will display them in real time.
The PFRs are automatically linked to a flight number at each occurrence
When selecting a flight leg AIRMAN-web will show in a unique Event Details page: the fault history case,
the defect history, the different identifiers and sources, an analysis and a suggestion of possible causes,
linked to the TSM and technical notes, the event priority, and finally offers the possibility to create work
orders, to add notes or to request specific information on the aircraft (according to the subscribed
functionalities).
AIRMAN- WEB FOR MCC AND L INE E N GINEERS

R EAL TI M E FLEE T M ONI T OR I NG
How can I access the ‘Last Aircraft Technical Status’?
On the AIRMAN-web main menu toolbar:

1 Click on ‘Fleet’ menu,
2 Click on ‘Real Time Events’,
3 Select ‘Fleet’, ‘Aircraft Type’ and ‘Aircraft Number’,
4 Set ‘Airport’ departure and arrival. You can keep the default selection “All” or select one or
several airports,
5 Select display options,
6 Select your Sort Option criteria with ‘Sort by’ (A/C number, Technical status…)
7 Save the query using ‘Save criteria’ and/or start the query using ‘Apply’
8 You can hide the search filters box by clicking on ‘Criteria’
Note: “Notifications” function available only with HMM Interface.

How can I consult the last ‘Fleet Status’:
Three views are available to visualize the last aircraft/fleet status

1 ‘Tiled’ view: shows all aircraft boxes. Up to 40 aircraft can be displayed in the same page,
2 ‘Striped’ view: more detailed view. Up to 30 aircraft can be displayed in the same page,
3 ‘Extended’ view: the more detailed view. The priority is given to the events most important details.
Which kind of information can I get access to?
TILED VIEW
1 ‘Departure airport’ and ‘time’,
2 ‘Flight Number’,
3 Aircraft ‘Tail Number’,
4 ‘Arrival airport’ and ‘time’,
5 AOC Information: ‘OOOI’ (Out, Off, On, In),
6 ‘Priority’ (High, Medium, Low),
7 ‘Dispatch Status’ (X: Not OK, : OK)
8 ‘CFR’ in light blue or ‘PFR’ in dark blue,
9 ‘PRF’ available,
10 empty ‘PFR’ icon:
11 Aircraft in Maintenance ‘Check’
12 ‘Aircraft Data Request’ processing
Dragging the mouse over a box displays a pop-up window with an overview of:
1 Flight comments,
2 ‘AOC’ information,
3 The ‘Prioritized Events’,
4 Number indicating how many times the information has been received

The technical status of an aircraft evolves according to the message received and has a direct impact on the
next aircraft dispatch.
Three pre-defined priority levels are available, based on the Airbus MMEL. It can be customized by your
AIRMAN-web administrator (according to your MEL for instance).
The three levels are:
L – Low – Low Maintenance impact / No operational impact,
M – Medium – Medium operational impact,
H – High – No Go.
STRIPED VIEW
This view is based on a tabular layout and displays two additional pieces of information in addition to what is
displayed in the ‘Tiled’ view:
1 A bar providing information on the ‘Flight Progression’,
2 ‘Last Event’ occurrence time.
EXTENDED VIEW
This view is more event-oriented and provides an overview of the prioritized events (CMS and ACMS) for
each flight:
1 Select or not ‘Prioritized events’
Un-tick the box to see only prioritized events
Tick the box to see all the events on the aircraft.
2 ‘Priority’
3 Event details (CMS and/or ACMS alerts or events)

Note: While the “Real time events” view is active, each minute, the systems gets data from HMM database
aircraft data according to current “filter by” and “sort by” criteria, and displays refreshed result on active view.
Only data that changed in this time interval are refreshed.
How can I customize my default view?
1 Click on ‘Preferences’
2 Then go to the ‘General’ menu.
3 Select your default page when you open HMM.
4 Select your preferred Fleet Real Time Events view
5 Select the preferred view for the Notification windows
6 Select the Tracking, Troubleshooting or Monitoring default view when using ‘Events / CMS’,
7 Select the Report Monitoring or Parameter Monitoring default view when using ‘Events / ACMS’,
8 Select the default event you want to search on by clicking on ‘History / Search’,
9 Select the notification Rules management by default view,
10 Tick the box to automatically mask the criteria after result display,
11 To select the tabs, you can choose to automatically select by “Rolling over” a tab.
12 Select the Alert for which you want a “Bip” when the event appears on one A/C.
13 Click on Apply to make your changes effective

What are the impacts of the display options in “Real Time Events”?
1 Activate the check box ‘show only Aircraft with Events < 6 hours’ if you want to display only A/C
with events arrived during the last 6 hours.
 Events < 2 hours: displayed normally
 Events < 4 hours: 33% of transparency
 Events < 6 hours: 66% of transparency
 Events > 6 hours: hidden.
2 Activate the check box ‘Show only Alerts’ to only show A/C with events associated to a priority
received during the last flight.
3 Activate the check box ‘Show ground movements’ to display the aircraft having a Technical
Status set to ‘On Ground’
How can I add or modify the Aircraft Technical Status?

From the Real Time Events screen, click on the aircraft box to select the flight
1 In the ‘Flight Comments’ section, click on ‘Set dispatch status’,
2 Add your comment (free text) in the dedicated area (max 200 characters),
3 Set the ‘Dispatch status’ using the available options: On ground (), Ok(), Not Ok (), No
status,
4 Save your comment by clicking on ‘Publish”,
The dispatch status will be automatically updated with the last status published.
F LI G HT D ETAI LS
How can I access the Flight Details information?

1 From the Real Time Events page, click on an aircraft box,
2 The ‘Flight Details’ page is displayed.
The ‘Flight Details’ page provides the following information:
3 CMS data: CFR, PFR, Raw PFR,

4 Servicing information, only for A330 & A340 (to be configured carefully to avoid displaying spurious
information),
5 ACMS data: the ACMS having triggered a priority are displayed in this section, and a link ‘ACMS
without Priority’ provides access to the search of all the ACMS (without and with priority),
6 Flights comments (see previous chapter).
7 ‘Trend’ link, leads to the ACMS report monitoring window
8 For an event detected by the ‘Fault Tracking’ function, the icon appears in the PFR (for more
information on the fault tracking, refer to the dedicated chapter).
9 ‘History’ panel represents previous legs of the selected aircraft (each square represents one leg,
“0” being the last leg). Clicking on a leg gives access to the corresponding CFR and PFR (if
available). This function allows to easily navigate between legs directly from the Flight Details
‘P’ means that the PFR is empty.
10 ‘Aircraft data request’ function: ask the aircraft for ACMS report or Cockpit alerts that are not in
the CFR/PFR
Which kind of information can I get access to through the ‘CMS data’ section?
AIRMAN-web is able to analyze the events received in the raw PFR and to display fault cases by correlating
fault messages and warnings that are linked together. This feature simplifies the analysis of the PFR and
reduces the number of troubleshooting actions to be performed.
1 Fault messages in light blue / grey,
2 Warnings in yellow,
3 Fault Cases are separated by a dark blue line,
4 Putting the mouse over each ‘Occurrence History’ will provide the flight phase details,
Each “square” is associated to a leg and the last 15 legs are shown, ‘0’ being the current leg.

5 A click on the ‘Occurrence History’ bar gives access to the ‘History Search’ for the selected event.
For more information on the ‘History Search’ function, refer to the ‘Monitor History’ detailed in the ‘AIRMAN-
web for MCC AND LINE ENGINEERS’ section.
How does the ‘Aircraft Data request’ function work?
In the ‘Flight Details’ window, click on the icon next to ‘ACMS report’ or ‘Cockpit Alerts’, according to the
request you want to send.
 If you ask for an ACMS report:
1 Choose the report and click on ‘Request’
2 Another icon will automatically come next to ‘ACMS Report’

3 By clicking on this icon, you will see information on requests you made, specially the status (you can
also see this information in the ‘ACMS Alerts’ space)
4 Once the report is generated, it will be available on ‘ACMS Alerts’ section
 If you ask for a Cockpit Alert:

1 The ‘Cockpit Alert Aircraft Data’ window opens, choose if you ask for displayed CMS only or not by
ticking the box. Then click on ‘Request’
2 Another icon will automatically come next to ’Cockpit Alerts’

By clicking on this icon, you will see information on requests you made, specially the status

3 Once the report is generated, it will be available to a new tab next to ‘CFR’ and ‘PFR’
E V ENT D ETAI LS
How can I consult the ‘event details’?

1 From the ‘Flight Details’ page, click on an event or a fault case,
2 The ‘Event details’ page is displayed.
3 The event details information is split by event type:
 ‘FDCE’ (Flight Deck and Cockpit Effect) or Fault Warning messages (in yellow),
 ‘Fault messages’, (in light blue).
4 The ‘Documents’ section provides the link to all the related information: The relevant SIL
comment, Airline comment, Technical Note, and the associated TSM task(s).
Note: unknown events that cannot be linked to technical documentation are displayed in italic on the Flight
Details’ page.
5 The ‘Possible causes’ associated to the selected Fault message(s) or Fault warning(s).
6 Link to the AirN@v search page.
7 Putting the mouse over the ‘Fault message(s)’ and the ‘TSM’ task will automatically highlight
the ‘Possible Causes’ in green.

For A330/A340, a click on the ‘Servicing’ section will provide information on the Servicing report
Example of a ‘Servicing’ report:

How can I get access to the ‘Work Order’ assistant and create a new work order?
From the ‘Event Details’ page, click on the event for which you want to create a work.
1 Click on the ‘Add a work’ icon
The work order assistant dialog box will open.

2 Select one ‘TSM’ task

3 Select one possible cause associated to a TSM task
4 You can add additional information by selecting the
‘Note’ free text box.
5 Complementary information on the work can be added
in the ‘Additional Information’ dedicated space. The ‘New
Fields’ can be customized by your AIRMAN-web administrator.
6 Select a ‘due date’ using the calendar
7 Click on ‘OK’ to validate your work creation
8 The ‘Work’ icon is automatically updated on the ‘Event
details’ page

How can I update/defer an open work order?
1 Click on the ‘Work’ icon
The information previously inputted will be automatically

retrieved.
2 To update the status of the work, select ‘Defer’.

3 A dialog box will open
4 Select the ‘Reasons’ using the proposed list
5 Choose an airport
6 Select a ‘New due date’
7 Click on ‘OK’ to validate the modification
8 The ‘Work’ icon will be automatically updated.
You can defer the work another time by following the

same procedure as just described.
How can I close the work?
Click on the ‘Work’ icon then on ‘complete’. This dialog box opens:
1 In the ‘Action
performed’ dedicated space, the
selected TSM task appears.
2 You can add other
actions performed by ticking the
corresponding box.
When this task is done, you can
tick the ‘TSM Task Done’ box
3 Add ‘New LRU’
information if relevant
4 Add the airport
5 Click on ‘Close the
Work’ to finalize
6 The ‘Work’ icon will be
updated accordingly

Now you can click on the ‘Work’ icon to access the complete summary of the work history information:
Note: the ‘Work’ icon is also visible and accessible in the ‘Flight Details’ page:

How can I add a note on a FM or FDCE for specific aircraft?
Go on the ‘Flight Details’ page

1 Click on the ‘Note’ icon on the event for which you want to add a note
2 The ‘Event note’ window opens
3 Click on ‘Create’
4 Type your note text
5 Click on validate
6 The note will now features on the left table
7 The ‘Note’ icon will be updated accordingly
Note: you can create as many notes as you want by repeating the same process.

How can I consult the ‘ACMS Alerts’ related information?

From the ‘Flight Details’ page, click on the ‘ACMS Alerts’ for which you want a report and the ACMS report
is displayed in decoded mode
N OTI FI CATI ONS
The ‘Notifications’ menu gives you an access to the history of received notifications.
How access to the ‘Notifications’ page?

1 Click on ‘Fleet’  ‘Notifications’
There you can find all the notifications you received
2 A click on a notification will automatically open the related page (‘Event Details’ for an ACMS or a
CMS, ‘Occurrence rates per PFR’ for ATA performance…)
3 You can ‘Delete’ the notification by clicking here

AIRMAN- WEB FOR MCC AND L INE E N GINEERS
The ‘Events’ monitoring menu is dedicated to the ‘MCC Advanced’, and will help for the monitoring and
analysis of in-service maintenance events, through the anticipation and prioritization of maintenance
actions.
E V ENTS M ONI TOR I NG – CMS
FAULT TRA CK ING FU NCT ION
Click on ‘Events’ menu  select ‘CMS’  select ‘Tracking’ tab.
The ‘Fault Tracking’ function automatically highlights events at PFR reception according to rules predefined
by Airbus and customizable by the airline through the administration tool. It aims at detecting successive fault
messages or warnings occurrences, and at highlighting the events having a ‘nuisance’, ‘occurrence’,
‘repetitive’ or, only for A380, ‘significant’ behavior.
 An event is tagged as ‘repetitive’ on a specific aircraft, when:
o For an aircraft, it has consecutively occurred more than N times on the last 15 legs (PFR).
o Or it occurred not consecutively but more than M times over the last 15 legs (PFR).
N, M: preset by Airbus and customized by your AIRMAN-web administrator.
 The ‘occurrence’ highlights the events having a high occurrence rate on a specific aircraft compared
with the rest of the fleet,
 The ‘nuisance’ detection highlights the events having a high occurrence rate, spread all over the
aircraft of a same fleet (A320, A330 for ex).
 For A380 only, ‘significant messages’ detection tracks some PFR messages according to below
rules to highlight the most significant items:

o A class 1 main item associated with FDCE

o A class 1 main item without FDCE with persistence tag ‘active internal’ or ‘intermittent’ or
‘latched’
o A class 3 main item with persistence tag ‘active internal’ or ‘intermittent’ or ‘latched’
o A class 4, 5, 6 or class 0 main item is a significant item if:
 It is detected by fault tracking function and
 Its persistence tag is ‘active internal’ or ‘intermittent’ or ‘latched’ and
 If it is a class 4 message: C4 timer < 200 flight hours or
 If it is a class 5 message: C5 priority = high
Please note that no adjustment is possible in the ‘significant messages’ tracking function.
How does the ‘Fault Tracking’ work?
1 ‘Message criteria’: select your message type (FM, FDCE or both), the report type (PFR or
CFR), the ATA and the message text if relevant, and, only for A380, the fault code.
2 ‘Date criteria’: the user can search the last occurrence, or by specific ‘legs’ or date
3 ‘Fleet criteria’: choose the fleet, the aircraft type and the aircraft registration number
4 The ‘Reason’: Nuisance, Occurrence, Repetitive, and Significant for A380 only, as defined
above
5 ‘Pending items’ only for A380
6 Click ‘Save criteria’ to save your selection or ‘Display events’ to display the results of your
query.
The fault tracking function will display one line per event, even if there are several occurrences for one event.
For each event reported, you will have details on: the associated A/C ID, the Last Event Date, the ATA, the
Class, the Priority, the Message Title and Subtitle, the Source, and the Occurrence History over the past 30
legs. You can also link a note for each event.

FAULT TR OUB LE S HOOT ING FU NC T ION
How does the ‘Troubleshooting’ work?

Clicking on an event will select it (selected FM highlighted in blue, FDCE in orange) and open the ‘Last
occurrences’ window.
There you will get additional details:

1 Represents the occurrence bar of the event you selected during the last N legs (P: PFR, C: CFR
(PFR not available)). N selected in the criteria panel (maximum: 80 legs)
2 Dragging the mouse over a particular ‘Phase’ circles in green all similar occurrences in the list
for the same leg and the same aircraft ID.
3 Clicking on an occurrence circles in blue all similar occurrences on the same leg and aircraft ID
and displays selected flight summary in the ‘selected’ box.
4 It also highlights in blue all related FM and in orange all related FDCE.
5 There, you have links to access flight details, event details and event history (‘History
search’ function).
6 You can hide the events not selected by ticking the ‘Hide unselected events’ box,
7 ‘Surrounded’ and ‘selected’ boxes display information on corresponding legs.
Note: the information can be reorganized by dragging the columns and by sorting results on a specific
column. Text in italic means the message title is not known by the system (no link possible to
documentation).

FAULT M ONIT OR ING FU NC T ION
Click on ‘Events’ menu  select ‘CMS’  select ‘Monitoring’ tab.
The ‘Monitoring’ function will allow the user to identify the events which occurred for a specific aircraft or
aircraft family.
How does the ‘Fault monitoring’ work?

In criteria selection box, you can select specific information:
1 ‘Message criteria’: select the ‘message type’ (FM or FDCE), the ‘Report type’ (CFR, PFR), the
‘ATA’ and the ‘message text’ if relevant.
2 ‘Fleet criteria’ choose the fleet, the aircraft type and the aircraft registration number
query
The result is the list of messages displayed by fault cases as correlated in the PFR:

Clicking on an event will display the ‘Last occurrences’ panel. All functionalities of and details provided by
this panel are exactly the same as in the ‘Fault tracking’ function. Please refer 2.4.1.1 FAULT TRACKING
FUNCTION for detailed presentation.
E V ENTS M ONI TOR I NG – ACMS
REP ORT M O N IT O R I N G
Click on ‘Events’ menu  select ‘ACMS’  select ‘Report monitoring’ tab.
The ‘ACMS Report monitoring’ function will allow you to monitor one or several parameters of selected
ACMS reports. The parameters of the last 100 reports received are accessible.
How does the ‘Report monitoring’ work?
In the ‘criteria’ selection box, you can select specific information:

1 Message criteria: select the ACMS report and the trigger code
2 Fleet criteria: select the type and ID of your aircraft(s)
3 Parameters: select the parameter(s) you want to monitor
4 Period: from 0 (the latest received report) to 100 (the last one available for monitoring)
5 Click ‘Save preferences’ to save your selection or ‘Display chart’ to display the results of your
query (2 display modes: one tab / several tabs (up to 4))
6 When you display chart, this window opens

Note: You can right click on a chart to access the options: ‘Properties…’ to customize the chart
presentation, ‘Save as’, ‘Print’, “Zoom in/Out’, ‘Auto Range’, and ‘Curve Display Options’ to show or hide
some parameters.
PARAMETER M ONIT OR ING
Click on ‘Events’ menu  select ‘ACMS’  select ‘Parameter monitoring’ tab.
The ‘Parameter monitoring’ function allows the user to display a chart to show the evolution of selected
parameters (up to 4) within a selected ACMS report.
How does the ‘Parameter monitoring’ work?

1 Message criteria: select the ACMS report and the trigger code
2 Fleet criteria: select the type and ID of your aircraft(s)
3 Parameters: select the parameter(s) you want to study
4 Leg: select the leg for which you want to display the selected parameter evolution
5 Click ‘Save preferences’ to save your selection or ‘Display chart’ to display the results of your
query (2 display modes: one tab / several tabs (up to 4))
When you display chart, this window opens:

You can link points by doing

a right click on the graph,
then ‘Properties’  ‘Plot’ 
‘Appearance’  tick the box
‘Draw lines’
You can select other criteria, such as another leg or parameter, and then click on display. A new tab will
open in the chart.
Note: on an ACMS report, reachable from the ‘Flight details’ page for instance, you can click on a value to
open the related chart parameter monitoring feature.
E V ENTS M ONI TOR I NG – W OR KS
This function is designed to ease the follow-up and the management of Work Orders.
How can I consult the created Works?
Click on ‘Events’ menu  select ‘Works’

1 ‘Fleet’, and “Aircraft Type’
2 ‘Creation’ and ‘Due’ dates
3 ‘Status of work’: open, deferred overdue. Note that this function does not allow retrieving the
closed works. To get that information, you need to use the ‘Search’ function
4 Click ‘Save criteria’ to save your selection or ‘Display works’ to display the results of your
query
5 When you click on ‘Display works’, this window opens, showing the existing works that meet
your criteria

One click on a ’work’ event will automatically open the assistant dialog box. Please refer on 2.3.3 EVENTS
DETAILS to see how the ‘Work order’ function works.
AIRMAN- WEB FOR S YSTEM E NGINE ERS
The ‘History’ menu will help the System Engineers to monitor systems’ performances and to launch
preventive maintenance actions through the analysis of historical data.
S EAR CH FUNC TI ON
This functionality will allow the user to perform advanced search on all the AIRMAN-web historical data, and
to recover any stored data that correspond to the selected criteria.
The result is split by type of data and displayed in separated windows: ‘CMS’ (Fault/Warning), ‘ACMS’ data
and report, ‘Legs – PFR’, and ‘Works’.
How to perform a Technical Events query?

Click on ‘History’ menu  select ‘Search’  select ‘CMS’

1 ‘Message criteria’: ‘message type’ (FM, FDCE), ‘Correlated’ or not, and the message ‘Text’
and ‘ATA’ (for FM research, ‘Source’ and ‘Class’ are added).
2 ‘Date criteria’ : from two specific dates, or per period (‘week’ will display results from the last
week)
3 ‘Fleet criteria’: ‘Fleet’, ‘Aircraft type’ and ‘Aircraft ID’
4 ‘Message occurrence criteria’: enter an occurrence rate or not
query.
6 When you click on ‘Display events’, this window opens, showing the list of the selected events
7 The Rate columns show the occurrence rates per PFR for an event:
 ‘Rate’: for a given aircraft, result calculated at the reception of each new PFR,
 ‘Airline rate’: rate for the whole airline’s fleet, calculated once a month,
 ‘Airbus rate’: rate for the whole fleet covered by AIRMAN-web, calculated once a month.
One click on any event will automatically open the related PFR in the Flight Details page.
How can I make a search on ACMS Reports?

Click on ‘History’ menu  select ‘Search’  select ‘ACMS’

1 ‘Message criteria’: ‘message type’, the ‘Report’ you want to search, and its ‘Trigger code’
week)
4 ‘Data request criteria’
5 Click ‘Save criteria’ to save your selection or ‘Display ACMS’ to display the results of your
query.
6 When you click on ‘Display ACMS’, this window opens, showing the list of the selected reports
One click on any event will automatically open the related ACMS report.
How to perform a ‘Legs – PFR’ query?

Click on ‘History’ menu  select ‘Search’  select ‘Legs - PFR’

week)
3 ‘Leg criteria’: select the departure and arrival point of your flight if relevant
4 Click ‘Save criteria’ to save your selection or ‘Display flights’ to display the results of your
query.
5 When you click on ‘Display flights’, this window opens, showing the list of the selected flights

One click on a flight line will open the corresponding ‘Flight Details’.
How to perform a ‘Works’ query?

Click on ‘History’ menu  select ‘Search’  select ‘Works

1 ‘Fleet criteria’: ‘Fleet’ and ‘aircraft type’
2 ‘Date criteria’: ‘Creation Date’ and ‘Due date’
3 ‘Status of work’: Closed, Deferred, Open, Overdue
4 Click ‘Save criteria’ to save your selection or ‘Display works’ to display the results of your
query.
5 When you click on ‘Display works’, this window opens, showing the list of the selected works
You can access a work details by clicking on the corresponding line item.

ATA R ELI ABI LI TY FUNCTI ON

This function is designed to allow the monitoring of the aircraft systems’ technical performance.
How can I use the ATA Reliability function?

Click on ‘History’ menu  select ‘ATA Reliability’

1 ‘Ata(s)’: when you open the function, all Atas are on the left space. Click on Atas you want to
study (you can select several), then click on to move them to the space at the right, which is
for the selected Atas, or click to move all the Atas. Do the same to deselect Atas, with the
icons and .
2 ‘Aircraft family’
3 ‘Period’: ‘month’ will give you results from the last months, ‘year’ for the last year…
4 Click ‘Save criteria’ to save your selection or ‘Display chart’ to display the results of your query
5 When you click on ‘Display chart’, this window opens, showing the list of the results. There you
see the occurrence rate per PFR (FM and FDCE) for each selected ATA, compared with the
‘global’ results reflecting the performance of the ATA for the whole AIRMAN-web community.
Examples:
6 Global rates
7 Airline rates

By clicking on a FDCE or FM line, the ‘ATA Reliability trend’ window will be displayed.
1 On the ‘Occurrence rate per PFR’ window, by clicking on a FDCE or FM line, the occurrence rate
sorted by message for the selected ATA will be displayed
2 By clicking on a Message line, you will open the history of the selected message. This allows you to
consult every occurrence of the selected message, with information such as flight number, flight
phase, the date, the priority level, if an action was performed or if it is correlated to another
information.
3 You can open the corresponding Flight Details page by clicking on an occurrence.

G LOSSARY
A/C Aircraft
ACARS Aircraft Communication Addressing and Reporting System
ACMS Aircraft Condition Monitoring System
AOC Airline Operational Control
CFR Current Flight Report
CMS Centralized Maintenance System
FDCE Flight Deck Cockpit Issue
HMM Health Monitoring Module
LRU Line Replaceable Unit
MCC Maintenance Control Centre
MEL Minimum Equipment List
MMEL Master Minimum Equipment List
OOOI Out (gate), (Take-)Off, (Landing-)On, (Gate-)In
RMM Reliability Management Module
PFR Post Flight Report
TFU Technical Follow-Up
TSM Trouble Shooting Manual
UEA User Entity Administrator

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What is AIRMAN-web?

What is AIRMAN-web?

What are some of the main functionalities of AIRMAN-web?

What are some of the main functionalities of AIRMAN-web?

AIRMAN-web

Mini USER guide

If any comment, please contact the AIRMAN-web support team:

AIRMAN-WEB MAIN FUNCTIONALITIES 10

Data and information collection 10

Flights list display and data analysis 11

AIRMAN-WEB FOR MCC AND LINE ENGINEERS 11

Real time fleet monitoring 11

AIRMAN-WEB FOR MCC AND LINE ENGINEERS 27

Events monitoring – CMS 27

Events monitoring – ACMS 31

Events monitoring – Works 33

AIRMAN-WEB FOR SYSTEM ENGINEERS 34

ATA reliability function 38

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AIRMAN- WEB ACCESS

 Enter corresponding Login

 Select “Maintenance and

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 Click on AIRMAN-web from “My favourites”, the “Recently

AIRMAN- WEB E L EARNING

How does the AIRMAN-web eLearning work?

What are the sequences associated to the eLearning:

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AIRMAN- WEB PRE - REQUISITES

AIRMAN- WEB N AVI GATION

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Print, “Save as” and “Get Raw Data” functionalities

AIRMAN- WEB HOMEPAGE

From the AIRMAN-web Homepage, you can:

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AIRMAN- WEB MAIN FUNCTIONALITIES

Monitor Fleet Monitor Events Monitor History

Tiled View CMS Monitoring System Bite Performance

Technical Event Details

D ATA AND I NFOR M ATI ON COLLEC TI ON

AIRMAN-web receives in real time the following information:

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F LI G HTS LI ST D I SPLAY AND DATA ANALY SIS

AIRMAN- WEB FOR MCC AND L INE E N GINEERS

How can I access the ‘Last Aircraft Technical Status’?

On the AIRMAN-web main menu toolbar:

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How can I consult the last ‘Fleet Status’:

Three views are available to visualize the last aircraft/fleet status

Which kind of information can I get access to?

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How can I customize my default view?

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How can I add or modify the Aircraft Technical Status?

How can I access the Flight Details information?

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