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    Aug 2017 - UNRA Presentation To UIPE-Kampala

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    Sadaka Alpher
    UNRA's executive director presented on the organization's transformation for better service delivery. To improve performance, UNRA reviewed all processes to remove waste and improve efficiency. It also formulated a new strategic plan to create value through performance management and excellence. Some successes included in-house designs and studies, and completed road constructions. However, challenges remain such as lengthy procurement processes, land acquisition issues, and overreliance on foreign consultants and contractors. UNRA's strategy focuses on becoming performance-based, developing core competencies, improving processes through quality management, building in-house capacity, and intensifying stakeholder engagement.

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    Aug 2017 - UNRA Presentation To UIPE-Kampala

    Uploaded by

    Sadaka Alpher
    58 views13 pages
    UNRA's executive director presented on the organization's transformation for better service delivery. To improve performance, UNRA reviewed all processes to remove waste and improve efficiency. It also formulated a new strategic plan to create value through performance management and excellence. Some successes included in-house designs and studies, and completed road constructions. However, challenges remain such as lengthy procurement processes, land acquisition issues, and overreliance on foreign consultants and contractors. UNRA's strategy focuses on becoming performance-based, developing core competencies, improving processes through quality management, building in-house capacity, and intensifying stakeholder engagement.

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    The status of road sector in Uganda. Presentation to Uganda Institution of Professional Engineers.

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    Aug 2017_UNRA Presentation to UIPE-Kampala

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    UNRA's executive director presented on the organization's transformation for better service delivery. To improve performance, UNRA reviewed all processes to remove waste and improve efficiency. It also formulated a new strategic plan to create value through performance management and excellence. Some successes included in-house designs and studies, and completed road constructions. However, challenges remain such as lengthy procurement processes, land acquisition issues, and overreliance on foreign consultants and contractors. UNRA's strategy focuses on becoming performance-based, developing core competencies, improving processes through quality management, building in-house capacity, and intensifying stakeholder engagement.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    58 views13 pages

    Aug 2017 - UNRA Presentation To UIPE-Kampala

    Uploaded by

    Sadaka Alpher
    UNRA's executive director presented on the organization's transformation for better service delivery. To improve performance, UNRA reviewed all processes to remove waste and improve efficiency. It also formulated a new strategic plan to create value through performance management and excellence. Some successes included in-house designs and studies, and completed road constructions. However, challenges remain such as lengthy procurement processes, land acquisition issues, and overreliance on foreign consultants and contractors. UNRA's strategy focuses on becoming performance-based, developing core competencies, improving processes through quality management, building in-house capacity, and intensifying stakeholder engagement.

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    ORGANIZATIONAL TRANSFORMATION FOR

    BETTER SERVICE DELIVERY:


    UNRA’S CASE
    PRESENTATION TO THE UGANDA INSTITUTION OF PROFESSIONAL ENGINEERS

    By
    Allen C. KAGINA
    Executive Director, UNRA
    Uganda National Roads Authority

    WHY ROCK THE BOAT


    1. WHO AM I?

    2. WHO ARE MY PRIMARY CUSTOMERS AND WHY

    3. WHAT IS THE PRIMARY NEED FOR MY CUSTOMERS

    4. HOW AM I MEETING THAT NEED

    Connecting Uganda
    Uganda National Roads Authority

    APPROACH…

    Connecting Uganda
    Uganda National Roads Authority

    SUCCESS REGISTERED
    • Reviewed all processes with the objective of
    identifying ways of removing wastage and improving
    overall performance (e.g. all construction contracts)

    • Formulated a new Corporate Strategic Plan


    which articulates how the organization will create
    value and the performance management in pursuit of
    excellence

    Connecting Uganda
    Uganda National Roads Authority

    Success….

    • In-house designs for 550km of


    paved roads for their rehabilitation
    • In-house Feasibility Studies for
    398km of Oil Roads
    • Completed construction of 338km
    – added to the paved road stock
    • Completed construction of 10 new
    bridges
    • Maintained 70% of the road
    network in Fair to Good condition
    Connecting Uganda
    Uganda National Roads Authority

    KEY CHALLENGES
    o Processes
    Very rigid Government budgeting framework which
    does not promote operating in business-like
    manner

    o Procurement process which is lengthy and


    susceptible to corruption and unscrupulous
    providers

    o Land Acquisition process, much of which is in


    the hands of other Government agencies and the
    affected persons – affects contracts
    Connecting Uganda
    Uganda National Roads Authority

    Challenges…

    • Skewed Funding Policy


    90% of Budget on development
    while only 7% is on
    maintenance. Increases the
    maintenance backlog and
    degrades the level of services

    Connecting Uganda
    Uganda National Roads Authority

    Challenges…
    • Overloading

    • Corruption

    • Encroachment on the road reserve


    and misuse of the roadways
    • Contract Implementation
    With the large % of the budget disbursed
    through contracts, it is important that
    UNRA gets a good grip of project /
    contract management

    Connecting Uganda
    Uganda National Roads Authority

    Challenges…
    • Lack of a well established
    Quality / Project Management
    System
    • Inadequate Environmental and
    Social Safeguards Management
    • Lack of capacity by contractors
    • Dependence on foreign
    consultants and contractors

    Connecting Uganda
    Uganda National Roads Authority

    STRATEGY FOR SUSTAINABLE


    SUCCESS
    Turn into a performance-based organisation
    Development of a Core Competence development
    programme
    Process improvement – Quality Management Systems
    Development of in-house capacity to design, construct
    and supervise projects
    Research and Development
    Robust Change Management
    Intensified, continuous stakeholder engagement- UIPE,
    UACE, UNABCEC etc.

    Connecting Uganda
    Uganda National Roads Authority

    CONCLUSIONS

    WE ARE ONLY AS
    RELEVANT AS THE
    RETURN WE GIVE
    THE CUSTOMER

    Connecting Uganda
    Thank You

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