Engro Foods
Engro Foods
Engro Foods
TERM REPORT
COMPANY:
ENGRO FOODS
SUBMITTED BY:
ZAINAB DADA
1418141
SUBMITTED TO:
SIR OMAR ABEDIN
Engro believes that the recent successes will take the company to its goal: To be one of the biggest
players in the food business. Our aim is to dominate the food business, and to achieve this we will
settle for nothing less than the cream
i. STEEPLE Analysis
No organization exists in a vacuum; the environment within which the firm has to operate will
affect the way that strategy is both planned and carried out and changes in the environment is
also the most likely reason for making changes in the strategy. Changes in the environment are
also the most likely cause of failure of strategic plans. The most carefully calculated strategy
would be able to drive the market in the favor of the organization and will maneuver the external
environment in the best possible way. Engro Foods like all the organizations they also have to
face such kind of environment which is very dynamic. Being in the market as a challenger they
have to face all the external factors and have to come up with them accordingly
S - Social Factors
Engro food has helped to bring about a change in life style of the Pakistani People by introducing
UHT Milk, as the literacy rate is improving and it is resulting in a better awareness of the olpers
and Tarang UHT treated milk and is helping them improve their sales and Milk with its basic
benefits has helped improve the image and more usage has been seen in the past years. Special
awareness Campaigns can also be launched and can help portray a better image of the product in
front of the customers. The attitudes of the people are also changing with the passage of time so
as a result the usage of open gawala milk is changing and people are opting out the usage of
standardized packed milk.
T - Technological Factor
The type of the technology available within the industry states the competitive environment
because creative use of new technology is what often gives firm there competitive advantage.
This environment does not change that much quickly but the changes that come are strong
enough that can change the way the industry is currently running. Haleeb production process
uses UHT (Ultra High Treatment) technology. Engro food administrators claim that their plant
adopted the latest technology for milk processing and thus it had an edge over other around
twenty plants in competition including Haleeb, Milkpak as all other plants were based on
obsolete European technology. The idea behind UHT investment was to provide consumers with
the best quality of packaged dairy and food products that no other company can produce.
E - Economical Factor
Engro Foods is strongly affected by both the Economic and the Demographic environment
around and have to keep on taking different steps to respond accordingly. There is no sales tax
on the milk. Hence it is a real plus point. Material supply and shortages are faced by the
company for both Packaging and for the product it, as milk’s production is seasonal and keeps
fluctuating and adequate steps are required to be taken in order to keep it working smoothly.
Haleeb also don’t charge interest on its products which also makes a huge difference
economically.
E - Environmental Factor
As, the environment always effect the way strategies are being carried out and implemented.
Engro Foods like all the organizations they also have to face such kind of environment which is
very dynamic. Being in the market as a challenger they have to face all the external factors and
have to cope up with them accordingly. Haleeb have the strategies to positively engage the staff
in work and boost up their moral. Engro food has a friendly environmental culture within the
organization to make their employees comfortable and to deal with the external problems. There
are few seasons in which the availability of milk reduces that effect the production of milk and
left Engro food with fluctuated sales.
P - Political Factor
Engro food also abides by the rules formed by the Government and set their strategies that are
according to the laws and legislations of the Government they are working under. Tetra Pack
(brick pack), that was for the first time that milk came in that form soon followed by the Nestlé’s
Milk Pak which as a multinational rocked the UHT Milk industry of Pakistan. They are not
actually bound under any sort of trade agreements. As far as the employment laws are concerned
Engro food abides to laws set by the government for trade policies, government policies and
completes its responsibilities in a better manner.
L - Legal Factor
Engro foods always stand by the rules and legal conditions imposed by the Government and set
their strategies that are according to the employment laws and legislations of the Government
they are working under. Engro food always keeps its department updated about what is
happening in the sector or milk industry, and that will help them to make their strategies
accordingly. Engro foods have the legal laws like, Minimum wage, working time, Food stuffs,
Engro foods don’t believe in Under 18 working, Occupational/ industrial Training,
Environmental regulations, Consumer protection Industry-specific regulations etc.
E - Ethical Factor
Engro foods are well renowned company operating in the milk industry since 2002. And the
reason for this is importantly their ethical values. They don’t sale on credit or on interest because
they consider it unethical and not according to the law of our religion
PORTERS FIVE FORCES MODEL
The average entrepreneur can't come along and start a large food company. The threat of new
entrants lies within the food industry itself. Some companies have carved out niche areas in
which they underwrite dairy supply. These food companies are fearful of being squeezed out by
the big players. Another threat for many food companies is other food services companies
entering the market.
• Capital requirements
Competing in a new industry requires resources to invest. Production of packed products requires
huge investment of financial, human, technical, and marketing resources. At the moment Engro
Olper’s have some threats like from new entrant’s goodmilk product of shskargang food.
• Economy of scale
Economy of scale determines entry because they force potential competitors either to enter on a
large scale bases (a costly and perhaps risky move) or to accept a cost disadvantage. Moreover,
new entrants in the pasteurized milk business may encounter scale related barriers not just in the
production, but in the advertising marketing, distribution, financing, and raw milk purchasing as
well, Engro Foodss achieved its breakeven in 2003
BARGAINING POWER OF SUPPLIERS:
The suppliers of food might not pose a big threat, because of the reasons;
• Number of suppliers
Raw milk is standard commodity and is available in the open market from a large number of
milkmen. If anyone refuses to sell its product then company can buy it from others who are
already willing to sell to company.
Suppliers also have less leverage to bargain over price because the company is purchasing the
large volume of their milk and suppliers don’t have much option to sell milk to others.
The individual doesn't pose much of a threat to the food industry. Large clients have a lot more
bargaining power with food companies. Large corporate clients like airlines and retailers pay
millions of dollars a year. There are large numbers of distributors, who are buying and
distributing the product, so their bargaining power is low and company have leverage to dictate
implement its terms and conditions to distributors.
• Backward integration
Another reason of low bargaining power is that no buyer/distributor has the resources to start
involve in backward integration.
AVAILABILITY OF SUBSTITUTES:
This one is pretty straight forward, for there are plenty of substitutes in the food industry. Most
large food companies offer similar suites of services. Companies focusing on niche areas usually
have a competitive advantage, but this advantage depends entirely on the size of the niche and on
whether there are any barriers preventing other firms from entering.
COMPETITIVE RIVALRY:
The food industry is becoming highly competitive. The difference between one Food Company
and another is usually not that great. As a result, food industry has become more like a
commodity - an area in which the food company with the low cost structure, greater efficiency
and better customer service will beat out competitors. Food companies also use higher
investment returns and a variety of food investment products to try to lure in customers. In the
long run, we're likely to see more consolidation in the food industry. Larger companies prefer to
take over or merge with other companies rather than spend the money to market and advertise to
people.
Not only local but attempts by cross border competitors or companies to gain stronger foot hold
in each other’s domestic market boosts the intensity of rivalry, especially when the foreign rivals
have lower cost or very attractive products. In case of Engro foods so far nestle and hale are the
only diverse rival and another players that has just joined the UHT Milk sector is goodmilk, no
doubt the competition between Engro Foodss and Haleeb is quite intense both are engaged in
consistent homework just to break and attract the customer towards each other but goodmilk is
adding to the competition between the sector.
SWOT Analysis
Strength
Engro’s back.
Olper’s is a brand of ENGRO foods. This means that consumers can relate their former image of
ENGRO foods to Olper’s. ENGRO is a well-established brand name in Fertilizer, IT and
infrastructure business. The brand is well known so customers will automatically have a brand
association with Olper’s and see it as a premium quality product. ENGRO is world renowned so
it can easily attract foreign investors in backing it against other competitors such as Nestle.
ENGRO foods can easily afford research and development costs for Olper’s have in order to
introduce new products. It can also distribute the brand through better channels because of its
long term relationship with distributors in the agriculture sector.
PR with farmers
ENGRO has been interacting with the farmers for fertilizers and has gained quite a good
reputation over the years. It has led to a strong bond and long term relationship with the farmers
who are willing to supply milk to the company. This is an added advantage and strength for the
company because it will never be short of milk production. The farmers also won’t have to look
elsewhere to sell their milk.
In first year, EFL crossed 1.4 billion sales figure which shows customers’ satisfaction upon
EFL’s products. 4. Its taste, quality proposition and world-class quality proposition system.
Strong consumer & product research
Olper’s done a strong consumer & product research before and after launching the product. This
has provided them the perfect launching pad to eventually emerge as a global player in the food
industry. To develop its future portfolios, EFL has hired various global research partners like AC
Nielsen, Mindshare, JWT Asiatic and MARS marketing and advertising agencies.
Third-Generation Plant
EFL only, has the third-generation UHT milk plant in the country. EFL plant is the only plant in
Pakistan that uses Bactofuge technology to virtually eliminate bacteria and ensure premium
quality and hygiene. Moreover, it is also setting up another milk processing plant in Central
Punjab (Sahiwal) with an investment of Rs. 2 billion (US $ 33 million).
Weaknesses
Olwell TVC
Olwell ad which is based on Western life style, ENGRO foods brand management showed a man
who put off his clothes & remain just in his undergarments, or half nude lady in a cat walk or
men admiring the figures of a lady in mix gender health club. In this ad they are creating
associations with the brand through the stripes, which is a highlight of Olwell packaging. Half
naked people have been shown with tattoos of the same stripes in order to show that they are
loyal consumers of Olwell. Also, the talent, situations and locations connects well with the ad to
give Olwell a premium positioning. The brilliant marketing people at ENGRO Foods failed to
analyze is that the market they are targeted the ad on, is Pakistan, where practicing Muslims
reside, who have strong religious beliefs. When making the ad, the brand managers were focused
on, making an ad that should give the brand the most premium look and feel amongst the target
consumers but on the other hand they were least bothered about the ethics, religious beliefs and
cultural values.
Owning Red Color
The company has not owned the color red like Nestle has a green Milkpak; Haleeb has a blue
carton etc. This may create problems because when a consumer enters a grocery shop, then
he/she might have problems in recalling the brand because there is no color association attached
to Olper’s. The company may need to find a suitable color in which to focus its upcoming
marketing strategies.
Low Quality Milk
EFL is not having its own dairy farms; it largely collects loose milk from farmers & gwalas
through its 40 milk collection centers, which sometimes is of low quality and impure because
they add vegetable oil to milk to get higher prices.
Packaging
EFL is dependent upon Tetra Pak for the packaging of its entire dairy products. Tetra Pak is the
only option available to Olper’s for packaging because it is having monopoly in the packaging
sector in Pakistan. Due to this reason, Tetra Pak can charge them higher and it could increase the
production costs.
Milk collection & distribution costs
EFL’s 34 out of 40 milk-collection centers are located in Punjab, where as its only milk
processing facility is situated near Sukkur (Sindh). It increases the milk collection & distribution
costs; and also increases the chances of milk getting spoiled because of increased traveling time.
Narrow brand portfolio
It has been more than a year now, when EFL launched its first dairy product, Olper’s Milk on
March20, 2006. But EFL’s brand portfolio still consists of just 3 products i.e. Olper’s Milk,
Olwell Milk and Olper’s Cream. Whereas its competitors like Nestle and Haleeb Foods have a
much diversified line of dairy products.
Opportunities
Increased funding by Government
Government has decided to increase farmers’ funding. This is an opportunity for ENGRO foods
because previously due to weather conditions and other reasons there was lots of wastage of milk
but now that can be reduced as farmers will be better able to store milk for longer time periods.
Increased consumption of PLM
Competition may create opportunities for the company because each competitor in the milk
industry wants to increase penetration of processed liquid milk and so they will create awareness
for consumers through different advertising media. This will ensure the increase in the
consumption of processed milk instead of lose milk and so will in turn lead to increase in sales
for the company. Therefore there will be an opportunity for accelerated growth.
Awareness
Growing dissatisfaction with loose milk and increasing awareness about health and hygiene
issues have led to increased processed milk consumption.
Third largest producer of milk
Pakistan is the Third largest producer of milk in the world with a total production of 32 billion
liter of milk a year, whose value is more than that of the combined value of wheat and cotton,
from a total herd size of 50 million milch animals (buffaloes and cows). Livestock accounts for
46.8 percent of agricultural value added and about 10.8 percent of the GDP. Milk is the largest
commodity from the livestock sector accounting for 51 percent of the total value of the sector.
Due to the steps taken by the government and private sector, country’s annual milk production is
expected to grow at an additional 3 billion liters in the next few years. This is quite an
opportunity for ENGRO foods as there is lot of growth in this part of the sector.
• Improving Economy
• Population growth rate.
• High urbanization rate.
• High literacy rate.
• Flexible government policies for food industry.
• Have significant growth opportunities
• Has sufficient capital to expand.
• Has the potential to innovate and differentiate the company's products to sustain a
competitive advantage
• May merge with other global businesses to eliminate competitors.
• Having Capable of expanding into other markets of the world
Threats
Competition
Competition may pose a threat because the company will have to maintain its leadership in an
expanding market so that it doesn’t lose its market share to its competitors. For Olper’s it might
be difficult to penetrate in a market where the loyalties exist for such brands as Nestle and
Haleeb. These brands have been in the milk industry far too long and have left a mark in the
minds of consumers in terms of quality. Competition seems to be getting tougher as a result of
new players entering the dairy market.
Perceptions and Price Differentials
Consumers’ perceptions and price differentials can cause a threat for the company. It is
important that Olper’s comes up to the expectations of the customers and fulfills its conformance
quality that is the company meets its promised specifications. Consumer’s preferences change
with time and prices might create certain barriers in terms of the profit margins for Olper’s. For
example, lose milk is still cheaper than packaged milk and that is also one factor that people still
prefer to buy lose milk.
Has many major global competitors with its main one being Nestle Pakistan, Haleebfoods can be
substituted by other milk producer made by its competitors.
These competitors may develop marketing strategies to eliminate The Engro Foodss Olpers.
There may be an economic downturn in the business cycle.
Strength
Weaknesses
Opportunities
Threats
SWOT Matrix
The concept of determining strengths, weaknesses, threats, and opportunities is the fundamental
idea behind the SWOT model. To present the model in a more understandable way, scholars
came up with so-called SWOT matrix. SWOT matrix is only a graphical representation of the
SWOT framework.
SWOT Matrix for Engro foods.
Strengths Weaknesses
1. Worldwide fame of Engro.
2. Efficient milk collection 1. Unable to compete in price
SUPER SWOT system. sensitive segment of UHT
3. Keeping high quality milk market.
standards. 2. Under-utilization of the
4. Integrated distribution and capacity.
warehousing facilities. 3. Unable to fulfill the
5. Generic brand name of demand of local powder
Olper’s milk market.
6. Large market share of 4. Not yet ISO certified
Engro innovative and
chemicals.
7. Having Good reputation in
the market by strong brand
name i.e. Engro
8. Strong R&D
Opportunities SO WO
Increase production of quality As per the increase demand of
milk to cater the unsatisfied the milk they should fulfill the
1. Improving Economy demand(S2,O2,O8) demand as EFL have the
2. Population growth rate. ability to expand
3. High urbanization rate. They should go in the product
4. High literacy rate. line of powdered milk. They should make a strong
5. Flexible government distribution system to cater to
policies for food industry. avail the full benefit of the
6. Have significant growth They should increase their growing market
opportunities exports.
7. May merge with other They should cater the wide They should adopt affective
global businesses to range of unsatisfied demand by marketing strategies for the
eliminate competitors. improving their distribution promotion of their product
8. Having Capable of networks
expanding into other
markets of the world
Threats ST WT
1. High inflation rate. Invest more on the dairy The co-ordination between
2. Low purchasing power. product line as there is still a different departments of EFL
3. Decrease in GDP growth large chunk of the market should be improved it will
rate. which require lessen the bureaucratic cost
4. Increasing interest rates. modernization(S6,T5) and increase the efficiency of
5. Decreasing investment. the company.
6. Recessionary period in
Introduce new technology for
business cycle
quality assurance and better
7. Competition with Nestle, Engro must get the ISO
productivity
Engro Foods and the new certification as to beat their
entrants. competitors
COMPETITIVE ANALYSIS
The strategic priorities of Nestle Pakistan are claimed to be focused on delivering shareholder
value through the achievement of sustainable, capital efficient and profitable long-term growth.
Improvements in profitability would be achieved with due respect to quality and safety standards
at all times.
In line with the above objective, Nestle Pakistan aims at growing into a number one food
company in Pakistan in the shortest possible time with the unique ability to meet the needs of
consumers of every age group - from infancy to old age, for nutrition and pleasure, through
development of a large variety of food categories of products with highest quality.
Nestle Pakistan envisions that the company should develop an extremely motivated and
professionally trained work force, which would drive growth through innovation and renovation.
Special training programs have been designed for employees at each level to keep up with and
develop this vision.
The study concludes that Nestle has a significantly high growth rate (36%) and has grown and
developed at a high pace in short span of time. On the other hand Haleeb has a market share of
28%. And Engro Foodss having 21% the major contributor toward this growth and development
are human resource, marketing and sales departments. The major contributor is its appropriate
strategy particularly its relationship with the social and environmental sectors. Perhaps this is the
reason that it in spite of being a multi-national has been well accepted in Pakistani culture. There
are ample chances of its survival in future.
• Keeping new players such as Olper’s, and the old one’s like Haleeb, Nestle focused more
on advertising.
• Nestle have been experiencing a constant increase in cost with raw material contributing
the larger part of this increase. Haleeb having their own suppliers so the raw material cost is bit
low.
• Nestle maintained its value of gross profit margin around or above 30% to ensure that it
has a strong control over its costs, and the efficiency of production. But on the other hand,
Haleeb faced a bit of down fall when Olpers introduced their campaign.