Occ 3 Occ
Occ 3 Occ
Occ 3 Occ
(OCC)
Agenda
0900 - 0930 Introductions and Opening Remarks
0930 – 1015 Operations Planning
1015 – 1045 Break
1045 – 1215 Operations Control
1215 – 1330 Lunch
1330 – 1500 Operations Cost Management
Cost of Delay
1500 – 1530 Break
1530 – 1630 Operations Management - exercise
1630 – 1645 Operations Cost Assessment – explanation
1645 – 1700 Summary – Key Takeaways
1700 Closing Remarks – ACC Update Information
Increased emphasis on
Customer Impact
Cost Control
Revenue Retention
in “Operational” Decision Process
ATC coordinator
maintenance
control
station control
passenger control
cargo control
Load Planning.
How does Operations Control relate to
Cost Management ???
Every day is an Irregular Operation
No airline schedule operates as planned
Controlling the magnitude, scope, and impact of each irregular
operation is the primary role of the OCC
Anticipation and pro-active management are essential
How well each disruption to schedule is managed will determine
overall operational, service, & financial performance of the airline
Information/Communication
Comprehensive, real-time, dynamic (including revenue and cost)
to enable and enact balanced decisions
Minimize decision time, re-decisions, uninformed decisions
Maintain detailed records and experience data to support
appropriate adjustments to future operations and schedules
10%
Revenue/Psgr
12% Crew
40%
Fuel
Labor/OT
12%
Maintenance
24% Other