Ting-Toomey UIC SSM Ch04
Ting-Toomey UIC SSM Ch04
Ting-Toomey UIC SSM Ch04
Chapter 4 Objectives:
As a result of reading Chapter 4 and participating in related class discussions and activities, you
should be able to:
(1) Pay more attention to your own and others’ family and gender socialization issues;
(2) Recognize systems-level societal factors that influence newcomers’ acculturation process;
(3) Be more mindful about cultural and ethnic identity factors when communicating with
culturally and ethnically different others;
(4) Be sensitive to identity issues and learn to listen more deeply to unfamiliar others;
(5) Understand that cultural and ethnic values form parts of the contents of sociocultural
membership identity;
(6) Compare the ethnic-cultural identity typological model and the racial-ethnic identity
development model; and
(7) Have a new appreciation for the complexity of the identity experience in biracial and
multiracial individuals.
Chapter 4 Outline:
Check out the following self-assessment questions and cultural literacy questions:
Know Thyself Quiz: Use this quiz to learn about two different kinds of identities.
Choose whether you tend to agree or disagree with the following statements. Can you identify
the two types of identities reflected in these questions?
1. My group memberships (e.g., ethnic or gender) are important when I communicate with
others.
a. Agree
b. Disagree
POP-UP ANSWER:
1a. This answer reflects a tendency toward considering social identity more important in
everyday communication.
Check out my.blog 4.1 in the text on page 67 to take a full assessment of your personal
and social identities.
POP-UP ANSWER:
1b. This answer reflects a tendency toward considering social identity less important in
everyday communication.
Check out my.blog 4.1 in the text on page 67 to take a full assessment of your personal
and social identities.
POP-UP ANSWER:
2a. This answer reflects a tendency toward considering personal identity more important
in everyday communication.
Check out my.blog 4.1 in the text on page 67 to take a full assessment of your personal
and social identities.
POP-UP ANSWER:
2b. This answer reflects a tendency toward considering personal identity less important in
everyday communication.
Check out my.blog 4.1 in the text on page 67 to take a full assessment of your personal
and social identities.
Know Thyself Quiz: Use this quiz to learn about two different kinds of identities. Choose
whether you tend to agree or disagree with the following statements. Can you identify the two
kinds of identities in these questions?
POP-UP ANSWER:
1a. Agreement with this statement reflects a tendency to have a stronger cultural
identity. Cultural identity is the emotional significance that we attach to our sense of
belonging or affiliation with the larger culture.
Check out my.blog 4.2 in the text on page 78 to take a full assessment of your cultural
and marginal identities.
POP-UP ANSWER:
1b. Disagreement with this statement reflects a tendency to have a weaker cultural
identity. Cultural identity is the emotional significance that we attach to our sense of
belonging or affiliation with the larger culture.
Check out my.blog 4.2 in the text on page 78 to take a full assessment of your cultural
and marginal identities.
POP-UP ANSWER:
2a. Agreement with this statement reflects a tendency to have a stronger marginal
identity. Marginal identity is an identity state in which a person experiences feelings
of confusion or anxiety about, and/or not belonging to the larger culture.
Check out my.blog 4.2 in the text on page 78 to take a full assessment of your cultural
and marginal identities.
POP-UP ANSWER:
2b. Disagreement with this statement reflects a tendency to have a weaker marginal
identity. Marginal identity is an identity state in which a person experiences feelings
of confusion or anxiety about, and/or not belonging to the larger culture.
Check out my.blog 4.2 in the text on page 78 to take a full assessment of your cultural
and marginal identities.
Know Thyself Quiz: Use this quiz to learn about two identities. Choose whether you tend to
agree or disagree with the following statements. Can you identify what kinds of identities these
questions describe?
2. It is important for me to be accepted by both my ethnic group and the overall U.S. culture.
a. Agree
b. Disagree
POP-UP ANSWER:
1a. Agreement with this statement reflects a tendency to have a stronger ethnic identity.
Ethnic identity refers to beliefs about the origins of your ancestors and can be based
on national origin, race, religion, or language.
Check out my.blog 4.3 in the text on page 80 to take a full assessment of your ethnic and
bicultural identities.
POP-UP ANSWER:
1b. Disagreement with this statement reflects a tendency to have a weaker ethnic identity.
Ethnic identity refers to beliefs about the origins of your ancestors and can be based
on national origin, race, religion, or language.
Check out my.blog 4.3 in the text on page 80 to take a full assessment of your ethnic and
bicultural identities.
POP-UP ANSWER:
2a. Agreement with this statement reflects a tendency to have a stronger bicultural
identity. Bicultural individuals relate strongly to two cultures: their particular
ethnicity and their larger culture. (Or it can mean an immigrant who identifies
strongly with the culture in which they were “enculturated” and their new culture to
which they are “acculturating.” Know these two terms!)
Check out my.blog 4.3 in the text on page 80 to take a full assessment of your ethnic and
bicultural identities.
POP-UP ANSWER:
2b. Disagreement with this statement reflects a tendency to have a weaker bicultural
identity. Bicultural individuals relate strongly to two cultures: their particular
ethnicity and their larger culture. (Or it can mean an immigrant who identifies
strongly with the culture in which they were “enculturated” and their new culture to
which they are “acculturating.” Know these two terms!)
Check out my.blog 4.3 in the text on page 80 to take a full assessment of your ethnic and
bicultural identities.
Jeopardy Quiz: Can you name the three countries with the highest percentage of immigrants?
POP-UP ANSWER:
1. Andorra (77.25% of population are immigrants)
2. Qatar (75.9%)
3. United Arab Emirates (71.4%)
To see the top five, check out Jeopardy Box 4.1 in the text on page 71.
Jeopardy Quiz: Can you name the top three countries of origin of U.S. immigrants?
POP-UP ANSWER:
1. Mexico
2. The Philippines
3. India
To see the top five, check out Jeopardy Box 4.2 in the text on page 71.
CHAPTER 4 GLOSSARY-MATCHING QUIZ
a. Social identity
b. Enculturation
c. Cultural identity
d. Personal identity
e. Acculturation
___ 1. The degree of identity change that occurs when individuals move from a familiar
environment to an unfamiliar one.
___ 2. The sustained, primary socialization process of individuals in their original home culture
wherein they internalize their primary cultural values.
___ 3. May include culture, ethnicity, gender, sexual orientation, social class, age, disability, or
professional identity.
___ 4. Includes any unique attributes that one associates with one’s individuated self in
comparison with others.
___ 5. The emotional significance that one attaches to one’s sense of belonging or affiliation with
the larger culture.
POP-UP ANSWER:
1. e
2. b
3. a
4. d
5. c
Match the following five terms with their respective definitions:
a. Identity
b. Ethnic identity salience
c. Cultural identity
d. Ethnic value content
e. Cultural identity salience
___ 2. The subjective allegiance and loyalty to a group with which one has ancestral links.
___ 3. The strength of affiliation one has with the larger culture.
___ 5. The reflective self-conception or self-image that one derives from family, gender, cultural,
ethnic, and individual socialization.
POP-UP ANSWER:
1. c
2. b
3. e
4. d
5. a
Match the following five terms with their corresponding descriptions of Latino/a American
family themes:
a. Intersection
b. Dominance
c. Compartmentalization
d. Merger
___ 1. Awareness of many intersecting social identity memberships and recognizing the
significance of multiple groups.
___ 2. Compound identity in with two (or more) social membership categories can be crossed to
form a singular, unique social identity.
___ 3. One identity is important or primary in a particular setting, but shifts to another identity
given a different context or situation.
___ 4. Individual adopts one major social identity and any other social membership categories
are less important.
POP-UP ANSWER:
1. d
2. a
3. c
4. b
CHAPTER 4 REVIEW QUIZ
Multiple Choice: Select and click the BEST ANSWER from the choices available.
1. Dashelle’s _______________ identity includes the information that she is nineteen, has a son,
and a college student at UNLV; her ______________ identity is fun-loving, optimistic, and a
fan of country music.
a. personal; social
b. social; personal
c. cultural; social
d. social; cultural
POP-UP ANSWER:
b. social; personal (p. 66)
2. In the ethnic-cultural typological model, an individual who identifies strongly with the larger
culture and weakly with his or her own ethnic identity is operating from which of the four
options?
a. Bicultural identity
b. Ethnic-oriented identity
c. Assimilated identity
d. Marginal identity
POP-UP ANSWER:
c. Assimilated identity (p. 82)
3. Even after moving to Thailand, Deidre continues to identity strongly with her native British
values and traditions rather than with her new culture. Which identity does Deidre have?
a. Bicultural identity
b. Ethnic-oriented identity
c. Assimilated identity
d. Marginal identity
POP-UP ANSWER:
b. Ethnic-oriented (p. 82)
4. _________________ refers to the process whereby people are socialized into and internalize
the primary cultural values of their birth country.
a. Acculturation
b. Enculturation
c. Adaptation
d. Assimilation
POP-UP ANSWER:
b. Enculturation (p. 71)
5. Damek has moved from his native Hungary to the United States. He is going through the
process of viewing himself as a Hungarian to incorporating a new identity, that of a U.S.
American. What is this process of identity change called?
a. Acculturation
b. Enculturation
c. Ethnic identity salience
d. Cultural identity salience
POP-UP ANSWER:
a. Acculturation (p. 70)
6. The ___________ family system emphasizes communal meanings, ascribed roles and statuses
between parents and child, and family rule conformity.
a. extended
b. blended
c. positional
d. personal
POP-UP ANSWER:
c. positional (p. 68)
7. In a society with a(n) _________stance, immigrants are often expected to conform quickly to
local cultural practices while in a society with a(n) __________ stance, immigrants are given
more leeway to acquire the knowledge and skills needed to adapt to the new culture.
a. assimilation; pluralist
b. pluralist; assimilation
c. enculturated; acculturated
d. acculturated; enculturated
POP-UP ANSWER:
a. assimilation; pluralist (p. 72)
8. Donatello and his family emigrated to the United States from Italy. Donatello was fortunate to
have had English classes in Italy in which he learned about verbal and nonverbal styles of
U.S. communication. What kind of knowledge is this?
a. Personal
b. Cultural
c. Interaction-based
d. Enculturated
POP-UP ANSWER:
c. Interaction-based (p. 74). This is a part of cultural knowledge.
9. Donatello also learned about U.S. geography, its political and economic situation, and its
predominant spiritual beliefs. What kind of knowledge is this?
a. Personal
b. Cultural
c. Interaction-based
d. Enculturated
POP-UP ANSWER:
b. Cultural (p. 74)
10. Danine emigrated with her family from Taiwan to Canada. She feels a strong affiliation with
Canadian culture. In other words, she feels strong cultural identity ___________.
a. hierarchy
b. value
c. salience
d. tradition
POP-UP ANSWER:
c. salience (p. 79)
True/False: In order to identify the best answer, consider whether each statement is true (i.e.,
accurate) or false (i.e., inaccurate). Click either “a” for “True” or “b” for “False.”
1. An individual who identifies strongly with both ethnic traditions and the cultural practices of
the larger society is said to be a bicultural individual.
a. True
b. False
POP-UP ANSWER:
a. True (p. 82)
2. Enculturation occurs when a person moves to a new culture or country and stays there for at
least one year.
a. True
b. False
POP-UP ANSWER:
b. False (p. 71)
3. In a society that is culturally pluralistic, there is little or no tolerance for immigrants who
practice their ethnic traditions and customs.
a. True
b. False
POP-UP ANSWER:
b. False (p. 72)
4. Democratic decision making is the dominant method of making decisions in the personal
family system.
a. True
b. False
POP-UP ANSWER:
a. True (p. 68)
5. In the Racial-Ethnic Identity Development Model, the encounter stage is when the individual
develops a secure racial-ethnic identity and also has genuine contact with many different
groups.
POP-UP ANSWER:
b. False (p. 83)
CHAPTER 4 INTERCULTURAL WEB SURFING
Check out the following Internet sites and other resources that are relevant to this chapter:
Listen, read, and watch people read their poetry as they put voice to their identity and
experiences:
http://www.favoritepoem.org/
The article “New in Town” first appeared in the New Yorker about immigrants from Somalia who
have settled in the town of Lewiston:
http://www.newyorker.com/archive/2006/12/11/061211fa_fact_finnegan#ixzz1RknXZBts
Films:
From Prada to Nada (2011). Two Latina sisters, used to the high life of Beverly Hills, must
adjust to a new ethnic life in East Los Angeles. Some fun and challenging issues on assimilation,
ethnic identity and ingroup reactions.
The Namesake (2006). What’s in a name? The struggle for finding peace must begin with a
name: Gogol Ganguli. But how? This is the journey of identity.
Barbershop (2002). In a southside Chicago barbershop, African Americans come together and
swap stories, tales, and jokes. The interesting storyline is the development of Jimmy and Isaac.
Jimmy is a highly educated African American male who dislikes Isaac, the new Euro-American
barber who identifies with the hip hop scene.
Book:
Sherman Alexie (2009). The Absolutely True Diary of a Part-Time Indian. New York: Little,
Brown Books for Young Readers. This book explores what it means to struggle with a Native
American identity.
CHAPTER 4 INTERCULTURAL TOUR
First Story: I have a brother-in-law from Italy, whose name is Maurizio. In his first few years in
the United States, he always used to introduce himself as Maurice, thinking that it was easier for
other people to pronounce. Over time, my family became accustomed to calling him Maurice.
However, a few more years passed, and my brother-in-law had second thoughts about his name.
He really wanted to change Maurice back to his full Italian name, Maurizio. He wants people to
respect his Italian heritage. Unfortunately, he is having no luck. Most of his friends and family
have learned to call him Maurice and are too used to the habit. He feels frustrated but he has no
idea what to do.
Second Story: Maurizio’s predicament really resonated with me. My first name is Marietta and
I’ve never introduced myself as “Mary” or “Mari” because it just sounds so ordinary. I do not
identify with the name “Mary” at all, because it’s not me. However, time and time again, people
always try to shorten my name even if I’ve clearly introduced myself as “Marietta.” They might
see it as trying to enter an informal level of conversation with me, but honestly, I like my full
name and prefer the whole thing. I have a strong identification with my name—Marietta. I like
the sound “Marietta,” and I like to feel unique, like a real individual. It’s really annoying when
people whom I don’t really know try to shorten my name all of the time, because it feels like
they are rejecting my uniqueness. I think this feeling of frustration could be a minor version of
what my brother-in-law, Maurizio, has gone through. When people shorten my name to Mary, it
feels as if they have erased my unique identity! It feels like they don’t really listen carefully and
they really don't care about the first thing that matters to you the most—i.e., your true name.
INTERACTIVE PROBES
(Ask yourself and probe your classmates’ reactions)
(NOTE: See “Chapter 4 Class Handouts” section for a printable form containing these
questions.)
2. Does your name has special meaning to you? What does it mean? Do you like or not like your
name? Why?
3. Do you know the story and history behind your name—that is, who named you, why did they
name you this special way?
4. Do your teachers or friends have a hard time pronouncing your name? Do you have a middle
name? What is it? If your name has some cultural significance, please share that with a
classmate.
5. If you could change your name to anything else or if you could have a foreign name, what
would that be? Why?
6. Do you have any advice for Maurizio and Marietta in terms of how to get people to call them
by their real names?
1. What identity would you say was more important to Maurizio as he attempted to return to the
name Maurizio?
a. Personal identity
b. Social identity
POP-UP ANSWER:
b. Social identity (Maurizio wanted people to recognize and respect his Italian heritage)
POP-UP ANSWER:
a. enculturated; acculturated (Know these terms, defined on pages 70-71.)
3. What identity would you say was more important to Marietta as she attempted to have others
use her full name?
a. Personal identity
b. Social identity
POP-UP ANSWER:
a. Personal identity (Marietta clearly wants her unique name to be apparent to all.) (p. 66)
Now let’s apply the staircase model of intercultural communication flexibility from Chapter 2
(pages 30-32) to these stories.
4. Read the reactions to Maurizio’s request to be called by his original name. What stage of the
staircase model would you say these people are in?
a. Unconscious incompetence
b. Unconscious competence
c. Conscious incompetence
d. Conscious competence
POP-UP ANSWER:
c. Conscious incompetence (The friends and family are aware of behaving incompetently
[i.e., not using the correct name] but lack the skills or knowledge to change.)
5. Read the reactions to Marietta’s request to be called by her full name. What stage of the
staircase model would you say these people are in?
a. Unconscious incompetence
b. Unconscious competence
c. Conscious incompetence
d. Conscious competence
POP-UP ANSWER:
a. Unconscious incompetence (The people are not aware of behaving incompetently [i.e.,
not using the correct name] and are oblivious to their potential for change.)
CHAPTER 4 CLASS HANDOUTS
Note: Your instructor may ask you to download, print out, and/or e-mail the following class
handouts for this chapter:
First Story: I have a brother-in-law from Italy, whose name is Maurizio. In his first few years in
the United States, he always used to introduce himself as Maurice, thinking that it was easier for
other people to pronounce. Over time, my family became accustomed to calling him Maurice.
However, a few more years passed, and my brother-in-law had second thoughts about his name.
He really wanted to change Maurice back to his full Italian name, Maurizio. He wants people to
respect his Italian heritage. Unfortunately, he is having no luck. Most of his friends and family
have learned to call him Maurice and are too used to the habit. He feels frustrated but he has no
idea what to do.
Second Story: Maurizio’s predicament really resonated with me. My first name is Marietta and
I’ve never introduced myself as “Mary” or “Mari” because it just sounds so ordinary. I do not
identify with the name “Mary” at all because it's not me. However, time and time again, people
always try to shorten my name even if I've clearly introduced myself as “Marietta.” They might
see it as trying to enter an informal level of conversation with me, but honestly, I like my full
name and prefer the whole thing. I have a strong identification with my name—Marietta. I like
the sound “Marietta,” and I like to feel unique, like a real individual. It’s really annoying when
people whom I don’t really know try to shorten my name all of the time, because it feels like
they are rejecting my uniqueness. I think this feeling of frustration could be a minor version of
what my brother-in-law, Maurizio, has gone through. When people shorten my name to Mary, it
feels as if they have erased my unique identity! It feels like they don’t really listen carefully and
they really don't care about the first thing that matters to you the most—i.e., your true name.
NAME:_____________________________
2. Does your name has special meaning to you? What does it mean? Do you like or not like your
name? Why?
3. Do you know the story and history behind your name—that is, who named you, why did they
name you this special way?
4. Do your teachers or friends have a hard time pronouncing your name? Do you have a middle
name? What is it? If your name has some cultural significance, please share that with a
classmate.
5. If you could change your name to anything else or if you could have a foreign name, what
would that be? Why?
6. Do you have any advice for Maurizio and Marietta in terms of how to get people to call them
by their real names?